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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 287

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S
Sanatkumarbhattacharyya
from Guwahati, Assam
Jul 23, 2015
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Address: Kamrup Metropolitan, Assam

Sir, My name is SANAT KUMAR BHATTACHARYYA and I have an LPG Connection from Indane distributor, M/s Pinakshi Gas Service, Chandmari, Guwahati, Assam with Consumer Number: 04227. During computer entry my name was entered as SANUT KR BHATTACHARJEE and in spite of several complaints as well as submitting KYC forms with requisite documents my name is not corrected till date at distributor end. Kindly do the needful for correction of the same urgently. Thanking you in anticipation. Yours faithfully, SANAT KUMAR BHATTACHARYYA. House No. 248(B), C/O BARNALI BHATTACHARYYA, RAJGARH ROAD P.O. Silpukhuri Guwahati - 781003, Assam. Consumer No. 04227 Consumer Id [protected]
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    Vishwanath Subbaiah
    from Kollegal, Karnataka
    Jul 23, 2015
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    Address: Mysore, Karnataka

    Dear sir,
    my name is SUPRIYA MN my consumer no.252554, i have registered for give it up subsidy by mistake.so i want to cancel the give it up subsidy know.please grant it & do need full service and if not give suggestion to cancel it.
    mobile no. [protected]
    email id: [protected]@gmail.com
    gas agency: REN AGENCY, NEAR ASHWARYA PETROL BUNK, VIJAYANAGAR, MYSORE, KARNATAKA.
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      S
      skala47
      Jul 22, 2015
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      By mistake I activated Opt out of subsidy. Please deactivate it as I am not in condition to buy gas by non subsidy rates.my details consumer No:8299, LPG ID:[protected] dealer name Shahid chandrakant gas agency ; consumer name: Sandeep Rameshrao Kalaskar.
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        S
        soumitra indrani
        from Shillong, Meghalaya
        Jul 22, 2015
        Resolved
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        Resolved

        Address: Kolkata, West Bengal

        My indane consumer no.05786, indane distributor name-Cantonment gas supply, 38A/6, J.N.Tiwari Road Dum Dum Cantonment, KOLKATA-28
        Gas booking on 30.06.2015 at 11.24 pm. booking no. 810527
        BY SMS received CASH MEMO NO. [protected], dated 07.07.2015, at 10.18 p.m
        I am still suffering, please take a favourable action. I have registered my addhar card.
        SHANKAR PROSED DUTTA
        Complaint marked as Resolved 
        Verified Support
        Jul 31, 2015
        Indian Oil Corporation [IOC] Customer Care's response
        We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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          anu7330
          from Mumbai, Maharashtra
          Jul 22, 2015
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          Address: Bulandshahr, Uttar Pradesh

          Sir/Madam, I want to bring your mind at my complaint that I am facing problem from this agency Trupati Gas Service, Chandpur Fatak, Railway Road, Bulandshahr again. Agency honour and its workers are not working their work properly for customer. Agency hocker is supplying delivery in my mohalla but after wait from dated 11.7.2015 (my booking date) to till now I am not taking my home delivery from this agency. I had visited many times at this agency after book my gas on phone but agency attendant had given false promises to me not delivery on time. I want to say that Agency decision / promises is only one time when I complaint at it. My previous complaint that was against agency that its honour and hocker do empty gas in middle after supplying clyiner from agency and supply without seal cylinder to customer that was resolved after putting many mail to higher officers. At this agency manager had called to me that he will not give bad service in future to me. But now do not supply home delivery on time shows it was only one time promises to customer. Agency hocker daily are supplying gas in my mohalla but when I called him on his no. he had not attended call and after trying many times I contacted from him and he told me that my booking is ready to deliver home supply but agency is not giving slip to him and when I visit at agency, agency manager do not meet from me. At this matter agency attendant provided me hocker number after booking and told that he had given slip to hocker after booking and he do not know why hocker is not giving your delivery. Sir I want to say that agency honour, attendant and hocker are playing a game with me and I am unable to take my home delivery supply. Look this matter and has taken a legal action above them so that a valuable customer might take his right. Thanking you. Omkar Nath [protected] / [protected] My Indane Gas Consumer No. T-007608 [protected]@gmail.com 1442/11, Shastri Nagar, Lane-II, Bye Pass Road, Bulandshahr-203001 (U.P.)
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            S
            sajeesh pulikkal
            Jul 22, 2015
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            Address: Thrissur, Kerala

            Dear Sir, I have registered for a new connection of subsidized LPG for domestic use on 16th Jan 2013 with Anu Gas Services, Chavakkad, Trichur. Yet on date not received any connection and they are keep on saying that you are in queue. The temporary consumer number provided on the form is as under: Consumer Number : [protected] S.No: 23537 Dated : 16th Jan 2013 Kindly note that I have purchased 2 cylinders on cash basis and refilling LPG on non subsidized price. There is no proper contact there in Anu Gas to check the status as well as in the regional office. You are requested to update me the current status and facilitate an early subsidized LPG connection. Thanking you, Yours truly, Sajeesh
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              R
              rajendraverma
              from Indore, Madhya Pradesh
              Jul 22, 2015
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              Address: Indore, Madhya Pradesh

              My Consumer No. CX4272042 & Gas agency name is Mahamaya Gas Agency, Indore (M.P.) I have taken approx 6 cylinders (Refill) between Feb 2015 to June 2015 with paying full rate of each refill. No any subsidy credited in my bank account. So I request you to check the status & pay subsidy amount through my bank account as soon as possible. Thanking you. Rajendra Verma [protected]
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                M
                mahuya.c
                from Kolkata, West Bengal
                Jul 22, 2015
                Resolved
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                Resolved

                Address: East Singhbhum, Jharkhand

                Consumer name: Mahuya Chakraborty
                Cust I'd 14528
                LPG I'd[protected]

                Dear sir/ma'am,
                Since feb'15 I am not getting LPG subsidy on my account, which was successfully updated in my account. Last year even I got the same in my bank account.
                Herewith I am providing you the details of cash memo no along with mentioned subsidy amt on slip, kindly look into this and revert accordingly.
                Date cash memo no amt
                02/02/15 [protected]. 227/-

                20/03/15. [protected]. 233/-

                09/06/15. [protected]. 249/-

                Till date all of these amt not tranfrd in my account.
                Thanks and regards
                Mahuya
                Complaint marked as Resolved 
                Verified Support
                Jul 31, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                From :- ARUN KUMAR SINGH
                Consumer No.- MT01319
                Consumer ID - [protected]
                Dear Sir,
                I am very sorry to inform you that since the starting of the plan in which gas subsidy will transfer in the account of consumer I unable to receive my subsidy in my a/c. I have booked my gas since Feb, 2015 to September 2015 but I did't receive the subsidy.
                Although my S B A/C No. [protected], Allahabad Bank, Pathna, IFSC Code - ALLA0210429 is already entered in my Consumer No. but subsidy amount is not being transferred in the account .
                I have inquired in the agency but they are not in position to state whether subsidy is not transferred.
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                  R
                  RMS4211
                  from New Delhi, Delhi
                  Jul 22, 2015
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                  Address: Gwalior, Madhya Pradesh

                  Dear Service provider, Pl note that By mistake i have selected "Subsidy Give it up" option while cylinder booking over phone. kindly cancel this request, i do not want to give up my subsidy. Gas Agency name- Poonam Gas agency, Gwalior, Madhya pradesh. Consumer no- 8929 Customer name-Rama Shrivastava/OP Shrivastava Contact no- [protected] Email: r.m.[protected]@gmail.com
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                    guboy
                    from Udupi, Karnataka
                    Jul 22, 2015
                    Resolved
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                    Resolved

                    Address: Tiruchirappalli, Tamil Nadu

                    I booked LPG cylinder in (18.07.2015)Arthi indane gas services Thiruchirapalli, Tamilnadu. They delivered me on 21.07.2015 the bill amount is 654 so I paid the bill amount but the delivery boy Mr.Manikandan asked me 40 rupee for delivery charge so please take action in the matter
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 31, 2015
                    Indian Oil Corporation [IOC] Customer Care's response
                    We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                      N
                      Nitin Sehdev
                      from Munnar, Kerala
                      Jul 22, 2015
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                      Address: New Delhi, Delhi

                      My name is nirdosh kumar. My Ca no 31118. I m not getting the subsidy given by lpg for per month. Kindly look into this matter and plz provide us the subsequent lpg gas cylinders subsidy. With regards Nirdosh kumar [protected] Ca no. 31118 Add Rz-144 t-extn near vishwas park uttam nagar new delhi 110059
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                        debasishsaha80
                        from Angamali, Kerala
                        Jul 21, 2015
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                        Address: Kolkata, West Bengal

                        My name is Debasish Saha, consumer no. is CX21565264. I have submitted my aadhaar no.[protected] in the bank A/c and also submitted to the distributor. But against my order no. 537881 whose cash memo no.is [protected] I have not received any subsidy till date. I informed this to my distributor. They suggested me to put up an application for informing them change of IFSC code, due to transfer of my bank A/c from one branch to another. Today I send the application by my father who is seventy years old. Being a senior citizen he faced lots of harassment by the distributor. They even denied for giving acknowledgment of the application.I am taking this matter very seriously. Please help me out. Contact details - Mobile Nos. [protected]/[protected] email id - [protected]@gmail.com. Distributor - belgharia indane, 10, T.D Banerjee Road, Kolkata - 700056. regards, Debasish Saha 21/07/2015.
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                          M
                          Murali Dhanya
                          from Bengaluru, Karnataka
                          Jul 21, 2015
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi All, Customer no is CX4357159 in Name of Vasantha Kumar . Gas cylinder was delivered today and the bill amount was Rs.624/- and the delivery person says that we need to pay Rs30/- as delivery chargers. His name is Ramachandra and he works for SNS Indane Gas Agency Bangalore-60. The way delivery person spoke was very rude and he says that next time onwards he wont delivery the cylinder. Please take action against this person. Regards Vasantha Kumar.S
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 31, 2015
                          Indian Oil Corporation [IOC] Customer Care's response
                          We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                            K
                            Khajamoideen Kaja
                            from Mattanur, Kerala
                            Jul 21, 2015
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                            Address: Palakkad, Kerala

                            Indane - Deactivation of give it up subsidy Kajamoideen 21.7.2015 Dear Sir, I am Kajamoideen.J S/o. Jabar is a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. Consumer Name- Kajamoideen.J S/o. Jabar Consumer No- 14010l Contact No.- [protected] Email- khajasm.[protected]@gmail.com Connection type- Domestic Distributer Name- Flames, Indane Distributor 2/227, Gayathri Complex, Kollengode, Palakkad, Kerala.678506.
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                              Veepan Chandel
                              Jul 21, 2015
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                              Address: New Delhi, Delhi

                              My consumer no. is CX1393696, My connection got suspended without any reason and inform me. after that again i submitted the KYC form and all required document to activate my connection but still my connection is suspended. i call may time to customer care and Distributer (Verma Gas Agency) but no responce for there side after that i called area manager but he/she not pick my call 100 times. i am very irretrate with this and Indane services. Please help me waht should i do to reactivate my connection. My mobile num is [protected]
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                                versatileprakash
                                from Dehradun, Uttarakhand
                                Jul 21, 2015
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                                Address: Dehradun, Uttarakhand

                                I have booked my gas two weeks ago and constantly calling ordnance factory gas agency since 15 days and also went personally 4 times, daily they say tomorrow gas will reach your home but till now situation is still the same. my name is PRAKASH MAHARA and the connection number is 1516.
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                                  bodabhai
                                  from Yarada, Andhra Pradesh
                                  Jul 21, 2015
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                                  Address: Vadodara, Gujarat

                                  my consumer no- 08458
                                  my booking date: 29/06/2015, ref no-271240
                                  cash memo date : 02/07/2015
                                  cash memo : [protected]
                                  but still i'm not recieved cylender. i dont know why it heppen, i want to register my complain against that and want to take action again agency.
                                  agency name: Divya Gas Agency, navayard, chhani road, vadodara, gujarat.
                                  every day im visit at agency but no answer they have...
                                  so pls do the needful..
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                                    venkadesh Raghav
                                    from Mumbai, Maharashtra
                                    Jul 20, 2015
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                                    Address: Virudhunagar, Tamil Nadu

                                    res Sir/madam
                                    we are living in avalsuranpatti village, madurai(district) we have gas connection with SRI VISHNU PRASATH INDANE GAS SERVICE, VIRUDHUNAGAR.
                                    Every time they are collecting Extra amount for each gas cylinder. normal charge for a cylinder is 649.50 Rs but they are collecting extra 35.50Rs we already complaint to gas agency(sales officer) at several time. but they are not response to our complaint.please take action quickly
                                    thank you

                                    Note: i include the gas bought receipt with this complaint
                                    +1 photos
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                                      k2a.295
                                      from Sonepur, Odisha
                                      Jul 20, 2015
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                                      Multiple gas connection

                                      Address: Kolkata, West Bengal

                                      Saukatara begum, w/o: rouful houque resident of kandi baganpara, near kandi head post office - p.O. & p.S.- kandi, murshidabad - kandi - west bengal (Wb) - india (In), 742137, is possessing multiple indane lpg connections. The connections are in the name of her husband rouful houque and the other lpg connection is in her son shamiul houqe. And the third connection is in her own father late khondekar roshid ahammed who has expired two...
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                                      aisgeorge
                                      from Mumbai, Maharashtra
                                      Jul 20, 2015
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                                      Address: Chennai, Tamil Nadu

                                      Hi, Today I had witnessed how the Indian oil petrol bunk employees plan and loot money using their cheap tactics. I had witnessed this in Royapettah, Peters road petrol bunk (near new college) 1st Guy asked me how much to fill.I gave 500 and told him to fill for 500. Meanwhile the second guy(around 30-35 years of age) started filling and the first guy(around 55 years of age) was trying to grab my attention by telling that I need to check tyre air pressure. Then I knew something is going wrong and then there begins the drama. The second guy stopped filling petrol when it reached 408 rupees and he called next customer to fill. I had asked him why he didn't fill for 500 rupees. The first guy as planned earlier sensed that I had found their tricks. So he just grabbed a 100 rupees note and said that he was about to give this 100 as he heard me to fill for 400 rupees. Finally he filled again intermittent and stopped again. Such a daytime looters the employees are. Please employ someone who are trustworthy, from now on sure am going to fill in other petrol station. Please take some action and teach the employees to be sincere in what they do! Best regards, George
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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