Indian Oil Corporation [IOC] Complaints & Reviews

From: Vaskar Piplai, Flat no 4A, 55/9, East Sinthee Road, Fakir Ghosh Lane, Dumdum, Kolkata-700030. E-mail:[protected]@gmail.com Mobile: [protected]. I am Vaskar Piplai, residing at flat no.55/9, East Sinthee Road, Fakir Ghosh Lane, DumDum, Calcutta-700030, having consumer no.25025 against LPG ID [protected].I submitted form no.4(for non aadhar based LPG subsidy transfer) duly filled to my Indane Gas Distributor named M/s.Dum Dum Gas Supply Agency, Kolkata-700074 on 02.04.15 with due acknowledgement from them. The same has not been processed by the Distributor and I am yet to receive the subsidy amount in my Bank account. Apart from that I received message in my mobile phone(registered with you) that on 13.03.15 at 10.08hrs.gas booking no.801102 has been generated, although it was not booked by me, on 18.03.15 at 17.27hrs. cash memo no. [protected] has been generated and on 20.03.15 at 18.28hrs, gas cylinder has been delivered. It is apprehended that my gas account has been tampered by some un-authorised person for getting the benefit of subsidised rate of gas. It can reasonably be concluded that without having the connivance with the distributor such type of occurrence cannot take place. Kindly investigate the case critically and take necessary preventive measure after identifying the person involving such type of forgery under intimation to me and also intimate the detail of the cylinder booked/delivered to me from 01.01.2015 till date.

Indane LPG Consumer No- 34406, Name -Vikas kumar Singh, Gas Agency- Parashar Gas, Himachal Pradesh, Chamba.As told by Gas Agency, Service deactivate due to a span of more than 6 month since last refill of gas cylinder . But no prior information was given to me before deactivation of service.

My distributer chakeri gas service kanpur consumer name smt.Ramjanki and consumer no.12673 complaint no 243213 gas not deliverd from date15/05/2015

Consumer number 01056 Sunil Sharma I shall like to bring to your notice that inspite of having submitted my adhar and bank detaoils to my dealer the same has not been linked to my account.Infact I was surprised to note that it was linked to someone elses bank account and the subsidy was beiong wrongly tarnsferred. I upon learning this immediately boiught this to my dealers notice who almost a month ago who promised to rectify the same and reverse subsidy.Its beeen over a month the status of linking of my adhar and bank account reamains the same. I request you to kindly take corrective action immediately. Regards Sunil Sharma

I am Ashok kumar, consumer no cx11914155 is consumer of singh krishna indane gas agency, Darbhanga. my ref.no 356119 dated 29th april 2015 . After 15 days singh krishna gas agency had not supplied refill cylinder .I tried to contact on his contact number[protected] .He turned a deaf ear and never recieved my phone call.

I Naresh Miglani have a connection no. sb-10672 indane gas with shalini gas service, noorwala, panipat-132103. I hane not booked any gas. but this is automatic gas booking no. [protected] and after some time cash memo is [protected] and after sometime gas salender delivered against LPG Id[protected]. But i have not received any salender. what is this. Please solve the problem as soon as possible.

My Name is Sandhya P.B and consumer No. is 20148. I have booked gas on 31.03.2015 in the gas agency Manu flames/Aluva in Ernakulam District., TIN No.[protected]. On 04.05.2015 I have received a message in my mobile that Cash memo [protected] generated for booking No.504666 shall be delivered shortly. But so fat it is not delivered. When we contacted yesterday {14.05.2015} they told that will be delivered only on next week. This gas agency is always doing like this. Why is this delay for delivery of10 days even after billing. My house is only One kilometer away from this gas agency. We are staying in the town and we dont have any other means of cooking other than gas stove and fully dependant on INDANE. hoping that necessary action will be taken in this regard., .

I, Soumendra Nath Shome have received a gas cylinder for cash memo [protected]dt18.03.2015 which was delivered by SAHEB DISTRIBUTORS was found to be empty afterwards.I complained to the distributor's office but my complaint was not taken seriously.Customer No: FT 06608, LPGID:[protected], Customer Name: SOMENDRA NATH SHOME Address: 351, PARNASREE PALLY KOL-700060.

I have booked for a gas cylinder before about 45 days. They didn't deliver the cylinder yet. The agency is Kuttikkatt. We were with Ravindra Gas Agency earlier. Before 3-4 months, we got an inland saying our connection was migrated to Kuttikkatt agency. Why did this happen? My family badly wants a cylinder soon.

I, Ashok Kumar Dwibedi having LPG ID.[protected]& Addhar Card No.[protected] have been linked with addhar card based in State Bank of India, Raigarh Branch, Raigarh. Chhattisgarh on 22.12.2014 and receiving the subsidy amount twice after delivery of LPG cylinders in my SBI account. For last two deliveries I have not yet received the subsidy amount. After verification I found that my addhar card number has been linked with another bank i.e.Allahabad Bank on 11.02.15 and the subsidy amount has been transferred to Allahabad Bank account which is not my account. Therefore requesting to kindly verify the matter and remove the account in Allahabad Bank from my LPG ID and pay back my subsidy amount to my SBI account.Pl.find an attachment in this regard. How my bank has been changed to Allahabad Bank may please be investigated.

I HAVE BOOKED GAS ON 6/05/2015 VIA BOOKING NO.-643284, GENERATING THE CASH MEMO NO.[protected], LPG ID[protected].AND AFTER THAT THE GAVE THE OF DELIVBERING THE GAS.BUT THE GAS HAS NOT BEEN DELIVERD YET.THIS IS SHOWING THAT BLACK MARKETING OF LPG GAS.IF GAS IS NOT GEETING DELIVERED WHY THEY ARE SENDING MESSAGE THAT THEY HYAVE DELIVERED.THE GAS AGENCY NAME WHO IS SUPPLYING IN OUR AREA IS Rajdhani enterprises, sri krishna puri.Kindly please take appropriate step to resolve the problem

Dear Sir I have applied for New connection on dated 16 March 2015 (Ref NO. N150316107230453178126). Checked online status it shows contact to distributor for SV (SL69 released on 30 March 2015). But Distributor told me that they don't have any record apply again for new connection. I have tried to communicate the concerned department but no one wants to listen. I request you to kindly look into this matter as soon as possible. Beat Regards Jay karan Kushwaha kushwah.[protected]@gmail.com [protected]

mera consumer no[protected](16868) hai.mai apna connection transfer karwana chahta hu .magar transfer nai ho reha jaha transfer karna hai bhaha agency wale bolte hai aproval nai mil rehe hai. ab hum kya kare .termination voucher number [protected] hai 14.1.2015 ka.ab hum kya kare.noor gas vitrak dorangla mai transfer karwana hai. ab hum kya kare

My customer Id no:cx11736580. I came to know that my bookings were cancelled because of my house door closed. I am a homemaker and I stay at home all day long even in my absence my husband will be their at home as he is a retired person. I assure you that no attempt was made to deliver any cylinder whatsoever. I demand a proof from distributor if he thinks a delivery was attempted. This kind of service is pathetic & needs attempting from IOCL'S higher authority. Delivery boy not accepting RS. 10 as tips they demand RS. 30 every time and they also state that they have no salary and surviving only on tips. They annoy me like this and my husband is a retired person. Kindly suggest me suitable solution to avoid recurrence of above problem. I booked gas on 16. 4. 15 the gas memo was generated on 29. 4. 15 after contacting agency several times in person & through phone the booking was cancelled on 8th. I again booked on 8 th, the cash memo was generated on the same day the agency was contacted in person through phone still the gas cylinder was not delivered. Thanks

I filed complaints Indane helpline as follows- SRN No 2116787 dt 07/05/2015 and SRN 2114262 dt07/05/2015 but sorry to inform that no response is given by http://spandan.indianoil.co Pl do needful Thanks S.K.Verma e-mail. mail2 [protected]@gmail.com m - [protected]

Myself fakaruddin ahmed from Rangia Assam. My LPG id no is[protected] and consumer no 30734. I had booked my cylinder three times on 2015, out of three times i got only one number cylinder and rest of the two bookings were cancelled. In 2015 i got only one number cylinder till date. Recently, i had booked my refill order on 23/04/15 vide reference no 900313 but it is unfortunate that till date i don't get the cylinder after generating the cash memo vide no [protected] dated 07/05/15. Lastly, i move to the my agency 'BINA PANI RANDHAN GAS AGENCY' Rangia to enquired the matter what is happening. But it is so sad that they are not convinced me about the problem which is going on from 2015 and also the agency not responded me for customer conveience.

Dear Sir/Madam, I am a consumer of IOC with consumer number 12789(Damodharan Nair M.V). Our area gas agency, Kuthuparamba(Code-117718) not delivering the gas cylinder properly. At last they delivered the gas cylinder on 27.2.2015, related to the online booking we made on 19th December 2014. Since one of my gas cylinder is already empty I booked on 28.2.2015 with reference no 266633. But they were not delivered the cylinder yet. My second cylinder is also got empty and I booked again on 30.4.2015 with reference no 285248. Today I have contacted our agency by asking the reason. But they reacted very indecently and told us they are not ready to deliver in the coming days since we made the last booking on May 1st. Now both my gas cylinders are emptied and we are under crisis. Kindly consider my situation and take necessary action on this. Regards, Radha D Nair(wife of Damodharan Nair)

My customer ID is CX12300809 My Previous two booking IDs which were cancelled were: 721880, 733166 After raising a complaint (SRN: 2123199) I came to know that my bookings were cancelled because of my House door being closed. I'm a home maker and I stay at home all day long. We have a security guard at our apartment as well. I assure you that no attempt was made to deliver any cylinder whatsoever. I demand a proof from distributor if he thinks a delivery was attempted. This kind of service is pathetic and needs attention from IOCL's higher authorities.

My indane gas consumer No.cx278522 with Madhavi Gas Agencies, shaikpet, , Hyderabad . Surprisingly an sms msg. from Indane gas recd by me recently intimating that the consumer a/c has been transferred to Siddartha agencies, Koti, hyderabad without my knowledge/necessity on the plea of administrative reasons advising me to contact the new distributor. I don’t understand the mode/fun/logic of customer service rendered by iocl transferring my account to a new distributor located 15kms away from my locality whereas the existing agency is within 2kms from my residence. It practically creates lot of inconvenience/hardship I have to face with uncertainty for the refil to be delivered to me every time after booking . I tried to contact both the distributors for further info but in vain because the phones were not at all lifted. I wonder such a big corporate unable to provide the proper reasons/guidelines to a customer and if it warrants my account can be transferd to other nearby distributor . 　 　 　

Hi, Earlier we used to get gas cylinder from RASHMI Enterprises, Mysore Road. There we booked the cylinder on April 20th and received delivered message on April 25th. But, not received the same. Then about enquiring they said our distributor got changed to SNS enterprises RR nagar. Again We went their they said it will take 3 days to active it. After 3days completion when we call them they are keep on saying it will take 3 more days to send. Now almost a week gone nothing done so far. We have been frustrated due to this. I'm not understanding is there any concern person is there to take the necessity action. It as been more than 20 days we are not getting the gas cylinder. Our Consumer number is 22755088