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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 158

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M
Mahapatra Souri
from Kolkata, West Bengal
Jun 26, 2018
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I am souri mahapatra having a insane gas connection in survey park gas agency, kolkata-700075. I have booked a gas before 12 days. But till date i don't get new gas. I am a working lady all time staying in home jast because of taking gas is not possible. I have called several time to the distributor they are shouting and do not want to listen single word from me. On 10 th day he replied me due to rain delivery boy is not come. On 11 th day he replied me delivery boy was came to my house and he returned due to no one available in the house. But that day one person is available in my home. Delivery boy no called me at all. And on 12 th day he replied delivery boy has changed. U received it tomorrow. And he replied come to agency office and collect your gas. Is this a service that he give.in my previous booking also the delivery boy take 100 rs extra from me. And told me your cash memo was cancelled due to no delivery. But that time also he did not called me. Please look into the matter. Seriously so bad and ridiculous service.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Md Sahidul Alam
    from Silchar, Assam
    Jun 25, 2018
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    Address: Nagaon, Assam, 782440

    This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No.341.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don't want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the Indane LPG Gas connection details: Email:[protected]@gmail.com Mobile: [protected]
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      അടിമുറ്റം മിത്രൻ ഭട്ടതിരി
      from Bidar, Karnataka
      Jun 27, 2018
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      Hello Iam sreemithran bhattathiri
      Iam dily using your Indian oil corporation xetra riward cade this time i need company message that Dear IndianOil XTRAREWARDS Customer, we are pleased to inform you that you can now Redeem your Points worth RS. 249 for Free Fuel at our Participating Outlets.
      miss my card pin number please send me the pin number my
      registered mobile number [protected] mail id [protected]@gmail.com
      Thanks and regards
      Sreemithran bhattathiri
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        A
        Anand Koilpillai
        from Chennai, Tamil Nadu
        Jun 25, 2018
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        Address: Chennai, Tamil Nadu, 600091

        Sir / madam,
        This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no.[protected]. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: email: [protected]@yahoo.com mobile: [protected]
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Tv
        Customer ID 101522
        Name - Valjibhai M Patel
        A/C[protected]
        Bank indusind bank - sarkhej
        IFC CODE _ INDB0000962
        Last 1 year not cr edit LPG sunsidy in my account alreday i check my bank account linked so please credit the same.
        Valjibhai patel's reply, Jun 18, 2018
        Please need fully help him..
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          D
          dbclovely
          from New Delhi, Delhi
          Jun 25, 2018
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          Address: New Delhi, Delhi, 110062

          I have updated my adhar from closed account to another account.
          But my subsidy pending since may 2017 and failed in closed account

          My name is babli devi

          Consumer no. 14058

          Agency name maheshwari gas service
          Indane gas
          Gas agency making aadhar excuses
          They said always one sentence..

          our site not working in computer.

          They said this is not agency job.

          Subsidy not received since one year
          All failed in closed account...

          I have called [protected] too many complaint.

          I have called consumer cell no.[protected] they didn't sure how to fix a problem...
          They make excuses and give idea not sure
          Kindly suggest how to solve this
          My subsidy and widow pension failed in closed account since one year...May 2017.
          Kindly assist this

          Thanks
          Babli devi [protected]
          Aadhar[protected]
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            P
            from Kolkata, West Bengal
            Jun 24, 2018
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            Address: 382421
            Website: [email protected]

            I am prosenjit biswas indane gas customer. My cylinder booking but cylinder not delivery. My address change. My new address all document submitted to my gas agency (Shreeji gas agency, gandhinagar) date 20/06/18, time 10:17 am. Today i going to gas agency and contuct to agency staff and question why not delivery my cylinder. Staff said not update your address. Today change my address at present my. I am suffering this problem. Help me please deliver my cylinder. I am already 4days suffer. My agency staff not answer properly. I am help lass. My new address p 304, parshwanath om residency, adalaj, 382421. Consumer no [protected], suffer my family with my 18 months baby. I request to all high authority parson please solve this problem. Thank s.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            No action has yet been taken on complaint no.[protected] by IOC.Please intimate date by which I may have subsidy in my bank account.
            I have filled the petrol last Monday i.e on 18.06.18 in "Aprameya service station" way to mysore near ramanagram, thy swipe my card twice by saying network issue and the amount has been deducted from my account twice and I said its has been decuted but thy ignore. Please look this matter ASAP n aviod getting Indian oil name spoiled.
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              M
              Manohar Choudhury
              from Raha, Assam
              Jun 23, 2018
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              Address: Kamrup Metropolitan, Assam, 781036

              Sir i have booked to deliver refill cylinder on 24may2018 via online booking system. Ref. Booking no [protected]. As per booking system status the agency have to deliver refill cylinder within 12 to 14 working days. Already 30 days over, the agency have not deliver the same. Therefore, i request you to rectify the system as early as possible. My lpg id 3 [protected]
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Dear Sir,

              I am the user of Indian oil Xtrarewards card my card number is [protected] . I forgot my pin number and request you to mail me the pin number to my emailid or messages me to my mobile number.

              Emailid : [protected]@rrcareer.com
              Mobile no : [protected]

              With regards
              Rathish V. C
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                V
                VishalJau
                from Bengaluru, Karnataka
                Jun 23, 2018
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                Address: Bangalore, Karnataka, 560037

                I have applied for new indane gas connection on 2 june, 2018.
                I have completed my kyc online and have submitted all documents.

                But since then the status is "kyc generated. Pending for dedup. Date :[protected]".

                New connection reference number : n1806021176615995312623
                Kyc number : [protected]
                Agency : k k indane enterprises

                They never receive the call.
                Also this is for the first time i have applied for gas connection
                Kindly help as it is very tough for a common man to get new connection even though we have all the required documents.

                Regards,
                Vishal
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  srimanta parida
                  from Bengaluru, Karnataka
                  Jun 23, 2018
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                  Address: 560016

                  Hi,
                  During transfer Rama Indane gas agency of Ramamurthynagar taken extra 280 rupees which is not in the bill and also they given me faulty regulator which is old one. When I complaint against regulator they taken 120 rupees charge for visit and not given any bill.and also take 100 rupees for regulator change with bill of 88.5. pure corruption. They also threatening me if you complain then you know what service you get.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  What action taken against this complain or there is no meaning of complain of a common man
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                    D
                    dbclovely
                    from New Delhi, Delhi
                    Jun 22, 2018
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                    Address: 110062

                    Customer name babli devi
                    Consumer no 14058
                    Aadhar no.[protected].
                    Maheshwari gas service.
                    Gas agency has a major problem that internet not working at the time always .And they not sure how to fix a customer query. Always working on idea and tukka.and make aadhar excuses.
                    The problem is running since may 2017

                    Aadhar no.[protected].

                    My subsidy not received since may 2017 one year.

                    Maheshwari Gas agency has no response
                    I told too many times at my agency

                    Call [protected] too many calls and complaint

                    Call consumer cell 23411282.they don't pick the phone. And there is no response. They are not sure how to fix a problem.and working with idea and tukka.and make aadhar excuses

                    I have done all paper work at my home branch

                    But they are working on idea...Not sure how to proceed and how to resolve only make aadhar excuse
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      H
                      Hemachandrarao
                      from Visakhapatnam, Andhra Pradesh
                      Jun 22, 2018
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                      Address: Visakhapatnam, Andhra Pradesh, 530044

                      Hi,
                      That my father-in-law named by maddi gnanananda rao (Relation with the indane gas connection holder) was in possession of lpg connection from m/s. Tirumala gas service (Name of distributor of omc) vide sv no. 875968, and consumer no.4718.
                      That shri. Maddi gnanananda rao (Relation with the connection holder) has passed away on[protected].
                      We requested on[protected] to the distributer, for name change from my father-in-law to my mother-in-law named by maddi kanaka rathnam of our “indane gas” connection. We have submitted the respected documents on[protected] with the same.
                      Please do the needful.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        M
                        makali
                        from Balasore, Odisha
                        Jun 22, 2018
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                        Address: RETIRED
                        Website: demandinextraamountfordelivery

                        Tilak roy chowdhury
                        Milan pally sonarpur 24 pgs kol-700150
                        My con. No. 03557 sub :- properlynot deliver the gas cylinder, (Bumi)
                        Not deliver the cylinder without extra rs.35/-
                        I am 71 yrs. And i reside within half kilometer from the office. The name of the distributor is sonarpur gas, at haridhansarani, sonarpur, kol/-700150. You are rtequested to resolve the matter in which i may get my cylinder without harassment.
                        With regard,
                        Tilak kumar roy chowdhury
                        (Mobile no. [protected])
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Jun 22, 2018
                        Updated by makali
                        Till the time I did not get any reply from my dealer.
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                          Rajnish.asr
                          from Hoshiarpur, Punjab
                          Jun 21, 2018
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                          Address: 143001

                          I had closed my old SBI account no. [protected] on 07.04.2018 and yes bank account no. [protected] on 30.04.2018 and linked Aadhar No.[protected] with the new SBI account no. [protected] in branch code 51135 with LPG_ID 3 [protected] to get my subsidy to be credited in my new account. The Aadhar and LPG_id has successfully been linked with the new SBI bank account on 18.05.2018 as per UIDAI status (file attached). On suggesstion of customer care of Indian oil, I again linked my Aadhar on 12.06.2018 ( file Attached). The new account noumber is also successfully being shown on BHIM and PHONE PE mobile app of NPCI. It means that subsidy should come in time without fail. Sir, the subsidies to be transferred are due for April, May and June (Total 3). Please help me in this regard.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Jun 25, 2018
                          Updated by Rajnish.asr
                          No response after 5 days
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                            N
                            Nitam0804
                            from Pune, Maharashtra
                            Jun 21, 2018
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                            Address: Bangalore, Karnataka, 560102

                            Hi team,

                            Just wanted to bring in notice that i got my car refilled with fuel on19th june, from indian oil petrol pump located in hsr layout, outer ring road, bangalore-102.
                            The fuel was filled at 09:58 a. M. And the fuel receipt was given of timing 10:16:07 a. M. Pfa the fuel receipt and credit card customer copy attached here. Infact, my car fuel indicator didn't showed the required reading for filling.

                            Thanks and regards,
                            Nitam divyadarshi
                            Mob:[protected]
                            Email:nitam. [protected]@gmail.com
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              S
                              from Kolkata, West Bengal
                              Jun 20, 2018
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                              Address: 743127
                              Website: www.consumercomplaints.in/new_complaint

                              Sir.
                              I am subodh kumar paul. Arround 1 year i cannot received my lpg subsity. I am updated everywhere (Bank & gas office) my aadhaar card. But still i can't receive lpg subsidy. No one help me on gas office, thet are harassed me. Please do something sir. I need my subsidy. Please help me. Tell me what is the procedure to get subsidy. My distributor is lb gas service. 32 east goshpara road, authpur, 24 pgs (N), 743127.
                              My mobile nuber is [protected].
                              My aadhaar number is[protected]
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              My problem not open xsprash because show the massege invalid dealer pin.
                              So please help me. B.
                              LPG cylinder delivered on 23.05.2018 at my residence.Paid full amount to delivery boy Rs677 but subsidy amount 0f Rs 179.77 as mentioned in the bill (bill no [protected] raised bt Mallik Brothers, Dt Hooghly, WB) has not yet been credited to my Bank A/c.Pl look into it .
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                                ജോജി കാവുംപടിക്കൽ ചെറിയാൻ
                                from Tiruvalla, Kerala
                                Jun 20, 2018
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                                Address: 689641

                                This is to inform you that the arjun gas agency (Indane) working in kozhencherry, kozhencherry taluk, pathanamthitta district, the customers are not able to collect the cylinder directly between the working time 9am to 3pm. The cylinder will be delivered only by 3 pm to 5 pm. But home delivery by the workers of the gas agency is done from 9 am onwards. The bill is not given by these workers. So the customers are not able to know the correct amount of the gas cylinder and they are charging excess amount for the cyliender. The subsidy is not possible without the bill. The other gas agencies working nearby will deliver the filled cylinder at any working time.in this agency, the customer relationship is not good and will not attend the phone calls for complaint. As there is a rule from petroleum company that, around 5 km, the distribution must be done free.in this case the workers are charging more amount from the customers. Kozhencherry pouravali is informing this complaint for all the kozhencherry customers. So kindly give us a better solution for this complaint, otherwise we are forced to go ahead with a strike.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Jun 20, 2018
                                Updated by ജോജി കാവുംപടിക്കൽ ചെറിയാൻ
                                This is to inform you that the Arjun Gas Agency(Indane) working in Kozhencherry, Kozhencherry taluk, Pathanamthitta District, the customers are not able to collect the cylinder directly between the working time 9am to 3pm.The cylinder will be delivered only by 3 pm to 5 pm.But home delivery by the workers of the gas agency is done from 9 am onwards.The bill is not given by these workers.So the customers are not able to know the correct amount of the gas Cylinder and they are charging excess amount for the cyliender. the subsidy is not possible without the bill.The other gas agencies working nearby will deliver the filled cylinder at any working time.In this agency, the customer relationship is not good and will not attend the phone calls for complaint. As there is a rule from petroleum company that, around 5 km, the distribution must be done free.In this case the workers are charging more amount from the customers. Kozhencherry pouravali is informing this complaint for all the kozhencherry customers. So kindly give us a better solution for this complaint, otherwise we are forced to go ahead with a strike.
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                                  Harish H N Baghavan
                                  from Bengaluru, Karnataka
                                  Jun 20, 2018
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                                  Address: 560023
                                  Website: [email protected]

                                  This is harish in bangalore indian oil petrol pump is good we are all accepted but they are workers is not responding to customers they irresponsible and customer is waiting there but there are not come fastly nodbody customer is there but also we are waiting 10 to 15 minutes so old correct it tell them to give to good services to customers
                                  Magadi road tollgate circle indian petrol pump.
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    D
                                    dbclovely
                                    from New Delhi, Delhi
                                    Jun 19, 2018
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                                    Address: New Delhi, Delhi, 110062
                                    Website: No

                                    Dear sir my aadhar no . Is
                                    [protected]
                                    Name babli devi
                                    My subsidy not received previous one year it failed in my closed account on novo link.
                                    I have updated my aadhar in new account but npci not show my account.and subsidy goes to closed account . Kindly link my sbi account on npci link.
                                    My sbi account no [protected].
                                    Kindly link it on npci server as I have unable to get subsidy and widow pension one year since may 2017.kindly remove my aadhar modi from closed account.my new
                                    Sbi account no is [protected].kindly link my aadhar no[protected]. On npci link.
                                    My branch unable to link this.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      niranjanl1983
                                      from Delhi, Delhi
                                      Jun 19, 2018
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                                      Address: 560079

                                      Respected sir/madam

                                      Con no. Cx19414056
                                      Ref. No. 382650
                                      Dated:[protected]

                                      This is to inform you that, a gas cylinder was booked on[protected] with ref. No. 382650 and for the same cash memo was generated which was “[protected]”. An sms was received that the cylinder will be delivered within 2 days. After a long wait for a week, i was forced to call to the indane (Himu distributor). They intimated me that the address was mentioned in the gas voucher was wrong address. Am very much confused that how can an address be wrong where the person is leaving from past 32 years in the same place and for three decades there was no problem and now from nowhere the problem is arising saying the address is wrong.
                                      I received an sms on[protected] stating “dear indane customer, your refill booking ref no. 382650 stands cancelled”. Now am forcefully made to rebook the cylinder on[protected] with the refill booking ref no. 390504.
                                      I request your kindself to kindly see to this issue and where the customers are facing problems and the delivery boy easily says the given address is wrong.
                                      Hope this helps me and other customers who are in need of the cylinders and you can understand the situation.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      They are providing empty cylinders for refill bookings. The cylinder is sealed and looks fine. But when you open it you realize that it is empty. They refuse to give replacement when complainedl. Looks like they are selling the full ones in black market for a higher price.
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                                        sanbhim
                                        from Mumbai, Maharashtra
                                        Jun 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: Patna, Bihar, 800001
                                        Website: indane.co.in

                                        Subject of Complaint: Deactivation of “Give it up” Subsidy option Company / Product Name: INDANE GAS State: BIHAR, City/District: PATNA.
                                        Sir / Madam,
                                        This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. CX[protected].So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest last 3 month i am not received subsidy amount in my registered account . Below are the Indane LPG Gas connection details: Email: sanjeev.[protected]@gmail.com Mobile: [protected]

                                        please solve my problem.
                                        Jun 19, 2018
                                        Complaint marked as Resolved 
                                        The company said that, in my side this problem not resolve & not capable to solve your problem, visit the main office of Indian gas Agency wihch ic at Exibition Road Patna.This is the only solution provide by the copmany (HO). Company Name:- OM RAMESHT INDANE Phone no.:-9835651234
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        but not solve, currenty same situation subsidy status
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