Indian Oil Corporation [IOC] Complaints & Reviews

Order no. [protected]
Gas delivered on 30.10.2017.
Subsidy not received so far.
Sbi account closed.
My present iob sb a/c no. [protected].
My name is joshab. T
My cust no. 15632
Lpg id : 3 [protected]
Aadhaar no.[protected]
Distributor code: 132975
Distributor name: chinthamani co-op sup mkt., tiruchirappalli, tn., india.
Indane said, "pending with ioc. Awaiting action from ioc.

My consumer number is cx1775706. I booked a cylinder on 13.11.2017 and my distributor is sri sai prasanna indane services, bannerghata road, bangalore 560076. My booking no. Is 441335. Cash memo no. [protected] and i have received a message that the cylinder is delivered. But so far i have not received the cylinder. Please look into the matter and resolve

My lpgid 09192 with l. T. Distributors, 3d, jodhpur park, kolkata 700068 is my indane retailer since 1990. My aadhar no[protected] since linked to it, my sb account no.[protected] in allahabad bank, santoshpur, kolkata 700075 was last credited on 17.12.16. I draw your kind attention to pay me the subsidy amount till date with arrears. Regards. Debashish paul, 135, s p avenue, kolkata. Rmn[protected], email id finix. [protected]@gmail.com

Hi,

I am a customer of indane with customer no [protected] and have been registered with "meera indane gas agency" 113/286 swaroop nagar kanpur u. P. India

I booked my gas cylinder on 17 oct. 2017 booking no. 381835 and on 5 nov 2017 booking no.385549 but still i didn't get cylinder. Today (18 nov 2017), i. I have attached the screen shot of the same for reference.

I am using indane from many years. It is so disappointing for a customer to get this type of service from a reputed brand like indane. I request to take an appropriate action asap. So, it will not happen again with any customer.

Thanking you
Shazia irshad
+91 [protected]
+91 [protected]

Respected sir,

I have ioc gas connection. My consumer no. Is 23132. My distributor name is ideal gas service. I have changed my bank account two years ago and i linked my addhar card in canara bank and submitted dbtl form in bank and distributor also & submit my passbook photocopy to distributor. But till date i have not been received my subsidy.

Thanking you
Harjinder singh
[protected]

Dear sir/madam

We are a consumer of indane gas (Consumer number: 00044) for more than 30 years, currently being serviced by your distributor m/s karco distributor, 4/2 pottery road, kolkata. At present my aged parents (My father is 80+ and my mom is 75+) are availing the service in kolkata.

For the past 5-6 months they are undergoing a continuous harassment post booking a gas cylinder. We have got 2 cylinders, if we book one cylinder it never comes before 45 days-60 days and sometimes on the verge of being the 2nd one getting empty. For someone as old as 80+, he is being made to run from pillar to post for getting a cylinder. Not that its happening only with them it seems karco has specialised in the art of harassing the customer.

While i am writing this, our booking for 6th october is yet to be delivered. After couple of rounds my mom was told that gas has been issued on 6th nov, no one knew where it has been delivered or whom it has been issued. I am sure if your parents are of that age and made to run like this, you wont appreciate either. This is criminal and with every passing day we are getting the feeling that iocl has completely surrendered to these unscrupulous distributors.

As a long patron of iocl i still would like to expect there will be some action on this mail. Its just an effort to save my parents from the harassment, meted out by karco, since i don't stay in kolkata there is little i can do in such circumstances. I am sending this same letter to pmo and ministry of petroleum and natural gas, with the hope of restoring some sanity towards the treatment being meted out to consumers like us.

Regards
Chiradeepchakravarty

I have not received my prize for tankup take off contest yet, my numbe is seleced in iocl contest i got call from iocl staff said ur number selected and asked my details and bill copy i provided all details. I called to ioc customer number [protected] many times but not connected that line rings only for few seconds and disconnects automatically. And the result has not yet updated on iocl.com too and no prizes provided to me yet please help in this.

Regards
Ankit

My indane dealer is demanding momey for replacement of defective regulator which is supposed to given free of cost. I like to know what is the policy of replacement of regulator by indane. I also like to date from which it is started. I shall be grateful for satisfactory reply. Thanks to all concerned. Looking for an early reply. Also please do the needful.

Dear sir,
I have a gas connection with indane gas agency, m/s bhagwati indane (Dealer code[protected] at chirkunda, dhanbad, jharkhand-828207 since last nine years.
Every time when i booked gas through sms (Online) but agency never provide gas on time.
For instance, i had booked a gas on 01.11.2017 but till-date (15.11.2017) i didn't get delivery. Today when i make a call i faced rude behaviour from gas agency.
Matter is fact that that bhagwati indane gas agency has no proper management. Hockers are free to deal unfair activities and are involved to sell the gas in unauthorised way. Therefore, authorised consumer did not get booked gas on time.

Please take a hard step against distributor and oblige.
Chandra prabha
Consumer no-02535
Bhagwati indane gas agency, chirkunda, dhanbad, jharkhang-828207.
Mob no-[protected]

Dear sirs,
I am a indane gas customer form keerthi indane distributor-535,, 8-1-284/ou/33, ou colony, shaikpet, hyderabad, telangana 500008 and my consumer number is cx15816602 and whenever i book the cylinder they are sending the sms that cylinder booking is cancelled due to door is closed, not even they called me a single time neither they are coming to my door step simply they are sending the reason that door closed. Every time after booking is confirmed if i call the distributor more than ten times also they are not receiving the calls and i told them after going to the distributor also they are not responding properly.
Hence please do the needful to solve the problems and get the home delivery on time.

My aadhar & bank account status shows linked, but i'm not getting any subsidy from the beginning.

Neither my distributor nor bank is able to help in this matter..
My gas payslip shows subsidy granted, aadhar is also linked with 2 banks.

Where is the money going? Where is the money going??

I'm gonna blast all the cylinders, indian oil, everything,
I don't care even if i go to jail..

Madarchod chor sab,,, randi digital india

Suar ki aulaad..

I_m fed up of running office to office

Not even sorry for this vulgar language..

Respected sir,

We the bpl garden worker under 6 (Six) tea garden numbering approx 70000 within rangli rangli ot block darjeeling had moved the authority goi for the sanction of lpg dealer in our area during the month of august 2017. The authority of goi was kind enough to intimate us that the case is under consideration and local area ioc office at siliguri matigara will process the formalities but regret to inform that the ioc are office has already proceed the case and shortlisted the application when we approach the ioc are office it is intimidated that

A) the advertisement was published in bengali daily newspaper only which is not circulated in darjeeling area as it nepali populated area and the advertisement was not circulated in local newspaper neither in hindi or english newspaper hence we continuously looked the advertisement

B) moreover the local office blame us as we did not reffer the ioc website.90% of our people is not covered with internet facilities due to geographical barriers and moreover the internet service was scrapped during the agitation time of three months ago at darjeeling when the advertisement was published. You are there fore requested to look into the matter and the tender is re advertised in hindi, english and local newspaper for the convenience of the people of darjeeling. Kindly requesting you to take necessary action as soon as possible before the drawing of tender. And re investigate the matter and take action in this regard so that no so such problem are face by the people who are in minority in a particular region in regard of language as well as republish the tender and the extend the date for tender name submission so the genuine person can participate for the tender.

Thanking you

Priyanka rai

Hello team,

My name is hitendra, there is a transaction happened through my credit card on 18/09/2017 with transaction id-74766517261737336194272 having amount of rs 600.00, but i think the amount which its shows is wrong.

Can you please take this issue in priority basis and let me know the exact amount against this transaction id, so that i can claim my money from my bank.
Screenshot of credit card statement is attached.

Thank you
Hitendra
Mail [protected]@gmail.com
Ph-[protected]

Dear sir due to wrong click on"give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. My l. P. G. I. D. No.[protected] cons. No.-11641 pritam gas agency kalayat dist kaithal haryana gas agency code 103850 as soon as possible thanks. My name is rampal singh. I am labour man. I have 4 children. I can not pay cyllinder full amount. My mobile no is [protected], [protected]

Hi this is chitikela. Praveen i have been to "indian oil" "hamsa service station" at new mental hospital road,
Blr:29 p. No:25539349, tin: [protected] on 10th november 2017 i. E friday.
I have asked the staff to fill petrol in my bike, the staff had said i need to move the bike to side, i have done it,
Later to my surprise he says that do i know "kanada" i said no he said that if i do not know "kanada" he is not going to serve
Petrol. I was shocked to hear that from the petro station staff, i have asked the person to call up his manager, he says he is
Not available. Later the supervisor had come and he belongs to "kanada" and he started supporting his staff and he was very rude to me.
How can a supervisor be rude to the customers?
I was only one and all the staff and the supervisor where on the other side, they were really careless to me asking me to leave,
Supervisor says his owner will be coming by 11:00 am how can you expect nobody present to take or talk to the customer.
There is no one to address the customers.

I need the explanation from the manager or the higher authority to look into this.

Finally: "how can staff discriminate the customers based on the language".

“this is the first time i have come across this how can some body show discrimination towards the customers based on language”.

If that’s the way then why can’t you just keep an hording stating that at this petro station the fuel would be served only to “kanada” people.

10th november 2017.
Chitikela. Praveen,
Contact number: [protected]

Hrd/2017-18/01 14.11.2017

The manager
Indane gas
Pragpur (H. P)

Dear sir,
Re: complaint against office staff posted at pragpur (H. P) of m/s. R. K. Indane gas agency.
Sir, i am a retired bank manager, recently starts my interlocking tile industry at vill. Suhin. I have domestic connection since 2015 in the name of my sister maya devi which is recently converted in my name i. E. H. R. Dogra in the month of september 2017and commercial connection have since 31.08.2016. I was happy to be a consumer of your well-known brand indane gas, bearing no.[protected]. My concern is about the service provided by your staff, those are posted at your pragpur, himachal pradesh. I am not regular using of your product (Gas) due to less usage, but whenever i have visited your branch, i always met with a bitter experience and feel never honor my request at one instance. Being the senior citizen, i tolerate their behavior since long and always try to sought out the matter amicably.
But due to recent incident i am forced to complain the rude behavior of your staff posted at pragpur branch. I am the evident of their impolite conduct with other peoples too, which is as under:
1. People including me requesting to provide them gas cylinder vis-à-vis new connection. Instead to attend the customer first they used to dilly-dally tactics. They don’t bother how far places a customer reached to them. They don’t care about their feelings, time and money spent their on. Quite often, you will have to found them busy in useless gossips, if you able to raid and inquire the facts of my saying.
2. Previously, i was also evident one of person approached to them around 4.00 p. M then staff told him to come on next day. Today i have done sufficient work.
3. It is a prestige issue for them to pick a call and response immediately. They work in the office according to their leisure & pleasure. Whenever they want, they pick it up else don’t care. My cell is the evidence of log call at the given office number, inspite of countless calling they do not pick it.
4. I bring it to your kind notice that how they harassed me. The harassment was beginning from saturday i. E. 11.11.2017. I was in urgent need to get commercial as well as domestic gas cylinder. So, i have to approached them over phone to inquire about the gas in the morning and they give me time to reach them at around 3.00 p. M. At the pragpur office. It was a long distance from my house so, before reaching, i wanted to confirm, over phone, whether gas is available or not. But no body pick my call. Finally, i decide to reach the office. By reaching their they told me gas will be sent to your residence i. E. Suhin on next day i. E. 12.11.2017. I asked to them at what time they will be there. Then they told me, there is not a fix time, whenever our “gas gaadi” will reach they call me.in this process they write my phone number in their register and assured about their task.
5. Next day you can’t believe since morning to evening i call at office number several time but no body pick my phone. Maybe it was a sunday holiday and if, it was, then they befool me again by their saying. You will be the better judge.
6. Monday i. E. 13.11.2017 again i tried to contact with them. They told me that
“gaadi” is now returned to the office. Then i asked that you told me that you will apprise me whenever “gaadi” will there. Then he told now it will be there next time on friday or monday then you will take the cylinder. You can easily understand, how these men deliberately harassing me and you can judge, how they will treat to the other people.
7. When i asked to complain about them, then they were smiling and asked me to do at whatever place you can. I asked about their names but nobody told me.
8. Moreover, they never used/shows weighing machine during supply of gas cylinder and previously when i asked to weight the cylinder then staff told me there is no problem, it is ok. I am doubtful some foul play about this.
9. It is the nexus of staff/deliveryman to do the job according their wish and do not care about the customers.
10. I never saw staff in proper uniform and with identity card.
This is for your information how they are dealing with the customers. Kindly investigate the matter and check out these anomalies and curb their arbitrary behavior for the general good.

Regards
H. R. Dogra
Vill suhin, po garli,
Tehsil rakkar, pragpur (H. P)
[protected]

Sir mein jammu mein rehta hu... Jammu mein toph sherkhanian k pass aaj subah mein indian oil k ek petrol pump mein gya maine 90 rs ka petrol dalne ko bola apni scooty mein par jab wo nozzle scooty mein dal k petrol dal rha tha tabhi muje doubt hua kyuki na koi aawazz na hi kuch hal chal aur jab usne nozzle bahar nikali toh ek b drop oill ka nhi gira tabhi maine waha ladke ko bola ki tumne petrol thik se nhi dala aur yeh baat tab confirm ho gyi muje jab lagbag 8 km scooty chalne k baat petrol scooty ka khatam ho gya aur sir yeh pehli baar aur isi petrol pump mein nhi hota balki max petrol pumps pe yehi halat hai... Sir yaha petrol pump waalo ne bhut fraud macha rakha hai khule aam janta ko loota jaa rha hai plzz iss masle ko dekhiye aur aise petrol pumps ka license radh kijiye taaki yeh dobara aisa naa kare

Dear sir,
I go to ms basanti kiosk bari of jajpur district for some petrol of my vehcle, but the owner of the petrol pump mr gobardhan behera not accepted rs. 50/- chiller coin of rs.5/-, he not give me petrol, what is the sollution, the owner tell me the bank not recieve the chiller coin so i not recieve coin.
Pls kindly tell me the solution, ashok sahoo, bari, jajpur, 755003, mob: [protected]/[protected]/[protected], email: ashok. [protected]@gmail.com

Sir, i am iocl consumer, my consumer no: is 5953279. Till this month i receive my refill through jayadevagasagency. Bhadravati.
From this month my con:no: transfered to nelakanteshwagasagency. Smg. Ph no: is [protected]. It is so far from bhadravati, & the refill supply boy demand addishanal amount of ₹ 22/- by force. After supply i enquired in office, office girl answered me roughly.
I don't want this agency to supply my refill cylinder. Please transfer my consumer no: to jayadevagasagency, bhadravati.
I hope you will oblige.
Thanking you.
Hour's faithfully
Vidya b. L.

This to inform you that i md serajuddin consumer no 18259 booked domestic gas cylinder with ref.. No 219360 on 25th of october 2017, i received a mobile msg on 27th of october with cash memo [protected] of amount 665.5 against my booking but when i received the cylinder on 2nd of october the bill was amounting rs 759.5 was produced to me, i was astonished having seen the amount in the bill and msg which were totally different. I asked the delivery person mr. Radhe shayam, he asked that the rates have been increased as per the govt norms.

Further i would like to know that i booked the cylinder on 25th october 2017 and the price hiked from 1st of november 2017 then please let me know how any why the exceded amount has been added to my booking?