Indian Oil Corporation [IOC] Complaints & Reviews

I was paid of Rs. 5445 for Indane new connection on 7th Jan'17 and it will be processed within 72 hours as per indane gas service but today is 20-Jan-17 but till date distributor denied for payment receiving status. Indane also did not picking my calls & customer care also always technical issue. I want my money back or release new connection on urgent basis. this is a act of human harassment.

Distributor Name- K-2 International  
Gas Agency · Sarita Vihar
Address: Janta Flats, 255-A POCKET-N, Sarita Vihar, New Delhi, Delhi 110076
Phone:[protected]
Hours: Open today · 9AM–5PM

My Details: Raju Singh
[protected]
Registration no: N1612261072121828291424

Our Customer Number:60648, We have booked a refil on 08th January 2017 Our cash memo generated on 18th january 2017. Our cash memo Number [protected]. Our doors are always open. But our refil booking got cancelled with the reason that the doors are closed on 20th january. This is not acceptable.our second cylinder is also empty. We cannot wait for another 10 days. We are in need of cylinder immediately. We hop that we will get the proper response.

I am having a gas connection with Mukund Enterprises, Barkatpura under cutomer number 29285. I have booked a gas refill and the same was delivered today. The cash memo [protected] is for Rs 668.50. This I presume includes delivery charges. However the delivery boys are charging extra 20 rupees for which no receipt is being given. Please inform me if this is in order or take a complaint and resolve the issue

Subsidy not get
I am consumer of indane gas my name is Ajay Kumar Sahu my consumer no. N12749 and gas agency is Narmata gas khandero gate Jhansi
I did not get subsidy till 10/3/2015, 11/4/15, 19/9/15, 3/1/16, 20/2/16, 8/5/16, 10/6/16
My account and gas connection is also link adhar card
My adhar card is[protected]
So please send my gas subsidy in my account

Hello sir,
Good Evening.
This is for kind information my consumer NO-CX8532764
DISTRIBUTOR NAME SHIV SHAKTI INDIAN BOOKING DATE 20/12/2016 REFERENCE NUMBER 900444 AND BOOKING ORDER NO-[protected], I had booked refill cylinder and pay online payment done successfully. When I approached to distributor had refused to deliver cylinder, he told you pay cash money. Look the below massage, Dear Indane Customer, Booking for cons. no.CX8532764 is registered with Ref No.900444.Online payment made Rs 684.5.Est time of delivery is 3 days
So please look the matter and help me so Mr P.M.DREAM MUST BE SUCCESSFUL FOR CASHLESS.
THANKS
Shilpi

My id is [protected]
and contact no is [protected]
i was called up on your customer care no [protected] from my no a lady pick call and talking with other guy and after 5 min i disconnect the call she is laughing and talking with other i want to know that why my subsidy is not come on my bank account and also i want to know what i have to do to start my sunsity

Dear PRADEEP KUMAR . M.P,
Consumer Number: [protected]
Indane Distributor: SREE PRIYA INDANE SERVICES

Your request for Indane Refill has been forwarded to your Indane distributor M/s SREE PRIYA INDANE SERVICES
Your request reference number is 900151

Online payment made On[protected]

Refill Amount : 624.00
Discount for Online transactions from Indane : Rs 5
Bank Charges : 1.78
Net amount paid by you : 620.78

------
When I received the gas the delivery refused to provide me the cylinder unless I pay him once again cash as 620/-Re . When enquired with the distributor they informed me that they have not received the cash to their bank account so unless I pay once again for the gas cylinder they can not deliver ther same.

Respected Sir, I paid Rs.1800/- through my debit card for payment of petrol on[protected] from Mehra Motors, Sector 16, Panchkula, but got surprise when I checked my Bank Account it has deduction of Rs. 51.75 on[protected] on bill of Mehra Motors, Sector 16, Panchkula. GOI has declared that no transaction charges will be deducted upto amount of Rs.2000/-.

Hi I'm neeraj I visited to kings way petrol pump on 7th dec 12:30 am around at late night.I choosed to swap my wife card(Preeti kashyap)because I had not enough cash as per petrol pump guy there is a problem we are facing with card machine .so please swap your card first then we will give you fuel.He tried two times to my wife card of rs 500 but transaction was not done.Then i swap my card on next petrol pump of narain petrol pump station of rs 400.But suddenly i got 3 massage one was rs 400, second was rs500 and third was rs 514.i confirmed from the bank as well they clearly insured me that rs 514 has been debited ...I visited to kings way camp petrol pump they clearly denied to received such kind of payment and also instruct to me to make police complaint as well.Please refund my money or either I will complaint in consumer court.

Hi,
My Indane Consumer number is CX23656161. I am facing severe refill delay issues at my place. Whenever I book a refill, I get a confirmation message and expected delivery time.But even after waiting for 12-15 days, nobody comes to deliver the refill and instead I get a message of cancellation after waiting for 15 days for no reason. Then I again have to book refill and sometimes we have to personally go to distributor place and request it. Everyone in my building is getting refills on time except me. And it is really surprising that when everyone in the building is getting it on time then why there is always a delay at my place? And recently they went a step ahead. They sent cancellation message mentioning reason that no one was at home.
I work remotely from home and stay my retired parents. So there is always someone at home 24X7. So they are just putting reasons without even visiting my place.
This is really a pathetic service.

Dear Sir/Madam
I am Ramneek as a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy . I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : Ramneek Hans Consumer No. 20106 LPG ID: 3 [protected] Contact No. +91-[protected] Email : [protected]@yahoo.com
Domestic LPG Distributor: Ekta Gas Agency, Deol Nagar, Jalandhar

Respected sir,
i want to inform u that i rukhsar praveen is a regular consumer o[censored]r L.P.G. conection o[censored]r L.P.G. CONECTION OF 5KG CYLINDER acording to our needs, having a consumer number [protected] of rana gas agency lalkurti meerut cantt. but from the first day of applying a connection of 5kg i am suffering from many problems n miss behaving of the staff members with me n my members both. i have ignored many time but it is happening contentiously. i have booked a refill of cylender 5kg, booking reference number-368307.

Dear
This is to inform you that your abave mentioned outlet does not have credit card machine or refusing to accept thr credit card.
If this us the way of service giving to your customers this is not done and I am just complaining to you and also sending this mail to media as well as pmo office.
I need information what action you have taken againt this outlet immediately.
Regards
Bhupinder kalra
[protected]@gmail.com
#[protected]

I'm a vivid traveller across India and a loyal customer of Indian Oil fuel .
This time I was on my way from Karnataka to Kerala with my friends in Canada. We have fueled from an Indian Oil Outlet on our way from Salem. One of the female members in the car wanted a bio break in-between when we approached to Madurai. We paused at INDIAN OIL VELAVAR FUELS. But we were stopped by a staff member and told us there is no water in the washroom and hence kept the room locked.
Hence she had to suffer till the next stop to relieve herself which personally I've felt very embarrassing being the host of the trip.
I always had high expectations abt IOC outlets and their services but this instance let me down!!!

Refill booked on 02/01/2017 & cylinder not received even as on 10/01. Followed up over phone yesterday & today but without any result. On both the days it was mentioned that the delivery was being made first to the village(s). Why? Is the delivery not by the order of booking? Moreover the fact is that the villagers are selling gas cyilnders in black & there are many of them. I can take yoo to the village to see what is happening.The villagers, the agency & the delivery man, all are making money. Some strict action needs to be taken right away.

N. K. Arya
Indane LPG Cons. # [protected]
Agnihotri Gas Service, Sector-37, NOIDA

My Mob. # [protected]
e-mail : [protected]@gmail.com

I am Akhtar Hussain Ansari. My Consumer number is [protected] and my LPG ID is
3 [protected].Distributor Code:140947
Distributor Name: SPE CO-OP.STORES LTD.
Distributor Address:SANTALDIH SUPER MARKET DIST. PURULIA
Distributor Phone :[protected] By Mistake i clicked on I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy.I would like to cancel my give up subsidy request. This is my humble request to you pls do the needful to initiate the process as early as possible.Iwould like to receive my subsidy in my
SBI account-[protected], Pls
accept my humble request...

I have joined with deep Indian company in Ahmedabad Gujarat my consumer number is D671 my lpg bottle not deliver proper time and office staff behavior is very dirty & delivery boy behavior is very dirty he is required bonus with my family person so we take him that but he is not satisfied so please don't stop for this position and do activities for this subject fast thanks

From my gas agency, they came for mandatory checking and received an amount of 150 rupees. Why are you charging this much of huge amount for doing nothing? How much we have to pay for having a cylinder. Cylinder charge, amount for the person delivering cylinder, all are forcing us to pay. Agency forced us to buy gas stove while getting new connection even though we have one. Please clarify me why you are charging 150.

Dear Sir,

My consumer no.-CX3129210 & I have received one cylinder from M/S Anita Indane Agency, Rongpur, Silchar on dtd. 06.01.2017. When I fitted this cylinder with my Gas Stove then the LPG Gas cylinder smelts entire my room. Please replace the cylinder with good one cylinder and also the delivery boy or agency holder could not check properly.

Regards,
BIPLAB DEY
CELL NO.-[protected].

Ref:
INDANE CONSUMER NO:46295, LPG ID:[protected]
AADAAR NO:[protected]
BILL NO:[protected] dt 2/12/2016. DISTRIBUTOR: ANAND GAS AGENCIES Ph :[protected]
A/c no: [protected], Federal bank, Kalamassery Branch, Kochi
Sir,
I was getting subsidy of my above mentioned gas connection through my federal bank account. But I have not received the subsidy credited for my last bill.(copy attached.) till date. Though I approached the distributer and also complainted in [protected], I am not getting any positive reply. Kindly do the needful to repay my subsidy amount to my account. I have submitted the copy of aadaar card several times