Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I have raised a gas leakage complain to 1906 on 26.03.2017 in the morning . Executive has given a complained no :292037 . After 1 hr I received a number of mechanic in SMS from 1906. When I called on that no then no one has picked my call, I tried many times but no response, after 1 hr I received a msg from Indian Kolkata that they called me many times but I could not receive their call and same moment I called on that no from where this sms has come but no one picked my call but I tried many times and lucky one person has picked my call this time and I explained the situation but he did not want to listen me and started shouted on me and behaved me unprofessionally and dropped my call .
After that I tried again 3 times and everytime he has cut my call .

I request you pleas take immediate action on this kind of behavior of Indian employee to customer .Please resolve the Gas leakage problem urgently .

I wait for few days otherwise I will twit this complain the energy ministry
.

Cunsumer no CX22466226 LPG ID[protected]. I have a LPG connection with ARN gas agency Sasaram Bihar. I have booked a cylinder on 22.03.217 and paid online. The cash memo generated same day I.e. on 22.03.2017. I tried to phoned up but every time phone was not picked up. When I inquired with ARN gas agency Sasaram Bihar personally on 24 and 25.03.2017, they are difficulty to deliver because here looting business is going on every customer. They are in practice of booking gas with delivery boy and every time delivery boy charged additional delivery charges of Rs. 30. On evening of 25.03.2017 I have received a SMS stating my booking was cancelled (cashmemo no [protected]). On advice on them I also made a call to godown/delivery boy but he is not in receipt of cashmemo.
2. I also inquired about my subsidy of Nov Dec and Jan month. They told that Aadhaar was seeded in the month of February so I am not eligible to get subsidy even though I have submitted the same in November 2016. On several inquiry's they always telling that seeding has been done but when I searched on portal, I personally visited them and then seeding is done. On inquiry of Aadhaar seeding and issue related to past three months subsidy they use word 'PAGAL'. Told me to complain to every where even I have not discussed about complain. One markeble thing is that my house is just beside Gas agency.
3. Please look into this.

Ram ji Singh

Hi,

I have a complain regarding one of the TV commercial about Servo 4t .In this advertisement a guy is teased and people make fun of him by calling him "Pushpinder".
I just need to say that my name is Pushpander and I am very much annoyed with this advertisement.You are just making fun of somebody's name and that is not right at all.
Request you to kindly take this advertisement of air as soon as possible.

Regards,
Pushpander rajput

I am a card holder of xtra rewards bearing number[protected] and I lost my user name and pass word as this is a site I am visiting rarely. When I click the tab lost username/passwork the page asks me the user id which I dont know what is the meaning. Please help me to retrieve the username and password. My mobile No: [protected] and email id: [protected]@gmail.com. And Iam unable to locate any email address in the page for registering a request and security verification .

Dear Sir,
I am Sucheta Banerjee from Kanungo Park, Garia, Kolkata. I want to get a new gas connection from your esteemed company. THE SOUTH END GAS DISTRIBUTOR, 26A, Valley Park, Garia, Kol-84 is the nearby gas distributing agency in our area. They informed me, that double cylinder connection is not available, instead single connection has to be taken. Moreover, they are forcing me to take a gas oven alongwith the cylinder. They are urguing that Indian Oil has made it a rule that without a gas oven NO CONNECTION CAN BE GIVEN.
In this context, I like to know --
1) whether double cylinder can be allotted?
2) Is there any notification from your esteemed office, related to the "rule" they are forcing me? If yes, please provide me the notification no. And date, so that I can make it sure that they are not wrong.
I earnestly request you to provide me the information at the earliest.
Thanking you,

Yours faithfully,
SUCHETA BANERJEE
KANUNGO PARK, GARIA
KOLKATA,
WEST BENGAL

Sir we booked our LPG gas cylinder at 8 March 2017 but still it's not delivered to us than we again booked the cylinder at 22 march but it's also not delivered we are from south west zone Delhi village Chhawla
Details - Con.no 37999, first register for the cylinder for registration no 814235, and second time it's 819619, cash memo number for first booking - [protected], and second is [protected] please provide the details why cylinder delivered late otherwise we have to go to the corporate office shadiq nagar

Dear Sir, I am the indane gas connection holder having No of CX 671553. My distributor is Manikanta Gas Agency, Sainik puri Secunderabad. My cashmemo No is [protected] which is likely to be delivery on 11 Mar 2017. Inspite 15 times repeated requests and reminders the distributor is not delivered the cylinder till date i.e 24 Mar 2017. It is not understood why the agency is not delivered to me inspite of personal requests. You are requested to instruct the distributor

Hello sir,
My indane consumer no. is [protected].
One of my family member who does not understand english accidently clicked on "0" . I tried to call on customer care of indane gas but they are not responding.
We do not want to lose our subsidy, kindly deactivate this so that we are able to avail LPG cylinders at subsidized prices.

Name- Uttam chand ojha
Place- Jodhpur
Consumer no. Indane Gas- [protected]

This afternoon purchased 23.37 l petrol from your dealer m/s. Rameshwar service station, naurngabagh, bettiah, bihar for my car.
Msl no 1-81
Hsd no 1-81
T. No. 2076
Date: 24.03.2017
In my name dr. K. K. Nirmal
I was on way to munger and my tank was done full by filling 23.37 ls petrol.
The rate displayed on meter head was 71.03₹/ l but when i checked the bill now (To be reimbursed by janani, patna hq (A government of bihar/india ngo as i am a medical officer and at present at official tour), hence by submitting this bill @77.03 ₹/l of rs. 1800/= may create trouble.
I communicated for this clarification with the phone numbers provided on cash memo with me...[protected]R) & 244272 (O) were not working, hence submitting this grievance for needful earliest so that i may get genuine bill from your any dealer during my next filling of tank of my car. I will got patna via munger on 27th to submit my ta/ da bills.
Dr. K. K. Nirmal
Smo: bihar state health society
K. K [protected]@gmail.com
[protected]/[protected]

Sir, I am suffering from very bad service of your distributor Vinay Indane, N-8, Cidco, Aurangabad - 431003 [Maharashtra] [Distributor Code - 174619], since long. I do not get gas cylinder in time always. As well as, delivery boy Shri Vijay Pawar demands extra charges of Rs. 20 to 50/- always than receipt and after refusing to pay him extra charges, he threatens and abuses. I had complained orally to distributor Vinay Insdane, but I did not receive positive response. Thereafter, next month, I booked gas cylinder online on 21/11/2016 and after 7 days, on 28/11/2016 I got message from the company to canceled your delivery for the reason of "Door closed". Thereafter, again next month, I booked gas cylinder online on 03/12/2016 and after 7 days, on 10/12/2016, I got message from the company to canceled your delivery for the same reason of "Door closed". Sir, actually, both days we all family members were at home. And on 02/03/2017, after booking gas cylinder online, I got message on 10/03/2017 from the company to canceled booking for the reason of "Canceled booking". Sir, I suffer every month for home delivery of gas cylinder in time without paying extra charges to delivery boy and I request always to your distributor, but all in vain.
From :
Pravin Bhagwanrao Deshpande,
Consumer No. 14119,
R/o. 38/03, N-9, L Sector, Shivaji Nagar, Cidco, Aurangabad - 431003 [Maharashtra]

Good day sir,

My indane lpg customer id number is[protected]. On 15th march in my mobile number [protected], i got a sms from indane regarding lpg cylinder that a cash voucher is generated against my booking, which i was done on 25th february 2017. On 15 th march the cylinder was not delivered.in the evening when i rang up to arvind agency, they told that, even though the cylinder was send for delivery, there was a issue of excess cylinders, so they could not came to our area for delivery. There after i made several calls regarding cylinder delivery, but the agency staff is not in a position to give a firm date for delivery. So on 22nd march i registered a service request to indan oil having bearing number srn 2983117. I also called up twice on their help toll free number, but they also not a position to tell me when this cylinder will be delivered. So i request you to give me firm date by which the cylinder can be deliverd against my cash voucher. I understand that there is no shortage issue of lpg domestic cylinder in thiruvananthapuram area. So i wish to know why there is a delay. Please do the needfull for a earlier delivery of my domestic lpg cylinder against the issued cash voucher..

Thanking you,

Yours faithfully

Mohanan gopalan, consumer no.21334, arvind gas agency, poojappura, indane, thiruvananthapuram. Tel.[protected]

I am registered via email ID : [protected]@rediffmail.com

Bangalore-urban
Agency - Ananth Gas agency
[protected] - consumer no
LPG ID : 3 [protected]

When I try to retrieve password, says : This email is not registered.
When I try to register again, says : This email is already registered.

How do I login again and book a new cylinder or avail refills ?

I have taken 12 LPG subsidised gas cylinders but I have got subsidy only for 8 cylinders. My consumer no. is 18857 and my connection is at Kurukshetra gas enterprises, railway road, kurukshetra, haryana. Please sort this out as soon as possible. The gas agency correspondents are not giving me satisfactory answer.My aadhar number is also linked with my bank account and gas agency too.

I Dharam Pal having consumer no. for gas booking is :[protected]. I had never received my gas cylinder in time after generation of cash memo / delivery receipt as per my previous experiences . I normally go 3 to 4 times in the gas agency office to get my refill, the gas agency people make many excuses for the delay at every time. It is very harassment for any consumer to go every time {3 to 4 time } in the gas agency to get gas cylinder refilled.As per last experience, I had booked my gas on 6th March 2017[on line], but I have received it on 23rd March costing Rs 780/= after my 4 visit in the office for request to get my refill, and more over without case memo / delivery receipt.The delivery man forced me to get my receipt from the office for the subsidy. I request for the appropriate action against the gas agency .

Hi sir/madam I am Purushottam Pandurang Salunke my consumer no. is CX20657622. & lpg id 3 [protected] By mistake replay to option "Give Up subsidy".But I want to take the facility of my LPG gas subsidy . Please accept my humble request and send my subsidy in my bank account please. my idbi bank account no. is [protected] IFSC CODE---IBKL0000603
Name- Purushottam Pandurang Salunke

Complaint is about the gas agency. The agency is so responsible that the address given to the domestic gas consumer card is not delivering at this address. Please solve the problem very soon. When i complaint to the gas agency it do not give any response. When i complaint then it will make indefinite reasons. When i register for gas the message is camera that your door is closed so gas cylinder delivery is unsuccessful but actually this is wrong. Kindly help me.

10 days before i got call from customer care and they have asked for my address, later they hav told me that i have won the prize from tank up n take off promotion and also they yave told me their agent will meet me. And its been 10 days no updates, even i called to ioc customer care 1000 times but not connected that libe rings only for 24 seconds n disconnects automatically. I have mailed to ioc.[protected]@indianoil.com twice but no reply. And the result has not yet updated on iocl.com too.

So kindly help with the result bcz later font meke me to regret for anything.

Sir,
I have IOC connection from 30 nov 2014, at sudeshna enterprises chirawa road singhana, distt: jhunjhunu, raj: 333516, phone[protected], 22004, Most respectfully I beg to say that I am not receiving my subsidy till 28 feb 2016. In starting i received subsidy dated: 12 nov 2015, and 12 jan 2016 . I complained at IOC and sbbj chirawa verbally but not action taken against my complain, both of them blames on each other, so it's my humble request to solve my problem as soon as possible.
Name: harsh raj
consumer no : cx14673178
card serial no.:[protected]
phone: [protected]
email id: er.[protected]@gmail.Com
my sbbj bank details is as:
name: harsh raj
acc no. [protected]
ifsc code: sbbj0011079

I am Suraj Sah. By mistake i have sent a request to giveup subsidy on May 2015 . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy.
Mail Id [protected]@gmail.com
My consumer no. CX23412158
Mob no. [protected]
Activated date- May 2015
Lpg id -3 [protected]

Gas Agency- JAGDAMBA INDANE GAS AGENCY
SHOP NO. 6. TIRUPATI MKTG. COM NALA PANI CHOWK. DEHRADUN UTTARAKHAND

Respected Sir,

I have a gas connection with chella agencies, selaiyur-chennai (Customer ID: 59567). I made a booking for gas cylinder refill on 10.03.2017 vide booking no.836052. I received SMS saying, cash memo #[protected] is generated on 19.03.2017. Immediately within 10 minutes on the same day, I received another SMS saying the cylinder is "DELIVERED". But till now, it has not been delivered to me. We are at our home premises all the times expecting the delivery for the last three days, and no information was given to me. As usual, distributor: the chella agencies did not give suitable reply and not feeling responsible. Request to solve my problem at the earliest please.

Thanks,
Lakshminarayanan