Indian Oil Corporation [IOC] Complaints & Reviews

Hi,

I am a customer of Indane with customer no 17284 and have been registered with "Vihar Enterprises, kothi mohalla B/h. Advance cinema, Nr Vijali ghar, Realif Road, Ahmedabad".

I booked my gas cylinder on 05 April 2017 then on 13 April 2017 but still I didn't get cylinder. Today(27 Jan 2017), I have tried to book it online.
I talk to at this office but they are responding Negative and he is calling i haven't deliverd on my home.so i complaine you sir.


I am using Indane from many years. It is so disappointing for a customer to get this type of service from a reputed Brand like Indane. I request to take an appropriate action ASAP. So, It will not happen again with any customer.

Thanking You
Faizan Shaikh
+[protected]

Respected sir/ mam,
My complaint regards in our area indian oil petrol bunk are selling speed petrol only with 2 rupess increased rate. If we ask normal petrol they are telling if you want petrol means buy here otherwise go and buy Anywhere. Sir actually this is nearest petrol bunk for us. Otherwise we need to go 15 km away from this station. I'm arguing more than 6 months still they are not willing to give normal petrol to us. There is no air checking machine. Worst customer relationship. We need normal petrol with ordinary price.
Thank you.

Petrol station details :

Sampoorna agencies,
Mappedu koot road,
Thiruvallur dt nd taluk,
Tamil nadu - 631402.

I had booked for gas cylinder 15 days back. A message has been sent by INDANE that vide memo no.[protected], booking no.202624, the cylinder will be delivered shortly. Personally i have also intimated the above case in the person concerned at ALAKA. Bhubaneswar No action/delivery has yet been done.
Steps may please be taken in this regard.
Yours
Sourendra Das
Consumer No.50049

My consumer no. Is 10892. I have booked my cylender online on last wednesday at 8.28 pm. My reference no. Is 904001. Cash memo no. Is [protected] of amt.729.50 generated with a message todelivered shortly, but till today i have not yet received my booked cylender. Plz take care of customer with aproper information that what type of follow-up made by company with distributer or this type of reapted errors.

My consumer no. -cx14964266, old income tax colony, l.C. Road, dhanbad. Current booking ref no. 277651 dt. 17.04.2017 time 5.42.48 pm
It is very unhappy situation that if the record of booking and delivery of sylynder for last one or two year is observed it is clear that very few moment the gas is deliever within time limit prescribed by Indane gas agency.

My aadhar is linked with bank a/c

gas agency says that your aadhar is linked with your consumer ID

but *99*99# status show that your aadhar is not linked with any bank

i visit the bank and meet the manager and he says that and proved my a/c is linked with a/c

i visit the gas agency and bank many times but no response

thanks
anil kumar
contact no [protected]
consumer no [protected]
consumer id[protected]
aadhar no[protected]

I have purchase rs.510/- petrol in motorcycle through s. B. I debit card in 18/04/2017
On indian oil daulatpur petrol pump in jamalpur munger bihartxn no 264118. Pos [protected], but no refunded 0.75% cash in my account. I have already rs. 510/- purchase in 01/02/2017. But not refunded 0.75%cash in my a/c.
So you look in to matter & solve my problem.

This is in regard of my experience with a petrol pump Mahaa Mheru Enterprises at OMR Okkiyampet, Chennai 600097. Its Indian Oil Petrol Pump. Many incidents of cheating while filling fuel. Two guys will come and one will indulge in talking and other will perform the crime of cheating.

Either the meter will not be zero or while billing in credit card enter more amount. At that point if you ask for bill they will give had written bill and will say there is a problem with the meter.

Tried to meet the manager, but was not successful. Would request you to take an action and teach them a lesson so that going forward they do not cheat any customers.

I have IOCL Indane gas connection, consumer No CX13396651, got transfereed from Delhi NCR to Ranchi and visited INDRAPRASTHA GAS Agency, Station Road, Chutia, Ranchi on 05/04/2017, took my transfer voucher, gave a form, filled it and submitted with all enclosures on 04/04/2017, I was told to come to next day as they have many works, again enquired on 06/04, they come on tuesday, 08/04, went to them on 08/4/17 at around 12 o clock, i was asked to come in evening.after lot of discussion, they agreed to do the work and was asked to deposit Rs 5125/, receipt of which will be given on later date.I deposited the money and went in evening, I was provide Transfer Voucher [protected] dt 08/04/2017 for Rs 2850/and was told that Two Cylinder and receipts etc will be sent to your house by Vender in a day or two. vender gave two Gas Cylinder but no money receipt of any amount
Again visited gas agency on 15/04/2017, I was told, Ab Rasid kaha milega.in this way harassed and finally did not gave any receipt of Rs5125/ given by me
it appears that the Gas Agency took some extra money, thats why not providing receipt.2850+1620+210 (Trolley)+75(Adm Charge=4755.thus extra taken Rs 370/
When he does such type of act with me, how much he is exploiting common man

Sir
I Pankaj Kumar, had booked my refill cylinder on 2nd April, 2017. Then after I had called several times to Agency for delivery. Instead of delivery, the Gas agency has cancelled my booking on 13.04.2017. When I contacted the agency and told about the situation then they told me don't be worry, the cylinder will be delivered tomorrow, even after ringing daily they had not delivered the same. Last time also same circumstances was faced by me. At present my gas cylinder is exhausted and I am facing very grim situation. They are giving service arbitrarily to their locality. Kindly do something. I am giving details of agency below.
M/s Burari Indane
Code 251579
Mob. No. [protected]
Landline No.[protected]

My Consumer No. CX5050233
My mob. No. [protected]

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my indian gas consumer number [protected] as soon as possible. Please help me on this. My name is afarina and consumer no [protected] and lpg indian gas agency - jasuri indian gramin vitrak
. (Chandauli u. P.)
Consumer no. [protected]
Email [protected]@gmail.com

Dear Team,
This is Surendra, owned Royal enfiled TB350. Am a regualr customer to your pump. Today at approx. 2150 hrs, we approached your Indra nagar petroleum pump for refuel my bull for 300 Rs. He asked us to swipe the card at the other counter, for which i asked my wife for doing so. Though I told the boy to refuel for 300 /- he refueled for 200/- only saying he already filled for 100 /- before. He filled the petrol without asking me to watch for zero mark on the meter. Later while on the way to home my wife briefed me that he cheated us for 100/-. The reading he showed us is of earlier customer.

Request to pl investigate this at your end. For sure some gimmick is happening at the pump. As responsible & genuine customer I want to raise it to management before stopping refueling in your pumps in future, because I hate this feeling to get cheated. If you really regret, do something in future. Here is my invoice number (017364, for 300/-) swipe with my credit card at the pump.

I sri Bablu Naskar, consumer no.[protected], originally a customer of Baruipur Gass service which has been closed and transfer to Baruipur brahmachari insane, code no.285008 without my consent.now my Gass supply irregular and frequent time cancelled my booking as a result many problem face me.when the delivery man comes he demand rs.50 extra.please look the matter .

Hello,
Dear sir/ madam

I am ashish patel from gujarat having a connection of indane cylinder. My consumer no is 7177055
I am replacing my exiting cylinder on 17.04.2017 with new cylinder which was deliver on 12.01.2017. I found that weight has less than actual weight. At that time, i called agency (Distributor code: 112684, distributor name:- mahadev gas agency) regarding this issue.

They refused for one to one replacement of cylinder and told me that he gave as deal that i had to pay half price (Rs. 330) for cylinder and other half price they will pay. And we had to accept the deal because we had no any other option.

Kindly suggest forward path.

RO at Padampur, District- Ambedkar Nagar, Uttar Pradesh
we gave our land on lease for 15 yrs, 20 years back since then we didn't get a single penny as rent, we even filed case in between and now its more den 15 years they neither even vacant the land nor getting into deed.. I have been complaining about this issue since ages, seriously no respect no faith left in indian oil, I have already filled a case in court after legal notice your people come into action only for a day, I even went to Allahabad office but useless your sales officer sachin tiwar at sultanpur assured us that give us time till march 2017 they will vacant the land and even mediator sachin Tiwari gave in written by owner of this leaving.. but then now when I call sachin Tiwari he neither picks up my call nor shows any intrest regarding the issue.. its ridiculous how you work pathetic man power worst the situation. this is my final call, I am not going to sit quitly now you people will have to repant, seriously agitated.. shame on your functioning. would never suggest anybody for IO.. no good will left.. now do something asap else be ready to face.

Pathanamthitta district - mathews gas service is very irresponsible in delivering the cylinders. I had booked for the cylinder more than a month. My consumer number is v11245. When i called the agency on monday 17.04.17, they told they will deliver the cylinder on wednesday 19.04.17. On 19th when i called them they told that it's their delivery boy's house warming he's on leave for two days (19th, 20th). Today (20th) just to remind them for the delivery the next day i called them again upon which they are telling no delivery is scheduled in my route. Most probably they will try to deliver on saturday or else the next week. On hearing such lame excuses from the staffs, i just spoke with the manager of the agency, he also told he will deliver the cylinder at their convince. Upon each delivery the delivery boy used to charge an additional ₹40/- per cylinder. On the last delivery the valve of the cylinder was damaged and the gas cylinder was leaking, but due to god's grace my house was saved from fire. I request the authorities to take this into serious consideration and do the needful.

I got call from customer care and they have asked for my address, later they told me that my number is shortlisted for the prize from tank up n take off promotion and also they told me their agent will meet me. And its been over 4 weeks no updates, even i called to ioc customer care number [protected] a 1000 times but not connected that line rings only for few seconds and disconnects automatically. And the result has not yet updated on iocl.com too.

This is very unprofessional behavior and raises suspension around the competition.

Not sure who to speak to as doesn't look like anyone is available to help.

Regards
Susheela surana

Dear sir/ madam

I neha singh patel from vadodara gujarat having a connection of indian cylinder. My consumer no is cx11415319.

Whenever i receive my new cylinder from iocl there is a problem of leakage from cylinder nozzle, which is likely attributed to faulty nozzle.
This has happened multiple times. Every time we have to make a complain to replace the washer. If we receive cylinder after checking then also its happen.

Last time (14th april 17 cash memo no is [protected]) when i received then we faced weight problem also they are not weighing the cylinder properly and we asked to weight properly then they said our weight machine is not working then at last when i said i will complain to company then they bring there weighing machine at time 500 gm was less.

Yesterday (19th april 17) we faced a f problem again while cooking suddenly the flame gets extinguished then again we complain and the person came today and when he checked then he said, that from cylinder lpg gas form is not coming it has been change in liquid form.

I request you to change that cylinder asap. And provide me new cylinder without any-default. And request your agency (Apna bazar mandvi vadodara gujarat) to not send default cylinder every time because it create inconvenience to us always.

Kindly resolve this issue asap.

Thanks & regards
Neha singh patel
[protected]

In indane gas official website it is cleary shown that "its not compulsory to buy stove from distributors" still agencies in vellore ranipet areas are forcing to buy stove for new customer. Then what is the point of going through government. Why government is running gas distribution better to give to private. Government is not serving people instead doing business in the name of "bharath"
No transparency even in the basic needs of people, stepping forward to implement digital india, adhaar. Whats the fun in implementing those unwanted rules instead making strict rules for the government servants.

Hi team,

I tried to pay online payment mode in lpg booking. After successful payment page displayed failed verification with rf[protected]. I have tried 2 times but 2 times same result. Amount detected from my bank. Mu cinsumer id: [protected].

Customer care number not working[protected].

How can i proceed and how to get my amount.