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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 255

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S
Seema Sevaliya
from Lucknow, Uttar Pradesh
Mar 2, 2016
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Address: 242001

My consumer no is cx22871585
my name is vikash kumar i book a cylinder on 28 feb but till cash memo is not generated . same problem is also face on previous booking now how much i tolerate.kindly advice your distributor
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Subhash basiyan
    Mar 1, 2016
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    Address: 110010

    Sir,
    Please refer my speed post ED[protected]IN dtd 19 Jan 16, tele_communication to Area Field Offr Preeti Gehlot on 25 Feb 16 and my SMS to her. Subroto Park Gas Agency Manager has refused to accept the kyc for the corrections in my name and dob and refuged to issue the LPG and also did not replied to the RTI dated 15 Jan 16 till date. I am forced to take it from here and there on higher rates. I am an ex service man hardly able to make ends meet my family expenditure with four children and old parents. It is 2 months since I have not got LPG because of Manager's refusal. You are comppeling us to commit suicide.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Mar 01, 2016
    Updated by Subhash basiyan
    LPG ID[protected] Consumer No 4434 Subroto Park Gas Agency
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      I
      iqbalbegum
      from Hyderabad, Telangana
      Feb 29, 2016
      Resolved
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      Resolved

      Address: 585310

      Dear Sir, I have my Indane LPG connection with consumer no;16856 is deactivated from distributor VIJAy GAS AGENCY, SHAHAPUR, Dist : YADGIR, KARNATAKA STATE. As per discussion with the distributor he told to submit reactivation form for area office, Belgaum for activation 6 months ago.Til date nobody is furnishing exact details.Kindly reply me details.
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Feb 29, 2016
      Indian Oil Corporation [IOC] Customer Care's response
      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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        boina.thirupathi
        from Bengaluru, Karnataka
        Feb 29, 2016
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        Address: Karimnagar, Andhra Pradesh, 1432
        Website: www.indane.co.in

        Respected Sir/Madam,
        I am BOINA.THIRUPATHI register my Consumer No.: [protected] in “give up subsidy” option by mistake.But I wants to take the facility of subsidy in my Indane gas connection.accept my humble request and send my subsidy in my Savings Bank account.
        Thanking you
        LPG ID: 3 [protected]
        Consumer No.: [protected]
        Consumer Name : Boina . Thirupathi
        Address ST2-235 BUSSTAND COLONY, ECNO 1007704, BADILI WORKER GDK 11INCLINE
        City / Town Godavarikhani
        Contact details
        (Mobile) [protected]
        email id: [protected]@gmail.com
        Aadhaar Number: [protected]
        Distributor Code 125470
        Distributor Name SCCC LTD GK
        Distributor Address INDANE DISTRIBUTORS SHOPPING COMPLEX. SUPER BAZAR ANDHRA PRADESH
        Distributor Phone 244869
        Place: Godavarikhani, Karimnagar State: Telangana
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          E
          elangor1
          from Chennai, Tamil Nadu
          Feb 28, 2016
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600118
          Website: www.indane.co.in

          Respected Sir, due to wrong click on give it up subsidy it has been activated, please give me back subsidy and kindly deactivate.
          My LPG ID[protected],
          Consumer no-2580
          Consumer Name-ELANGOVAN R,
          My gas agency- SAI SEENU GAS AGENCY (CODE-117576)

          Respected sir, Give up subsidy service it has been activated bearing LPGID –[protected], Now i requesting to you kindly deactivate the give up subsidy service as soon as possible please. And find the contact information Email Id: [protected]@gmail.com
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Feb 29, 2016
          Indian Oil Corporation [IOC] Customer Care's response
          We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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            R
            roshanbgs
            from Delhi, Delhi
            Feb 28, 2016
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            Address: New Delhi, Delhi, 110045
            Website: www.mylpg.in

            Today delivery boy delivered the cylinder measuring its weight 30 Kg with his weighing scale machine, but after that when we weighted the cylinder with our new purchased digital weighing machine, it shows only 23.32 Kg, after that we verify with other machine too of my neighbors.
            please look into the matter.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              R
              Ramesh S L
              Feb 27, 2016
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              Address: Bangalore, Karnataka, 080

              Dear sir Ramesh in Bangalore used my car petroleum but staff filling diesel very bad services and waste my time 2 hours he was also not responding
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                R
                rajive kumar gupta
                from Ernakulam, Kerala
                Feb 27, 2016
                Resolved
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                Address: Ernakulam, Kerala, 682019

                Dear sir
                despite booking of lpg gas cylinder more than 15 days back (booking No 571780 dt 10 feb 16) I am yet to receive gas cylinder. The in-charge of shop is unable to give a convincing answer. I am facing hardship pl take appropriate action.
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Feb 29, 2016
                Indian Oil Corporation [IOC] Customer Care's response
                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  A
                  Abdul452
                  from Saharanpur, Uttar Pradesh
                  Feb 27, 2016
                  Resolved
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                  Address: Ghaziabad, Uttar Pradesh, 201206
                  Website: Indian oil corporatiob

                  Dear sir,
                  Maine aaj 24/02/2016 me apni bike me 70 rs. Ka petrol liya muradnagar bus stand ke samne petrol pump se aur meerut ke liye chal diya.
                  But bike ka petrol modinagar phuchne se phle khatam ho gya.
                  Problem ye hui thi ki petrol pump worker ne paise nikalte wakt reding turant zero kr di.
                  Sir aapse nivedan hai ki aap iski janch kare aur kisi bhi customer ko hone wali is problem se mukti dilaye.
                  Agar aage bhi eise hi chalta rha ek din bda hangama ho skta hai
                  Mere sath ye second time hua hai.
                  I hope aap uchit karvahi karenge.
                  Thanking you.
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 29, 2016
                  Indian Oil Corporation [IOC] Customer Care's response
                  We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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                    V
                    vishwanath prasad a
                    from Karwar, Karnataka
                    Feb 25, 2016
                    Resolved
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                    Resolved

                    Address: 577301

                    I am happy with my present distributor M/s SWATHI INDIAN AGENCY, at Bhadravathi Karnataka. Yesterday I got a message to my cell that it is been shifted to OM SAI INDIAN distribut0r.
                    I request you to allow me to continue in SWATHI AGENCY, failing I will be forced to quit you company.
                    My consumer No is 13343.
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 29, 2016
                    Indian Oil Corporation [IOC] Customer Care's response
                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                      N
                      Nidhi18jan
                      from Mumbai, Maharashtra
                      Feb 25, 2016
                      Resolved
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                      Resolved

                      Address: Lucknow, Uttar Pradesh, 226005

                      Indane gas cylinder delivered at our house on 21/02/2016 by Suraj Gas Agency, Ram Nagar, Lucknow.there was gas leakage prob.We lodged a comp on 1906 on Dt.24/02/2016 at 7:30pm.our comp.id was 54711.They assured us that prob will be resolved within 2hrs.But mechanic arrived at our house on 25/02/16 at 9:30am.For what it emergency help line stands for.
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 29, 2016
                      Indian Oil Corporation [IOC] Customer Care's response
                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                        B
                        badrikrish
                        from Madurai, Tamil Nadu
                        Feb 25, 2016
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                        Resolved

                        Address: Kanchipuram, Tamil Nadu, 600044

                        Dear Sir,
                        My father G.Santhana krishnanan (Consumer no:1292) was a consumer of IOC and was getting the refill from the above agency. Our resident address is Plot No: 5 Bhavani street, Kuppusamy nagar, Cittlapakkam, Chennai-44.
                        My father expired two month before and we requested the gas agency to change the consumer name to my mother's and we produce all relevant documents.
                        The gas agency is insisting that my mother should come in person. She is very old sick and mobility is very restricted.
                        We request you to use your good office to see that the consumer name is chane to my mother S.Muthulakshmi ammal.
                        Regards,
                        S.Saravanan
                        E-mail id:[protected]@yahoo.com
                        Ph:[protected]
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 29, 2016
                        Indian Oil Corporation [IOC] Customer Care's response
                        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                          S
                          Sadhan Chakraborty
                          from Ranchi, Jharkhand
                          Feb 25, 2016
                          Resolved
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                          Resolved

                          Address: 713331

                          To,
                          the customer care,
                          indane gas,
                          sub:correction for spelling mistake in my name by distributor.
                          Dear sir,
                          i sri. Sadhan chakraborty, residing at street no - 43a, quarter no -6a chittaranjan, pin -713331, bardhaman, west bengal, bearing a LPG connection from kitchen best indane gas distributor, bow-market, chittaranjan, dist. Bardhaman west-bengal. Unfortunately at the time of computerisation by distributor, spelling mistake in my name typed. So i request you to kindly correct my name spelling.
                          My details are given. My correct name is (SADHAN CHAKRABORTY), my spelling mistake name: (SADHAN CHAKRABARTY)lpg consumer no : 11261, lpg id :[protected], distributor name : kitchen best, chittaranjan -713331 dist. Bardhaman, west bengal.
                          With kind regards,

                          yours faithfully
                          sadhan chakraborty
                          mobile no-[protected]
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 29, 2016
                          Indian Oil Corporation [IOC] Customer Care's response
                          We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                            T
                            Tarun Kr Das
                            Feb 24, 2016
                            Resolved
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                            Resolved

                            Address: Hooghly, West Bengal, 712409

                            Ref: LPG ID[protected]
                            Gas Distributor: Singur Gas Service
                            Consumer ID 17587
                            Bank: Allahabad bank, Baruipara branch

                            I have received last LPG subsidy of Rs 128.18 on 13.10.15. After that I have purchased 2 LPG cylinder, but no subsidy credited till date to my bank a/c. Many times it is reported with written application to gas distributor and bank officer but not positive result found.
                            Hope matter will be solved here.
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 29, 2016
                            Indian Oil Corporation [IOC] Customer Care's response
                            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                              S
                              syed.wish
                              Feb 24, 2016
                              Resolved
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                              Resolved

                              Address: Rohtas, Bihar, 821115

                              Respected sir
                              I ABDUL HANNAN MY CD NO IS 23547. FROM LAST YEAR I hve not receved any subsydi ammount but my cylender is delevred successfully ... so plz wat i can to
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 29, 2016
                              Indian Oil Corporation [IOC] Customer Care's response
                              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                S
                                sumitsinghh
                                Feb 24, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Today I Have put the petrol of worth Rs. 1080. My bike tank capacity is 15L
                                But they put 18.10 Liter petrol in Same.

                                I am enclosing Sale invoice here

                                I am facing such kind of issues in various petrol pump
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 29, 2016
                                Indian Oil Corporation [IOC] Customer Care's response
                                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                  H
                                  Harish Kumar Garg
                                  from Delhi, Delhi
                                  Feb 23, 2016
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                                  My consumer No. is 05073 & distributor name is Kasna Indane Gas Service, Greater Noida. When refill is booked within 15 days of delivery it is cancelled. Further we to book refill, it takes approx. one month to make the delivery. It is the usual phenomenon. The level of service in delivery of gas cylender is very poor. Whether is there any way to resolve this problem of late delivery of gas cylender.
                                  The Customer No. [protected] & LPG ID is[protected] . Last date of booking is 28.01.2016 The delivery of gas cylender is still awaited. SMS of cash memo generated received on 11.02.2016
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 29, 2016
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                    B
                                    Bipulsaha
                                    from Kolkata, West Bengal
                                    Feb 23, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal
                                    Website: www.Indianoil.com

                                    Cust.no.06018
                                    Name : Bipul Kumar Saha
                                    Address: 22 Mott Lane, 2nd Fl., Kolkata( W.B.) Pin:700013
                                    Gas Dealer: J.K.Gas Service, 79/16B A.J.C.Bose Road, Kolkata-700014
                                    Category : Domestic
                                    Subsidy not received for last two transactions on 09.12.15 & 27.01.16 through my Adhar Card linked Bank UCO, Dharmatala Street Branch, Kolkata -700013
                                    Request for remittance of the same at the earliest
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 29, 2016
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                                    Expecting a favourable feedback and solution
                                    Dear Sir,
                                    I wish to lodge a complain against IOC as my father expire on[protected] and his gas connection was transferred in my name and booked a gas Cylinder but till date I am not getting subsidy amount in my bank. For your information at the time of name change application i had already submit my Aadhar and cancel checque for proof of my bank account. Please also note my consumer number - [protected].

                                    So please look into this matter.
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                                      C
                                      chotton
                                      from Kolkata, West Bengal
                                      Feb 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: 700084

                                      On 19th instant, I registered a complaint to my Distributor -SOUTH END GAS DISTRIBUTOR in the morning that my cylinder was not working properly, more particularly, it was not closing the gas if turned out. Next day they sent their mechanic who after inspection opined that the cylinder was overloaded and it would be corrected after use. But today, I find that the gas is closing even after turning out the cylinder nob. It only closes after the oven nob is closed. This is for your information and necessary action. This complaint is made for safety which please note. somen ch roy (S.C.Roy)
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 29, 2016
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                        rajammal
                                        from Mumbai, Maharashtra
                                        Feb 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: Coimbatore, Tamil Nadu, 641042

                                        I have booked my gas cylinder through online IOC on 02.02.2016 for my Consumer No.3725 with Sun Gas Dealer, Selvapuram, Coimbatore. Till date we have not received the cylinder from sun gas. Presently we dont have spare gas cylinder with us, we are in very much trouble for alternate source. We have received a message on 17.02.2016 stating that your cylinder will delivered shortly with a cash memo no.[protected] for Rs.598. But even after the message they have not delivered the gas to us till today. Every time we are having repeatedly the same problem with long delay in supply of gas. I request your goodself to please advise the dealer to supply the cylinder with in the stiupulated time as per your norms.
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 29, 2016
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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