Indian Oil Corporation [IOC] Complaints & Reviews

Kindly note we are being denied of cooking gas so having lot of problem to get gas in time. Although my home is in very convenient place to deliver.

Reason: delivery vans of cylinders are giving prefrance to shops where shopkeepers give them commision so, poor consumers are suffering badly every time.

Gas cylinders delivers van is never circulated in village where we have proper roads.
Its really a matter of conern. Request heigher authorities to look into this matter so that consumer not suffer anymore harassment physically as well as by giving more money to mediaters.

Dear sir/ madam,
I am requesting u to please take serious action on distributer of shahapur location of dist gulbarga region they are taking more money on each gas what they are billed if we asked them they says us i[censored] want gas give money what we told u otherwise go to hell. And here is many black gases are providing out of customer and they are not house holder they comercial sir please take action on distributer. And name is vijay agency

1. Cylinder is half empty and given as new cylinder on 10 august 2017. When asked to weigh it, delivery boy does not have weighing machine. Cylinder handed over to female resident who is not in a position to check weight, seal etc. This is not the first time that cylinder is delivered without weighing.

2. M/s japnit is the distributor in ne delhi (Next to chattarsal stadium). Gas was delivered after 10 days of booking and that too with half empty cylinder.

3. M/s japnit was informed about deficiency on 11 august morning and promised to exchange cylinder. No action till now.

4. There is no accountability by the parent ioc. There is no complaint redresal system as none of the complaint links work on the ioc website. Customers are being treated as guinea pigs.

Hello,

This is actually not a complaint regarding any RO, rather it's a public demand to establish an RO near my area, as because near around 30KM in the radius there is no petrol pump available and moreover most of the public transport and private vehicles are facing issues fuel supply. I didn't get any other medium to contact BPCL directly so registering a complaint for the same here.

I am also attaching the vehicle survay done in the year 2014 and there are 3000+ LMV and 500+ HWV and MCWG are daily traveling in that area now.

there are 55+ villages in around 7 KM of radius from the actual place where i wanted to establish the RO.

Let me also introduce my profession..

I am working in IT farm level 5 MNC since 2010 as a software engineer now i promoted to project manager. my annual income is more than 15 lakhs now. and I wanted to establish RO just to help out the public to have an good name and fame.

please contact me immediately in below.. also let me permit the license for the same.

Regards,
K Santosh Reddy
Pune, India.
Cell: +91 [protected]
+91 [protected] ( Whatsapp Only)

I entered the fuel station there was a long que for 2 wheelers and i asked the attendant to fill up the fuel from a 4 wheeler station, the station was vacant whereas i needed to fuel up for 700 inr. He refused to do it then i asked him the reason as what i believe all machines are same and they shouldn't be hesitant from rendering it. Then i asked them for their complaint book for which they refused and starting assaulting me with words and refused to giving me the book and manger said the same

Dear sir
I am in a bpl category. I enrolled in shivam indane, balliya dist - begusarai state - bihar for a bpl lpg connection. Agency deliverd to me all equpiment on loan but at the time of delivery agency collected rupees 700.00 in cash to all customers but not give
Any money receipt to any customer.

So sir please set enquary and rembers my excess amount or money receipt

All are matter in panchayat - olapur gangaur, jalkaura, labhgawn, tetrabad, bela, etc in khagaria dist in my knowledge

Sir i am belong to panchayat - jalkaura dist - khagaria

Lost gas connection book and not able to find the same. She is very old and do'nt know how to read and write.so you are requested to issue us a new gas connection book. The gas connection book was earlier the name malti devi villge hazipur faizabad 224001 whom so ever it may concerndear sir after demise of my grand mother has and second thing can you provide us the consumer no. Because my do'nt know.thanks & regards malti devig/s=abhishekam tripathi

My mail id [protected]@gmail.com
Contact no [protected]

Sir, i have problem related to gas connection
Tin number: 21095500101350000021800024002
Name: sunita devi

In this tin number gas connection allotted to others so please take right action to gas agency.
Name of gas agency: amthari indane gramin vitrak
Add: amthari, santha, sant kabir nager utter pradesh, pin code: 272152
Mobile number: [protected]

I am mr. Saju poulose and i am a regular customer of the ioc petrol pump (Ofs pump - perambra trichur) because it is the nearest pump for me. This is the second time i am forced to complaint against them. The incident was on 02/08/2017 when i came to fill three litres of petrol in my vehicle. But they refused the same explaining that they never fill petrol in litre basis but for round up amounts. My vehicle was filled with 3 litres petrol though i strictly insisted but they didnt give back the balance. Also they refused to show the actual measurement. When i asked for the complaint book the manager and other staffs laughed at me. I never expect such a behavior from pumps below such reputed concerns like you. My mail id is [protected]@gmail.com. My mobile no is [protected]

I have applied for new indance gas connection for hyderabad location and i didn't opt for gas pipe and stove as i have my own. Can anyone please help me out for other mandatory changes.

Agency told
Mechanic charges - 150/-
Inspection charges - 300
Passbook - 50/-

Is the above mentioned charges correct and mandatory for new connection.

Thanks.

This is the third case that happened with me, and prior to this similar thing happened with my sister as well at ioc ltd petrol pump, near bopodi, pune. Everytime when you ask for pertol, they try to distract you and fill pertol with turning the meter reading to zero, and when you ask them they misbehave and argue. Today (08/08/2017) i asked for petrol of rs. 300, and got petrol amounted to rs. 250 cause the person before me filled petrol for rs. 50, and the guy did not change the meter reading to zero. I have seen these type of cases earlier cause my father is a retired vigilance officer for ioc ltd, and he used to take severe actions against these sort of manipulations when creating reports. He asked me to submit this complaint. So please take necessary action against them.

I have asked for rs.520 petrol at kailash auto services indian oil petrol pump (Kapurbawdi-thane west) address: s v rd, kapurbawdi, thane west, thane, maharashtra 400607
Phone:[protected], which shoud fill by 7.5 liters but they have done some big loot in the machine which leads to fill only may be only 3 litres of petrol which only lasted for one & half day. So requesting the authorized authority to have a surprise checkup at the petrol pump & close the pump.

On 5th of august 2017, i received a cylinder from my distributor.in the evening, i got a message from airtel that "your lpg subsidy has been credited to your airtel payment bank account". This was the first time i have received from airtel.
Is this a new process or what will be the caused for this?
In the past, it was regularly credited to my bank account directly.

From tamil nadu transport corporation (Undertaking tamilnadu govt) tirupur i branch. Here ug diesel tank unloading valve damaged 05.08.2017. We complaint about that at coimbatore terminal on that day itself. But there is no positive response to ours. Please try to solve this issues as soon as possible. Due to rainy climate it will be damaged more. I hope you solve this problem as soon as.
Thank you

Hi, i refilled my cylinder on dated 31.05.17 today when my wife it was replacing with empty cylinder the regulated was not inserted due to defect on cylinder knob. I m out of station and she is helpless so please its my humble request please replace it with another cylinder through home service as soon as possible. Expect your prompt action.
Consumer no: 24005
Regards!

I had booked a gas cylinder of indane gas on 25/07/2017; but still it has not been delivered.
Consumer name - prem soni
Consumer number - [protected]
Agency - gas o indane
District - indore
I had also registered a complain on iocl toll free number (Complaint number 3194148) on 04/08/2017 but got no response. It is truly a case of lack of service. Please help.

Ei have gas refilled on 27 may 2017 and 5 july 2017 but till date subsidy not credited in my canara bank account no.[protected]. On contacting my dealer m/s khairthal indane, khairthal (Alwar) raj. They said that my subsidy is credited in my 5 month before closed pnb account. So when we contact pnb bank they said that no subsidy is credited in this account. I have attached the bank reply through public grievanc.

Hi,
We are the indane gas customer. We are facing the issue with online payment for refill gas booking. Indane gas online payment gateway was not responding, when ever book for refill gas, at the payment gateway, showing like "you are now being redirected to payment gateway... Do not click back arrow or refresh the page" and stuck upped. Please do the needful.

My lpg subsidy is not getting credited from last one year. Dealer does any answer on this. I have only one saving account which is with canara bank. Many time i asked to dealer office but they did never answer customer's queries. Moreover their way of talk is very rude.
My consumer no - [protected]
Dealer - tirupati balaji associates sec-5 rohini, delhi-85
My account is in canara bank (I don't have any other account in any other bank)

Hi,

This is to bring to your notice that of the incident that happened with me today at indian oil petrol pump opp e square, pune (August 4, 2017, 9:30 pm).

One staff tried to divert my attention, so that the one with the nozzle can start filling the petrol without zeroing the meter. The other guy asked whether i wanted to pay by card/ cash. After i replied cash, he asked me thrice about the amount and won't let me focus on the meter. Within few seconds, the person filling the petrol hurried with the petrol nozzle.

After i started my vehicle engine, i could see it very well, that petrol quantity meter wasn't up to the mark. I had asked for rs 280 petrol which would come to about 3.73 l. But my vehicle meter indicated only only 2 l. When i questioned against it, they started arguing saying it is an automated machine and it won't run unless the meter is set to zero. No one was available in the manager's cabin to approach for the issue. Only 4-5 service persons were there.

Even after good amount of argument, they didn't listen and ultimately i had to leave with less quantity of petrol than what i paid for.

If you check the google reviews for this petrol pump, it is full with similar complaints.

I hope someone from ioc can take strict action against them.
I am not going to any ioc petrol pump again ever.

A jain