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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026

Complaints 13308

Resolved

5159

Unresolved

8149

So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Indian Oil Corporation [IOC] reviews & complaints page 239

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Address: Mysore, Karnataka, 570021

My father has been expired so i want the gas connection to be transfer from father to son, its been not possible for me because their is a lot of miss guidance from the staff and they are telling that it is not possible to do, it has to change to in the name of wife and for that work the expenditure is rupees six hundred which we have to pay .i want to know exact procedure how to transfer the gas connection to my name.thanking you and do the needful.

Oct 2, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Vadodara, Gujarat, 390016

I am a customer of Indane LPG cylinders.due to my transfer I went to my dealer at Vadodara Gujarat. With two empty cylinders regulator which was damaged gas book and voucher.he refused for transfer on grounds that the regulator was duplicate. I told him that I would bear any additional charges as mentioned in clause no 8 given behind the voucher he still refused then I called customer helpline.he told me to first give a written complaint to registered office. I also dialled helpline no given in dealers office but none were working I called helpline of Indane which I got from website he told me to file for for lost regulator and then pay charges.just to check I called another dealer and sail about my transfer and broken regulator he readily agreed to accept payment against broken regulator my mb no [protected] and customer no g639973

Oct 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Allahabad, Uttar Pradesh, 211012

Website: indianoil

Aruna kumar yadav
Consumer no CX25505669
yesterday i got my cylinder it is leaking and washer is not proveded by subhi indane.
Weight of cylinder also not correct.

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Address: 560100

Website: Indane gas

State : Karnataka
District : Bangalore
DIstributor : Seetha Ram Gas Agency

The rate mentioned on receipt is Rs 496 whereas delivery boy charged Rs 550 else the delivery was denied. Why the overcharging of Rs 55? The cost of subsidised cylinder itself is 432 rs. What is the point of over charging? Contact number of the Hawker who overcharged is [protected]. Please take necessary action.

Oct 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Gurdaspur, Punjab, 143521

Dear sir
I fillup petrol from gurdaspur filling station near kahnuwaan chownk gurdaspur. Workers fill less quatity. When i said why you did this. They said sir metre is not working. On other machine they always fill 99.90 rs insted of rs 100 and it going on daily...
Can ioc do something regarding this?
They also said sir complaint kerni hai to karlo kush nhi hoga... Mujhe b lagta hai kush nhi hoga..

Oct 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Aug 13, 2016

Updated by Tajindernagi Complaint is not resovled.

Aug 13, 2016

Updated by Tajindernagi Com0laint not resolved

Aug 14, 2016

Updated by Tajindernagi Complaint not resolved.

Aug 15, 2016

Updated by Tajindernagi Complaint not resolved

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

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Address: 641010

I have been getting the gas subsidy all along 'credited into my LakshmiVilas Bank at Coimbatore.But since April 2016, I am not getting the subsidy credited to my sb account for the last two transactions made this year. My consumer number is CX8833109-with Annai Arvind Indane Dealer-Coimbatore 641046.
Please credits immediately.
Regards
Lakshmisivaraman
12/07/2016

Oct 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Jamnagar, Gujarat, 361008

Indane distributor m/s karan indane gas agency
https://indane.co.in/

For complain
Toll free number[protected] not working.
Complain through web portal not working.

Consumer id : [protected]
Order no.[protected]
Booking date : 02.08.2016
Cash memo no.[protected]

Delivery date : 04.08.2016 shows on the web portal.

But, it was not delivered to me till today 11.08.2016.

Oct 1, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Hyderabad, Andhra Pradesh, 500048

Dear provider,
I visited to your one of the indian oil petrol pumps in hyderabad which is located in attapur, opposite to ravindra bharati school. I asked to fill the full tank for my two wheeler but they did fill it for 60 rs and aftre that they fill it for 220 rs and said tank filled. This type of situations happened manytimes there. If any customer ask them, they use to scold and man handling. Many customers fedup with the service of this petrol station.

Please take action or better to close this.

Sreenivas

Oct 2, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

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Address: Khargone, Madhya Pradesh, 451224

Sir,

My lpg id is 3 [protected], distributor maheshwar indane wrongly posted bank account no. & aadhar o[censored]nknown person. All subsidy amount credited to this account.

Now distributor told me that amount is in unknown account holders hand let see what we can. But since four months nothing happened. Replier from iocl complaints, replied unreasonable and unsatisfactory reply.

Distributor contact no. [protected], area officer [protected]

Sep 1, 2016

Complaint marked as Resolved

Today 1-9-16 a Call receive from mobile no. 9766911706 regarding payment of subsidy amount given by distributor. Also after confirmation call received from distributor. Matter has been resolved today. Thanks to consumercomplaints.in & IOCL. Regards Sushila Sugandhi

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

Sep 01, 2016

Updated by Sushilasug Today the complaint matter has been resolved by IOCL & distributor MAHESHWAR INDANE. Subsidy amount receive from distributor.

Thanks to www.consumercomplaints.in & IOCL.

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R

Ritesh Dwivedi-2

from Varanasi, Uttar Pradesh

Aug 11, 2016

After recieve Gas Cylinder From date 15.05.2016 to[protected], there are three booking supplied by distributer but refund money as subsidy value is not added in my account No.[protected] SBI, Civil Court Branch, District-Mirzapur.

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Address: New Delhi, Delhi, 110037

Dear sir,

I would like to complain that your deliveryman does not deliver culinder on time and with giving delevery it always shows delivery which is unethical kindly pursue this complain otherwise i will go to higher authority if my complain did not get solve.

Your consumer

Dhirendra kumar ojha (Qulab gas agency massod pur new delhi)

Mob no [protected]

Oct 1, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Chittoor, Andhra Pradesh

In Chittoor Town (A.P), your dealer name Leelasree agencies have its gas godown between residential area, causing lot of inconvenience to the residents with sound pollution and traffic pollution and the godown with cylinders in residential area is dangerous to human life and their properties. so kindly direct the agency to shift its godown to out scirts of the town and save the lives of the residents.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700075

Website: IODBTL

Consumer id no[protected] i have received a message stating that subsidy transfer to my bank account is being
Kept on hold as i have not submitted my adhar number to my
Lpg distributor. As i have not yet received my adhar number
The question of submitting the number does not arise. So i
Request to immediately resume transfer of subsidy to my
Bank account.
Amiya kumar das
Jibon jyoti-dhakuria
Consumer no 19439
08.08.2016

Oct 1, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Kolkata, West Bengal, 700020

Shah Distributors
Customer No: CX 4706239
Cylinder supplied on[protected]
Order no [protected]
Address: 2C Suburban Hospital Road, Kolkata 700020
Gautam Sen
Call: [protected] / [protected]
LPG ID[protected]

Please replace the cylinder immediately & confirm

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Address: 500080

Name : Krishnamachary, email id. [protected]@yahoo.com, cell no. [protected].
I have booked gas on or about 1st july booking confirmed thro message. Further message on 23/7/2016 that cylinder has been delivered with cash memo[protected] by sureksha LPG IA - Indane. But till today I have not received the cylinder. Please investigate immediately & arrange delivery. This is happening very often . kindly look into it.

thanking you
krishnamachary .k

Oct 2, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: 110074

Gas booked on 16 th july 2016 but LPG cylinder yet not received.

Consumer no11126
Name of gas Agency :Sona teeka
Phone No of Agency: [protected]

Please solve the issue as every month this is repeated issue.

Consumer name: Harpyari
Phone[protected]
G21, Fatehpurberi
Har swaroop Colony
New Delhi 110074

Oct 1, 2016

Complaint marked as Resolved

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response Details given by you have been noted. Our team will be in touch with you for resolving the issue. IndianOil

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Address: Bangalore, Karnataka, 560098

Website: indane.co.in/index.php

I am registered to indane with the mail id "[protected]@gmail.Com" and username "rakeshp1988" but unable to login.

1. I tried login with the know password not worked.
2. Reset the password and tried login that did not helped either.

Please look into this.

Thanks,
Rakesh
[protected]

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Address: Rajkot, Gujarat, 360001

Our Consumer Number is 23414256. Since last 5 instances, the LPG refill Cylinders received from Dealer Aakruti Indane Gas Agency - Rajkot Gujarat are received in Leakage condition.

This is repeated concern faced by us and very grave and hazardous nature complain as LPG cylinder in Leakage condition can cause Fire and explosion in the residential premises.

Request to kindly arrange for prompt resolution and confirm on our email id maru.[protected]@fieldmarshal.biz. Cell # [protected].

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: East Singhbhum, Jharkhand, 831018

LPG id :[protected].
Consumer no. 5117, Green Indane services .
Jamshedpur. Singhbhum East, JHARKHAND .

Indane gas subsidy amount was not sent to bank for last two months i.e[protected] and[protected] . M/S green Indane service, Jamshedpur was reminded twice, but no action was taken so far . Please revive the gas subsidy and sent to Cencerned bank ( ICICI BANK, MANGO ).

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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I

ioclbkc

from Chennai, Tamil Nadu

Aug 8, 2016

Pls note that we required details of artical delivered by you on 27th June 2016 to INDIAN OIL CORPORATION LTD -Indian Oil Bhavan, Plot No. C-33, G Block BANDRA KURLA COMPLEX, BANDRA (E) MUMBAI- 400051

We require the details with copy of receiving signatures.

Pls do the needful on top priority

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Address: 713213

Website: www.iocl.com

I am a resident of Durgapur Ramkrishna Pally(South), Benachitty (near Rasataka Decorater). Nearby us within our locality there is a illegal gas godown of Bina Indane, INDANE DISTRIBUTOR which stocks all its gas cylinders within the locality. Recently several accidents creates panic among us(including cylinder blast). We fear any disaster can take place at any time if the Godown is not shifted to a vacant place. We are now always living in a fear of large mishap and every person is tensed here.
I have only a request from all o[censored]s here to the respective authority to take immediate steps and move the godown to any vacant area and save us from any imminent disaster.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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K

Kishor Asher

from Gurgaon, Haryana

Aug 7, 2016

Please write to Minister of Petroleum, My. Dharmendra Prabhan at his twitter id @dpra dhanbjp
Thanks

A

abhishekparihar

from Dehra Dun, Uttarakhand

Aug 8, 2016

I am a consumer of Indane gas cylinder and I have booked a refile as on 1st Aug'2016 and today a delivery man was came for the delivery without cash memo and when I asked about the charges, so he told me Rs. 540.00 and later I found about the charges and its Rs. 490.00
And he has not given me cash memo and taken Rs. 540.00

What is this?????

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Condition of toilets at laxmi industry agencies, nh5, kalaparu is pathetic. Toilet block constructed by company is not in use by dealer at all and management was giving irregular reasons for the same. They were not even willing to open locks for the same. Another small toilet available was horrible, loghts were not working, latch was not working, improper taps and flushing system. I understand govt. Is even paying extra commission for dealers for maintaining toilets. They are enjoying the same and are not even bothered to upkeep it to minimum extent. I expect penal action to be taken against him as applicable per company rules.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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K

Kishor Asher

from Gurgaon, Haryana

Aug 7, 2016

Please write to Minister of Petroleum Mr Dharmendra Pradhan on his twitter account @dpradhanbjp.

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