| Address: Durg, Chhattisgarh, 490001 |
| Website: www.indane.co.in |
All of a sudden two persons came to my residence in the morning around 10am for the gas check from indane gas. He asked gas booklet for the check. My servant gave the booklet, then he demanded rs.180 as fees. My servant had only rs.135 so he told them to collect the rest rs.45 in the evening. No certificate of the gas check given to us, but one of the 2 person/visitor threatened : “no gas”, and he has penned downed in the gas booklet as “do not mandatory” with signature and date as 11.06.18, though he visited my residence on 12.06.2018, and we have awaited but he didn’t turn up in the evening.
Therefore, in the best interest of public service, i do request the authorities to be serious and be positive to provide at least 2-3 day advance notice through email, sms, hand bill, phone call etc well before deputing/sending your person for mandatory action. And also provision be made to make payment online or against proper bill for the same.
As i was out on my duty in morning at 9:35 am, and family is out of station (Proof & further check welcome), your personnel visited my residence around 10am, and this has happened. Now you please look into the matter and sort it out as early as possible without maligning us of any untoward incidence for the case above.
Indane consumer no. S011411
@domestic gas distributor : shakti gas agency, bhilai
My email : m. A. Hadi. [protected]@gmail.com
For correspondence and communication
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.