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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025

Complaints 13294

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5159

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8135

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Indian Oil Corporation [IOC] reviews & complaints page 183

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Address: Tiruvannamalai, Tamil Nadu, 631102

Website: iocl gas complaints

My custemer no 50615

Cylinder booking on 2.11.17
Cash memo no[protected] on 3.11.17

Yesterday sunday holiday supplied near villages jambukulam, chinna kampalayam (0.5km distance) but my booking cylinder was not delivered due to not comming to my village (Musal naidu kuppam)

Today cylinder was cancelled due to customer not found. Yesterday in my house all my family persons available in home.
This agency is frequently this type of habbit.

My connection is single cylinder and not subsity.

Pl to take necessary action

Agent name-sri sri agency, manthangal, ranipet, vellore dt, tamilnadu.
Phone[protected], [protected]

My mail id-mani. [protected]@thirumalaichemicals.com

My phone no is [protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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S

Shanmugam 'a' Babu Subramanian

from Naduvattam, Tamil Nadu

Nov 6, 2017

Please replace my card
my xtrarewards card no [protected]

A

ashishacharjee

from Duliagaon, Assam

Nov 7, 2017

I have been booked for refilled lpg cylinder on 17/10 vide reference no:- 596803 but till date they (gas agency) failed to deliver the same. In every month I am suffering from this problem.Your intervention is solicited. My consumer no is:- [protected]

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Address: Faridkot, Punjab, 151203

In punjab the petrol pump owners charging more for petrol or diesel in rural areas where people are illiterate so you should check all the pumps what they are doing they are mixing water in petrol many petrol pump conditions are much worst they are not having water and washroom services i also have vedio of one of your petrol station they are charging more for diesel if you want i can send you thanks

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by Brarranbir https://www.facebook.com/prempal.sidhu.3/posts/[protected] This is link for that vedio

Nov 06, 2017

Updated by Brarranbir This pump is located in lambi punjab

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Sir,

I got registered in www.indane.co.in — when i tried for refill booking, it is showing –
"your distributor has been deactivated from indane.co.in! Please contact your distributor.".
Right now i am in abroad and wanted to deactivate the connection for particular time
Please mail the reasons for deactivation. Awaiting your reply soon.

Thanks.
Azhagia manavalan
C. No: cx4075619 (Chennai

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Address: 731101

My i'd no.24646. I have booked refill booking on 20-10-17 vide no.563049, but not delivered till today. I have asked the delivery person, he told me that 1st nov'17 booking is delivered today i. E. On 5/11/17. Pls. Look in to the matter and requested to do the needful to make my delivery at the earliest. Thank you.
Sanjoy paul
Subhas pally suri birbhum

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Nov 05, 2017

Updated by sanjoy24646 Wow...your resolved cases no is 782 out of 9648.That's great percentage. Customer's hope is in jeopardized from your effort.
B active ...Sir

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I am sabita roy widow of late rabindranath roy booked my gas on 27th october.2017 for refilling. My consumer no 121107. I have got two cylinders. The fact is that. Already 8 days gone. Still now i have not got the refilled cylinder. Every time i am facing the same problem. Bharat gas and hp gas providers are delivering the gas in our locality easily but indane gas provider are always making delay. As a genuine customer i request you to take proper step regarding this matter so that every customer can get their refill cylinder back within 4 or 5 days.
Thanks
Sabita roy

Distributor name: cooking gas &appliances
Shop no -65, bd market
Sector -1, salt lake city kolkata - 700 064
Ph no[protected], 23370490

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Nov 01, 2017

anisukumar's response My LPG no66451 subsidy amt had been credited to my ac no with Allahabd Bank as per mandate given to Anusha Indane Bangalore.This time subsidy amt transfrd to Airtel Bank without my consent .
On 25Aug I had booked gas online payment.Gas was delivered on 6th Sep with increased amt of Rs.74 which I paid. complain no 3259219 with IOCL is pending.

Nov 01, 2017

anisukumar's response My complain no.3259219 with IOCL is still pending.

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A

anisukumar

from Bengaluru, Karnataka

Nov 6, 2017

My LPG no66451 subsidy amt had been credited to my ac no with Allahabd Bank as per mandate given to Anusha Indane Bangalore.This time subsidy amt transfrd to Airtel Bank without my consent .
On 25Aug I had booked gas online payment.Gas was delivered on 6th Sep with increased amt of Rs.74 which I paid. complain no 3259219 with IOCL is pending.

S

Sadau

from Bidar, Karnataka

Nov 6, 2017

Sir
Last so many years I am availing gas subsidy. While trying on line booking
By mistake I pressed give up subsidy button so I am not getting subsidy. I request you to retain my gas subsidy.
Thanking you
K.sadanandan

Consumer No.4821
Varma gas Agency
South Paravur
Kollam
Kerala

T

thokkotu

from Bengaluru, Karnataka

Nov 6, 2017

Dear sir/ madam iam mr.sha from mangalore thokkotu-575017
you are kallapu branch indian oil petrol pump as provide poor service
everyday thier dont have a air pressure...
petrol mixed ...
...poor very poor quality p;etrol and service
w

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Address: 122001

Website: www.indianoil.co.in

Good morning, here is a maintance officer (Electrical maintance) in indian oil institute of petroleum management.. He is torcher the.... Electrical maintance worker....in substation (Dg plant) the compalint about tha name of r. S mathur :- [protected] this person is torcher every time.... He take a part of our salary for save for our job help us..... Aaane vaale tym m substation yahi rha to indian oil ki ye gurgoan vali site ka plant band ho jaega..... So plz take a action about....

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Indane gas consumer no. Cx17313356. My original booking no.315210 on 16.10.17. Original cashmemo no.[protected] on 24.10.17 is for rs.675.50. This cashmemo cancelled on 31.10.17 for consumer not found. On 01.11.17 a cylinder is delivered with cashmemo no.[protected] is for rs.769.00. How this is possible. This is't fair dealing. Hoping justice. (Rajarshi dan)

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Nov 03, 2017

Updated by Rajarshi Dan Plz take necessary step about this matter.

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Address: Bangalore, Karnataka, 560035

Website: indane.co.in

Hi

I went with my friend to indane gas distributor, 'panaga indane gas services' for getting new single cylinder gas connection.

1) they clearly refused saying."we dont provide single cylinder connection", when i asked reason which said we just dont provide single cylinder you have to take double cylinder connection.

2) my friend was in hurry so she applied for double though she didn't need second cylinder. As address proof they denied to accept company's hr letter. (Which is in acceptable documents list on the indane web site).

3) only cash is accepted and no card payment.

4) for double cylinder connection without stove, the tariff as said by the person was 5000, but the only bill provided was for rs-3050. Even with 2 cylinders refill, at max it will cost 4500. Rest 500 is un-accounted for.

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Address: Guna, Madhya Pradesh

I booked gas on 20.10.2017 with reference
no 627309. On 24th October I received a message that cash memo is issued bearing no [protected] and cylinder will be supplied shortly. Up to 30th october cylinder was not supplied so I contacted Kesar Gas Agencies Guna.They replied that cash memo is issued contact our delivery man now we can do nothing. Yesterday I talked to delivery man at phone no [protected] he replied he has not received any such cash memo. In the evening I received a message that my booking is cancelled
My booking is cancelled?
These people cancel booking stating no one found at home and this happens time and again.
Please look into the matter.
Pradeep Phalke

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My consumer no. Is 21306. I was receiving my subsidy regularlyin my account no.[protected] with canara bank. However my subsidy for sept. And nov. Is not credited to my account. Instead i received sms stating yjat it was credited to account no, xxxxx076998 which is not my account. Pl investigate and do the needfull. My earlier complaint in this regard remains unanswered.

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Tapas Hira

from Arambagh, West Bengal

Nov 3, 2017

Booking date 15/10/17 refill no 451982 till today 29/10/17 not delivered

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Address: Dehradun, Uttarakhand, 248001

Status of my new connection is shown below. Whats next step? Is any action needed from my side?

Reference no. N171101156439358613713
Application date [protected]
Consumer name vijayratan singh rawat
Address 83, ram ratan rawat, 83 shantivihar, govindgarh, dehradun dehradun, uttarakhand, 248001
Your distributor eureka gas service
Status message kyc generated. Pending for dedup. Date :[protected]
Kyc no. [protected]
Kyc date [protected]

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vsrawat

from Haridwar, Uttarakhand

Nov 6, 2017

When I am going to pay online its asking following charges

Installation/Demonstration charges for New Connections 118.00
Hotplate / LPG Stove Inspection charges at the time of release of new connection (1 Burner) 118.00

Why these charges are mandatory if I am not buying hotplate neither I need any installation demo.

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Address: Kurnool, Andhra Pradesh

Please provide indane gas connection bond and my details given below
My name : chinnaswamulu. P
My consumer id[protected]
My addar no :[protected].
And i transtered connection from mulakalacheruvu, chittoor (D) to dhone, kurnool (D) and paid deposit amount and taken two cylinders and now going to book double cylinder then ask gas agency bond for booking the double cylinder. Please solve the my problem. Thanking you.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Nov 02, 2017

Updated by p. chinnaswamulu Sir/mam

i have lost my gas connection paper by falt and now i want my papers duplicate copy but the gas agency employees are saying that they will not helped me about the prospects...details given below
my name : P.Chinnaswamulu
my gas connection no :[protected]
my addar no :[protected]

So sir/mam i want your attension about the problem
kind and regards.
p.chinnaswamulu

thanks and regards

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S

sende51

from Delhi, Delhi

Nov 3, 2017

Door not closing .Became tight to open and close.

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Address: Chennai, Tamil Nadu, 600058

Dear sir,
My customer no 27107. I have booked cylinder on 27/10/2017 and i have received the sms from iocl on 30/10/2017 stating that cylinder cost is 658.50. But i am received the cylinder today from kts enterprises mentioning the amount is rs 752.00. Every month they are increasing rs 100.00 on own from whatever the amount received from iocl.

Pls take necessary action immediately to the kts enterprises and also i need the explanation of amount difference from iocl and kts enterprises.

Thanks & regards
Venkatesan
[protected]

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Address: 208015

Hi myself mahesh chandra sachan... On 23 october i booked the indane gas and on 30 october i got the sms that your voucher has been generated and cylinder would b delivered shortly but on 1 november i got a sms that your voucher has been cancelled and they give me the reason that empty cylinder is not available but nobody came in my house for delivery of cylinder and now they are saying that he will generate the voucher with new rates so i logged a complaint to national consumer helpline against u and my complaint no is 492332. I[censored] didnt take any action in 7 days then i will take legal action in consumer court against indian oil corporation.

Mahesh chandra sachan
Mobile no - [protected]
Consumer id-7281
Distributer name - bajrangi indane gas service.
Kanpur nagar
Uttar pradesh

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Address: Chennai, Tamil Nadu, 600040

Sir/madam
my cylinder was booked for a refill on 23/10/17. i received a message regarding cash memo [protected] generated of amount rs 656.5 on 27/10/17.
my cylinder was delivered today (1/11/17) with a bill amount of 750. my booking number was 288068.
my distributor is maruti indane disrtibutor.
i want to know why there is a difference in the amount sent in message and invoice. i spoke to the office staff and...

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Address: 517501

Website: NIL

Sir,
I dr. P. Hari hara sastry, 6-1-146, varadarajanagar, tirupati, 517 501 with indane gas consumer no;cx30134368, of venkateswara gas service, tirupati. From the above dealer a cylinder bearing batch no:1-247, s. R. No:98677 was delivered to us in the monrh of september. To day (On[protected] when we connected it to regulator and switched on, there was gas leakage.. Hence, we informed the same to venkateswara gas service people who advised us to contact toll free help line[protected]. I tried to contact but no body answered. So may i request you to instruct your agent venkateswara gas service to take back the defective cylinder and issue a new one which functions well.

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Paritosh Behera

from Ranaghat, West Bengal

Nov 2, 2017

I have waited since 5.30 am to fill petrol in bike, its still 6.19 am but there is no sign of opening of the pump, the staffs are not well behaved, as as per their mentioned time 6 am to 10 pm they are not opening the pump, as a capital of odisha on the main road they are not opening the pump on time, kindly request to open the pump on time

P

Paritosh Behera

from Ranaghat, West Bengal

Nov 2, 2017

I have waited since 5.30 am to fill petrol in bike, its still 6.19 am but there is no sign of opening of the pump, the staffs are not well behaved, as as per their mentioned time 6 am to 10 pm they are not opening the pump, as a capital of odisha on the main road they are not opening the pump on time, kindly request to open the pump on time

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Address: 560103

Website: www.iocl.com/AboutUs/contacts.aspx

Indian oil petrol bunk near kadubeesnahalli bridge (Bangalore) is a fraudulent pertol bunk. I had many issues with them for being rude and filling extra petrol than the one asked to fill for.in one instance the man who was giving change back is fooling people while giving the money back as he would count the notes in front of you correctly but when you check after sometime of leaving the petrol bunk you will realize that the guy tricked you in counting the money in front of you and did not hand over the money he was just counting it. Io pertol bunk is at its worst in kadubeesnahalli. They should shut it down or hand over to any other management. There is no complaint forum in ioc website which is always down and pathetic!

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by Shifas Salam Attached is the snippet when clicked on Complaints/Queries on Fuel Stations from their website https://www.iocl.com/AboutUs/contacts.aspx . It never works! there is no customer care or complaint centers!

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Address: 341508

Website: IOCL

Sir
Complain of a i. O. C. L petrol pump named as
Jain filling station, located in jiliya village, district nagaur, rajasthan

Last day i filled petrol in my byke for rs 500. But i got approx 400 rupees petrol only. And the quality of petrol was very poor there was mixing of kerocine oil in petrol.

So i want that vegilence checking shuld be do against that petrol pump.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by tl333221 How to directly complain to vegilence department for this type of fraud

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Address: Ahmedabad, Gujarat

Website: www.indane.co.in

My consumer no. Is 00398 and i have booked a gas refile online on 30.10.17 vide your ref no 901676 bymistake. Please cancelled my booking an earliest. You are also requested pl give online link in website or in app for online cancellation for future booking. I have want to pay online payment with booking but during booking of refile through your app there is no option of online payment. Now i want to cancel my order but there is no any option for cancellations on your website or in app. Pl cancel my order and update your website & app for consumer's facilities and easy online booking payments. Thanks

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Tarak Nath Jha

from Mumbai, Maharashtra

Oct 31, 2017

My consumer No is CX16435015 my booking no is 207852 for shree Hanuman Indane Gas Seva Jajuar. He does not provide cylinder in time and when provide without cash memo. Also taking delivery charge matter has been brought to the nitice but being rural agency owner makes fool to the public and cylinders deliver without receipt. Action pl be taken.

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Address: 560064

Today, I filled Rs 700 worth of Diesel @ Sai Sudhi, I O C L, international Airport Road, Yelahanka, Bengaluru 560064.
Receipt No. 333395 dated 30 Oct 2017.
The attendant instead of locking the gun for auto discharge to the set value, manually filled.
I have the perception that the attendants manipulate the volume when they manually fill instead of auto locking.
The supervisor / attendant informed that the gun locking is defective & it has been complained but not repaired.
If their statement is true please get it repaired quickly & if not, take them to task for trying to cheat .
Capt M V Subbarayappa.
[protected] / [protected]

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Surajitlakshmi Karmakar

from Ingraj Bazar, West Bengal

Nov 1, 2017

আমাদের কেন কেবল মাত্র extra premium petrol কিনতে বাদ্ধ করা হচ্ছে।

diesel pump discharge manual filling instead of auto locking - Comment #2902299 - Image #0

diesel pump discharge manual filling instead of auto locking - Comment #2902299 - Image #1

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Mataal Debu

from Kolkata, West Bengal

Nov 1, 2017

My con no is CX28345800. Last refill booking no 391783. Cash memo generated no [protected] dated 04/10/2017 against this booking. Till today I have not received refill cylinder.
INDANE LPG distributor is LIPI GAS SERVICE, Sambalpur. Phone no[protected].

Please ensure earliest delivery of LPG cylinder.
DEBAPRIYA DAM

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