Indian Oil Corporation [IOC] Complaints & Reviews

I went to fill petro on indian oil petrol pum in nadiad the boy seen card on my hand and said we don’t accept the card. When i asked him why than he said i don’t know you asked the owner. Than i went to owner and asked the same thing than he said i get loss because of machin. Such a stupid reason he gave me than i said what loss in that than he said staff don’t know to use and all i said your staff knows how to count the money than he said obviously that to they will know only. So i said that they know and don’t know how to use machin.
In gujarat state only people want cash and this thing i have notice every we're that don’t want to go cashless at all. I ll take this matter to our priminister narendra modi.
Seriously such a stupid reason he gave me kindly take my complaint seriously and i want you to reply me on the same???

Regards,
Nitesh

I have booked my gas from indane website and paid online on 18/11/17 but the distributor is telling me that he had not received money in account. If this is how it works than what is the benefit of booking gas online they told me that if you book offline we will deliver you in 1 or 2 days. Its already been 6 days but they are saying they didn't receive money. And there customer service is worst they have no information about online. I suggest everyone never book online.

Customer no.25947, complaint regn no 3333658... The distributor had abruptly stopped home delivery due to his own problem. It happened, when there was no such problem through out india. I had to incur additional monetary expenditure for visiting the distributor nearly 4 times (His telephone connection was cut off by himself) and for transporting the cylinder. The reply given against my complaint is not convincing. I want the distributor to reimburse the additional expenditure incurred by me. If my claim is not acceded, i will be led to file complaint before consumer court. Alternatively, please let me know whether ioc has ombudsman procedure or not.

Dear sir,
I have a gas connection with sankar gas agency in madhyamgram, kolkata.. I am susama debnath my customer number [protected].
I take a new connection from sankar gas agency (Indane) 18.09.2017.
But my main problem is gas oven leakage. Already i exchange my gas oven 21.11.2017 from indane dealar. But exchanged gas oven have same problem.

Now the indane dealar (Sankar gas agency) gstin (19aywps4350b1z0) dont solve my problem. And sankar gas agency employee partha ghorui & ashim saha miss behave with me.

Your faithfully
Susama debnath
[protected]
[protected]

I m apply for new connection through my distributer udayak gas agency on 01/11/2017 but now when i meet to distributor he was saying you dedup status showing suspect, but in my residance here is not any connection till. Soi want to know why it showing such type, how it b change n how i release my new connection., my no is [protected] thanks & regards ayyanar p encl: screenshot of status enclosed

Pump attendant is not measuring petrol as per customer demand and supply less petrol and after asking for wrongdoing staff is not cooperating at hind service centre at kanpur highways lucknow.
Points to be taken action...
1. Exact quantity of petrol should be filled as per customer demand.
2. Attended the should be trained for customer services.
3. Complaint no board should be displayed at pump stations on big banners as company ads.
4. Manager of pump should be available when customers asks.
5. Free air and amenities are not maintained at pumps, should be taken care.
6. Pump staff should provide suggestions/complaints register when asked by customers.
7. Complaint register should be following customers complaints made by them

I am shalini ramnath, booked ref no.435988 on 6 nov 2017 and on my phone the distributor says today tomaorrow for so many times and i am not getting the supply urgently and am suffering. Onsumer no [protected] svno and date is [protected]. Last time also delivered to next door and said sorry and cemanded rs 40 for late delivery. Pl ensure proper performance for me ist floor. Murugn arul, s 21, vth avenue, plot 4007 annanagar west, chennai 600040 phone [protected];aadhaar no is[protected];suffering customer.

Hello team,

I will like to register a complain against the kavya petrol park (Petrol pump) with respect to the illegal practise which is been performed in the petrol pump. Today i have took petrol worth rs 300/- and when i started driving the bike, the bikes suddenly stopped and when i check with the garage staff then he told that the petrol content more then 50% water and when i went to complain against the shop they argue and doesnot accepted and mistake and told that you can do anything you want.

As a aware citizen i will like to register a complain against the petrol pump owner - (Ioc - kavya petro park no. Ca1, ddk phase 1, epip area, white field, next to rmz nxt, bengaluru, karnataka[protected]

Also would request to have the verfication and check at the petrol pump mentioned above.

Regards
Harish
[protected]

I k n harisha consumer no [protected] indian oil customer from long back. But i have taken change from karnataka to north india subsidy amount not deposited to my account???...

Please arrange because govt has to provide the facility to all our indians why we are away from this from past 1.5 years

If you are supplying by humanity consideration for lpg domestic purpose without subsidy why we are sufferring from past 15 days.

One small mistake done by your side to disconnect my connection after transformation to some other area. Why you fail to disconnect and put into trouble. One week i last my leaves and money to solve the problem

Thanking you

Dear sir,
Ioc had trfd my connection haldwani gas service to aarav gas service. But the aarav agency is not supplying the lpg with in time. After booking the lpg, i have call to dealer and driver more time a day but they are neither received nor reply and not supplying the lpg. Please trfd my connection again to haldwani gas agency form aarav agy.

Dear sir/mam,
On 17-nov-2017, as i was trying to fill petrol for rs.1000 in indian oil petrol bunk, they cheated me, as initially they filled only for rs.300 (Rs 301 approx) manually, & other person was distracting me that my credit card is not working in that. When i was trying to explain that i asked them clearly to fill petrol for rs.1000, then he told that he will add rs.700 more.
And he filled the mark rs.700 from rs.300 only. Two of my friends from my car too watched the same. But they argued me that they started from zero point.
As i know how to pay in card payment machine, i checked it & was working fine. After deducting my rs.1000, they filled only for total rs. 700 only (Ie from "0 to 300" & "300 to 700" respectively)
Bunk: "lakshmikanthan service station", 323/2, velachery main road, pallikaranai, chennai 600 100.
I request if you can necessary steps/actions with the respective employees at that bunk.
Pfa the bill soft copy.
Regards,
Lenin

Hi,
This is to bring to your notice that i have booked my gas on november 2nd 2017 at 3.42pm, registered with reference no.838556.
After 18 days the gas got cancelled on 20th november at 12.40 pm. This is not the first time, this has happened several times. I have been using this gas for 48 years. I have been facing such issues. The telephone no of the agency is not mentioned in the bill. Kindly look into this.

Agency : k k indian, kadubeesanahalli, bangalore
K k indian, cambridge road, ulsoor, bangalore - 560 008

My consumer no-12482 bank a/c no[protected]Pension) &[protected] o[censored]nited bank of india code - 0364 gangulybagan branch adhar no[protected] no lpg subsidy is being received since august 2016 several times approached to local lpg dealer m/s sreema (Indane) distributors 87b/1b raja s c mullick road kol 47 & local bank authorities but failed
Jayati sengupta consumer no-12482

Gas was leaking with high pressure when i connected to a new cylinder. I am made a complaint. The person who came to service (He is not indane employee) told to change the valve in the stove, rubber tube at cost of 1000 rs. After i asked multiple questions, how gas leaks only in new cylinder and the leakage is only from the regulator? He finally accepted the valve is not there in the new cylinder. He charge rs200 and refuse to give the bill. Looks scam to me
By madhavi gas agency - hyderabad

Order no. [protected]
Gas delivered on 30.10.2017.
Subsidy not received so far.
Sbi account closed.
My present iob sb a/c no. [protected].
My name is joshab. T
My cust no. 15632
Lpg id : 3 [protected]
Aadhaar no.[protected]
Distributor code: 132975
Distributor name: chinthamani co-op sup mkt., tiruchirappalli, tn., india.
Indane said, "pending with ioc. Awaiting action from ioc.

My consumer number is cx1775706. I booked a cylinder on 13.11.2017 and my distributor is sri sai prasanna indane services, bannerghata road, bangalore 560076. My booking no. Is 441335. Cash memo no. [protected] and i have received a message that the cylinder is delivered. But so far i have not received the cylinder. Please look into the matter and resolve

My lpgid 09192 with l. T. Distributors, 3d, jodhpur park, kolkata 700068 is my indane retailer since 1990. My aadhar no[protected] since linked to it, my sb account no.[protected] in allahabad bank, santoshpur, kolkata 700075 was last credited on 17.12.16. I draw your kind attention to pay me the subsidy amount till date with arrears. Regards. Debashish paul, 135, s p avenue, kolkata. Rmn[protected], email id finix. [protected]@gmail.com

Hi,

I am a customer of indane with customer no [protected] and have been registered with "meera indane gas agency" 113/286 swaroop nagar kanpur u. P. India

I booked my gas cylinder on 17 oct. 2017 booking no. 381835 and on 5 nov 2017 booking no.385549 but still i didn't get cylinder. Today (18 nov 2017), i. I have attached the screen shot of the same for reference.

I am using indane from many years. It is so disappointing for a customer to get this type of service from a reputed brand like indane. I request to take an appropriate action asap. So, it will not happen again with any customer.

Thanking you
Shazia irshad
+91 [protected]
+91 [protected]

Respected sir,

I have ioc gas connection. My consumer no. Is 23132. My distributor name is ideal gas service. I have changed my bank account two years ago and i linked my addhar card in canara bank and submitted dbtl form in bank and distributor also & submit my passbook photocopy to distributor. But till date i have not been received my subsidy.

Thanking you
Harjinder singh
[protected]

Dear sir/madam

We are a consumer of indane gas (Consumer number: 00044) for more than 30 years, currently being serviced by your distributor m/s karco distributor, 4/2 pottery road, kolkata. At present my aged parents (My father is 80+ and my mom is 75+) are availing the service in kolkata.

For the past 5-6 months they are undergoing a continuous harassment post booking a gas cylinder. We have got 2 cylinders, if we book one cylinder it never comes before 45 days-60 days and sometimes on the verge of being the 2nd one getting empty. For someone as old as 80+, he is being made to run from pillar to post for getting a cylinder. Not that its happening only with them it seems karco has specialised in the art of harassing the customer.

While i am writing this, our booking for 6th october is yet to be delivered. After couple of rounds my mom was told that gas has been issued on 6th nov, no one knew where it has been delivered or whom it has been issued. I am sure if your parents are of that age and made to run like this, you wont appreciate either. This is criminal and with every passing day we are getting the feeling that iocl has completely surrendered to these unscrupulous distributors.

As a long patron of iocl i still would like to expect there will be some action on this mail. Its just an effort to save my parents from the harassment, meted out by karco, since i don't stay in kolkata there is little i can do in such circumstances. I am sending this same letter to pmo and ministry of petroleum and natural gas, with the hope of restoring some sanity towards the treatment being meted out to consumers like us.

Regards
Chiradeepchakravarty