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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 127

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R
rajapavi
Mar 27, 2019
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Address: p7 neithalnagar ernavoor chennai

Am already booked my cylinder on 28th february this year and it got delivered.. Now my cylinder got empty i want to book another cylinder...in ivrs call i 'll book always for above 1week i tried it said u booked in 28th february ur distributors delivered up to 27th it said... What is the problem here when i able to book my cylinder pls help as soon as possible...
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Kindly provide asap.
Sir my request is solved by yairipok gas service .Tkanks
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    Shefali Das
    from Mangaldai, Assam
    Mar 27, 2019
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    Address: M.M.ROAD, KARIMGANJ, 788710

    Sir,
    I have the honour to inform you that i, sri nitai das vide consumer no-cx13024721 under m/s das gas concern[protected] at karimganj dist, assam last delevered gas cylinder on[protected], vide cash memo no-[protected] but it has passed more than one month whereas no next cylinder delevered till today i. E.[protected]. Moreover no auto booking are being done for last 2 months whereas the concerned agency was very much awared the fact but no solution has been done till today.
    So, i earnestly request you kindly to take necessary action and arrange the delever of next cylinder at your earliest and thus oblige.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Please refund my money early as possible because my online transaction was failure. I am total amount was paid and I brought refill from distributor.my bank account no:[protected].axis bank. Tirupati. Chittoor district. Andhrapradesh.India.
    My gas number cx3691848. My gas agency sri selvi indane gas agency porur chennai-600 116, . Tamilnadu. Past 1 year my gas subsidy not credited my account. Please take action as soon as possible. My phone number [protected]. To be credited my subsidy amount as soon as possible.
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      J
      Jdm@2010
      from Bengaluru, Karnataka
      Mar 27, 2019
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      Address: Chennai, Tamil Nadu, 600094

      Dear sir,

      In Sri Guruvayurappan gas agencies delivery persons should charged extra amount of Rs.30 on delivery time.one cylinder is amount (Approx) 720.00.But that delivery boy gave 750.00.Already cylinder amount are very highly then why give extra Rs.30 charged.please resolve this problem and strictly told them to sri guruvayurappan agencies in vadapalani
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Mar 30, 2019
      Updated by Jdm@2010
      yes i have received about that complaint msg from IOCL
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        A
        Azeem9340
        from Deoband, Uttar Pradesh
        Mar 27, 2019
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        Address: MOH.KAYASTHWADA, Saharanpur, Uttar Pradesh, 247554

        Please refer your feedback on hello sir
        Iam imrana mohd naseem
        Iam customer indian oil gass company iam by mistake click give up subsidy after click give up subsidy my subsydi transfer to notional subsydi iam not gatting any subsydi then
        I request to you please re star my subsydi payment
        Cont [protected]
        Customer id r009340
        Distributer code 103088
        Name rana gas agency deoband
        Phone [protected]
        With sr no. 1-[protected]
        Reply from our customer feedback officer is :-
        Dear indane customer,
        You have opted “voluntary opt out scheme”. So you are not getting subsidy.
        If you want to opt-in. Please send an application along with latest income tax return to manager (Csc), iocl, a1, sector 1 noida. 201301
        Sir iam working iam never job work
        Iam daivostid women
        Iam not incom tex return file
        My son is working my son incom 150000
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Hi sir,

        Our gas pipeline connecting stove to cylinder is damaged and it is becoming critical to use the stove as it is dangerous.
        I would request you to please change the pipe of the same.
        Connection No- OP18212
        Name- Omprakash Panda
        Address- House No 336, Gali No 3
        Guru Ramdas Nagar, Laxmi Nagar, Delhi 92
        M- [protected]
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          M
          Mehulkumar shankarji rajput
          Mar 27, 2019
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          Address: 1-2, krishna corner, opp. nimbark, siddhpur highway, mehsana., Mehsana, Gujarat

          I booked my refill on 15th march 2019 & i got sms for it. Then on 18th march 2019 i got sms that your refill will be delivered shortly. On 20th march 2019 i got sms that your refill booking cancelled due to customer not found. But it was a wrong reason as i was present at my home. Today its 27th march 2019 but still i didn't get my gas refill at my home.
          Distributor name :- m/s. Ap indane, mehsana, gujarat.
          Consumer no. :- 6087697.
          Please take a strict action against this agency & deliver my gas cylinder at my home as soon as possible.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Mar 28, 2019
          Updated by Mehulkumar shankarji rajput
          yesterday on 27th march 2019 i got sms from indane that your refill booking ref. no. stands cancelled & you have to book it again. i don't know why this type of message came from indane?
          Kindly rectify the 9 digit Mobil number in 10% cash back offer notice ioc petrol bunk in tamilnadu.
          I applied online for a new gas connection from Indane under sahaj facility on 6th March. But still didn't got any updates. I called Iocl customer helpline and they said, due to elections I have to wait 15 more days. I am facing a lot of issues because of this.
          Sir, i have unfortunately forgotten my xtrarewards card pin will you kindly
          Help me on it. My card no — [protected]
          I am leaving in delhi
          So i request you to send it soon as possible.

          Please send me my pin on: —
          Name:- m.b.das
          Email :- [protected]@gmail.com
          Phone no:- [protected]
          Please send it soon

          Your happy customer
          m.b.das
          I received a SMS on[protected] intimating me last 4 digits of card no. and PIN. I did not receive any card till now. What should I do? My mobile no. is [protected] and e mail is [protected]@gmail.com.
          --- Munindra Prakash Dubey
          Canal Colony, Hardoi
          PIN - 241001
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            M
            Manesh T S
            Mar 27, 2019
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            Address: Thakidiyil House ,Kunnummel potty PO, 679331

            Dear sir,
            I have applied for the ioc dealership at palemadu, malppuram dist, as per the advertisement on 24 th nov 2018 under group -2, and successfully submitted the online application with application fee of rs 4000/- on 22 december 2018 application no:[protected], according to my knowledge total 4 applicants are there, all other applicants offered the land 3km out of the advertised location at karunechi and near to the existing outlets, since i have the conformed land at karunechi for applying under group 1.
            Even though my application not considered during the draw of lots kindly consider my request.
            Thanking you,
            Manesh t soman
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            May 16, 2019
            Updated by Manesh T S
            Dear Sir,
            Not received any feed back from IOC .
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              J
              Jaya Lokesh
              from Mumbai, Maharashtra
              Mar 26, 2019
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              Address: madhuranagar(opp to devinagar flyover, vijayawada), Krishna, Andhra Pradesh, 520011

              Indian oil petrol bunk in madhuranagar(opp to devinagar flyover, vijayawada), it has become habitual to the petrol fuelling staff to cheat the consumers. They will not reset the meter even after filling. Inturn they will try to converse with the next consumer regarding topup, pretending that they had resetted. In fact they are continuing the previous topping of earlier consumer. They tried to do the same thing to me so many times. As earlier I had witnessed the same behaviour, I m somewhat trying to overcome the fraud.
              Pl ensure this fraud should not happen to other consumers.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Mar 26, 2019
              Updated by Jaya Lokesh
              Indian oil petrol bunk in madhuranagar(opp to devinagar flyover, vijayawada), it has become habitual to the petrol fuelling staff to cheat the consumers. They will not reset the meter even after filling. Inturn they will try to converse with the next consumer regarding topup, pretending that they had resetted. In fact they are continuing the previous topping of earlier consumer. They tried to do the same thing to me so many times. As earlier I had witnessed the same behaviour, I m somewhat trying to overcome the fraud.
              Pl ensure this fraud should not happen to other consumers.
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                R
                rajksen2
                from Kolkata, West Bengal
                Mar 25, 2019
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                Consumer no. 19274. Booking no. 723063 on 20.03.2019. C.M. no.[protected] for Rs. 727.50.Payment of Rs.717/- has been paid, thru' Debit Card on 20.03.2019 and this has been confirmed by SBI on POS 00215056 at Indian Oil Corporation, Txn // 405267 but not credited to your a/c. C.M. no. [protected] for Rs. 727.50 was generated on 22.03.2019. Thus, double payment, once thru' debit card and second thru' cash, has been paid for one cylinder. This irregularity may please be solved.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                I am not able to complete my login registration, nor am i able to claim by 10% reward for the fuel filled in IOCL pump, i have tried multipletime but the IOCL xtrareward app is not working .

                Also i tried calling the toll free number, no one is picking up call in their customer toll free number [protected]
                Consumer Number 16105, Gas Agency- Surya Nagri Indane.

                Gas leaks when the regulator knob is turned to the open position.

                None of the emergency numbers were functioning on 21/3/2019.-

                [protected] and 1906. No emergency on holiday ?
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                  S
                  sachin maroli
                  from Bengaluru, Karnataka
                  Mar 25, 2019
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                  Address: Dakshina Kannada, Karnataka

                  Sir,
                  I have visited the petrol bunk of your dealer hh fuels at kuthar mangalore on 24.03.19 and requested to fill petrol of rs. 300/-.
                  While filling petrol one guy was adjusted the meter and when i asked he was told he was setting the amount. Actualy petrol should fill 4 ltr but in my tank it was filled very less. The same thing happened previous time also and that time i didn't get milage of my car.
                  I kindly request you to pls take action on this bunk and they don't cheat anybody in future.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    H
                    Harapalsinh Rathod
                    Mar 24, 2019
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                    Address: B/401 madhav avenyu odhav ahmedabad, Ahmedabad, Gujarat

                    Respected sir
                    Dear sir sachha soda petrol pump near odhav fier station odhav ahmedabad kam fuel dala or pure pese mangta hai or laday ki hai mere sath usne petrol 199.65 ka petrol dala or 200 rs pure chiye the isliye mere sath jagda kiya or gali galoch bhi kiya
                    Your a/c 591698 is debited with inr 199.65 on[protected]:03:43 a/c bal is inr 41485.65 info: pur/sachcha sauda service/ahmedabad/sachcha sauda service/seq no[protected]. Call [protected] (If in india) if you have not done this transaction ye mere account ka transaction hai jise apko khayal aa jaye
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      Y
                      YogeshBorkar
                      Mar 24, 2019
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                      Address: Dyneswari Building, Nagpur, Maharashtra, 441106

                      Sir i yogesh m. Borkar customer no. 7560 lpg id:[protected]
                      I had book cylinder refill at date 22/03/2019 and online payment was done through bank atm. Amount was deducted from account. But at the time of delivery of cylinder on the refill voucher (No-[protected]) slip it was not mentioned. I payed refiil amount again in cash to delivery boy as he taught.
                      So, i request to you for refund. Thank you.
                      Please convey to me by mail at id [protected]@gmail.com.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        M
                        Manoharan rajamanickam
                        from Madurai, Tamil Nadu
                        Mar 23, 2019
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                        Address: 4/22, Senthil Nagar Extn., kuthanur village, Kavanur post, Madambakkam via, Guduvanchery, sriperbuthur TK, KANCHEEPURAM district-603203, 603203

                        Gd evening sir myself manoharan. I here with submitted the flowing few lines to your kind consideration and favorable action. I have a gas connection in the name of my wife smt. M. Kalaiselvi vide consumer no. [protected] and lpg id no.[protected], we have consuming lot of metal agony and physical pain by limra gas agencies, (Distributor code. 309435) east tambaram, chennai. The agencies is very worst costomer services and not attend the phone calls for complaints, due to this we are suffering lot of metal agony for the past few months for supplying gas cylinders. They given pressure to collect the cylinder from the agencies. We brought the complaints to the owner but no use, the same has been continued.
                        Due to this i requested the officers concerned kindly transfer my connection to other agencies like patttamal or kts for my favour please. Thank you. Report complaints.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          S
                          Sayooj Mohan
                          Mar 23, 2019
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                          Address: #141/142, 1st main road, Kempegowda Layout, Laggere, Bangalore - 560058, 560058

                          Dear Team,

                          I would like to complain against Yashaswini Gas Agency as your delivery executives for demanding extra money from customers as delivery charges. Every time we were giving like a tip but this time we had a really bad experience from one of your delivery executive as he demanded for the money for just INR 3/- extra even though everytime we were giving INR 30/- extra as delivery charges. This time the total amount on the bill was INR 703/- and we had given amount of INR 730/- but still the delivery executive misbehaved with our family and demanded for extra money of INR 3/- and we argued with him and finally he told us that he would not delivery to our home. We need to collect the cylinder from Gas Agency. We felt absolutely ridiculous hearing such words from him. Please consider this complain as a serious issue. Delivery Executives cannot demand from the customers for delivery charges.

                          Distributor Name - Yeshaswini Gas Agency, Mahalaskhmipuram, Bangalore - 560086
                          Customer no - 73757
                          LPG ID[protected]

                          Please find the attached bill below.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Dear Team,

                          I would like to complain against YES YES YEN Gas Agencies delivery executives asked extra money from me as delivery charges. I pay 900 RS for the payment of 853.50 and the delivery boy could not return the balance of 46.50 Rs, and he said this is the cylinder delivery transportation charge, I asked, again and again, he said you can complain anywhere, no one cannot help you, he is misbehaved to me, please arrange the balance amount earliest.

                          And the gas cylinder delivery man said if you complain you will not get deliver next gas cylinder.
                          Agencies get 46.50 rs per one cutomer delivery charges means, How much they are cheating from the public, please take action urgent basic.

                          Thanks

                          Distributor Name - YES YES YEN GAS AGENCIES, Kanyakumari
                          Customer no - 43960
                          ID - [protected]
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                            S
                            shekarnee1
                            from Nizamabad, Telangana
                            Mar 23, 2019
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                            Address: Sivam IOL Petrol Station, SP Road, Begumpet, Hydeabad, Hyderabad, Andhra Pradesh, 500016

                            The complaint is against sivam io, begumpet, hyd. There have been several times that i raised a complaint about this petrol station for misbehavior and harassment kind of attitude the staff has but neither your sr. Management nor the concerned management at the station has taken my concerns seriously.

                            They are even reluctant to provide me with a complaint register and i think that they don't have one. I had to write a complaint on a piece of paper and i am sure it would be thrashed.

                            I think that the owner of this petrom bunk seems to be very influential person wherein he feels that his staff can indulge in any kind of behavior even to cheat customers and no one can take any action against them as i have written to your head office several times about the way the staff and the management here works and yet there has been not even a single instance where your organization has replied me back nor called me to address my concerns.

                            I am under the impression that your organization has given permission to all these petrol station management to cheat and harass the customers and maybe would have mentioned stating that even if the customers raise any complaints it would not be addressed nor even looked into.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Arora lalit
                              from Jind, Haryana
                              Mar 22, 2019
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                              Address: 1224 jagdish colony Rohtak, Rohtak, Haryana

                              Sir with due respect i would like to inform you that my consumer no is 163219, abhil gas agency rohtak its regular practice by delivery boy not to supply refill at ist floor. Every time he ask the customer to come down and collect the refill by saying i am not fit to deliver at ist floor and he returned back without delivering the refill. When contacted the abhil gas executive at phone she also refused to deliver at ist floor by giving excuse that customers are complaining of theft by delivery boys thats why our delivery boy will only deliver at the main gate on road. Phone conv. With abhil executive is with me. Is there any rule of ioc that co. Will supply only at main gate on road. What will happened when only ladies are at home pl take urgent action over that
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                Rajaprakash Prakash
                                Mar 22, 2019
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                                Address: Kadalangudi vanthirajapuram po kuttalam tk nagapattinam dt, 1250

                                I am a customer of indane gas and my agency is thayagam indane gas agency at kuttalam tk nagapattinam dt., tamil nadu consumer no is 21649 in the name of rajaprakasam i would like to change the phone number for booking to the indane gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indane gas [protected] in future.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  Aneeqa Sarees
                                  from Chennai, Tamil Nadu
                                  Mar 22, 2019
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                                  Address: Chennai, Tamil Nadu, 600118

                                  My gas connection no is cx7290612.. After booked refill after some time im getting cancelled msg... Delar is saying some issue with application... I tried three time same replay

                                  Dear indane customer, your refill booking ref no. 554898 stands cancelled. Kindly book again or contact your distributor to know the reason of cancellation.

                                  Booking for con no cx7290612 is registered with ref no.554898. Refill expected delivery:3-5 days. Ensure pre delivery checks viz. Weight & seal before delivery
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    Rudraji Tangsali
                                    from Delhi, Delhi
                                    Mar 21, 2019
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                                    Address: ASSONORA, bardez, Goa, 403503, 403 503

                                    Yesterday i filled petrol on indian oil petrol pump to check the schedule and made payment through sbi debit card. I was not given any refund. They say that they have not received the scheme.
                                    Petrol pump janardan zarapakar
                                    Assonora goa.
                                    Batch no 002576
                                    Invoice no 012366
                                    Date 20/03/2019

                                    Kindly clarify and help

                                    R. B. Tangsali
                                    Mob [protected]
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      Samson Dibu
                                      Mar 21, 2019
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                                      Address: Block 11, Door no 9 Moghappair East. JJ nagar Chennai, Chennai, Tamil Nadu, 600037

                                      Good morning sir

                                      First of all this is not a complaint but a request.
                                      Firstly i went to the gas agency to cancle my gas connection. They said verbaly software is recently updated so they cannot cancle my gas connection.
                                      I told them my job is over and i have to go to my home town. They said sorry. Then tried to do it online. That time password error was there so i clicked forgot password and then received new password from email. Even that is not working. Kindly help me.

                                      Best regards
                                      Dibu samson
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Dear Team,
                                      My cash memo is [protected] generated previous 8 days but till time gas not deliver and my booking no. Is 203996. Please help.

                                      Agency Name - Sri Gokhula Indane, bailey road, Danapur.
                                      Note:- I am not happy to This agency, it's giving very poor services.

                                      Please help asap

                                      Radhe Shaun Pandey
                                      Does 10-20 rupees extra charge go to IOCL or it goes to local gas agency or to the delivery guys? Why there is no implementation of online payment option in my area.
                                      I booked my cylinder on 01/02/2019 but till now cylinder is not delivered.If possible please solved this problem as soon as possible
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                                        Banani Kundu
                                        Mar 21, 2019
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                                        Address: 47/4, Jaynarayan Banerjee Lane, Baranagar, Kolkata, West Bengal, 700036

                                        Sir,
                                        I want to name change of our gas connection because this connection has been on behalf of my mother. But my mother health haven't well. So, he can't operate his bank account. Therefore his bank account some problematic. So, i want to change this on behalf of my name. So, please reply me what is the procedure to change it? Our present consumer number is [protected], under baranagar gas service.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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