Indian Oil Corporation [IOC] Complaints & Reviews

Sir i am S S Rathore from vadodara (Guj) and my consumer number is 145488 I had booked my gas in the morning of 30.10.15 and on 04.11.15 i received sms that your booking has been cancelled and contact your supplier. when i contacted in person ( because you will never get a response on phone I Bet ) the lady said it is cancelled by Chennai office online we can't help you have to book again, gas booked on last date of month is cancelled automatically ( Sir i am not alone but they cancelled a number of bookings of 30/31.10.15 .Please note Dipawali was approaching and I feel something fishy had occurred due to demand from hoteliers etc. I again re- booked there itself and on 05/11/15 i received sms that cash memo had been generated and will be delivered in a day or to but till date it has not been delivered . I had approached personally thrice and the same reply"in a day or two' like that . I lodged complaint on toll free no [protected] on 21.11.15 no action then again on 23.11.15 with reference 2427446 but it is also in vain. It is requested that case may be handed over to Vigilance organisation and i will be a witness if needed, a lot of skeletons will be unearthed from this distributer. I am dead sure. please make a survey about its performance and 90% are dissatisfied customers like me . Please advice how to switch over to new distributor now ? You are asking to let go the subsidiy but what about the services you are providing ?

Dear Concerned,


This is the 3rd Time I have complained to IOC concerned authorities regarding Misappropriation of my Consumer No.20117. On 09.11.15 I have booked gas cylinder which till date not received by me. But the same has shown in their website as delivered to the Customer. Earlier also the same incident happened 2 times and after kind intervention by higher authorities I have got the cylinder.

Details of Indian Gas Agency:
KSB ENTERPRISES
HAUZ KHAS
NEW DELHI
Ph:[protected]

Please do the needful.


.No.

Order Date

Order No./Reference No.

No. of Cylinder

Status

Cash Memo No.

Cash Memo Date

Delivery Date

Eligible Subsidy Amt.

Remarks

[protected] [protected] 1 Delivered [protected][protected] 127.00 Subsidy transfered on[protected]


Anoop.A
[protected]

I booked for home delivery of the Indane Gas cylinder on Oct. 07. 2015 with distributor M/s R K S GAS AGENCY, Agartala. My Consumer Number: 12860 My request reference number is 900076 (against lodging complaint) Mob No – [protected]. Till date I have not been supplied the cylinder causing me a great loss. I complaind with Indane.co.in about the negligence of the distributor. But theyhave simply forwarded the said complaint to the distributor- which is yet to be addressed. I further requested them to take appropriate steps to redress my grievance but it was also not heard by the authority …. …. Rumali Roy Email ID - [protected]@gmail.com Mobile - [protected]

Hello
I am a regular filler in the IOCL pump located in B Narayanpura on Whitefield road.
I usually do a Full tank and my tank capacity is 50 liters.
Yesterday when i visited the pump i had around 5 liter diesel in my car. when i did a full tank the meter stopen at 52 liter. i questioned the owner and the pump attendant they were not able to explain.

I would suggest an inquiry is set up an this issue taken seriously as consumer are cheated.

Dear concern person we was booked a gas cylinder on my consumer no -cx9028233 dt -04\11\2015 order no -[protected], cas memo no -[protected] when we are reciving gas cylinder, on that time clyinder is liking but on that time delivery boys who was came is said it, s normal don, t warry . now yesterday my wife hand is burn when start gas, & now cylinder is liking very fast.

Hello, I have applied for new gas connection through online portal, I have made payment for same too. But due to coverage issue as informed by distributor, i have been asked to cancel my request. I've provide the bank account details for refund but till now i did not received any amount back. Please look into this issue. Reference No. N151022117439149928795 Thank you.

Cust no. Cx 121487 name of the customer padmavathi . Dealer yashoda insane services Padmarao Nagar secunderabad give telephonic complaint on [protected]. Regarding the complaint. But also problem not solved. Complaint pending since 5 days with the dealer. Kindly resolve the matter

IAM SHAHNAZ BEGUM. Consumer NUM:CX5672891 WITH YourJAYA GAS AGENCY KASHIBUGGA WARANGAL.every time I am facing lot of problems with your dealer while booking the gas.even after repeated phone calls to the office as well as to the mobile numbers provided by themtthere is no response from them even after booking with lot of difficulty I am getting the gas delivered after 25 DAYS where as other companies are giving delivery within 24hrs. This problem is faced by several customers if this is not rectified. We wish to change to other company who are giving better service. Hope you will take necessary action to give your customers a better and speedy service.

Delivery Boy trying to sell gas cylinder without a slip . I refused to take it asking for a proper slip which he din't give. I did not take the cylinder. PLEASE RESOLVE THIS ISSUE . I am not going to pay for something that goes in for black trading . We want transparency . This is in the Botanical Garden, Howrah, West Bengal region . If the urban areas are so corrupted what will happen in the rural areas? They deliver late and they go illegal trading with people. If this doesn't stop I am reporting the police

I have book a gas sylender on 13/11/2015 booking no-230193 consumer no-D-1433 AND SYLENDER HAS BEEN DELIVERED on 18/11/2015 aginst cash memo no [protected] but LPG subsidy not credited /refunded my Bank A/C TILL DATE
It is requested piease refund the myLPG subsidy
Thanks

(BRIJ LAL VERMA)
House no-645B/460 plot no-67 vashisthpuram 60 fita road Jankipuram Extn
Lucknow-226031 (UP)
Mobile no -[protected]
Email-brij.[protected]@gmail.com

I booked for LPG on 2.10.2015 but have not received the Gas cylinder yet. Kindly do the needful at the earliest. Name of the customer: Gangashen TP My Connection No. 9876. Agency Name: A & A Indane Services, Kuzhippily Panchayath Building, Vypin, Cochin, Kerala.

I have registered online for new LPG connection for my mother Jyoti Mala at Purnea Bihar in Indane Gas and received email confirmation on 6-November-2015 upon completion of KYC filing and payment the registration details are following: Registration no: N[protected] Name of Distributor :- RAJESH INDANE SERVICE Mandatory Security Deposit Charges Item Name Price 14.2 KG Cylinder 1 1450.00 Pressure Regulator 150.00 Total 1600.00 Other Charges Item Name Price DGCC book 50.00 Installation/Demonstration charges for New Connections 50.00 Hotplate Inspection charges at the time of release of new connection 250.00 Suraksha Hose (1.5 Mtr) 170.00 Total 520.00 Total Charges payable :Rs. 2120.00 Kindly note:- Stamp duty charges & the product price of the refill will be charged extra at the time of delivery of the equipments. Please do not reply to this email. In case you need to report a problem/give a suggestion, please proceed through http://indane.co.in/feedback.php. The distributor is not providing connection even after attending them several times. I tried to complain on phone [protected] given at website and also tried online complaing vide the link given in email but the complaing page no opening. the screen short of the page is attached herewith.

Its complaint against IOCL petrol pump : SOWBHAGYA AND CO IOCL HSR RINGROAD, HSR LAYOUT, BANGALORE-102 TIN:[protected] PH:25726212 I am the regular costumer of this petrol pump, as this is on the way to my office. I used to fill petrol from this pump and never saw any irregularity. I trusted that they fill correct quantity of petrol. I used to get petrol from one particular petrol point. But from last few weeks i took the petrol from other petrol points of the same petrol points. After this i observed that my bike runs less on the same amount of petrol. I told to my mechanic and he checked that. After some time i filled the petrol from the old petrol point of same petrol pump and my bike was running good distance. then i compared the oil filled by this petrol pump from 2 different points. there was drastic difference in the amount of petrol filled from two different points in same petrol pump. This petrol pump is cheating customers by giving less amount of petrol using unethical means. Please audit this petrol pump and take strict action against the cheaters.

I am ajit kumar dash a customer of indane gas.Though i have been being transferred my connection from(iocl) balasore to (hpcl)kesinga, kalahandi on 12/11/2015 having tv no.[protected], the transfer data can not retrieve by entering this tv no. So the agency can not give the connection at kesinga, kalahandi without the data of transfer data. For which i am suffering severely.Kindly help me. Transfer made from trishakti gas agency, nayabazar, balasore, odisha(iocl) & to ambe gas supply, kesinga, kalahandi.Odisha(hpcl)

I booked my cylinder on 10th of October .. but still is it not delivered. gas connection no is : - 209091 Customer id is 8750 mahesh Amarnani 8751 suresh Amarnani Address : 3 Mahaveer udhyog nagar, sindhi colony, pali, Raj. Contanct no. +[protected], +[protected] cash memo is[protected] i made hundreds of call to them.. but they didn't pick even a single call. please take appropriate action as soon as possible.

My consumer no. is 42095 and my gas agency is Anand Gas Agencies, Palarivattom, Ernakulam. I booked a refill on 01/10/2015 and the booking no. was 483109. I got sms 45 days later on 14/11/2015 stating that the cash memo has been genetated. But till now (20/11/2015) I have not got the refill. But on 19/11/2015, I got a sms saying that the refill has been delivered! I am a senior citizen aged 70 and cannot go thru this hassle every month. Do you not have any authority over these people? Please help.---t.ravi mob [protected] [protected]@yahoo.com

I kanak Saurabh customer Number 4509, L P G ID NO.[protected], am a consumer of Adarsh Indane, Hajipur Road, Gannipur, Near Zenith Petrol Pump, Muzaffarpur, Bihar. I booked my Gas Cylinder on dated 09/11/2015 vide Ref. No.428765. More than 10 days has lapsed and cylinder has not delivered yet

Respected sir This is to inform you that I have booked gas on 9 Nov. Still till date 18 nov i have not got the delivery... Please see into this matter as soon as possible Consumer no is CX18643451 Cash memo no is [protected] Booking no is 436358 I have attached the picture of the agency messages also.

My indane consumer no is CX 24363085.I have booked a cylinder on 06.10.2015 ref. no. - 850968. It was cancelled due to the distributor mistake. I called them & explained they said book the cylinder once again we will deliver next day. I did the same on 02.11.2015 ref. no. - 862311. After that i regularly called them they said it will deliver today itself regularly. On 17.11.2015 only they said there is no service to your place. They didn't say anything when booking a connection. I want resolve this problem ASAP.

Dear sir,
i had received the ID and password to operate edfs transaction for payment to IOCL. BUT the ID and Password shows invalid while login. Kindly reset the ID and password so that we could continue the transaction.

Regards,
IBAMS GEO GLOBAL RESOURCES ( IOCL DEALER)
DEALER CODE - 221147
SBI BRANCH CODE- 08279...