Indian Oil Corporation [IOC] Complaints & Reviews

Dear web admn, This is Amar Nath Mishra resident of Mohalla Mirjapur, Post & District Darbhanga bearing Indane gas connection cosumer no.45277 cosumer ID [protected] with the distributor Nanak Enterprise Darbhanga. From 31st Jan 2015 whenever I book a cylinder online through Indian oil App then a msg comes that "booking ref no.is 900058 & booking date of that day" and same booking no.900058 comes when I book next day but this time date of booking changes to recent one. OR, if I book through IVRS using my mobile number [protected] it is not booked instead a msg is heard from the IVRS machine that my cylinder is already booked and the booking ref no.is 900058 and date of booking 30th Dec 1899 (ONE THOUSAND EIGHT HUNDRED NINETY NINE). Ultimately booking is not done. I hv approached distributor also. They hv issued me a cylinder but booking problem persists. Kindly look into the matter. Regards a n mishra

My consumer id is 78522.. nd booked for a refill on 11 march 2015 and booking reference no is 323685.. not yet delivered the cylinder .. when enquiring with the agency they are not ready to reply properly and told to me that my booking is not accepted and they did not get any message related to my booking .. agency name is sri vinayak gas agency bangalore. ..

Resp. Sir, My gas consumer no is D-11040.(LPG ID[protected]. I booked gas on dated 10/03/2015 and got booking reference no [protected]. Cash memo generated on dated 19/03/2015 no is [protected]. On date 20/03/2015 I got booking message saying that your cylinder is delivered Sir, but did not get supply till date 27/03/2015 Kindly look in matter and resolve the problem of supply.

I was a consumer of domestic indane LPG under distributer ABHIJIT ENTERPRISE. With the above I have a login Id (username: ANIRVANCHATTOPADHYAY). Suddenly, I have been shifted by IOCL to another distributor SODEPUR INDANE. It was done without my consent and even without informing me. Now, I am trying for online registration as a consumer under distributorship of SODEPUR INDANE. It is restricted as the email Id I am furnishing is already within your database as username mentioned above. Moreover, it is not possible for me to enter into the former login Id even after having new password. Matter may pl be solved so that I can avail online customer facility smoothly. with regards, ANIRVAN CHATTOPADHYAYCons. No. CX16390327 of distributor SODEPUR INDANE, West Bengal.

Dear Sir, I am M.Pushpalatha a consumer of IOCL. By mistake my consumer uner gone opted out of subsidy. Status:SCHMOPT Suceessfully Executed. I do not with to hve my name put in the "Scroll of Honour"for opting out of subsidy. I big apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME: M. PUSHPALATHA CONSUMER NUMBER: 45028 CONTACT NO:[protected], ([protected]) EMAIL ID:[protected]@gmail.com LPG ID:[protected] CONNECTION TYPE:Domestic DISTRIBUTOR NAME: ANAND ENTERPRISE, Beside shanthi nursing home, 80 feet road, venugopal nagar, Ananthapuramu-515001

my consumner no . is 12931384 . and i am consumer of SHAHEED NAVPAL INDANE gas agency sri ganganagar rajasthan . my connection was dead from 1 year . now i want to start my connection. i had submitted my all documents and adhaar card related to the start the connection. i have submitted all documents to the SHAHEED NAVPAL INDANE gas agency before 4 months. but my connection is yet not started . plz. take immediate action. and activate my connnection . i will be very thankful to you

I had applied for PEHEL registration on 7th Feb 15 and has been registered successfully which i understand from your Indane web site. I have been following-up for the refill supply since 3rd march 15. However due to very poor communication and support from your dealer, I fail to understand even today the reason for why i have not been supplied with the refill cylinder. Everyday a very rude reply is being given to customers and customer approach is totally absent. As we do not find any responsible person in your dealer Maruthi, Indane distributor, Anna Nagar West, Chennai.We request intervention and support from Indane. We hope our issue is resolved on priority. Regards Govindan, chennai Cell : [protected]

My name is Mingchanpam Hungyo. Last November 2014 I transfer my gas connection from Siang Gas Agency, West- Siang, Arunachal Pradesh to Angam Gas Agency, Ukhrul, Manipur. But the Angam Gas Agency say that my Consumer number show invalid and till now they do not do anything to get my connection. Pl. do fix the problem.

This is the second time in 2 months that I have to complain for non/delayed delivery of cylinder. We are customers of Sri Rama Gas Agency, Ramamurthy Nagar, Bangalore Latest complaint is on booking No. 610365, booked on 4-Mar-2015. Its been 23 days still the gas cylinder is not delivered. We are not able to reach them via there customer care. I have also raised a complaint through Indane.co.in and it seems because of my complaint they cancelled the booking. I have to again make a booking on 27-Mar-2015. It's pathetic, very pathetic. Who will care for us!

My Gas connection no. is V -669 Pardeep Gupta. Refill booking was requested on 13.03.15 vide booking no. 235224. Messge regarding cash memo no. [protected] generated was received on 21.03.15 and while personally visiting the dealer on 25.03.15, no proper reply regarding delivery of refill cyclinder. Reply from the attending girl at counter was rude and showing ignorant regarding delivery of cylinder. Poorest service I got. Today I tried several times at your Customer care no. 155233 and the response from them was so poor that can not be explained in words. Customer care attending girl was Ms. Sunita and time was 5.35 P.M. around on 27.03.15, she instead of lodging my complaint my call disconnected. The same story was repeated in my earlier call at the same number, but that time I have not asked the name of the attending person and now this time I first asked the name of the attending girl. Pl look into the matter and please advise the action taken in the matter to me also.

sir, i applied for a new gas connection on 12 mar 2015, at mani, majra gas agency, chandigarh, They took full payment i.e rs.6400/- cash and didnt gave me any receipt. when i asked for the receipt they said the cylinder with other documents will be send at your home within 3-4 days.But today its been more than 14 days that i havent got gas connection.And i visited that office 4 times, everytime they make irrelevant excuses and just tells me to wait for 1-2 days saying that they will call themselves.But since now i havent got any call from them neither my gas connection.

Resp. Sir, My gas consumer no is cx1910696. 1. I booked gas on dated 10/03/2015 and got booking reference no [protected]. 2. Cash memo generated on dated 18/03/2015 no is [protected]. 3. On date 23/03/2015 I got booking message no [protected] and cash memo generated no [protected] 4. On dated 27/03/2015 again got message of gas booking no [protected] and cash memo generated no [protected]. Sir, Sorry to say that I have booked gas only on dated 10/03/2015 but did not get supply till date 27/03/2015 Kindly look in matter and resolve the problem of supply.

I am Mohan from Bengaluru Customer ID:36645 & my agency is DEVAGANGA Associates. Am having single cylinder connection, I got my last cylinder delivered on 16/01/2015 against d date of 13/01/2015. Then I booked for Cylinder on 03/03/2015 ref:451165. Booking has been cancelled on 18/03/2015 again rebooked on same day & visited agency on 22/03/2015 but they not given any valid reason for cancellation but told me that Bill has been generated will be delivered in a day but it was not. When again visited today 27/03/2015 they are telling me will be delivered tomorrow. Imagine how can I manage with single cylinder for 3 months having 4 family members. Request you to support me in getting double cylinder connection & delivery in on time without delay.

Sir, I Sri Debabrata Bhattacheryya is a domestic gas consumer of Indane Gas. My Distributer name is State Govt. Employees Co-operative societies ltd, court compound, Burdwan, code no. 140948. My consumer no. is SG15055. Now it is informed to you that I submit non Adhar cash transfer mandate (Form-3) in the main branch of SBI, Court compound Burdwan (IFSC 00048) on 07/01/2015 and Form-4 also submitted to the Distributor on 20/12/2014. ...

Company has been launched online booking and other facility for customer .There are many icons on the portal. By mistake any one goes to' give up subsidy' then he is nominated for scroll of honour .There is no facility to deactivate this option . It is harmful to those people who are poor and by mistake they click it. Please remove also me from scroll of honour from April 2015 Vishnu Kumar Tiwari consumer no U23483 Distributor Mukesh gas agency udaipur

This is a complaint against Gajanana Enterprises, Bangalore (Indane gas agency). First thing first they are really stupid. 2. I have booked for a refill, went to the gas agency on 14th March and booked it personally. Its 27th March, No delivery of cylinder. Irritating part is I called them up on 18th march and asked what is the status, they said it will be delivered in 2-3 days. Now i called them up again on 27th march and they are saying the system is showing the booking day as 18th March and it will take 5 more days. The waiting period is 15 days. How is it possible. I went to the gas agency personally to book it. Did they lie at that time and nothing was done. Please refrain giving franchise to people who cannot deliver proper services. To know if i am the only one who is suffering from their poor service, no.. there are so many consumers. Please check below link for reviews :- http://www.justdial.com/Bangalore/Gajanana-Enterprises-%3Cnear%3E-Koramangala/08...⇄ 3. I gave all my bank details in the initial form itself. When i went personally to their agency they said my account got suspended as i haven't given bank details for subsidy and have opted for subsidy. Can you believe this? Then for what reason i gave my bank details in the initial form itself. We are not asking for favour, rather expecting a good service for which we are paying taxes to the govt, and price for the cylinder.

To, Dharmendra Pradhan, The Petroleum Minister Government of India, NewDelhi, Respected Sir, dtd:27.03.2015 I am an Indian citizen residing at Kolkata(W.B) herewith drawing your kind attention to the fact that I booked for an LPG cylinder on 18.02.2015 to IOC over phone, vide my Booking No 693830, and Cash Memo No:[protected].My Consumer No:07709 in the Name of BIMAN BEHARI PODDAR. But it is unfortunate to say that due to several requests and so many complaint to IOc vide my SRN No:2005104 dtd 23.03.2015 and several enquiry over phone they said that my booking is still alive and the Distributor "HAPPY HOME, Jessore Road, Kolkata is delivered upto 9th March 2015 but my booked Refil have not yet being delivered. Neither IOC, nor the Distributor (happy Home) taking any care about this.Now I am in a position neither receive of my Cylinder nor can Book a new Cylinder.What shall I do Sir ? it is already 1 month 9 days passed. No one is caring about my complain. Please Sir take some action against such irregularities, as for instance all of my residents booked on the same or nearby dates have received their cylinder. Please Sir do something at your earliest & oblige. Biman Behari Poddar 188 Bepin Ganguly Road, New Park, Dumdum, Kol-700030, West Bengal My Consumer No:07709 Distributor:HAPPY HOME Jessore Road, Kol, WB

Off lately there is delay in receiving gas refill. City: Bangalore Agency: Sheela Agency, JP Nagar Booking No.:322876 and Booking Date is 13 Mar, 2015 It is really challenging as consumers if we do not receive gas within 1 week of booking. 1 month is not acceptable

I am S. Govindan, was having my LPG connection with no.30430 with Rose Gas Agencies, Chennai 600 088. On transfer of my Connection by IOC for administrative reasons, I got my connection transferred to Veera Anjaneya Gas Services, Nanganallur, Chennai with the number being CX 2019 1132 i.e.[protected]. I joined the PAHAL Scheme in December 2014 itself. After joining the PAHAL Scheme, I booked my gas refill for the very first time on 24.3.2015. Though, three days have elapsed, I am yet to get Rs.568/- on account of deposit from Government. Please advise further course of action. Regards Govindan,[protected]Email id- [protected]@gmail.com)

I AM THE CONSUMER OF INDANE GAS, AGENCY NAME :-M/S. ANUJ INDANE, VADODARA. I HAVE RECEIVED A GAS BOTTLE & PAY Rs.720/-. AS SUBSIDY AMT. 283/- SHOULD BE CREDITED IN MY A/C. BUT IT IS CREDITED BY ONLY180/-. I WENT TO MY DEALER OFFICE BUT NO POSITIVE RESPONSE GOT. I REQUEST YOU TO DO NEEDFUL .