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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 220

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A
akreenasahu
from Allahabad, Uttar Pradesh
Jan 19, 2017
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Address: Jhansi, Uttar Pradesh

Subsidy not get
I am consumer of indane gas my name is Ajay Kumar Sahu my consumer no. N12749 and gas agency is Narmata gas khandero gate Jhansi
I did not get subsidy till 10/3/2015, 11/4/15, 19/9/15, 3/1/16, 20/2/16, 8/5/16, 10/6/16
My account and gas connection is also link adhar card
My adhar card is[protected]
So please send my gas subsidy in my account
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    S
    shilpi1990
    Jan 19, 2017
    Resolved
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    Resolved

    Address: 852128

    Hello sir,
    Good Evening.
    This is for kind information my consumer NO-CX8532764
    DISTRIBUTOR NAME SHIV SHAKTI INDIAN BOOKING DATE 20/12/2016 REFERENCE NUMBER 900444 AND BOOKING ORDER NO-[protected], I had booked refill cylinder and pay online payment done successfully. When I approached to distributor had refused to deliver cylinder, he told you pay cash money. Look the below massage, Dear Indane Customer, Booking for cons. no.CX8532764 is registered with Ref No.900444.Online payment made Rs 684.5.Est time of delivery is 3 days
    So please look the matter and help me so Mr P.M.DREAM MUST BE SUCCESSFUL FOR CASHLESS.
    THANKS
    Shilpi
    Mar 15, 2017
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Feb 06, 2017
    Indian Oil Corporation [IOC] Customer Care's response
    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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      P
      prashant1988
      from Bhopal, Madhya Pradesh
      Jan 18, 2017
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      Address: Indore, Madhya Pradesh, 452001
      Website: indane.co.in/new_offices.php

      My id is [protected]
      and contact no is [protected]
      i was called up on your customer care no [protected] from my no a lady pick call and talking with other guy and after 5 min i disconnect the call she is laughing and talking with other i want to know that why my subsidy is not come on my bank account and also i want to know what i have to do to start my sunsity
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        P
        prachod
        Jan 18, 2017
        Resolved
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        Resolved

        Address: Kannur, Kerala, 670018
        Website: Indian Oil Gas Booking online payment

        Dear PRADEEP KUMAR . M.P,
        Consumer Number: [protected]
        Indane Distributor: SREE PRIYA INDANE SERVICES

        Your request for Indane Refill has been forwarded to your Indane distributor M/s SREE PRIYA INDANE SERVICES
        Your request reference number is 900151

        Online payment made On[protected]

        Refill Amount : 624.00
        Discount for Online transactions from Indane : Rs 5
        Bank Charges : 1.78
        Net amount paid by you : 620.78

        ------
        When I received the gas the delivery refused to provide me the cylinder unless I pay him once again cash as 620/-Re . When enquired with the distributor they informed me that they have not received the cash to their bank account so unless I pay once again for the gas cylinder they can not deliver ther same.
        +3 photos
        Mar 9, 2017
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Jan 18, 2017
        Updated by prachod
        Name : PRADEEP KUMAR . M.P,
        Consumer Number: [protected]
        Indane Distributor: SREE PRIYA INDANE SERVICES

        In Spite of multiple follow ups with my Bank and Distributor they keep saying:

        1. Gas Agency says: Aadhaar Card is linked to consumer number.
        2. SBT Bank : Manager showed my Bank account is linked to Aadhaar.

        However it has been an year and till date I have never received my Gas subsidiary. Kindly advise what am I supposed to do to resolve this issue.
        Verified Support
        Feb 06, 2017
        Indian Oil Corporation [IOC] Customer Care's response
        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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          M
          M.Dhawan
          from Chandigarh, Chandigarh
          Jan 18, 2017
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          Address: +91

          Respected Sir, I paid Rs.1800/- through my debit card for payment of petrol on[protected] from Mehra Motors, Sector 16, Panchkula, but got surprise when I checked my Bank Account it has deduction of Rs. 51.75 on[protected] on bill of Mehra Motors, Sector 16, Panchkula. GOI has declared that no transaction charges will be deducted upto amount of Rs.2000/-.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            N
            neerajkashyap
            from Delhi, Delhi
            Jan 17, 2017
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            Address: New Delhi, Delhi, 110007
            Website: indian oil corporation customer care

            Hi I'm neeraj I visited to kings way petrol pump on 7th dec 12:30 am around at late night.I choosed to swap my wife card(Preeti kashyap)because I had not enough cash as per petrol pump guy there is a problem we are facing with card machine .so please swap your card first then we will give you fuel.He tried two times to my wife card of rs 500 but transaction was not done.Then i swap my card on next petrol pump of narain petrol pump station of rs 400.But suddenly i got 3 massage one was rs 400, second was rs500 and third was rs 514.i confirmed from the bank as well they clearly insured me that rs 514 has been debited ...I visited to kings way camp petrol pump they clearly denied to received such kind of payment and also instruct to me to make police complaint as well.Please refund my money or either I will complaint in consumer court.
            +1 photos
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              R
              rishusap
              from Jalandhar, Punjab
              Jan 16, 2017
              Resolved
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              Resolved

              Address: Mohali, Punjab, 140301
              Website: www.Indane.co.in

              Hi,
              My Indane Consumer number is CX23656161. I am facing severe refill delay issues at my place. Whenever I book a refill, I get a confirmation message and expected delivery time.But even after waiting for 12-15 days, nobody comes to deliver the refill and instead I get a message of cancellation after waiting for 15 days for no reason. Then I again have to book refill and sometimes we have to personally go to distributor place and request it. Everyone in my building is getting refills on time except me. And it is really surprising that when everyone in the building is getting it on time then why there is always a delay at my place? And recently they went a step ahead. They sent cancellation message mentioning reason that no one was at home.
              I work remotely from home and stay my retired parents. So there is always someone at home 24X7. So they are just putting reasons without even visiting my place.
              This is really a pathetic service.
              Mar 9, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2017
              Indian Oil Corporation [IOC] Customer Care's response
              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                R
                Raim
                Jan 15, 2017
                Resolved
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                Resolved

                Address: Jalandhar, Punjab, 144014
                Website: www.consumercomplaints.in

                Dear Sir/Madam
                I am Ramneek as a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy . I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : Ramneek Hans Consumer No. 20106 LPG ID: 3 [protected] Contact No. +91-[protected] Email : [protected]@yahoo.com
                Domestic LPG Distributor: Ekta Gas Agency, Deol Nagar, Jalandhar
                Mar 11, 2017
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Jan 16, 2017
                Updated by Raim
                Dear Sir/Madam,
                Kindly tell me the status of my complaint logged on 15th, January 2017 to deactivate give up my LPG subsidy
                Jan 18, 2017
                Updated by Raim
                Dear Sir,
                I have lodged my complaint on 15th January 2017 about deactivating my give up LPG subsidy. but till now I didn't get any response from u. u r kindly requested to intimate me the status of my complaint.
                Verified Support
                Feb 06, 2017
                Indian Oil Corporation [IOC] Customer Care's response
                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                I book my gas booking no.643795 cash memo no.[protected] dated6.1.2017 but gas is not deleverd till now.
                Anita Srivastava
                Con no.cx6644341
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                  R
                  ruks1014
                  from Thiruvananthapuram, Kerala
                  Jan 13, 2017
                  Resolved
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                  Resolved

                  Address: Meerut, Uttar Pradesh, 250001

                  Respected sir,
                  i want to inform u that i rukhsar praveen is a regular consumer o[censored]r L.P.G. conection o[censored]r L.P.G. CONECTION OF 5KG CYLINDER acording to our needs, having a consumer number [protected] of rana gas agency lalkurti meerut cantt. but from the first day of applying a connection of 5kg i am suffering from many problems n miss behaving of the staff members with me n my members both. i have ignored many time but it is happening contentiously. i have booked a refill of cylender 5kg, booking reference number-368307.
                  Mar 9, 2017
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 06, 2017
                  Indian Oil Corporation [IOC] Customer Care's response
                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                    B
                    Bhupinder kara
                    from Kanpur, Uttar Pradesh
                    Jan 12, 2017
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                    Address: New Delhi, Delhi, 110058

                    Dear
                    This is to inform you that your abave mentioned outlet does not have credit card machine or refusing to accept thr credit card.
                    If this us the way of service giving to your customers this is not done and I am just complaining to you and also sending this mail to media as well as pmo office.
                    I need information what action you have taken againt this outlet immediately.
                    Regards
                    Bhupinder kalra
                    [protected]@gmail.com
                    #[protected]
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    I came for test my bike emission to a authorised Indian oil petrol pump but the service given by the employes was very poor.They makes me wait for more then a hour.which is not acceptable from Indian oil corporation .
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                      F
                      faris incube
                      from Ankola, Karnataka
                      Jan 10, 2017
                      Resolved
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                      Resolved

                      Address: Madurai, Tamil Nadu, 695581

                      I'm a vivid traveller across India and a loyal customer of Indian Oil fuel .
                      This time I was on my way from Karnataka to Kerala with my friends in Canada. We have fueled from an Indian Oil Outlet on our way from Salem. One of the female members in the car wanted a bio break in-between when we approached to Madurai. We paused at INDIAN OIL VELAVAR FUELS. But we were stopped by a staff member and told us there is no water in the washroom and hence kept the room locked.
                      Hence she had to suffer till the next stop to relieve herself which personally I've felt very embarrassing being the host of the trip.
                      I always had high expectations abt IOC outlets and their services but this instance let me down!!!
                      Mar 9, 2017
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 06, 2017
                      Indian Oil Corporation [IOC] Customer Care's response
                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                      Dear Sir, I hv booked online LPG on dt 10/12 & paid amt thru debit card, due to technical error system not generated cash memo. Rs 602.50 debited in my account, I hv registered complaint so many time wd IOCL but matter not resolved till now. So I, request plz look in this matter and resolve on high priority basis.Thnx, Bhagirath -[protected].
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                        T
                        tianshi
                        from Jammu, Jammu and Kashmir
                        Jan 10, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Refill booked on 02/01/2017 & cylinder not received even as on 10/01. Followed up over phone yesterday & today but without any result. On both the days it was mentioned that the delivery was being made first to the village(s). Why? Is the delivery not by the order of booking? Moreover the fact is that the villagers are selling gas cyilnders in black & there are many of them. I can take yoo to the village to see what is happening.The villagers, the agency & the delivery man, all are making money. Some strict action needs to be taken right away.

                        N. K. Arya
                        Indane LPG Cons. # [protected]
                        Agnihotri Gas Service, Sector-37, NOIDA

                        My Mob. # [protected]
                        e-mail : [protected]@gmail.com
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Dear Sir, i have received subsidy at time to time but before 4 month i have not received a subsidy my lpg connection. my consumer no is 1750 punhana indane gas service and i have linked my aadhar no with my bank account and submit the copy to punhana indane gas agency and bank also and the staff say that i don't know how your subsidy is not come.
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                          A
                          akhisahil
                          from Yamunanagar, Haryana
                          Jan 10, 2017
                          Resolved
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                          Resolved

                          Address: Purulia, West Bengal, 723146
                          Website: my indane.in

                          I am Akhtar Hussain Ansari. My Consumer number is [protected] and my LPG ID is
                          3 [protected].Distributor Code:140947
                          Distributor Name: SPE CO-OP.STORES LTD.
                          Distributor Address:SANTALDIH SUPER MARKET DIST. PURULIA
                          Distributor Phone :[protected] By Mistake i clicked on I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy.I would like to cancel my give up subsidy request. This is my humble request to you pls do the needful to initiate the process as early as possible.Iwould like to receive my subsidy in my
                          SBI account-[protected], Pls
                          accept my humble request...
                          May 13, 2017
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 06, 2017
                          Indian Oil Corporation [IOC] Customer Care's response
                          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                          Mar 06, 2017
                          Updated by akhisahil
                          how to get lpg subsidy...
                          Sir,
                          Yesterday, I received a cylinder through vendor which is found less 3 kilogram Gas in my cylinder.
                          It is therefore requested you to rectify the problem at the earliest pl.
                          My consumer No is CX1113475
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                            B
                            Bhavdeep sinh
                            from Khedbrahma, Gujarat
                            Jan 10, 2017
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                            Address: Ahmedabad, Gujarat

                            I have joined with deep Indian company in Ahmedabad Gujarat my consumer number is D671 my lpg bottle not deliver proper time and office staff behavior is very dirty & delivery boy behavior is very dirty he is required bonus with my family person so we take him that but he is not satisfied so please don't stop for this position and do activities for this subject fast thanks
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Dear Concern,

                            On 4th-Jan-17, I ordered gas from dealer, they have delivered lick cylinder & Shortage of fuel, it's happened many time.

                            Take action on immediate basis.

                            Delear Name : M/s Uttam Indane - Uttamnagar New Delhi 110058

                            Consumer I'd: [protected]

                            Vicky - [protected]
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                              U
                              UmaAnand
                              from Mumbai, Maharashtra
                              Jan 10, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600053

                              From my gas agency, they came for mandatory checking and received an amount of 150 rupees. Why are you charging this much of huge amount for doing nothing? How much we have to pay for having a cylinder. Cylinder charge, amount for the person delivering cylinder, all are forcing us to pay. Agency forced us to buy gas stove while getting new connection even though we have one. Please clarify me why you are charging 150.
                              Mar 9, 2017
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 06, 2017
                              Indian Oil Corporation [IOC] Customer Care's response
                              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                              Mandotary inspection charge 150/- and other gst charge total 177/- rs

                              Is this ok?
                              I don't know whether is true or false but I received the paper where they have mentioned that its mandatory from the Indian oil corporation for an inspection of your gas in every five years and the charges are 200 rupees excluding GST 18% which is totally rubbish.

                              Mandatory checking charge 150 received - Comment #3716230 - Image #0
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                                R
                                RUPA1986
                                from Haflong, Assam
                                Jan 10, 2017
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                                Address: Cachar, Assam, 788009

                                Dear Sir,

                                My consumer no.-CX3129210 & I have received one cylinder from M/S Anita Indane Agency, Rongpur, Silchar on dtd. 06.01.2017. When I fitted this cylinder with my Gas Stove then the LPG Gas cylinder smelts entire my room. Please replace the cylinder with good one cylinder and also the delivery boy or agency holder could not check properly.

                                Regards,
                                BIPLAB DEY
                                CELL NO.-[protected].
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Dear Sir/Madam,
                                I had book my cylinder on your website dated on 30/12/2016 and amount is deducted .But till date cylinder in not book and not revert my amount.So tell me what the next process i book again or not.

                                Indane Customer No.: CX19736927
                                Gas Agency Name : Laskhay gas agency
                                Jagatpura, Jaipur Rajasthan
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                                  basanth sreedhar
                                  from Kunnattur, Tamil Nadu
                                  Jan 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ernakulam, Kerala, 682024

                                  Ref:
                                  INDANE CONSUMER NO:46295, LPG ID:[protected]
                                  AADAAR NO:[protected]
                                  BILL NO:[protected] dt 2/12/2016. DISTRIBUTOR: ANAND GAS AGENCIES Ph :[protected]
                                  A/c no: [protected], Federal bank, Kalamassery Branch, Kochi
                                  Sir,
                                  I was getting subsidy of my above mentioned gas connection through my federal bank account. But I have not received the subsidy credited for my last bill.(copy attached.) till date. Though I approached the distributer and also complainted in [protected], I am not getting any positive reply. Kindly do the needful to repay my subsidy amount to my account. I have submitted the copy of aadaar card several times
                                  Mar 9, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2017
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                    RAGI SHARMA
                                    from Haridwar, Uttarakhand
                                    Jan 9, 2017
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                                    Address: Pauri Garhwal, Uttarakhand, 246155

                                    Plz find file-
                                    Here with attached scan copy for u r consideration & kind action!
                                    Our RTI ... ... ... ... ... ...

                                    ... ... ... ... ... ...
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                                    ... ... ... ... ... ...
                                    ... ... ... ... ... ...
                                    ... ... ... ... ... ...
                                    ... ... ... ... ... ...
                                    ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...
                                    Thanks with regds

                                    Anurag Dhuliya
                                    [protected]
                                    +1 photos
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      tnaresh50
                                      from Solan, Himachal Pradesh
                                      Jan 9, 2017
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                                      Address: 177101

                                      Dear Sir/ Madam, My consumer number is CX1965417 in R K Indane Gas Pragpur in teh Dehra Dist. Kangra Himachal Pradesh. I have created my log in ID Svijay50 in fist week of jan 2017 to use your online services but unfortunately fill the wrong e-mail ID during registration and now unable to receive login details .Now when ever I tried to change my e-mail ID its showing me invalid e-mail..Neither your system is allowing me to create a new log in id. The only help which I needed from you is that can you change my registered email id to [protected]@gmail.com, So that I can retrieve my password and start using your online services. In case if you need any further detail then please email to [protected]@gmail.com Thanking you in Advance !! Sincerely yours, Consumer No:CX1965417 Consumer Id:-3-[protected]
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Jan 16, 2017
                                      Updated by tnaresh50
                                      My complaint is not resolved uptill now and no response from Indian oil corporation. Mobile no. [protected]
                                      E-mail. [protected]@gmail.com
                                      Jan 24, 2017
                                      Updated by tnaresh50
                                      No response from company till date.
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                                        A
                                        Anbusivan MP
                                        from Tindivanam, Tamil Nadu
                                        Jan 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: Madurai, Tamil Nadu, 625703

                                        Booking for con no 24231 is registered with ref no.770293. Refill expected delivery:3-5 days. Now pay for indane refills by ur debit/credit cards, e-wallets

                                        Message received on 31.12.2016

                                        Cash memo [protected] of amount rs.677 generated for booking no. 770293, shall be delivered shortly. Insist for pre-delivery check while receiving refills

                                        Message received on 5.1.2017

                                        After all above message i had yet not received any cyl at my home. Please check is gas agency or hawker doing some thing wrong because by their mistakes iam suffering from last few days. Please check it sincerely i shall (Ioc consumer) be thankful to ioc

                                        Note : consumer no. 24231
                                        Name : dr. M. Pathamuthu
                                        Address : 2/40 arul illam, s. Melapatti, peraiyur taluk, madurai dist. Tamilnadu. 625703.
                                        Mobile: [protected]
                                        Mar 9, 2017
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 06, 2017
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                        Tee Aar service station in Mohanlalganj Lucknow is wasting water in washing car's. When the water tank start overflowing no one is there to turn off the submersible machine. They are wasting water without thinking of future generations

                                        Cylinder still not delivery at home in most of our villages. - Comment #2634813 - Image #0
                                        My consumer no.[protected] I have booked gas online on 03.01.2017.booking ref.no.is 900052 but by mistake I booked today.so please cancelled that booking.
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