Indian Oil Corporation [IOC] Complaints & Reviews

I Mr. Pradip Basak not have been receiving subsidy for the last three months March, April, June Yours faithfully Canara Bank account no[protected] Pradip Basak Consumer No. CX20580715

Respected Sir,
I Mr. Pradip Basak not have been receiving any subsidy for the last 3 months, March April and June

I hope Indane gas authority will take appropriate action regarding this problem by taking sharp steps.
Yours faithfully
Pradip Basak
Canara Bank account no[protected]

Consumer no - CX20580715

Aadhar card no[protected]

I am lodging a complaint against a Indane gas distributor Seba Fuel under Indian Oil Corporation in Nimta, Kolkata-700049, West Bengal. I want to state that on 2nd July 2015 I booked for gas refill and they as per my consumer number 031094 issued a booking number 723803. On 6th July 2015 I received a message of cash memo being generated on my booking with number [protected] and to be delivered shortly. On 17th July 2015 after not receiving the gas refill I checked the status of my booking and it said my booking has been canceled. I re booked for gas refill and they have again generate a new booking number this time. I want to complain about the following: 1. When my refill booking gets canceled why am I not informed? 2. This is the second time my booking for gas refill has been canceled. How and why does my booking get canceled even after cash memo for the booking number has been issued? 3. Who is responsible for the booking get canceled?

In ref. to subject mentioned above it pointed out that a City petrol pump near Shivam Hospital Phagwara road Hoahiarpur not filling the petrol in actual quantity . moreover the persons asking money for filling the air pressure into the vehicle .Let it be examined for better service to the people of the surrounding area Hoshiarpur please.

Dear, I booked the cylinder by phone(Automated Booking) on 6/07/2015. I have received the message for every status. Lastly I have received the message that "your cylinder has been delivered".On that time I was out of state. But till date Problem is still same...Please do the needful. Consumer Details as per Registration:- Name-Surender jha Consumer No.-3308 Regards, Mukesh Jha [protected]

I am jagdish and my sb no. Is 636785... Subsidy of another gas connection credited in my account and now distributor told. Me that your gas connection is dusconnected ... Let's me know what is my mistake ... Its very urgent help me other wise I will go in court... Mob. [protected], [protected]

My Indane Gas Consumer No. is CX11968928 Gas Dealer Name: M/s. Green Indane, Kaikhali, Kolkata 700052, West Bengal. I tried to book for refilled cylinder recently but the IVRS is not taking the call. I immediately enquired with the Distributor. They informed me that the connection is under suspension and unable to tell me the reason They advised me to File KYC form which I duly submitted to them on 13.07.15 Thereafter there was no intimation and the gas connection remains suspended without any reasons shown. I filed complaint(SRN 2232829) CC intimated me to visit their Customer Care Office at Kolkata which I visited on 16/7/15. They were unable to help me and stated that the connection is under suspension and they are not knowing the reason. I also lodged complaints (SRN 2237672 and SRN2240335) The usual reply to the complaints is those are pending with IOC. My parents are more than 80 years and are handicapped. As I am in no fault and the connection remains suspended without any reasons indicated I am unable to have gas in my house as both the cylinders are lying empty. Kindly help me how to get the suspension lifted for which i am not at all responsible and IOC is solely responsible.

Check my application status


Reference no. N150630140448222896152
Application date [protected]
Consumer name angela roy
Address 170 bramhapur, radha apartment 2nd floor, 2 bramhapur place, modern saloon, garia kolkata south 24 parganas, west bengal, 700096
Your distributor p l gas service, kolkata
Status rs
Status message kyc processed wl. No -[protected] dt. 30/06/2015. Waitlist released (01/07/2015 19:28:58.000000).Contact distributor for sv
Kyc no. [protected]
Kyc date [protected]
Waitlist no. [protected]
Waitlist date [protected]
Dedup status created
Waitlist release status sl69 released
Waitlist release date [protected]

Please visit the distributor to make the payment for release of new connection.
Mandatory security deposit charges
Item name price
Cylinder deposit1 1450.00
Cylinder deposit2 1450.00
Pressure regulator 150.00
Total 3050.00
Other charges
Item name price
Dgcc book 50.00
Installation/demonstration charges for new connections 50.00
Hotplate inspection charges at the time of release of new connection 250.00
Suraksha hose (1.2 mtr) 150.00
Total 500.00
Total charges payable :rs. 3550.00
Accordingly i visit to agency m/s p l gas services, boral kolkata, who denied receive payment as per the online instruction. They told me online application is not acceptable, you have to apply manually and bring rs.4300.00 for single cylinder connection. The agency don't accept my request, they don't want see my online download papers booking details given by you. Than i went to ibp house iocl lpg kolkata area head madam usha mukharjee she also not listen to me.
As per your online price your iocl indane domestic gas online connection.

Pl suggest me where to go in this regards.

I have a registered LPG gas in the name of C.Mahaveer Kumar with Gas no. - 29617. I have submitted the desired documents for the gas subsidy but everytime I go and check with BGS ( Bharathi Gas Service ) they tell me to re-submit all the documents again and again. I don't think their intentions are correct. Everyday their server don't get updated till 12 pm. This is leading to trouble for the common people. Please take required actions for the same. Mahaveer [protected]

Respected Sir, I attached with my bank details & booking date with my consumer no- CX18142435.Please checked & verify. 1.Booking date- 29/05/2015, Subsidy not Received 2.Booking date -21/04/2015, Subsidy not Received 3. Booking date - 05/02/2015, Subsidy not Received 4. Booking date -10/02/2015, Subsidy not Received Thank you sir

I am a regular customer of Indane Gas from past 1.5 years. I got my connection transferred to Golden Gas Agency, Palam Vihar, Gurgaon. But since then i haven't received my PassBook. My consumer no is CX5817176. Each time they mark an entry on my gas connection form only. I request you enquiry with my branch and provide the passbook.

Pratibha indane Gas agency Jalgaon, (MS) is not providing service properly. My consumer NO. is 12212081. I have booked gas slender online on 11/7/2015 with registered No.231838, till today it is not delivered at home address. This happens almost every time. kindly take serious action.

सेवा मैं श्रीमान भारत पेट्रोलियम महोदय विषयक :- गैस की सब्सिडी के सम्बन्ध में आप को अवगत कराना महोदय :- भारत पेट्रोलियम निवेदन इस प्रकार है सर में आदर्श युथ टांडा जिला रामपुर पिन -244925 से हूँ सर हमारे यहाँ गैस एजेंसी पर बहुत फर्जी वाड़ा हो रहा है जो की गैस एजेंसी का नाम टांडा गैस सर्विस है जो की सब्सिडी जो की खातों में आनी थी वो नहीं आ रही है और जिन की आ रही है वो पूरी नहीं आ रही है ! बताया ये गया था की सब्सिडी का पैसा खातो मे जाएगा पर 10-20% से ज्यादा लोगो को वो बढ़ा हुआ पैसा वापसी नही मिला अब समय के साथ साथ वो भी बन्द हो रहा है. पहले जो सिलेंडर 425 ₹ मे मिलता था अब वो 750 ₹ करीब मे आ रहा है और इसके चलते मजदूर वर्ग मे फुटकर गैस की मांग और इस कारण गैस की कालाबाजारी भी बढ़ी है। और गुप्त सूत्रों से पता चला है की जिन लोगो के खाते में सबसिडी नहीं आ रही उन के खातों में गैस कर्मचारियों ने अपने नंबर डाल दिए गए हैं अत: श्रीमान से निवेदन है की मामले की जांच करके उचित कार्यवाई करने की कृपा करें और इस फ़र्ज़ी वाड़े को शीघ्र रोके आप की अति कृपा होगी पार्थी आदर्श यूथ एसोसिएशन उत्तर प्रदेश टांडा जिला रामपुर पिन -244925 मोबाइल :- [protected]

My consumer no. Is 204411, the connection got deactivated for which I have filled the activation form 1 month back also provided all the documents for lpg subsidy. The gas agency informed that the connection is activated and without bill delivered the lpg gas cylinder. On demanding the bill they provided a bill with no lpg subsidy mentioned. However I have received message that the connection is still deactive and no subsidy transferred to my bank account. Being a senior citizen Iam harrassed by your gas agency Harsiddh Gas agency ghatlodia Ahmedabad Gujarat

I have booked a cylinder on[protected].They have send me a message on 18th june that my cylinder will be delivered shortly but till now i did'nt get the cylinder.I have been calling the gas agency everyday for more than three weeks and everyday they are telling that they will send the cylinder the next day.Today i received a message that my booking no has been cancelled. I am an employee and therefore my neighbour used to take care of my cylinder and i have informed this matter to the gas agency also.My consumer no is:- CX2468997 and my booking no is :-311237.Please take an immediate action regarding this matter.

Non-receipt of Indane Gas Subsidy LPG ID 3 [protected] Gas Supply Agency : Uttarayan Gas Services, Jyangra, Kolkata-700059 Consumer No. 07392 Gas booked on : 14.06.2015 Booking reference : 401119 dated 14.06.15 Gas delivered on :22.06.2015 Amount charged : Rs.661.50 Bank A/c No. : [protected] IFSC : SBIN0008735 Mobile No.[protected] The subsidy has not yet been transferred to my Bank A/c. Please expedite.

Dear Sir, I (Rajib Nahata) Consumer no. 32802, Distributor name Kitchen Queen have not receiving LPG subsidy last four(4)month in my bank account. Order placed and received cylender but subidy amt. not received in my bank account. every received cylender I complaints to IOCL not received my subsidy amount but, no response. The details of cash memo no. and date for last four (4)cylender not received subsidy amount are given below. i)[protected] dt.[protected] ii)[protected] dt.[protected] iii)[protected] dt.[protected] iv)[protected] dt.[protected]. Please do the needful

महोदय, मेरे गैस कनेक्शन no.17263 पर अनधिकृत बुकिंग कर गैस वितरण किया जा रहा है और सब्सिडी मेरे account में नहीं आ रहा है, कृपया complaint दर्ज कर कार्यवाही किया जाय|

Booking No.527783. Latest around 3 July, Delivery man came onto my house to deliver the cylinder saying that he forgot the weighing machine so cannot weigh the cylinder, so my wife took it without weighing the cylinder. When I weigh the cylinder it was 15.2(cylinder weigh) + 11(LPG) ~= 26 Kg i.e 3 Kg less.I went to my distributor, he said he cant do anything as we took it without weighing.Also tomorrow when plugged in the cylinder it was leaking. Please do necessary.This is 4th time in a year.

Dear Sir, I Pradeep Kumar Dixit from Bhopal M.P. filled petrol in my Car from a petrol pump of Indian Oil at Raisen on 13th July evening. After take full tank petrol arround 29 ltr I just go ahead approx 2 km than my car was stopped and then I tried to Start so many time but its was not started any how. Later on I called service station mechanics (from On side helpline of Maruti) he reached and checked the problem and they found that the fuel which is available in tank is mixed with Water that why car was not started. For this they check the fuel in a fresh bottle and see that the fuel came from tank is containing almost 50% water quantity. Then we come back (to-in my car with that company vehicle) at petrol pump and show the fuel quality but they were not agree to accept that the fuel is mixed. then we moved at Bhopal drop my car at workshop. Next day on 14th June full day I stayed at workshop and repair the car then at evening I went to petrol pump with 46 ltr petrol of my car cleaned by workshop and return back the payment from there I got the number of sales officer of Indian Oil and talked to him with detail of all these information. He said he will revert to me in terms of support. After just 5-10 minutes he call back to me and said that the quality of fuel at pump is good there is no mixed fuel in there tank, just on the basis of discussion with petrol pump owner. Then I said him for proper testing at the pump by self and also request that do the sample check infront of me. Then he said ok give me a two days for this. Now I want to know the process of quality assurance and action taken from the company in this situation. If sales officer went at the pump after two days then how we expect that the same quality fuel will stayed/available in his tank. Kindly response me on this and revert with proper action and report of the pump. Pump dealer detail is : MS. Shankar Filling Station, Rojda Chak, Chiklod Road, Goharganj Dist Raisen. All these information on phone is already given to Mr. Ratandeep Singh Sales officer Indian Oil Bhopal.