YESTERDAY, 19.12.2015 at 22.50 hrs, at the above IOC bunk, we asked attendant to fill PETROL for my HONDA CITY CAR TN45 AP 257 and he wrongly filled DIESEL..
When we wanted to talk to the Petrol Bunk owner, The cashier gave wrong number of Labour Officer.. Both the staff didnt have phone number of owner to register our problem..
Then the cashier went to owner's house and called him for help, but in Vain
Then we called owner ph number displayed in info board, which we found is a wrong number and belongs to another bunk owner in Kumbakonam
Also they have wrongly displayed IOC DY.Mgr, Mr.K.Chandar, who was transferred to another area
Also we tried contacting another IOC Officer displayed in another board, Mr.S.Maris Vignesh, who didnt lift the line yesterday, But attended my call only today afternoon
Also, from today morning my friend Mr.Manikavel Pandian from Thanjavur/Lawyer went three times to bunk to solve this issue, but the bunk owner did not give any remedial action to attend our problem
Iam a IOC CITI BANK CARD MEMBER AND I USE YOUR FUEL FOR LAST 10YEARS. ALSO IN MY CAR, I HAD CO PASSENGERS OF 80 & 60 YEAR OLD, WHO HAD MANY TROUBLES YESTERDAY.
HENCE KINDLY TAKE ACTION ON THIS DEALER / REPAIR MY CAR AT HIS COST/ UPDATE ON ACTION TAKEN TO PROCEED FURTHER IN THIS REGARD
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.