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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 285

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M
Mrinal Gogoi
from Bongaigaon, Assam
Jul 31, 2015
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Address: Kamrup Metropolitan, Assam

My consumer no.7719581 of SANDHAN GAS SERVICE has been transferred to ADITI GAS SERVICE without my consent and khowledge and till date I did not get any call from the new agency namely ADITI GAS SERVICE which is violation of consumer protection act. You are therefore requested to immediately and unconditionally transfer myu LPG consumer no. 7719581 to my old agency SANDHAN GAS SERVICE at an early date as the new agency is 4 Km away from my residence.
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    sravani chitti
    Jul 31, 2015
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    Address: Hyderabad, Andhra Pradesh

    HI, I have been to Indian Oil Petrol pump beside kalanikethan, Punjagutta on 29th July 2015 at around 10PM, ..I have asked them to fill for 200Rs, I gave them amount. Later when i have checked the petrol meter, it was showing less than half..Generally for rs200/- my pleasure will be filled fully. Later I have came to know from others that the petrol pump fellows loots people, they make public fools and earns money.Please take action immediately.This is not at fair. It would be great loss to public.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Hero Pleasure has 5 litre fuel tank. If you have to fill it full, it shall require you petrol of around 350 rupees.
    Hero Pleasure has 5 litre fule tank. If you have to fill it full, you need to spend around 350 rupees on petrol.
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      pankaj jain 018
      from Mumbai, Maharashtra
      Jul 30, 2015
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      i pankaj jain had submitted name change form on[protected] at rana gas agency service lalkurti meerut paying full charges, s.v. original, all necessary documents after that complaint made on[protected] its feed backdated[protected] that collect new s.v., receipt in your name but till today agency did gave papers and told each time on contacting new papers in your name not available as till yet name not changed .today i submitted photocopy of feedback, name change receipt, s.v., one photograph.by when i will get papers, connection started why i should not get subsidy as to other consumers due to fault of agency of indane
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        A
        akamit386
        from Kolkata, West Bengal
        Jul 30, 2015
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        Address: Bokaro, Jharkhand

        Cancelation of give up subsidy:-

        Sir, by mistake i pressed "give it up " option, i request you to kindly deactivate that request.

        Name-- Sachiada Nand Prasad
        Consumer no--015288
        State-- Jharkhand
        District-Bokaro
        Service Provider-- Indane
        Distributer name--- Ambika Gas Company
        Mobile no-- [protected]
        [protected]@gmail.com
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          M
          ManojGeeta
          from Delhi, Delhi
          Jul 30, 2015
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          Address: New Delhi, Delhi

          Deactivation of give it up subsidy Wrongly click give it up button please deactivate give it up subsidy I cannot receive my subsidy. So please help me Deactivate give it up subsidy & continue my subsidy. Consumer Name - Manoj Kumar Consumer id : SE16952 Distributor name : SOUTH DELHI ENTERPRISES City : NEW DELHI District : DELHI Contact No : [protected] Email : [protected]@gmail.com
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            M
            mohammedrizwan31
            from Chennai, Tamil Nadu
            Jul 29, 2015
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            Address: Chennai, Tamil Nadu

            Dear Sir, I am Mohammed Rizwan a consumer of Indane Gas . By mistake I am wrongly clicked opt out of subsidy. Status: "SCHMOPT Successfully Executed". I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- A.L.Mohammed Rizwan, CONSUMER NO : CX2332605 Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name: TASS Gas Agency, Chrompet Chennai-600044
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              S
              shorabh
              from Gurgaon, Haryana
              Jul 28, 2015
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              I have recently book indane gas service and when i received my first cylinder with indane there is a leakage issue with that cylinder and the cylinder was empty with in 25 days even we did not use as such so i booked another indane cylinder that has the same issue so i called service man to check two times and found gas was leakage from the cylinder (Not from regulator or burner) but issue was not resolved and my second cylinder also empty with in 25 to 30 days
              Complaint marked as Resolved 
              Verified Support
              Jul 31, 2015
              Indian Oil Corporation [IOC] Customer Care's response
              We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
              The leakage is due to the fact that whenever the cylinder is delivered, the gasket inside would have worn out. The distributors claim that the cylinders have to be checked on delivery by the supplier- IT IS THE RESPONSIBILITY OF CONSUMER! that's what the IOC claims,
              - How can you know instantly the kind of leakages of the type observed above?
              - what about only old people in the house as customers? how will they be able to handle such things?
              - MORE THAN THE CYLINDER NOT LASTING FOR MORE- WHAT HAPPENS IF THERE IS ANY EVENT OF AN ACCIDENT???
              WHY CANT IOC MAKE IT A HABIT AND INTRODUCE A PROCESS OF CHANGING THE WASHER/GASKET EVERY TIME THE CYLINDER IS FILLED = IF THEY ANOTHER Rs 2/- IS ANYONE GOING TO QUESTION.
              TYPICAL LETHARGY IN SOLVING ISSUES BY THE ROOT CAUSE THAN BLAMING THE CUSTOMER.(whenever we ask the distributor, he does not take any responsibility- simply they say complaint to the 'Gas leak; phone no??
              Dr..Sripathy
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                R
                Rabindrakumar panda
                from Kolkata, West Bengal
                Jul 28, 2015
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                Address: Cuttack, Odisha

                Dear sir i have booked for riffle of indane gas vide consumer no 9589. Booking no 421236 dt 11.7.2015. Received a SMS as cash memo has been generated vide no [protected] on 22.7.2015 and delivery of riffle cylinder shortly. I am yet to receive the riffle. Especting early delivery.
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                  A
                  anand wakadikar
                  from New Delhi, Delhi
                  Jul 28, 2015
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  My consumer No. is 32228A and residing at 486, Krishi Kunj, Inderpuri, New Delhi. Joginder Enterprises, Naraina, New Delhi is distributor for LPG Cylinder. I booked LPG Gas on 7/7/2015 through IVRS mode under reference No. 560134. I received a message on 14/7/2015 stating that cash memo [protected] generated for booking No. 560134, shall be delivered shortly. Thereafter, I received a message on 17/7/2015 stating that your refill booking stands cancelled. I discussed with Joginder Enterprises distributor on telephone on 18/7/2015 about cancellation of LPG Gas Cylinder and stated that Cylinder will be delivered on 20/7/2015 but not delivered. Again I called to distributor on 23/7/2015 and stated that Cylinder will be delivered today but till date LPG Gas Cylinder has not delivered. Therefore, it is requested to take necessary action against the said distributor for not delivering LPG Gas Cylinder after lapse of 21 days even.
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 31, 2015
                  Indian Oil Corporation [IOC] Customer Care's response
                  We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                  My consumer No. is CX17375859 and residing at E-22, Vim Square colony Kichha road, Rudrapur. Rudrapur gas agency is distributor for LPG Cylinder. I booked LPG Gas on 17/8/2015 through IVRS mode under reference No. 336955. then after we have trying to collect gas cylinder but we have not received then after we have calling to customer care and he is given a complaint no.- 2327293 but after lodging the complaint distributor has cancelled the booking then after again call to customer care then he has given a no.-[protected] .But unfortunately when i called this no. then he is saying wrong number then again we have booked gas on dated 13/8/15 and get new booking reference no.-352455 and then again we have called to customer care again he has given different complaint no.-2337948 and we have continuous follow up with distributor for home delivery for cylinder but again different no. given for follow up and when i called this no- [protected] he is saying cylinder will be deliver within 2 days but still we have not received cylinder till date. Therefore, it is requested to take necessary action against the said distributor for not delivering LPG Gas Cylinder after lapse of 40 days even.
                  Non Deliver of LPG Gas Cylinder.My consumer no.4689 and residing at Chandannagar, hooghly 712136, WB. Distributor United Novelties & Gas Supply Co.I booked LPG Gas on 18/9/15 through IVRS Vide ref.no.519968 .Cash Memo no.[protected] dt.24/9/15. Till date gas cylinder has not being delivered. Every time this distributor deliver gas cylinder lately.It is requested to take necessary action against said distributor.
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                    P
                    paponduttaa
                    from Kolkata, West Bengal
                    Jul 27, 2015
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal

                    l am consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- kabir dutta NO cx16035539Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name : ASHOKNAGAR TANIA INDANE GAS SERVICE- ADDRESS: PURBO BANBONIA WEST BENGAL
                    +1 photos
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 31, 2015
                    Indian Oil Corporation [IOC] Customer Care's response
                    We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                      D
                      Dheeraj Guhan
                      from Erode, Tamil Nadu
                      Jul 27, 2015
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                      Today indane gas cylinder drlivered in my home. Delivery man give me a bill, that was 654. Then i gave 700rs he dnt returned me any changes and i asked why?? He said "remaining 46 rs was service commision and all of them also compulsarly pay for us". And also he noticd he wnts to giv 10 - 15 rs / cylndr to their auorites too. I saw that he had 6 cylinders fr delivery. Then apporximately per month he had 8000 as commision only. An middle class indian compulsaory give bribe for their essential things?? I dnt want to complaint that individual i want to complaint this whole system!!!
                      customer support has been notified about the posted complaint.
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                        G
                        guptamahesh86
                        from Kolkata, West Bengal
                        Jul 27, 2015
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                        Address: New Delhi, Delhi

                        This is regarding the continuous leakage in gas cylinder. Booking no. 1838 in East Delhi-Shahdara area. The distributor name is Malik Gas service. I have been observing continuous leakage in gas cylinders for last few days. I tried to call toll-free and followed the instructions however no executive is picking up the call. Also tried to reach distributor number mentioned on the slip but no luck. Kindly somebody call me at [protected] and do the needful. Also, the cylinder which is leaking is not in use and it is kept as it is in the store room. Is there anybody who can call me at my number or can share some relevant number on which I can complaint regarding the problem.
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                          dipak199
                          from Thiruvananthapuram, Kerala
                          Jul 26, 2015
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                          Address: Vadodara, Gujarat

                          Dear sir / mam,

                          We have gas cylinder of indane oil,
                          My customer no 11690,
                          Customer name ganpat pawar is my father n i am dipak pawar son of ganpat pawar,

                          Gas is leaking from cylinder, it is so dangerous for us,
                          We visited in gas agency but they denied to change cylinder,
                          I request you to please change cylinder as soon as possible,
                          Gas agency address is - shop no - 12. Devpushp shop center baroda 380011

                          My contact no. [protected]
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                            R
                            rlpavanprem
                            from Kosamba, Gujarat
                            Jul 26, 2015
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                            Address: Chennai, Tamil Nadu

                            My new connection online reg. No. N[protected] I applied 3 days before by online. Today came distributer for verification my house and he told me "You will pay 2 cyls Rs 6800 or 1 cylinder Rs 5500 including stove and other things; compalsary you could buy all for me this is government rules". I already bought new stove and other things. Please reply me how much amount I will pay in the new connection or Is the Rs 6800 government fixed price?
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                              V
                              Vipin7
                              from New Delhi, Delhi
                              Jul 25, 2015
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                              Address: New Delhi, Delhi

                              At millennium petro care
                              Sec 9 dwarka new delhi - 110075
                              Ph [protected]
                              Owner no [protected]

                              Coustmer executive mr shellender [protected] not answering
                              He never pick the phone

                              Ur filler was not in indianoil dress
                              He was talking very badly
                              He was not showing the amt
                              His name is mr govond


                              Vipin
                              [protected]
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                Somesh Chatterjee
                                from Kolkata, West Bengal
                                Jul 25, 2015
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                                Address: Kolkata, West Bengal

                                Dear sir / ma’am,
                                Every time i have received subsidy against my domestic lpg cylinder since january, 2015. But this time, in the month of july, 2015, i have not yet received lpg cylinder subsidy money back.

                                My lpg consumer no - fcs02086

                                Name of indane distributer: - m / s saheb distributers, 360a, upendranath banerjee road, kolkata - 700060

                                My punjab & sind bank a / c no – [protected]

                                My mobile no. . [protected]
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                                  Somesh Chatterjee
                                  from Kolkata, West Bengal
                                  Jul 25, 2015
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                                  Address: Kolkata, West Bengal

                                  Dear sir / ma’am

                                  Every time i have received subsidy but this time, in the month of july, 2015, i have not received subsidy money back. My consumer no - fcs02086

                                  Name of distributer: - m / s saheb distributers, 360a, upendranath banerjee road, kolkata - 700060

                                  My punjab & sind bank a / c no – [protected]

                                  My name - somesh chatterjee
                                  M - [protected]
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                                    Somesh Chatterjee
                                    from Kolkata, West Bengal
                                    Jul 25, 2015
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                                    Address: Kolkata, West Bengal

                                    Dear sir / ma’am

                                    Every time i have received subsidy but this time i have not received subsidy money back. My consumer no - fcs02086

                                    Name of distributer: - m / s saheb distributers, 360a, upendranath banerjee road, kolkata - 700060

                                    My punjab & sind bank a / c no – [protected]

                                    My name - somesh chatterjee
                                    M - [protected]
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                                      s s jammu
                                      from Hyderabad, Telangana
                                      Jul 25, 2015
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                                      Address: Raipur, Chhattisgarh

                                      I have booked gas cylinder vide booking no.900467, against which cash memo no. [protected] was generated on 05.07.2015, with Amar indane, Raipur, CG. consumer no.4116. inspite of my repeated reminders cylinder has not been delivered to me till date..Pl take necessary action at the earliest.
                                      The delivery boy had come to my residence today i.e. 27.07.2015. He has not delivered the gas cylinder. He is openly demanding that if you pay Rs 200=00 extra than the receipt amount it is then he will give the gas cylinder. Sir, it is open corruption. Please take harsh steps against the erring Gas Agency and its employees.
                                      .
                                      Dear Sir,

                                      Till date I have not received the Gas cylinder. Please take immdiate action
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                                        vikant sharma
                                        from Gurgaon, Haryana
                                        Jul 25, 2015
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                                        Address: Ghaziabad, Uttar Pradesh

                                        Dear sir, I am Bhavna Sharma consumer of IOCL. I have wrongly clicked by mistake for out of subsidy & my financial condition is not so good. I want to avail subsidy cylinders.So please deactivate from out of subsidy. LPG ID 3 [protected] Consumer Status Active Consumer No 21998 Consumer Name Bhavna W/o Vikrant Address C-231 KIRTI VIHAR, LONI City / Town Ghaziabad Contact details (Mobile) [protected] Email Id [protected]@gmail.com Type of Connection Domestic Preferred Time Delivery Inactive Give Up Subsidy Yes DISTRIBUTOR CODE- 154397
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