Indian Oil Corporation [IOC] Complaints & Reviews

When delivery man was came to my door i found a old and damage cylinder, so i told him that please change the cylinder, he told me that "if you want to accept this cylinder than ok otherwise i am going". and than after i didnt accepted the cylinder and he was gone from my home. now what can i do for receive a good condition cylinder? and i will receive only good condition cylinder.

Cylinder supplier Name Vijay Paul delivering at H No. 498-B/ Lane No. 6 Kalkaji New Delhi-110019 Consumer No.25611 Through Registered dealer Sahaj enterprises having Office in Lane No.3 Govind Puri Kalkaji New Delhi is trying to force upon us Refill cylinder which is short in weight upto 7 kgs ( also note he offered Three cylinder) all are short in weight. Pls. take appropriate action against the delivery man Pls. note he has warned us to book again a refill, otherwise he will not deliver the refill. This has happened with us at 1.30PM on 16.12.2015.

Hello, We have booked the refill cylinder on 15.11.2015 and here the details. Consumer no: CX 17329411 Booking number: 815433 Cash memo was generated and number is [protected] on 31.11.2015 we received the SMS when we contact the distributor you booking has been cancelled and also he says cancellation is done by IOCL. when I try to rebook the refill it is not allowing to book the refill. My Second cylinder is also empty, Kindly take immediate action for getting the refill of cylinder Thanks, Saivenkatesh. S ...

Sir/ Madam, I had applied for transfer of gas connection and got the papers for that. I was out of city for 1 year so I could not get the connection transferred. when i returned I could not find the papers but I have a scanned/xerox copy of transfer document. Now, the new gas agency ( to which the transfer is to be done) is denying giving the connection based on xerox copy. They have asked me to get a duplicate copy of exchange papers. And, the old gas agency (from where the connection needs to be transferred) is denying duplicate copy saying they can issue it only once. Both are saying that there is no other way out. I am not sure what to do to get the connection transferred. Priya

Sir my name is Pnakaj savita connection no.is vg 00989 (Veena gas Bareilly up) a riffil supplied by my egency on October 5-2015 who's filled by total water.checked by deleavryman. More complaints done by me but no any action taken by erea manager sri s.k.Gupta and agency holder. Please take action and change my water riffil. I am very hopeful to you. thanks

Sir my name is Mahendra singh bhandri cunsumer no cx8963302 and LPG id[protected]. I opted my subsidy by mistake pl reverted it. I highly thankful to you

My Consumer no is CX27262804, I ve requested an Refill on 4th Dec 2015 (booking no. 209399), as of 15th Dec 2015, I haven't received the refill cylinder, kindly do the Needful thanks Devanandham.J [protected]

Sir, i booked indane gas cylinder on 3 of december online from haridwar gas agency indane.my booking no is 231769., and on 11 december i got delivery confirmation sms but i did'nt received cylinder.i called indane office but still no any result.

My consumer # is CX1718762, I booked Cylinder on[protected].Still I didnt receive my cylinder.Too much time taking to delivery the cylinder.Due to that we are not able to cook. My booking reference Number is : 218377 on Dec-1. Gas Distributor is Prakash Gas Agency, Perambur, Chennai-11.

I have a indane consumer and my consumer no is CX18484672.I have forgott my password and creat problem in login, so i request you that please send password for me on email, Thanks

Whenever I book a cylinder, the distributor ASAL DURG ENTERPRISES, JAIPUR, RAJASTHAN WITH CODE NO.[protected] asks to buy a coupon book at the time of delivery of the cylinder which is illegal and unauthorised.

I have registered my cylinder booking a month ago and later agency told us that cylinder is cancelled due to some faults.we are facing trouble as cylinder is not reaching on time.

Hello, We have booked the refill cylinder on 29th of November and here are the details. Consumer no: 36774 Booking number: 669222 Cash memo was generated and number is [protected] On 10th December, we received a message stating that the booking got cancelled. We tried to contact the distributor who was making excuses. When we tried to contact again, he was not picking the phone. This is not the first time, same thing is happening past 6 to 8 months. I got my previous cylinder 2 months back. My second one is also empty now. Kindly take the necessary action. Thanks, Ravindran

During Refill Request via online, I made online payment of Rs.621 on 02/12/15. The delivery boy again demanded for the full amount and he took the full amount from me. When I inquired with the distributor, they are also saying the same that we need to pay again, the online payment will be refunded later. Distributor provided bill clearly says that online payment made with Rs 621 and nett amount to be paid is Rs. 0. When I went back to the distributor, they are not ready to listen to me and he said that online payment directly go to IOC and you need to pay for us again. He do not know that online payment instructions. I request IOC to take necessary action and refund my online payment made or advise them to refund the money I paid to delivery boy. Also please educate them about online payment instructions. Else remove that online payment options. Consumers cannot roam to get the refund from distributor every time. I went to distributor 2 times and still he has not refunded. Do not know how many times i need to visit distributor. My Consumer ID: CX15342874

My consumer no. is 10782. Kuppusamy, Illodu & Post, Gingee Taluk, Villupuram Dist, Tamilnadu I have booked my indane gas cylinder with reference no. 464141 on 18th September 2015, not responding accurate delivery time of cylinder. If today i have not get my cylinder delivered, Please immideatly deliver solved the my Complaint

I use to go for refilling my cars at IOC petrol pump (Yadav service station) at nagar road pune since last 5 years. I always felt that my car is not giving enough milage.. so every time i requested to mechanic to look in to this at the time of servicing but no use. Finally yesterday (10 Dec 2015) i caught the culprit behind this. It was not my car but the IOC petrol pump who has been cheating me since last 5 years by filling less petrol in a fraudulent manner. See how they did it with me... I told him to refill Rs 2000 petrol.. salesman inserted the nozzle in cars tank... As it reached 535 suddenly nozzle stopped relieving petrol... So he tried to show as the main machine has stopped working.. i told him to restart filling... he said machine stopped...so called a colleague to check the machine. Another salesman came n instead of doing something with the machine (for which he was called) he started promoting me the pouch which can increase the milage... during this the another salesman started the nozzle n petrol strared going in.. n meter started from 535 onward ( as it was not set to zero again) No one went near to the main machine. N there was no reason to go near the machine as it was working fine. The salesman stopped nozel at Rs 1465. N asked me to pay Rs2000. I was surprised why this guy asking for 2000 when he has given petrol only of Rs1465..? He said 535 earlier n 1465 now so it becomes 2000. I was completely stunned how he can do such a nonsense. I shouted very loudly on him n told him that he is trying to cheat me.. I kept shouting.. even more loudly. He realized that he has been caught red handed..so he immediately put nozel again in my car's tank n took the reading till 2000. This has happened many times with me.. Whenever i went there they always did same thing with me. Always nozzle stops somewhere 300 to 500 n again they start from that point onward but later says sir earlier amount that much n this amount you can see on the screen of pump so altogether its equal to amount you requested. This is horrible... disgusting... unacceptable. I m sure they might be doing this to other customers as well. What's the solution for this...?? How they can be made all right..?? What about my compensation for the money i have lost during last 5 years. Every month i refill my both cars with 2000 & 2500 petrol..so monthly 4500. So every month they cheated me with an amount of Rs1000 (as an average of Rs500 per car per refilling). So in last 5 years i have been cheated with Rs60, 000. Its a big amount..i want this back. I will go to any extent... but will take this money back from Yadav service station. You are the 1st level. So its my humble request to you please take proper disciplinary action against them n also get me refund Rs 60000, i will be thankful to you. I hope you won't disappoint me. As a responsible n trustworthy company you will surely serve the justice. If i dont get a proper solution from you..i will right to petroleum ministery as well as to Modi Jee. Also won't hesitate to file a Complaint in consumer court. Waiting for your reply. Thanking you Dr SK Tyagi

My Consumer Number is 1778. I was in receipt of subsidy amount correctly when ever it became due. But from Aug 2015 onwards my subsidy amount is not being credited into my aadhar linked savings account. I had drawn 03 cylinders from Aug 2015 to till date. Subsidy of these 03 cylinders not yet credited into my account. Please look into the matter and take an immediate action to credit the amount into my account at your earliest possible.

I have been a very regular customer with Sidhu Petrol Pump in sector 7, Chandigarh for decades and get all my cars refueling done here. Strangely my experience today has left me disturbed and harassed. I got my I-20 Petrol car refilled like every other time, at that time it had about 7-8 litres of petrol already in it and while refueling and they filled 47 litres of petrol, this certainly put me in a lot of doubt since the total tank capacity of the car is 45 litres and despite having 7-8 litres in it and we also did check the meter which was at 0. How is it possible to refil another 47 litres. When i raised a query with the staff and owners of the pump they told me it usually happens that 5-7 litres of extra fuel can be stored in the car but i failed to understand that logic how and where ? To which they also could not justify me the same. I have the receipt of the same and also since i made the payment via credit card i have the slip with me. I need to get this to the notice as this blatantly is cheating and fraud which might have been happening since years as we never noticed it so much and it simply means their meter is running fast. My email id is [protected]@gmail.com and my contact numbers are [protected] [protected]

R/sir This is to inform you that, as per the online payment facility for LPG Refill available at your company's site, I had booked for one LPG refill and paid online Rs. 676.50 from SBI internet banking on date 07-12-15. But today when the gas agency's (Kitchen Queen) delivery man came for delivery he asked for the payment in cash. I showed & submitted him the copy of the online payment receipt for LPG refill, but he did'nt agreed. The agency manager also didn't agreed to accept the receipt. He said he will first confirm about the receipt. So, he took back the LPG refill cylinder. So, I wanted to question about your online Gas refill payment facility available, whether it is valid or just shown for advertisement. In case it is valid then pl resolve the issue. My transaction details are as under: Booking ref no.: 901822, Order No.:RF[protected], Consumer ID: [protected], Transaction ref no.:[protected], transaction dt: 07-12-15

Never once in these four years I was able to contact Indane - Sabha Indane Gas Agencies No: 51, Cart Track Road, Maduvinkarai, Guindy, Chennai, Tamil Nadu 600032 The Proprietor Number is [protected], he picks up the call, but no use he will ask us to call the office Numbers. +[protected], 22446271, 22453363, 42696088 will not be picked up the staff as they are so busy. I can hear full rings on all numbers, but they don't pick up and more than that they put the receiver down some time. I have seen many people complaint about this agencies for years in this forum and other, but there is no use as the Indian Oil don't bother about it and the Agency also least bothered about the complaints. Only people like me are the sufferer wasting our time by complaining, when we knew nothing can be done to that agency and their staff improper behavior.