Indian Oil Corporation [IOC] Complaints & Reviews

mera consumer no[protected](16868) hai.mai apna connection transfer karwana chahta hu .magar transfer nai ho reha jaha transfer karna hai bhaha agency wale bolte hai aproval nai mil rehe hai. ab hum kya kare .termination voucher number [protected] hai 14.1.2015 ka.ab hum kya kare.noor gas vitrak dorangla mai transfer karwana hai. ab hum kya kare

My customer Id no:cx11736580. I came to know that my bookings were cancelled because of my house door closed. I am a homemaker and I stay at home all day long even in my absence my husband will be their at home as he is a retired person. I assure you that no attempt was made to deliver any cylinder whatsoever. I demand a proof from distributor if he thinks a delivery was attempted. This kind of service is pathetic & needs attempting from IOCL'S higher authority. Delivery boy not accepting RS. 10 as tips they demand RS. 30 every time and they also state that they have no salary and surviving only on tips. They annoy me like this and my husband is a retired person. Kindly suggest me suitable solution to avoid recurrence of above problem. I booked gas on 16. 4. 15 the gas memo was generated on 29. 4. 15 after contacting agency several times in person & through phone the booking was cancelled on 8th. I again booked on 8 th, the cash memo was generated on the same day the agency was contacted in person through phone still the gas cylinder was not delivered. Thanks

I filed complaints Indane helpline as follows- SRN No 2116787 dt 07/05/2015 and SRN 2114262 dt07/05/2015 but sorry to inform that no response is given by http://spandan.indianoil.co Pl do needful Thanks S.K.Verma e-mail. mail2 [protected]@gmail.com m - [protected]

Myself fakaruddin ahmed from Rangia Assam. My LPG id no is[protected] and consumer no 30734. I had booked my cylinder three times on 2015, out of three times i got only one number cylinder and rest of the two bookings were cancelled. In 2015 i got only one number cylinder till date. Recently, i had booked my refill order on 23/04/15 vide reference no 900313 but it is unfortunate that till date i don't get the cylinder after generating the cash memo vide no [protected] dated 07/05/15. Lastly, i move to the my agency 'BINA PANI RANDHAN GAS AGENCY' Rangia to enquired the matter what is happening. But it is so sad that they are not convinced me about the problem which is going on from 2015 and also the agency not responded me for customer conveience.

Dear Sir/Madam, I am a consumer of IOC with consumer number 12789(Damodharan Nair M.V). Our area gas agency, Kuthuparamba(Code-117718) not delivering the gas cylinder properly. At last they delivered the gas cylinder on 27.2.2015, related to the online booking we made on 19th December 2014. Since one of my gas cylinder is already empty I booked on 28.2.2015 with reference no 266633. But they were not delivered the cylinder yet. My second cylinder is also got empty and I booked again on 30.4.2015 with reference no 285248. Today I have contacted our agency by asking the reason. But they reacted very indecently and told us they are not ready to deliver in the coming days since we made the last booking on May 1st. Now both my gas cylinders are emptied and we are under crisis. Kindly consider my situation and take necessary action on this. Regards, Radha D Nair(wife of Damodharan Nair)

My customer ID is CX12300809 My Previous two booking IDs which were cancelled were: 721880, 733166 After raising a complaint (SRN: 2123199) I came to know that my bookings were cancelled because of my House door being closed. I'm a home maker and I stay at home all day long. We have a security guard at our apartment as well. I assure you that no attempt was made to deliver any cylinder whatsoever. I demand a proof from distributor if he thinks a delivery was attempted. This kind of service is pathetic and needs attention from IOCL's higher authorities.

My indane gas consumer No.cx278522 with Madhavi Gas Agencies, shaikpet, , Hyderabad . Surprisingly an sms msg. from Indane gas recd by me recently intimating that the consumer a/c has been transferred to Siddartha agencies, Koti, hyderabad without my knowledge/necessity on the plea of administrative reasons advising me to contact the new distributor. I don’t understand the mode/fun/logic of customer service rendered by iocl transferring my account to a new distributor located 15kms away from my locality whereas the existing agency is within 2kms from my residence. It practically creates lot of inconvenience/hardship I have to face with uncertainty for the refil to be delivered to me every time after booking . I tried to contact both the distributors for further info but in vain because the phones were not at all lifted. I wonder such a big corporate unable to provide the proper reasons/guidelines to a customer and if it warrants my account can be transferd to other nearby distributor . 　 　 　

Hi, Earlier we used to get gas cylinder from RASHMI Enterprises, Mysore Road. There we booked the cylinder on April 20th and received delivered message on April 25th. But, not received the same. Then about enquiring they said our distributor got changed to SNS enterprises RR nagar. Again We went their they said it will take 3 days to active it. After 3days completion when we call them they are keep on saying it will take 3 more days to send. Now almost a week gone nothing done so far. We have been frustrated due to this. I'm not understanding is there any concern person is there to take the necessity action. It as been more than 20 days we are not getting the gas cylinder. Our Consumer number is 22755088

Dear Sir/madam, I am Gayithri a consumer of IOCL . I have already opted out of Subsidy. sir/madam please cancel my give up subsidy. i apology for my unintentional error. Hope you subsidy give will fulfill my request. CONSUMER NAME- Gayithri CONSUMER NO- CX11433409, Contact No.- [protected] LPG ID:[protected], Connection type- Domestic Distributer Name- SHIVA GAS SREVICE, VIDYARANYA PURAM MYSORE, KARNATAKA, BANK LINK: KAVERI GRAMEENA BANK, MANUGANAHALLI BRANCH, BILIKERE HOBLI, HUNSUR TQ, DIS: MYSORE. KARNATAKA. A/C NO: [protected]

Dear Sir/madam, I am Gayithri a consumer of IOCL . I have already opted out of Subsidy. its my mistake, I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request and please cancel for give up subsidy. CONSUMER NAME- Gayithri, CONSUMER NO- CX11433409 LPG ID:[protected], Contact No.- [protected], Connection type- Domestic Distributer Name- SHIVA GAS SERVICE, VIDYARANYAPURAM, MYSORE, KARNATAKA Bank link: Kaveri Grameena Bank, manuganahalli branch, Bilikere Hobli, Hunsur Tq, Dist: Mysore, Karnataka A/C No : [protected]

Sir, my consumer no is 54372. I am booking my gas on date 23 April Ref no. 841576, Cash memo no. [protected]. I am daily call to Rajendra Gas Service. But he said your gas delivered tommarrow. I am daily Call he said same language. But he not to be delivered my gas. Please sir tell me What can i do. My Mobile No. is:- [protected]

I reeived SMS from IA-Indane on May 7 th informing that my gas connection(01771) transferred from M/s Madhavi Gas Agency to M/s Siddhartha Gas Adhoc due to administtrative reqasons, and I was advised to contact the new Distributor for further query. On 12th May at 11-37 am, when I contacted Siddhartha enterprises on Phone viz.[protected], they suggested me to contact Madhavi Gas Agency only and they have notyhing to do with the SMS and related suggestion. In this connection I request the Indane Gas Company to issue proper directions to the related distributor to publish the lists of customers whose connections are transferred to another distributor so that ther Customers are not put to hardship to go round the two distributors. In the event if the procedure is not streamlined by the Indane, I will be forced to change my Gas connection to HP/Bharat Gas as per my convenience and the regulations of the GOI. I solicit an early and prompt reply.

sir agroha indene gas agency dwara booking karne par kai baar meri booking cancel ki hai home delevri bahut kam bhejte hai conjumer no 07111 name atmaram arjariya contect no [protected], [protected] aency malik ki manmani chal rahi hai agar agenci par deleviry lene jate hai to home deleviry ka bhi charg dena padta hai agroha indene gas agency harpalpur distt chhatarpur mp 471111

Dear sir, I booked a gas online on 27/02/2015. It was delivered on[protected]cash memo dt.[protected]. But till today[protected] I have not received my subsidy credit in my bank account which is registered with you. I therefore request you to credit the same immediately in my bank account. My LPG ID no -3 [protected] My Gas agency is - SANDHAN GAS SERVICES My bank account is - [protected] Bank --- - Federal Bank IFSC Code- - FDRL0001182 Hope it will be credited soon. Thanks. Dinesh Chakraborty Sitalamandir Path, Manpara Guwahati-781025 Again on 07/05/2015 another cylinder is delivered . But till today(12/05/2015) subsidy is not credited to my bank account. Please take it seriously and settle it.

dear Sir, my name is Amjad Akhter i leave at gurgaon hyrayna. and most time i do not live in our home that's why my wife is call gas agency for monthly take number our gas but your dealear do dot take our number so i am suffering very big problem regarding gas service please check and advise as soon as possible add provide gas service in our home address

Dear Sir, I am having my LPG connection of Indane with Registration No. 142002. Supplier is Divya Gas Agency, Chhani Road Barod. I have booked my refill / cylinder on[protected]. Registration Ref. No. is 258754. As per the sms dated[protected], cash memo [protected] is generated on[protected]. However, Cylinder is not delivered to me till date inspite of lapse of 14 days after booking. This is not for the first time that it is delayed. I never get delivery of gas cylinder before 10 days though the cash memo is generated on next day of booking. Moreover, there are two land line numbers[protected] and[protected]. Whenever we call on these numbers, we never get any response. They never attend the phone calls on these two numbers. Therefore, we never know when it is going to be delivered. You may verify the details of delivery of gas cylinders to my residence and you will observe that it has never been delivered before 10 days of booking whereas it is said that we will get delivery in 2-3 days. I, therefore, request you to look into the matter and inquire about the reality. I have my own doubts that the dealer is making mischief by non delivering the booked cylinders for 15-20 days and selling the same in black. I anticipate your early response in the matter. My Email ID is desai.[protected]@gmail.com My Mobile No, is +[protected]. Yours faithfully, Tarulata Desai consumer No. 142002

My name is Gracia M Warjri having LPG ID:[protected] from Meghalaya Shillong.Every detail has been done by the gas agency namely Khasi Pnar, Gas Agency, Barabazar, Shillong giving every detail like bank account ( along with copy of the bank passbook) and online process already finished, but till date no money has been credited to my bank account.On enquiry the distributor ask me to consult the bank, but the bank officials told me to contact the gas distributor. Every now and then I received a message stating that money transfer with the SBI, Burra Bazar Br. 01589 at Shillong ( A/C No [protected], CIF No: [protected]) failed. It may be mentioned that even the first subsidy since inception of the scheme has not been received by me. Kindly help please.

महिंदर सिंह vill sohian po cheema khudi dist gurdaspur (pb).का रहने वाला हूॅ।समसिया यह है के booking कराने के बाद 24 दिन बाद Ajit indane gas agence ghuman gsp (pb) वाले आगे ओर 15 दिन की अपनी एक तारिख gas book पर डाल देते है।फिर 39 दिन बाद गैंस परची काटी जाती है।इस गैंस को प्रापत करने में 5-6 दिन ओर लग जाते है।आप से निवेदन है इस समसिया का हल निकाले।Ajit lndane gas agence ghuman contact no.[protected] Thanks

I am hem M.P Monnappa, a consumer of Indane gas. By mistake I amwrongly clicked opt out of subsidy .I am not getting any subsidy then. I kindlyrequest you to deactivate opt out of subsidy. I want to avail subsidycylinders. So please deactivate from out of subsidy. Consumer Name : M.P. Monnappa Consumer No. CX3424564 LPG ID:[protected] Contact No. [protected] Email : [protected]@karlegroup.com Distributor: KFCSC(H)

From last few months onwards we are facing continuous problems from distributors as well as Company side. No one is taking responsibility and provide proper solution, Vide Booking no.618813 on 14/04/2015 but still not yet received. I have also complained against it vide complain no.-2114695 but there is no response properly...At the distributor also side there is no response, at any time phone is busy or not receiving up calls. So requesting you to please take necessary steps against it and deliver the cylinder as soon as possible... Regards, Sonali Das Note: Memo receipt no.- [protected] dtd:27/04/2015