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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 307

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A
Abhishek Dashora
May 23, 2015
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Address: Chittorgarh, Rajasthan

Distributor Chittorgarh Gas Service, Kumbhanagar Chittorgarh Rajasthan Consumer Number 9727 Name Krishna Gopal Dashora Ideally according to the rule gas cylinder must come within 7 working days from the date of booking and delivery person should inform the consumer before getting the cylinder delivered, but here in our case the distributor refused to deliver the cylinder even after 10 days from the date of booking by saying they already made an attempt to deliver and house was locked, however my entire family was at my home for whole day. I suspect they are involved in black marketing because this is not the first time they are doing this. I want strict action against it. Thanks and Regards, Abhishek Dashora
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    A
    Avi Rajpal
    from Delhi, Delhi
    May 23, 2015
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    Address: New Delhi, Delhi

    Whenever i boook a cylinder the cylinder reach 20 days after or a month later ...The employees working at Riddhi Indane gas service hari nagar Delhi 110064 are so rude and illiterate that they don't have respect for senior citizens or other people . Everyone is too rude there . after getting the booking done someone has to go at least 5 times to get the delivery at some times they say take it urself we can't deliver it to ur house ... please do something other wise will be forced to change the gas agency only, Is there portability on the gas service ?? My customer id - 75280 Ramesh rajpal [protected]
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      sanjiban0922
      from Bengaluru, Karnataka
      May 23, 2015
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      Address: Hooghly, West Bengal

      The lpg gas service is delayed here in our area atleast 1 month 10 days to 15 days. after booking this time is taking by the distributor. if we ask them they answer that sufficient cylinder is not provided to them. We the general public could not identify the problem. This is not the first time, this distributor is intolerable by each customer. we need immediate solution as we are facing same problem with this distributor for long time. Distributor name:- Moonlight gas service Location- Bhadreswra, Dt- hooghly, West bengal Code no[protected]
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        A
        anupoma
        May 23, 2015
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        with great regret I am to inform you that consumer no 15440 has not booked gas from my mobile no [protected] but you are sending booking information to me repeatedly. In this regards I have sent SMS for rectification but till today you have not taken any care. .Probably Mobile No of consumer 15440 may be wrongly registered in your end.It is also come to my notice through internet that the name of consumer no 15440 is Gita Sinha &Mobile No [protected] is registered in the name Anupoma Dutta Consumer no SU 13874. So It is my question how information of Gita Sinha Comes to my mobile thats why I could not book my gas through my mobile. Therefore you are requested to do the needful at an early date so that I can book my gas through my Mobile. Thanking you in anticipation Anupoma Dutta Consumer No SU 13874 Under Ishita Gas Agency.
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          sk ohab ali
          from Kolkata, West Bengal
          May 22, 2015
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          the gas cylinder had been received on 12-05-15 and kept in separate place.suddenly it was observed that there was smell of gas.at about 9 pm i have contacted in tele no [protected].he took my consumer no 10147 of m/s p.k. music of budge budge.but so far nobody has come to check.
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            C
            CHANDAN HAZRA
            from Ernakulam, Kerala
            May 22, 2015
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            Address: Jharsuguda, Odisha

            This is to bring to your notice that I have submitted Aadhaar card along with my UCO bank/ JHARSUGUDA account no.[protected]. But when I contacted Bank about subsidy amount they informed me that it is not credited in my account. Already I have taken two cylinders bill no. [protected], dtd. 09/03/2015 & bill no. [protected] 06/05/2015 but still subsidy amount was not credited to my account. Hence you are requested to look into the matter and please do needful action to get subsidy amount. NAME OF THE CUSTOMER : SRI. CHANDAN HAJARA CONSUMER NUMBER : CX19238938 INDANE ID NO :[protected] GAS AGENCY : JHARSUGUDA INDANE, KHUSHWAHA MARKET COMPLEX : BIJU NAGAR, JHARSUGUDA-768203 MOB : [protected], [protected] AADHAAR LINKING BANK : UCO BANK/Jharsuguda MOBILE NO : [protected]
            Dear sir,
            I beg to state that gas subsidy not received for the month of may 2015.kindly transfer gas subsidy to my account as earlier.My account details are under:-


            Name L.S.Kushwah
            LPG ID[protected]
            Customer no 00VGT796
            Order no [protected]
            Date 28.05.2015
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              S
              sreehari atla
              from Delhi, Delhi
              May 22, 2015
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              Address: Hyderabad, Andhra Pradesh

              We have booked cylinder on 14.05.2015 but we have not received . Every month same problem. last month also same problem. Consumer no 313555 gas agency: GNS SHANTHI NAGAR HYDERABAD. They told to me your gas request cancelled book again. This is not first time every time same problem Booking number_759695 cash memo number_[protected] Please do the need full. SREEHARI ATLA [protected] [protected]@yahoo.com
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                S
                subashaaramam
                from Ottappalam, Kerala
                May 22, 2015
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                Address: Palakkad, Kerala

                Sir . Booked cylinder on 21/3/15. Not delivered yet. Distributer: Manager Pramod, OTTAPALAM sathyam indane services, Distributer's code-205045 Customer Name: SUBASH.A, Cust No: CX12332181. Kindly take necessary action for delivery. regards, Subash.A KSEB Shoranur
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                  Sendhabhai Desai
                  from Kolkata, West Bengal
                  May 22, 2015
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                  Address: Ahmedabad, Gujarat

                  Dear sir/medam I m indian Gas customer. My customer no. 05335.my agency name AMBICA GAS SERVICE, isabpur, Ahmedabad I have book my cylinder but every time distributer not deliver proper time. Last two month i have booked two times cylinder but distributer not deliver me. So as soon as possible for you solve my problem immediately Thanks M.M.Desai
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                    Lenda
                    from Delhi, Delhi
                    May 22, 2015
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                    Address: Ernakulam, Kerala

                    I am an unlucky customer of Indane. I booked my cylinder on March 13, 2015 through the IVRS. My consumer number is 18826641 and booking number is 572728. I used to check the IVRS everyday to know the status of my booking. Since the cylinder is empty, we brought the same from my husband's place. Today when I checked the IVRS, it gives a message that Booking till May 14 is delivered. I called up Pooja gas [protected] and the lady who picked my call told me that since the Aadhar is not linked in Bank, this delay happened. I asked again about the Aadhar delay as I had already gave all the documents to Federal Bank, Vazhakkala for this.Then she changed her word.Again, I reminded her that in IVRS, it is clearly mentioned that booking till May 14th had been delivered . She told me bluntly that IVRS of Indane is wrong and it's producing a wrong message. My doubt is that, a company like Indane is very irresponsible towards customer's if they are ignoring such type of important informations. Pls be little more genuine in generating messages as common people like us are very much listening your IVRS for our basic need like gas cylinder. I don't know whether anyone will take care of my greivance. I am also working in a service industry where we consider our customer greivance in high priority. Thank you.
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                      R
                      Ramani Atkuri
                      from Bhopal, Madhya Pradesh
                      May 22, 2015
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                      Address: Bhopal, Madhya Pradesh

                      I booked a refill from Rai Gas Agency, Shahpura Bhopal on 12.05.15 by SMS and received a booking number 493903. I received a further SMS on 14.05.15 stating that cash memo [protected] has been generated against my booking and that the cylinder will be delivered shortly. No cylinder was delivered that day or the next few days. I called the gas agency on 18.05.15 and was assured it will be delivered the following day. I made my husband take leave and stay at home for the cylinder as I myself had to attend an important clinic that day. Nothing was delivered. I called again yesterday (21.05.15) and asked and was told it will be delivered in the afternoon, and I finally got my refill yesterday with the same cash memo number and dated 13.05.15, one week after getting the SMS that my cylinder was out for delivery The delivery man left in a hurry with the counterfoil without asking for my signature, as is the practice. This is not the first time I have had to face this problem. Each time I get the SMS, but then the cylinder is not delivered till I make repeated calls and complaints. Kindly look into the matter as to why cylinders are diverted elsewhere and not delivered as per the serial number.
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                        A
                        Asha Smijosh
                        from Bengaluru, Karnataka
                        May 22, 2015
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                        Booking of cylinder was done on 19th March 2015. So, even after 62 days, the new cylinder is not delivered. We should get a new cylinder in 25 - 30 days time as we dont have any other facility for cooking other than LPG. We wont be able to contact the gas agency in telephone, because phone will be engaged all the time. The delivery of new cylinder is always delayed. Consumer no: 159998 Agency: Pooja Gas, Unichira, Edappally, Cochin Booking Date:[protected] booking No: 574373 Consumer name: Smijosh S
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                          sooryachandran
                          from Ernakulam, Kerala
                          May 21, 2015
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                          Address: Kottayam, Kerala

                          my name is ms mohanan. our gas agency is not providing the cylinders at proper time even after 50 days we are not getting the cylinders when we call they are telling that cylinder is not here if you come here tommorrow at the office to get it it is far that we should pay minimum 150 rupees for the auto
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                            SNJairath
                            from Meerut, Uttar Pradesh
                            May 21, 2015
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                            Address: Jaipur, Rajasthan

                            I purchased 19.11 litres of diesel from Indian Oil outlet named "Shyampuria Indian Oil" located on Panipech Pulia, Jhotwara Road, Jaipur at 0837 hours today[protected] morning.There was no one to check tyre pressure and fill air in the tyres of my car.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              S
                              shaista92
                              from Delhi, Delhi
                              May 21, 2015
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                              Dear Sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my INDANE GAS, consumer number CX8276984, LPG ID[protected], Aadhaar no.[protected], indane gas distributior - maheshwari gas service, south delhi, .as soon as possible.thanks.
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                                Aashish Dhage
                                from Delhi, Delhi
                                May 21, 2015
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                                Address: Dakshina Kannada, Karnataka

                                I got transferred my connection, while charging they asked me additional 100/- plus in the name of documentation fees. I asked for receipt. they said there is no receipt for the same. when I insisted on receipt staff started arguing with me. I demanded either give me a receipt or return my additional money. staff made me wait for 30-45 min and continued arguing till then. finally staff returned my money saying that it is her pocket money. I purchased one gas hose for which they charged me 175/- but didn't give receipt.
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                                  sherif12345
                                  from Mumbai, Maharashtra
                                  May 21, 2015
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                                  Resolved

                                  Address: Thiruvananthapuram, Kerala

                                  I am a customer of Inadane Trivandrum Kerala, My consumer number is 4499 with Guhan Gas Agency Trivandrum. My cylinder is leaking since it delivered i have complained this matter with the gas agency, they replied they have employees right now. Sir kindly understand this dangerous situation. and do needful as early as possible. yours fathfully Gopinathan Nair Trivandrum, Kerala [protected]
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2015
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                    manish17278
                                    from Mumbai, Maharashtra
                                    May 20, 2015
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                                    Address: Lucknow, Uttar Pradesh

                                    I booked my cylinder on 16th April & got message of cancellation on 7th May. On 8th May again I booked and visited the gas agency 6 times. Every time there was some excuse and till today i.e. 20th May I haven't received the cylinder. I am very much frustrated as I have single cylinder. Kindly help me in getting out of this situation. Consumer no.-17278 Commander Gas Rajajipuram Lucknow Uttar Pradesh
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                                      G.UNNIKRISHNAN NAIR
                                      from Angamali, Kerala
                                      May 20, 2015
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                                      Resolved

                                      Address: Ernakulam, Kerala

                                      Booking Reference Number - 900106 ON[protected]. Cash Memo Number - [protected] Cash Memo Date - 15 May, 2015. The refill cylinder gas as per the above details has NOT YET been delivered. We are SENIOR CITIZENS. Both cylinders exhausted long ago. We are in a very awkward and suffering miserable situation for want of domestic fuel(lpg). KINDLY take action against the culprits and arrange to deliver lpg to us immediately.
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 01, 2015
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                        Soman Elandassery
                                        from Thrissur, Kerala
                                        May 20, 2015
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                                        Address: Thrissur, Kerala

                                        I am an indane customer with following details Name:Soman E.V., Consumer #32724, Distributors name Maliyakkal enterprises, Thrissur dt, Kerala. My adhar no[protected]has been linked with bank a/c [protected], South indian bank, Kundaliyur, Thrissur, Kerala. The subsidy has never been credited to my a/c. Kindly do the needful. Best regards soman
                                        Soman sir your aadhar not linked at distributor
                                        please visit your distributor
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