Indian Oil Corporation [IOC] Complaints & Reviews

Hello Team, We have booked at April 29th but still not received the refill the gas even daily follow up with varaha Gas agency which was located in Gopalapatnam. Could you please some one initiate to resolve my issue as this not first time repeated issue. Refill No.520393 Consumer No. CX15125165 Located: varaha gas agency near gopalapatnam, Visakhapatnam. Agency no.[protected] My contact no. [protected] Thanks, Kranthi.

Razi Haider bearing IOCL LPG Connection No. CX23477423 with LPG Id. 3 [protected] and having a Saving Bank Account in Oriental Bank of Commerce with S/B A/c. No. [protected] I have already asked my said Bank Branch to seed my Aadhar Card and also the Bank Branch has also seeded my Aadhar Account on request made on 06/06/2015 But when I check in my log in Account the DBTL CTC Status, the red mark is shown in the coloumn Aadhaar Linking Status in Bank (As per NPCI). And even I have not received my Subsidy Amount for the 2 Refilsl issued to me and as well One time payment on new Connection For the reporting and needful action.

I would like to share one of my bad experiences today. It is a kind of fraudulent activity that came to my notice. I have been buying petrol for my bike from Nineteenth Hole S/Stn, Indian Oil Dealers, Dr. Zakir Hussain Road, Near Delhi Golf Club for the last 2 years as it comes in my way to office. I told the guy to fill-up for Rs 200. He entered 200 in their meter and started filling-up. Suddenly he stopped at Rs 50 and asked me how much? (even I told him earlier and he entered the same amount). Another guy came to me to my right and asked if I have any card. I told him I don’t have any card and by the time I looked back at the meter it was at Rs 150. I told him to fill-up for Rs 200. He gave me explanation that he had again started the meter and this way he had filled-up for total of Rs 200. I told him that I have seen their wrong doings. His face was like he was caught red handed. I told him to fill-up petrol for the remaining Rs 50 or I will complain and escalate this issue. He immediately moved and the other person came to fill-up for remaining Rs 50 petrol. No senior person / manager were available at that time (around 8 am morning) so I left for office. This is the second time I faced this issue. Few months back they did the same thing that I ignored because I thought he was right. Now, I know nothing will happen and no action would be taken against these dealers as they must be big players. I will not go this particular station again and will be more watchful while buying petrol. I wanted to share it so that Delhi people are aware while filling-up petrol for their vehicles. I would like to forward this message to Indian Oil and ask them what monitoring & supervision process they follow for these dealers.

Sir, Please let me inform that, I have booked for Gas on[protected] and have not yet got gas till date even after frequent enquries over telephone. It is noticed that those who have booked after my booking date in the vicinity of this house have already got Gas connection. In the above circumstances I most humbly request your goodself to make most urgent steps to expedite the delivery of my Gas supply.The relevant details of my Gas connection are as follows. Name of Consumer: ANJANA B.S. Costumer No. : 34502 Gas Agency :ARAVIND GAS AGENCY, POOJAPPURA Place :TRIVANDRUM Date of Booking : 01/05/2015. Actually we are always getting Gas only after much time.Kindly please make a permanent solution for my problem in future also.

Dear Team, My LPG ID is[protected], consumer no. CX2603940, booking no. 237241 on 11 may 2015. Cash memo generated on 4/6/2015 no. [protected] and yet not delivered. Same happened with last refilling ref no. 222233 28/1/2015, usual it taking 18 to 40 days. does we have to keep followup and complaining every time. bcos of such incident black market grows and people refers to it as by the straight way nobody gets result. While writing this email, have received SMS saying it delivered but have confirmed from home that it is not so now the question is where it has gone? Your Consumer

THE STAFF APPOINTED BY THE DISTRIBUTOR ILL-TREATED ME(A INDANE CUSTOMER). REFUSED TO RECEIVE THE LETTER DATED0 4.06.2015 REGARDING INDANE REFILL SUPPLY HOME DELIVERY. INDANE GAS CONNECTION NO. J38063 WITH LPG I.D.;[protected]. DISTRIBUTOR NAME AND ADDRESS;-MR.JAMBUNATHANMURALI INDANE DISTRIBUTOR, M/S.SWARNAPURI GAS SERVICE "MARATHA HOUSE", 30/1-SARADHA COLLEGE ROAD, HASTHAMPATTY, SALEM-636007.-AFFECTED PERSON:- S.SRINIVASAN, SALEM-636008 MOBILE PHONE NO. [protected]

Consumer no-CX17349762, Distributor Code: 176989, Damodar Enterprises, Sikandarpur, Muzaffarpur-842001, Gas booked on 24-4-15, vide no-682149, cash memo dt.28-04-15, vide no-[protected], Cancelled, Further booked on 02-05-15 vide no-685526, cash medo dt.08-05-15, vide no.-[protected], cancelled, Again booked on 11-05-15, vide no-689885, cash memo dt. 16-05-15, vide no.-[protected], cancelled, Further Again booked on 27-05-15 vide no-[protected], cash memo dt.27-05-15 vide no[protected], and again canceled.

Today I have gone to fill petrol in my Tata Nano to MSH Fuels, Kunchalummoodu, Trivandrum by about 12.30 pm. I asked the delivery maid there to fill my tank full. When I reached the pump my tank has 4 to 5 litres of petrol left in it and the 15 litre tank of my car has space for only upto 12 litres of fuel to the maximum. The maid put the fuel dispensing nozzle into my tank and went to fill other vehicles. My tank got filled and petrol spilled all over the place and the reading in the guage went a little higher than 21 litres. Without hearing my protests or without any regrets, they forcefully charged me for 15 litres and by harassing me they denied to give receipt of the money I paid. So this is my complaint regarding overcharging me for the mistake of the delivery maid at the pump and against the filthy approach and behavior towards a customer like me

I have not received my subsidy amount in last to occasions. My consumer ID. is CX 1252519. my distributer Name is : SREEMA(INDANE) distributer, 57 B/B Raja S.C. Mullick Road, Kolkata-700047. I linked my Adhaar with State Bank of India, Gol Park Branch properly andgot subsidy from beginning. I am a personer. I have visited 3 times to my distributer with no result. Kindly do the needful. Thanking you, Salil Kumar Dasgupta B-88, New Raipur Satya bijoy Bhaven Kolkata-700 084

I (Mujeeb Rahman - Consumer No: 2155949) have booked for Indane Gas Cylinder On 6th March 2015 (ref no- 568568). For Last 3 month I have not yet recieved any gas cylinder. I have receive Cash memo against cylinder message on 16 may 2015 (Memo no – [protected]) but still cylinder is not delivered. My Gas Agency (Koodathai Gas Agency, Thamarashery, Calicut, Kerala. is not delivering gas cylinder on regular base and they are not delivering it properly on our residence address.

I request DBC ref no D[protected] on dated 30 march 2015. till date I have not received any response from my LPG distributor. LPG distributor is M/s ASHOKA GAS SERVICE, Nangal. mu consumer no is Mr. PIYUSH . KUMAR Consumer Number: CX7235773 Indane Distributor: ASHOKA GAS SERVICE, Nangal. Your request for DBC has been forwarded to your Indane distributor M/s ASHOKA GAS SERVICE, Nangal Your request reference number is D[protected]

My consumer No. is 3160. I booked gas on 28.05.2015 at M/s Tirupati Bala ji Gas company suitated at Sector 5 Rohini.. Till date I have not received Gas. Despite daily conversation with gas company over telephone, , employees of Gas company says gas will come today. Till dateI have not received gas .What is time limit for sending gas. company service is very poor. Company always do like this.Kindly do t he needful in the matter and take action againt the company. and ask company to send the Gas immediately. Thanks and Regard Ashok Kumar Consumer No. 3160

Corruption filled INDANE (known as Madhavi Gas Agency/ siddhartha Enterprises) customer center at shaikpet manikonda: The authorities at this office are very reckless and least bothered about their customers and they didnot work unless cash is flown under their table for a required work. As in a situation me and my mother went to transfer the gas connection on to my mother's name (as my father got expired), even though we reached with all the required documents, however the authorities were delayed the work, and they demanded an amount of 1200 Rs. In order to transfer the name, when we asked for reciept they just denied to provide the same and started reasoning it wil be transfered to your linked account and stil they did not confirm for what they charged for.We also faced delayed deliveries after prior booking, as many people complained regarding this issue, they did not took in to consideration at their end. I dont know wether this would be considered or not, but many people are facing the same issue from this agency. Please consider it.

Consumer no 36957 Jayashree yadav When I put my cylinder on 08.06.15 I noticed it was leaking.Immediately I called IP [protected]. There I was told to call emergency no[protected]. I called IP this no and they told me that mechanic will come within 2 he's. I kept on waiting no one came . Again I called these numbers but helpless useless. If IOC handles emergency calls in this fashion. God only can save common man. I strongly appeal to you to immediately attend the problem including initiating action against officials responsible for inactiom.

Ref:- Consumer No.23767 Name of customer---Shankho Chattopadhyay Address- 2 Rabindranagar Po Dankuni Pin code 712311 Name of Bank-Corporation Bank Dankuni Branch A/C No. [protected] / IFSC CODE:-CORP0001352 / MICR CODE:[protected] My e-mail address:- shankho.[protected]@gmail.com I would like to inform that I received a cylinder from Dankuni Gas Distributor against my booking order no.[protected] dated 17/02/2015 on 05/03/2015. But no subsidy was credited to my aforesaid account no. till date despite several complaint submitted before my dealer.Again I have booked for another cylinder on 07/05/2015. I can not understand the problems cropped to connect my bank account. Please let me know the actual fact and redress the problem. With regards Shankho Chattopadhyay

DEAR SIR MERA NAAM MAHAVEER PRASAD HAI, MERA CONSUMER NO. B21911 HAI, MERI GAS AGENCE KA NAAM BAIGEL GAS SERVICE, MEERUT HAI HUM GAS HOME DELEVERY KE THROU LETE HAIN PER KUCH DINO SE HAMARA GAS DELEVERY MAN OPEN SEAL KE CYLENDER DE RAHA HAI, PER IS BAR MAINE USE SAHI CYLENDER DENE KO KAHA TO USNE MANA KAR DIYA OR BOOKING CANCEL KARA DI, , , , PLS SIR ISS COMPLAIN PER DHAYN DIJIYE

Myself, Sidhartha Sarkar, having consumer no -35231, and LPG ID[protected] inadvertently activated "give up subsidy" or "Scroll of Honour". Please deactivate this "give uo subsidy" or "Scroll of Honour" immediately and Please accept my humble request send my subsidy in my bank account. please reply as soon as possible. Thanking you sidhartha sarka

This happens today 8th June 2015. Petrol pump location - spine road, near ashta hospital. shivtej nagar. This happens with me second time. I went there to fill petrol for 200 Rs. Person next to me fill petrol of 50 and then before i check with 0 on meter reading he starts to fill petrol in my vehicle and say meter is very fast that’s why you see 50 Rs. very early. I complaint about the person to supervisor but he also support to his team member. This happens frequently on this petrol pump and even my friends has same experience. Hope to see needful.

Sir / Madam, I (Sandip Roy) have booked refill cylinder on 3rd May 2015 at 9.44 pm, bearing the consumer no --- CX17948500, of M/s Radharaman Gas Service, with booking reference no[protected] . Then suddenly the booking reference no has been changed to --- [protected] dated 20th May 2015 at 00 hrs 00 min 00sec. & later on a SMS was received that the booking done on 3rd May stands cancelled. Also to note that all the above have been duly complained to the Indane customer complaint cell but all are in vain. Also I am attaching the snap shots from the indane web site which can be duly proved. My family is in great trouble in want of Cooking LPG Gas. Please take necessary steps so that we can receive the gas as soon as possible. Thanking you, Regards, Sandip Roy. Phone --- [protected] [protected]@gmail.com

My Consumer No. 17564 at Golden Flame (Kolkata). Despite booking of Cylinder through IVRS on 10.05.15, the same had not been delivered till 03.06.15. On several requests and personal visit on 03.06.15, the Refill Cylinder was delivered in the after-noon of 03.06.15 not in home but at a distance of 500 mts from my residence for which I had to hire a rickshaw to carry the Cylinder to my home for Rs30/-. On enquiry from the dealer I came to know that the delivery-man is reluctant to make delivery unless I pay a hefty tips as demanded by him. Please advise me whether I am compelled to give tips i.e. Rs.50/- as claimed by the delivery-man or will you take some stringent steps to set the matter right. Your advise is eagerly solicited. PRABIR PATRA, Mob. N0.[protected]/[protected]