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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 308

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bpate12
from kalol, Gujarat
May 20, 2015
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Address: Panchmahal, Gujarat

Dear Sir, I am Amrutbhai Ranchodbhai a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Arth indane unit 1 CONSUMER NO 210664 Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name- Arth indane Gas Agency
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2015
Indian Oil Corporation [IOC] Customer Care's response
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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    uniquesystem_hwr
    from Haridwar, Uttarakhand
    May 20, 2015
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    Address: Haridwar, Uttarakhand

    DBC NOT PROVIDE BY BHEL GAS HARIDWAR UTTRAKHAND, WHILE WE PAY AMOUNT OF Rs 2367/- in cash dated[protected], many times we visit bhel gas, but every time he says first u receved phone from indane & SMS Also. after that u receved DBC. WE ATTACHED SCAN IMAGE OF RECEPT. N.K.SHARMA J-46 SHIVALIK NAGAR, BHEL HARIDWAR UTTRAKHAND COSUMER NO:[protected](C4653)
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      mamta469
      from Mohali, Punjab
      May 19, 2015
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      Address: Panchkula, Haryana

      register my L P G id with bank account as my Old Bank account is closed since Feburary 2015 in which first sub sidy was diposited Consmer no. :- CX 1468800 MY Aadhar card number :[protected] my ICICI Bank acc number :- [protected] Please Call at [protected] OR Call at [protected] and email back at gaurav.[protected]@gmail.com
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        Yaman Bhaumik
        from Kolkata, West Bengal
        May 19, 2015
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        Address: Kolkata, West Bengal

        Dear Sir, My name is Yaman Kalyan Bhaumik. My mobile number : [protected] Address : flat 3a/ block b, swagat chinar, chinar park, teghoria, kolkata -700059. Beside space circle. Last 26/12/2014, I applied for a gas connection through a guy who used to supply indane gas here in our complex. I paid 7000 rs in front of 2/3 witness. He promised me to give valid connection papers within 2 months. He installed a new oven, indane gas cylinder next day (I hope Indane has a way to track the cylinder and oven numbers). But it is now 20th of may, i have not received any paper from them. If I ask for official paper he still is giving me excuses like his boss was out of station or it will be made by next week. I am helpless. He demanded 300 rs more when he would deliver the papers(which seems to be eternity). More over I came to know, Indane connection comes with a lighter. I didn't receive any lighter. The guy who supplies gas cylinders in our complex(a regular visitor to our complex), his name is Babloo and his number is : [protected]. I think he is easily traceable. As a consumer I am helpless now. I am thinking of lodging an FIR and applying for a fresh cooking gas connection from HP. Also note the whole proof is there in the form of a cylinder and a fresh new oven at our place. And also please take a note that, the guy behaves extremely rudely with us whenever we call him. I dont like his attitude. I dont know if these guys are total fraud. Regards, Yaman.
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          basirkhan
          from Rani, Rajasthan
          May 19, 2015
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          Address: Bikaner, Rajasthan

          My aadhar card no[protected] My name BASIR KHAN Agency name BIKANER INDANE and agency ph no [protected] 2230441. my mob no [protected], my consumer no 7790185 sir, since Jan I have taken total three refill services from the said agency, rang up to Manager at given Nos or mail or do whatever possible which suit to you and the system of indane/IOC. I WANT TO KNOW WHERE MY SUBSIDY AMOUNT HAS BEEN TFR BY THE RESPONSIBLE AUTHORITY FOR THE PURPOSE EST BY GOVT OF INDIA, This info reqd for info and to raise question at parliament house during next session by my MP Mr ARJUNRAM MEGHWAL as per govt of indias order your company is not doing and not giving msg to the consumer also concern gas agency is not responding in regard, you give mail reply at where the consumer have to go for this matter. ver very poor shows. BASIR KHAN
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            ARCHITA DAS GUPTA
            from Kokrajhar, Assam
            May 19, 2015
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            Address: Kolkata, West Bengal

            My LPG ID is-[protected]...though i have submitted my adhaar card (no[protected]at my bank (indian overseas bank, salt lake branch, kolkata) and its showing already linked to the aadhaar no as the updated status, i am still not being able to avail the subsidy facility. i request you to look into the matter and take the required steps and solve it as soon as possible. customer id-4461597 link account no-[protected]
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              Akkaya
              from Hyderabad, Telangana
              May 19, 2015
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              Address: Hyderabad, Andhra Pradesh

              Deactivate give up subsidy DEACTIVATE MY GIVE UP SUBSIDY I am KOTHWAKGUDEM SHOBHA l as a consumer of Indane gas. By mistake I am wrongly clicked Give up subsidy .I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. Thanking You Consumer Name : KOTHWALGUDEM SHOBHA Consumer No. 23196 LPG ID:[protected] Contact No. [protected] Email : [protected]@gmail.com consumer type: Domestic Distributor: AGNIDHWAJ INDANE SERVIC
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                raj21sep
                from Kolkata, West Bengal
                May 19, 2015
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                Address: Ranchi, Jharkhand

                Hello, After demise of my father (consumer no. 17413 ID : [protected]) my mother Vidya Verma had applied for name change as legal heir at Jayant Gas company, Ranchi jharkhand on 15th april 2015. after that they are telling that the SV was showing wrong deposit amount, so they cancelled it. C-Indsoft is not showing the old record of the consumer in the booking screen. they are saying the have mailed to Mr Shuvam Koley on 17.04.15, again suvam koley and Mr uday kumar on 23/04/15, then again to Mr shuvam koley on 28/04/15, Mr. saroj rakesh on 30/04/15 & 05/05/15 respectively but still no result. Every time my mother enqiures and get the same answer that its the fault of regional office and the officers are on leave or transferred Please let me know if a lady leaving alone then what will happen to her, just imagine the mental agony & pain. please do the needful
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Jun 01, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  MD. ARMAN
                  from Kolkata, West Bengal
                  May 19, 2015
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                  Address: Kolkata, West Bengal

                  Consumer No. [protected] (17183), Name of the Consumer: Md. Arman, Address: 28/H/13, Phool Bagan Road, Kolkata-700014. Ph.No. [protected], Aadhaar No.[protected], Bank A/c. No. [protected], Bank of India, Free School Street, I had deposited the Said Aadhaar No. to my Bank & Gas Distributor (C.I.T. Gas Distributor, Kolkata-700014) on 24/02/2015, but no connection for the link for DBTL, till date. Kindly lookafter the matter seriously. Thanks & Regards, Md. Arman
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                    uttij
                    from Hyderabad, Telangana
                    May 19, 2015
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                    Address: Prakasam, Andhra Pradesh

                    sir the below mentioned residents are staying in joint family in single house, undivided and they applied nearly for 5 connections of indian gas per head 2 cylinders with 10 cylinders per house.as these persons are misusing these cylinders by selling to others at higher cost with out using them for there house hold purposes.they have obtained the connections by changing just the house numbers in which the present teenants stay.i request you to kindly take action and cessate the illegal connections, they are residents of ONGOLE, PRAKASHAM DISTRICT, ANDHRA PRADESH. The below mentioned candidates having connections are K.V SESHIAH, AGE 63 yrs. KARETI RAJESWARI, AGE 58 yrs KARETI RAMAKRISHNA, AGE 35yrrs KARETI HARIKRISHNA, AGE 35 yrs KARETI GOPIKRISHNA, AGE 37yrs their reidence address is K V SESHIAH, 5-94 C, VENKATESWARANAGAR, N.G.O COLONY, OPPOSITE POWER OFFICE, ONGOLE 523001
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                      Anamika_C
                      from Pune, Maharashtra
                      May 19, 2015
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                      Cylinder being misdelivered and subsidy not transferred to account

                      Address: East Singhbhum, Jharkhand

                      Our consumer no. is 1354580. Our distributor 'Agarwal Indane Service' has delivered our cylinder to someone else even though we had booked it, and this has happened thrice already. Also eversince January 2015, the govt subsidy has been transferred to our account only once....
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                      AMAN_
                      from New Delhi, Delhi
                      May 19, 2015
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                      Address: New Delhi, Delhi

                      Dear Sir / Ma'am, I Jatinder Singh resident o[censored]day Vihar Nilothi Extn, I have given refilling request twice but it had cancelled again & again. I have put refilling request against Ref No. 690800 on dated 4th May & after three days i have received sms that it has been cancelled then again i have given request Ref No. 693656 on 7th May & now i have received msg on 18th May that again it has been cancelled. Please provide the reason because it happens everytime when i have give the request.In this way, we will not get Gas cylinder then how can we cook the food & survive. Now today i.e 19th May i have again given refilling request against Ref No. 700990. I hope you will process this request ASAP as we don't have gas cylinder. Thanks & Regards Jatinder Singh [protected]
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                        satyanarayan roy
                        from Chennai, Tamil Nadu
                        May 18, 2015
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                        Address: Howrah, West Bengal

                        Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online consumer name : satyanarayan roy Consumer No : 30067 LPG Id : 3 [protected] Distributor Name : MODERN GAS AGENCY DISTRICT- HOWRAH, WEST BENGAL I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Thank you.
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                          subhaskhandelwal
                          from Mumbai, Maharashtra
                          May 18, 2015
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                          Address: Kolkata, West Bengal

                          I RAJENDRA KUMAR SHARMA HOLDING A GAS CONNECTION WITH THE CONSUMER NO CX17787377 HAVING A FACING PROBLEM WITH MY DISTRIBUTOR OF ABHIJIT ENTERPRISES B T ROAD KHARDAH 24 PGS N KOLKATA ON 26-4-15 I MADE ABOOKING AND THE REFRENCE NO 847653 I GET THE INFORMATION THE CASH MEMO HAS ISSUED THE CASH MEMO NO [protected] SHALL BE DELIVEREDE SHORTLY BUT SO FAT IT IS NOT DELIVERED THERE AFTER I COMPLAINT TO CUSTOMER CARE SERVICES THE COMPLAIN NO IS 2122342 DATE ON 11-5-15 THERAFTER HAS NO RESPONED AND A COMPLAIN ON MAIL OF FEED BACK OF INDIAN OIL THJE MAIL COMPLAIN NO IS 2130238 DATE ON 14-5-15 BUT ON THAT DATE HAS NOT BE DELIVERED OF CUYLINDER I GET THE NEW CONNECTION ON FEB15 THERAFTER I BOOKING THE CYLINDER ON MARCH BUT THE DELIVERED BOY HAS COME AND TOLD THE CYLINDERE HAS NO DELIVERED AVND DO THE AGAIN BOOKING BUT THE DISTRIBUTOR RECORDED THE CASH MEMO HAS ISSUED
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                            tdgohel
                            from Ahmedabad, Gujarat
                            May 18, 2015
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                            Address: Ahmedabad, Gujarat

                            I have booked booked a gas refill on 20.04.15.under Automated System with Ref.No.494878. I have received an SMS on 28.04.15 that Cash Memo No.[protected] has been generated & refill shall be delivered shortly.Although a period of one month has elapsed I am yet to get delivery of gas refill. Every Time the problem of delayed delivery happens with Harsiddhi Gas - Ahmedabad. I do not get gas refill unless I follow up with them telephonically for 3/4 times. TD Gohel
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                              GOPAL RUHELA
                              from Delhi, Delhi
                              May 18, 2015
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                              Address: Gurgaon, Haryana

                              Dear Sir, Please deactivate facility against give up subsidy. I do not wish to have my name put in Scroll of Honour for opting out of subsidy. Consumer Number : CX2 3515417 LPG Id :[protected] You are request to deactivate above facility against my consumer number and oblige me. Thanks & Regards GOPAL RUHELA [protected]
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                                RAKUJAY
                                from Imphal, Manipur
                                May 17, 2015
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                                Address: Madhubani, Bihar

                                Mera nam munni pradhan hai, state-Bihar, distt- Madhubani, city-jainagar, distributor-sapna indane enterprises jaynagar kuch salo se gas price rate se adhik rate me diya jata hai aur manmane dhang se gas delivary aur yaha gas ki kalabajri bhut hoti hai kisi bhi officer ko complain kerne per kuch nahi hota hai agar aap logo me se koi yeh sucha padhe to mera unse request hai ki es problem ko solve kerne ki kosis ker re
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                                  mathewthomas
                                  May 17, 2015
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                                  Address: Kolkata, West Bengal

                                  I, Mr. Thomas Mathew holding an Indane Gas connection with the Consumer ID no. 25348 have been facing problems with my distributor. On 30th May 2015 I made a booking and the reference no. given to me was 478324. On 12th May 2015, there was a gas delivery to my neighbour downstair. I called the deliver guy (Barka, his name) and informed him that on 13th May (next day) my wife and I would not be at home so to deliver the gas to my security guard with whom I was to hand over the gas book, cash and the chain and lock to secure the cylinder after delivery. The delivery guy on his way down also confirmed the same with the security guard in my presence. But there was no gas delivery on 13th May. On 14th May 2015, I got a SMS stating my booking has been cancelled. I called the gas distributor and he asked my to call the godown to check and on calling them I was told that the deliver guy (Barka) had gone to the house but no one was there. When I informed them that Barka was told to deliver the gas to my security guard and all arrangements were made the day before then I was told to make a fresh booking and my gas will come. On 15th May 2015, I made a fresh booking and my booking number is 492177. My cylinder comes to my doorstep. I take my cylinder and ask for the receipt for the money I was about to pay. The person tells me he CANNOT GIVE ME THE RECEIPT AND WOULD PROVIDE IT THE NEXT DAY. I insisted that without a receipt I would not make any payment. The gas distributor then threatens me and says "we'll see next time of your booking" I am a senior citizen and this is not the first time we have been harassed like this by this gas distributor. Details of Gas Distributor: Shankar Gas Service Indane Distributor No. 2 Srinagar Gate Kolkata 700129 Hope to find some resolution to my plight with this distributor.
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                                    rrame63
                                    May 16, 2015
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                                    Address: Vellore, Tamil Nadu

                                    Dear sir, I am living in tamilnadu vellore district. We're received your indane gas the agent name was MALAR INDANE GAS, VANIYAMBADI. At the delivery time the delivery asking to get a extra charge against fixed charge. The actual charge is Rs.624, but the delivery boy charged extra charge Rs. 25 for transport charge and Rs.15 for labour charge so totally he asked extra charge Rs.40. Already we are filed a complaint in malar indane gas through written. But till the date there is no action taken against our complaint.So, kindly I requested you to please make a immediate action for my request as soon as possible.Thanking you
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                                      aziza
                                      from Delhi, Delhi
                                      May 16, 2015
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                                      Respected sir, sir her month humko pershan kiya jata hai gas book krane ki bad bhi home delivery nahi di jati hai sir humko her month pershan kiya jata hai sir please mai bhoot pershan ho ker ye complainant ker rahi hu.sir muche yakeen hai ki meri is problem ko dur kiya jaega.this Mobile no. [protected] Zafrussalam Mohalla Quaziyana Post Mariyahu Distt Jaunpur Gas connection No. 2654
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