Indian Oil Corporation [IOC] Complaints & Reviews

Respected Sir/Madam I am Ashok Dahiya from sonepat Haryana Sir, Yesterday I have gone to your Authorize Filling Station at JAIN SONS FILLING STATION-SEC-12, NEAR KALI MATA MANDIR, SONEPAT at night 8.30PM, there were two of your representative who are patrol fillers. When I just reached there they make fun of me (due to my weak body), when I asked them to do duty and fulfill petrol of 200/-, He told that I am doing my duty, am I am not filling petrol in your vehicle. After requesting so many times the both completely refused. In fact they were ready to beat me. The both of the person talked very rudely, unsincerely and also threatened me to beat. Even they told that they don’t fear to anyone, they told ‘whom you want to complaint you can.’ When I tried to note down the Contact nos. from the patrol pump that time he also threaten me. It was a shameful offence by them. So it is requested to you kindly look in my matter. Either remove these kind of foolish persons from your groups or do whatever best from your side. As I am a regular user of Indian oil Petrol it is the only name I trust about the quality, purity and quantity, but if this kind of scenario happens to me, how I can be. Also let me know is it legally possible that is any petrol pump can refuse to give the petrol to any user. Ref : CCTV footage at 25.05.15 08:25PM - 08:35PM

Service provider is Jai Hind Enterprises, Mannarkkad Code 4543242, My Mother is a senior citizen and wife of late PNKutty, an Airforce officer consumer no 49685. She booked the cyclinder on14th April and despite followups no proper response and yesterday they say almost it takes 60 days nowadays to make it available. We would like to know the truth and if it is false why they cant atleast be considerate for a senior citizens like my mother.

Sir, I booked the cylinder on 02/04/2015 but didn't get it . My name is Shyba C, consumer no. 26795 and Agency name is Capital Gas, Trivandrum. From the telephone booking system I got the information that this distributor already delivered cylinders up to 8th April. I complained several times but no use.Please take the necessary action for timely distribution. Thanking you, Yours faithfully Shyba C

Dear Sir, on 25 May 2015 at 1550 hrs, I went to this INDIAN OIL CORPORATI, KOMPALLY, HYDERABAD, for filling up Diesel in my vehicle. I person filling the same feed the amount on the filling machine and showed me the Zero before filling, BUT THE PERSON WAS HOLDING THE FILLING IN PRESSED POSITION AND TWICE SWITCHED ON & OFF WITH HIS HAND. THIS WAS MANUAL FILLING AND NOT THE AUTOMATIC FILLING WHICH IS DONE AT ALL NORMAL PETROL PUMPS. THIS NOT THE FIRST TIME THAT SUCH A THING HAS HAPPENED, THREE INSTANCE HAVE HAPPENED AT THIS VERY PETROL PUMP, THEY ARE AS UNDER - 1. FIRST TIME ZERO WAS NOT SHOWN AND THIS TRICK OF SWITCHING THE MACHINE ON & OFF WAS ALSO DONE, I COMPLAINED THEN EVERY ONE AT THE FILLING POINT STARTED SHOUTING LIKE WILD DOGS ON ME. 2. SECOND TIME ZERO WAS SHOWN BUT THE AMOUNT WAS NOT FED IN THE FILLING MACHINE AND THIS TRICK OF SWITCHING THE MACHINE ON & OFF WAS ALSO DONE, I COMPLAINED TO THE MANAGER THEN ALSO EVERY ONE AT THE FILLING POINT STARTED SHOUTING ON ME, HOWEVER, THE MANAGER ON DUTY WAS AN EX SERVICE MAN AND HE HANDLED THE SITUATION AND ASSURED ME THAT SUCH ACT WILL NOT BE REPEATED & ON HIS REQUEST I DID NOT LODGE A COMPLAINT THAT TIME. 3. TODAY IS THE THIRD TIME THAT THIS TRICK OF SWITCHING THE MACHINE ON & OFF WAS ALSO DONE, I ON COMPLAINING EVERY ONE AT THE FILLING POINT AGAIN STARTED SHOUTING LIKE WILD DOGS, WHEN I TOOK THEM TO THE MANAGER ( THE SAME EX SERVICE MAN) THEY STARTED GIVING LAME EXCUSES AND TRIED TO PROVE THAT I AM TRYING TO LIE. This the WORST sort of customer care i have seen and THIS IS UNDOUBTEDLY ONE OF THE WORST petrol pump of IOC, kindly CLOSE DOWN THIS PETROL PUMP. I would also request you to kindly take some disciplanary action againt the FRAUD EMPLOYEES of this petrol pump and REFUND ME BACK MY AMOUNT. I HAD FILLED DIESEL OF RS 500/- AND THE AMOUNT WAS PAID THROUGH CITI BANK CARD. Thanking you and expecting a prompt action. Colonel Rameshwar Gupta

Myself Mr.Badal Chandra Das customer Id is [protected](T01514). I have already submitted my Adhar Card, Bank Details but could not get my subsidy amount from last 2 consecutive bookings. Bank said it has already linked up. I am sending you my gas office address 77/A/2, G.T Road( East) Konnagar, Hooghly(W.B)

Dear sir, i have a one of customer of the your service and company.I Complaint with you to provides sub-sidi in LPG Connection, Sub sidi not credited in My Bank Account, and credited three time different account and name Customer Id: -DG-14235 Name :- Patel Bharatkumar Ambalal Addres :- RAniyapura Mansa, Nr. Hanuman Temple, Mansa, Dist. Gandhinagar Mobile :- [protected] I Complaint You to SubSidi Credited in Other Three my Bank Account credited only one time, So, I Agianst and againt say to i Complain in our Center Mansa Arth Indanr Unit-2 in Mansa For three Time by your brance no Responce and any answer for the detais I hope You will Reply with me hurry and solved my problem

My booking number is NG 06779 and my agency is Gurvarinder Gas Agency Majitha Road Amritsar. I received a message from agency that soon a cylinder will be delivered at my home on 21st May and on the same very day I received the cylinder. But the very next day a different delivery boy came with 1 more cylinder to deliver at my place and to my surprise it was told by the boy that the cylinder delivered previous day was duplicate and fake. I was extremely shocked . I handed over my original cylinder to him and in place received a duplicate cylinder. This is really intolerable. How he came to know that a cylinder is to be delivered at my place and the delivery boy who always deliver was on leave on that day. This is ridicules. I request you to please look into the matter and solve it at the earliest as I want my original cylinder back.

consumer name: Ranjit Kumar Sahoo Address: House No- 17, Pravat Villa, Tridev Complex, kalarahanga, patia, bhubaneswar pin: 751024 consumer No: 759577 Lpg id: [protected] Distributor Name:Veer sachi indane gas, Damana chawk, Bhubaneswar

Indane Consumer No: 5446 in the name of Praveen Kumar Shetty, Mangalore, with Nutan Enterprise Alake, Mangalore. Cylinder Booked on[protected], Booking No:262137 . Even though Nine days have passed Cash Memo is not generated. Always INDANE cylinder is supplied 3-4 days after Cash Memo is generated. Then the rule of supplying refill within 10 days after Booking is not followed in Mangalore, Why?

A broken seal cylinder was supplied on 21/05/15 for consumer no. 306362 at my residence, flat no. 2, Tansa road, Kadma, Jamshedpur-831005, Jharkhand. Distributor's name & address: Agarwal Indane Service. 2, Vikash Complex, Kadma market, Jamshedpur Ph. no.[protected] After supplying the gas, my wife refused to take the cylinder and asked the delivery boy to replace with another one. But the delivery boy refused to do so. Then my wife herself choose a good one from the tempo and while unloading, the cylinder fell down on the feet of my wife and bone of the leg foot was broken.

sir, with due respect, i would like to have your kind attention to my gas reconnection problem details as i am a central govt servant and due to my transfer of posting from Lumding Assam to Imphal Manipur, my indane coocking gas connection is also get transferred and hence it had benn submitted to the MAHALAKSMI INDANE GAS "P.O: LILONG, Manipur in the month of october 2014. however, it remains not processed in any way for the last seven (7) month. i approached to the distributor and talked to the manager many times, but delayed by giving time and days to come again and again. so i am very frustrated. i therefore request you to kindly take the necessary actions to get me the gas reconnection as soon as possible. thanks for your kind consideration. yours faithfully s premananda lilong chajing mamang leikai

My Consumer number 30869 Name Surender Kumar Malhotra From Himani Gas Dehradun Uttarakhannd I have not booked my gas of this date as per your SMS in my mob.[protected] and without my knowledge . Theere time I have received subsidery in the month of Aprail 2015 and May 2015. Please look into the matter urgently and take back my sub. immidetly. I want to know who is mis use my gas.

We are not the consumer of Indane, inspite i got the three messages regarding booking and delivery status. Following are the details on sms: consumer no.000291. Booking no.[protected]. LPG ID[protected]. Kindly look into the matter.

Respected Sir, My self is Dinesh Kumar S/O Sh. Moti Ram resident of Rampura Phul Distt Bathinda (Punjab)-151103 having Lpg card no.S20372. I have applied for attachment of my adhaar card with bank account for subsidy in the local gas agency on 12/01/2015.But still my card is not attached by the agency officers.I have got 4 gas cylinders after that but nothing is deposited in my account.So, I am requesting you kindly do the needful.

Sir/Madam, With due respect I beg to say that I had applied the new connection of Indane gas online but when I visited the distributor then they told me that I have to send the hard copy of my documents to the head office, but while filling up the online form there were nothing written like that. and due to this they are not providing me the new connection. Actually they want their commission. They are charging Rs 5000/- for single connection. So kindly help me out and provide me the new connection of Indane gas services. Thanking you. Yours Aparajita Rani Gupta My indane gas reference no. is N[protected] D.O.B- 05/12-1964

sir I am suresh chand Garg resident of Bari, District Dholpur Rajasthan. sir our indan gas ser vice provider is not providing gas cylinder on time. every cylinder is provided by him is two month late so we got only eight cylinders last year. here is no solution on the gas agency. sir please solve the problem. I have to buy gas cylinder in black. customer number [protected]

Hi, I'm a customer of Indane Gas and my consumer no is CX19274955 and LPG Id is[protected]. I have given my bank details on 02nd March'2015 and submitted Form 4 to the Distributor and after that also I have submitted Form 3 to State Bank of India on 24th April'2015. But still the bank account is not linked with LPG ID. When I went to they Bank they have shown me their system where my consumer no and LPG ID is updated with the Bank Account. Bank Manager said Indane has to update from their end. I've raised several complaints to Indane but nothing has happened. I'm attaching the documents. Please help me out. Thanks Indira Ghosh

V.T.Santhosh, XI/522A Sreevalsam, Poyyachira, Kakkanad, Ernakulam ==================================================== M/s Pooja Gas Agencies, Unichira, Kakkanda had delayed delivery of my gas cylinder for 8 days. The cashmemo no.[protected] against booking no.572718 was not delivered till I went to their office on 22/05/15. The cylinder was delivered to me at counter itself. Please also note that the counter officials posted does not behave decently to the consumers. They not even attend to the complaints/grievances being informed to them. The telephone enquiry with them is impossible, as the phone will be rarely attended. V.T.Santhosh General Manager National Informatics Centre Service Incorporated C-DAC Building, Vellayambalam, Trivandrum [protected][protected][protected][protected] XI/522A Sreevalsam, Poyyachira, Kakkanad, Ernakulam

Respected Sir / Madam I have booked for a new indane gas connection on 17.04.2015 with reference no. N1504171057570483182596 and i have paid payment of rs. 3408/- through Online made through indane website and i have also received a confirmation of my online payment at my registered e-mail id i.e [protected]@gmail.com. Sir, i have already lodged complaint at customer care toll free no. vide complaint no. 2132584 but no response till date from your organisation's end. Sir, please look into the matter personally and issue directions to the distributor M/s Shekhawat Indane gas Service E - 127, Chand Bagh Colony, Wazirabad Road, New Delhi-110094 for acceptance of my payment and deliver my new gas connection.

I am an holder of consumer no.3357 in Sundaram Indane Services, Vakkom, KadakkavoorP.O, The problem is that my name in gas agency's manual records such as Subscription voucher, Domestic customer card etc is VENU.S .But in their computer records it is wrongly feeded VEENA .So I can't link my bank account to the gas agency.To avail subsidy I request you to kindly change my name as VENU.S in your computer records.I attach my subscription voucher, Domestic gas customer card. Your's faithfully VENU.S THOPPIL VEEDU, VAKKOM PH.NO.[protected]