Indian Oil Corporation [IOC] Complaints & Reviews

Today 18.12.2016 i purchased maruti swift dezire vxi (Dl 1cv 7004) from rana motors, parshant vihar delhi. Car dealer put 2-2.5 ltrs of petrol and give delivery. I went to shree ram fuel co. (Ioc dealer) parshant vihar and he filled 43.52 ltrs petrol receipt no.[protected] paid by my credit card plus 2 ltrs on a slip given by car dealer so total 45.52 ltrs in addition to 2.5 ltrs which car have already that means total 48 ltrs in a car which has 42 fuel capacity. So please lodge my complaint and enqire or otherwise i shall approach consumer court.
S k jain
Mob [protected]

Sir, my name is Shivnarayan([protected]), consumer no. [protected] ([protected]), agency name-ma krepa indane gramin vitrak, Bilyu Bas Rampura, Sardarsahar, PIN-331403. My complaint is whenever we refilled our empty cylinder than home delivery and cyl refill pay-slip is not provided at everytime. The behaviour of delivery person is very very rude, he had taken our passbook and not given before reminding him 2-3 times after 9-10 days.when we cont to distributor([protected]) than he replied "AAP cyl refill pay-slip ka kya karoge, aur passbook ka kya karoge??". Hence i request to help me([protected])

Respected Sir/Madam,

I Anand Das, S/o Mr. Thanwar Das, Resident in 456, Kavilash Nagar, Bhanpuri, Raipur, Dist. Raipur C.G.
I Purchased A New LPG Connection No; [protected] Registered with Ref. No ; [protected](Dual Cylinder) of Indane Oil Corporation on 14th Dec 2016 @ Rs. 7500 Paid by Cash.

I Received ( 2Nos 14.2 Kgs Cylinder with self Service, 1Nos Gas Stove, 1 Nos Regulator, 1 Nos Hose, 1nos gas Lighter only) They not Issued these product like Apron, Cylinder Stand etc. Gas Book Card without Cover of Rs. 100.00
No Any Visit for Inspection or Installation.

Distributer said No any kind of Bill Invoice Provide behalf of any Products of Gas Appliences axcept Cylinder & the employ says The Bill issue only on plane paper with a rubber stamp on customer demand.
No any guarantee / warranty on product like Stove, regulator or hose Pipe. Gas book also not Issued on Same Day Issued After 2 Days on 17 Dec 2016.
Here is Handwritten Invoice generated after too much force that is also Above rate of MRP on Stove, Gas Book Issued Without Cover.
PR Charge, I Don't know What is PR. Administration Charge also high Rs 310.00 when Actual is Rs. 250.00
Actual Bill/Invoice Generated Only Of Rs. 3050.00 Otherwise rest on plane paper with Rubber stamp
No Sign, Seal or Stamp on Stove Warranty Paper.

They are also generated 3nos of Cash Memo on My Name that is not applicable on me I Have receved only 2 Nos Filled Cylinder That is Legal.
C. Memo 1.[protected]
C. Memo 2.[protected]
C. Memo 3.[protected]
I Only Expect for Actual Bill of Rs. 7500.00 that is I Already Paid.
If I Faced an accident in future it will be hunt my own risk ?

Distributer Reply On Every Enqury or Question :" नहीं पता", "नहीं मिलेगा"

I Hope, Kindly Solve It!
Mobile : [protected]. [protected].
Email : [protected]@gmail.com

Thank You for Regarding

I visited the store and asked the lady to help me in booking the gas cylinder as the same was not getting booked
The lady denied helping me without checking what's the reason as my mobile key was missing and said that I need to replace the mobile in order to get help

This is the kind of people working who doesn't care about customer and just shout at unwanted and unnecessary things

Petrol pump prithvipura Shri Madhopur Sikar Rajasthan Mai dealer ne 24 hours petrol Dene ka board laga Rekha hai or mai yaha 1hour se petrol ke liye present hu or mujhe ab tak koi reply nahi Mila or nahi petrol ke baare mai bataya gaya hai jabki mujhe ghar Jana urgent hai or mera ghar yaha se 7 km duri par hai isliye ye dealer hamare saath Dhoka kar reha hai Jo ki aap se nivedan hai ki is dealer ke against action liya jaye aapka thank you hoga

Sir/Madam
With due respect, I beg to state you that I am Shampa Ghosh having consumer no CX16895012 & sv no. [protected] under Sarenga Gas Service, Howrah, W.B.But very sorry to say the home delivery man is not interested to delivery the LPG bottle without extra paying excluding your mention price.He is telling to me to collect the bottle from their distributor office loudly.Is it true?I want know that, it will pay by me forcefully at the of delivery or it is as usual system by reply bellow email please.What should I do???

Best regards
Shampa Ghosh
[protected]@yahoo.com

Sir,

I am sorry to say that the most inconvenience caused to me by your agency/dealer, while transferring my domestic gas connection from Bengaluru (Ideal Enterprises) to Nelamangala (S.V.Indane gas agency) Bengaluru Rural Dist. transfer letter submitted to SV Indane Gas agency on 13.12.2016.

Transfer appl.Date:10.12.2013
Fresh Trf appl Dat:13.12.2016 (S.V.Indane gas Agency)
till now no connection sanctioned to me
when i inquired in S.V.Gas agency they told me that the problem is from your(HP Gas Co.)
How can i come out from a problem.
i am in urgency...

I booked by lpg gas cylinder on dt 03/11/2016, after too may reminder and visit to gas dealer . he is not able to supply gas cylinder till date. this is necessary service to live life and eat food. how you are providing so irresponsible service. please give us the reason for not supply of lpg cylinder
gas no. is 1982 A . our gas dealer is gulabi bagh gas service, E-131, shastri nagar, delhi-110052

Sir,
i', m a regular customer of phalodi gas agency of indane.

One month ago i got a cylinder. After 20 days of that we used it and when we checked it, this was leaked.

And when i gone to gas agency's office to change my leaked cylinder they refused to change it by saying that this cylinder is not leaked. And when i pour water in front of them air bubbles were came and they were saying this is very low leak.
So please help me ...Because any disaster can happen to any time.
Thanks...

Sir, my name is Shivnarayan([protected]), consumer no. [protected] ([protected]), agency name-ma krepa indane gramin vitrak, Bilyu Bas Rampura, Sardarsahar, PIN-331403. My complaint is whenever we refilled our empty cylinder than home delivery and cyl refill pay-slip is not provided at everytime. The behaviour of delivery person is very very rude, he had taken our passbook and not given before reminding him 2-3 times after 9-10 days.when we cont to distributor([protected]) than he replied "AAP cyl refill pay-slip ka kya karoge, aur passbook ka kya karoge??". Hence i request to help that distributor(Mr. Jagdish)

In the current situation where there is shortage of currency. It is advisable to implement usage of Debit and Credit Card for following charges (example)collected by Agency.

1. Deactivate Inspection Charges
2.Dealer to dealer Gas connection Transfer Charges
3.Gas Regulator replacement charges
4.New tube replacement charges
5.LPG cylinder payment through Delivery man, etc.,

Please kindly take necessary action.

Thanking you,
Regards,
N.Venkkatapathy.

While fund transferring (Rtgs) for hsd/fo, amount credit to iocl main a/c.
Bank authority fail to mention the sub account - hsd/fo account. While transferring. The amount not reflecting in individual a/c. And it delays the supply of material and our prodn. Getting hampered.
Many times bank transfer (Rtgs) the amount into 11. Digit a/c. No. Of supplier-iocl, as they say that the sub account is not reflecting while transferring.

My lpg gas connection no. 85862 was attached on shree darshan gas service meerut but in last month it was transfered to some other lpg dealer. I am a retired person. I am not in position to walk one agency to another for transfer my connection again to my previous dealer. Please attach my connection no. 85862 to shree darshan gas service meerut. I would be highly obliged.
Arun kumar
[protected]

This complaint refers to the petrol pump near mini secretariat, sector-12 faridabad, situated in front of dividing road between sectro-10 and sector-12, faridabad.
The outlet has hired a service from some fraud, unscrupulous and cheat person who has been provided a shelter on the campus and carries out puncture repairing and inflation services to the vehicles.
The other day (On 4th dec, 2016) when i went there to get this facility, they played a fraud. After testing the leak in the tubeless tyre, the air-inlet pipe some how and clandestinely was broken deliberately and charges of rs 120 was levied for replacement. You can understand the urgency of the customer and therefore shelves money. This is unfair and amounts to cheating.
It is requested that this service provider be removed and the petrol station warned of the actions if they hire such service providers as above,

I, smt. Gouri hait (Lpg id is[protected] would inform that without my permission the transfer of my domestic indane gas has been done from dankuni gas distributor to janai nistarini indane.
In this connection i wrote a letter not to transfer my gas service, but it was not complied. So i am now being harassed not for booking my gas & am surprised to observe the whole thing.
Further i make this request to you to please retain my gas connection with dankuni gas distributor once again, since janai is very far away from my house.
So i should not be harassed for such transfer because of my old age
Regards & thanks,
Gouri hait
[protected]

I would like to express my disappointment from your unsatisfactory level of service. Unfortunately, I cannot help but submit this letter of complaint hoping for a fast and adequate resolution.
I am using Indian Gas vide Customer No. 10345 Distributor - Ranbeer Enterprises (14, Aravalli Shopping Centre, Alaknanda, Delhi - 110019). We are continuously facing the Gas leakage problem from last 15 days. We have requested them so many times but I think they are waiting for some bad to be happen.

I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary precautions to prevent such incidents.

Dear sir, i was booking gas on 10/12/2016 through your online gas booking service on www.indane.co.in. I tried to do the pre-payment in advance through card. Due to website error my money got deducted, no gas booking slip generated and even no refund back to my card till now. it was for the amount Rs. 596.91/-. i complaint to costumer complaint through call but they also not able to provide any valuable info. i complaint online and they provided me some number to call but that also not got picked up. please help me to get my money back or book my gas cylinder asap. i will be thankful to you.
Consumer No. CX29264889
My Name RUPIL DEV LAMSAR
Mobile : [protected]

Dear sir,

I am consumer of indane gas service distributor maheshwari gas agency, madan gir, new delhi-110062

My connection no is 12708

I have booked a complaint for leakage but no body iss atteneded so far. Furthe i booked for refill wide order no /cash memo no [protected] dt 10/12 / 2016 is generated and sms about delivery is already recd on my mobile no [protected] but no delivery is made so far.
Kindly look into the matter.
Regards

Rk sinha
Consumer no 12708
Mob no [protected]

I filled petrol on indian oil corporation by using credit card after 500/1000 note banned by government.
Dealer name - m. N desai, changodar, ahmedabad, gujarat. Filling dates 12 nov. 16 & 06 dec. 16 respectively.
Both time filled rs. 250 petrol but charged rs. 261.50.

As per govt. Notification service charges has been waived off on using of card card transections.

The extra charges should be revert to my account

For getting Gas Cylinder I am waiting since 10 am today 12th December when called the gas agency Mohan gas Bangalore, I received rude answer by their staff, they cannot tell the timing whenever find they will deliver. I asked their tentative timings so that I can plan accordingly they are not ready to either confirm or the contact details of delivery boy
. Hence forced to wait from morning to evening by applying leave.
Any way our from this rude people...