Indian Oil Corporation [IOC] Complaints & Reviews

Respected sir,
Booking for consumer no. 11872 is registered with reference no. 728245. Booking date - 15.10.2017. Accordingly a message has been received on the same day. But till date gas cylinder has not been received though we are always available in our house.

Pl look into the matter and take necessary action immediately.
Yours faithfully,
T. K. Mitra

Sir
Mera name rinku devi /o raushan mahto at - murajpur po + ps - nauhatta distt saharsa bihar pin - 852123 mob no — [protected] hai
Mere name se scec bpl card no -[protected] hai
Indain lpg distributor bandevi indain ges gramin vitrak sihol distt - saharsa bihar dwara galat dhang se ujjwala connection ke liye registration kyc kar liya gaya fir connection issuid karne ke liye abedh rup se 1000 rs ka mang kiya ja raha hai
Jabki men poor hai
Plz mujhe connection issuid karane ki kripa kiya jay

I am from ahmedabad travelling to raisen district. I got diesel filled on the way at jsg filling station navagaon dhar. Bill no 118812 dtd 20.10 at 9.53 amfp 2 nozzle 3. Approx 34 litres. My vehicle vento ran for a while and near indore getting heated up. I have to keep vehicle in volkwagon indore. Where they reported the breakdown is due to faulty diesel. Gave me 1 litre sample. I have paid 15000 for repair and 2000 rs diesel. Plus incovinience and other expenses of rs. 10000. I should get reimbersement of 27, 000 from jsg. They are refusing to entertain on mobile no [protected]. Please look into this and arrange reimbersemnt of expenses immedaiately.
Regards,
Yogesh shrivastav email oleum. Yogesh @gmail.com. Mobile [protected]

Dear sir,
Good morning.
I am having gas connection no. Ls006088 at m/s. Leelasree, chittoor. I have booked for cylinder on 17.10.2017 with reference no.543005. So far the cylinder has not been given. Since one year the same has been happening. Hence please look into the issue and arrange to send the cylinder immediately.
With regards,
K. Giribabu,
35-354, sundaramurthy street,
75 doddipalli,
Chittoor-517127
Mobile:[protected].

Dear sir i am a consumer of rima indane agency boriavi my consumer no is 04088. My ph no.[protected]. I had booked my bottle on 23.09.17. Still i m not receiving my bottle. When i call agency they just answer we send ur bottle today last 15 days. This problem is not for this delivery each delivery they answer only one thing we have not receiving truck in time from iocl. So this problem arise but every time this thing is not possible. So do needful for receiving cylinder in time to every customer.

Hi sir,

25/10/2107 i went to fuel station to fill the diesel in my car swift dzire which has the capacity of 42lts as per company recorded, i asked to do the full tank, before that my car diesel tank contains of 5lit. When he done filling with diesel, to my shock the meter is showing it has filled around 45.790 lit which has the capacity of 42lit and that too it my car already contains 5lit, when i summed all the amount of diesel filled it is coming around 50.790lit. How can carwhich has maximum capacity of 42lit can hold 50.790lit of diesel. I felt i have been cheated and asked the owner he simply said you can complain where ever you want, he say any one can’t have power to take action against me. I request ioc officials to check for the fraud in this bunk. The address of petrol pump is shaheed bhagwan singh filling station, sec 6, heerapath mansarovar, jaipur, rajasthan

Myself prem prakash rai, a costumer of indane gas. I had booked for a refill cylender on 11.10.2017 vide my consumer id no. Ioc[protected]cx7605370.
But gas cylinder not delivered till now.
I am facing a lot of problems. It is very very much painful.
1) booking for con no cx7605370 is registered with ref no.428022. Refill expected delivery:2-4 days. Now pay for indane refills by ur debit/credit cards, e-wallets,. 20.10.17

I hv bought 4ltr petrol form m/s. Nilmala service station, m. G. Avenue, dgp-5 on[protected] at 13:56:31. Original price for 4ltr petrol is rs.285.68. I paid from my debit card. They charged from me rs.286.00. When i asked why they r doing so, as they can charge the valid price, the salesman argued that they had been told to do so. They also had not behaved properly.
It may look to be a minor thing. But they are doing the same for all.
For your ready reference i am attaching the bill and the paying slip.

My name is amit kumar, i made my gas booked on dated[protected] and booking no-649785, but till now my gas has not given to me. I am call daily to gas agency at (Tirupati gas service user in bulandshahr, u. P..) bulandshahr. He is tell me your gas bill generated and hand over deliver boy (Yogesh kumar and mobile no. -[protected]) but i am call mr. Yogesh kumar
Not receive. Its not first time deliver boy always do this last 5 months..
I have requested you please deliver my gas today.
Connection no. - t-018721 (Customer name - rajesh)
Mobile no. - [protected]

Sir,
I am abhijit dey from kolkta and i am using indian oil xtrarewads card for last 2 years. But i didn't get my card pin till now to use my accumulated card point to buy petrol. Please send my card pin to my phone no. Or email-id.

My card no.-[protected]

Mobile no.-[protected]

Email-id.-abhijit. [protected]@gmail.com

I am very greatful if you send my card pin as soon as possible.

Distributor name : gopal gas service
Reference no. : d[protected]
Apply date : [protected]
Xid status: pi00288096110417062152292
Stvdbcsl69a process success,
Waitlistno:[protected]

The above distributor did not care and harassing day by day for dbtl kindly look into the matter and take necessary action against the distributor and resolved the issuance of dbtl.

The distributor deny and refused to receipt the charges from me against dbtl.

Vibhor service station
Ghaziabad
Uttar pradesh

Staffs involved:
1. Nitin chauhan
2. Rahul chauhan
3. Mintu

Dated: 22 october 2017

Time: 12:06:31 daytime

Refer to invoice no.: 000583

Nitin chauhan: ignored the queue and served car customers first. He ignored soft reminders to serve me three times.

Rahul chauhan: upon going to the cabin to make a complaint, no one was found and rahul chauhan (On dress) humiliated by saying "tumhare lie thode na koi baitha rahega yaha..."

Mintu: he was not found to make a complaint, and upon dialing him many times at the provided mobile number [protected] by other staff he did not receive and calls nor did he called back till date.

This is the worst experience ever in such a big iocl petrol pump and staffs are not caring because of lack of supervision or lack of customer service education.

From my gas agency, (Rajarhat gas service) someone came for mandatory checking and received an amount of rupees 150 on 24th october'2017. Why are you charging this much of huge amount for doing nothing? Who came to check, i believe she has not even sound knowledge about the term mentioned on checking format, may be she is under matric. How much we have to pay for having a cylinder. Cylinder charge, amount for the person delivering cylinder, all are forcing us to pay. Agency forced us to buy gas stove while getting new connection even though we have one. Please clarify me why you are charging rupees 150 and how many times i have to pay in a year?

Dear sir/mam,

I am raising this concern on behalf of my mother (Rina mukherjee). We have indane gas connection, consumerid is: cx14711836
And our address: sarani sangha, natagarh, panshila kolkata 700112

We get indane gas cylinder from abhijit enterprises (Barrackpore trunk rd, jelepara, surjaysen nagar, khardaha, kolkata, west bengal 700117, india).

3 weeks back while cooking, my mother realized that some liquid are there inside cylinder, after rechecking we got confirmed that half of the cylinder is full of liquid like water.

I asked my mother to stop using that cylinder and next we visited to abhijit enterprises to inform them.

They sent one person from the office to verify it and he confirmed that some liquid are there inside cylinder.

Next day we visited the office (Abhijit enterprises) but it seems they least bother and asked us to come on another day as they behaved like very busy.

We followed up multiple time after that but everytime they misbehaved with us and sends us back. They also told us that there is no use of visiting gas office every day. They will not change the gas cylinder and asked us to book a new one.

I just want to know why a company like indane cheating us like this.

On[protected] i went to veer petroleum, varve bk (Shivapur) pune-satara rd for filling the petrol in my bike arond 8:00 pm and there was heavy traffic towards pune.

When the person was filling the petrol there swipe machine get crashed i asked the station manager for other option to pay his money.
But the manager said they do not have any other digital payment method (I asked for paytm, bhim and netbaking for instant transfer) but he denied for all and ask to wait till station owner to come also there was no atm machine nearer to petrol pump confirmed by manager itself.

After 1hr of long wait station owner named as "sukhwinder" came with new machine but it wont work.
I again asked him for option how i can pay you, but he was like u have to pay here.
I gave him below options

1 - take my adhar card \pan card\driving licence number as a proof i will send cheque or i will transfer money to your account once i reach to pune but he denied.

After almost 1hr 45 min he agreed to imps transfer which i asked at time of machine crashed, 2 hours later i left the petrol pump by transfering money by imps.

Owner and manger was too rude at that time they said u can complaint wherever you want and shamelessly they given in written that they dont have any other digital method for payment.
Also owner wants me to call him sir as he is the owner of pump because i was calling him by his name.

My question for indian oil and goverment as well "if the goverment petrol pump dont have the facilities of digital payment then what is the use of digitization???"

Attchhing bill and station managers word for refernce.

Honestly i expect some action against the owner and manager for not co-oprating with customer.

Regards,
Amar ghag
[protected]

I m demanded 9th Oct not deliver till now.

A refill for consumer no.- cx26176733 was booked on 21.09.25017 vide registered reference no.- 313458. Subsequently after 15 days i. E. On 06/10/2017 a message was received where cash memo no.- [protected] was received in registered mobile no.- [protected]. The delivery boy had rang on 06/10/2017 at 4.00 pm and said i had been coming for last 2 days and no one is there at home to collect the gas and hence your booking will be cancelled and you have to re-book a new refill. I said the delivery boy that this is the first time you had called for delivering the cylinder and its your duty to call before coming for delivery. He argued and hanged up the phone. After several times contacting with the gas agency gopalpur indane, @ gopalpur, narayanpur, kolkata - 700136 i didnot receive the refill cylinder till date i. E. 23/10/2017.

Sir/madam,
This is to inform you that myself sri tapan kumar mallik (Indane gas consumer no-[protected]), s/o - sri murali dhar mallik at - rainlo, po-narada, via-tyendakura, p. S-patkura, block-garadapur, dist-kendrapara, st-odisha-754134. I am under matric & belongs to scheduled caste. I am a daily labour. I am not interested to take gas connection but garadapur indane gramin vitarak proprietor forced to take new gas connection. She came my house several times and forced to take new gas connection. Finally she forced and gave a single gas connection (Single cylinder) and collect rs.6500.00 (Six thousand five hundred only) in against of my willingness and told me not declare others. She did not hand over any bond, gas pass book and any receipt. I had no idea about that. Just after 2 month when i contact for refill several times she harrsed me a lot and supply a refill cylinder after 01 month and collect rupess 850.00 (Eight hundred fifty only) from me and did not hand over any receipt. I ask for receipt she replied you are illetrate (Under matric). What you will do for taking receipt. Similarly when i contact refill again she harassed me and supply refill cylinder after 1 month by collecting rs 850.00 from me without giving any receipt. After 1 year when i came to know from others that she cheated and taken excess amount for supply single new gas connection (Rs.6500.00) as well as refill booking (Rs.850.00) for every refill and contact her. She did not respond to me, threatening and misbehave me with abuse words that you are illiterate and low caste (S. C). I will hand over you to police. And always keep silent. For this situation i became hopeless and feared. I feel a valuable money of a daily labour has been wasted. Just after 10 days i go to her office with my father. First she did not respond and abused us a lot and ask who are you i did not know you, silent otherwise i will kill you here by my pet wicked fellow. I became feared and started shakeing. I hopeless and feel dark surrounded to me. I wait there upto evening and she ask to me will you want to surrender single gas connection. I replied yes then she told me if you give rs 1500.00 then i will do the same. I am not interested to give rs 1500.00 extra for surrender but she forced me and threatened and finally taken rs.1500.00 from me. Also forcefully taken a blank sign in a white paper. After a week one of my relative gave a toll free no and i contacted head office for refund my security money but they told me give us 1 month we will solve your problem. After that i contacted several times to the toll free no but no action has been taken till date and finally they gave a bhubaneswar office no. I contacted bhubaneswar office but bhubaneswar office did not respond to me and if you give us to and fro fare (Rs.1200.) we will go for enquiry. I denied due to money. Finally bbsr office told me come to office with rs.1500.00 (For office expenditure) so that we will solve your problem. As i am illiterate and under matric i couldnot understand & it is not possible to go bhubaneswar which is 90 km from my house.
Therefore it is my humble request pl kindly look into my case and refund my all money and take necessary steps against the dealer so that i will be gratefull to you otherwise i will suicide infront of bhubaneswar indane office.

Yours faithfully,

Tapan kumar mallik
Mob no-[protected]

Sir,

I am under the distributor south madras gas agency the holder of consumer no.[protected] [protected] address :no 6, nanjundarao colony, mylapore chennai code (117621).
I went to the distributor on[protected] and intimated the fact of correction in the consumer's name. My name is binu daniel varghese, but they have entered in the computer as bindhu daniel varghese. When i pointed out, they intimated me that if transfer voucher is issued with this incorrect spelling in my name, i will be in trouble. Accordingly i requested them repeatedly to carry out correction but they intimated me that correction or modification will not be done by agency. I would request you kindly to direct the distributor or the representative, as the case may be, to carry out in the spelling of my name immediately

Yours faithfully,
Binu daniel varghese

Dera sir. I m not receiving cylinder in time last four delivery. They just answers only we are not receiving truck in time. My consumer no is 04088 patel chimanbhai ramanbhai. So do needful in this matter. My distributor is rima indane boriavi ph no.[protected]. Di - anand. When we call them they speak only one word we are not receiving delivery from ahead when truck will come we deliver you soon but they fail to do so.