Indian Oil Corporation [IOC] Complaints & Reviews

Address: Chennai, Tamil Nadu, 600058

Dear sir,
My customer no 27107. I have booked cylinder on 27/10/2017 and i have received the sms from iocl on 30/10/2017 stating that cylinder cost is 658.50. But i am received the cylinder today from kts enterprises mentioning the amount is rs 752.00. Every month they are increasing rs 100.00 on own from whatever the amount received from iocl.

Pls take necessary action immediately to the kts enterprises and also i need the explanation of amount difference from iocl and kts enterprises.

Thanks & regards
Venkatesan
[protected]

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Address: 208015

Hi myself mahesh chandra sachan... On 23 october i booked the indane gas and on 30 october i got the sms that your voucher has been generated and cylinder would b delivered shortly but on 1 november i got a sms that your voucher has been cancelled and they give me the reason that empty cylinder is not available but nobody came in my house for delivery of cylinder and now they are saying that he will generate the voucher with new rates so i logged a complaint to national consumer helpline against u and my complaint no is 492332. I[censored] didnt take any action in 7 days then i will take legal action in consumer court against indian oil corporation.

Mahesh chandra sachan
Mobile no - [protected]
Consumer id-7281
Distributer name - bajrangi indane gas service.
Kanpur nagar
Uttar pradesh

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Address: Chennai, Tamil Nadu, 600040

Sir/madam
my cylinder was booked for a refill on 23/10/17. i received a message regarding cash memo [protected] generated of amount rs 656.5 on 27/10/17.
my cylinder was delivered today (1/11/17) with a bill amount of 750. my booking number was 288068.
my distributor is maruti indane disrtibutor.
i want to know why there is a difference in the amount sent in message and invoice. i spoke to the office staff and...

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Address: 517501

Website: NIL

Sir,
I dr. P. Hari hara sastry, 6-1-146, varadarajanagar, tirupati, 517 501 with indane gas consumer no;cx30134368, of venkateswara gas service, tirupati. From the above dealer a cylinder bearing batch no:1-247, s. R. No:98677 was delivered to us in the monrh of september. To day (On[protected] when we connected it to regulator and switched on, there was gas leakage.. Hence, we informed the same to venkateswara gas service people who advised us to contact toll free help line[protected]. I tried to contact but no body answered. So may i request you to instruct your agent venkateswara gas service to take back the defective cylinder and issue a new one which functions well.

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Paritosh Behera

from Ranaghat, West Bengal

Nov 2, 2017

I have waited since 5.30 am to fill petrol in bike, its still 6.19 am but there is no sign of opening of the pump, the staffs are not well behaved, as as per their mentioned time 6 am to 10 pm they are not opening the pump, as a capital of odisha on the main road they are not opening the pump on time, kindly request to open the pump on time

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Paritosh Behera

from Ranaghat, West Bengal

Nov 2, 2017

I have waited since 5.30 am to fill petrol in bike, its still 6.19 am but there is no sign of opening of the pump, the staffs are not well behaved, as as per their mentioned time 6 am to 10 pm they are not opening the pump, as a capital of odisha on the main road they are not opening the pump on time, kindly request to open the pump on time

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Address: 560103

Website: www.iocl.com/AboutUs/contacts.aspx

Indian oil petrol bunk near kadubeesnahalli bridge (Bangalore) is a fraudulent pertol bunk. I had many issues with them for being rude and filling extra petrol than the one asked to fill for.in one instance the man who was giving change back is fooling people while giving the money back as he would count the notes in front of you correctly but when you check after sometime of leaving the petrol bunk you will realize that the guy tricked you in counting the money in front of you and did not hand over the money he was just counting it. Io pertol bunk is at its worst in kadubeesnahalli. They should shut it down or hand over to any other management. There is no complaint forum in ioc website which is always down and pathetic!

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Oct 31, 2017

Updated by Shifas Salam Attached is the snippet when clicked on Complaints/Queries on Fuel Stations from their website https://www.iocl.com/AboutUs/contacts.aspx . It never works! there is no customer care or complaint centers!

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Address: 341508

Website: IOCL

Sir
Complain of a i. O. C. L petrol pump named as
Jain filling station, located in jiliya village, district nagaur, rajasthan

Last day i filled petrol in my byke for rs 500. But i got approx 400 rupees petrol only. And the quality of petrol was very poor there was mixing of kerocine oil in petrol.

So i want that vegilence checking shuld be do against that petrol pump.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by tl333221 How to directly complain to vegilence department for this type of fraud

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Address: Ahmedabad, Gujarat

Website: www.indane.co.in

My consumer no. Is 00398 and i have booked a gas refile online on 30.10.17 vide your ref no 901676 bymistake. Please cancelled my booking an earliest. You are also requested pl give online link in website or in app for online cancellation for future booking. I have want to pay online payment with booking but during booking of refile through your app there is no option of online payment. Now i want to cancel my order but there is no any option for cancellations on your website or in app. Pl cancel my order and update your website & app for consumer's facilities and easy online booking payments. Thanks

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Tarak Nath Jha

from Mumbai, Maharashtra

Oct 31, 2017

My consumer No is CX16435015 my booking no is 207852 for shree Hanuman Indane Gas Seva Jajuar. He does not provide cylinder in time and when provide without cash memo. Also taking delivery charge matter has been brought to the nitice but being rural agency owner makes fool to the public and cylinders deliver without receipt. Action pl be taken.

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Address: 560064

Today, I filled Rs 700 worth of Diesel @ Sai Sudhi, I O C L, international Airport Road, Yelahanka, Bengaluru 560064.
Receipt No. 333395 dated 30 Oct 2017.
The attendant instead of locking the gun for auto discharge to the set value, manually filled.
I have the perception that the attendants manipulate the volume when they manually fill instead of auto locking.
The supervisor / attendant informed that the gun locking is defective & it has been complained but not repaired.
If their statement is true please get it repaired quickly & if not, take them to task for trying to cheat .
Capt M V Subbarayappa.
[protected] / [protected]

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Surajitlakshmi Karmakar

from Ingraj Bazar, West Bengal

Nov 1, 2017

আমাদের কেন কেবল মাত্র extra premium petrol কিনতে বাদ্ধ করা হচ্ছে।

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Mataal Debu

from Kolkata, West Bengal

Nov 1, 2017

My con no is CX28345800. Last refill booking no 391783. Cash memo generated no [protected] dated 04/10/2017 against this booking. Till today I have not received refill cylinder.
INDANE LPG distributor is LIPI GAS SERVICE, Sambalpur. Phone no[protected].

Please ensure earliest delivery of LPG cylinder.
DEBAPRIYA DAM

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Address: Hooghly, West Bengal, 712136

Website: www.indianoil.co.in

Respected sir,
Booking for consumer no. 11872 is registered with reference no. 728245. Booking date - 15.10.2017. Accordingly a message has been received on the same day. But till date gas cylinder has not been received though we are always available in our house.

Pl look into the matter and take necessary action immediately.
Yours faithfully,
T. K. Mitra

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 23, 2017

AMBED KUMAR's response Dear Sir fill the petrol GILBAECO VEEDER ROOT NOT PROPER FILLING PETROL
THIS MY BIKE

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Purna Chandra Hazarika

from Duliagaon, Assam

Oct 30, 2017

Please attend immediately for resolve . I will bear the cost .
Purna Chandra Hazarika
Flat no.b-3, 503, housefed complex
Rupnagar, guwahati -781032
Near mahalakshmi gas agency
Consumer no.012089
M no.[protected]

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AMBED KUMAR

from Delhi, Delhi

Oct 30, 2017

Dear Sir fill the petrol GILBAECO VEEDER ROOT NOT PROPER FILLING PETROL
THIS MY BIKE

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Love Light Rai

from Kolkata, West Bengal

Nov 1, 2017

Cash memo [protected] of amount Rs.668.5 generated for booking no. 428022, shall be delivered shortly.Insist for pre-delivery check while receiving refills

Delivery of gas is still awaited

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Sir
Mera name rinku devi /o raushan mahto at - murajpur po + ps - nauhatta distt saharsa bihar pin - 852123 mob no — [protected] hai
Mere name se scec bpl card no -[protected] hai
Indain lpg distributor bandevi indain ges gramin vitrak sihol distt - saharsa bihar dwara galat dhang se ujjwala connection ke liye registration kyc kar liya gaya fir connection issuid karne ke liye abedh rup se 1000 rs ka mang kiya ja raha hai
Jabki men poor hai
Plz mujhe connection issuid karane ki kripa kiya jay

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m.l prajapati

from Indore, Madhya Pradesh

Oct 31, 2017

Please cancle my indane gas cylender b ooking.
addresse- abhiyash indane durg (c.g) nehru nagar bhilai.
my consumer number is -02835
indane gas cylender booking reference number is - 907381
above addresse is retail indane gas cylender shop.
cashmemo is [protected]
so please cancle my booking as soon as possible

thanking

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I am from ahmedabad travelling to raisen district. I got diesel filled on the way at jsg filling station navagaon dhar. Bill no 118812 dtd 20.10 at 9.53 amfp 2 nozzle 3. Approx 34 litres. My vehicle vento ran for a while and near indore getting heated up. I have to keep vehicle in volkwagon indore. Where they reported the breakdown is due to faulty diesel. Gave me 1 litre sample. I have paid 15000 for repair and 2000 rs diesel. Plus incovinience and other expenses of rs. 10000. I should get reimbersement of 27, 000 from jsg. They are refusing to entertain on mobile no [protected]. Please look into this and arrange reimbersemnt of expenses immedaiately.
Regards,
Yogesh shrivastav email oleum. Yogesh @gmail.com. Mobile [protected]

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Lskshmi Vijay Kumar

from Bengaluru, Karnataka

Oct 30, 2017

We have booked on 15th October 2017 and it was cancelled without our knowledge and it was pre booked on 25th

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Address: Chittoor, Andhra Pradesh, 517127

Dear sir,
Good morning.
I am having gas connection no. Ls006088 at m/s. Leelasree, chittoor. I have booked for cylinder on 17.10.2017 with reference no.543005. So far the cylinder has not been given. Since one year the same has been happening. Hence please look into the issue and arrange to send the cylinder immediately.
With regards,
K. Giribabu,
35-354, sundaramurthy street,
75 doddipalli,
Chittoor-517127
Mobile:[protected].

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dr_hld

from Delhi, Delhi

Oct 30, 2017

Sir,
I used to visit Indian oil petrol pump at Noida Sector 63 as it is the nearest filling station from my residance.
Many a times the said facilities such as free drinking water/ free air are lacking at this filling station and on asking for that pump employees misbehave the consumer's.
They are just interested in selling fuel only.

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Address: Anand, Gujarat, 388001

Dear sir i am a consumer of rima indane agency boriavi my consumer no is 04088. My ph no.[protected]. I had booked my bottle on 23.09.17. Still i m not receiving my bottle. When i call agency they just answer we send ur bottle today last 15 days. This problem is not for this delivery each delivery they answer only one thing we have not receiving truck in time from iocl. So this problem arise but every time this thing is not possible. So do needful for receiving cylinder in time to every customer.

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Manoj Dasgupta

from Kolkata, West Bengal

Oct 30, 2017

My C.No. 04046 Name Manoj Dasgupta . But 2(Two) Gas cylinders
subsidy not received still now.

Please take early action.

Thanks

Manoj Dasgupta
C.No. 4046
(M) [protected]

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Address: Jaipur, Rajasthan, 302020

Hi sir,

25/10/2107 i went to fuel station to fill the diesel in my car swift dzire which has the capacity of 42lts as per company recorded, i asked to do the full tank, before that my car diesel tank contains of 5lit. When he done filling with diesel, to my shock the meter is showing it has filled around 45.790 lit which has the capacity of 42lit and that too it my car already contains 5lit, when i summed all the amount of diesel filled it is coming around 50.790lit. How can carwhich has maximum capacity of 42lit can hold 50.790lit of diesel. I felt i have been cheated and asked the owner he simply said you can complain where ever you want, he say any one can’t have power to take action against me. I request ioc officials to check for the fraud in this bunk. The address of petrol pump is shaheed bhagwan singh filling station, sec 6, heerapath mansarovar, jaipur, rajasthan

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Myself prem prakash rai, a costumer of indane gas. I had booked for a refill cylender on 11.10.2017 vide my consumer id no. Ioc[protected]cx7605370.
But gas cylinder not delivered till now.
I am facing a lot of problems. It is very very much painful.
1) booking for con no cx7605370 is registered with ref no.428022. Refill expected delivery:2-4 days. Now pay for indane refills by ur debit/credit cards, e-wallets,. 20.10.17

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Address: Bardhaman, West Bengal

I hv bought 4ltr petrol form m/s. Nilmala service station, m. G. Avenue, dgp-5 on[protected] at 13:56:31. Original price for 4ltr petrol is rs.285.68. I paid from my debit card. They charged from me rs.286.00. When i asked why they r doing so, as they can charge the valid price, the salesman argued that they had been told to do so. They also had not behaved properly.
It may look to be a minor thing. But they are doing the same for all.
For your ready reference i am attaching the bill and the paying slip.

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Address: Bulandshahr, Uttar Pradesh, 203001

My name is amit kumar, i made my gas booked on dated[protected] and booking no-649785, but till now my gas has not given to me. I am call daily to gas agency at (Tirupati gas service user in bulandshahr, u. P..) bulandshahr. He is tell me your gas bill generated and hand over deliver boy (Yogesh kumar and mobile no. -[protected]) but i am call mr. Yogesh kumar
Not receive. Its not first time deliver boy always do this last 5 months..
I have requested you please deliver my gas today.
Connection no. - t-018721 (Customer name - rajesh)
Mobile no. - [protected]

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Address: Kolkata, West Bengal, 700061

Sir,
I am abhijit dey from kolkta and i am using indian oil xtrarewads card for last 2 years. But i didn't get my card pin till now to use my accumulated card point to buy petrol. Please send my card pin to my phone no. Or email-id.

My card no.-[protected]

Mobile no.-[protected]

Email-id.-abhijit. [protected]@gmail.com

I am very greatful if you send my card pin as soon as possible.

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Distributor name : gopal gas service
Reference no. : d[protected]
Apply date : [protected]
Xid status: pi00288096110417062152292
Stvdbcsl69a process success,
Waitlistno:[protected]

The above distributor did not care and harassing day by day for dbtl kindly look into the matter and take necessary action against the distributor and resolved the issuance of dbtl.

The distributor deny and refused to receipt the charges from me against dbtl.

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Satyendra Kumar Jha

from Kolkata, West Bengal

Oct 27, 2017

Booking no 585927 booking date 25/9/2017 expected delivery timing 11-13 days but not delivered yet.consumer no-T227490.consumer name- Satyendra jha, Agent name-Sandhan gas services, colony bazar, guwahati, assam.last cylinder i have got on 22/8/2017.please deliver the cylinder soon as i require it urgently.

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Address: Panchsheel Nagar, Uttar Pradesh, 245205

Vibhor service station
Ghaziabad
Uttar pradesh

Staffs involved:
1. Nitin chauhan
2. Rahul chauhan
3. Mintu

Dated: 22 october 2017

Time: 12:06:31 daytime

Refer to invoice no.: 000583

Nitin chauhan: ignored the queue and served car customers first. He ignored soft reminders to serve me three times.

Rahul chauhan: upon going to the cabin to make a complaint, no one was found and rahul chauhan (On dress) humiliated by saying "tumhare lie thode na koi baitha rahega yaha..."

Mintu: he was not found to make a complaint, and upon dialing him many times at the provided mobile number [protected] by other staff he did not receive and calls nor did he called back till date.

This is the worst experience ever in such a big iocl petrol pump and staffs are not caring because of lack of supervision or lack of customer service education.

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Indian Oil Corporation [IOC] Complaints & Reviews

File a complaint to Indian Oil Corporation [IOC]

Indian Oil Corporation [IOC] reviews & complaints page 184

cylinder rate problem

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cylinder not delivered and and forcefully cancellation of voucher

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cash memo msg amt 656.5 and collected by distributor rs 750

leakage of gas from new cylinder.

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fraud and overcharging

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complaint for selling less quantity and bad quality oil

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cancellation of gas refill online booking

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diesel pump discharge manual filling instead of auto locking

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request to supply lpg cylinder

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ujjwala connection

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poor quality diesel

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delay in delivery of cylinder

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not receiving cylinder in time since last four delivery

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fule tank capacity se jayada diesel dalne ke samband me.

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non delivery of gas cylinder. booked on 11.10.17.

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illegal activity in durgapur petrol pump

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gas not delivered last 5 months

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generate xtra rewards card pin

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non issuance of dbtl by the distributor

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poorest customer service and maltreatment

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