Indian Oil Corporation [IOC] Complaints & Reviews

Dear Indane Manager

My LPG connection (Consumer No:CX9302383) is in suspended state since last few days. After contacted to the Agency they conveyed that due to extra amount deposited in the account it is been suspended and they can not do anything on this.

I am surprise why a consumer has to suffer. What kind of system is there where number of times subsidy amount got deposited. Due to that the connection has been suspended without bothering to inform the consumer.

I need a solution immediately. I am unable to book my cylinder.

Today, 19th July 2015, at about 1.00 PM, I went to Sharma Filling Station, Near Shri Ram Sharnam, Kitchlu Nagar, Ludhiana, (Punjab) to purchase Petrol for my I-10 Car for Rs. 500/=. The salesman, Raja Babu, at this Pump started filling petrol in my car. I noticed that petrol was continuously leaking drop by drop thru the nozzle & was getting wasted/falling on the floor. I brought this fact to the notice of the said salesman who just ignored my words and continued sipping his cup of tea and eating biscuits. Approximately 100-120 ML petrol was wasted during this process. After having filled petrol for Rs. 500/= the said salesman demanded Rs. 500/= from me. I objected and expressed my grievances to all the salesmen available there. I requested them to provide me COMPLAINT BOOK and I wished to bring this fact in writing to the higher officials. About four Salesmen and one accountant, Sandeep Kumar, refused to provide me COMPLAINT BOOK. One salesman, aged about 30-35 years, who refused to disclose his name, threatened me with the words : "JAB FAMILY KE SAATH TRAVEL KARTE HAIN TO AISE JANJAT MEIN NAHI PADNA CHAHIYA, Paise do aur jao." I telephonically approached Sh. Ajinder Singh, Sales Officer, (M[protected] who very patiently attended to me over phone and assured me to resolve this issue. I got badly harassed with the way I was attended to at this Filling Station. Hoping for a justice and fair dealing. S K Babbar [protected]

Sir, i have booked the cylinder by sms on 16.7.15 give ref no884754 on sms.And another message for generation of cash memo no-[protected] received on dated 26.7.15. And message that gas cylinder has delivered against cash memo no-[protected] has received today, but sorry to write you that gas cylinder has not been delivered yet,
further i have to mention that it is not first time, so many times i have faced the problem and compelled to complaint you.
Prior i booked the cylinder vide booking sms no-876571 dt 2.7.15 then generation of cash memo no-[protected] dt 3.7.15 and then delivery of cylinder against above cash memeo no [protected], but that cylinder also had not been delivered to me.,
sir, so many times i have personally complaint at rajendra gas agency amba bari, jaipur.But there is no body to take responsibility of this.
You are requested to please look in the matter for timely delivery of gas cylinder.

Surendra kumar sharma

Dear Sir / Madam I have not received subsidy for las two month which i received fro the month of April & Sep 2015 from united gas Service (Bill no 5557 dt 23/4/15 & 16623 dt 15.7.15 Kindly look in the matter & do the needful at the earlist Thanking You Yours Faithfully G Nirmala Shenoy H.No 8/613 Town Hall Road Mattancherry Kochi-2 PH:6416280

I would like to bring your attention regarding Indane Gas. I had activate give it up subsidy by mistake. Kindly deactivate this. Please see the below details. Consumer Name - RAMESH KUMAR S/O JAI BHAGWAN Consumer No - CX7840717 Distributor -Gitanjali Gas Service Distributor Code- 100735 District - Karnal-132001 State- Haryana

Each time we get a new refill of a gas cylinder the gas is leaking on connecting the regulator. The mechanic/delivery boy then changes the rubber washer and leakage stops. Gas leakage can be life threatening. Request that the rubber washer is checked at the Bottling Plant itself so as to avoid accidents

My consumer no. is 15885 (LPG id 3 [protected]). I had booked a cylinder in June 2015.They have send me a message giving reference no.. Subsequently i received a message that my booking no has been cancelled. I contacted toll free no on 5th July 2015. They told me that my problem will be resolved within two days (SRN No. 2220320). However I did not get any revert from them till date. We contacted our dealer and we were involved that my connection got deactivated as IOC suspects duplicate connection and asked us to visit IOC’s Delhi office. We visited the Delhi’s office on 7th July 2015 and was informed subsidy of another consumer (Suneeta) tagged to us. Hence my connection got disconnected. While we filled up the activation form and provided all the documents. However it is not yet activated. Few questions:- 1. My bank is in the name of myself and my wife. 2. How subsidy of Suneeta was linked to my account? 3. Who has linked this subsidiary & responsible for mistake? 4. Why my account was blocked without intimation/investigation? 5. Why my complaint no SRN 222032 not responded to till date?

Dear Sir/Madam, In our LPG Cylinder Bill, some additioal chg are recovered from last few months, over and above price of the cylinder.e.g.Bill no [protected] dt.7/7/2015 Total chg 624.00 recovered including add.chg Rs29.71. We have represented to Deepak Gas Service, Gaytrinagar main road, Rajkot but refused to refund additional charges quating that some election card was not submitted.But without any notice no one can charge add.chg.and if deducted as VAT tax, VAT is refundable if not applicable. We have submitted the all KYC+Ele.card+adhar card as a resident of Gujarat.No.of time we have submitted the same. Now we claim for refund of all additional charges charged to our bill whether it is VAT Tax or some other chg. Details are : Name :Jitendrabhai J Mehta Consumer No : 22011 LPG ID :[protected] REG.Mobile No.:[protected] We once again request you to refund all the additional charges and oblige. J J Mehta. Rajkot

One cylinder was booked on 2nd July 15 vide booking no 287621.But Madhu Gas Enterprises, Bhagalpur is not delivering us on online booking. Earlier I have booked it online. But non of the times they send the cylinder. One Delivery boy told us to get the booking noted at Madhu Gas. Then only they will send us the cylinder. Why Madhu Gas Enterprises is harassing us when every gas Agency is getting it delivered on single booking. So we requesting Madhu Gas Enterprises Bhagalpur not to harass us. My consumer no is 2419.

Sir, I am a IOC LPG user my consumer no. is 4620 from Pallavi Indane Shahdol(M.P) i booked LPG dated on3rd july ref no. is 231198.on 13th july cash memo generated [protected] against booking ref no.231198.on 14th july my consumer no is registred with ref no.[protected].again 15th july cash memo [protected] is generated for booking no.[protected].and finally 16th july cy delivered against cash memo no.[protected].on 16th july I and my family was out of shahdol.they how could they delivered on 18th july subsidy has come to my bank a/c.I was surprised. To stop black marketing IOC company has fulfill many formalities still that case is happening.On booking of gas cy agency are taking much more time to delivery and home delivery boy demand Rs.40/- to 50/- per home delivery to LPG consumer extra. otherwise they make delay or sold to another person.when we go to gas godwn to self delivery delivery man did not reduce home delivery charge. So, please take it as necessary.

I want to lodge a complaint against the supervisor at IOCL, Pongam, Koratty, Trissur, Kerala. Me and my family were travelling via Pongam, Koratty, Kerala today (i.e on[protected] by car in the morning at around 7.30am. We stopped at the IOCL Petrol pump at Pongam for filling air in the tyres. But we were told by the supervisor that only if we filled fuel, air checking and filling be done. Also, when we asked for the keys to the toilet, the supervisor was adamant at not providing us with the keys. When we told we would complaint, he said he would not be effected and didnt care. Is this the way IOCL provides service?

Deactivate opt out of subsidy I M Krishna Bose, a consumer of Indane gas. By mistake I am wrongly clicked opt out of subsidy while booking gas cylinder on 9th July, 2015. I kindly request you to deactivate opt out of subsidy. I want to avail subsidised cylinders. So please deactivate from out of subsidy. Consumer Name Krishna Bose 9/2/4, A.T.Chatterjee Road, Kolkata-700031. Consumer No.: 25995 LPG ID: 3 [protected] Contact No.[protected] consumer type: Domestic Distributor: L.T.DISTRIBUTORS, Distributor code[protected]INDANE LPG DISTRIBUTOR, KOLKATA)

Refill Booked on (Consumer Gas number 6218) 11th july 2015 (Register number 42581) . Cash generated memo number [protected] recieved on 14th july . We recieved a message after three days (17th july) that the refill have been cancelled . We were waiting for the refill from 14th july, today (17th july ) we recieved a message that refill is cancelled. Our gas distributor details : Rajidt agency, South Mada street, Thiruvottriyur, Chennai-19 (Ph No : 25990303,[protected] . Kindly take neccessary action on this issue immediately .

Sir, we have a connection on my mother name with a consumer no 456 at vardhani indane gas service in narsipatnam of visakhapatnam dist.At the begening due to health problems my mother was in hyderabad for few months and nobody hear to use the connection . When she came hear and try to book a cylender the connection was blocked. We go and make a complaint to agency they said they will pursue it in few days. But they didn't. From now we are roming round to the agency but they didn't respond.Now it was going three years but my problem was not solved.When we go to agency now they are talking too rudly and also they using unparlamentary langauge which are not able to write.So please purse my coplaint and make nesessary action to revoke my connection

I Mr. Pradip Basak not have been receiving subsidy for the last three months March, April, June Yours faithfully Canara Bank account no[protected] Pradip Basak Consumer No. CX20580715

Respected Sir,
I Mr. Pradip Basak not have been receiving any subsidy for the last 3 months, March April and June

I hope Indane gas authority will take appropriate action regarding this problem by taking sharp steps.
Yours faithfully
Pradip Basak
Canara Bank account no[protected]

Consumer no - CX20580715

Aadhar card no[protected]

I am lodging a complaint against a Indane gas distributor Seba Fuel under Indian Oil Corporation in Nimta, Kolkata-700049, West Bengal. I want to state that on 2nd July 2015 I booked for gas refill and they as per my consumer number 031094 issued a booking number 723803. On 6th July 2015 I received a message of cash memo being generated on my booking with number [protected] and to be delivered shortly. On 17th July 2015 after not receiving the gas refill I checked the status of my booking and it said my booking has been canceled. I re booked for gas refill and they have again generate a new booking number this time. I want to complain about the following: 1. When my refill booking gets canceled why am I not informed? 2. This is the second time my booking for gas refill has been canceled. How and why does my booking get canceled even after cash memo for the booking number has been issued? 3. Who is responsible for the booking get canceled?

In ref. to subject mentioned above it pointed out that a City petrol pump near Shivam Hospital Phagwara road Hoahiarpur not filling the petrol in actual quantity . moreover the persons asking money for filling the air pressure into the vehicle .Let it be examined for better service to the people of the surrounding area Hoshiarpur please.

Dear, I booked the cylinder by phone(Automated Booking) on 6/07/2015. I have received the message for every status. Lastly I have received the message that "your cylinder has been delivered".On that time I was out of state. But till date Problem is still same...Please do the needful. Consumer Details as per Registration:- Name-Surender jha Consumer No.-3308 Regards, Mukesh Jha [protected]

I am jagdish and my sb no. Is 636785... Subsidy of another gas connection credited in my account and now distributor told. Me that your gas connection is dusconnected ... Let's me know what is my mistake ... Its very urgent help me other wise I will go in court... Mob. [protected], [protected]