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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 257

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S
sureshp shukla
Feb 15, 2016
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Address: 226024
Website: INDIAN OIL CO.IN

Sir
I booked lpg on line dated 30 jan 2016 and make the payment on line rs 698=00
Lpg cyl cash memo issued on no [protected] dated 8 feb 16.in which voucher
Mentioned payment on line amt. paid rs698=00 refunded amount rs 83=00.
On 9th feb delivery man came to my residence reg delivery of lpg cyl. He demanded rs 615=00
Again And without cash payment he was instructed to dont deliver lpg cly by dealer.
In this regards i contacted over m [protected] given by delivery man. the phone attended by sales man mr ankit he refuse to deliver gas. and delivery man go back. salsman misbehave to me over telephone
I am senior citizen and such type of behavior i shocked .i connected customer care no [protected] they refuse to note my complained and inform system is out of order.
On dated 10th feb 2016 delivery man again came to deliver lpg, he given lpg cyl but rs 83=00 not return back to me .as per cash memo detail. I have mentioned on cash memo money rs 83=00 not refunded .
Please fefund my excess money paid by me which is paid by me on line and instruct dealer don’t Miss behave to customer like senior citizen in further.
Thanks
Suresh p shukla CUSTOMER NO CX8402537 LPGID[protected]
[protected] [protected]@msn.com
[protected]
Dealer detail SHANKER INDANE GASS SERVICE
UQF-1 STAR PLAZA, PICNIC SPOT ROAD LUCKNOW 226023
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    O
    Obulesh Akula
    from Hyderabad, Telangana
    Feb 15, 2016
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    Address: 500072

    I am Mr. A.Obulesh, a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy .I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.


    Consumer No. CX17727221
    LPG ID: 3 [protected]
    Contact No.[protected]
    Email :obulesh.[protected]@gmail.com
    consumer type: Domestic
    Distributor: Namratha Gas Agency
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      M
      manilaksh
      Feb 14, 2016
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      Address: Salem, Tamil Nadu, 636016

      I L Mani, with consumer no J23608, kindly bring to your notice the following. I was delivered my cylinder on 30.12.2015, I booked for my next cylinder on 1.02.2016. Till date the bill is not generated and I could not find the status of my booking. This is the routine practice with regard to swarnapuri gas service, Salem. Due to this undue delay there is mental tension and difference of opinions at home. Kindly direct the concerned authorities for proper delivery of cylinders. The above matter is not only an individual concern it is the total concern of many of the Salem consumers.kindly do the needful.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        J
        Jyoti Goswami
        from Meerut, Uttar Pradesh
        Feb 14, 2016
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        Address: New Delhi, Delhi, 110067

        My consumer number is 7927215 and gas agency is Nirpro Gas Agency[protected].

        Yesterday I have received my cylinder and the weight of the cylinder is very low. Pls ask the agency to replace it.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          M
          Mathi Rajan
          from Chennai, Tamil Nadu
          Feb 14, 2016
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          Address: 635001

          New second cylinder issued to me. When i used for the first time, heavy gas leakage noticed. Based on my previous experience i checked for the "black color seal" which is inside the cylinder knob groove. It is found damaged very badly. This is a repeated issue i face with "Indane".I want a clear root cause analysis how such things is not getting identified during gas cylinder filling at filling station. Indane need to investigate this repeated issue. I have taken good& bad photos.Feedback need

          Photo attached
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            S
            Sanjit Kanti
            Feb 13, 2016
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            Address: Kamrup Metropolitan, Assam

            Sir we are facing very trouble to get gas cylinder from maligaon cooperative. We have to submit card one two days earlier. Then u hav to enquire evry day ur card comes in fornt or not. Today they hang a notice card will deposit tomorrow on 15th Feb and when will we get gas cylinder nobody knows. Kindly do available cylinder at this end. Regards from Sanjit Kanti Mandal.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              B
              boss billgates
              from Bengaluru, Karnataka
              Feb 13, 2016
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              Address: 560015

              Om ever concern, sir this regard to the complaint against not providing the writing bill for the petrol what I filled in the petrol bunk .this issue iam facing near mentioned address .Indian oil near MNT poly technical collage abbigere main road Bangalore-560015.(there in only 1 Indian oil pump is tere in tis area)this they do for every costumer .if we request for the bill they say as per Indian Oil Corporation [IOC].we should not give writing bill to the costumer .when other Indian oil bunk can give the bill why this above mentioned Indian oil pump cannot provided . so I would request to take necessary action on this petrol bunk and do the need full .so that next time onwards we can get the bill .
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                R
                Ramdeep
                from Melur, Tamil Nadu
                Feb 13, 2016
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                Address: Madurai, Tamil Nadu, 625003

                I am the consumer of Pandian Gas Agency, Madurai residing at T.V.S nagar. The deliver boy at the time of cylinder deliver asking Rs.40 extra. If we failed to pay, they said "we will delay the delivery and will not come for time to service" And they also asking more than rupees hundred for any service complaint regarding. Please take the step against this.

                Thank you
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  SatheeshkumarS
                  Feb 12, 2016
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                  Address: Thiruvananthapuram, Kerala, 695572

                  Due to non availability of home delivery of cylinders, I usually go to godown/office for collection if cylinders. But, today, it is seen a notice on board of gas agency office that "as per IOC order, there will no supply of refilled cylinders at counter wef 20 Feb 2016". Is there any order prevailing? Please clarify. It should be noted that while making home delivery, delivery men are demanding excess amount. If we insist for bills they refuse to give it. Agency is Ammal Gas Agency, Kattakada(Thiruvananthapuram)Kerala
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    D
                    dvdutta
                    from Kolkata, West Bengal
                    Feb 12, 2016
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                    Address: 700156

                    VIKAS DISTRIBUTOR OF NEW TOWN did not able to delivered my gas cylinder within 3 days after generation of cash memo [protected] against booking no.566173, I, e till today.
                    My consumer no. VK22523,
                    NAME - SUBRATA DEV,
                    ADDRESS - DC 166, KULICK CO-OP HOUSING SOCIETY, FLAT NO. 3, NEW TOWN, KOLKATA 700156, WEST BENGAL
                    With regards,
                    Subrata Dev
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      M
                      monjjula55
                      from Kolkata, West Bengal
                      Feb 11, 2016
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                      Address: Kamrup Metropolitan, Assam, 781024
                      Website: Indanr

                      Referring to consumer no.310307 and reference NO 243365, I am to inform you that I booked LPG refill on 16/01/2016, but till today I haven't got it .As such, I am facing much troubles, being an old lady to go personally to distribution centre.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        S
                        somprakash75
                        from Delhi, Delhi
                        Feb 11, 2016
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                        Address: 110083
                        Website: www.consumer complaint.in

                        Sir,
                        myself om prakash singh consumer no. kg18080 LPG id is[protected]
                        i have booked y my cylinder on the date of 01/02/2016 my cashmemo no. is [protected], after two days they sent sms your cylinder is delivered against your refill booking but till now i dont get my cylinder . last two days I call the Indane office kandhari Gas Agency sec-2 Rohini Delhi-110085. Attendant told me today your cylinder has been delivered but i don get it, so pls take the needful action as soon as possible, otherwise we take necessary action against agency.
                        thanks
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          R
                          Ramabadran Seshadri RsIyengar
                          from Bengaluru, Karnataka
                          Feb 11, 2016
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                          Address: 600126

                          Thank you for your feedback. Your feedback bearing subject [Nil] has been recorded and your Service Request No (SRN) is 2513824. You can track status of this feedback by using this link https://spandan.indianoil.co.in/DBTLGrievance/comp_reply.jsp by quoting this SRN NO 2513824


                          Why my user id is not yet activated and I have to book the cylinder online.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          From: ramabadran seshadri iyengar [mailto:[protected]@rsiyengar.com]
                          Sent: Tuesday, February 2, 2016 8:28 PM
                          To: '[protected]@indianoil.in'
                          Cc: '[protected]@indane.co.in'
                          Subject: RE: IndianOil Corpn.Ltd.; Feedback Ref:2513824


                          2513824 why my user id is not created?


                          save your money online purchases RsIyengar.com
                          about.me/rsiyengar


                          -----Original Message-----
                          From: [protected]@indianoil.in [mailto:[protected]@indianoil.in]
                          Sent: Monday, January 25, 2016 4:11 PM
                          To: [protected]@rsiyengar.com
                          Subject: IndianOil Corpn.Ltd.; Feedback Ref:2513824

                          Thank you for your feedback. Your feedback bearing subject [Nil] has been recorded and your Service Request No (SRN) is 2513824. You can track status of this feedback by using this link https://spandan.indianoil.co.in/DBTLGrievance/comp_reply.jsp by quoting this SRN NO 2513824

                          Feedback Content [why my user id is not activated till now even though it was created more than 72 hours ago I need it urgently for refilling] This is an auto-generated e-mail. Please do not reply to this mail. Your feedback will be attended to, shortly.

                          This electronic communication and any accompanying document is being transmitted over the Indian Oil Network and contains confidential information that is for the exclusive use of the individual or entity to which it is addressed and is protected against unauthorized disclosure.If the reader of this message is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, or is not intended to act on it, be aware that any disclosure, dissemination, distribution or copying of this communication, or the use of its contents is prohibited and is likely to be attended by legal consequences. If you have received this communication in error and/or are not the intended recipient, please immediately notify the undersigned or Indian Oil Corporation Ltd at the telephone or fax number or e-mail address given above and permanently delete the original message from your e-mail system. Whilst this e-mail has been checked for all known viruses, recipients should undertake their own virus checking as Indian Oil Corporation Ltd. will not accept any liability whatsoever.


                          ________________________________

                          This Message was sent from Indian Oil Messaging Gateway, India. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
                          ________________________________
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                            C
                            chand.mesvaniya
                            from Ahmedabad, Gujarat
                            Feb 11, 2016
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                            Address: 382421
                            Website: indane.co.in

                            New Indane Gas Booking System With Online Payment :

                            First Time Online Bottle Registered With Pay Amount : 682
                            Bottle Delivery With Cash Memo Generated : 556
                            Subsidy Only Transfer : 142

                            Already bottle Delivery Time Person Ask To Difference Amount (87.00) Given in Subsidy. So, Please Given Proper Guidance Otherwise Ask to not use Online Bottle System

                            Please Not Used Online Bottle Refill System

                            Because Already Mail But not Given Any Reply By Indane Gas
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Consumer No CX7021332
                            Order Date :[protected] >> Amount 682.00
                            Bottle Delivery Date :[protected] >> Amount : 577
                            Subsidy transfered on[protected] >> Amount : 142

                            So, Difference Amount 87 ????
                            What is the use of online booking if one has to go to the dealer and make a long queue in the sun to pay for the refill and by the time you reach the counter you may get a negative answer because for that day refills are finished. And can I pay online for my refill?
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                              S
                              sujay mayya
                              from Pune, Maharashtra
                              Feb 11, 2016
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                              Address: Bangalore, Karnataka, 560078

                              Please not my refill request is not being fulfilled by D.K agencies

                              Refill request was done on 3/02/2016.

                              The agency is not under the garb of Aadhar card and account no.
                              I have given the account no. They are forcing me to surrender the subsidy.which i will not do do so.

                              Please let me know as to how many more months I have to wait before you suppy the cylinder.
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                A
                                Ajay Benani
                                Feb 10, 2016
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                                Address: 380001
                                Website: INDIAN LPG GAS

                                Dear sir pl change my name spelling mistake wrong spelling please see my document and change my name my name original BENANI SAMIR JITENDRA I HAVE COMPLAIN JUST YESTERDAY BUT NOT MY NAME AND MY COMPLAIN REF SERVICE REQUEST NO IS 2537070 pl change my name and inform me
                                Thank you
                                My id 14110 cu id 3 [protected] and my Distubiter RADHE INDIAN
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  S
                                  Sonia Bhagat
                                  Feb 10, 2016
                                  Resolved
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                                  Resolved

                                  Website: www.indane.co.in

                                  I booked Indane cylinder on 19.01.2016, Booking reference no 654867 (Consumer No 01068, Kasna Indane Gas Agency, Greater Noida)
                                  Since then, the Cash memo has been generated thrice but cylinder has not yet been delivered
                                  Cash memo details are:
                                  S No Date Cash memo no Amount
                                  1 22.01.2016 [protected] 675.5
                                  2 01.02.2016 [protected] 592.5
                                  3 06.02.2016 [protected] 592.5

                                  On personal visit to the gas agency on 09.02.2016, I was assured that the cylinder would be delivered today itself (i.e. 09.02.2016) and it was confirmed by the delivery person also telephonically (Balram, [protected]) but still waiting to get the cylinder delivered.
                                  Feb 11, 2016
                                  Complaint marked as Resolved 
                                  Cylinder has been delivered after again visiting the indane agency office personally today. It was booked on 19.01.2016 and its been delivered after 23 days of booking and that too after visiting the office twice.
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  we have been booked LPG refill dt.16.02.2016. our consumer no. is 49681
                                  but we have not been revised any LPG cylinder form your end.

                                  I have been try to call lost of time for K 2 International Gas agency, and they said need to require copy of aadhar card.
                                  But i have already submitted with KYC,

                                  kindly note once again i have submitted as the same via phone to K 2 International.

                                  kindly noted for your reference and record.

                                  Thanks W/ Regards
                                  Vinod Prasad
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                                    V
                                    vasanthabhaskar20
                                    from Bengaluru, Karnataka
                                    Feb 10, 2016
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                                    Address: Belgaum, Karnataka, 590006

                                    Domestic gas customer card no.-125799.
                                    Card serial no: 1454.
                                    Please cancel our no. From " give it up " program and refund our subsidy amount to our bank account.

                                    While entering the application form for gas in the internet, we have accidentally pressed the subsidy button. So we r not receivingthe subsidy now. Please cancel our name from the" dont want subsidy" list and enter in the "required subsidy" list.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    quick access in the net. good maintainance of web page.
                                    already given.
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                                      V
                                      vinaykumar1968
                                      from Bengaluru, Karnataka
                                      Feb 10, 2016
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                                      Address: 831001

                                      Sir,
                                      I have visited your both distributor of Kasidih Area, Jamshedpur but both have denied to provide me connection without Gas stove. Therfore you are requested to take necessary action therefore.
                                      VINAY KUMAR
                                      M.NO. [protected]
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        G
                                        Govinda@iisc
                                        from Bengaluru, Karnataka
                                        Feb 9, 2016
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                                        Address: 560073
                                        Website: google

                                        Dear Sir,
                                        I am Govinda, from IISc, Bangalore. I have applied new gas connection in MATHRU GAS AGENCY, Kurubarahalli, Bangalore. I have shuttled payment on 23/01/2016 of Rs 6, 820.00 for 2 cylinder, 1 stove, 1 regulator with pipe and 1 lighter. but still i have not received anything. it is very bad service from IOC. kindly do the needful necessary action.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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