Indian Oil Corporation [IOC] Complaints & Reviews

Compliant of : Padmaja Gas Agency, Nandanwan, Nagpur. (Maharashtra)
My consumer no : 3507
My Mobile no : [protected]

I have online booked my refill cylinder on dt.03.01.2017.
Till date I have not supplied refill cylinder by Padmaja Gas Agency, Nagpur.
The gas agency is not picking their Landline Phone no. 0712.2702702.

I have also made compliant earlier to your customer care dept, but sorry to say that there is no response at your end.
Kind take a strong action against the agency and resolve my problem.
Its a humble request.

regards

Mrs. Varsha Rambhad

Sir I would like to inform you that I am a customer with consumer no.[protected].My application for double bottle cylinder with online reference no.-D[protected] successfully released with waiting no.[protected].But when I contacted to the distributor the agent said that second cylinder is not available and suggest me to cancell that online application otherwise they will not granted double bottle cylinder application in future .Now my quiestion is that if the DBC is not applicable then why my online application was successfully granted and released.I require second cylinder as soon as possibl .Please Help me.
Distributor Name -Indane Maa Gas Agency
Distributor code-140988
Address-1No. Govt.Colony, Rabindra Avenue, Malda

My Customer no is CX5113522.
Date of transaction is 23/11/2016.
Description of item : refilled LPG gas cylinder.

Dear sir/madam,
While changing the gas cylinder there is sound of noise inside the cylinder.Due to that the cylinder was emptied after 15 days of connecting it to the line.Moreover around 7 to 10 days of service we've lost.
It seems
that there exist some problem in the weight measuring device used for weighing the gas cylinder.
Please do the needful at the earliest.

Sir/madam,
Name :ms. N sangeetha
Indane consumer number :cx14902918
Dealer name : sri kalarani indane gas agency

User id: samsung1978

Tried to book online cylinder and payment. But unable to login. I am
Getting error code "unverified account". Went to the dealer, but no response. Try to complain via online, but unsuccessful. Kindly do the needful and revert back.

N...

Mrs yogeshwari.
Consumer number 4406,
Mobile number [protected] / [protected]
Ahalya gas agency. Chincholi. Tq. Gulbarga dist.

I had requested for transfer of lpg connection from chincholi tq (Ahalya gas agency) gulbarga district to bangaluru due to my official reasons. But instead of transfer, "ahalya gas agency" people has disconnected my lpg connection. I had sent it though one of my relative with written...

Please refer to indane gas complaint sr no 2889872 of 12/01/2017 and their replies thereto. My consumer no 41654 at sundar gas services sap no 132908. It is intimated in remarks column of cylinder booking history under their order no[protected] that "amount will be adjusted in future booking executed from website". Please confirm whether rs 643/- is to be adjusted or else. Rs 643/- debited from my bank account not yet refunded to me either by bank or indane gas. An early reply is requested.

Dear insane,
My consumer no. Is 04826, shanti gas agency, palam, the cylinder they have supplied to us this time does not fits to the regulator, we are unable to use the gas. If we try to put regulator forcibly it sticks and gas starts leaking. Kindky replace the cylinder immediately as we are forced to eat packed food since past 3 days.
Kindly do the needful immediately..

Praveen sharma
[protected]

Hi,

My consumer number 85242.

Hi have done a booking on 18th dec 2016, booking no: 634831 for which cash memo was generated with id [protected].

On 1st jan i received the sms that cycle is delivered with cash memo no [protected] but i have not received any cylinder. For which i raised a complain, complain no : 2873827 but till now no response on the same.

Again i did a booking 10th jan 2017, with ref no : 650299, and cash memo [protected] generated on 12th jan 2017. On 16th jan 2017 i received sms that my booking is cancelled.

After that when i tried contacting online toll free number for complain, i have been told to go to agenecy and then call toll free number.

Well i went to my agency kk indane enterprises, outer ring road, on 19th jan 2017, and there they told that address details in my records are not correct and cylinder is going to some other area.

Let me inform to you that the cylinder from the same agency is being delivered to my current address since last 3 years, and now agency is giving this excuse.

Well agency guys told me that they will correct the records and the cylinder will be delivered tomorrow 20th jan 2017. And i have been provided the delivery guy details named palini : with mobile number [protected].

Since friday 20th jan 2016, i am calling the delivery guy daily and daily he says he will come today and he never comes.

Let me update you about the the delivery guy palini. He is delivering the cylinder to my home for almost more than 1 year. And every time he ask for extra amount which we usually give. (Around 30-35 rs more than the bill amount) and last time he asked us the diwali bonus 1 month before the diwali itself. We were not having money and we told that we will give you next time. And bingo after that incident not even a single cylinder is delivered to us.

Request indane to look into the matter and help us with these situations.

Do we have to be scared and live with mercy of these delivery guys and do your customer have some respect.

I will be raising this issue against higher authorities as well.

Please help.

Sir,
This is regarding a fraud by ioc petrol pump, avinash enterprises, which is located at serilingampally, hyderabad.
I own a car, nissan micra active, with fuel tank capacity of 41 liters. Generally i fuel up when it starts showing low fuel indicator (~5 liters) so it accommodates around 36 liters more. When i went to avinash enterprises for the first time and fill it, the meter shown 39.3 liters. I had a doubt and went next time after running 20 kms after it shown low fuel indicator. This time they fuel up 41.49 liters which is more than my car's capacity.
I am sure that they started at zero reading. I doubt they are making big fraud with faulty meters. Could you please check this and take a necessary action.
Enclosing the bill for this transaction which shows 41.49 liters.

Dear Sir/Madam
I Benudhar Rout, (kt03331) having LPG subscription from iocl (Global indiane, bhubaneswar, dumduma).
I would like to enlighten about the misleading description of Global Indiane distributor.
On 14th december 2016 I ordered for LPG and got the cylinder on 16th December 2016 but after a month I ordered for refilling on 14th January 2017 and got information that the cylinder was delivered on 11th January 2017 .
I have not got any cylinder yet and they are telling lie.
I would like to complain about this matter.
[protected]

Dear sir .. the complaint against the petrol pump kisan filling station Bahadrabad, haridwar. At pump station there are not issue the bill of patrol, and sales man said to me, if want for bill talk to manager..after that i talk to manager and ask for complaints book for complaint ..there is no response by the manager...after that i call toll free no. There no call contect to toll free no. Then i call on [protected] which is on your website..there is wrong no at site...then i submitted my complaint online...my complaint are no complaint book at station and no delear no. And area sales dealer /maneger number display on board and no free air checkup facility availabe at station ...at last there is no rate list at dispaly board...plz take action against of patrol pump...thnks.

Dear Sir,
I have not recieved subsidy from last 3 months with reference to order no. [protected], [protected], [protected] and cash memo No.[protected], [protected], [protected] for the date 16/12/2016, 26/11/2016, 18/10/2016 respectively. I have submitted my aadhar number to my distributer (captain gas service) but not updated till now.
i have also visited my distributer place but they told me that my aadhar number is not registered with them.
Please resolve my problem as soon as possible

On 21.01.2017, during home delivery gas cylinder, it was found less weight gas cylinder, so I requested the delivery boy to confirm the weight of gas by weigh machine. According to him company did not provide any weigh machine to the delivery boy . As I did not accept gas cylinder and sent it back to the distributor . Details are as follows ...
Bill no. [protected]. Dt. 17.01.2017
Customer no. BIJ12534
Binod Gas Distributors TIN No..[protected]
Kindly guide me what should be the next step.
Thanks.

Indane gas service has provided a gas connection in the name of such a person to a house which situates other's name but the beneficiary claims the house as theirown having a consumer No-1812 through Sree Rama Gas Agency, Badambadi(near Pala mandap), Cuttack, odisha
shall the IOL, Entertain this ?
If you really want to help us please ask the beneficiary not to use the gas card for claiming a tittle over one's house otherwise the gas connection may ploease be withdrawn or the residential address of the person may be changed by claiming her uptodate ROR or Sale Deed.

1. I have booked refiill On No. CX22967750 and received message that bill generated with no.[protected] on booking ref no.889741.on[protected].
2. On[protected], I received anothermessage stating that 'Bill stands cancelled and door closed.Delivery may be reattempted shortly.
3.. We did not go any where after booking the Refill.
4. Therefore request take necessary action to do the services properly.
BV Prasada Rao
Consumer no. CX22967750
supplier:Sri Sainath Indane, vuda nagar, station rd, kurmannapalem

Ref. to my previous complaint no. 2763486 dated 27/9/2016 I have to inform you that my subsidy has been stopped from 27/9/2016 without any notice.
In this context I like to inform you that I have already submitted AADHAR NO. to my distributer and also my yearly income not exceeding to Rs.1000000/-. I shall be thankful if you kindly look into the matter and grant my subsidy as quick as possible. The detail of my LPG details are as follows:
Distributor SEBA FUEL, CHOWDHURY PARA ROAD, NIMTA, KOLKATA 700049
CONSUMER NO. 2236522
PAN NO. AEEPM8718F
AADHAR NO.[protected]
BANK ACNO. [protected]
BANK STATE BANK OF INDIA IFSC SBIN0004604

Sir,
compliant of Padmaja Gas Agency, Nandanwan, Nagpur.(Maharashtra)
My consumer No.3507
Name. Mrs Varsha N Rambhad, M.no.[protected]

I have booked online refilling of my cyclinder on dt.03.01.2017. Till date, Agency has not supplied the cyclinder. Almost 17 days passed.

Please take strict action against Padmaja gas Agency, Nagpur, so that it may not happen again in future

Thanking you

regards
Mrs Varsha Rambhad

I was paid of Rs. 5445 for Indane new connection on 7th Jan'17 and it will be processed within 72 hours as per indane gas service but today is 20-Jan-17 but till date distributor denied for payment receiving status. Indane also did not picking my calls & customer care also always technical issue. I want my money back or release new connection on urgent basis. this is a act of human harassment.

Distributor Name- K-2 International  
Gas Agency · Sarita Vihar
Address: Janta Flats, 255-A POCKET-N, Sarita Vihar, New Delhi, Delhi 110076
Phone:[protected]
Hours: Open today · 9AM–5PM

My Details: Raju Singh
[protected]
Registration no: N1612261072121828291424

Our Customer Number:60648, We have booked a refil on 08th January 2017 Our cash memo generated on 18th january 2017. Our cash memo Number [protected]. Our doors are always open. But our refil booking got cancelled with the reason that the doors are closed on 20th january. This is not acceptable.our second cylinder is also empty. We cannot wait for another 10 days. We are in need of cylinder immediately. We hop that we will get the proper response.

I am having a gas connection with Mukund Enterprises, Barkatpura under cutomer number 29285. I have booked a gas refill and the same was delivered today. The cash memo [protected] is for Rs 668.50. This I presume includes delivery charges. However the delivery boys are charging extra 20 rupees for which no receipt is being given. Please inform me if this is in order or take a complaint and resolve the issue