Indian Oil Corporation [IOC] Complaints & Reviews

I am extremely fed up with the distribution
Of refill cylinders by distributor doing delay and tactics, and theirs delivery boy nusence with family members and misguide, these are all systems practiced and encouraged and it's never addressed by your customer care executives including area managers, my only hope that any of one may do things properly, and solve my problem with distributor because Indane is famous company and used by large customers base same way I believe that company can solve this.
Distributor
Bhoomika gas agency
Hootagalli, Mysore.
Consumer No.cx8057558
Name - Padmanabhan

I do not have any gas connection with Indane. But Indane is fraudulently using my phone number for booking cylinders. Atleast 2 bookings are done every week.

The latest booking details are :
Con No. 10850
Cash memo : [protected]
Booking no: 850708 / 10th September 2017

Indane website is not accepting any complaints.

Please remove my phone number from your database and take action against the fraudulent dealer.

Since when i have taken mu connection the gas in the cylinder is always not accurate i have filed complaint in agency too but they dont listen as well i havrnt recieved any subsidi till now. I have complaint to the owner many times but still they dont take action.

Agency name
Joy indane
Silver plaza
Jamalpur

Aligarh 202001
Uttar pradesh

Hi sir/madam,

My consumer no is -18200 i have booked a cylinder on[protected] at 8:50 a. M. (Registered with ref no :776987). After that i have receiving an sms that “cash memo [protected] generated for booking no 776987, shall be delivered shortly” on[protected] at 2:58 p. M. But on[protected] at 7:55 p. M i have receiving an sms that “your cylinder delivered with cash memo no [protected]” but actually i still not receiving any cylinder for the same.

Request you kindly help us on this it is already 5 day past for book a cylinder.

Consumer no.2167. Gas booked on 12th august. Booking no. 817635. On 1st of september got message that cash memo no. [protected] generated and cylinder will be delivered shortly. On 5th september received message stating that cash memo generated stands cancelled. On 11th september got another message stating that cylinder delivered with cash memo [protected]. Cylinder not yet received. No satisfactory reply from the gas agency, m/s. Vishruthi, or from the help line.

I am george thomas, consumer no.11472.
Against my booking under ref. 430970 for lpg refill dated 10-9-17 i received intimation today that cash memo no.[protected] for rs.646 was generated and that delivery would be effected shortly. Subsequently, another message was received stating that the booking stands cancelled, for the reason : door closed.
Since the reason stated was fake, i immediately went to the distributor, sri manikanta gas service, kapra in person when i was informed by one mr. Umesh that by mistake a wrong message was transmitted to me and that it was a 'server problem'. But i have reasons to believe that it was a deliberate act of diverting the stock.
Secondly, though the consumers are asked to pay for refills by credit/debit/e-wallets, the delivery boys of this gas agency refuse our payments other than cash for obvious reasons.
Kindly take up the issue and confirm action at the earliest.

Indane has delivered an expired re-filled cylinder. Its expiry is showing b-15. It means it had been expired in june - 2015. Expired cylinders are not safe for use and can cause lethal accidents. It may cause any fatal accident and very unhealthy & unsafe for family members. Any time a major accident may occur. This type of ignorance from safety aspect at indane re-filling station may cause lethal accidents.

Please be informed that dewankunglal kanhiyalal petrol pump which is located near shahid chowk ranchi doesn'te free air to public. It has been 6 months to repair the machine and so far not repaired till today date. They have set a vendor for the same which charged 15-20 rupees for fill the air to bike and petrol. I request you to please take a corrective initiate and provide free air. I have attached pic for reference.

Dear sir/madam
I'm a customer of shri usha gas agency-usilampatti (Tk), madurai (Dt), tn.
I received a cylinder on[protected] and the bill amount is 692.5/-, but the actual amount for this month is 638.5/-
I have some questions for you...
1) whats the actual amount?
2) why they are collect excess amount from the customer?
3) otherwise i know, the agecies are delivered without charges to door step to the customer, then why they are collect excess amount?
I attached the bill copy for your refernce...
Curomer name-k. Veeranan
Customer number-04643
Agency code-133016

Distributor namely super gas agency dhar road udhampur has not given the home delivery facilities to customers prior to this booking no.237775 i had collect gas cylinder from his showroom after passing more than one months. Now the same thing is repeated again by the said customer my
Aforementioned gas booking number generated on 4-9-2017 and cash memo is generated on[protected] vide no.[protected] but till date date, he has not delivered gas cylinder in my home.

Suresh kumari
W. No.15 h. No.96
Dhar road udhampur
Distt. Udhampur (J&k)
[protected]

Consumer number 38793
Booking number 387935
Booking no. [protected]

I booked lpg cylinder on 29 aug 2017 for which i got cash memo and booking confirmation but till 12 sep i did not got delivery of cylinder.
On 12 sep the indane gas agency people cancelled my booking giving reason that price has increased from 1 sep 2017 so are not going to deliver cylinder.
I don't have any issue with the increased rates but they must have deliver the cylinder atleast. They could have deliver on increased rates with new cash memo.
I went to agency for supply but they told to give 735 rs. But with cash memo of 514 rs.
I am getting troubled from 15 days due to not having cylinder. I am just not getting if the rates were increased why they have taken booking that time and if they have taken booking they should deliver it on time but they cancelled my booking without any valid reason.

Please look into the matter and supply cylinder ob my last cash memo.

Nicolian enterprise indane gas agency is the worst ever agency i have ever dealt with, i booked my cylinder on 1st sep but so far cylinder hasn't been delivered. This is very frustrating. Gas cylinder in my house is empty n we are using induction cooker to make our tea coffee n eating food from restaurant this is v v frustrating, i have visited that agency & they said cylinder will come v soon n gave me a contact number to call in case of no deliver i walked back home n its now 5 days that no one is picking my phone. I will call policy on saturday on my next visit to that agency.
My gas connection # [protected] & my contact # is [protected], [protected]

To
Energercy dept
Ioc

Ref :- customer no t5686
Lpg id[protected]
Name of distributer:- m/s sheha has service,

. Gas is leaking from the cylinder supplied to me, once we put in the regulator over it. All safety system at my side of regulator & etc was tested by the dealer against rs.150.00. Today at about 8.15 am gas was getting leakage and i tried to all emergency no, of indane 1906, [protected], [protected], [protected], [protected] and other many emergency no give for emergency.. We have been trying to reach the supplier but no one would pick up the phone on 12.09.2017 at 8.30 a. M
All no were fake no / useless/ switch off maximum/ not responding /no existence. How the no were give on emergency gas leakage service by the ioc.

I am an indian oil gas consumer my consumer no. Is [protected]. My gas agency is ambamata gas service, sisarma road, udaipur. My name is nirmala lohar. I booked my refill on 31.08.2017 but i am very much pained to submit that apart from a number of reminders on phone my refill is not delivered yet. The height is that he is not picking the compliant phone no. [protected]. Gas agency is also not responding properly. I belong to a very poor family please do needful as soon as possible.

Nirmala lohar udaipur

Dipak jog petroleum chaudhari petroleum buldana maharastra yesterday 11 september 2017 i went both petro pump i was asked for swipe machine to payment they told me the machine close you pay for money by cash. I feel that filling station must provide cashless methods of payment round the clock as a moral responsibility towards cashless india. I strongly request to take appropriate action

I have been using indian oil petrol stations near yeshwanthpur and outer ring road bengaluru. I believe that machines in these stations are compromised, and customers are being cheated. Workers in these stations behave suspiciously, they don't fill the fuel at asked price, instead first fill for 100 rupees fuel and then pretend as if they have not listened to the exact amount. I hereby request the concerned department/person to look in to the matter at the earliest.

My consumer no. Is 24687. I booked one refill on 26th august under booking no.203934. The period for delivery was indicated 1 to 3 days. After 5 days of booking i went personally to dharamshala gas service located in kotwali bazar. I was told that the refill would be sent in a day. But no refill was sent to me. On 5th september i received a massage on my mobile no. That my booking no. 203934 has been delivered to me and cash memo no. [protected] has been generated for rs. 651-3. But till today that is up to 11 th september the refill has not been delivered to me. There seems to be fraud done by the service center and delivery has been given to some other person in my name. I am still waiting for the delivery. Thus a strict action is requested against the service center for the fraud committed by it. And immediate delivery is requested pl.

Dear sir/madam,
I am an indane domestic lpg customer and my consumer no. Is 49862. Though i have submitted my adhar card and the other details to your agency at malleshwaram, 16th cross, i am not receiving the subsidy from more than a year. I went to cross check with your agency and they say that my adhar number is linked and all my papers are correct but cannot say why i am not receiving the subsidy which i was receiving before submitting my adhar card. So please look into the matter and make the subsidy crediting smooth.

Thanking you,
Yours faithfully
K n krishna murthy rao
Indane consumer no.49862.
B-2, navaratna apartments
17th cross, malleshwaram
Bangalore-560055.
Karnataka.
Ph: [protected]/ [protected]
E-mail: [protected]@yahoo.co.in
(Or - [protected]@gmail.com)

Sir,
I, babita sahu have applied to get a gas facility under scheme ujjwala yojana by giving my aadhar card, bank passbook, cell no and voter id in office of indian gas, dist. Bargarh, odisha, pin – 768038.
They received my all needed documents and said me to visit again after 15 days. When i went after 15 days and said to search my position to get gas facility they replied that another person (X) has taken your facility we cannot help you anymore and said to visit hp and bharat gas. I went one by one in both hp & bharat gas they also said to search my position, they replied me “your facility has given to another one (X)”.
The important thing is that it is still running with my name and aadhar no. For that i cannot applied for new or another one. I returned with harassment.
I could not understand how they dare to give my facility to others (Fraud), though it is a facility for poor people given by our respected prime minister.
It is not only case in bargarh dist of me many people suffers but they cant dare to take any step.
Sir kindly help me to get my facility or to close my aadhar no and name which is still running and other takes my facilities.
Thanking you

Regards.
Babita sahu
Aadhar no.[protected]
Cell no.[protected]

Dear consumer team,
I had purchased petrol from sheetl filling station, pp-1, india oil, sector 44, noida. All the time i found that quantity being filled in actual in bike and shown at display are different and this is being done to all customers. Written a complaint to indian oil but there is no revert on that mail. Please do needful to such type of cheater and take necessary action on them.