Indian Oil Corporation [IOC] Complaints & Reviews

Sir/Madam,
I'm a consumer of Indane with connection No.121465 since many years.My connection is linked to distributor M/s Bharat Gas Agencies, Pratap pura, Agra who is very slow in deliveries.I h'd booked a cynlinder on 09/08/16 for which I had consulted to their office manager twice a time who replied for shortage of delivery boy's.This is their personal problem for which consumer's are surviving..In regular bookings they do deliver a cylinders near about a month or more whose entries can be verify through any of their Domestic Customer Card..Each and every month i do consult at their office by face to face than they provide me cashmemo and advice to carry the cylinder by self service from their Godown near to Baluganj police Chowki.Many times I had paid the home delivery charges and picked it from their Godown..Kindly take further action to improve the Services...
M.Sadat
86, Bansal Nagar, Fatehabad Road,
AGRA
[protected]

This is to inform you that I with consumer No-34628, herewith give a complaint on Padma Gas, Warasiguda, secunderabad. that the Delivery people are charging Rs.100 more on each deliver, if we dont pay they are taking back the cylinder and mentioning the status as Door closed, each and every time when I book I need to visit the Distributor,
Which is making me difficult, couple of months back I had given the same complaint but there was not any status or action on the complaint.
Please rectify this sort of Demanding money and take necessary action

Dear sir,
With due respect and humbly. My indane gas customer no. Is cx814923. My gas distributor is ambika gas agency, sector-9, bokaro steel city, jharkhand-827009. I am facing lot problem with the distributor, as when ever i book my cylinder they said your transaction is locked. Even i submitted all my papers. From last 1 year i facing the same problem, i had complained so many times but there was no any response from ambika gas agency. They talk very rudly. Please kindly look into the matter. I need some action from your end.
Ir please help me thank u.

Dear Sir,
With due respect and humbly submitted that from few month back the subsidy money not to deposited in my SBI account where some days before it was deposited but from last 5/6 months(approx) its totally stop. please regular it as possible time with deposited total dues money in my SBI account. My SB A/c no .[protected], Tapan kumar paul and LPG consumer no.14722, distributor code[protected].

My indan gas connection number is 04735. I am repeatedly facing problems in receiving cylinders. Gas cylinder is usually supplied after 15 to 20 days after having booked even after reminder of 4 to 5 times which costs approximately rs. 3/- each call. Indane gas supplier is always seized with the problem of transporter. It is matter of date 24.08.16

Sir since i have lost my mobile i have sent an email to m/s. Kajan indane gas agencies no 103-a/1 kamatchi amman sanadhi street kanchipuram ph[protected] codes 230412 my connection no is cx 9547938
Sv no [protected] gas connection 240074 in the name of b. Sambasivam 500 saravana nagar sirukaveripakkam kanchipuram 631502
Changed cell no is [protected] i am not able to register and get gas cylinder.
Please do the needful at once
Thanks and regards b. Sambasivam

Our indane distributor kalpana gas agen is not making delivery of the cylinder in time. Moreover they say that the delivery man did not find us at the time he came while my husband and i always stay at home and specially after booking the gas. I know that the delivery man along with the distributor are having tendency to sell cylinders in black market. How can i get rid of these dishonest people for whom we are confined at home for 15/20 days leaving all other important outside jobs which are also very urgent. My booking num is584905 booked at 11th aug today 23rd still not delivered..

I, Lokesh Gupta want to draw your attention towards the fraud being done by workers of Indian Oil petrol pump. I have an I10 sports car with company fitted CNG kit so I prefer to run my car on CNG fuel, I went to one of your Indian Oil petrol pump which is situated just outside Indian Oil Corporation Building -3079/3, J B Tito Marg, Sadiq Nagar, New Delhi, Delhi 110049 (as per Google map) on 13th Aug’16 at around 5.20AM and I asked the attendant to completely fill the tank as I was going out of station. By the time my car fuel meter was clearly displaying 1 point more than half the tank. He showed me zeros on the fuel meter and started filling the tank, while I was noticing the meter he gave me a literature and a card and said please have it and you will earn extra points on fueling. I asked him what is it exactly then he diverted me to some other guy to tell me the benefit, meanwhile he said your car is fueled and amount was Rs.1780 (Screen shot of SMS attached), I gave my card and started asking the other guy about its benefit. He took the card back and said did you participated in this activity that happened last month (don’t remember activity name) and I denied, he said come during day time and we will explain the entire thing and didn’t gave me any card. I went through the literature and there was nothing more than benefits of filling Extra premium petrol.
I left the petrol pump and after travelling a while I realized the car can’t accommodate that much fuel as I fueled my car from MG road Indian Oil Petrol Pump on 12th Aug’16 at 2PM with Rs.1000/- (Approx 16 litres) (Screen shot of SMS attached) despite the car went on reserve on the same day and I hardly run my car on petrol. Post fueling I went to Saket and then to JNU and returned back to Saket. While returning from Saket my car ran out of CNG and I drove 11-12Km on petrol and then refilled CNG from BRT CNG station close to Birla School. Now assuming my car went on reserve must be having around 4 litres of petrol + 16 litres I took from MG Road my car could accommodate maximum 15-16 litres, wherein Rs.1780/- would buy 29 litres of normal petrol.
I didn’t have much proofs so didn’t find it worth going back to petrol pump, but this is really an eye opener and shocking incidence for me, I saw such frauds happening in videos on Facebook but never thought this could happen with me, a petrol pump operating just outside the corporate office can do such kind of fraud then how can we even trust other petrol pumps of Indian Oil. I work with an MNC which ranks among India’s one of the top 10 FMCG companies and we value our customer and their complains. I don’t know whether it will make much a difference to you but for me it’s a lesson and I will never suggest people to go with Indian Oil petrol pumps and have such an experience.

Dear team, i santhosh with consumer number 34628, facing lot problem with the distributor, as when ever i book cylinder online, they will deliver if i pay 50-100 more on each cylinder, else they will take back the cylinder and the order will get closed, from past 6months i need to visit the distributor and book the cylinder again, i had complained couple of months back but there was no any response from your end, its very difficult to go every time to the distributor, i need some action from your end. We approached you thinking that we get some solution for this.
At present the cylinder cost is 549.50 but they are charging 600, and we have to give else they take back the cylinder. Please respond asap.

Customer no. 4733, lpg id:[protected]
Name: palanisamy, plot no.25, nanadhavanam layout, phase -2, rangopandiha agraharm, gokul nagar, hosur. 635 109.
We have received lpg cylinder via voucher no. [protected] dated 09.08.2016 form vijay balabharathi indane gas services, hosur.
This lpg cylinder was kept as a standby. We noticed gas smell on 21.08.2016 around 6.00pm. We came to know lpg gas was leaking from the cylinder through puncture hole at bottom of the cylinder. By god grace nothing was happened during gas leaking even the gas was spread over the house.
We informed local agency vijay balabharathi indane gas services, hosur and fire service station. Both were came and analysed. The gas agency team has taken the cylinder back.
As a customer i need certificate of the cylinder tested date and due date with pressure. I request you to provide the cylinder leak test mechanism and quality pass certificate copy with authorized signature.
I should have confident on using and storing of cylinder (One), it should not blast in future.

Our indane Distributor AMAR ENTERPRISE is not making delivery of the cylinder in time. Moreover they say that the delivery man did not find us at the time he came while my husband and I always stay at home and specially after booking the gas. I know that the delivery man along with the Distributor are having tendency to sell cylinders in black market.How can I get rid of these dishonest people for whom we are confined at home for 15/20 days leaving all other important outside jobs which are also very urgent.

Deactivation of give it up subsidy

By mistake click give it up button please deactivate give it up subsidy
Please help me
Deactivate give it up subsidy and make continue my subsidy.


Consumer name anish s
Consumer no : [protected]
Distributor name : seetha rama indane gas service
Distributor code :248935
City : bangalore
Contact no : [protected]
Email : anish. [protected]@gmail.com

I had registered online through your portal for anew cylinder connection on[protected] with reference no: n[protected], kyc no.: [protected], wait list no:[protected], for some reason i didn't applied to the distributor with kyc for new connection, now i want my connection so please let me know what should i do now? Is my kyc no.: [protected] is still valid? Could i getnew connection with this old id?

Every time the delivery boy from nataraj enterprises, indane gas distributor, yelahanka new town, bangalore is charging rs. 30/- extra as delivery charge. Why? Today morning the delivery boy has delivered gas cylinder against my booking ref. No. Cx[protected] with invoice no. [protected] and charged rs. 30/- extra as delivery charge. Please do the needful against the distributor.

Regards
Dilip kumar xalxo

Sir i received gas today afternoon. Today evening i just want to check the status so i called the gas booking no, but unfortunately i pressed 1 for gas booking no. And i booked another gas cylinder, so please cancel my booked cylinder as soon as.

Regards,

Consumer name: bhaga bai.

Mobile no. [protected]

Consumer number: 48215

Reference no.: 245035.

Dear sir,


My ioc no.13047, gas cylinder received on 19.08.16. Checked found gas cylinder leakage problem without use. I requested you please change cylinder. I am follow for cylinder leakage problem from yesterday 1:00pm but not response from agency side. Pl take action. Safety concern.


Thanks & regards
Krishan sharma
Mobile no.[protected]

Dear sir,
Pls find attached below the message of the delivery of the cylinder on tuesday last but ut hs not been delivered so far.
Pls take strict action against the distributor.
Thanks
Giriraj singh
531, forest lane, sainik farms,
New delhi 110068
[protected]

Employees of raju enterprise, kundannoor, ernakulam, kerala (licence number p/sc/kl/14/[protected] are not ready to receive payment through cards, where as even the govt. emphasise on using of cards.
. today (19/08/2016) i filled petrol for rs.140 and try to make payment using credit card. but they denied making card payment by saying that the minimum required amount for card payment is rs.200. as no information boards are displayed about the minimum required amount for card payment, can they take such a stand after filling petrol? please take necessary actions to avoid these kinds of incidents in future.

Dear sir this is rajesh goyal from delhi

I am having a consumer no. Cx18566380 with the nath gas agency, phone no
[protected], [protected]
Addressno. 140b, ddd shopping complex, zamrudpur, delhi - 110048

I booked for gas cylinder on 06.08.2016 with an assurance that the cylinder will
Be delivered within 3 working days. But the same has not been
Delivered till date.
I have personally seen the delivery van distributing the same around
The area. On 19-08-16 the gas agency boy came and gave me gas, without
Booking gas

I have to borrow cylinder from my neighbor for use due to such delay.
They also harass
Me and ask to come time and again. They also do not respond
Positively. I think the people
In nath gas agency may selling the gas outside, pls take immidiate action.
Thanking you


Regards

Rajesh goyal

Hi sir/ madam,

I book gas on 10 aug 16 and i got ack on 10 aug 12:34 cash meno generated to my mobile. on 12th aug taas gas agency agent (ragavan) came to my home and he request to my wife to give empty cylinder for refilling and asked rs. 550/- amount instead of 499.5/-. my wife went inside to take cash and came back but the ragaven has taken our empty without info. the same has been informed to agency but they said he abconded without any information and filed compliment in chromepet police station. afterthat, on tuesday the agency send another person for refilling. we informed without empty how we can buy the cylinder and they advised to borrow some other person to avail the gas refilling. meanwhile, i spoke (17 aug) to agency manager he requested us to give 3 to 4 days time to trace ragavan and given assurance for our missing cylinder. as of now we have not received any updates and now i got a message stating that the " your refill booking ref 830468 stands cancelled without any perior information.

We understand that, they received around 5 to 15 consumer complaints like me. we request you to kindly take necessary action in this regards.


With regards

Yuvaraj. k