Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir
I am in a bpl category. I enrolled in shivam indane, balliya dist - begusarai state - bihar for a bpl lpg connection. Agency deliverd to me all equpiment on loan but at the time of delivery agency collected rupees 700.00 in cash to all customers but not give
Any money receipt to any customer.

So sir please set enquary and rembers my excess amount or money receipt

All are matter in panchayat - olapur gangaur, jalkaura, labhgawn, tetrabad, bela, etc in khagaria dist in my knowledge

Sir i am belong to panchayat - jalkaura dist - khagaria

Lost gas connection book and not able to find the same. She is very old and do'nt know how to read and write.so you are requested to issue us a new gas connection book. The gas connection book was earlier the name malti devi villge hazipur faizabad 224001 whom so ever it may concerndear sir after demise of my grand mother has and second thing can you provide us the consumer no. Because my do'nt know.thanks & regards malti devig/s=abhishekam tripathi

My mail id [protected]@gmail.com
Contact no [protected]

Sir, i have problem related to gas connection
Tin number: 21095500101350000021800024002
Name: sunita devi

In this tin number gas connection allotted to others so please take right action to gas agency.
Name of gas agency: amthari indane gramin vitrak
Add: amthari, santha, sant kabir nager utter pradesh, pin code: 272152
Mobile number: [protected]

I am mr. Saju poulose and i am a regular customer of the ioc petrol pump (Ofs pump - perambra trichur) because it is the nearest pump for me. This is the second time i am forced to complaint against them. The incident was on 02/08/2017 when i came to fill three litres of petrol in my vehicle. But they refused the same explaining that they never fill petrol in litre basis but for round up amounts. My vehicle was filled with 3 litres petrol though i strictly insisted but they didnt give back the balance. Also they refused to show the actual measurement. When i asked for the complaint book the manager and other staffs laughed at me. I never expect such a behavior from pumps below such reputed concerns like you. My mail id is [protected]@gmail.com. My mobile no is [protected]

I have applied for new indance gas connection for hyderabad location and i didn't opt for gas pipe and stove as i have my own. Can anyone please help me out for other mandatory changes.

Agency told
Mechanic charges - 150/-
Inspection charges - 300
Passbook - 50/-

Is the above mentioned charges correct and mandatory for new connection.

Thanks.

This is the third case that happened with me, and prior to this similar thing happened with my sister as well at ioc ltd petrol pump, near bopodi, pune. Everytime when you ask for pertol, they try to distract you and fill pertol with turning the meter reading to zero, and when you ask them they misbehave and argue. Today (08/08/2017) i asked for petrol of rs. 300, and got petrol amounted to rs. 250 cause the person before me filled petrol for rs. 50, and the guy did not change the meter reading to zero. I have seen these type of cases earlier cause my father is a retired vigilance officer for ioc ltd, and he used to take severe actions against these sort of manipulations when creating reports. He asked me to submit this complaint. So please take necessary action against them.

I have asked for rs.520 petrol at kailash auto services indian oil petrol pump (Kapurbawdi-thane west) address: s v rd, kapurbawdi, thane west, thane, maharashtra 400607
Phone:[protected], which shoud fill by 7.5 liters but they have done some big loot in the machine which leads to fill only may be only 3 litres of petrol which only lasted for one & half day. So requesting the authorized authority to have a surprise checkup at the petrol pump & close the pump.

On 5th of august 2017, i received a cylinder from my distributor.in the evening, i got a message from airtel that "your lpg subsidy has been credited to your airtel payment bank account". This was the first time i have received from airtel.
Is this a new process or what will be the caused for this?
In the past, it was regularly credited to my bank account directly.

From tamil nadu transport corporation (Undertaking tamilnadu govt) tirupur i branch. Here ug diesel tank unloading valve damaged 05.08.2017. We complaint about that at coimbatore terminal on that day itself. But there is no positive response to ours. Please try to solve this issues as soon as possible. Due to rainy climate it will be damaged more. I hope you solve this problem as soon as.
Thank you

Hi, i refilled my cylinder on dated 31.05.17 today when my wife it was replacing with empty cylinder the regulated was not inserted due to defect on cylinder knob. I m out of station and she is helpless so please its my humble request please replace it with another cylinder through home service as soon as possible. Expect your prompt action.
Consumer no: 24005
Regards!

I had booked a gas cylinder of indane gas on 25/07/2017; but still it has not been delivered.
Consumer name - prem soni
Consumer number - [protected]
Agency - gas o indane
District - indore
I had also registered a complain on iocl toll free number (Complaint number 3194148) on 04/08/2017 but got no response. It is truly a case of lack of service. Please help.

Ei have gas refilled on 27 may 2017 and 5 july 2017 but till date subsidy not credited in my canara bank account no.[protected]. On contacting my dealer m/s khairthal indane, khairthal (Alwar) raj. They said that my subsidy is credited in my 5 month before closed pnb account. So when we contact pnb bank they said that no subsidy is credited in this account. I have attached the bank reply through public grievanc.

Hi,
We are the indane gas customer. We are facing the issue with online payment for refill gas booking. Indane gas online payment gateway was not responding, when ever book for refill gas, at the payment gateway, showing like "you are now being redirected to payment gateway... Do not click back arrow or refresh the page" and stuck upped. Please do the needful.

My lpg subsidy is not getting credited from last one year. Dealer does any answer on this. I have only one saving account which is with canara bank. Many time i asked to dealer office but they did never answer customer's queries. Moreover their way of talk is very rude.
My consumer no - [protected]
Dealer - tirupati balaji associates sec-5 rohini, delhi-85
My account is in canara bank (I don't have any other account in any other bank)

Hi,

This is to bring to your notice that of the incident that happened with me today at indian oil petrol pump opp e square, pune (August 4, 2017, 9:30 pm).

One staff tried to divert my attention, so that the one with the nozzle can start filling the petrol without zeroing the meter. The other guy asked whether i wanted to pay by card/ cash. After i replied cash, he asked me thrice about the amount and won't let me focus on the meter. Within few seconds, the person filling the petrol hurried with the petrol nozzle.

After i started my vehicle engine, i could see it very well, that petrol quantity meter wasn't up to the mark. I had asked for rs 280 petrol which would come to about 3.73 l. But my vehicle meter indicated only only 2 l. When i questioned against it, they started arguing saying it is an automated machine and it won't run unless the meter is set to zero. No one was available in the manager's cabin to approach for the issue. Only 4-5 service persons were there.

Even after good amount of argument, they didn't listen and ultimately i had to leave with less quantity of petrol than what i paid for.

If you check the google reviews for this petrol pump, it is full with similar complaints.

I hope someone from ioc can take strict action against them.
I am not going to any ioc petrol pump again ever.

A jain

I have booked one gas cylinder refill n july 31, 2017 and at the time of booking, i paid inr 609/- as the price of gas cylinder online. But when today the delivery boy came up for the gas delivery, he again took inr 600/- from my wife. My wife repeatedly told that, the rice was paid online and even she shown the slip to the delivery boy, he repeated insisted to pay inr 600/- for the gas cylinder. Finally he took inr. 600/- from my wife and left. Following are the details -

Consumer number: [protected]
Consumer name: totan das
Distributor code: 125515
Distributor name: agnidhwaj indane service

I want the distributor to pay me back the cylinder charges what the delivery boy has taken from my wife and also, i want the distributor to be very careful about the delivery person.

Hi,
We are the indane gas customer (Consumer no:4718). We are facing the issue with online payment for refill gas booking. Indane gas online payment gateway was not responding, when ever book for refill gas, at the payment gateway, showing like "you are now being redirected to payment gateway... Do not click back arrow or refresh the page" and stuck upped. Please do the needful.

1. I am serving in indian army, presently posted in assam sector. My family residing in new surksha vihar, rohta gwalior road agra.

2. I have comsumer no 2030916, booked lpg gas on 06 jul 2017 at natraj gas agency 38 diffence estate phase - i gwalior road agra through mobile on 06 jul 2017 vide their booking no 586421 and waiting period of 13 -15 days for refilling.

3. Msg received that your booking no 586421 prepared cash memo no [protected] for rs 576.50.

4. Till date no lpg gas delivered by gas company after so many phone call

5. Kindly take action to provide immediate lpg gas.

I booked cylinder on 04/07/2017 and it was supplied on 11/07/2017 vide sabha indane gas agencies, guindy cash receipt dt.11/07/2017 order no.[protected] for rs.574/-. My customer no. Is cx10766590 and name is k. Sathianarayanan. Till date the subsidy for the gas cylinder supplied was not credited to my bank account. Please look in to the matter and do the needful for credit of the same to my bank account.

Sir today I have gone to SEEMANTA FILLING STATION KUNAL near Jamsola, NH-6, Odisha for full filling petrol in my Honda CB Unicorn 150 cc bike.The fuel capacity of the said bike's is 13.00 litre and reserve is 1.3 litre.But the pump employee filled 15.39 litre value(Rs. 999.89)and my bike was not in reserve condition.Under the circumstances how can a 13.00 litre tank filled with 15.39 litre petrol.So sir I am giving you a photo copy of the bill.