Indian Oil Corporation [IOC] Complaints & Reviews

Myself, Mr Subhas Saha, at 3 Sukanta Pally, Deshabandhu Nagar, Kolkata- 700032 ( Customer No- 20595 LPG ID[protected] inform that I have neither received any reimbursement ( after AADHAR noted by dealer / Bank) nor received the subsidy credit amount till date, against my Cash Memo No- [protected] dated[protected], for Rs649/- against my order no-[protected] dated[protected] for supply of Domestic LPG. .No subsidy received also against my second LPG Cash Memo No- [protected] dated[protected] . Name of my LPG distributor : M/S MANGAL DEEP, , 46/1 Raja S.C.Mullick Road, Koplkata-700032 Details of Bank A/C; United Bank of India, Jadavpur branch, Kolkata - 700032 IFSC : : UTB10JAD133 My Sanings Bank A/C No[protected] My AADHAR Card No[protected] Please ensure subsidy credit to mt Savings Bank a/c immediately . I have lodged complaint on[protected], but no response from your end. I request that my subsidy for two bookings be reimbursed without delay. SUBHAS SAHA ( Cell No- [protected] ) MY 17 DIGIT LPG ID[protected] Dated[protected]

Dear sir, this is to inform you that i, ramendu gupta, a customer of imdane gas, recently, faced a problem in the booking process of gas. I am an old aged person and a pension holder. I am not in a position to give up gas subsidy. By mistake in the booking process i pressed '0'and received a message for not getting subsidy further. Under i am very puzzled. Pl. Rectify it and allow me to get subsidy which i am having so far. Your earlier positive response is mostly expected. My consumer no. 12686, under usha gas agency, kharagpur, paschim medinipur. W. B. Lpgid[protected].

Dear Sir/Mam, I am Rupendra Kumar Sharma s/o Sri Ram Singh Sharma, 382, Patel Vihar Colony, Near Chaudhary Dharam Kanta, Badaun Road, Subhash Nagar, Bareilly and cosumer of Manisha Gas Agency, 263, City Station Road, Bareilly Ho, Bareilly - 243001, Jasoli, Near Aliya Hospital my consumer number 57446.I booked refill on[protected] booking number is [protected], refill delivered on[protected] with the cash memo [protected].My refill has delivered and subsidy credited in my account on[protected] but i did not recieve refill at my address.I have complaint on toll free number on[protected] with complaint number 2241199 but i could not get any positive response till now.Please look forward the matter and take the disciplinary action against the Service Provider. Thanks & Regards Rupendra Kumar Sharma Bareilly(U.P) Mob-+91-[protected]

Hi Team

I am not the registered consumer of LPG .There is no connection on my name but I am yet recieving the messages on my phone number regarding the GAS bookings.
Unknown distributor is booking the LPG by using my phone number-[protected].

I request to stop this unauthorised bookings from my above mentioned number ASAP.I will not be responsible for any further actions .

Thanks!...

I am Somenath Roy residing at Kolkata Customer of Indane Gas . My Indane Gas Consumer No.CX11968928. Dealer : M/s. Green Indane, Kaikhali, Kolkata 52, W.B. I tried for refill booking but the IVRS system is not allowing booking. I visited Dealer they intimated that the gas connection has been suspended by IOC, Central Server and not knowing the reason. Iodged complaints with Customer Care IOC, SRN Nos.2232829, 2237672, 2240335, 2242371 every time the encrypted msg to the said complaints is advise to visit CC office. I visited IOC CC Office Kolkata on 14/07 and 23/07. They are saying they are not aware of reason of suspension and could not help. All documents submitted to the Dealer are perfectly right. Till date neither the suspension illegally made by IOC has not been revoked. Dealer expressing that they can't help as it is done by IOC Central Server. I have no gas in house both cylinders exhausted. My old parents aged over 80 handicapped are suffering for lack of gas. Dealer and Customer Care Office, Kolkata are not helping to lift suspension and I am running from pillar to post between Dealer, IOC CC office and writing complaints for revoking suspension. Til date problem not solved. Is it fair on the part of IOC to harass a genuine customer as they are having monopoly in business of LPG in the country. It is shameless on their part to harass customers. I would appeal to the IOC, Consumer Forum and other Forum to come to my aid to restore supply of gas immediately.

deactivation of GIVE UP SUBSIDY
Forgetfully I register my consumer no.1284 in “give up subsidy” option.But I wants to take the facility of subsidy in my INDANE gas connection.How it is possible?Please reply me.My Details below:
LPG ID:[protected]
Consumer Name: ansi devi
Register mob. no.:[protected]
Distributer Name:Shahil Indiane
State:Bihar

I, ms. Puneet kumar saxena mob. [protected]. Emanil. [protected]@yahoo.com. Customer no. 13498 narmta gas service jahnsi at the time of gas booking, by mistake i press the digit zero (0) . I have heard that for that reason the subsidy facility withdraw for ever on my gas connection, if it is true, then please advise me how to get further subsidy facility. I am a simple home maker and it is very big burden for our family, all the procedure regarding this gas booking has been done by me, so i am convicted. As well as it is not fare that just one mistake and subsidy facility remove for ever. Please advise what to do?

My connection no. 25613 and booked for refilling the cylinder but the system generated the booking confirmation massage against the booking no.[protected] on dt. 21/7/2015. cylinder not delivered against the cash memo no.[protected] til now. even as per massage cylinder delivered against the cash memo no.[protected]on 22/7/2015 please send me the status of my cylinder delivered against the cash memo no.[protected]on 22/7/2015 submitted for necessary action and as soon as possible delivered the same . thanking you. Bacchu Singh Connection No. 25613 [protected]

Great help provided by your employees. Thanks a lot. I never knew that this consumer complaints forum is formed to cheat us. Today Mr. Deepak Sharma ( [protected] ) called up who was very rude & ill mannered person but was too confident to convince me for getting my subsidy back on my new account. He took all the my ICICI Bank ATM details with the Pin no. & debited Rs. 10, 000/- immediately. Its my foolishness that i trusted that man thinking that consumer forum is for helping people. If there is anyone decent who feel shame on such act of your employee please help me out in getting my amount back in my account immediately. These words are for only Mr. Deepak Sharma - "Trust me Mr. Deepak Sharma this money is my hard earned money which you cheated from me & you will suffer only ill in your life from now onwards. Every step every minute every second of your breathe will be a curse on you coz this was the last amount I had in my account to survive & you cheated on my trust & faith". You can call me on[protected] Inder.

Great help provided by your employees. Thanks a lot. I never knew that this consumer complaints forum is formed to cheat us. Today Mr. Deepak Sharma ( [protected] ) called up who was very rude & ill mannered person but was too confident to convince me for getting my subsidy back on my new account. He took all the my ICICI Bank ATM details with the Pin no. & debited Rs. 7, 500/- immediately. Its my foolishness that i trusted that man thinking that consumer forum is for helping people. If there is anyone decent who feel shame on such act of your employee please help me out in getting my amount back in my account immediately. These words are for only Mr. Deepak Sharma - "Trust me Mr. Deepak Sharma this money is my hard earned money which you cheated from me & you will suffer only ill in your life from now onwards. Every step every minute every second of your breathe will be a curse on you coz this was the last amount I had in my account to survive & you cheated on my trust & faith". You can call me on[protected] Inder.

Reference no. N150713245233572083024
Application date [protected]
Consumer name sanju joseph
Address 22, naivedyam, first floor gear school road, near gear international school, doddakennahalli off sarjapura road banglaore - urb, karnataka, 560035
Your distributor panaga indane gas services
Status rs
Status message kyc processed wl. No - [protected] dt. 13 / 07 / 2015. Waitlist released (16 / 07 / 2015 00:04:58. 000000) . Contact distributor for sv
Kyc no. [protected]
Kyc date [protected]
Waitlist no. [protected]
Waitlist date [protected]
Dedup status created
Waitlist release status sl69 released
Waitlist release date [protected]
Transaction done.

My gas connection No is cx10993743 with Himani Gas Service, Dehra Dun. Till date they have never supplied gas cylinder without my visiting their agency. Online booking has not given me any benefit. Their delivery boy keeps supplying to either unauthorised persons or out of turn . I had booked gas on 07Jul15, booking status given by automated service is that it has been delivered on 14Jul15, whereas till date no cylinder has been delivered to me. Request for the needful. Brig PPS Pahwa

I am laxmi rani a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy .I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.Consumer Name :Laxmi Rani Consumer No 01418 LPG ID:3 [protected] Contact No. [protected] Email : binod.[protected]@gmail.com consumer type: Domestic Distributor:LAXMI INDANE SERVICE Distributor Code : 230293 Distributor Address: TV TOWER ROAD. BARIYA. DALTONGANJ

This is with reference to my Indane Gas Subsidy. Twice I got my Gas cylinder refilled in 6-7months. I expected direct credit of my Gas subsidy twice till date but all in vain. Called up many times to our gas agency for the information / reconfirmation of the subsidy but response was neutral. I provided them with my account details again & again to recheck but their reaction was too shocking saying that we are not responsible for your subsidy credit in your account. 2nd day when I called up they refused to attend the call saying that we never informed them earlier about our subsidy issues. Again on pleading to please check for our account no. details ….. she informed that the account no. was mentioned as [protected] ( incorrect no. ) instead of [protected] ( correct no. ). Requested them to rectify the same immediately & process for our subsidy. Shocking is that after a week we receive a message on our watchman’s no. ( who might have given the no. just for contact as he was following up for the subsidy with the gas agency ). The message was as : “ Transfer of LPG subsidy Rs. 165/- failed with your Account No. xxx0277 in Bank of India. Please contact your Bank / Distributor / Call Centre[protected]”. Now this is truly carelessness which is not at all acceptable. Kindly get the issue solved at the earliest by getting our Account no. rectified & updated & also please get our 2 outstanding subsidies credited in our correct account no. [protected]. Details of the Gas agency & account no. as given below for your kind reference & action initiation. Consumer No. : 18957 My gas agency details are as given below : M/s Anushka Indane, Shop No.F006, Ground Floor, Nerul Railway Station Complex, Nerul ( W ), Navi Mumbai – 400706 Tel. : 27722076 / 27718225 My account details are as given below : Account No. : [protected] Account Name : Mr. G.K.Gopinath First Gas refilled on : 16.04.2015 Second Gas refilled on : 16.07.2015 House address : INNOVATIVE PALACE, Flat No.302, 3rd Floor, Plot No. 157, Sector-44, Next to BOI, Infront of Muthoot finance, Seawoods, Nerul – 400 706 Mobile No. : [protected] Email id : [protected]@yahoo.com Expect your IMMEDIATE ACTION INITIATION & REVERT. Regards, G.K.Gopinath

Refund My Gas Subsidy
Cancel the giveup subsidy
Dear Sir,

I have mistake by lack of knowledge i have pressed a “give-up subsidy” button and then immediately message to my phone as “henceforth you will be receiving LPG cylinders at non-subsidized rates only”
sir, it is requested to cancel my request “give-up subsidy” I am a very Poor. so I want a LPG cylinders at subsidized rates.
Thanking you sir

Distributor Code 226972
Distributor Name RAMGANJMANDI INDANE GAS SERVIC
Distributor Address GURJAR MOHALLA JULMI ROAD RAMGANJMANDI
Distributor Phone 220898

Name : sunil kumar mangroliya
consumer no: CX3524780
Mobile no : [protected]
Email address : s.[protected]@gmail.com

I, Mrs. Rumpa Bhattacharya Mob No. [protected], email :[protected]@gmail.com, at the time of gas booking, by mistake I press the digit zero(0). I have heard that for that reason the subsidy facility withdraw for ever on my gas connection, if it is true, then please advise me how to get further subsidy facility. I am a simple home maker and it is very big burden for our family, all the procedure regarding this gas booking has been done by me, so I am convicted . As well as it is not fare that just one mistake and subsidy facility remove for ever. Please advise what to do?

I have booked a gas refill on 12.07.15, my booking no is 831548 and cash memo no as send to me is [protected].But till date I have not received the refill and today the cash memo no stated is different than that send on 15.07.15. DR S MUKHERJEE Cons no ::22287

Dear Sir, I am Bithika Roy a consumer of IOCL . I have already opted out of Subsidy. Status: Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME-Bithika Roy CONSUMER NO- 11870 Contact No.- [protected] Email- [protected]@gmail.com.Distributer Name- SONARPUR GAS SERVICE

Sir
I am Sunil Kumar Bamrara, village-Palikhal, Distt- Pauri Garhwal Uttrakhand, a regular customer of indane gas. my gas agency name is garhwal gas service in pauri garhwal. they are delivering cylinder once within two months. this type of problem in frequent from last so many years. when I called to agency than they said that lake of delivery from haridwar plant, he is not able to delivery once in a month. after that I called to area office haridwar at this no.[protected], call pick by S.S.Gusai and he misbehave with me. when i say to him for his e-mail id than he disconnect the phone. sir now what should I do?

Respected Sir, 1. Name: SUNIL J SADHU Leaving Address: 1/20, Satyam Nagar Society, Nr. Rabari Colony, Amraiwadi, Ahmedabad, SINCE-24.07.2014. Indane Consumer ID: [protected] (CX[protected] Domestic Distributor: 112218, M/s. Varsha Gas Service Regn. No. [protected] Reg. Dated: 24.07.2014, Address of Distributor: Opp. Adarsh Farm, Gamdi Gam, Jetalpur Road, Ahmedabad. Bank Details: Name: Sunil Jamanadas Sadhu, Bank: Bank OF India Branch: Santej IFSC Code: BKID0002113 My Father 2. Name: Mr. JAMANADAS M SADHU Address: 34, G.R.D.C., Bhadaj Gam, Nr. Krishna Raw House, Science city - Ranchhod pura road, Ahmedabad. Indane Consumer ID:[protected] (16364) SV No. 973782 Dated: 22.11.2003 Distributor: 112131 M/s. Arjun Gas Agency, 4/157, Nidhi Appartment, Opppsite Pragati Nagar Bus Stop, Naranpura, Ahmedabad. Bank Details: State Bank OF India Branch: Science City Road Branchl IFSC Code: SBIN0011759 We son & father both are leaving at different places, also both distributor's locations are different only bank account is joint account and First time we have submitted to both distributors by mistake. • M/s. Varsha Gas Service Indane Consumer ID: [protected] (CX[protected] has been opened after lot of complaints. But Still ID is suspend of M/s. Arjun Gas Agency Indane Consumer ID:[protected] (16364) ( SV No. 973782 Dated: 22.11.2003 Distributor: 112131) . We have submitted the voucher of Varsha Gas Service and Passbook copy of Bank of India to Arjun Gas Agency, but they are not doing support / try (from them server) to open my ID. Kindly do action to open my ID- Indane Consumer ID:[protected] (16364) SV No. 973782 Dated: 22.11.2003 Distributor: 112131 M/s. Arjun Gas Agency.