Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
This is in regard of my bad experience at petrol pump (Meleth Agency) at Maradu, Kundanoor, Kerala, its an Indian Oil Petrol Pump. yesterday (Sunday 30th - 12.20pm) I had visited the above pump for refilling. Before refilling I had enquired whether they accept credit cards with two employees at the station and they replied yes we do.After refilling for 2300rs I had given the card for payment. They've taken the card and inserted in the machine and after a few minutes came up with a reason International card's are not acceptable. When I asked why you didn't inform this earlier when I enquired they're starting to argue and put the blame on me. Atleast if they admit that we have forgot to inform the matter would have ended there. This is like giving money and getting ourself insulted in front of public. Atleast they should have basic knowledge on stuff and little manners as well. Appreciate if you can look into this and educate them to the standard's

Thanking you

K A Rahman

I recently take indane gas connection under pradhan mantri ujjvala yojna from varsha gas agency Bhaipura ahemdabad now I booked online gas cylinder on 21st April 2017 and today it's 2nd may 2017 but yet there are not delivered and when I have call to agency they reply me that you have a ujjvala connection so we don't deliver your cylinder to your address come here and take it from here so please reply me

My customer no.- [protected]
Mob no.- [protected]
Agency no.[protected]

I booked Indane gas cylinder on 6/04/2017 still they have not been delivered the cylinder. I have called them several times, and they do not give proper reply about the delivery date. Every time I have delivery problem with this gas agency. today i am shocked when (2/5/2017) I received a sms that cylinder delivered. but I have not received any cylinder. The cylinder was not delivered to me but I have received delivered sms Kindly look into the matter.

Dear sir/madam,

I did a online booking on 30/04/2017 at 23:16 hrs. Money has got deducted from my credit card but no confirmation from indianoil

Lpg id 3 [protected]
Consumer status active
Consumer no cx15582672
Consumer name aniketh nitin nargundkar
Address [removed]
City / town [removed]
Contact details
(Mobile) [removed]

I have made oanother booking without online payment facility. Can you refund my amount back to the card

Bhola catering did not use comercial cylinder for commercial use .. उनके पास बहुत सारा घरेलू सिलिंडर है जो वो अपनी दुकान और कैटरिंग सर्विस में प्रयोग करते हैं। वो अपने सारे सिलिंडर कई जगहों पर रखते हैं(जैसे अपने खुदके घर पर रेंट पर एक घर है उस पर और अपनी दुकान जिस पर वो कोल्ड ड्रिंक बेचते है और अपने चाय की दुकान पर) जिससे कि कोई उन पर शक ना करे।और भोला दूसरों के बहुत सारे ग्राहकों के गैस कार्ड रखे हुए है। जिनसे वो गैस एजेंसीयों से गैस लेते है और और गलत तरीके से ग्राहकों में देते हैं।और ये बोलते है जिसे जो करना हो कर ले मेरा कुछ नही कर पाएंगे।

Ndane — Reset my password Once you verified with all details, a verification link will be sent to your email id. consumer gas connecasan trasfar ke liye email id me id Password Forgot password
Reply
bhagvatilal shrma's reply, 0 minutes ago
Consumer Login id sent kar email id [protected]@gmail.com

Portability of LPG connections

In case you want to move to a distributor closer to your home or are unhappy with the services of your present distributor, you can opt for the distributor of your choice within a cluster of LPG distributors in the vicinity under the portability scheme. This scheme is operational in select cities of the country.

No transfer fee or additional security deposit will be charged for transfer of connection under portability scheme.

To exercise this option you need to log in by using your login id and password.

Click here to login yah ke id password sent karo jadi plz

Last month i have book two time online gas cylinder then two time bill genrate but till i have cylinder not recived.my a/c no.
[protected].
In this pired i have vist acme gas agency makarpua vadodara four time but he said if you are in problem change your connection to other agency.
Also his oner use very bad language.
Acme gas agency phone no [protected]
In the all month only one time pic phone and reply we have not costomer care call to indian oil company.
I have request to indian oil pls change this agency other wise you are loss makarpura area all cistomer. You are working with very bad pepal very bad servies from acme gas agency makarpua vadodara.

I went to a Indian Oil petrol pump opposite to Sri Bakers at Ashok Nagar, RC Puram, Hyderabad, 502032 on 30 Apr 2017 at around 3:30 PM. One customer before me got 50 rs petrol filled. Then, it was my turn. I told the petrol filler guy to fill 100 rs petrol and was staring at the meter reading. Then, he asked me if I wanted 110 rs petrol. Although it was a stupid question, I turned my head at him to answer the question. In the mean time, he started the petrol filling gun. I immediately looked at the reading meter. It was showing 53 rs. It was all done. I was cheated. I asked him the same. He answered me recklessly. I couldn't get justice. Is there a way to punish him?

I am consumer having number 29522 coimbatore tamilnadu, surya gas my supplier. Eventhough they are sending sms that i can make payment by credit and or debit card, the delivery boy refuses to accept debit card payment and insists on cash payment. He has not delivered the cylinder and took it away. Please intervene and sort out. This happened on 28th april 2017 at thudialur, coimbatore 641034

My Indian Oil Corporation Limited ka upbhokta Hoon. Maine Shiva Enterprises Ram Leela matia Chhapra bihar Mein Ek gharelu connection Liya Tha. Mera consumer number 24025020 and SV number[protected] hai. Maine apna connection Chhapra se Allahabad transfer karaya. Allahabad teliyarganj ki harishchand gas agency me mai paper lekar connection k liye Gaya. Staff ne bataye ki ye paper farji hai. Maine chhapra gas agency se unki baat b karai. Per wo nahi Maine aur bole ki indra bhawan Allahabad Indian oil k office se paper verify Kara Kar layiye. Maine kaha k sab kuch online hai aap khud chech kar lijiye. But unhone mana Kar Diya. Chhapra ki gas agency ne transfer paper indane k proscribed paper per na taiyar kar plain paper per bana Diya. Ye kiski mistake hai. Mai 3-4 baar is connection k liye bhaag-daud kar chuka hu. Paper verify karana gas agency ki responsibility hai ya nhi mujhse nhi maloom but wo mere connection ko online check kar verify Karke mujhe gas connection issue kar sakte
the. Gas na hone se bahut problem ho rahi hai

From
V k kurup
Consumer no.2079
Karthika
Kalavoor p o
Alappuzha
27th april, 2017
To
The petroleium corporation,
New delhi.

Re:- cancelling our booking without any proper reason and issuing filled cylinder without proper bill.
Consumer no.[protected] 2208)
Sir,

I had made a booking on 10th april, 2017 for getting a filled cylinder. Nearly 15 days elapsed on 25th april, 2017 i got an sms in my mobile (Which is registered for the above connection) at 14.54.35 that booking no.361855 shall be delivered shortly under cash memo no.[protected] of amount rs.736/- (Seven hundred and thirtysix). We were in our residence at that time. But on the same day at 15.21.21 ie. 00.66.86 (Approx. 7 minutes) later, i got another sms in my above registered mobile that cash memo no.[protected] generated against your refill booking no.361855 stands cancelled. Reason: customer not found. Delivery may be reattempted shortly. For the last 3 to 4 previous deliveries also still we were in the residence, we are getting this type of sms from message centre : [protected].
But on 27th of april, 2017 they delivered filled cylinder as per their cancelled cash memo no. [protected] dated 25th april, 2017 in which they have mentioned the subsidy amount of rs.0.0 transferred to my bank account connected to adhar no.*3791 and at 17.41.53 received an sms that your cyl. Is delivered with cash memo no.[protected]. I have not received the above cash memo no.[protected] and hence i do not know the subsidy amount. I am enclosing herewith scanned copy of the cash memo no. [protected] dated 25th april, 2017 for rs.736/- and cash memo no.30001110 dt.[protected] for rs.623/- for your ready reference.

Now i request your goodself kindly look into this and do the needful to instruct the dealer to handover the exact bill to the consumers so that they can realize the subsidy amount granted and check with their bank account.
Thanking you,

Yours faithfully,
Sd/-
(V. K. Kurup) consumer no.2079 ([protected])
Copy to:- consumer redressel forum

Hi, this is regarding the issue of petrol bunks that don't have normal petrol option and they only have speed petroleum (Xtra premium petrol) and they imposing on us. We did ask them we need normal petroleum and we don't want xtra premium petrol. They doesn't even consider what the customer's need. And also the staff of the filling station is very rude to the customers.
Details of petrol bunk:
Sampoorna indian oil agencies
Mappedu koot road
Thiruvallur district
Tamilnadu-631402

Hi,

I am a customer of Indane with customer no 17284 and have been registered with "Vihar Enterprises, kothi mohalla B/h. Advance cinema, Nr Vijali ghar, Realif Road, Ahmedabad".

I booked my gas cylinder on 05 April 2017 then on 13 April 2017 but still I didn't get cylinder. Today(27 Jan 2017), I have tried to book it online.
I talk to at this office but they are responding Negative and he is calling i haven't deliverd on my home.so i complaine you sir.


I am using Indane from many years. It is so disappointing for a customer to get this type of service from a reputed Brand like Indane. I request to take an appropriate action ASAP. So, It will not happen again with any customer.

Thanking You
Faizan Shaikh
+[protected]

Respected sir/ mam,
My complaint regards in our area indian oil petrol bunk are selling speed petrol only with 2 rupess increased rate. If we ask normal petrol they are telling if you want petrol means buy here otherwise go and buy Anywhere. Sir actually this is nearest petrol bunk for us. Otherwise we need to go 15 km away from this station. I'm arguing more than 6 months still they are not willing to give normal petrol to us. There is no air checking machine. Worst customer relationship. We need normal petrol with ordinary price.
Thank you.

Petrol station details :

Sampoorna agencies,
Mappedu koot road,
Thiruvallur dt nd taluk,
Tamil nadu - 631402.

I had booked for gas cylinder 15 days back. A message has been sent by INDANE that vide memo no.[protected], booking no.202624, the cylinder will be delivered shortly. Personally i have also intimated the above case in the person concerned at ALAKA. Bhubaneswar No action/delivery has yet been done.
Steps may please be taken in this regard.
Yours
Sourendra Das
Consumer No.50049

My consumer no. Is 10892. I have booked my cylender online on last wednesday at 8.28 pm. My reference no. Is 904001. Cash memo no. Is [protected] of amt.729.50 generated with a message todelivered shortly, but till today i have not yet received my booked cylender. Plz take care of customer with aproper information that what type of follow-up made by company with distributer or this type of reapted errors.

My consumer no. -cx14964266, old income tax colony, l.C. Road, dhanbad. Current booking ref no. 277651 dt. 17.04.2017 time 5.42.48 pm
It is very unhappy situation that if the record of booking and delivery of sylynder for last one or two year is observed it is clear that very few moment the gas is deliever within time limit prescribed by Indane gas agency.

My aadhar is linked with bank a/c

gas agency says that your aadhar is linked with your consumer ID

but *99*99# status show that your aadhar is not linked with any bank

i visit the bank and meet the manager and he says that and proved my a/c is linked with a/c

i visit the gas agency and bank many times but no response

thanks
anil kumar
contact no [protected]
consumer no [protected]
consumer id[protected]
aadhar no[protected]

I have purchase rs.510/- petrol in motorcycle through s. B. I debit card in 18/04/2017
On indian oil daulatpur petrol pump in jamalpur munger bihartxn no 264118. Pos [protected], but no refunded 0.75% cash in my account. I have already rs. 510/- purchase in 01/02/2017. But not refunded 0.75%cash in my a/c.
So you look in to matter & solve my problem.

This is in regard of my experience with a petrol pump Mahaa Mheru Enterprises at OMR Okkiyampet, Chennai 600097. Its Indian Oil Petrol Pump. Many incidents of cheating while filling fuel. Two guys will come and one will indulge in talking and other will perform the crime of cheating.

Either the meter will not be zero or while billing in credit card enter more amount. At that point if you ask for bill they will give had written bill and will say there is a problem with the meter.

Tried to meet the manager, but was not successful. Would request you to take an action and teach them a lesson so that going forward they do not cheat any customers.