Indian Oil Corporation [IOC] Complaints & Reviews

I have book the gas cylinder on receipt no.798602, but cylinder not delivered, and none pick up the phone, neither agency person nor field officer and customer care. And when i want to book again by the ph no. [protected] the voice come over the ph. That your cylinder has been delivered.
And this is third time and i have made complaint every time, none action has been taken kindly do the needful.

The compliant is against the indane gas agency by name m/s. Aashisu indane gas agency, hegde nagar, bangalore - 560 077. I am holder of consumer number cx10718819. I have booked the refill cylinder on 22.06.2017 and the message is received that the same is booked vide reference no.290340 and the expected delivery will be in 7-9 days. I have received another message on 30.06.2017 that the cash memo no.[protected] is generated and the cylinder will be delivered shortly. The very same day another message is received saying that the cylinder is delivered. But i have neither received the cylinder nor got any phone call/message from the delivery boy. Immediately when contacted the delivery boy says that he is on leave and to enquire at their office. Immediately when i contacted the agency office, the girls at the front end are giving elusive reply and said that they will send the cylinder on the next morning. Repeatedly i have visited their office from 01.07.2017 till 04.07.2017 and it is for my surprise that i have received another message that the refill is booked under reference no.[protected] in my account again on 04.07.2017, and that the delivery will be in 9-11 days. I was running out of gas at my house and spent lot of money in buying food from hotels. My repeated requests fell in the deaf ears of the agency. Finally, my luck came only on 10.07.2017 after several visits to the agency office, the cylinder is delivered under a duplicate cash memo no.[protected] dated 03.07.2017.

This is my second consequent experience with the said agency.
How is it possible for a housewife to follow up for a refill cylinder with this kind of irresponsible agencies? Why the govt. Do not think of revoking their licence.

There is every possibility of selling the cylinders booked by the domestic consumers to the business entities by this agency at a premium rates.
Enquiry may be caused and appropriate action to be initiated against the said agency.

I transfer my indane gas from siddartha enterprises, koti, hyd to navaneetha indane, quthbullapur, and i surrender all the original documents and regulator, and i received acknowledge copy of paid amount. I visited 6 to 7 times to this agency till now they now given me consumer number, nearly it is 1 year happend, plz solve my problem as soon as possible

Hi
I filled up diesel from taxi men's services, iocl dealer in dindoshi, goregoan east. Yesterday night, on my tata safari ex 2.2 model, which has a fuel capacity of 65 liters. But last night this refueling station gave me a tank ful of 65.27 liters, this s when i had some reserve fuel remaining.
Thus i suspect some discrepancies in the meter or out of calibration. Please do the needful. Attaching the invoice
Thanking you

Indian oil corporation [ioc] — unnecessary harasment and roygh behaviour of pritiraj filling station staff at julbanada

1 review
Ra ranjua on jul 9, 2017
Mark as resolved

Dear sir! I sri lokanath jena, vill santoshpur, po - velora, dist - balasore. I had filled petrol in my bike rs, 225/-. And i gave coin of full amount. It is very regreted that, the staff of pritiraj filling station had denied to recieve coin and miss behaved me. I want to know that what is the provison of your dealer? So it is my exteemly request you pls take necessary action. Thanking you. Lokanath jena, [protected]

Consumer name; shobha mamidi
W/o k. Gopal reddy
H. No.6-3-581, b-302, keshav dale apts, anandnagar, khairatabad, hyderabad, telangana-500004.
Dealer name; g. N. S, gas service

Gas leak through cylinder bottom complaint no.354557,
This happend from last night, yesterday only nre cylinder was replaced because gas exaust, and when we saw in the morning today to open gas cylender nob on off button, just shocked to observe the cylinder bottom all most 6 inches cylinder body was covered with like deep fridge ice formation.

Immediately rang up to 1906, and they took the complaint & given the no.354557. Also advised to contact the local dealer to help, as it was tried but invain, nobody returned after calling so many times one person by name mr. Srinivas came from banjara hills area, though he is not connected to our area, he has seen & found that the cylinder bottom is leaking, as per his advise we kept the cylinder outside of our premises.

Hence requested kindly do the needful, need to replace the gas cylinder from company supply, immediately in very first hour tomorrow morning i. E.[protected], by 10.00 a. M only.

We got panic to observe the situation, so far no body attended, other than our neighbors.

Dear sir! I sri lokanath jena, vill santoshpur, po - velora, dist - balasore. I had filled petrol in my bike rs, 225/-. And i gave coin of full amount. It is very regreted that, the staff of pritiraj filling station had denied to recieve coin and miss behaved me. I want to know that what is the provison of your dealer? So it is my exteemly request you pls take necessary action. Thanking you. Lokanath jena, [protected]

Sir/madam,
This is to tell u that everytime the gas delivery man comes he always asks for tips and we have to pay more than the actual price if we don't give him the tip he also uses abusive language as he wont return the change for the money given. Today also even when the actual price was 574 but we gave him tip of 10 rs he still demanded money and told where will i keep this change and abused for not giving more money then we spoke to miss tohina but no one came to return the change so we went to complain straight away in varalakshmi agency:no 18/41, 7 th cross street, shenoy nagar west, chennai-600030 no:[protected], 26211041, 26211042 there we said this to ms. Tohina she called up the delivery man asked him to return the money and then only he came home and returned the change but this will surely repeat so please see to this complain
Regards sonal anand
No :[protected]

I had applied for a new connection in June 02, 2017 (Registration no: N170528177230167423288) which I never got as the distributor said 1st he has not received the money in his account despite of giving him the transaction receipt sent by indane. 2nd the distributer's representative made a report, in that report he wrote about no separate kitchen. The dealer's response is not good regarding the online payment, which was made by me.
Finally after waiting for 1 months I have cancelled the request online on July 4th 2017, but I have not received the money yet. I don't understand what's wrong with Indane. No one is able to assist or attend a query on toll free([protected]) . I want my money back asap.

On 06/07/2017 I have filled Diesel for Rs.475 from Sri Venkateshwara Petrol pump at NES, Yelahanka, Bangalore for my Duster Vehicle. (Diesel price on 06/07/2017 is Rs. 54.52 /Ltr). Petrol pump’s fuel meter showed 8.71 Ltr of diesel. [Before filling fuel my car’s fuel indicator was showing that it can run approximately 80km with the existing fuel. Which means approximately 6lts of Diesel must be there in tank. (I have taken my existing mileage which is 13.5, ie, 80/13.5=5.92).] So a total of 14.71 Ltr Diesel should be there in tank after filling for Rs 475. Duster fuel indicator has 9 bars and the tank capacity is 50 Ltr. (Approximately 5.5Ltr for one bar). So I should see at least 2 bar in my car’s fuel indicator. (Actually 2.67 bar). But it is not even showing a single bar and the fuel indicator is showing red colour. Which clearly indicating that they have actually not even filled 5Ltr of Diesel. Definitely they are manipulating the machine and cheating IOCL customers. I have experienced similar experience from this petrol pump earlier also. Kindly do the needful for cheating customers like this and also please make sure to get the ample compensation from them.

Dear Authorities,

Today i visited in Maheshwari Service Station Side A main Road, Geeta Colony and this thing happened to me for fourth time, first the operator will fill the petrol for less amount and tell my mistake i entered this amount, then they will fill remaining amount, the first filled amount of petrol will not be filled.

Please register the complaint and otherwise we will make a petition in court

I want feedback regarding this
my email id : rahulsh.[protected]@gmail.com

My consumer No. is TSV 19 25. My Gas Agency is Salt Lake Gas Agency, I have not received subsidy for order No.[protected] dated 26.05.17. Delivery date 29.05.17, Cash Memo No.[protected]. Subsidy Amount Rs.205.23. I have contacted the bank as well as the Gas Agency in the matter a number of times. But none of them have been able to provide any help in the matter. It is a matter of great pity. I am an old man and running from here to there for no fault of mine. Please look into the matter immediately and arrange to get my subsidy credited in my bank account o[censored]nited Bank of India without any further delay.

The capacity of feul tank of my vehicle is 45 ltrs and it was already containing aprox. 7-8 ltrs diesel.
I took it to "SINGH FUELS" situated at 37, Udyog nagar, nemawar road, Palda, Indore for diesel refuelling and asked to make it full tank. The vendor filled it and the meter was showing 46 ltrs. It is veey much clear that the vendor's machine was inaccurate and was charging more than the actual quantity.
It is an illegal and false practice which should be considered for a suitable action.
Kindly look forward into the matter and I am also makinh complaint to its concerned govt athorities.
The bill and related images are also attached in below given link.

SIR, Please make arrangements of pure RO drinking water and dynamo generator on your out let at sumitra petroleum on akot anjangaon road, near karla ta. Akot dist .Akola . As it is rular area electric supply is never assured, every time when electric supply goes off your delear never starts the generator as it is not in working condition, so customers have to suffer due to it. Secondly there is no provision of pure drinking water supply, and on asking for drinking water they answers arrogently as they are bahubalis of this area. third thing sir, on this petrol pump outletlet customer complaint number or sales executive cell number is not highlighted anywhere, so sir I do request you to solve this problems of your consumers and also punish this bahubalis as soon as possible. Thanking you

This complaint is about an Indian Oil fuel distributor/retailer/dealer named Aakash Agencies, 2, Rattan Bazaar, Chennai - 600003.
Of late, this is not the first time that I have encountered this issue with the fuel station. Whenever I go to this fuel station and ask to refill petrol for 100 bucks the staff personnel fills it either for 40 or 50 rupees pretending as if they never listened to what I said. They divert the customers when you are about to look at the calibration meter. In my recent encounter, the staff was trying to divert me (asking me to keep my helmet down on the platform) and he refilled petrol for 40 rupees even before I could look up at the calibration meter. Every staff is a trained fraudster in playing these tactics and I have encountered the same issue with almost every staff. Please take action against this dealer who has cheated so many customers till date.

My name is Mrs PRABHA SINGH, my Consumer Number : CX10674648 and my current Distributor : AGNIHOTRI GAS SERVICE, Noida, LPG Id :[protected]

I have been repeated harassed by the manager Mrs Anita on registering request for gas refill, she often refuses to take my calls or makes false commitments and updates false status of cancellation of refill/delivered status without any information on my end. The agency has not been providing the promised services to me and has been a source of constant harassment being a working woman.

I am a customer of indane gas.my customer no 12112. gas supplyied from kajan indane gas agency, kanchipuram, tamilnadu.his code is 230412.my bank sb ac no is [protected]. ifsc code : SYNB0006101.my aadhar no[protected].i am linked aadhar on 29.12.2014. subsidy paid continuously upto 11/2016.lasly paid rs.119.36 on 3.11.2016.vide ioc ref no 300008328716021198143911. after that subsidy stopped. i ask gas agency they told they try to solve .but over six month not solved the problem . so please help me to get subsidy from 12/2016.
thankyou, e.ramadass . cell no [protected] .
email : [protected]@gmail.com

Sir,
My LPG con no 08926 was at msd whole sale con co op society Berhampore W B since 1994. Now tsfr my LPG connection toSarkar Indane Berhampore far away from my home.On my request, the connection tsfrd to Msd W S Con from Sarkar Indane on 12 04 17 &new consumer no [protected].But on 28 04 17 my LPG connection was again tsfrd to Sarkar Indane without my consent. The matter already informed to Exe Director Dhakuria & Area Manager Kolkata vide my application dt 24 May 17.No action have been taken so far. You are requested to return the LPG connection from Sarkar Indane to Msd W S Con Co Op Berhampore Murshidabad W B at the earliest & relief me from harassment.
Thanking you.
Yours sincerely,
Madhu sudan Mandal
EX ARMY
1, Sutir math, Berhampore
Dist Murshidabad W B

Sir, on 02/07/2017 i had ordered 200 rs petrol to fill tank i already had petrol of 2 liters in it (Honda activa 4g) bike (Fuel capacity 5.3 litres). He filled petrol but tank shown not full. I think reading shown in bunk is fraud cheating with customers. I had payed through paytm.

Transaction id
[protected]
Transaction date
Jul 2, 2017 20:17:29

Kindly check out. Really fraud petrol bunk..

Today morning 02.07.2017 went to benzy petroleum to fill petrol 100rs in my bike, but one of the lady staff misbehaved with me very rudely, while I given 2000 rs for change. In front of others she insulted me. For the 100 rs I heard so many bad words from that lady. Really I was shocked to seen her attitude. So as a customer I requesting please to be give a strict instructions to these kind of staffs how to keep a good manner and relationship with a customer.

Thanking you
Sanjeev Kumar Ponnani