Indian Oil Corporation [IOC] Complaints & Reviews

My customer number is 10983, i have booked cylinder on 16/12/2016 with ref no 296245. Afte that cash memo [protected] generated on 20/12/2016 but till time lpg cylinder not delivered by omkar agency - ahmedabad. I have tried 20+ time on their land line number[protected] and[protected]. No one respond on this. I hope you will take necessary action against the distributor.

I hoder of consumer No 8502 at poornima indane gas service, parakode, Adoor. I have booked for a refill on[protected] vide booking No 502011. The cash memo No [protected] generated on[protected]. No delivery even after a week. The attitude of the agency is pathetic. I have repeatedly contacted the agency but they are not even ready to give a satisfactory answer.

The gas cylinder against my booking no. 608213 and cash memo no.[protected] dt.27.12.2016 was not materialised due to door lock clause, on enquiry i was told that refilled cylinder will be delivered only upto 2nd floor, i am put up on 3rd floor and for last five years i am being supplied refilled cylinders regularly. Dealer is encouraging me to pay extra money for delivery. Please investigate and arrange supply at the earliest.

Dear Sir/Madam,

This is regarding an Indane gas distributor in Nelmangla (Bangalore Rural) who allegedly over-charges customers for delivering gas cylinders to home.

SC number: 4026543

THEY HAVE A FIXED extra Rs.50 Per cylinder on the bill amount.

When asked for reason, the delivery boy said they don't get paid and the have to survive on tips.
I approached the agency and they were over-careless and sounds like they are very much part of this scam.
They said all agencies (Bharat, HP) also charge 40-50 rupees extra per cylinder.

Actual bill amount was Rs.595.5 but I was charged RS.640.

I've attached the actual bill and I made the delivery boy to write the amount the he charged at the backside of the same bill.

Request you to kindly intervene & help people of Nelmangla out of this corruption.

Dear sir,
I have booked a gas cylinder on 07.12.16, booking no.-464125, consumer no.-g15382 and i got a message from service center that my cash memo no-[protected] generated on 11.12.16 but instead of getting any cylinder i got a message on 16.12.16 that "your refill booking no.-464125 stands cancelled need to ask distributor for further reason. And this happened with me third time, earlier also same thing happens with me, when i visit distributor he start giving lame excuses & asked to wait another one or two days to deliver the cylinder. It seems that they black market cylinders on first booking then if customer agitates they give them cylinder of some other customer. And they have made it a practice.
My wife is home maker and i am residing with my parents so my home is always open in day time so the reason of not available at home is also ruled out.
This time also after 1st cancellation i have made another booking on 22nd dec with booking confirmation no 471137 & got massage regarding the generation of cash memo : [protected] on 24th dec but still i am waiting for cylinder to deliver.
Kindly take the appropriate action against the culprit.

Name of distributors is : gem gas services
Kharar, punjab

I booked for Indane refill for my gas connection CX9998605 on[protected]. On[protected] SMS was received that cash memo has been genarated. I contacted my gas agency - Cooking Gas Agency, Malvia Avenue, Sastri Nagar, Thiruvanmiyur, Chennai on[protected] and was informed that Indane refill will be issued by Monday/Tuesday. Meanwhile I got SMS that the booking has been cancelled - reason door closed. Actually my wife and my mother in law are always present in the house and when checked with building watchman i was informed that no agency delivered cylinder to the building during 24/25/26 December 2016. I again contacted the agency for delivery which they said they will deliver it. When no cylinder was brought to the flat, I would like to know the reason for cancellation of the booking. I had to visit unnecessarily the gas agency several times for just normal delivery of cylinder. Till the moment of complaint I have not received the cylinder. I hope action will be initiated immediately.

I have booked a Gas cylinder on 23.12.16, booking no.-348951, consumer no.-CX21614279 and I got a message from service center that my cash memo no-[protected] generated on 24.12.16 but till date I have not received any Cylinder but I got a message that " ur refill booking No.-348951 stands cancelled. Reason : Door closed. Delivery may be reattempted shortly." I am very much surprising that my family was full day presents in the Flat. The gas delivery boy has misguided the distributors becoz last time I have denied to pay him extra amount and ask him to show the weigh of the cylinder. I don't know how can I get the cylinder.

Sir,
My consumer no is cx17270572 & booked gas on 20/12/2016. Today booking cancelled due to door locked vide my cash memo no[protected] & booking no 578056.
As myself & family members are at home today so how the message received saying door closed and for re-booking again.
In this connection you are requested to look into the matter and take necessary steps so that I may get the cylinder urgently.
Thanking you,
Rasanand Jana
Dankuni Kalipur-Gobra Rd
Hooghly-712708
WB

I have booked rifil on 11.12.16 with booking reference no 289828. My consumer no is 3340247 and my distributors is aroop enterprise, shibpur, howrah, west bengal, 711102.
But till date i have not get any cash memo no, whenever i enquire at their office they say "next week we will see" nothing is in our hand. Every time they harrasss us. Never we get rifil timely. They even don't want to listen us.
Now it's requested to arrange for my rifil as soon as possible.
Regards
Mina agarwal
Consumer no 3340247
[protected]

Dear it is for ur kind information that i booked my cylinder dated 8th dec.16 but till today i m not getting my lpg cylinder. 3 days before i visited agency office personally (Bansal india gas service pathankot) that told me u get ur cylinder next day but t i'll today i m not getting my cylinder. Dear in past i am also facing the same problem. Do needfull

The pump located on bhilad sarigam main road refused to accept debit card to give fuel for rs 300 and told that pos machine is not working this has happened for many times and every time they refuse to accept card forcing customers to use cash which is so inconvenient in this phase of demonitization. It was disgusting when i was refused for the fourth time in 2 consecutive weeks, i complained to the manager and very arrogantly he told that i as a customer am unlucky that the machine is not working and if i wanted to complain i should go to the bank. I asked him to provide his suggestion booklet available at all pumps but he refused to give and threatened me. Now i felt helpless and disgusted. I feel that filling station must provide cashless methods of payment round the clock as a moral responsibility towards cashless india. I strongly request to take appropriate action

Very late delivery of indane gas and no response from the distributer . Always delaying the refill by 10 days, when we visit to their office . And when we call forst time he will pick the call and tell he will check and get back . And then when we call again he will talk rudely . This is about sro vishnu gas agency in kadugudi having dostributer dinesh [protected]. I did mistake choosing indane .After all its a govt agency and do not care much about AAM aadmi . And also do not know how to behave with customer

Dear sir/madam,

I have applied for indane gas new gas connection in online with the reference number of n161213118434370450875. My application status is all cleared but yet not received the link to pay the amount in online so that i met the distributor but he asked to pay amount of rs.8000/ for double bottle. Please provide link to pay or contact the distributor to accept the money which has given in online.

Thanking you

Jagdeesh kumar n
Dob: 1984: november: 27.

Respected Sir,
I have been a satisfied consumer of Indane gas for many years & My consumer No is 00935. But from last 2 to 3 month i am facing the problem i.e Agency can not delivered cylinder time to time after online booking & also give a wrong reasone for it & also delivery boy can not delivered cylinder at home, but home delivery charges must be taken by him.Behaviour of the Deliver person is rude.

Please take proper action...I

Your faithfully

Hi,

With reference to consumer number [protected] booking cylinder # 600883 booked on 10/12/16 and cancelled on 19/12/16 without intimation and same escalated to gas agency several times and cylinder has been booking only on second time when the customer called the agency person.

The deliver person is rude behavior his name is babu from omshakti agency chennai, please take remedial action against this person.

Respected Sir,
MY Consumer No. [protected] Consumer Name--Amod Kumar
I Have Allredy Book My Coupen On Date 26/11/2016 Booking No. 705 But I Have Not Deliver My Gas Cylinder Till Date 26/12/2016, When I Went
(On Friday) To Sameer Gas Agency They Told That We Will Send Gas But Wright Know I HAve Not Get My Gas Cylinder, Till Today I HAve Not Get My Cylinder Ples See My Issue

Thanks&Regard
Amod Kumar

We stopped at This petrol pump for fuel and to use the restroom.My Dad was in the washroom so my mother and I were waiting outside behind the toilet.After a while we hear the owner yelling at us on top of his voice and used foul language, as he assumed we were peeing right behind the building.He could clearly see that nothing of that sort was happening even after which he continued yelling at us.We clearly explained to him that we were just standing there, he continued yelling and arguing.My Dad interfered even after which he didn't stop and continued fighting.The state of the washrooms are even worse, there wasn't In sanitary conditions at all.We belong to a very respectable and reputed family.We want to keep India clean and be a part of Swacch Bharath initiative.Even in long journeys we make pit stops in petrol pumps to use the washrooms.The least we expect is to have clean washrooms.Having clean bathrooms are basic necessities.Those washrooms looked like they haven't been washed since ages.The irony of this is that when we confronted him about the washrooms he gave us petty reasons, while maintaining a harsh tone.I request you to please look into the matter.I want an apology.Even after seeing we weren't doing anything of that sort he continued to yell and didn't stop.He wasn't sorry for his behaviour.
Invoice Number:224040

My consumer no. is [protected] & My Distributor is Gemini Enterprise in Najafgarh New Delhi whose tele no, is[protected]/25323870. On 16/12/2016 I have make a request to refill.Reference no. is 571363.On 22/12/2016 I received a message that your cylinder has been delivered.But till the time I have not received the cylinder.Today I made call on customer care no. & made a complaint .Complaint No, is 2866884.
requested to kindly rectify this as soon as possible.

I was booked refill cylinder for my father (booking ref no 551926) on 20th November 2016 in my home consumer no 34974.It is not yet supplied by Anand gas agency (Phone no [protected]) .It is seems that their normal supply is 50 days interval .pl note that earlier booking also taken more than 50 days .Presently my both cylinders are empty and do the needful

Im complaint to dharmashasta indane gas, pochampalli,
address is village and mandal pochampally, nalgonda dist.(yadadri bhuvanagiri dist) distributor. Nalla nageshwar. Telangana 508284
please sir im complaint to this response queckly..
There is no bill provide. Response not good. And distributor is very tempered.. There is very gambling.. Plz sir.