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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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S
sumamonnappa
from Chennai, Tamil Nadu
Jun 1, 2015
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Address: Bangalore, Karnataka

Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : M.P Monnappa Consumer No. : CX3424564 (LPG ID :[protected]. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate & amp; quot; opt out of subsidy & amp; quot ; In your website there is no option to revert it back. So please deactivate from out of subsidy. Thank you. Mob:- [protected]
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2015
Indian Oil Corporation [IOC] Customer Care's response
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : M.P Monnappa Consumer No. : CX3424564 (LPG ID :[protected]. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate & amp; quot; opt out of subsidy & amp; quot ; In your website there is no option to revert it back. So please deactivate from out of subsidy. Thank you. Mob:- [protected]
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    K
    KEYA BOSE KARMAKAR
    from Kolkata, West Bengal
    Jun 1, 2015
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    CONSUMER NO.08286. BOOKED GAS ON 02.05.2015, REF.NO.796737. RECEIVED MESSAGE IN MY REGD. MOBILE NO.[protected], THAT MY CASH MEMO NO.[protected] HAD BEEN GENERATED. BUT TILL DATE I HAVE NOT GOT MY GAS. MY DISTRIBUTOR IS SONARPUR GAS SERVICE, SOUTH 24 PARGANAS, WEST BENGAL, INDIA. PL. DO SOMETHING IMMEDIATELY SO THAT I MAY GET THE GAS. REGARDS KEYA KARMAKAR
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Jul 13, 2015
    Indian Oil Corporation [IOC] Customer Care's response
    We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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      P
      Pranjali Roy
      from Kolkata, West Bengal
      Jun 1, 2015
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      Address: Kolkata, West Bengal

      Dear Sir/ Medom, I beg to state that I, Smt Pranjali Roy is a Indane Subscriber. This Connection name was Smt Pranjali Roy and consumer Number is 14751 & Lpg ID is 3 [protected]. The reffence no is 900316 and the cash memo no is [protected]. The distributor code is 140418 and the distributor name HALISAHAR GAS SERVICE (Mongal Moulik) & Mobile no is [protected] (kolkata). The Distributor address is Pubbanchal Main Road, Dist: North 24 PGS, P.O: Nabanagar, Pin: 743136, State: West Bengal, City: Kolkata, Location: Halisahar. I return refill new gas cylinder (Indane) in my home on 29/05/2015 because Reference no does not match. When The Deliver Boy came to my home with cash memo then I took the cash memo & I log-in the mylpg.in & I check my cylinder booking history.I saw that order no does not match. The order no is [protected] which carry the cash memo by the Deliver Boy & my booking reference no is 900316 wihch i can see the online and and I can't see online Cylinder Booking History in the previous booking through the website mylpg.in. That's why I sent my complaint and you should take this action. I wanted to take the license of distributor should be cancelled by the high-otherity. I wanted that the license of distributor should be cancelled by the high-Otherity. Declare Pranjali Roy
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        P
        praja73
        from Varanasi, Uttar Pradesh
        Jun 1, 2015
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        Address: Ghazipur, Uttar Pradesh

        Dear sir please find details Gas subsidy has been closed and i have sent message for subsidy to Mr. Rishabh, mobile no[protected], but my complain has not been solved and no reply on contact So, i request you to kindly solve my problem (get on my subsidy) *Lpg id_[protected], * * Cust no-21829, consumername-Anand kumar Prajapati, * * Address-Baberi, sohilapur, * *Ghazipur, *
        all those are logging complaint on this . Want to make you clear that this site is useless and fake. They just make innocent people fool and don't solve any problem or complaint logged by the people. I want to share my experience with this useless site. I have logged a complaint about my LPG Subsidy . My LPG subsidy was quite by me by mistake . I logged many complaints regarding this but the reply comes that it is under process and at last they replied that m complaint has been solved but when checked my saving bank A/c it never shows even a single entry of my LPG subsidy and even the Gas Agency told me that my LPG Subsidy is blocked.
        so I just wana say friends don't waste ur time on dis site as they never solve your problem...
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          A
          ajai kumar chhawchharia
          from Chandigarh, Chandigarh
          May 31, 2015
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          Address: Faizabad, Uttar Pradesh

          To: Indane Gas Sir, I have booked one cooking gas refill cylinder on 13-5-15 (details written below), but the agency people say that it will be replaced on 11-6-15 if taken at distribution point, and antother 10 days if taken on home-delivery basis. It means that after booking the refill is given after 1 month or more. Add to this the initial 21 day period after the previous delivery of refill during which time the agency does not accept booking request for refill. This adds up to roughly 2 months lag period. How will we cook our meals if we don’t get the refill cylinder in time? It is causing an immense degree of hardship, forcing us to take refill cylinder on the black market, to tell the truth frankly. Besides this point, this gas connection is used to cook meals in the famous Kanak Bhavan Temple of Ayodhya. We generally need about 2-3 cylinders per month, whereas in practice we have don’t even get our 1 booking refill for months on end. This is a very bad situation. I request you to please make an arrangement so that the following refill booking is delivered to us as soon as possible: Consumer No. = 16204 Consumer name = Manager Kanak Bhavan, PO-Ayodhya. Refill booking no. = 280221 Refill booking date = 13-5-15 Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]]. Cash memo no. = [protected]; generated on 30-5-15 Agency says that probable day of delivery would be 11-6-15 [That is, 29 days after booking.] Please help us to get a refill cylinder soon. Thanking you, Manager, Kanak Bhavan Temple, Ayodhya. [protected]*********[protected]
          Sir, With respect to my complaint dt. 31-5-15 for non-delivery of cooking gas cylinder, the details of which are noted below, I am to inform you that I had received the required cylinder immediately after I had lodged my above complaint.
          Therefore, my grievance has been addressed satisfactorily and I hereby WITHDRAW MY COMPLAINT for the same reason.
          I thank you for compliance.

          Details of complainant: Consumer No. = 16204
          Consumer name = Manager Kanak Bhavan, PO-Ayodhya.
          Refill booking no. = 280221
          Refill booking date = 13-5-15
          Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]].
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            S
            Senthily
            from Chennai, Tamil Nadu
            May 31, 2015
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            Address: Chennai, Tamil Nadu

            Date of incident : 30/05/2015 Every time when LPG cylinders are delivered, the delivery persons demanding excess cash than mentioned in the bill. For Bill amount of Rs. 608.50, i was forced to pay Rs. 640 without any proof. Even i paid they didn't checked the cylinder properly and delivered with damaged washer in the cylinder. They don't even behave politely to the ladies. Kindly please do the needful at the earliest.
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              A
              Abhijeet0124
              May 31, 2015
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              Address: Darbhanga, Bihar

              Sir i am a customer of indane lpg gas .i live in darbhanga majholiya. We have a godown in majholiya named majholiya indane gas service where no receipt for taking cylinder is provided .the rate of non-subsidized cylinder in darbhanga is Rs 710 while the dealer takes Rs 730 per cylinder i.e Rs 20 extra per cylinder without home delievery.The customer has to agree with the price whatever the dealer says wheter it is 730 or 760 the customer has to give it and we do not know the updated price and the dealer takes the benifit of it.So would like to request you to please take stringent action against the concerned.lokking for further co-operation from you.
              May 31, 2015
              Updated by Abhijeet0124
              In lpg cylinder charge Rs 20 is included as delivery charge and dealer takes Rs20 to Rs40 extra so he takes 40 to 60 rupees more from each customer

              Dealer Detail:-
              Dealer of Indane gas
              Village- Majhouliya
              Block- Hayaghat
              District -Darbhanga
              State - Bihar
              PROBLEM DETAILS ARE STATED IN PREVIOUS STATEMENT
              LOOKING FORWARD FOR FURTHER COOPERATION FROM YOU
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                Pavani Lanka
                from Vepagunta, Andhra Pradesh
                May 30, 2015
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                Address: Hyderabad, Andhra Pradesh

                This complain is against BR Gas Agencies(125469), registered with IOCL with Address: 5-50 CHANDANAGAR RAMANACHANDRAPURAM ANDHRA PRADESH HYDERABAD RR DIST, RANGA REDDY, TELANGANA) Their delivery service is hopeless. I booked refill on 23rd may 23rd, booking No 392693 has been cancelled without even coming to deliver. If there is a power cut, I understand they cannot carry the cylinder to 2nd floor, but the boys don't even take the pain of informing their arrival through watchman, so that we can come and collect it. Instead they cancel, as if Power Cut is my mistake. They cancel booking without any reason. Please take action on this . Please deliver my cylinder.
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                  Address: Kolkata, West Bengal

                  Con. No.CX1 5632 601, Name Arundhati Roy Chowdhury, Mobile No. [protected], Distributor: Circular Agency (code 140392). After transfer, I am unable to book my Gas from my above mobile. some other persons are booking my Gas and taking delivery. Subsidy is credited to my account. Distributor is insisting me to pay them subsidy amount. Some one might have registered his Mobile No.in my account. Pl. check and make arrangement to register my above...
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                  S
                  saimusic
                  from Delhi, Delhi
                  May 30, 2015
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                  Meri gas number 46797 Distributor Sona Gas Service hai december 2014 se kai baar gas booking karai hai kintu ek baar bhi meri gas mere house par nahi aati hai please meri gas mere address par bheji jaye thanks JITENDER KUMAR 46797 Add house n 267 Chhattarpur New Delhi 74 [protected]
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                    M
                    M.A Baby
                    May 30, 2015
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                    Address: Alappuzha, Kerala

                    Name : M.A Baby, Mangalath House, Avalookunnu.P.O, ALAPPUZHA Consumer No. : 11159 Gas agency : Guru Kripa Agency, Alappuzha As per the norms, I had linked my adhaar card with the Andhra bank, Alleppey A/C No.[protected] and submitted KYC with all the relevant documents as demanded by the agency on 04.06.2013 ( KYC receipt No. GKO 11159 ). We have booked and have received cylinders earlier. I am now working in Muscat. My daughter and servants are still there in Kerala. They had booked a cylinder couple of months ago but have not received the cylinder. They have again registered for a cylinder. A message was received from the agency that adhaar is not linked. I send my representative to the gas agency to enquire the facts. Now they are telling that the account number is not linked to adhaar and have asked to submit the KYC form again. We have already the receipt number of the KYC submitted, we have received cylinders after that, we have checked and ensured that my adhaar is linked with the bank account. So kindly sort out the issue and issue me the gas cylinder at the earliest. Contact no.of my representative : Mr. Francis.[protected]. Regards M. A Baby
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                      V
                      VIVEK NAIPHAL
                      May 29, 2015
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                      Address: New Delhi, Delhi

                      FROM RAMA SERVICE STATION ISBT ANAND VIHAR DELHI EAST pin 110092 whose tin no is [protected] is petrol pump of INDIAN OIL CORPORATION .I went to fill the petrol in car brand Hyundai model centro registration no UP14 BH 0098 color white some of executive filled the petrol from the same pump the total amt they received from me is INR2351 but there were cheating in filling the petrol, when i asked for bill he provide me the bill of different pumps ie one pump no 19 and second pump no 23 when i raise the issue they misbehave and asked to leave there premises .here i am attaching the copy of both bills please help me and prevent the center so the common people would not be cheated by them . Regards VIVEK SHARMA MOB [protected] ADD. vill. Naiphal po. dasna distt. Ghaziabad 201001 email:- [protected]@gmail.com
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        T
                        tinku pal baghel
                        from Aligarh, Uttar Pradesh
                        May 29, 2015
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                        Address: Kanshi Ram Nagar, Uttar Pradesh

                        SIR I still have not received a subsidy of this number, which you submit to my subsidy That is my subsidy pleased to send my account to you would be pleased to great Order Date[protected], Order No./Reference No. [protected] Cash Memo No.[protected], Cash Memo Date[protected], Delivery Date[protected] Consumer No G07295, Consumer Name Shakuntla Devi, Distributor Name GUPTA GAS AGENCY Kasganj up My Phone no [protected]
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                          A
                          Ajay kumar tripathi1234
                          from Chennai, Tamil Nadu
                          May 29, 2015
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                          Address: Ghaziabad, Uttar Pradesh

                          Sir my orginal paper missed some where so i request ti yadu gas agency Ghaziabad but direct refuse to make duplicate paper and not providing cylinder since from 8 month .pls help me i am puchaging cylinder from black market.so pls do need ful for consumsr no 18087. Ajay kumar tripathi L-73 A lajpat nagar Sahibabad Ghaziabad up
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 13, 2015
                          Indian Oil Corporation [IOC] Customer Care's response
                          We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                          sir
                          tell now no solution from yadhu gas agency.ghaziabad pls help me .
                          i am not getting cylinder also.
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                            siridhi
                            from Bengaluru, Karnataka
                            May 29, 2015
                            Mar 28, 2023
                            This thread was updated on Mar 28, 2023
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                            All my online LPG bookings are getting cancelled

                            Address: Hyderabad, Andhra Pradesh

                            Hi, My LPG consumer ID is "CX13629484." I booked for refilling my LPG cylinder via online more than 5 times. Everytime it is generating a booking ID; after few days I am getting another message saying Cash memo generated for that booking ID and my cylinder will get delivered shortly. Again after 2 to 3 days I am getting a message saying my booking got cancelled and check with my dealer to find out the reason. The same sequence happend...
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                            safi.zeenat
                            from Pune, Maharashtra
                            May 29, 2015
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                            Address: Kolkata, West Bengal

                            My cust no is [protected](02315) and registered ph no is [protected]. i am not getting any subsidy yet however the link of LPG id to bank account established. then i came to know the problem then they told the spelling is mistake of my name.thats why i am not getting. Then i again resubmit the form with supporting document on 2 months ago. my age is now about 80 years. Till now i am not getting any confirmation. My question is that who is the responsible for the mistake of name. If it is happen then how the time i wait for this problem?
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                              bulu majumdar
                              from Mumbai, Maharashtra
                              May 29, 2015
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                              Address: Balasore, Odisha

                              sir, i had submitted regarding my change of address to my distributor BALASORE GAS AGENCY and duly received by them on 25.04.2015 but the dealer is not giving me delivery of cyllinders to my changed address on the plea that the address given by me comes under commercial use but i had mentioned that my address is above MAA ELECTRICALS, indira gandhi marg balasore in the house of sri dn mohanty and delivered my cyllinder at issan nagar, central school square, balasore in the house of sri dn mohanty and my repeated requests to the dealer has not yielded any result. plz do the needful iinto the matter so that the cyllinder is delivered to me to my changed address. my consumer no is A16320 THANKS
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                                arbindk971
                                from Coimbatore, Tamil Nadu
                                May 28, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                While connecting gas regulator to the newly supplied LPG cylinder the gas started leaking which continued forcing us to disconnect and close the valve. Kindly get the cylinder replaced as it is not possible to operate. Also the cylinder is very old and fully corroded. The present cylinder dangerous to operate and may cause fire. Please take action at the earliest. I had tried consumer complain ph. no.[protected] but straight reply repeatedly coming is that you can not process. Pl. help in replacement.
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                                  sekar196315
                                  from Chennai, Tamil Nadu
                                  May 28, 2015
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                                  Address: Chennai, Tamil Nadu

                                  SIR, I AM R.DEVI, IOC CONSUMER NO : CX 18145301, MY ADAR CARD NO :[protected], GAS AGENCY KALARANI GAS AGENCY, ALANDUR CHENNAI-16, ALREADY SUMIT TO ADAR AND BANK DETAILS AND SUMMIT BANK ALSO BUT NOT SEND MONEY TO MY BANK ACCOUNT, 4 SYLINDER BUY READY, NOT SEND MONEY MY BANK, MY BANK ACCOUNT NO: IOB -A/C [protected], ST.THOMAS MOUNT BRANCH, CHENNAI.16. I ASKED THE GAS AGENCY, THEY ASK ME TO CHEK THE BANK, THE BANK TOLD ASK ME TO ASK THE IOC, WHAT HAPPEND MY MONEY. SEND ME DETAILS MY MOBILE, [protected].
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                                    deepa vermar
                                    from Mumbai, Maharashtra
                                    May 28, 2015
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                                    Address: Meerut, Uttar Pradesh

                                    Sir my name is deepa verma. I have apply for a new connection and that is clerear to release me whose reference no./ Registration no: is N150525103077171730021 . Sir my husband is a 80% handicapped in a car accident. I already have a hoto plte(chulaha). But obhrai gas distributor manager is forcing me to buy also hot plate, . I can not afford it. Kindly provide me that new connection without buy hot plate. I shall be very thankful to you. Thank you sir Deepa Verma Meerut 1023/1, madhav puram, meerut 250002 Mob. [protected]
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