Indian Oil Corporation [IOC] Complaints & Reviews

1.08.2015 Pl. refers to my previous mail dated 13 May 2015 and 4th July 2015 regarding supply of gas cylinder. I am struggling with the present agency for more than a year. I have sent mails and complaints continuously for the last 4 months regarding delayed supply of refills and cancelling the booking and annoying me every time for the tips. This time also I have booked for cylinder on 21st July 2015.I got mail without date; regarding generation of cash memo on 25th July 2015.I contact the agency on 27th July 2015.they replied the cylinder will reach you tomorrow. But it was not supplied. So I contacted the agency on 29th July 2015.they replied your booking cancelled. Again I booked on 29th July 2015.I tried to lodge a complaint through toll free no. The information I received that the above helpline temporarily out of order .When I tried through other customer complaint no’s, I am asked to enter agency phone no with STD code I tried with which are printed on the cash memo and I received information as the nos(i.e., [protected], [protected], [protected])are not agency phone nos. This is for your kind information and necessary action please.Also suggest me what shall I do to get uninterrupted supply of refills.Hoping that now onwards the supply may be regularised. Thanks Prema Gopal (Poor aged senior citizen) Please note for your ready reference, I am furnishing the previous mails dated 13th may 2015 and 4th July 2015 as follows. 13th May Dear sir this time also I received a message "cash memo [protected] generated for booking no. 211342, shall be delivered shortly. Ensure pre delivery check while receiving refills." On 19-Jun-2015 12: 53:26pm. On 24Jun 2015 supply boy came to me and demanded Rs. 650. I said I can give you Rs. 630. Immediately he said I going to cancel this supply with a remark "door closed" and went. On the same day i made a complaint to customer service and the complaint no 2204271. I received the refill on 25 Jun 2015 with a cash memo dacted 25 Jun 2015. I have not received any communication of this new cash memo. I like to know what action initiated on this agency. Or I will have to make complaint everytime to get the refill. Kindly advise me on the above. 4th July My customer Id no:cx11736580. I came to know that my bookings were cancelled because of my house door closed. I am a homemaker and I stay at home all day long even in my absence my husband will be their at home as he is a retired person. I assure you that no attempt was made to deliver any cylinder whatsoever. I demand a proof from distributor if he thinks a delivery was attempted. This kind of service is pathetic & needs attempting from IOCL'S higher authority. Delivery boy not accepting RS. 10 as tips they demand RS. 30 every time and they also state that they have no salary and surviving only on tips. They annoy me like this and my husband is a retired person. Kindly suggest me suitable solution to avoid recurrence of above problem. I booked gas on 16. 4. 15 the gas memo was generated on 29. 4. 15 after contacting agency several times in person & through phone the booking was cancelled on 8th. I again booked on 8 th, the cash memo was generated on the same day the agency was contacted in person through phone still the gas cylinder was not delivered. Thanks

This is regarding the continuous leakage in gas cylinder.consumer no. 17027996 in Nort Delhi Mangol puri area. The distributor name is Raveena Gas service. I have recived leakage cylinder on yesterday. I tried to call toll-free and followed the instructions however no executive is picking up the call. Also tried to reach distributor number mentioned on slip but the numbers are switch off. Kindly somebody call me at [protected] and do the needful. Also, the cylinder which is leaking is not in use and it is kept as it is in the store room. Is there anybody who can call me at my number or can...

I have been to the above petrol pump on 29th July 2015 at around 10PM. I have asked the guy to fill petrol of Rs.200 and gave him the money.H e shown me the initial reading as 0, but later he did not show me the reading.He told 200 amount was filled. Later I realized that he has filled only 50rs petrol. I have also came to know from others that this petrol pump is not a good one.It cheats the public in the same way, Please take proper action and dont give license to such people.

My consumer no.7719581 of SANDHAN GAS SERVICE has been transferred to ADITI GAS SERVICE without my consent and khowledge and till date I did not get any call from the new agency namely ADITI GAS SERVICE which is violation of consumer protection act. You are therefore requested to immediately and unconditionally transfer myu LPG consumer no. 7719581 to my old agency SANDHAN GAS SERVICE at an early date as the new agency is 4 Km away from my residence.

HI, I have been to Indian Oil Petrol pump beside kalanikethan, Punjagutta on 29th July 2015 at around 10PM, ..I have asked them to fill for 200Rs, I gave them amount. Later when i have checked the petrol meter, it was showing less than half..Generally for rs200/- my pleasure will be filled fully. Later I have came to know from others that the petrol pump fellows loots people, they make public fools and earns money.Please take action immediately.This is not at fair. It would be great loss to public.

i pankaj jain had submitted name change form on[protected] at rana gas agency service lalkurti meerut paying full charges, s.v. original, all necessary documents after that complaint made on[protected] its feed backdated[protected] that collect new s.v., receipt in your name but till today agency did gave papers and told each time on contacting new papers in your name not available as till yet name not changed .today i submitted photocopy of feedback, name change receipt, s.v., one photograph.by when i will get papers, connection started why i should not get subsidy as to other consumers due to fault of agency of indane

Cancelation of give up subsidy:-

Sir, by mistake i pressed "give it up " option, i request you to kindly deactivate that request.

Name-- Sachiada Nand Prasad
Consumer no--015288
State-- Jharkhand
District-Bokaro
Service Provider-- Indane
Distributer name--- Ambika Gas Company
Mobile no-- [protected]
[protected]@gmail.com

Deactivation of give it up subsidy Wrongly click give it up button please deactivate give it up subsidy I cannot receive my subsidy. So please help me Deactivate give it up subsidy & continue my subsidy. Consumer Name - Manoj Kumar Consumer id : SE16952 Distributor name : SOUTH DELHI ENTERPRISES City : NEW DELHI District : DELHI Contact No : [protected] Email : [protected]@gmail.com

Dear Sir, I am Mohammed Rizwan a consumer of Indane Gas . By mistake I am wrongly clicked opt out of subsidy. Status: "SCHMOPT Successfully Executed". I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- A.L.Mohammed Rizwan, CONSUMER NO : CX2332605 Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name: TASS Gas Agency, Chrompet Chennai-600044

I have recently book indane gas service and when i received my first cylinder with indane there is a leakage issue with that cylinder and the cylinder was empty with in 25 days even we did not use as such so i booked another indane cylinder that has the same issue so i called service man to check two times and found gas was leakage from the cylinder (Not from regulator or burner) but issue was not resolved and my second cylinder also empty with in 25 to 30 days

Dear sir i have booked for riffle of indane gas vide consumer no 9589. Booking no 421236 dt 11.7.2015. Received a SMS as cash memo has been generated vide no [protected] on 22.7.2015 and delivery of riffle cylinder shortly. I am yet to receive the riffle. Especting early delivery.

My consumer No. is 32228A and residing at 486, Krishi Kunj, Inderpuri, New Delhi. Joginder Enterprises, Naraina, New Delhi is distributor for LPG Cylinder. I booked LPG Gas on 7/7/2015 through IVRS mode under reference No. 560134. I received a message on 14/7/2015 stating that cash memo [protected] generated for booking No. 560134, shall be delivered shortly. Thereafter, I received a message on 17/7/2015 stating that your refill booking stands cancelled. I discussed with Joginder Enterprises distributor on telephone on 18/7/2015 about cancellation of LPG Gas Cylinder and stated that Cylinder will be delivered on 20/7/2015 but not delivered. Again I called to distributor on 23/7/2015 and stated that Cylinder will be delivered today but till date LPG Gas Cylinder has not delivered. Therefore, it is requested to take necessary action against the said distributor for not delivering LPG Gas Cylinder after lapse of 21 days even.

l am consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- kabir dutta NO cx16035539Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name : ASHOKNAGAR TANIA INDANE GAS SERVICE- ADDRESS: PURBO BANBONIA WEST BENGAL

Today indane gas cylinder drlivered in my home. Delivery man give me a bill, that was 654. Then i gave 700rs he dnt returned me any changes and i asked why?? He said "remaining 46 rs was service commision and all of them also compulsarly pay for us". And also he noticd he wnts to giv 10 - 15 rs / cylndr to their auorites too. I saw that he had 6 cylinders fr delivery. Then apporximately per month he had 8000 as commision only. An middle class indian compulsaory give bribe for their essential things?? I dnt want to complaint that individual i want to complaint this whole system!!!

This is regarding the continuous leakage in gas cylinder. Booking no. 1838 in East Delhi-Shahdara area. The distributor name is Malik Gas service. I have been observing continuous leakage in gas cylinders for last few days. I tried to call toll-free and followed the instructions however no executive is picking up the call. Also tried to reach distributor number mentioned on the slip but no luck. Kindly somebody call me at [protected] and do the needful. Also, the cylinder which is leaking is not in use and it is kept as it is in the store room. Is there anybody who can call me at my number or can share some relevant number on which I can complaint regarding the problem.

Dear sir / mam,

We have gas cylinder of indane oil,
My customer no 11690,
Customer name ganpat pawar is my father n i am dipak pawar son of ganpat pawar,

Gas is leaking from cylinder, it is so dangerous for us,
We visited in gas agency but they denied to change cylinder,
I request you to please change cylinder as soon as possible,
Gas agency address is - shop no - 12. Devpushp shop center baroda 380011

My contact no. [protected]

My new connection online reg. No. N[protected] I applied 3 days before by online. Today came distributer for verification my house and he told me "You will pay 2 cyls Rs 6800 or 1 cylinder Rs 5500 including stove and other things; compalsary you could buy all for me this is government rules". I already bought new stove and other things. Please reply me how much amount I will pay in the new connection or Is the Rs 6800 government fixed price?

At millennium petro care
Sec 9 dwarka new delhi - 110075
Ph [protected]
Owner no [protected]

Coustmer executive mr shellender [protected] not answering
He never pick the phone

Ur filler was not in indianoil dress
He was talking very badly
He was not showing the amt
His name is mr govond


Vipin
[protected]

Dear sir / ma’am,
Every time i have received subsidy against my domestic lpg cylinder since january, 2015. But this time, in the month of july, 2015, i have not yet received lpg cylinder subsidy money back.

My lpg consumer no - fcs02086

Name of indane distributer: - m / s saheb distributers, 360a, upendranath banerjee road, kolkata - 700060

My punjab & sind bank a / c no – [protected]

My mobile no. . [protected]

Dear sir / ma’am

Every time i have received subsidy but this time, in the month of july, 2015, i have not received subsidy money back. My consumer no - fcs02086

Name of distributer: - m / s saheb distributers, 360a, upendranath banerjee road, kolkata - 700060

My punjab & sind bank a / c no – [protected]

My name - somesh chatterjee
M - [protected]