Indian Oil Corporation [IOC] Complaints & Reviews

Consumer Name: MANJU GHOSH Customer No.: CX15424561 Customer LPG ID:[protected] Gas Distributor:KARD ENTERPRISES PVT. LTD. Gas Distributor Code: 279528 Gas Distributor Ph. No.:[protected] Applied for LPG subsidy on 07/01/2015 by Form No.4 ( Non Aadhaar consumer) to the distributor, and thereafter attend to distributor many times to link up LPG subsidy, but they failed to do it. Thereafter I go to bank for link up on 30/06/2015 and they have done.Previously I draw 2 Gas cylinder by bill no. [protected] dt. 03/04/2015 Rs. 654.50/- & bill no. [protected] dt. 27/05/2015 Rs.649.00/-, but till now I have not received any subsidy amount to my bank account.Kindly remit my subsidy amount of previous dues.

Dear Sir, Myself Jat Puranmal Kishanlal, mobile no- [protected] is regular customer of Indane Gas with consumer no[protected]. Sir as i have submitt the ID proff and bank account no. and the required document for the dtbl scheme . but as my account no was given and at tanu Agency. they have entered wrong account no. and my refund was not done in my account no. since last 5 times and the i enquired the reason the manager told that it was by mistake entered and he wrote letter and told me to go to bank as it is transferred in another account the bank person will transfer that amount to your account as i enquired in bank they told this is not valid no. again i went to manager of tanu gas agency he told now i cannot do anything i went to him for 6-7 times as i am a businessman i leave my business and from last one week i am suffering and manager is directly telling now it is not possible. sir pls tell me what to do as my refund has not been done for last 5 Subsidy cylinders as he had given letter and told only three refund will be done and he tells govt. ihas not given to you other refunds . is it so? i didnt understand how can one bank have different digit account no. same branch with same name.the letter and statement i am attaching. so please refund my whole amount of dated from 23-02-15 to 18-06-15 . i have been visited 9-10 time to agency so pls help us.As manger always talks rudely so i have come to you . so please with your help only it is possible sir . i hope my toatal amount will be refunded soon.

Respected Sir/Madam. On dated 22.06.2015 I booked a gas cylinder against customer No. 00203. The cylinder had been delivered on 25.06.2015. But still I am not getting my subsidy. I went to your Konnagar office for enquiring on 7.7.2015. The lady who sits in front of office, told it has alreday been entered into your account, you just go and update your passbook. I did it according to her advise and return to her. After going through the passbook she told me you again update the passbook to deposit some money because your passbook has not been updated so long and you would come after 15 days. Today I have deposited money and updated passbook. But there is no seen any subsidy. I took the book and handed over to the lady, look through the passbook and monitor as well she told me that you will get your subsidy within july, 2015. Therefore I am requesting you to do the needful and obliged. Waiting for your reply soon. Thanking you, Yours faithfully, Kajal Kumar Mitra 17, Aurobindo Road. P.O. Konnagar. Dist. Hooghly. PIN. 712235.

INDANE had sanctioned a connection to me long back (Con. 15998) and this is Aadhar linked. My super senior mother (aged about 88 years) has been using this connection at 1/57 M.M. Ghosh Road, Kolkata-700074 (W.B.) and the cylinder is being delivered at this address. My mother is having PAN, Electricity Bill (CESC) & BSNL Landline bill bearing the address where the cylinder is being delivered. The unit is also owned by my mother. At this address my mother has of late been enrolled under Aadhar and the relevant card is yet to be received. The connection is KYC compliant. I am a senior citizen and having a connection of HP (Con. 609018) at 1/94, M.M. Ghosh Road, Kolkata-700074 (W.B.) and this is also Aadhar linked. Cylinder is being delivered at this address which is owned by me. I am also having PAN, voter ID card, Aadhar card, Electricity Bill and BSNL Bill bearing the aforesaid address. This connection is also KYC compliant. Keeping in view my mother's old age both these connections were linked to my Aadhar and Savings Bank a/c with United Bank of India and the relevant subsidy is being disbursed through this account. On 22/07/2015 it has been informed via sms from DZ-IODBTL that connection has been blocked due to multiple connections. Sir, these two connections are used by separate two families at two separate addresses. The cylinders are also delivered at two separate addresses. Under the above circumstances, I request you to kindly look into the matter so that the connections are not blocked and a super senior citizen like my mother and senior citizen like me may not have to face difficulty in availing the connections and facilities. Regards, utpal kanti sen [protected] 1/94, M.M. Ghosh Road, Kolkata-700074 (West Bengal)

I, Syed Raza on behalf of my father is writing this complaint which goes as below: Consumer Name: Syed Md Aslam, Consumer no. [protected], Distributor name: R D Indane, 177160. District Rohtas, Bihar. This isn't just regarding the non-receipt of my subsidy even after submitting all the relevant documents under Non-Aadhaar-based Direct Benefit Transfer scheme (Form 4) on 18/02/15 (I've an stamped receiving of the same) but a complaint on behalf of all the consumers in my town who are being regularly harassed by your distributor and are being scammed by his wrong doings. Few examples are as below: I have taken 3 cylinders between Feb and Apr-15, out of which two were not even accounted by the distributor and were given without any records quoting some technical problem in printing receipts. We were asked to pay 75 rupees without any receipts as processing charges. The distributor is extremely ill-behaved and non-cooperative and often found man-handling innocent consumers who are not so literate to raise their voice against him. These are just few examples. If you dig deeper there would be many cases and scams worth crores underlying black money being skimmed on account of the subsidy of the innocent consumers. It is our request and appeal to the concern officials to immediately set up an audit against the distributor, take strict actions and compensate the harassed consumers as soon as possible. Thanks and Regards Syed Raza On behalf of Syed Md. Aslam [protected]

Sir, My name is SANAT KUMAR BHATTACHARYYA and I have an LPG Connection from Indane distributor, M/s Pinakshi Gas Service, Chandmari, Guwahati, Assam with Consumer Number: 04227. During computer entry my name was entered as SANUT KR BHATTACHARJEE and in spite of several complaints as well as submitting KYC forms with requisite documents my name is not corrected till date at distributor end. Kindly do the needful for correction of the same urgently. Thanking you in anticipation. Yours faithfully, SANAT KUMAR BHATTACHARYYA. House No. 248(B), C/O BARNALI BHATTACHARYYA, RAJGARH ROAD P.O. Silpukhuri Guwahati - 781003, Assam. Consumer No. 04227 Consumer Id [protected]

Dear sir,
my name is SUPRIYA MN my consumer no.252554, i have registered for give it up subsidy by mistake.so i want to cancel the give it up subsidy know.please grant it & do need full service and if not give suggestion to cancel it.
mobile no. [protected]
email id: [protected]@gmail.com
gas agency: REN AGENCY, NEAR ASHWARYA PETROL BUNK, VIJAYANAGAR, MYSORE, KARNATAKA.

By mistake I activated Opt out of subsidy. Please deactivate it as I am not in condition to buy gas by non subsidy rates.my details consumer No:8299, LPG ID:[protected] dealer name Shahid chandrakant gas agency ; consumer name: Sandeep Rameshrao Kalaskar.

My indane consumer no.05786, indane distributor name-Cantonment gas supply, 38A/6, J.N.Tiwari Road Dum Dum Cantonment, KOLKATA-28
Gas booking on 30.06.2015 at 11.24 pm. booking no. 810527
BY SMS received CASH MEMO NO. [protected], dated 07.07.2015, at 10.18 p.m
I am still suffering, please take a favourable action. I have registered my addhar card.
SHANKAR PROSED DUTTA

Sir/Madam, I want to bring your mind at my complaint that I am facing problem from this agency Trupati Gas Service, Chandpur Fatak, Railway Road, Bulandshahr again. Agency honour and its workers are not working their work properly for customer. Agency hocker is supplying delivery in my mohalla but after wait from dated 11.7.2015 (my booking date) to till now I am not taking my home delivery from this agency. I had visited many times at this agency after book my gas on phone but agency attendant had given false promises to me not delivery on time. I want to say that Agency decision / promises is only one time when I complaint at it. My previous complaint that was against agency that its honour and hocker do empty gas in middle after supplying clyiner from agency and supply without seal cylinder to customer that was resolved after putting many mail to higher officers. At this agency manager had called to me that he will not give bad service in future to me. But now do not supply home delivery on time shows it was only one time promises to customer. Agency hocker daily are supplying gas in my mohalla but when I called him on his no. he had not attended call and after trying many times I contacted from him and he told me that my booking is ready to deliver home supply but agency is not giving slip to him and when I visit at agency, agency manager do not meet from me. At this matter agency attendant provided me hocker number after booking and told that he had given slip to hocker after booking and he do not know why hocker is not giving your delivery. Sir I want to say that agency honour, attendant and hocker are playing a game with me and I am unable to take my home delivery supply. Look this matter and has taken a legal action above them so that a valuable customer might take his right. Thanking you. Omkar Nath [protected] / [protected] My Indane Gas Consumer No. T-007608 [protected]@gmail.com 1442/11, Shastri Nagar, Lane-II, Bye Pass Road, Bulandshahr-203001 (U.P.)

Dear Sir, I have registered for a new connection of subsidized LPG for domestic use on 16th Jan 2013 with Anu Gas Services, Chavakkad, Trichur. Yet on date not received any connection and they are keep on saying that you are in queue. The temporary consumer number provided on the form is as under: Consumer Number : [protected] S.No: 23537 Dated : 16th Jan 2013 Kindly note that I have purchased 2 cylinders on cash basis and refilling LPG on non subsidized price. There is no proper contact there in Anu Gas to check the status as well as in the regional office. You are requested to update me the current status and facilitate an early subsidized LPG connection. Thanking you, Yours truly, Sajeesh

My Consumer No. CX4272042 & Gas agency name is Mahamaya Gas Agency, Indore (M.P.) I have taken approx 6 cylinders (Refill) between Feb 2015 to June 2015 with paying full rate of each refill. No any subsidy credited in my bank account. So I request you to check the status & pay subsidy amount through my bank account as soon as possible. Thanking you. Rajendra Verma [protected]

Consumer name: Mahuya Chakraborty
Cust I'd 14528
LPG I'd[protected]

Dear sir/ma'am,
Since feb'15 I am not getting LPG subsidy on my account, which was successfully updated in my account. Last year even I got the same in my bank account.
Herewith I am providing you the details of cash memo no along with mentioned subsidy amt on slip, kindly look into this and revert accordingly.
Date cash memo no amt
02/02/15 [protected]. 227/-

20/03/15. [protected]. 233/-

09/06/15. [protected]. 249/-

Till date all of these amt not tranfrd in my account.
Thanks and regards
Mahuya

Dear Service provider, Pl note that By mistake i have selected "Subsidy Give it up" option while cylinder booking over phone. kindly cancel this request, i do not want to give up my subsidy. Gas Agency name- Poonam Gas agency, Gwalior, Madhya pradesh. Consumer no- 8929 Customer name-Rama Shrivastava/OP Shrivastava Contact no- [protected] Email: r.m.[protected]@gmail.com

I booked LPG cylinder in (18.07.2015)Arthi indane gas services Thiruchirapalli, Tamilnadu. They delivered me on 21.07.2015 the bill amount is 654 so I paid the bill amount but the delivery boy Mr.Manikandan asked me 40 rupee for delivery charge so please take action in the matter

My name is nirdosh kumar. My Ca no 31118. I m not getting the subsidy given by lpg for per month. Kindly look into this matter and plz provide us the subsequent lpg gas cylinders subsidy. With regards Nirdosh kumar [protected] Ca no. 31118 Add Rz-144 t-extn near vishwas park uttam nagar new delhi 110059

My name is Debasish Saha, consumer no. is CX21565264. I have submitted my aadhaar no.[protected] in the bank A/c and also submitted to the distributor. But against my order no. 537881 whose cash memo no.is [protected] I have not received any subsidy till date. I informed this to my distributor. They suggested me to put up an application for informing them change of IFSC code, due to transfer of my bank A/c from one branch to another. Today I send the application by my father who is seventy years old. Being a senior citizen he faced lots of harassment by the distributor. They even denied for giving acknowledgment of the application.I am taking this matter very seriously. Please help me out. Contact details - Mobile Nos. [protected]/[protected] email id - [protected]@gmail.com. Distributor - belgharia indane, 10, T.D Banerjee Road, Kolkata - 700056. regards, Debasish Saha 21/07/2015.

Hi All, Customer no is CX4357159 in Name of Vasantha Kumar . Gas cylinder was delivered today and the bill amount was Rs.624/- and the delivery person says that we need to pay Rs30/- as delivery chargers. His name is Ramachandra and he works for SNS Indane Gas Agency Bangalore-60. The way delivery person spoke was very rude and he says that next time onwards he wont delivery the cylinder. Please take action against this person. Regards Vasantha Kumar.S

Indane - Deactivation of give it up subsidy Kajamoideen 21.7.2015 Dear Sir, I am Kajamoideen.J S/o. Jabar is a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. Consumer Name- Kajamoideen.J S/o. Jabar Consumer No- 14010l Contact No.- [protected] Email- khajasm.[protected]@gmail.com Connection type- Domestic Distributer Name- Flames, Indane Distributor 2/227, Gayathri Complex, Kollengode, Palakkad, Kerala.678506.

My consumer no. is CX1393696, My connection got suspended without any reason and inform me. after that again i submitted the KYC form and all required document to activate my connection but still my connection is suspended. i call may time to customer care and Distributer (Verma Gas Agency) but no responce for there side after that i called area manager but he/she not pick my call 100 times. i am very irretrate with this and Indane services. Please help me waht should i do to reactivate my connection. My mobile num is [protected]