Indian Oil Corporation [IOC] Complaints & Reviews

Not happy, I called complaint number[protected] more than 3 times but nobody attended the same during 10 am to 10:40 am as on today

I booked for refill cylinder on 21.01.2016 through IVRS to PRASANNA GAS AGENCIES, KORATTUR, CHENNAI-80 and cash memo [protected] was generated on 11.02.2016. But after 7 days, still i was not supplied with Refill cylinder and several times approached Prasanna Gas Agencies over phone and in person and they are not responding. I have told that both the cylinders got exhausted and expedite the delivery of refill cylinder but nothing has been heard till date

Gnanamoorthy, Korattur Chennai.
My Connection NO. is CX17454760

Cell No. [protected]

From: ramabadran seshadri iyengar [mailto:[protected]@rsiyengar.com]
Sent: Tuesday, February 2, 2016 8:28 PM
To: '[protected]@indianoil.in'
Cc: '[protected]@indane.co.in'
Subject: RE: IndianOil Corpn.Ltd.; Feedback Ref:2513824


2513824 why my user id is not created?


save your money online purchases RsIyengar.com
about.me/rsiyengar


-----Original Message-----
From: [protected]@indianoil.in [mailto:[protected]@indianoil.in]
Sent: Monday, January 25, 2016 4:11 PM
To: [protected]@rsiyengar.com
Subject: IndianOil Corpn.Ltd.; Feedback Ref:2513824

Thank you for your feedback. Your feedback bearing subject [Nil] has been recorded and your Service Request No (SRN) is 2513824. You can track status of this feedback by using this link https://spandan.indianoil.co.in/DBTLGrievance/comp_reply.jsp by quoting this SRN NO 2513824

Feedback Content [why my user id is not activated till now even though it was created more than 72 hours ago I need it urgently for refilling] This is an auto-generated e-mail. Please do not reply to this mail. Your feedback will be attended to, shortly.

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Consumer No CX7021332
Order Date :[protected] >> Amount 682.00
Bottle Delivery Date :[protected] >> Amount : 577
Subsidy transfered on[protected] >> Amount : 142

So, Difference Amount 87 ????

What is the use of online booking if one has to go to the dealer and make a long queue in the sun to pay for the refill and by the time you reach the counter you may get a negative answer because for that day refills are finished. And can I pay online for my refill?