Indian Oil Corporation [IOC] Complaints & Reviews

Hi I'm neeraj I visited to kings way petrol pump on 7th dec 12:30 am around at late night.I choosed to swap my wife card(Preeti kashyap)because I had not enough cash as per petrol pump guy there is a problem we are facing with card machine .so please swap your card first then we will give you fuel.He tried two times to my wife card of rs 500 but transaction was not done.Then i swap my card on next petrol pump of narain petrol pump station of rs 400.But suddenly i got 3 massage one was rs 400, second was rs500 and third was rs 514.i confirmed from the bank as well they clearly insured me that rs 514 has been debited ...I visited to kings way camp petrol pump they clearly denied to received such kind of payment and also instruct to me to make police complaint as well.Please refund my money or either I will complaint in consumer court.

Hi,
My Indane Consumer number is CX23656161. I am facing severe refill delay issues at my place. Whenever I book a refill, I get a confirmation message and expected delivery time.But even after waiting for 12-15 days, nobody comes to deliver the refill and instead I get a message of cancellation after waiting for 15 days for no reason. Then I again have to book refill and sometimes we have to personally go to distributor place and request it. Everyone in my building is getting refills on time except me. And it is really surprising that when everyone in the building is getting it on time then why there is always a delay at my place? And recently they went a step ahead. They sent cancellation message mentioning reason that no one was at home.
I work remotely from home and stay my retired parents. So there is always someone at home 24X7. So they are just putting reasons without even visiting my place.
This is really a pathetic service.

Dear Sir/Madam
I am Ramneek as a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy . I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : Ramneek Hans Consumer No. 20106 LPG ID: 3 [protected] Contact No. +91-[protected] Email : [protected]@yahoo.com
Domestic LPG Distributor: Ekta Gas Agency, Deol Nagar, Jalandhar

Respected sir,
i want to inform u that i rukhsar praveen is a regular consumer o[censored]r L.P.G. conection o[censored]r L.P.G. CONECTION OF 5KG CYLINDER acording to our needs, having a consumer number [protected] of rana gas agency lalkurti meerut cantt. but from the first day of applying a connection of 5kg i am suffering from many problems n miss behaving of the staff members with me n my members both. i have ignored many time but it is happening contentiously. i have booked a refill of cylender 5kg, booking reference number-368307.

Dear
This is to inform you that your abave mentioned outlet does not have credit card machine or refusing to accept thr credit card.
If this us the way of service giving to your customers this is not done and I am just complaining to you and also sending this mail to media as well as pmo office.
I need information what action you have taken againt this outlet immediately.
Regards
Bhupinder kalra
[protected]@gmail.com
#[protected]

I'm a vivid traveller across India and a loyal customer of Indian Oil fuel .
This time I was on my way from Karnataka to Kerala with my friends in Canada. We have fueled from an Indian Oil Outlet on our way from Salem. One of the female members in the car wanted a bio break in-between when we approached to Madurai. We paused at INDIAN OIL VELAVAR FUELS. But we were stopped by a staff member and told us there is no water in the washroom and hence kept the room locked.
Hence she had to suffer till the next stop to relieve herself which personally I've felt very embarrassing being the host of the trip.
I always had high expectations abt IOC outlets and their services but this instance let me down!!!

Refill booked on 02/01/2017 & cylinder not received even as on 10/01. Followed up over phone yesterday & today but without any result. On both the days it was mentioned that the delivery was being made first to the village(s). Why? Is the delivery not by the order of booking? Moreover the fact is that the villagers are selling gas cyilnders in black & there are many of them. I can take yoo to the village to see what is happening.The villagers, the agency & the delivery man, all are making money. Some strict action needs to be taken right away.

N. K. Arya
Indane LPG Cons. # [protected]
Agnihotri Gas Service, Sector-37, NOIDA

My Mob. # [protected]
e-mail : [protected]@gmail.com

I am Akhtar Hussain Ansari. My Consumer number is [protected] and my LPG ID is
3 [protected].Distributor Code:140947
Distributor Name: SPE CO-OP.STORES LTD.
Distributor Address:SANTALDIH SUPER MARKET DIST. PURULIA
Distributor Phone :[protected] By Mistake i clicked on I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy.I would like to cancel my give up subsidy request. This is my humble request to you pls do the needful to initiate the process as early as possible.Iwould like to receive my subsidy in my
SBI account-[protected], Pls
accept my humble request...

I have joined with deep Indian company in Ahmedabad Gujarat my consumer number is D671 my lpg bottle not deliver proper time and office staff behavior is very dirty & delivery boy behavior is very dirty he is required bonus with my family person so we take him that but he is not satisfied so please don't stop for this position and do activities for this subject fast thanks

From my gas agency, they came for mandatory checking and received an amount of 150 rupees. Why are you charging this much of huge amount for doing nothing? How much we have to pay for having a cylinder. Cylinder charge, amount for the person delivering cylinder, all are forcing us to pay. Agency forced us to buy gas stove while getting new connection even though we have one. Please clarify me why you are charging 150.

Dear Sir,

My consumer no.-CX3129210 & I have received one cylinder from M/S Anita Indane Agency, Rongpur, Silchar on dtd. 06.01.2017. When I fitted this cylinder with my Gas Stove then the LPG Gas cylinder smelts entire my room. Please replace the cylinder with good one cylinder and also the delivery boy or agency holder could not check properly.

Regards,
BIPLAB DEY
CELL NO.-[protected].

Ref:
INDANE CONSUMER NO:46295, LPG ID:[protected]
AADAAR NO:[protected]
BILL NO:[protected] dt 2/12/2016. DISTRIBUTOR: ANAND GAS AGENCIES Ph :[protected]
A/c no: [protected], Federal bank, Kalamassery Branch, Kochi
Sir,
I was getting subsidy of my above mentioned gas connection through my federal bank account. But I have not received the subsidy credited for my last bill.(copy attached.) till date. Though I approached the distributer and also complainted in [protected], I am not getting any positive reply. Kindly do the needful to repay my subsidy amount to my account. I have submitted the copy of aadaar card several times

Plz find file-
Here with attached scan copy for u r consideration & kind action!
Our RTI ... ... ... ... ... ...

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Thanks with regds

Anurag Dhuliya
[protected]

Dear Sir/ Madam, My consumer number is CX1965417 in R K Indane Gas Pragpur in teh Dehra Dist. Kangra Himachal Pradesh. I have created my log in ID Svijay50 in fist week of jan 2017 to use your online services but unfortunately fill the wrong e-mail ID during registration and now unable to receive login details .Now when ever I tried to change my e-mail ID its showing me invalid e-mail..Neither your system is allowing me to create a new log in id. The only help which I needed from you is that can you change my registered email id to [protected]@gmail.com, So that I can retrieve my password and start using your online services. In case if you need any further detail then please email to [protected]@gmail.com Thanking you in Advance !! Sincerely yours, Consumer No:CX1965417 Consumer Id:-3-[protected]

Booking for con no 24231 is registered with ref no.770293. Refill expected delivery:3-5 days. Now pay for indane refills by ur debit/credit cards, e-wallets

Message received on 31.12.2016

Cash memo [protected] of amount rs.677 generated for booking no. 770293, shall be delivered shortly. Insist for pre-delivery check while receiving refills

Message received on 5.1.2017

After all above message i had yet not received any cyl at my home. Please check is gas agency or hawker doing some thing wrong because by their mistakes iam suffering from last few days. Please check it sincerely i shall (Ioc consumer) be thankful to ioc

Note : consumer no. 24231
Name : dr. M. Pathamuthu
Address : 2/40 arul illam, s. Melapatti, peraiyur taluk, madurai dist. Tamilnadu. 625703.
Mobile: [protected]

I have made a booking on 03rd January 2017 for a LPG Cylinder refill of Indane through IVR booking. My gas agency is Uday Deep Gas Service Sector - 7 Faridabad. After 6 good days of booking, I have not received the gas cylinder nor any intimation from the agency for this delay.

This is not the first time that the gas cylinder delivery is delayed from this agency. For past 5 months, we have been facing same problem. More so, we are also getting underweight cylinders with water filled in them.

I am highly disappointed with this agency and need to get my agency changed asap.

My self Anjani Kumar Jha bearing consumer no.2112 have booked for a cylinder of gas on 19.11.2016 vide booking no.390342, delivered the gas on 19.11.2016. But till date the subsidy was not realised. On enquiry to the agency, replied to me that you have forgiven your subsidy but I have not forgiven up my subsidy. My annual income is Rs.5 lacs (appox.) Which half of Rs.10 lacs. I have also submitted my aadhar to the gas agency as well as to the Bank. Please arrange to do the needful as I am a senior citizen.

Sir, my name is shivnarayan ([protected]), consumer no. [protected] ([protected]), i have already registered a complaint with you and you replied that either cont on [protected] or lodged a complain on www.indane.co.in, i have tried both these but all in vain because complain not lodged due to server problem. My complaint is whenever we refilled our empty cylinder than home delivery and cyl refill pay-slip is not provided at everytime. The behaviour of delivery person is very very rude, he had taken our passbook and not given before reminding him 2-3 times after 9-10 days. When we cont to distributor ([protected]) than he replied "aap cyl refill pay-slip ka kya karoge, aur passbook ka kya karoge??". Hence i request to help me ([protected])

Refill booked on 20.12.16 vide ref no [protected] dated 20.12.16 but still cylinder not delivered sir my parents are facing problems due to this being more than 75 years arranging other olternate. Gas agency name is palam gas agency palampur distt kangra hp. This is regular process of this gas agency many times and creating unecessary harassment to my old age parents.

Sir, i am santosh kumar gouda, residence in bhubaneswar, my consumer no is cx20848828, the gas agency is maa mangala indane A/C:-bhubaneswar.i booked a gas on 18 deceber 2016 but still i did not get the new gas cylinder.when i asked them they give certain unusual excuses, like the cylinder out of stock.plese solve this problem our family face a lot of problem for this.

your faithfully
Santosh kumar Gouda
consumer no:-
cx20848828
dt:-6 january 2017