Indian Oil Corporation [IOC] Complaints & Reviews

I had lodged a complaint about gas leakage on 12 Sep 2016 by contacting TELE No 1906. Complaint No 158389 was closed after failing to contact me. I again complained to 1906 and re registered the complaint with Regn No 158786 at about 1500 hrs again. I kept on getting queries from [protected] at regular intervals of 2 hrs whether the problem has been resolved. Sorry to state that the Distributor or his mechanic didnot contact me or resolve this issue even by evening of 13 Sept.
In my case I had enough space to segregate the cylinder and keep it away? What would happen if it had happened in a flat or any other enclosed space.?
There must be some accountability when we are dealing with explosives like LPG.
The Distributor had told me that on account of holidays, hi only mechanic was on leave and he was not available till 16 Sep.
Hope you will streamline the proceedure so that accidents donot happen.
Col Frncis Mathai
Consumer No 9681228; Tele No [protected]
Distributor Vazhakkala Agencies, Pathanamthitta Dist, KERALA

My consumer no.[protected]. I have booked for a refill on 30.08.2016 and it has been more than 15 days no cylinder has been delivered. Whenever called the agency the same answer being given as it will be delivered tomorrow but that tomorrow hasn't come yet. The agency namely Madhu Agency at No.350 Shreesh Nilayam 7th Cross Laxmi Road Shanthinagar Bangalore 27 has been very reluctant.

I hereby request that necessary actions be taken against such acts and relief be given to the consumersame.

Dear,

I am Rohit from Noida, I used to refill my car from the fuel filling station, Mayur vihar, phase-I, delhi

The problem i faced is of mixing in the Diesel which they are selling and due to which i faced the loss of 1.5 lakh rs, damage of Injectors and Filter Pump just because of adulterated fuel.

Why I am so sure about this because I have all the proofs of Adulterated fuel they filled in my car as per the reports of the Renault Car Service providers.
I also have all the proofs of payment I made to Gas Filling Station, mayur vihar, phase-I, delhi.

I also have the written complaint(FIR) which I lodged against the petrol pump owner but they are asking to approach you people for this matter.

I request you people to take strict action against this and help me out in compensate with loss i am bearing.

Hope for quick action and quick result.

Thanks & Regards

Rohit Chauhan
G-266, sector-63, noida

[protected]

Firm Name – Sohan Lal Surinder Parkash
Mandi Fenton Ganj
Jalandhar
Punjab

Hi there,

I am writing on behalf of my mother (Suraksha Mehindru) who is one of the partner in the firm.
Currently she is overseas with me and quite upset as she doesn’t have any say in the business and no body tell her anything.
Could we please stop the supply of kerosene to the firm until we resolve the issues with the other partner. She is widow and working partners are controlling the operations of the business without giving her anything.
Please Advise.

Regards,

Vikas Mahendru
Manager- Manurewa Post
181-183 Great South Road
Manurewa,
Auckland
M +[protected]| F +[protected]
E: vikas.[protected]@kiwibank.co.nz
www.nzpost.co.nz | www.kiwibank.co.nz

I have gas connection with Sphurthy Gas Agency in Alwal, Hyderabad, I booked refill gas cylinder on 5th Sept. 2016, i have received sms on 8th Sept. for cash memo generated for my booking and 10th Sept. 2016 I received sms like my cylinder is delivered with cash memo no. as mentioned 8th Sept. but i did not received Cylinder so far till (13 Sept.). I think Sphurthy Gas Agency sealing our cylinders black market. This is not 1st time, happened for us 4-5 time. Very bad service, if we call them they not responding anything saying that it will come. I felt very bad their services and Indian Oil Corporation may take necessary action and cancel their agency if they are doing as above.
Thanks for consideration.

Myself Palash Bera I transferred my gas connection (con Id CX[protected] from Devdeep duttapukur (code 199023) north 24 pgs WB to Siliguri Darjeeling random seed. But in Agniraj indane gas agency system shows that my id is not valid. In the other hand devdeep said they had transferred the connection (TV No. [protected])and have no issue pending and i am in the middle and dont having any connection last 15 days. Please do the needfull.

Sir
I, chitta ranjan samal has booked a cylinder online on 4/9/16 evening. On 9/9/16, i got a message from your company that cylinder agàinst cash memo no. [protected] has been delivered. However, the cylinder has not been delivered in my house, probably somewhere else. Please enquire from your delivery man where he has delivered.
I urgently require the cylinder.

Yours faithfully

Chitta ranjan samal
Mobile- [protected]
[protected]
Email id [protected]@rediffmail.com

Today, ie 11.9.2016, i visited to goriya filling station for filling Rs 200 petrol, only one pump was working xtra, when i asked the salesman there is no simple petrol he said डलवाना हैं तो डलव म्हारे पास तो xtra ही मिलएगा कअंपनी को ईसी में ज्यादा profit होता हे जब मैं अपनी complained दर्ज़ करने manager के कमरे में गयआ तो वहा कोई भी नही था ईस पेट्रोल प्मम्पप न तो urinal की व्यवस्था है न ही drinking water ki, पेट्रोल डालने वाले सारेआम smoking करते हे जब ईनसे कोई मना करता हे तो यह मारा पीटी करने लगते हैं ककुल मि ला कऱ ईस पट्रोल पअम्प पर गुंडा गरदी का वातावरण रहता है manager साहब कभी मिइलता नही ईसी लइये आपको बताना पड़ रहा है ईन्होंने आज मेरे स्कू टऱ में पेट्रोल नही डाला ययह कहकर जा कऱ दे माहरी complained देख लऐगे हमारा कओन के पआड़ लएगा

Booking no.325079 DT.31.07.16. Cashmemo [protected] dt 05.08.16. sms received, booking no. 325079 stands cancelled, reason : Door closed. on 08.08.16. Actual delivery received on 09.08.16. against same Cashmemo no. but new sms received that your cylinder delivered with cashmemo no.[protected] on 10.08.2016. But till now, the subsidy has not been credited
to my bank a/c. My bank a/c is linked with Aadhaar no. Kindly take necessary action.

Dear sir, i am a consumer of bsfc (muzaffarpur, bihar).there is no home delivery facility at rural areas. we have to take gas from godown .at godown staff collect extra charge as printed on booking slip. they just shows monopoly and misbehave to the consumers.sir as I am not providing consumer no. because all working staffs including managers are involved in collecting black money. so its humble request to respected sir take necessary action against this agency so that we could be able to save our money and time.

I am a consumer of Dibrugarh Gas Supply, Dibrugarh. I used to book my home delivery booking by telephone on no [protected]. But this month when my gas is adjusted on 5.9.16 and i make call to the above number varrious time but every time it shows it bussy. I also call to the dealer ph no.[protected] but it also no response. I am in very much difficulty, how to book my gas and get it. Please help me in this regard.

I Vivek Jain resident of Bhanpur, Bhopal having Gas connection with Customer Id 2752. Since last 3 years I am not getting my booking cylinder at my door step, each and every time I had to go to the Delivery centre and get my cylinder. I wanted my cylinder to be delivered at my residence address. Action to be taken against the Agency at the earliest.

Sir, Your services is very poor than Bharat gas they delivered within 2 days & you got for these work 15 - 20 days .
I am not happy about your service your customer base not more than Bharat so why you getting more time in this fast market your going slow down like 17 th century.
If this is not solve i am move to bharat gas & not only me but in this scenario no one can deal with you.
Hope you will fast action on this.

Dear, sir i respectly inform to you my cunsumer no cx2001936 in indane gas nauli vitrak kannauj, up. My mistake my conne. Is opt subsidy. So i want reactive subsidy but i'm fifth time complaint to disrtibuter and nodel officer but not solution and also contact to the indian oil corporation customer care and not satisfy in four time and give me nodel officer no and nodel officer say solution give to in four days but not and same say also distributer.
So kindly action on this problems
Thanks

1. Dear manager i m a serving army officer n presently posted at ncc bhubaneswer, orissa my consumer no is cx1285193.On 01st sep due to some problem we had telephonically loged complain which was attended by company rep on 02 and he chacked n changed some parts for which we had paid rs 450.
2. On 04th night suddenly automaticall fire caught on regulator as well as pipe and as i was present and i had knowledge of extinguishing fire i could control it just the cylinder was about to explode in the process my wifes hair n my 2 fingures were got partially burnt.
3, same night i gave call to person who had checked before but 5th being sunday he came on today6th morning n replaced both cylinder as well as regulator and told there was leacking in cylinder due to cut in some rubber.
4 my querries n complaint are following

(a) who is responsibel for faulty cylinder

(b) after through checking by company rep, accident has occurred in 3 days.
(c) if in this accident cylinder would have busted and me or my family member would have been killed who would have been responsible
(d) who will pay for lost we have suffered n pain n fear we have undergone

i require a replay immediately else i will raise the matter to honorable minister debender pradhan ji thanks n regards

I want to lodge a complaint against indane lpg gas distributor namely b b gas agency, ambassa tripura
. The customer are facing very critical problem of lpg gas cylinders as the distributor not providing cylinders to their customer. I booked for refilling of cylinder on 7th july 2016 and the distributor provide the same after two months on 4th september 2016
. But the cylinders are easily available in market in black in 1200 rs. I want to take necessary action against such type of distributors and may be cancelled his registration.

Respected sir/madam,
It is to bring into your notice that no action has been taken till now and my problem stays as it is, that is i have not received the delivery of cylinder till now.
And please dont mark the problem as resolved until and unless it is resolved and till i get the delivery of my cylinder which i have not got till now. Now i have to move to consumer court and central ministry if problem is not resolved now because when i lodged the complaint, i was promised by the director (Refund) of ioc that you will get your cylinder next day morning but i have not received any cylinder till now. Please reply asap, otherwise i will have to go to consumer courts and central ministry for this issue because it is an issue of a consumer, who is being harassed and then honourable consumer courts and central ministry will take the action against ioc, because they are not solving my problem and are not giving me delivery of my cylinder which they promised to give. Waiting for your reply. I request you to take strictest and strongest action against ioc so that i get the delivery of my cylinder immediately and they should be penalised strongly for harassing the consumers so that they should not do it in future with any of the consumers. Waiting for your reply.
Thanking you.
Yours sincerely,
Rakesh kumar uppal
+91-[protected]

Name of consumer : kamlesh kumar mishra
City : delhi
State : delhi
Complaint against : deactivate give up subsidy
Complaint id : 9954010

Complaint in detail :
Deactivate my give up subsidy i am kamlesh kumar mishra a consumer of indiangas and i have not get 4 month subsidy in my indian gas account... by mistake i am wrongly clicked opt out of subsidy. i am not getting any subsidy then. i kindly request you to deactivate opt out of subsidy. i want to avail subsidy cylinders. so please deactivate from out of subsidy.

Consumer name : kamlesh kumar mishra, consumer no. cx11325334

Lpg id:[protected]

Contact no. +91 [protected]

Email : [protected]@gmail.com

Consumer type: domestic

Distributor: popular chemist delhi 110013

Consumer no:7585500 kameshwar gas service muncipal market bakshi nagar jammu j&k. Cylinder not delivered despite a no of reminders. Online booking done. Initially later booking done by visiting to their office. But cylinder not delivered even after one week causing. Great inconvenience. I m doctor in govt hospital n cant spare time for nuisance. So request u too protect common man from such inconveinance

Dear Sir,
I booked LPG cylinder thru IVRS on 30.08.2016. Ultimately I got a booking no.593265via SMS. On 03.09.2016 at 4.15pm a message came from IK-INDANE as “cash memo [protected] of amount Rs.501 generated for booking no.593265 shall be delivered shortly.” Naturally we were waiting for LPG cylinder, meanwhile on 04.09.2016 at 4.22pm again a message came from IK-INDANE as” cash memo [protected] generated against your refill booking no 593265 stands cancelled. Reason: NO Money. Delivery may be reattempted shortly.” Now the question is when the delivery men came to my house while we have been constantly there in our quarter 14/27 Secondary Road. Durgapur -4. There is no question of refusing delivery men for want of money. It is a manipulated activity being done by you. Why should you send such fake message where we the people depending on you honestly.

Do needful to send the cylinder at the earliest.

Thanks.
Pradip Nayak
Cust. No.11742.