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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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5159
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Indian Oil Corporation [IOC] reviews & complaints page 220

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D
deepanshugupta6939
from Delhi, Delhi
Jan 22, 2017
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh

Dear Sir,
I have not recieved subsidy from last 3 months with reference to order no. [protected], [protected], [protected] and cash memo No.[protected], [protected], [protected] for the date 16/12/2016, 26/11/2016, 18/10/2016 respectively. I have submitted my aadhar number to my distributer (captain gas service) but not updated till now.
i have also visited my distributer place but they told me that my aadhar number is not registered with them.
Please resolve my problem as soon as possible
Mar 9, 2017
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2017
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
Gas smell is noticed, we require someone to check
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    Bhanu roy
    from Dhanbad, Jharkhand
    Jan 21, 2017
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    Address: Dhanbad, Jharkhand

    On 21.01.2017, during home delivery gas cylinder, it was found less weight gas cylinder, so I requested the delivery boy to confirm the weight of gas by weigh machine. According to him company did not provide any weigh machine to the delivery boy . As I did not accept gas cylinder and sent it back to the distributor . Details are as follows ...
    Bill no. [protected]. Dt. 17.01.2017
    Customer no. BIJ12534
    Binod Gas Distributors TIN No..[protected]
    Kindly guide me what should be the next step.
    Thanks.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      A
      apattanaik
      from Dimapur, Assam
      Jan 21, 2017
      Resolved
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      Resolved

      Address: 753004
      Website: IOL

      Indane gas service has provided a gas connection in the name of such a person to a house which situates other's name but the beneficiary claims the house as theirown having a consumer No-1812 through Sree Rama Gas Agency, Badambadi(near Pala mandap), Cuttack, odisha
      shall the IOL, Entertain this ?
      If you really want to help us please ask the beneficiary not to use the gas card for claiming a tittle over one's house otherwise the gas connection may ploease be withdrawn or the residential address of the person may be changed by claiming her uptodate ROR or Sale Deed.
      Mar 9, 2017
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Jan 21, 2017
      Updated by apattanaik
      Please solve our problem arising out of the facility provided to others who is harassing us.
      Verified Support
      Feb 06, 2017
      Indian Oil Corporation [IOC] Customer Care's response
      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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        B
        ballem
        from Delhi, Delhi
        Jan 20, 2017
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        1. I have booked refiill On No. CX22967750 and received message that bill generated with no.[protected] on booking ref no.889741.on[protected].
        2. On[protected], I received anothermessage stating that 'Bill stands cancelled and door closed.Delivery may be reattempted shortly.
        3.. We did not go any where after booking the Refill.
        4. Therefore request take necessary action to do the services properly.
        BV Prasada Rao
        Consumer no. CX22967750
        supplier:Sri Sainath Indane, vuda nagar, station rd, kurmannapalem
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          Somenath Mallik
          from Mandapeta, Andhra Pradesh
          Jan 20, 2017
          Resolved
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          Resolved

          Address: 700051

          Ref. to my previous complaint no. 2763486 dated 27/9/2016 I have to inform you that my subsidy has been stopped from 27/9/2016 without any notice.
          In this context I like to inform you that I have already submitted AADHAR NO. to my distributer and also my yearly income not exceeding to Rs.1000000/-. I shall be thankful if you kindly look into the matter and grant my subsidy as quick as possible. The detail of my LPG details are as follows:
          Distributor SEBA FUEL, CHOWDHURY PARA ROAD, NIMTA, KOLKATA 700049
          CONSUMER NO. 2236522
          PAN NO. AEEPM8718F
          AADHAR NO.[protected]
          BANK ACNO. [protected]
          BANK STATE BANK OF INDIA IFSC SBIN0004604
          Mar 13, 2017
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2017
          Indian Oil Corporation [IOC] Customer Care's response
          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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            N
            from Nagpur, Maharashtra
            Jan 20, 2017
            Resolved
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            Resolved

            Address: Nagpur, Maharashtra

            Sir,
            compliant of Padmaja Gas Agency, Nandanwan, Nagpur.(Maharashtra)
            My consumer No.3507
            Name. Mrs Varsha N Rambhad, M.no.[protected]

            I have booked online refilling of my cyclinder on dt.03.01.2017. Till date, Agency has not supplied the cyclinder. Almost 17 days passed.

            Please take strict action against Padmaja gas Agency, Nagpur, so that it may not happen again in future

            Thanking you

            regards
            Mrs Varsha Rambhad
            Mar 9, 2017
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Jan 21, 2017
            Updated by [email protected]
            Respcted Sir,

            subject : Compliant against Padmaja Gas Agency. Nagpur(MS)
            My consumer no.3507.
            My mobile no.[protected]
            online booking on dt.03.01.2017

            I had not received refilled Gas cyclinder from Padmaja Gas Agency till date.

            You are requested to look into this matter and take action against the Agency, which can benefit other customer also.
            Jan 22, 2017
            Updated by [email protected]
            Comp against: Padmaja Gas Agency, Nagpur. Ph.no.0712.2702702
            Consumer number : 3507
            Customer Contact number : [protected]

            I am really sorry to state here that, despite of my repeated compliants, your customer service dept has not solved my problem.
            The Agency is unable to supply the refill gas cylinder after almost 20 days has passed.
            You must be very well aware of this situation.
            I once again request you to resolve my problem.

            regards

            Mrs Varsha Nitin Rambhad
            Verified Support
            Feb 06, 2017
            Indian Oil Corporation [IOC] Customer Care's response
            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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              L
              lulu and sky
              from Delhi, Delhi
              Jan 20, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110076
              Website: indane.co.in/new_connection.php

              I was paid of Rs. 5445 for Indane new connection on 7th Jan'17 and it will be processed within 72 hours as per indane gas service but today is 20-Jan-17 but till date distributor denied for payment receiving status. Indane also did not picking my calls & customer care also always technical issue. I want my money back or release new connection on urgent basis. this is a act of human harassment.

              Distributor Name- K-2 International  
              Gas Agency · Sarita Vihar
              Address: Janta Flats, 255-A POCKET-N, Sarita Vihar, New Delhi, Delhi 110076
              Phone:[protected]
              Hours: Open today · 9AM–5PM

              My Details: Raju Singh
              [protected]
              Registration no: N1612261072121828291424
              Mar 9, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2017
              Indian Oil Corporation [IOC] Customer Care's response
              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                D
                deivanai ganesan
                from Chennai, Tamil Nadu
                Jan 20, 2017
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                Address: Chennai, Tamil Nadu

                Our Customer Number:60648, We have booked a refil on 08th January 2017 Our cash memo generated on 18th january 2017. Our cash memo Number [protected]. Our doors are always open. But our refil booking got cancelled with the reason that the doors are closed on 20th january. This is not acceptable.our second cylinder is also empty. We cannot wait for another 10 days. We are in need of cylinder immediately. We hop that we will get the proper response.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                No proper toilets as mandatory
                Near mundka main rd delhi to rohtak
                Very shamefull experience with company like Ioc

                Please contact to share the video proof.
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                  R
                  ranga seshu
                  from Hyderabad, Telangana
                  Jan 19, 2017
                  Resolved
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                  Resolved

                  Address: 500027
                  Website: [email protected]

                  I am having a gas connection with Mukund Enterprises, Barkatpura under cutomer number 29285. I have booked a gas refill and the same was delivered today. The cash memo [protected] is for Rs 668.50. This I presume includes delivery charges. However the delivery boys are charging extra 20 rupees for which no receipt is being given. Please inform me if this is in order or take a complaint and resolve the issue
                  Mar 14, 2017
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 06, 2017
                  Indian Oil Corporation [IOC] Customer Care's response
                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                    A
                    akreenasahu
                    from Allahabad, Uttar Pradesh
                    Jan 19, 2017
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                    Address: Jhansi, Uttar Pradesh

                    Subsidy not get
                    I am consumer of indane gas my name is Ajay Kumar Sahu my consumer no. N12749 and gas agency is Narmata gas khandero gate Jhansi
                    I did not get subsidy till 10/3/2015, 11/4/15, 19/9/15, 3/1/16, 20/2/16, 8/5/16, 10/6/16
                    My account and gas connection is also link adhar card
                    My adhar card is[protected]
                    So please send my gas subsidy in my account
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      S
                      shilpi1990
                      Jan 19, 2017
                      Resolved
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                      Resolved

                      Address: 852128

                      Hello sir,
                      Good Evening.
                      This is for kind information my consumer NO-CX8532764
                      DISTRIBUTOR NAME SHIV SHAKTI INDIAN BOOKING DATE 20/12/2016 REFERENCE NUMBER 900444 AND BOOKING ORDER NO-[protected], I had booked refill cylinder and pay online payment done successfully. When I approached to distributor had refused to deliver cylinder, he told you pay cash money. Look the below massage, Dear Indane Customer, Booking for cons. no.CX8532764 is registered with Ref No.900444.Online payment made Rs 684.5.Est time of delivery is 3 days
                      So please look the matter and help me so Mr P.M.DREAM MUST BE SUCCESSFUL FOR CASHLESS.
                      THANKS
                      Shilpi
                      Mar 15, 2017
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 06, 2017
                      Indian Oil Corporation [IOC] Customer Care's response
                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                        P
                        prashant1988
                        from Bhopal, Madhya Pradesh
                        Jan 18, 2017
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                        Address: Indore, Madhya Pradesh, 452001
                        Website: indane.co.in/new_offices.php

                        My id is [protected]
                        and contact no is [protected]
                        i was called up on your customer care no [protected] from my no a lady pick call and talking with other guy and after 5 min i disconnect the call she is laughing and talking with other i want to know that why my subsidy is not come on my bank account and also i want to know what i have to do to start my sunsity
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          P
                          prachod
                          Jan 18, 2017
                          Resolved
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                          Resolved

                          Address: Kannur, Kerala, 670018
                          Website: Indian Oil Gas Booking online payment

                          Dear PRADEEP KUMAR . M.P,
                          Consumer Number: [protected]
                          Indane Distributor: SREE PRIYA INDANE SERVICES

                          Your request for Indane Refill has been forwarded to your Indane distributor M/s SREE PRIYA INDANE SERVICES
                          Your request reference number is 900151

                          Online payment made On[protected]

                          Refill Amount : 624.00
                          Discount for Online transactions from Indane : Rs 5
                          Bank Charges : 1.78
                          Net amount paid by you : 620.78

                          ------
                          When I received the gas the delivery refused to provide me the cylinder unless I pay him once again cash as 620/-Re . When enquired with the distributor they informed me that they have not received the cash to their bank account so unless I pay once again for the gas cylinder they can not deliver ther same.
                          Mar 9, 2017
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Jan 18, 2017
                          Updated by prachod
                          Name : PRADEEP KUMAR . M.P,
                          Consumer Number: [protected]
                          Indane Distributor: SREE PRIYA INDANE SERVICES

                          In Spite of multiple follow ups with my Bank and Distributor they keep saying:

                          1. Gas Agency says: Aadhaar Card is linked to consumer number.
                          2. SBT Bank : Manager showed my Bank account is linked to Aadhaar.

                          However it has been an year and till date I have never received my Gas subsidiary. Kindly advise what am I supposed to do to resolve this issue.
                          Verified Support
                          Feb 06, 2017
                          Indian Oil Corporation [IOC] Customer Care's response
                          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                            M
                            M.Dhawan
                            from Chandigarh, Chandigarh
                            Jan 18, 2017
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                            Address: +91

                            Respected Sir, I paid Rs.1800/- through my debit card for payment of petrol on[protected] from Mehra Motors, Sector 16, Panchkula, but got surprise when I checked my Bank Account it has deduction of Rs. 51.75 on[protected] on bill of Mehra Motors, Sector 16, Panchkula. GOI has declared that no transaction charges will be deducted upto amount of Rs.2000/-.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              N
                              neerajkashyap
                              from Delhi, Delhi
                              Jan 17, 2017
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                              Address: New Delhi, Delhi, 110007
                              Website: indian oil corporation customer care

                              Hi I'm neeraj I visited to kings way petrol pump on 7th dec 12:30 am around at late night.I choosed to swap my wife card(Preeti kashyap)because I had not enough cash as per petrol pump guy there is a problem we are facing with card machine .so please swap your card first then we will give you fuel.He tried two times to my wife card of rs 500 but transaction was not done.Then i swap my card on next petrol pump of narain petrol pump station of rs 400.But suddenly i got 3 massage one was rs 400, second was rs500 and third was rs 514.i confirmed from the bank as well they clearly insured me that rs 514 has been debited ...I visited to kings way camp petrol pump they clearly denied to received such kind of payment and also instruct to me to make police complaint as well.Please refund my money or either I will complaint in consumer court.
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                R
                                rishusap
                                from Jalandhar, Punjab
                                Jan 16, 2017
                                Resolved
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                                Resolved

                                Address: Mohali, Punjab, 140301
                                Website: www.Indane.co.in

                                Hi,
                                My Indane Consumer number is CX23656161. I am facing severe refill delay issues at my place. Whenever I book a refill, I get a confirmation message and expected delivery time.But even after waiting for 12-15 days, nobody comes to deliver the refill and instead I get a message of cancellation after waiting for 15 days for no reason. Then I again have to book refill and sometimes we have to personally go to distributor place and request it. Everyone in my building is getting refills on time except me. And it is really surprising that when everyone in the building is getting it on time then why there is always a delay at my place? And recently they went a step ahead. They sent cancellation message mentioning reason that no one was at home.
                                I work remotely from home and stay my retired parents. So there is always someone at home 24X7. So they are just putting reasons without even visiting my place.
                                This is really a pathetic service.
                                Mar 9, 2017
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 06, 2017
                                Indian Oil Corporation [IOC] Customer Care's response
                                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                  R
                                  Raim
                                  Jan 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jalandhar, Punjab, 144014
                                  Website: www.consumercomplaints.in

                                  Dear Sir/Madam
                                  I am Ramneek as a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy . I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : Ramneek Hans Consumer No. 20106 LPG ID: 3 [protected] Contact No. +91-[protected] Email : [protected]@yahoo.com
                                  Domestic LPG Distributor: Ekta Gas Agency, Deol Nagar, Jalandhar
                                  Mar 11, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Jan 16, 2017
                                  Updated by Raim
                                  Dear Sir/Madam,
                                  Kindly tell me the status of my complaint logged on 15th, January 2017 to deactivate give up my LPG subsidy
                                  Jan 18, 2017
                                  Updated by Raim
                                  Dear Sir,
                                  I have lodged my complaint on 15th January 2017 about deactivating my give up LPG subsidy. but till now I didn't get any response from u. u r kindly requested to intimate me the status of my complaint.
                                  Verified Support
                                  Feb 06, 2017
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                  I book my gas booking no.643795 cash memo no.[protected] dated6.1.2017 but gas is not deleverd till now.
                                  Anita Srivastava
                                  Con no.cx6644341
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                                    ruks1014
                                    from Thiruvananthapuram, Kerala
                                    Jan 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Meerut, Uttar Pradesh, 250001

                                    Respected sir,
                                    i want to inform u that i rukhsar praveen is a regular consumer o[censored]r L.P.G. conection o[censored]r L.P.G. CONECTION OF 5KG CYLINDER acording to our needs, having a consumer number [protected] of rana gas agency lalkurti meerut cantt. but from the first day of applying a connection of 5kg i am suffering from many problems n miss behaving of the staff members with me n my members both. i have ignored many time but it is happening contentiously. i have booked a refill of cylender 5kg, booking reference number-368307.
                                    Mar 9, 2017
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 06, 2017
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                      Bhupinder kara
                                      from Kanpur, Uttar Pradesh
                                      Jan 12, 2017
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                                      Address: New Delhi, Delhi, 110058

                                      Dear
                                      This is to inform you that your abave mentioned outlet does not have credit card machine or refusing to accept thr credit card.
                                      If this us the way of service giving to your customers this is not done and I am just complaining to you and also sending this mail to media as well as pmo office.
                                      I need information what action you have taken againt this outlet immediately.
                                      Regards
                                      Bhupinder kalra
                                      [protected]@gmail.com
                                      #[protected]
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      I came for test my bike emission to a authorised Indian oil petrol pump but the service given by the employes was very poor.They makes me wait for more then a hour.which is not acceptable from Indian oil corporation .
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                                        F
                                        faris incube
                                        from Ankola, Karnataka
                                        Jan 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: Madurai, Tamil Nadu, 695581

                                        I'm a vivid traveller across India and a loyal customer of Indian Oil fuel .
                                        This time I was on my way from Karnataka to Kerala with my friends in Canada. We have fueled from an Indian Oil Outlet on our way from Salem. One of the female members in the car wanted a bio break in-between when we approached to Madurai. We paused at INDIAN OIL VELAVAR FUELS. But we were stopped by a staff member and told us there is no water in the washroom and hence kept the room locked.
                                        Hence she had to suffer till the next stop to relieve herself which personally I've felt very embarrassing being the host of the trip.
                                        I always had high expectations abt IOC outlets and their services but this instance let me down!!!
                                        Mar 9, 2017
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 06, 2017
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                        Dear Sir, I hv booked online LPG on dt 10/12 & paid amt thru debit card, due to technical error system not generated cash memo. Rs 602.50 debited in my account, I hv registered complaint so many time wd IOCL but matter not resolved till now. So I, request plz look in this matter and resolve on high priority basis.Thnx, Bhagirath -[protected].
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