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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 331

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Arghya1990
from Nalhati, West Bengal
Mar 28, 2015
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Address: Birbhum, West Bengal

Hello Im A Consumer Of "Priya Indane Service" My LPG ID[protected]. My Question Is The Amount Printed On The Invoice Include Delivery Charges? If Yes Why Are They Taking Extra? If There is Any Extra Delivery Charge To Be Paid Why It Is Not Written On The Invoice? I Said This To My Distributor They Are Saying "Why Are You Paying Extra?" When I Refused To Pay The Extra Money The Delivery Boy Is Saying "You Have To Pay Extra Or It Wont Be Delivered". What Should I Do?
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    kindi
    Mar 28, 2015
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    Address: Ludhiana, Punjab

    Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy). Consumer No.: 40181 LPG ID :[protected] Consumer Name : KULWINDER SINGH Distributor Name: 110393 GILSON ENTERPRISES INDANE GAS AGENCY449, Ranjit Singh ParkKashmir Nagar PH-663223 PUNJAB LUDHIANA 141010 I am totally disappointed from INDANE LPG concerns response. I humbly request you kindly de-activate my OPT Scroll of Honour. Thank you, KULWINDER SINGH
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      Navin Saha
      from Pune, Maharashtra
      Mar 28, 2015
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      Address: Madhubani, Bihar

      GAS AGENCY NAME GEETANJALI ENTERPRISES MADHUBANI BIHAR Cylinder Booking Date [protected] 900100 1 Booking Cancelled -- [protected] but not delivered. Many times complain by male and personal label. Complain No. Your SRN ( Service Request No.) is 1985147 Date 14 March, SRN -2005018 Date 21 March, not any response till date. MY LPG ID 3 [protected] & Consumer No 38846. Kindly solve this problem.
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        Rajmth
        from Imphal, Manipur
        Mar 28, 2015
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        Refund of money in my bank account.

        Address: East Champaran, Bihar

        My complain is against the customer no.[protected], order no. [protected]. I have the subsidy connection of indane gas thats why, i had been to pay Rs. 724.50 to bought a cylinder but a t&c is apllied for this connection is that a fixed money is refunded to the regarding bank account .But in my account there is only Rs. 274.50 is returned. So I am requested to resolve my problem fastly as much as possible ....
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        anmdbg
        from Delhi, Delhi
        Mar 27, 2015
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        Address: Darbhanga, Bihar

        Dear web admn, This is Amar Nath Mishra resident of Mohalla Mirjapur, Post & District Darbhanga bearing Indane gas connection cosumer no.45277 cosumer ID [protected] with the distributor Nanak Enterprise Darbhanga. From 31st Jan 2015 whenever I book a cylinder online through Indian oil App then a msg comes that "booking ref no.is 900058 & booking date of that day" and same booking no.900058 comes when I book next day but this time date of booking changes to recent one. OR, if I book through IVRS using my mobile number [protected] it is not booked instead a msg is heard from the IVRS machine that my cylinder is already booked and the booking ref no.is 900058 and date of booking 30th Dec 1899 (ONE THOUSAND EIGHT HUNDRED NINETY NINE). Ultimately booking is not done. I hv approached distributor also. They hv issued me a cylinder but booking problem persists. Kindly look into the matter. Regards a n mishra
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          G
          gouripriya
          from Bengaluru, Karnataka
          Mar 27, 2015
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          Address: Bangalore, Karnataka

          My consumer id is 78522.. nd booked for a refill on 11 march 2015 and booking reference no is 323685.. not yet delivered the cylinder .. when enquiring with the agency they are not ready to reply properly and told to me that my booking is not accepted and they did not get any message related to my booking .. agency name is sri vinayak gas agency bangalore. ..
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            nareshkumarmishra
            from Mumbai, Maharashtra
            Mar 27, 2015
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            Address: Lucknow, Uttar Pradesh

            Resp. Sir, My gas consumer no is D-11040.(LPG ID[protected]. I booked gas on dated 10/03/2015 and got booking reference no [protected]. Cash memo generated on dated 19/03/2015 no is [protected]. On date 20/03/2015 I got booking message saying that your cylinder is delivered Sir, but did not get supply till date 27/03/2015 Kindly look in matter and resolve the problem of supply.
            Resp. Sir, My gas consumer no is D-11040.(LPG ID[protected] . I booked gas on dated 12/03/2015 and got booking reference no [protected]. Cash memo generated on dated 19/03/2015 no is [protected]. On date 20/03/2015 I got booking message saying that your cylinder is delivered Sir, but did not get supply till date 27/03/2015 Kindly look in matter and resolve the problem of supply.
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              ANIRVANCHATTOPADHYAY
              from Kolkata, West Bengal
              Mar 27, 2015
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              Address: Kolkata, West Bengal

              I was a consumer of domestic indane LPG under distributer ABHIJIT ENTERPRISE. With the above I have a login Id (username: ANIRVANCHATTOPADHYAY). Suddenly, I have been shifted by IOCL to another distributor SODEPUR INDANE. It was done without my consent and even without informing me. Now, I am trying for online registration as a consumer under distributorship of SODEPUR INDANE. It is restricted as the email Id I am furnishing is already within your database as username mentioned above. Moreover, it is not possible for me to enter into the former login Id even after having new password. Matter may pl be solved so that I can avail online customer facility smoothly. with regards, ANIRVAN CHATTOPADHYAYCons. No. CX16390327 of distributor SODEPUR INDANE, West Bengal.
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                pavank123
                from Pune, Maharashtra
                Mar 27, 2015
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                Dear Sir, I am M.Pushpalatha a consumer of IOCL. By mistake my consumer uner gone opted out of subsidy. Status:SCHMOPT Suceessfully Executed. I do not with to hve my name put in the "Scroll of Honour"for opting out of subsidy. I big apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME: M. PUSHPALATHA CONSUMER NUMBER: 45028 CONTACT NO:[protected], ([protected]) EMAIL ID:[protected]@gmail.com LPG ID:[protected] CONNECTION TYPE:Domestic DISTRIBUTOR NAME: ANAND ENTERPRISE, Beside shanthi nursing home, 80 feet road, venugopal nagar, Ananthapuramu-515001
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                  vimla Bisht
                  from Jhunjhunun, Rajasthan
                  Mar 27, 2015
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                  Address: Sri Ganganagar, Rajasthan

                  my consumner no . is 12931384 . and i am consumer of SHAHEED NAVPAL INDANE gas agency sri ganganagar rajasthan . my connection was dead from 1 year . now i want to start my connection. i had submitted my all documents and adhaar card related to the start the connection. i have submitted all documents to the SHAHEED NAVPAL INDANE gas agency before 4 months. but my connection is yet not started . plz. take immediate action. and activate my connnection . i will be very thankful to you
                  solve connection problem
                  solve connection problem
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                    GOVINDAN.R
                    Mar 27, 2015
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                    Address: Chennai, Tamil Nadu

                    I had applied for PEHEL registration on 7th Feb 15 and has been registered successfully which i understand from your Indane web site. I have been following-up for the refill supply since 3rd march 15. However due to very poor communication and support from your dealer, I fail to understand even today the reason for why i have not been supplied with the refill cylinder. Everyday a very rude reply is being given to customers and customer approach is totally absent. As we do not find any responsible person in your dealer Maruthi, Indane distributor, Anna Nagar West, Chennai.We request intervention and support from Indane. We hope our issue is resolved on priority. Regards Govindan, chennai Cell : [protected]
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                      Mingchanpam Hungyo
                      from Kolkata, West Bengal
                      Mar 27, 2015
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                      Address: Ukhrul, Manipur

                      My name is Mingchanpam Hungyo. Last November 2014 I transfer my gas connection from Siang Gas Agency, West- Siang, Arunachal Pradesh to Angam Gas Agency, Ukhrul, Manipur. But the Angam Gas Agency say that my Consumer number show invalid and till now they do not do anything to get my connection. Pl. do fix the problem.
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                        vikra81
                        from Hyderabad, Telangana
                        Mar 27, 2015
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                        Address: Bangalore, Karnataka

                        This is the second time in 2 months that I have to complain for non/delayed delivery of cylinder. We are customers of Sri Rama Gas Agency, Ramamurthy Nagar, Bangalore Latest complaint is on booking No. 610365, booked on 4-Mar-2015. Its been 23 days still the gas cylinder is not delivered. We are not able to reach them via there customer care. I have also raised a complaint through Indane.co.in and it seems because of my complaint they cancelled the booking. I have to again make a booking on 27-Mar-2015. It's pathetic, very pathetic. Who will care for us!
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                          12111963
                          from Panipat, Haryana
                          Mar 27, 2015
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                          Address: Karnal, Haryana

                          My Gas connection no. is V -669 Pardeep Gupta. Refill booking was requested on 13.03.15 vide booking no. 235224. Messge regarding cash memo no. [protected] generated was received on 21.03.15 and while personally visiting the dealer on 25.03.15, no proper reply regarding delivery of refill cyclinder. Reply from the attending girl at counter was rude and showing ignorant regarding delivery of cylinder. Poorest service I got. Today I tried several times at your Customer care no. 155233 and the response from them was so poor that can not be explained in words. Customer care attending girl was Ms. Sunita and time was 5.35 P.M. around on 27.03.15, she instead of lodging my complaint my call disconnected. The same story was repeated in my earlier call at the same number, but that time I have not asked the name of the attending person and now this time I first asked the name of the attending girl. Pl look into the matter and please advise the action taken in the matter to me also.
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                            bharti66
                            from Kanpur, Uttar Pradesh
                            Mar 27, 2015
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                            Address: Chandigarh, Chandigarh

                            sir, i applied for a new gas connection on 12 mar 2015, at mani, majra gas agency, chandigarh, They took full payment i.e rs.6400/- cash and didnt gave me any receipt. when i asked for the receipt they said the cylinder with other documents will be send at your home within 3-4 days.But today its been more than 14 days that i havent got gas connection.And i visited that office 4 times, everytime they make irrelevant excuses and just tells me to wait for 1-2 days saying that they will call themselves.But since now i havent got any call from them neither my gas connection.
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                              Tanwargs
                              from Jaipur, Rajasthan
                              Mar 27, 2015
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                              Address: Ajmer, Rajasthan

                              Resp. Sir, My gas consumer no is cx1910696. 1. I booked gas on dated 10/03/2015 and got booking reference no [protected]. 2. Cash memo generated on dated 18/03/2015 no is [protected]. 3. On date 23/03/2015 I got booking message no [protected] and cash memo generated no [protected] 4. On dated 27/03/2015 again got message of gas booking no [protected] and cash memo generated no [protected]. Sir, Sorry to say that I have booked gas only on dated 10/03/2015 but did not get supply till date 27/03/2015 Kindly look in matter and resolve the problem of supply.
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                                Mohan kumar Angel
                                from Chennai, Tamil Nadu
                                Mar 27, 2015
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                                I am Mohan from Bengaluru Customer ID:36645 & my agency is DEVAGANGA Associates. Am having single cylinder connection, I got my last cylinder delivered on 16/01/2015 against d date of 13/01/2015. Then I booked for Cylinder on 03/03/2015 ref:451165. Booking has been cancelled on 18/03/2015 again rebooked on same day & visited agency on 22/03/2015 but they not given any valid reason for cancellation but told me that Bill has been generated will be delivered in a day but it was not. When again visited today 27/03/2015 they are telling me will be delivered tomorrow. Imagine how can I manage with single cylinder for 3 months having 4 family members. Request you to support me in getting double cylinder connection & delivery in on time without delay.
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                                  supriyo2015
                                  from Bengaluru, Karnataka
                                  Mar 27, 2015
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                                  Regarding DBTL

                                  Sir, I Sri Debabrata Bhattacheryya is a domestic gas consumer of Indane Gas. My Distributer name is State Govt. Employees Co-operative societies ltd, court compound, Burdwan, code no. 140948. My consumer no. is SG15055. Now it is informed to you that I submit non Adhar cash transfer mandate (Form-3) in the main branch of SBI, Court compound Burdwan (IFSC 00048) on 07/01/2015 and Form-4 also submitted to the Distributor on 20/12/2014. ...
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                                  vishnu261181
                                  from Jaipur, Rajasthan
                                  Mar 27, 2015
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                                  Address: Udaipur, Rajasthan

                                  Company has been launched online booking and other facility for customer .There are many icons on the portal. By mistake any one goes to' give up subsidy' then he is nominated for scroll of honour .There is no facility to deactivate this option . It is harmful to those people who are poor and by mistake they click it. Please remove also me from scroll of honour from April 2015 Vishnu Kumar Tiwari consumer no U23483 Distributor Mukesh gas agency udaipur
                                  Dear sir my consumer no. is cx23282441and adhar no is[protected].My name is added in scroll in honour by mistake of distributor.I want cancelled my name from give up subsidy because I am a mango man not ambani's bajaj's family and my annual income is 80000 (eighty thousands rupees only)
                                  Thank you.
                                  Dear, Sir/Madam I am a consumer of your company, Name: Vijay Kumar Mishra Consumer No. 02191216, distributor is Ashoka Gas Service Gorakhpur
                                  I have submitted my name ‘Scroll of Honour’' by mistaken online.So I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. So if you grand this I will be grateful . Thanks & regards
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                                    Abhishek Phoenixz
                                    from Bengaluru, Karnataka
                                    Mar 27, 2015
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                                    Address: Bangalore, Karnataka

                                    This is a complaint against Gajanana Enterprises, Bangalore (Indane gas agency). First thing first they are really stupid. 2. I have booked for a refill, went to the gas agency on 14th March and booked it personally. Its 27th March, No delivery of cylinder. Irritating part is I called them up on 18th march and asked what is the status, they said it will be delivered in 2-3 days. Now i called them up again on 27th march and they are saying the system is showing the booking day as 18th March and it will take 5 more days. The waiting period is 15 days. How is it possible. I went to the gas agency personally to book it. Did they lie at that time and nothing was done. Please refrain giving franchise to people who cannot deliver proper services. To know if i am the only one who is suffering from their poor service, no.. there are so many consumers. Please check below link for reviews :- http://www.justdial.com/Bangalore/Gajanana-Enterprises-%3Cnear%3E-Koramangala/08... 3. I gave all my bank details in the initial form itself. When i went personally to their agency they said my account got suspended as i haven't given bank details for subsidy and have opted for subsidy. Can you believe this? Then for what reason i gave my bank details in the initial form itself. We are not asking for favour, rather expecting a good service for which we are paying taxes to the govt, and price for the cylinder.
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