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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 304

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P
Pulya Ravi
from Chennai, Tamil Nadu
Jun 2, 2015
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Address: Chennai, Tamil Nadu

My consumer no is CX10268699 and my gas distributor is OHM SHAKTHE GAS SERVICE, No:54/2, BALAJI STREET, SAIDAPET, CHENNAI-600015 and I live in G-1, VASANTHA NIVAS, 35, 53rd STREET, ASHOKNAGAR, CHENNAI-600083 and my name is RAVI SHANKAR.A few months before, we booked a refill cylinder and found that it lasted for only 10 to 12 days.We are only three persons at home.We brought to the notice of our distributor but no action was taken.Again, a few weeks ago, we booked another cylinder and this lasted only a week.We suffered a great deal because my ailing mother cannot eat outside stuff and there is no one to get food from outside also.We have no other means of cooking and I request you to take immediate action on the distributor so that this doesnt happen again.
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    mohitsah
    from Noida, Uttar Pradesh
    Jun 2, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    Dear Sir My customer id is 29124 (Kasana Indian Gas agency, Greater Noida), I have booking my LPG cylinder in the month of Feb 2015. After giving 15-20 calls to the distributor as well given complained from your website, till today I did not received my cylinder. This time if I am not going to receive my LPG cylinder, I am planning to launch a RTI against the distributor as well IOCL for negligence in solving the problems of the customers. with regards Mohit Sahni
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      nageshtikare
      from Bengaluru, Karnataka
      Jun 2, 2015
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      Address: Bangalore, Karnataka

      Complaint against: Indian Oil Petrol Bunk Hosur Rd NGR Layout, 320, Service Rd, Bommanahalli Bengaluru, Karnataka 560068 Coordinates on gmaps: 12.908755, 77.627525 They are cheating public by putting less petrol. I did put petrol there 8 days back of Rs. 400. Usually in other petrol pumps I get the mileage of around 320kms for Rs. 400. In this petrol pump I got only 210kms. Approximately he cheated me of 2 litres of petrol. There are many complaints against this petrol pump and no action has been taken till now. I even heard about this from one of my friend saying they put less petrol. I request you to take this seriously. This is the hard earned money of public and they are miss using the money. Hell lot of corruption.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        Rakesh Sharma
        from Gurgaon, Haryana
        Jun 2, 2015
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        Address: New Delhi, Delhi

        Dear Sir / Madam, I am having the above gas connection with Pearl Gas Agency, Delhi. I have submitted all the relevant documents to the agency & bank for the gas subsidy but unable to get register from Indane . I have received bank confirmation also for the linking of my Aadhaar card but inspite of so many reminders / visits to the gas agency that has not been done yet, i am attaching bank confirmation also for the linking of Aadhaar card no. for your information . Please look in to this urgently & linked my Aadhaar card no. with my gas no. to get subsidy in to my bank account as per rules & regulations . On your site my Aadhaar no. is linked but not showing linked by the bank . But bank gave me confirmation which i am attaching for needful etc. Thanks Sandeep Sharma Gas No. 32228 (Agency Pearl Gas Agency, G.T.Karnal Road, Delhi) Mobile No. [protected] / [protected]
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          vanjiraju
          from Hyderabad, Telangana
          Jun 2, 2015
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          Address: Hyderabad, Andhra Pradesh

          my name is V A Raju, consumer no-cx11710654 I am a professor in one of the Management Schools that is in Institute of Public Enterprise. Today 2nd June 2015 at about 10 AM, the boy who delivered is so rude and expects more money than what is there in bill because our location is far away. Earlier also we faced the problem of getting door delivery and asked to come to nearby place to collect cylinder. Just 10 months back, We have shifted to this place and have been facing problems in the delivery of gas. Peoples behaviour is so bad that they never speak politely, rather misbehave. (We never had this kind of problems when we used to get gas supply from Kalpana Gas Agency, Kukatpally.) Kindly look into this problem. We shall be grateful if you can give us some solution as getting gas is miserable task every time.
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            Rajsekhar Podder
            Jun 1, 2015
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            I have two LPG gas 1). sv no-908600 dt. 12/05/05 cnsumer no-TF/15704 (Domestic ) 2). sv no-928618 dt. 10/08/2007 consumer no-TF/16203 (Commercial ) My Aadhar no already submitted for LPG. But access amour not transfer my bank account, because commercial LPG shown in your record register domestic LPG. Please solve this problem smoothly. Thanks.
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              S
              sumamonnappa
              from Chennai, Tamil Nadu
              Jun 1, 2015
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              Address: Bangalore, Karnataka

              Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : M.P Monnappa Consumer No. : CX3424564 (LPG ID :[protected]. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate & amp; quot; opt out of subsidy & amp; quot ; In your website there is no option to revert it back. So please deactivate from out of subsidy. Thank you. Mob:- [protected]
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Jul 13, 2015
              Indian Oil Corporation [IOC] Customer Care's response
              We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
              Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : M.P Monnappa Consumer No. : CX3424564 (LPG ID :[protected]. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate & amp; quot; opt out of subsidy & amp; quot ; In your website there is no option to revert it back. So please deactivate from out of subsidy. Thank you. Mob:- [protected]
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                K
                KEYA BOSE KARMAKAR
                from Kolkata, West Bengal
                Jun 1, 2015
                Resolved
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                CONSUMER NO.08286. BOOKED GAS ON 02.05.2015, REF.NO.796737. RECEIVED MESSAGE IN MY REGD. MOBILE NO.[protected], THAT MY CASH MEMO NO.[protected] HAD BEEN GENERATED. BUT TILL DATE I HAVE NOT GOT MY GAS. MY DISTRIBUTOR IS SONARPUR GAS SERVICE, SOUTH 24 PARGANAS, WEST BENGAL, INDIA. PL. DO SOMETHING IMMEDIATELY SO THAT I MAY GET THE GAS. REGARDS KEYA KARMAKAR
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Jul 13, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  Pranjali Roy
                  from Kolkata, West Bengal
                  Jun 1, 2015
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                  Address: Kolkata, West Bengal

                  Dear Sir/ Medom, I beg to state that I, Smt Pranjali Roy is a Indane Subscriber. This Connection name was Smt Pranjali Roy and consumer Number is 14751 & Lpg ID is 3 [protected]. The reffence no is 900316 and the cash memo no is [protected]. The distributor code is 140418 and the distributor name HALISAHAR GAS SERVICE (Mongal Moulik) & Mobile no is [protected] (kolkata). The Distributor address is Pubbanchal Main Road, Dist: North 24 PGS, P.O: Nabanagar, Pin: 743136, State: West Bengal, City: Kolkata, Location: Halisahar. I return refill new gas cylinder (Indane) in my home on 29/05/2015 because Reference no does not match. When The Deliver Boy came to my home with cash memo then I took the cash memo & I log-in the mylpg.in & I check my cylinder booking history.I saw that order no does not match. The order no is [protected] which carry the cash memo by the Deliver Boy & my booking reference no is 900316 wihch i can see the online and and I can't see online Cylinder Booking History in the previous booking through the website mylpg.in. That's why I sent my complaint and you should take this action. I wanted to take the license of distributor should be cancelled by the high-otherity. I wanted that the license of distributor should be cancelled by the high-Otherity. Declare Pranjali Roy
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                    P
                    praja73
                    from Varanasi, Uttar Pradesh
                    Jun 1, 2015
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                    Address: Ghazipur, Uttar Pradesh

                    Dear sir please find details Gas subsidy has been closed and i have sent message for subsidy to Mr. Rishabh, mobile no[protected], but my complain has not been solved and no reply on contact So, i request you to kindly solve my problem (get on my subsidy) *Lpg id_[protected], * * Cust no-21829, consumername-Anand kumar Prajapati, * * Address-Baberi, sohilapur, * *Ghazipur, *
                    all those are logging complaint on this . Want to make you clear that this site is useless and fake. They just make innocent people fool and don't solve any problem or complaint logged by the people. I want to share my experience with this useless site. I have logged a complaint about my LPG Subsidy . My LPG subsidy was quite by me by mistake . I logged many complaints regarding this but the reply comes that it is under process and at last they replied that m complaint has been solved but when checked my saving bank A/c it never shows even a single entry of my LPG subsidy and even the Gas Agency told me that my LPG Subsidy is blocked.
                    so I just wana say friends don't waste ur time on dis site as they never solve your problem...
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                      A
                      ajai kumar chhawchharia
                      from Chandigarh, Chandigarh
                      May 31, 2015
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                      Address: Faizabad, Uttar Pradesh

                      To: Indane Gas Sir, I have booked one cooking gas refill cylinder on 13-5-15 (details written below), but the agency people say that it will be replaced on 11-6-15 if taken at distribution point, and antother 10 days if taken on home-delivery basis. It means that after booking the refill is given after 1 month or more. Add to this the initial 21 day period after the previous delivery of refill during which time the agency does not accept booking request for refill. This adds up to roughly 2 months lag period. How will we cook our meals if we don’t get the refill cylinder in time? It is causing an immense degree of hardship, forcing us to take refill cylinder on the black market, to tell the truth frankly. Besides this point, this gas connection is used to cook meals in the famous Kanak Bhavan Temple of Ayodhya. We generally need about 2-3 cylinders per month, whereas in practice we have don’t even get our 1 booking refill for months on end. This is a very bad situation. I request you to please make an arrangement so that the following refill booking is delivered to us as soon as possible: Consumer No. = 16204 Consumer name = Manager Kanak Bhavan, PO-Ayodhya. Refill booking no. = 280221 Refill booking date = 13-5-15 Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]]. Cash memo no. = [protected]; generated on 30-5-15 Agency says that probable day of delivery would be 11-6-15 [That is, 29 days after booking.] Please help us to get a refill cylinder soon. Thanking you, Manager, Kanak Bhavan Temple, Ayodhya. [protected]*********[protected]
                      Sir, With respect to my complaint dt. 31-5-15 for non-delivery of cooking gas cylinder, the details of which are noted below, I am to inform you that I had received the required cylinder immediately after I had lodged my above complaint.
                      Therefore, my grievance has been addressed satisfactorily and I hereby WITHDRAW MY COMPLAINT for the same reason.
                      I thank you for compliance.

                      Details of complainant: Consumer No. = 16204
                      Consumer name = Manager Kanak Bhavan, PO-Ayodhya.
                      Refill booking no. = 280221
                      Refill booking date = 13-5-15
                      Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]].
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                        S
                        Senthily
                        from Chennai, Tamil Nadu
                        May 31, 2015
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                        Address: Chennai, Tamil Nadu

                        Date of incident : 30/05/2015 Every time when LPG cylinders are delivered, the delivery persons demanding excess cash than mentioned in the bill. For Bill amount of Rs. 608.50, i was forced to pay Rs. 640 without any proof. Even i paid they didn't checked the cylinder properly and delivered with damaged washer in the cylinder. They don't even behave politely to the ladies. Kindly please do the needful at the earliest.
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                          Abhijeet0124
                          May 31, 2015
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                          Address: Darbhanga, Bihar

                          Sir i am a customer of indane lpg gas .i live in darbhanga majholiya. We have a godown in majholiya named majholiya indane gas service where no receipt for taking cylinder is provided .the rate of non-subsidized cylinder in darbhanga is Rs 710 while the dealer takes Rs 730 per cylinder i.e Rs 20 extra per cylinder without home delievery.The customer has to agree with the price whatever the dealer says wheter it is 730 or 760 the customer has to give it and we do not know the updated price and the dealer takes the benifit of it.So would like to request you to please take stringent action against the concerned.lokking for further co-operation from you.
                          May 31, 2015
                          Updated by Abhijeet0124
                          In lpg cylinder charge Rs 20 is included as delivery charge and dealer takes Rs20 to Rs40 extra so he takes 40 to 60 rupees more from each customer

                          Dealer Detail:-
                          Dealer of Indane gas
                          Village- Majhouliya
                          Block- Hayaghat
                          District -Darbhanga
                          State - Bihar
                          PROBLEM DETAILS ARE STATED IN PREVIOUS STATEMENT
                          LOOKING FORWARD FOR FURTHER COOPERATION FROM YOU
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                            Pavani Lanka
                            from Vepagunta, Andhra Pradesh
                            May 30, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            This complain is against BR Gas Agencies(125469), registered with IOCL with Address: 5-50 CHANDANAGAR RAMANACHANDRAPURAM ANDHRA PRADESH HYDERABAD RR DIST, RANGA REDDY, TELANGANA) Their delivery service is hopeless. I booked refill on 23rd may 23rd, booking No 392693 has been cancelled without even coming to deliver. If there is a power cut, I understand they cannot carry the cylinder to 2nd floor, but the boys don't even take the pain of informing their arrival through watchman, so that we can come and collect it. Instead they cancel, as if Power Cut is my mistake. They cancel booking without any reason. Please take action on this . Please deliver my cylinder.
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                              S
                              SUPRIYA ROY CHOUDHURY
                              May 30, 2015
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                              Address: Kolkata, West Bengal

                              Con. No.CX1 5632 601, Name Arundhati Roy Chowdhury, Mobile No. [protected], Distributor: Circular Agency (code 140392). After transfer, I am unable to book my Gas from my above mobile. some other persons are booking my Gas and taking delivery. Subsidy is credited to my account. Distributor is insisting me to pay them subsidy amount. Some one might have registered his Mobile No.in my account. Pl. check and make arrangement to register my above mobile No. in my a/c. so that I can book Gas from my above Mobile ph. and punish the miscreants. I am an old widow lady and someone is taking advantage of my helpless condition. Pl. advise whether should I pay subsidy amt. to the claimant. ARUNDHATI ROY CHOWDHURY
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                                S
                                saimusic
                                from Delhi, Delhi
                                May 30, 2015
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                                Meri gas number 46797 Distributor Sona Gas Service hai december 2014 se kai baar gas booking karai hai kintu ek baar bhi meri gas mere house par nahi aati hai please meri gas mere address par bheji jaye thanks JITENDER KUMAR 46797 Add house n 267 Chhattarpur New Delhi 74 [protected]
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                                  M.A Baby
                                  May 30, 2015
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                                  Address: Alappuzha, Kerala

                                  Name : M.A Baby, Mangalath House, Avalookunnu.P.O, ALAPPUZHA Consumer No. : 11159 Gas agency : Guru Kripa Agency, Alappuzha As per the norms, I had linked my adhaar card with the Andhra bank, Alleppey A/C No.[protected] and submitted KYC with all the relevant documents as demanded by the agency on 04.06.2013 ( KYC receipt No. GKO 11159 ). We have booked and have received cylinders earlier. I am now working in Muscat. My daughter and servants are still there in Kerala. They had booked a cylinder couple of months ago but have not received the cylinder. They have again registered for a cylinder. A message was received from the agency that adhaar is not linked. I send my representative to the gas agency to enquire the facts. Now they are telling that the account number is not linked to adhaar and have asked to submit the KYC form again. We have already the receipt number of the KYC submitted, we have received cylinders after that, we have checked and ensured that my adhaar is linked with the bank account. So kindly sort out the issue and issue me the gas cylinder at the earliest. Contact no.of my representative : Mr. Francis.[protected]. Regards M. A Baby
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                                    VIVEK NAIPHAL
                                    May 29, 2015
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                                    Address: New Delhi, Delhi

                                    FROM RAMA SERVICE STATION ISBT ANAND VIHAR DELHI EAST pin 110092 whose tin no is [protected] is petrol pump of INDIAN OIL CORPORATION .I went to fill the petrol in car brand Hyundai model centro registration no UP14 BH 0098 color white some of executive filled the petrol from the same pump the total amt they received from me is INR2351 but there were cheating in filling the petrol, when i asked for bill he provide me the bill of different pumps ie one pump no 19 and second pump no 23 when i raise the issue they misbehave and asked to leave there premises .here i am attaching the copy of both bills please help me and prevent the center so the common people would not be cheated by them . Regards VIVEK SHARMA MOB [protected] ADD. vill. Naiphal po. dasna distt. Ghaziabad 201001 email:- [protected]@gmail.com
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      tinku pal baghel
                                      from Aligarh, Uttar Pradesh
                                      May 29, 2015
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                                      Address: Kanshi Ram Nagar, Uttar Pradesh

                                      SIR I still have not received a subsidy of this number, which you submit to my subsidy That is my subsidy pleased to send my account to you would be pleased to great Order Date[protected], Order No./Reference No. [protected] Cash Memo No.[protected], Cash Memo Date[protected], Delivery Date[protected] Consumer No G07295, Consumer Name Shakuntla Devi, Distributor Name GUPTA GAS AGENCY Kasganj up My Phone no [protected]
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                                        Ajay kumar tripathi1234
                                        from Chennai, Tamil Nadu
                                        May 29, 2015
                                        Resolved
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                                        Resolved

                                        Address: Ghaziabad, Uttar Pradesh

                                        Sir my orginal paper missed some where so i request ti yadu gas agency Ghaziabad but direct refuse to make duplicate paper and not providing cylinder since from 8 month .pls help me i am puchaging cylinder from black market.so pls do need ful for consumsr no 18087. Ajay kumar tripathi L-73 A lajpat nagar Sahibabad Ghaziabad up
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 13, 2015
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                                        sir
                                        tell now no solution from yadhu gas agency.ghaziabad pls help me .
                                        i am not getting cylinder also.
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