Indian Oil Corporation [IOC] Complaints & Reviews

सेवा मैं श्रीमान भारत पेट्रोलियम महोदय विषयक :- गैस की सब्सिडी के सम्बन्ध में आप को अवगत कराना महोदय :- भारत पेट्रोलियम निवेदन इस प्रकार है सर में आदर्श युथ टांडा जिला रामपुर पिन -244925 से हूँ सर हमारे यहाँ गैस एजेंसी पर बहुत फर्जी वाड़ा हो रहा है जो की गैस एजेंसी का नाम टांडा गैस सर्विस है जो की सब्सिडी जो की खातों में आनी थी वो नहीं आ रही है और जिन की आ रही है वो पूरी नहीं आ रही है ! बताया ये गया था की सब्सिडी का पैसा खातो मे जाएगा पर 10-20% से ज्यादा लोगो को वो बढ़ा हुआ पैसा वापसी नही मिला अब समय के साथ साथ वो भी बन्द हो रहा है. पहले जो सिलेंडर 425 ₹ मे मिलता था अब वो 750 ₹ करीब मे आ रहा है और इसके चलते मजदूर वर्ग मे फुटकर गैस की मांग और इस कारण गैस की कालाबाजारी भी बढ़ी है। और गुप्त सूत्रों से पता चला है की जिन लोगो के खाते में सबसिडी नहीं आ रही उन के खातों में गैस कर्मचारियों ने अपने नंबर डाल दिए गए हैं अत: श्रीमान से निवेदन है की मामले की जांच करके उचित कार्यवाई करने की कृपा करें और इस फ़र्ज़ी वाड़े को शीघ्र रोके आप की अति कृपा होगी पार्थी आदर्श यूथ एसोसिएशन उत्तर प्रदेश टांडा जिला रामपुर पिन -244925 मोबाइल :- [protected]

My consumer no. Is 204411, the connection got deactivated for which I have filled the activation form 1 month back also provided all the documents for lpg subsidy. The gas agency informed that the connection is activated and without bill delivered the lpg gas cylinder. On demanding the bill they provided a bill with no lpg subsidy mentioned. However I have received message that the connection is still deactive and no subsidy transferred to my bank account. Being a senior citizen Iam harrassed by your gas agency Harsiddh Gas agency ghatlodia Ahmedabad Gujarat

I have booked a cylinder on[protected].They have send me a message on 18th june that my cylinder will be delivered shortly but till now i did'nt get the cylinder.I have been calling the gas agency everyday for more than three weeks and everyday they are telling that they will send the cylinder the next day.Today i received a message that my booking no has been cancelled. I am an employee and therefore my neighbour used to take care of my cylinder and i have informed this matter to the gas agency also.My consumer no is:- CX2468997 and my booking no is :-311237.Please take an immediate action regarding this matter.

Non-receipt of Indane Gas Subsidy LPG ID 3 [protected] Gas Supply Agency : Uttarayan Gas Services, Jyangra, Kolkata-700059 Consumer No. 07392 Gas booked on : 14.06.2015 Booking reference : 401119 dated 14.06.15 Gas delivered on :22.06.2015 Amount charged : Rs.661.50 Bank A/c No. : [protected] IFSC : SBIN0008735 Mobile No.[protected] The subsidy has not yet been transferred to my Bank A/c. Please expedite.

Dear Sir, I (Rajib Nahata) Consumer no. 32802, Distributor name Kitchen Queen have not receiving LPG subsidy last four(4)month in my bank account. Order placed and received cylender but subidy amt. not received in my bank account. every received cylender I complaints to IOCL not received my subsidy amount but, no response. The details of cash memo no. and date for last four (4)cylender not received subsidy amount are given below. i)[protected] dt.[protected] ii)[protected] dt.[protected] iii)[protected] dt.[protected] iv)[protected] dt.[protected]. Please do the needful

महोदय, मेरे गैस कनेक्शन no.17263 पर अनधिकृत बुकिंग कर गैस वितरण किया जा रहा है और सब्सिडी मेरे account में नहीं आ रहा है, कृपया complaint दर्ज कर कार्यवाही किया जाय|

Booking No.527783. Latest around 3 July, Delivery man came onto my house to deliver the cylinder saying that he forgot the weighing machine so cannot weigh the cylinder, so my wife took it without weighing the cylinder. When I weigh the cylinder it was 15.2(cylinder weigh) + 11(LPG) ~= 26 Kg i.e 3 Kg less.I went to my distributor, he said he cant do anything as we took it without weighing.Also tomorrow when plugged in the cylinder it was leaking. Please do necessary.This is 4th time in a year.

Dear Sir, I Pradeep Kumar Dixit from Bhopal M.P. filled petrol in my Car from a petrol pump of Indian Oil at Raisen on 13th July evening. After take full tank petrol arround 29 ltr I just go ahead approx 2 km than my car was stopped and then I tried to Start so many time but its was not started any how. Later on I called service station mechanics (from On side helpline of Maruti) he reached and checked the problem and they found that the fuel which is available in tank is mixed with Water that why car was not started. For this they check the fuel in a fresh bottle and see that the fuel came from tank is containing almost 50% water quantity. Then we come back (to-in my car with that company vehicle) at petrol pump and show the fuel quality but they were not agree to accept that the fuel is mixed. then we moved at Bhopal drop my car at workshop. Next day on 14th June full day I stayed at workshop and repair the car then at evening I went to petrol pump with 46 ltr petrol of my car cleaned by workshop and return back the payment from there I got the number of sales officer of Indian Oil and talked to him with detail of all these information. He said he will revert to me in terms of support. After just 5-10 minutes he call back to me and said that the quality of fuel at pump is good there is no mixed fuel in there tank, just on the basis of discussion with petrol pump owner. Then I said him for proper testing at the pump by self and also request that do the sample check infront of me. Then he said ok give me a two days for this. Now I want to know the process of quality assurance and action taken from the company in this situation. If sales officer went at the pump after two days then how we expect that the same quality fuel will stayed/available in his tank. Kindly response me on this and revert with proper action and report of the pump. Pump dealer detail is : MS. Shankar Filling Station, Rojda Chak, Chiklod Road, Goharganj Dist Raisen. All these information on phone is already given to Mr. Ratandeep Singh Sales officer Indian Oil Bhopal.

This is to inform you that my consumer no : 8919 name: Suresh Chand and distributor: Riddhi Indane .I have booked my cylinder on 25th June 2015 and this is the booking no 353274. I also complaints online and this is the compliant no 2232982, But still not received cylinder and they also not do any thing to solve this issue. Supplier also not pick up the call. This is not the first time happened this happen many more times before. If distributor can not pick up the consumer calls then why contact no written on the slip or any site. What is the use of this, if they can not take initiative to take the call. One more supplier Shaurya Enterprise Create problem for me. I have to face so many problems due to non supply of cylinder. So please resolve this problem as soon as possible.

28/06/2015 I am booking to tanky with my phone I gate ricieved one massage booking for consumer No. CX19756503 is registerd with ref. no.220740. last 15 day i have to daily asked shop keeper rasoi indade dewas regarding booking tanky status but he is not givene possitive response, he is saying tommarrow we can do. please do the needfull as soon as possible

I went to fill petrol at Indian Oil Petrol Bunk Kammanahalli Main Rd Kalyan Nagar Bengaluru, Karnataka 560043 and i found that something fishy is happening at the petrol pump . When i asked to fill petrol for 200 he filled for 50 then i said i told u 200 so he changed the meter to 150 and filled oil till 150, So he filled only for 150 and took 200 from me. when i asked him about this he said he filled for 50 earlier and try to fool me. I got to know something is wrong when the same incident happened to me for 2nd time .I request you to check once from your end .

Non Receipt of Subsidy of LPG ID : 3 [protected] Agency Name: Howrah Gas Service, Kadamtala, Howrah - 711101, Consumer No: 06276, Gas Booking Reference No: 840948 dated 09.07.15, Delivery received on : 11.07.15, Amount Paid Rs. 644.50, My Bank Account Name & No: CITI BANK - [protected]: IFSC Code: CITI0000001, Mobile No: [protected]. Amount not transfered to my Bank Account, Kindly do the needful under intimation

Dear sir I have received 4kg shortage of gas in cylinder in last time I have call many time delivery man named mohar pal he replied that I will changed your cylinder but he didn't changed its happening from 1.5 week where I have to go I think mohar pal did something in cylinder that's why he is not coming for change many times I have been seen this kind problem from when he is coming for delivery . Please do something or change delivery person and this cylinder

Sir/Madam, With due respect I want to say that I had applied the new connection of Indane gas online but when I visited the distributor then they told me that I have to send the hard copy of my documents to the office, but while filling up the online form there were nothing written like that and due to this they are not providing me the new connection. So kindly help me out and provide me the new connection of Indane gas services. Reference No. N150713245233572083024 Application Date[protected] Your Distributor PANAGA INDANE GAS SERVICES, Bengaluru Status Message KYC Processed WL. No -[protected] dt. 13/07/2015. Dedup Check Cleared.To be Released. Dedup Status: Created Thanking you. Sanju Joseph

Customer no:09795 Despite updation of my Aadhar linked bank Account with your LPG Dealer M/s Ranvir Enterprise, Alaknanda, I am not getting my Subsidy in my Bank Account. You are requested to look into the matter and stop harassing the customer.

Gas Agency: Padma gas Agency, Secundrabad, 500061 My Account no: CX1998172 Hi, 1months back I have booked a cylinder but as per company policy I have not booked a cylinder from 3months so they told me to update with documents which I did, then they told it will get activated by 3-4days so after a week i booked cylinder through toll free number but customer care has told still it is blocked. when I went to the agency they have told me to update my documents again which they lost so gave them the copy they said 3-4 days for activating, After 1 week I book through customer care which they told it is blocked, 3rd time I went to agency and asked them why is it still pending they told by evening it will be done which dint happen, 4th time went to agency they are telling sir is not available which he should do, 15-20 times called there landline they don't answer or weird music will come or sir is not available this are the answers I am getting([protected] ---[protected]) this agency is noted in my area for openly selling the cylinders in black market and the staff in the office treat the customer as if they are slaves, kindly look in to matter as soon as possible or else you will loose your customer which is happening from some time...

Dear Sir, I had booked gas cylinder on 8th July 2015, consumer no :CX2771658. I have not received my gas cylinder till date. On 10th I got sms from my bank that an amount of Rs.190/- has been credited on account of Gas subsidy. Kindly look into the matter and resolve the issue as till date gas booked by me has not been delivered to my home. Surjeet Fuel Depo Agency, R K Puram, New Delhi is not picking up the phone. Pls help. thanking you, B Babu Rao Mobile:[protected]

Booking for consumer number 13664 was registered with ref number 206652 on 05.07.2015. On 12.07.2015 I got a message that the said refill booking is cancelled (no reason given). Again I booked the refill on 12.07.2015 with registeration number 206958 (Kanpur) but to my surprise again I got a message on 13.07.2015 that the said booking is cancelled. May I request to know the reason for cancellation of my refill booking. Thanks and regards Mohammad Umar Khan Cons Number - 13664 Mob - [protected]

I was book the refill cylinder request in a one month 3 times its cancelled automatically and distributor also not responding to call consumer no. 42628 ref. no 501517 ref.no. 525693 ref. no. 533368 distributor name : Sri Vishnu gas agency, kadgudi Channasandara, Bangalore 67 [protected]

I have applied for a new LPG connection Registration no: N150623117573118918357. When I went doc submission in SRI RAGHAVENDRA ENTERPRISES, Bengaluru‏, they told me to purchase Gas stove along with the connection. I refuse the offer since I already had a stove. Therefore the Lady in charge told me to a person will come for stove inspection within 15 days. It is more than 15 days no one has come or called me. Is there any rule for such inspection? If yes how many days it takes officially? After 22 days, today on 13th July, 2015, I have called [protected] no. One person talked very gently and has given me Bangalore no.:[protected]. I have called this no. There was a lady on the other side I have told her the story. She concluded it is my mistake you are not buying anything from them. Atleast buy something for their satisfaction. Later she explained to me its a marketing strategy, they have to sell these stuffs(Other than mandatory stuff such as stove, trolly etc.). If you are ready to buy at least one stuff from the list, I will give you another no. of my officer she will help you otherwise we can do much. Or go to some other agency. Since I needed the connection badly and its already so many days, i agreed to buy cylinder trolly. She gave me another no. of a lady office who will help me out. The no. seems to be a mobile no. but no one picked up. Please let me know if anything can be done from my side. It seems getting a new connection without stove from Indane is very tough. Please support on the matter. Let me know clearly if you can not give the connection without stove. Looking forward for a positive reply.