Indian Oil Corporation [IOC] Complaints & Reviews

I have booked one gas cylinder refill n july 31, 2017 and at the time of booking, i paid inr 609/- as the price of gas cylinder online. But when today the delivery boy came up for the gas delivery, he again took inr 600/- from my wife. My wife repeatedly told that, the rice was paid online and even she shown the slip to the delivery boy, he repeated insisted to pay inr 600/- for the gas cylinder. Finally he took inr. 600/- from my wife and left. Following are the details -

Consumer number: [protected]
Consumer name: totan das
Distributor code: 125515
Distributor name: agnidhwaj indane service

I want the distributor to pay me back the cylinder charges what the delivery boy has taken from my wife and also, i want the distributor to be very careful about the delivery person.

Hi,
We are the indane gas customer (Consumer no:4718). We are facing the issue with online payment for refill gas booking. Indane gas online payment gateway was not responding, when ever book for refill gas, at the payment gateway, showing like "you are now being redirected to payment gateway... Do not click back arrow or refresh the page" and stuck upped. Please do the needful.

1. I am serving in indian army, presently posted in assam sector. My family residing in new surksha vihar, rohta gwalior road agra.

2. I have comsumer no 2030916, booked lpg gas on 06 jul 2017 at natraj gas agency 38 diffence estate phase - i gwalior road agra through mobile on 06 jul 2017 vide their booking no 586421 and waiting period of 13 -15 days for refilling.

3. Msg received that your booking no 586421 prepared cash memo no [protected] for rs 576.50.

4. Till date no lpg gas delivered by gas company after so many phone call

5. Kindly take action to provide immediate lpg gas.

I booked cylinder on 04/07/2017 and it was supplied on 11/07/2017 vide sabha indane gas agencies, guindy cash receipt dt.11/07/2017 order no.[protected] for rs.574/-. My customer no. Is cx10766590 and name is k. Sathianarayanan. Till date the subsidy for the gas cylinder supplied was not credited to my bank account. Please look in to the matter and do the needful for credit of the same to my bank account.

Sir today I have gone to SEEMANTA FILLING STATION KUNAL near Jamsola, NH-6, Odisha for full filling petrol in my Honda CB Unicorn 150 cc bike.The fuel capacity of the said bike's is 13.00 litre and reserve is 1.3 litre.But the pump employee filled 15.39 litre value(Rs. 999.89)and my bike was not in reserve condition.Under the circumstances how can a 13.00 litre tank filled with 15.39 litre petrol.So sir I am giving you a photo copy of the bill.

Sir, yesterday in my car with capacity of ard 35~38 lts. Lts, got 30 lts petrol refuel at gura gas service station, sw delhi, dwarka new delhi. At the time of refueling i had a reserve of around 8~10 lts. Every week i get a refuel of 30 lts and the tank is fuel, yesterday the tank was not full, on asking for complaint book, the supervisor requested me to get 5 lts top up, despite 5 lts top up, the tank was not full. I. E 30 +5 refuel 8-10 lts reserve, which is very much beyond the limits of my car tank capacity.
Please look into this and resolve and ensure that such kind of incidents don't happen to others.

Sir i have wrongly clicked on give up bottom so i can not get my lpg subsidy. I have very low annual income.
So, kindly deactivate my give up of subsidy thereafter
My details are given below..
Consumer name... Moirangthem mangolyai meitei
Consumer no.[protected]
Consumer id.[protected]
Distributor code. 231564
Distributor name.. Randh indane service
City/town.. Keirao bitra
Type of connection.. Domestic
Personal contact no. [protected]
My address. 215 7/5, 215 7/5
Yambem makha leikai, yairipok road

महोदय हम सब गांव वाले अर्जुन पुर तहसील-थाना -लमभुआ सुलतानपुर उत्तर परदे श का निवासी हूं! मेरे गांव मे उज्ज्वला गैस कनेकशन मे खूब कालाबाजारी जिसमे जनता से 500, 1000, 2500, 3500, रूप ये तक वसूला गया जबकी सरकार के यहां से मुक्त वितरण था गुडू उर्फ परदीप पासी ने पैसा लिया है जो इनडियन गैस सेवालया कोइरीपुर से कनेक्शन कराया है अत़ उच्च असतरीय जांच करा कर परदीप सुत राजाराम पासी के खिलाफ यफ आई आर दर्ज कराने हेतु किरपा करें

मान्यवर,
तनु श्री गैस सर्विस में मेरा कंज्यूमर नंबर 16297 है । पीछे की 1 जुलाई माह की 2 सब्सिडी मुझे प्राप्त नही हुई है । तनु श्री गैस सर्विस जाकर पता किया तो बताए । आपकी सब्सिडी तो बराबर जा रही है । कहाँ जा रही है पता नही चल पाया । जबकि मैने SBI का सिर्फ एक ही खाता
लिंक कराया था शुरू से उसी खाते में सब्सिडी जाती रही है । कभी किसी प्रकार की शिकायत की जरूरत नही पड़ी ।
अतएव श्रीमन जी से नम्र निवेदन है कि सब्सिडी की रकम मेरे खाते में डलवाने की कृपा करेंगे ।
माता प्रसाद पाण्डेय
अखिल भरतीय पंचायत
परिषद, मयूर विहार 1
दिल्ली 110091
फोन नम्बर [protected]

I, dr rajan sancheti, filled petrol in my hyundai i10 (Mh-19-ap 4806) at balaji petrol pump at nande, sus_hinjewadi rd., tal mulshi, dist. Pune on[protected] at 11.28 am. After filling the petrol, just in next 5 kms or so, the car came to a standstill and i had to leave the vehicle on road. Being sunday, i could not get any help form car mechanics etc. The mechanic from the hyuidai company came next day morning and after inspection, detected that the fuel is smelling very abnormal the vehicle had to be toed by a pick up vehicle of the car dealer. They have collected sample of fuel for further analysis. The dealer of indian oil fuel station was called to the pick up site after the fuel was found faulty and he is a witness to the whole episode. When complained to him about bad fuel, he said that they are not responsible and you complain to the company viz. Indian oil. Incidentally, the petrol station mentioned above does not have a complaint book. There is no system of random sampling available to customer.
Pl look in to the matter seriously and make good all the losses i have incurred. I. E. Rs 1000/- of fuel + 9, 000 of repairs and towing.

Sir, consumer i'd [protected]/cx6330121 is linked with my adhaar number[protected]. Thereafter this connection is transfer to my uncle. Thus consumer id changed to [protected] at mizofed lpg. I wantnew connection in my name which is not possible unless delink of previous connection. As such, i request you to kindly de-link my adhaar number.

I have recently applied for a new gas connection and my application was approved by "uttam indiane".

My registration no. Is n170720287639339599781.

When i reached the distributor with the kyc form, they said that i would need to wait for a month for the hotplate inspection and in the meanwhile if i am using my parents extra cylinder, my application will be rejected. Whereas it clearly says on official website that the inspection should be completed within 7 days. If it is a matter of 7 days i can adjust without a cylinder but can't do that for 1 month. I am pretty much sure that the distributor is intentionally doing this.

When i started leaving the distributor's office, he said that there is an alternative by which you can get the connection within 3-4 days. Upon asking how he said that i should buy the connection along with the hot plate and then they will help me sell the hot plate to someone else.

Clearly a case of indirectly forcing the consumer to buy unwanted accessories. I posted a complaint on their website but no reply. Please suggest whom should i complaint so that appropriate action can be taken.

Sir,
I have received a printed notice for mandatory checking of gas oven by our distributor rudra indane gramin vitrak, p. O & village matiari, district nadia, p. S kaliganj, w. B 741153, phone[protected],
In reference to the matter i wish to know, is it authorised by leagal authority? As the distributor shows the d. O. No. P-39014/1/86 mkt dt.14.08.1988 u/s 4.13.3 in the notice.
For the service they chargers 150/-+18%...

I am akhil basak, consumer no t02446, lpg id[protected], residing at 2nd floor, within 1 kilometer from distributor, konnagar gas service, l have shifted new address here, new delivery man demanding extra ₹38 (587+38 as extra) total ₹ 625. He demands extra for delivery at 2nd floor. I complained to distributor over phone about the matter, unfortunately he also told same. Now please let me know what should i do & exact rule of delivery at my distance & floor.

Dear sir

My name is manturi & i have submitted my aadhaar number in bank as well as gas distributor also but the subsidy amount first three times received and after not received subsidy amount in my account till date and distributers says that its company fault i dont do any help in this matter. What to do, i don't understand. Please solved my problem. My details are :

Consumer no. :[protected]
Aadhar no. :[protected]

Dear sir,

A cash memo has bee generated as cash memo no [protected] against said costumer no sw-10121. We didn't book this refile. This is not first time, this is a usual practice. Kindly take note immediately. Few days back i got the same massage while booking was not done by us and cylinder was not delivered to us. It seems that local agency might do some misappropriation. Kindly do check and take action at earliest.

Regards,

So far my subsidy amount was transferred to hdfc bank. But this month i got it in airtel bank. But i don't have any transaction with airtel bank. So kindly transfer my subsidy amount to hdfc bank itself..
Consumer name-s. Chandrasekaran
Consumer no-cx 3445567
Date of incident-27.07.2017
Bill no-[protected]
Supplier-swarnapuri gas service salem tamilnadu
Mobile no-[protected]
Mail [protected]@gmail.com
Hdfc sb a/c no-[protected]
Branch adress-brindavan branch, salem, tamilnadu
Ifsc no-hdfc0001281

Please send my subcidy hdfc a/c no-[protected]
Thanking you,
Salem -636007
31.07.2017

Aarti flames in faridabad distributor code[protected], 16/5, mathura road, faridabad is big headache. All contact details (Customer no (14442) given in the distributor book is either not working, not picking even emergency gas leakage no [protected] is not picked up. Toll free [protected] is not correct.
He any incident happens iocl shall be held responsible

Dear sir,
Yesterday i book my indane cylinder for retelling but not any response coming from the dealer end i don't know who ll coming for filling the cylinder or not, i want two time for my nearest indian gas vehicle for fill my cylinder but thay refused to give the cylinder cause of its a different agency my booking no is 204543
If it's not resolve in today i ll twitter my complaint in pm and mr santosh gangwar also
Hope you resolve my issue in priority basses
Best regards

Kindly note that the gas distribution in our area is pathetic, irregular and without proper checklist from the top resulting in misuse and mismanagement. Often there were delays which resulted in visiting the offfice and long queues. If the supplier visited our area (Ranni, anathodom) he immediately disappeared by not giving proper signalling purposefully avoiding very needy customers. Often inssited on tips from customers. Kindly advise whether tips are alllowed besides their basic wages giving inconvenience to customers without proper service. Kindly do the needful.