Indian Oil Corporation [IOC] Complaints & Reviews

My consumer no. for the LPG gas is 17185167 in the name of Satish Kaushik B-186 Surya Nagar Ghaziabad. The LPG cylinder we received last was found to be leaking badly on being connected yesterday i.e 30.12.15 at 7.00 PM. Immediately a complaint was lodged at no.[protected]. It was informed that complaint will be attended in one hour. The same no was contacted in the morning of 31.12 15 at 10.AM for the non compliance. The call attender was rude and informed that the complaint will be attended when it is possible. On conveying that leakage can cause accident the answer was you may complain against us. The name was no divulged by the person attending the call. The Complaint is still unresolved. My No. is [protected].

With reference to consumer no.cx23240734 I have taken the refilled gas cylinder on 24/12/2015. but gas subsidy not yet credit in my SBI A/C. necessary action may please be taken as early as possible. thanks Anand Kumar porwal Tezpur.

Consumer no -008297 - rajshree harlalka - booked gas in october - 2015 . After generation of cash memo booking canceeled . Agency ask to rebook the gas - again rebooked on 26.11.2015 - ref - 743593 . Cash memo generated on 19.12.2015 no - [protected] till date no gas cylinder deliverd please understand that how a house will survive without gas . You are requested to appoint other dealer in the area as manipulation activities are carried by the dealer.

I am indane consumer for LPG. Every time delivery man asking additional price (min Rs.50) per cylinder. I complained with distributor. They don't care about this. Distributor name "Sabha Indane Gas Agencies" Maduvankarai, Guindy, Chennai. Please do the needful to stop this extra charges

I've already registered with Venkat Gas Agencies[protected], Triplicane, chennai-5. My consumer ID IS 18415. When I decided to buy a additional cylinder they forced me to buy a unbranded cooker worth Rs.800. They collected money including Gas Cylinder worth Rs.2400. They made compulsorily to buy the product. They told that IOC instructed to buy the cooker throught agencies.I want my money back. Kindly refund it.

To
Consumer complaint section in-charge,,
Indian oil corporation ltd.
Scope complex, core-,
Institutional area, lopdhi road, new delhi-110003
Subject: complaint against madhu gas, bhagalpur, bihar regarding serious negligence of duty viz., irregular supply, non-supply of gas cylinder through mobile booking and demand of extra money payment on the part of supplier and non-compliance of timely exchange of leaking gas cylinder despite repeated reminder

Sir,
This is to bring to your kind attention that i am sasti charan sinha,, vide consumer number:-mt 171 sv no. 971, distributor’s code:[protected] “madhu gas agency, tilkamanjhi, bhagalpur, bihar, who had booked a lpg cylinder on[protected] on mobile, which was not supplied. Then i again booked it on[protected] through mobile. They still did not pay any attention. Then personally i had to go to the agency (I am sick and my age is 72+ years) on 10-11 — 2015 which was supplied to me that very evening. The cylinder was leaking, which came to my notice that very day, but due to office closure time, i complained about the leaking cylinder on 11-11-15, the very next day.

No one looked into the matter and the gas constantly leaked within my home for next eleven days. I had to repeatedly phone the gas agency and i also sent a complaint letter to our chief minister honorable nitish kumar, our district magistrate, mr. Adesh titermare and in-charge, consumer forum, bhagalpur on various dates. Note:- a photo copy of the speedpost is attached for your kind retrieval.

Still, the agency exchanged the gas cylinder in the evening of[protected], which was not noted in my refill receipt book. A photo of it is attached for your kind notice.

My grudge. If any fatal accident would have happened to my family due to this severe negligence, who would have been held responsible for it? An assurance from your company’s side, a condolence meeting and may be, some grant of one or other kind to console the remaining family members after the fatal death, would probably take place.

Sir, i request you to kindly look into the matter and take strict action against this gas agency so that consumers like myself may lead a happy and graceful life and remain loyal to your company.

I also request you to kindly let me know about the action you are going to take against this faulty agency.
Nb:- photocopy of all the documents attached

Thanks and regards,
Sasti charan sinha
Indane gas consumer number 171, madhu gas agency, bhagalpur
R. B. Surya prasad road,
Chhoti khanjarpur,
Bhagalpur-812001
Mobile - [protected]

Hello Respected authority, I had requested for seeding my Aadhar number with the LPG consumer number . My Aadhar number is[protected] and LPG Consumer Number is cx26055790. I used the following website to request for seeding. https://rasf.uidai.gov.in/seeding/User/ResidentSelfSeedingpds.aspx But now when I check my subsidy status via SMS it says that I am not registered to get subsidy, however when I try to out in a seeding request again, the above website says "Seeding request already exists" Please see the attached picture for more information. NOTE: I have already successfully linked my Aadhar card with my bank account.

Dear sir, Cash memo [protected]. Booking 799284. Consumer number 49410. Please note that, refill supply is being promised every day but till date not supplied. Please investigate and advise to expedite. I visited the dealer, at least 10 times (Varalaxmi Agencies, )in Chennai, they only promise but don't deliver. Someone will be at our home always, we never keep our house locked. Regards, RaoRamesh. [protected]. [protected]

Dear Sir, My Consumer No. is CX-8147583. The Distributor M/s Choudhary Indane Sewa, Saini Nagar, Khatauli, Distt. Muzaffarnagar-251201(U.P) Phone[protected] is not providing home delivery of booked refill. Instead the supply man stands on a point and charging Rs.20 for giving refill from there. From there one has to spent another Rs.20 to carry refill to his home. This practice is very troublesome and illegal. The Distributor should be taken to task and for home delivery of refills immediately. Some of the consumers have approached to DSO, Muzaffarnagar for the same and complaint reported in new paper also. Kindly do the needful. Thanks. Adesh Kumar Tyagi, Khatauli.

Sir, my name is B.Sridevi, my consumer no. is 1789, i am residing at North st, Ja sithamoor, Koovanur post, Thirukovilur Tk, Villupuram Dist. our gas agency is Rasi Indane Gas Service, At 9/A, Moongilthuripattu Main Road, Manalurpettai-605754. The Distributor is not maintaining either phone booking or manual booking for refill. For refill they are asking to come to the office with empty cylinder and any one can get refill immediately on the same day. But to get the loaded cylinder long queue is standing in front of the gas office even from the morning 4 am. hence it is highly difficult for us to get the loaded cylinder. As per rules the agency had to supply cylinder only to the areas enthrused but Rasi Indane Gas service is supply cylinder even to the customers in Tiruvannamalai District. further they are not supplying loaded cylinder to the door step. Hence kindly take immediate action against the agency and render justice to us. mobile no. [protected] vasu husband of B.Sridevi.

Hi Sir, I am sanjay kumar from sultanganj, Bhagalpur, Bihar-813228. My indane new connection ref no is n[protected] and my payment mode is offline but when i pay to distributor then distributor charged me extra RS 1200 and also complain to customer care for this but no any action for this so please take any action against distributor otherwise we will disclose in social media. Thanks_ Sanjay

Sir I am surya kumar shukla jhansi u.p. My mobile massage came dt 09.12.15 Cash memo [protected] generated for booking number 235228 shall be delivered shortly ensure per delivery check while receving refills. But gas cylinder not receive til dt 27.12.15.and inden on line booking menu for complaint not risponding all time pl N/Action take on my complaint thank's

I had done a transaction of around 5200 through net banking from my debit card for applied a new gas connection, Although my transaction is successful but when i contact daya gas agency, gomoh dhanbad for my new gas connection, he say there is no data about my new connection then i contact tollfree no [protected], he say you must come to rachi area office for verification but it was not possible so i cancel my Request for new gas connection, and again i call tollfree number he say that refund will be send to you card within 15 day, after 15day again i call for for refund, at this time he say contact distributor and area office, but no action has been taken in this regard but till date no amount has been received through bank or distributor

My Indane Customer No: BS 09189 LPG ID:[protected]. I hereby bring to your kind notice that since last 3 supplied LPG the subsidy amount had not been credited to my Bank A/C. The distributor asked me to contact with the Company, but Failed to contact I.O.C over phone. I have not submitted an option to give up the subsidy for LPG. Hence being a low based earner I sincerely request to solve the issue at the earliest & arrange to credit the subsidy amount to my Bank A/C. Tapash Guha. Email: [protected]@gmail.com Contact No : [protected]

We Smt Rani Devi are a customer of indian gas and our R.address is G-445 Gujaini kaloni, Kanpur and our gas connection number is 12971.And your Distributors name and address is Vinayak Gas Service, 1265, Ratan Lal Nagar, kanpur.Your Distributor was not provided our Gas Cylinder for a few year because we and our family both was gone to out of city for some months so we were not issued a gas cylinder.Hence your distributors said that your connection paper was send to Lucknow office and we could not issued a gas cylinder. We are requested to solve our problem as soon as possible . Thanking You:- Contact :-Sarju Awasthi, Mo No.[protected]

This is to bring to inform you that our above noted complaints has been sent you since 23th November, 2015 but it was not consider .So Please solved my problem as a priority so that our goal could achieved by me .

Maira connection no17751 kundanlal Vatwani Meerut hoker 12 gas use kar chuka tha mainey complaint DSO office mai vai distributer sey ke distributer ney DSO office mai phone par dahmkiya De Homer ney 15, 20 crimnalo sey phone karvaya vai batamigi karke gaya mai bhot dara hua hu koi koi karvai nahi kar pa raha hu please help me distributer ka nam Meerut gas service hooker ka nam ramparkash

Dear sir, I am Chetan Sanghani, My Consumer no is CX11342164. I have booked cylinder on 02/12/2015 and received a message that booking for consumer no. CX11342164 is registered with ref no. 556090. Also a message has received that cash memo has been generated & cash memo no is [protected] on 05/12/2015. Our Gas distributor is Harsiddhi Gas Agency, Chankyapuri in Ahmedabad. But till now I don't have receive my cylinder. So please if you take any action on behalf of my complaint I really great full to you.

I tinku mondal from swarupnagar, durgapur, north 24 parganas. My indane new connection ref no is n151015172262177871507, actually book my new connection 02.11.2015.Our family is very poor. Our husband is farmer. Our distributor indane swarupjyoiti are not action, when i go to the shop they are delay every day.. The agent call "kalu" he also joined the distributor. And take 350 for new stove. But i also paid full payment via online portal. So please take action as soon as possible...Thanking you tinku mondal

Hi, I could not able to book my refill past 15 days. I have been asked to submit my aadhar details. I have submitted on 12th Dec 15. However my booking is blocked & could not able reach any concern members. All land lines to JC road branch went unanswered. Do not know how to approach the right people. Still Indane has to long way in addressing the customer complaints. Really frustrating. Customer No: CX9025622, Nataraj Gas Agency Phone: +[protected] Regards., V. Jakkayappan

Dt-021215

Sir,

Please free from '0' press no-11232,
I give u all document zerox but not my
Kyc complete, please change my bank
To sbi kalanala ac no.[protected] copy
Of bank and chutani card all document
I give u till 65days, today i pay for
Cylinder rs.630/-chutani card give date[protected].
Here attached screenshot.
Sir, dt.[protected]

My aadhar card linked at sbi kalanala branch
Ac no.[protected] and past subsidy is credited in this
Ac, but automatically credit start at my 2nd ac no.[protected]
Icici bank on dt.[protected], this [icici ac] is i close on dt.[protected],
I wish my future subsidy is credit at in sbi kalanala branch ac no.[protected].
I attached bill copy of dt.[protected].

Thanks,

Manishkumar g gajjar
M-[protected]
[protected]@yahoo.Co.In