Indian Oil Corporation [IOC] Complaints & Reviews

Refill booked on 02/01/2017 & cylinder not received even as on 10/01. Followed up over phone yesterday & today but without any result. On both the days it was mentioned that the delivery was being made first to the village(s). Why? Is the delivery not by the order of booking? Moreover the fact is that the villagers are selling gas cyilnders in black & there are many of them. I can take yoo to the village to see what is happening.The villagers, the agency & the delivery man, all are making money. Some strict action needs to be taken right away.

N. K. Arya
Indane LPG Cons. # [protected]
Agnihotri Gas Service, Sector-37, NOIDA

My Mob. # [protected]
e-mail : [protected]@gmail.com

I am Akhtar Hussain Ansari. My Consumer number is [protected] and my LPG ID is
3 [protected].Distributor Code:140947
Distributor Name: SPE CO-OP.STORES LTD.
Distributor Address:SANTALDIH SUPER MARKET DIST. PURULIA
Distributor Phone :[protected] By Mistake i clicked on I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy.I would like to cancel my give up subsidy request. This is my humble request to you pls do the needful to initiate the process as early as possible.Iwould like to receive my subsidy in my
SBI account-[protected], Pls
accept my humble request...

I have joined with deep Indian company in Ahmedabad Gujarat my consumer number is D671 my lpg bottle not deliver proper time and office staff behavior is very dirty & delivery boy behavior is very dirty he is required bonus with my family person so we take him that but he is not satisfied so please don't stop for this position and do activities for this subject fast thanks

From my gas agency, they came for mandatory checking and received an amount of 150 rupees. Why are you charging this much of huge amount for doing nothing? How much we have to pay for having a cylinder. Cylinder charge, amount for the person delivering cylinder, all are forcing us to pay. Agency forced us to buy gas stove while getting new connection even though we have one. Please clarify me why you are charging 150.

Dear Sir,

My consumer no.-CX3129210 & I have received one cylinder from M/S Anita Indane Agency, Rongpur, Silchar on dtd. 06.01.2017. When I fitted this cylinder with my Gas Stove then the LPG Gas cylinder smelts entire my room. Please replace the cylinder with good one cylinder and also the delivery boy or agency holder could not check properly.

Regards,
BIPLAB DEY
CELL NO.-[protected].

Ref:
INDANE CONSUMER NO:46295, LPG ID:[protected]
AADAAR NO:[protected]
BILL NO:[protected] dt 2/12/2016. DISTRIBUTOR: ANAND GAS AGENCIES Ph :[protected]
A/c no: [protected], Federal bank, Kalamassery Branch, Kochi
Sir,
I was getting subsidy of my above mentioned gas connection through my federal bank account. But I have not received the subsidy credited for my last bill.(copy attached.) till date. Though I approached the distributer and also complainted in [protected], I am not getting any positive reply. Kindly do the needful to repay my subsidy amount to my account. I have submitted the copy of aadaar card several times

Plz find file-
Here with attached scan copy for u r consideration & kind action!
Our RTI ... ... ... ... ... ...

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Thanks with regds

Anurag Dhuliya
[protected]

Dear Sir/ Madam, My consumer number is CX1965417 in R K Indane Gas Pragpur in teh Dehra Dist. Kangra Himachal Pradesh. I have created my log in ID Svijay50 in fist week of jan 2017 to use your online services but unfortunately fill the wrong e-mail ID during registration and now unable to receive login details .Now when ever I tried to change my e-mail ID its showing me invalid e-mail..Neither your system is allowing me to create a new log in id. The only help which I needed from you is that can you change my registered email id to [protected]@gmail.com, So that I can retrieve my password and start using your online services. In case if you need any further detail then please email to [protected]@gmail.com Thanking you in Advance !! Sincerely yours, Consumer No:CX1965417 Consumer Id:-3-[protected]

Booking for con no 24231 is registered with ref no.770293. Refill expected delivery:3-5 days. Now pay for indane refills by ur debit/credit cards, e-wallets

Message received on 31.12.2016

Cash memo [protected] of amount rs.677 generated for booking no. 770293, shall be delivered shortly. Insist for pre-delivery check while receiving refills

Message received on 5.1.2017

After all above message i had yet not received any cyl at my home. Please check is gas agency or hawker doing some thing wrong because by their mistakes iam suffering from last few days. Please check it sincerely i shall (Ioc consumer) be thankful to ioc

Note : consumer no. 24231
Name : dr. M. Pathamuthu
Address : 2/40 arul illam, s. Melapatti, peraiyur taluk, madurai dist. Tamilnadu. 625703.
Mobile: [protected]

I have made a booking on 03rd January 2017 for a LPG Cylinder refill of Indane through IVR booking. My gas agency is Uday Deep Gas Service Sector - 7 Faridabad. After 6 good days of booking, I have not received the gas cylinder nor any intimation from the agency for this delay.

This is not the first time that the gas cylinder delivery is delayed from this agency. For past 5 months, we have been facing same problem. More so, we are also getting underweight cylinders with water filled in them.

I am highly disappointed with this agency and need to get my agency changed asap.

My self Anjani Kumar Jha bearing consumer no.2112 have booked for a cylinder of gas on 19.11.2016 vide booking no.390342, delivered the gas on 19.11.2016. But till date the subsidy was not realised. On enquiry to the agency, replied to me that you have forgiven your subsidy but I have not forgiven up my subsidy. My annual income is Rs.5 lacs (appox.) Which half of Rs.10 lacs. I have also submitted my aadhar to the gas agency as well as to the Bank. Please arrange to do the needful as I am a senior citizen.

Sir, my name is shivnarayan ([protected]), consumer no. [protected] ([protected]), i have already registered a complaint with you and you replied that either cont on [protected] or lodged a complain on www.indane.co.in, i have tried both these but all in vain because complain not lodged due to server problem. My complaint is whenever we refilled our empty cylinder than home delivery and cyl refill pay-slip is not provided at everytime. The behaviour of delivery person is very very rude, he had taken our passbook and not given before reminding him 2-3 times after 9-10 days. When we cont to distributor ([protected]) than he replied "aap cyl refill pay-slip ka kya karoge, aur passbook ka kya karoge??". Hence i request to help me ([protected])

Refill booked on 20.12.16 vide ref no [protected] dated 20.12.16 but still cylinder not delivered sir my parents are facing problems due to this being more than 75 years arranging other olternate. Gas agency name is palam gas agency palampur distt kangra hp. This is regular process of this gas agency many times and creating unecessary harassment to my old age parents.

Sir, i am santosh kumar gouda, residence in bhubaneswar, my consumer no is cx20848828, the gas agency is maa mangala indane A/C:-bhubaneswar.i booked a gas on 18 deceber 2016 but still i did not get the new gas cylinder.when i asked them they give certain unusual excuses, like the cylinder out of stock.plese solve this problem our family face a lot of problem for this.

your faithfully
Santosh kumar Gouda
consumer no:-
cx20848828
dt:-6 january 2017

I booked indane gas syllender on[protected] with booking number 243627 on Dec 11 and 14 I made a call to the sri santh indane gas point mummidivaram eventhough the syllinder was not delivered to me. On[protected] a msg received to me with details of cash memo no [protected] of amount for 630/-generated for booking number243627.On[protected] again received a message syllinder is delivered with cash memo no [protected] but till today[protected] the syllinder is not delivered to me my customer no 1484 sree santh indane mummidivaram east godavari district my house is located below 15 km from the point we are paying 50 rupees per syllinder as delivery charge eventhough we are not getting proper service from them I m facing the same problem for the fouth time sequentially I brought the same matter to the notice of the proprieter also eventhough it is not rectified my phone no [protected] kindly take necessary action as early as possible

Complain against your gas subsidy rules

Respected Sir,

I am really offended with your gas subsidy rules if I select a bank account which is already linked with my Aadhar Number & I am not submitted any request to change my bank account for subsidy then why are you send the funds automatically without my permission to my others bank account which is already closed? What is the rules? Why are you harassment public? If you think that you are send the funds with any account without checking if account is operative or non- operative then it’s completely your failure why are you not checking & send the funds to closed account? What are you think? You are taking any decision & we accepted? If yes then why are you take the bank account details at the time of subsidy from fill up process? You are only take the Aadhar why are you harassment all time with your bogus system? If you not implement the system then why are you making false promises which you have not completed? Why you are not respected human selection? If I am open a bank account with my decision & close my bank account with my decision as respect & obey your rules I linked my Aadhar number but that is not means I am requested my subsidy with my new account then who are you taking the decision without permission? Please answer my question I am really offended with you rules.

Thanks & Regards
Nisith Mondal.

I'm indane using customer.i getting gas from thinar gas agency karumandapam trichy, tamil nadu.Every distributors asking extra Rs 50 for each gas.My bill amount is Rs628 he argued to give Rs670 but i refused to give, for that he is saying u can get gas from shop itself.please take quick action, many area distributors are forcing us to give extra money.

On 04 Jan 17 @ 16:02 filled fuel of 2150/- Rs from SHREE LAXMINARAYAN AUT, AHMEDABAD AND PAID THROUGH DEBIT CARD and from bank got the message payment deducted of 2211.92/- Rs from account ...

MID : [protected]
TID : 30012838
BATCH NO : 000143
INVOICE NUMBER : 005477

May be its not a bigger amount but must have to file a complaint for it ...
Requesting you to resolve this on priority

Respected sir,
it is being humbly brought to you notice that i purchased deiselof Rs 2000 from a petrol pump and made a payment of Rs 2000 through debit card on 25.11.2016. I am penalised a payment of Rs 57.5 for that. Is it the benifit of cash less transaction? whereas according to PM there should be no charges. but if it is to be the case no one will be using cash less transactions debit cards. only via other means it will be done. kindly do the needfull. so that the customer is not punished for nothing.
Is it digital India?
kindly respond.
thanx
surinder puri[protected]

Sir,
Alas! repetition of earlier complaint.I had booked a LPG C cylinder on 29th Dec for my house.But till date no refill of the cylinder took place. I today agin tried to book but to my surprise I was told that the cylinder delivered to me on 30th December 2016.I am constrained to write you to look in to the matter and make efforts to distribute the same at my house 136/6 Hans Enclave Gurgaon, Haryana at the earliest as I am facing hardship to due to non-delivery of gas cylinder. I shall feel obliged to you for this kind act.
With utmost regards
Yours Sincerely
Bhup Ram Yadav