Indian Oil Corporation [IOC] Complaints & Reviews

R/Sir
my petrol pump machine is not working properly from 4 days. so you are requested that please repair the machine as soon as possible.
Thanking you

Manger
Shaheed Capt. D.K. Khola KSK
Zainabad, Distt- Rewari
Mob. No. [protected]

Fed up of your franchise service panwar filling station rispana dehradun. There are full of who think customers are fool. Many times i have warned them. Har waqt chori karte hain. Jab b bolo feed karke petrol dalo they always used to say machine khrab hai. Many times i faced problem like meter not starting from zero and then they used to act like we are fools over here jo fifty ya 100 rupees k liye ladege unse. He is pathetic seriously. Atleast you should give franchise to those who are good. Being a maharatna company iocl must take actions because its about reputation. I am not the only one who is facing such problems. Its just that i am posting it first. Seriously want a response from your side otherwise i have to take other legal actions. Thank you.

It happend at indian oil petrol pump at mayur vihar extension behind starcity mall. I asked guy to full fuel tank instead he stopped at 310rs and asked me whether i want to redeem my reward point. Then i said that i didn't say any reward point just fill full fuel tank. He then starts from there itself without resetting reading. So it fills tank till 1730rs and then deduct 2140rs from my credit card. Which means as per todays (18/07/2016) petrol rate i. E. 62.51 it will be around (2140/62.51 = 34.23 litre) where as my car (Wagonr) is not in reserve and fuel tank capacity is 35litre. I complaint about it but he denied to agree on that. I want my 310rs return and made complaint about this type of fraud for future.

Hi team,
I raised a request for indane gas refill on 5th july, 2016. However, i was informed on 12th july, 2016 that your request has been cancelled. I visited the service provider's office twice and they committed that they will provide cylinder but as of now, i haven't received.
My consumer number is cx11937658
My request tracking number is 210755
When i first visited the office they said that i need to change the service provider agency to another area on 12th july, 2016 (7 days after my request). So i requested to provide me the cylinder this time and then i will change the service provider agency from the next time onwards. They agreed to provide me the cylinder. Then i visited the office on 15th july, 2016 and on that day, they said that they will provide the cylinder by today eod but all the requests went in vain.
Kind request to you to please take corrective actions and accelerate the request.
You can reach out to me on my mobile:-[protected]

I have received a sealed cylinder which is empty. Made a complaint at indian oil site (Complaint number[protected] but surprised to see that without doing anything, the complaint was closed.
Talked to their sales officer and sent pictures of cylinder also but no reply at all.
Cylinder is deliverd by agnihotri gas agency, noida.

My consumer number is 46089

I had booked gas on[protected] in our indra indane gas agency, puducherry. but we had received the cylinder on[protected], before we had received message door closed at 5.28 pm but before message receiving i made a call to the agency and enquired about why cylinder not yet delivered they replied there is more cylinders to be delivered that's why there is a delay. it is regularly they are doing. then lpg quality is not good and shortage o[censored]sage days also.. usually it comes more than 30-35 days but now a days it hardly coming for 25 days. when we ask about this u can make a check with weight, but we know that they are making technically fraudulence.

So, please may interfere in this matter and take necessary action.

New lpg connection not supplied by dealer due to payment not credited to the dealer. i have paid the amount for new connection through online. after few days i went to dealer for checking the status. they said amount is not credited to their branch. please raise a discrepancy.
My registration number is:n160630125332349497895.
Ate of birth : 10/june/1984
Phone no.: [protected]
Name of distributor :- l v reddy gas service
Contact details of distributor :[protected]

Sir
Im kamal from bangalore, my indane gas consumer no.[protected] is not delivered from four days. but i received message that cylinderi is delivered. i keep calling both the gas agency and the delivery person, they give very rude answers. i kindly request higher officials to take immediate and necessary action against the agency (sri vishnu gas agency kadugodi, bangalore). im looking forward for your action in this regards.
Thank you

Expired cylinder delived to us.
We have received a expired cylinder against order number [protected]. my family is unaware of interpreting expiry dates and started using it. it is marked with a 16 which indicated expired in first quater of 2016.
Please replace it or i will register a complaint in consumer forum and claim a big amount againt this complaint.
You can contact me on [protected].

Respected sir
I may honour to request you that i may bring notice of few lines for your kind consideration.
I am serving in indian air force since 19 mar 1998 and presently posted to air force station nal bikaner rajasthan wef 23 may 2016 from air force station rajokri new delhi 110038.
I am using the lpg connection of bpcl at air force station rajokri new delhi with two lpg cylinders and all things are normal.
I am stand posted out to air force station nal bikaner and issued with transfer voucher (tv) of two lpg cylinders
I had applied for lpg connection for on tv at air force station nal bikaner for two lpg cylinders and the lpg company at air force station nal bikaner is indane.
Now i am not getting lpg connection of two lpg cylinders due to showing mismatch in cylinders and amount. it is showing only one lpg cylinder here.
Due to that only my connection is not getting through and i am not able to got lpg cylinder for may house hold use.
Me and my family facing problem and not having peace of mind. so kindly please looks in the matter and do the needful for me.
Me and my family will ever grateful to you for this kind act.

Yours faithfully
Kamal kumar pandey
Bpcl consumer number 5526
Bpcl consumer id 52038787
Bpcl lpg id[protected]
Mobile number [protected]
Date 14 jul 2016

Sir, refill booked on 9th july. Cash memo generated on 12th july with no: [protected] and booking no: 309513. They simply cancelled booking based on door closed. But door was not closed on 12th, 13th july. Even delivery boy not contacted us on the said dates. How it happens. This is poor and false information on part of agency. We don't know what is happening in the agency. But consumer is suffering. Kindly do the needful.

Regards
Nagaraju
Cons. No: 2607931

Dear sir,

This is inform you that i have a gas connection with hp gas and i am transfer my connection from ahmedabd to amreli.
I am going to bharat gas agency for issue new connection but they cant lock tv in his system due to my tv already lock by mention distributor. his distributor code is :- 112248.
Request to you please do the need full asap.

I have online booked the cylinder on dt 24/06/201 reference [protected], but till date four time bill generated (cash memo number - [protected], [protected], [protected]) but yet not delivered the cylinder at home. when i check it the reason for same it shown "door lock" but it wrongly commented status by agency.
I were present at home since last 20 days. i was in home with family.
This is second time happened with me. last time...

I'm mrs. sandhya mondal, w/o - late basudeb mondal, consumer no. cx[protected]indane gas), i have not get any subsidy against the last gas slender collected by me on may, 2016. when i reach to my lpg distributor (sarenga gas servise, sankrail station road, sankrail, howrah-711313) for query about my subsidy, their officials do not help me and very poorly behaving with me.
I'm a very poor and widow woman. the subsidy of lpg is very needful to us. so kindly take initiative about this matter and also take necessary action against our lpg distributor (sarenga gas servise, sankrail station road, sankrail, howrah-711313), they are harass many costumers like me.
Kind request for your needful co-operation.
Thank you,

Since june 2016, i cant apply lpg cylinder (Consumer no. Cx[protected] from my mobile. While visited to distributor (Indane - jiban jyoti) they informed my account got suspended from local area office but they are unknown about reason and asking to submit kyc which was resubmitted as per their direction. Now they advised me to call and visit at area office to meet area officer tanusree acharyya. While calling several time she disconnect the call everytime nor given any response while sms her and nobody has picked up the area office land no mentioned in the website of indane. Customer care official of area office advised me to submit letter stating all details to the distributor. Now distributor ignored to received the letter and they annoyed the same msg to call and meet miss acharyya. If she cant respond then how could i contact with her. I am 65 years old, requesting you to look into the matter so that i can get my lpg cylinder regularly. I have no other way to meet anybody as not getting any kind of response neither from distributor nor area office, i am helpless.

Respected sir,
I have booked a lpg online on 26.06.2016 and got a sms immediately for booking consumer no.[protected] is registered with ref no.255602. i got another sms on 30.06.2016 informing me that cash memo no.[protected] of amount rs.622/- generated for booking no.255602, shall be delivered shortly. surprisingly, i got another sms on 01.07.2016 informing me that cash memo no.[protected] generated against refill booking no.255602 stands cancelled. reason: door closed. delivery may be reattempted shortly. on the same day i spoke to your distributor m/s city indane, namkom, ranchi (jk) over mobile no.[protected] informing him we are very much in our home how you can send a sms for door closed. then your distributor has admitted that due to marriage in staff family my lpg could not delivered. however, request me to book the lpg again. thus i have booked my lpg again on 03.07.2016 vide reference no.256528. now, today i got sms informing me that my refill booking ref no.256528 stands cancelled.


So i request you to look into the matter by taking action against your distributor m/s city indane by imposing heavy monetary penalty or cancellation of distributorship immediately and immediately delivery of my lpg.
Thanking you.

B. n. ram
Road no.2, swarnarekha nagar, ketari bagan, ranchi (jk)

I would like to inform you that i dedar ali mirza, a resident o[censored]luberia, howrah.
I already register an order for new connection. Selected distributor is bani gas services.
Address: o t rd, bazarpara, uluberia, howrah, west bengal 711315
Phone:[protected]. Registration number :- n160408209018160217682.
But they refused to accept my kyc form.
I already complainted to customer care about this issue.
(Complaints no-262564) but there was no reply.
I have attached a photo of new connection order details.
Kindly take necessary steps as early as possible
I have attached a image with all details.

My cylinder starts leakage gas in evening. i try to contact to indence emergency customer care, all india toll free no[protected], & my district/city
No [protected], & [protected] kolkata office also, but no response from all these no. why ioc is irresponsible in this type of case. who take responsibly if any accident is occers? my con no is 5341. abhaya gas service. durgapur. west bengal. i have same experience in previous time also. my mail id is - [protected]@gmail.com

1. the gas dealer is always dealing the delivery of gas (lions m&k indane services athani)
2. they don't give the home delivery if we want gas we have to go and wait in the road waiting for the truck if we miss then no gas for another one more week.
3. they don't give bill if asked they will not give the cylinder.
4. for complain if called they starter using abusive words and will cut the phone and if called again they will hang up the phone.
5. i have got confirmation that the the bill is generated on 9/7/2016 but its been 3 days they have not made the delivery. when called they said they will only come on next wednesday and also the person used abuse language against my mother when enquired also they said they will not give u deliver even if i went to collect the same.


I have already made a complaint with reference number indianoil corpn. ltd.; feedback ref:2671839 but its of no use. today again called up ioc but they response is very sad. hope some one can help me.

Consumer number :4087

Sir, 0 button has been pressed inadvertently and subsidy of my connection no, 01820 m/s Harman Gas agency Rama Mandi Jalandhar Punjab has been stopped. so please restore it immediately so that I can avail subsidy on my connection. Thanks

Srivas Ram Nath H.No.1308 Gali no8 Baba budhaji nagar Rama Mandi Mobile [protected]