Indian Oil Corporation [IOC] Complaints & Reviews

I BOOKED CYLINDER ON DT-08/03/2015 & DELIVERED ON DT-13/03/2015 BY K2 INTERNATIONAL, 255-A, POCKET N, SARITA VIHAR, N.D-110076, BUT SUBSIDY IS NOT TRANSFERRED IN MY BANK A/C TILL YET WHICH IS ALREADY LINKED UP.MY CONSUMER NO. IS CX9544582 & LPG ID IS[protected].MY NAME IS LAXMI DEVI MOBILE NO.[protected]

Dear Sir, I am Sarla a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- SARLA CONSUMER NO J15726 Contact No.- [protected] Email- [protected]@rediffmail.com Connection type- Domestic Distributer Name Jawan Gas Servics 82/68, Guru Govind Singh MargLalkuan, LUCKNOWU.P., 226018

My name is amitabha chaudhuri bearing consumer No.633320. I was out of station from July, 2014 for more than three months. On returning I booked my refill through my registered mobile no.[protected] on 26/12/2014 with booking no.746188. But no sms from indane regarding supply received. I reported to my distributer. I came to know that my booking has been deactivated. They gave me one form like KYC to fill up and submit. On 07/03/2015 I submitted the form alongwith an application. A nominal fee of Rs.70/- I paid for activation. But till date no action was not taken. I am a senior citizen of 75 years old and the distributor office is 3 km from my hous crossing railway truck. There is land line telephone in office but no one ever attended. Please activate gas supply.

On 1 Feb I had booked for the gas ref. no. 639413 and on 12 march they message us that the booking had been cancelled. Then again we had booked on 12 march booking no. [protected] and on 21 march that it have been sent but we have'nt got the gas.

I HAVE BOOKED FOR LPG REFIL ON 13/02/2015 VIDE BKG NO.788374 AND I HAVE BEEN INTIMATED BY SMS ON 15.03.15 THAT A CASH MEMO NO.[protected] ISSUED AND ALSO INFORMED THAT THE REFILL HAS BEEN DELIVERED. BUT NOT YET DELIVERED. KINDLY LET ME KNOW THE STATUS AND HOW LONG IT WILL BE TAKEN TO DELIVER EVEN AFTER 40 DAYS OF BOOKING. WITH BEST REGARDS, SUBHAS CHANDRA ROY - mob. no.[protected] MY CONSUMER NO.23081 INDANE GAS DISTRIBUTOR : DUM DUM GAS SUPPLY AGENCY, DUM DUM, WEST BENGAL CONSUMER ID NO.[protected]

Dear sir, I am Neelam P Yerpude from nagpur i have gas connection from Venktesh gas and domestic app. i had booked cylinder last three months but till date i have not get any of 3.i have argue with honor of Venktesh for this is not responding at all and roaring toward me.so kindly solve this issue as soon as possible. Regard' Neelam P.Yerpude mahal nagpur [protected]

I BOOKED CYLINDER ON DT-16/03/2015 & DELIVERED ON DT-18/03/2015 BY AGRA GAS CO.AGRA (U.P.) BUT SUBSIDY IS NOT TRANSFERRED IN MY BANK A/C WHICH IS ALREADY LINKED UP.MY CONSUMER NO.24336717 & LPG ID IS[protected].MY NAME IS VANDANA SRIVASTAVA MOBILE NO.[protected]

I have recd LPG refill & it did not connect when connected to regulator. Since it was sunday, I took the cylinder of my neighbour whose is also an IOC Connection. Today from the morning I am ringing my distribution (4 times) M/s Veera Anjaneya Indane Gas Agency Nanganallur, the problem is not rectified. My consumer No is CX13330926 and LPG ID is[protected]. Can u please do the needful to rectify the problem at the earliest?

Sir, my family had booked our LPG cylinder on 3rd March 2015 but after a lapse of 20 days, we have not received the refill cylinder till date. Our repeated requests to the Agency/distributor have yielded no positive results. It has been going on for the past one year or so. Always we are getting a stereo-type reply i, .e. Delivery cannot be made with in the 3days.., My self waiting an other additional 3 days after that i am giving call to distributor again they will ask to wait 3days until today, I am getting the same kind of answers from distributor, when can i get, i don't know. This is what happened for me (today is the 3rd time i had the same kind of answer from distributor).next week..I don't know where the distributor is delivering the cylinder . Please give the alert to this distributor even they charging more money for new connections( double cylinder new connection they collected from me around Rs.10000). i say don't want trolley and rice cooker but force fully issued and they taken money, those items literally no use at all which are they provided with the new connection. Distributor name:Indian abhiram number_Agency(chennai, solinza nallur) Distributor code:251270 Please take action accordingly.. Thanks, Consumer.

I have booked cylinder online on 28/02/2015 which was delivered on 10/03/2015.However the subsidy amount is not yet credited in my bank a/c.The above entry is not yet closed by the issuing authority, so we are unable to do fresh booking, kindly resolve both matter and obliged. my LPG ID NO 3 [protected]

After Compliments, Sir, my family had booked our LPG cylinder on 6th January.2015 but after a lapse of 75 days, we have not received the refill cylinder till date. Our repeated requests to the Agency/distributor have yielded no positive results. This is not a lone case. It has been going on for the past one year or so. Always we are getting a stereo-type reply i, .e. delivery cannot be made this week..wait until... next week. .. next week..I don't know where the distributor is delivering the cylinder and it's been almost two and half months and we have been forced to cook through other traditional means - The distributor's attitude in this regard is highly deplorable and unpardonable too. For your information, if we talk about the number of refill cylinders received per year, during the past two years, works out to be just six, although the government have notified that consumers are entitled for 12 Nos. of subsidised cylinders per annum. Please look into this issue very seriously. If the distributor cannot cater the needs of the consumers in a satisfactory manner he should get rid of this business and you should appoint a new distributor without any hesitation, Preference should be given to the interest of the consumers and not the distributor. Therefore I would request you to kindly take necessary remedial measures for early delivery of the refill cylinder. My consumer No. CX 5985055 Gas Agency: Jo Agencies, Irinjalakuda, Trichur District, Kerala With regards, Murali Pisharody E-mail: [protected]@live.com

THE RETAIL PETROL STATION AT KINGRAG, MUSSOORIE (DEHRADUN) DENIES SERVICE OF FREE AIR ALL THE TIME. I WOULD LIKE TO COMPLAIN ABOUT A SIMILAR INCIDENT OF 22ND MARCH, 2015 1230 HRS. FOLLOWING ARE MY COMPLAINTS : 1. I WAS DENIED FREE AIR SERVICE 2. THE GROUNG STAFF WAS RUDE IN HIS BEHAVIOUR 3. THERE WAS NO SUPERVISING STAFF TO COMPLAINT ABOUT THE RUDE BEHAVIOUR OF GROUND STAFF 4. I WAS DENIED ACCESS TO THE COMPLAINT BOOK 5. THERE WAS FLAGRANT VIOLATION OF LAW AS I WITNESSED GIVING PETROL IN BOTTLES TWICE WITHIN A SPAN OF 15 MIN MY CONTACT NUMBER : [protected] MY EMAIL : [protected]@YAHOO.COM

sir/madam i satender dabas applied a new gas connection from shilpa gas service rama vihar karala dt 20.3.2015 ref no n503201072941284173879 today i came in shilpa gas service but they have deny for gas connection my contact no [protected], [protected]

Sir, I am a senior citizen. I have been a consumer of indane gas since 02.07.91through jyothi gas distributor, Mundakayam, kottayam. My consumer no is.1515 and i have booked for gas on 12.01.15. My booking is valid and i havent got a full cylinder till now. I have not got any response from the distributor and i am telephoning them most days to know the status. They say dates and i will be waiting for the delivery all day with out any use. Now i am facing lot of problems as both my cylinders are empty. Please take necessary action against such irresponsibility in delivering the refills.

Consumer No.3974 Gas Agemcy : Surendra Indane, Sreekrishnapuram, Palakkad. Reference to the above, I would like to inform you that 1) Today the said agency is closed, please check immediately and let me know the reason for closing the office. 2) I hav e been complaining since yesterday i.e. 22.03.2015 and even today also called and informed the delivery boy regarding the leakage when he said that he will inform the concerned person to attend the complain without any delay, bu to my surprise till this time i.e. 11.10 AM (23.03., 2015), NOBODY HAS TURNED UP TO rectify the same. I now request you to check on this issue and take immediate action REPEAT IMMEDIATE ACTION to solve this problem without any further since I cannot use the cylinder and it is inside our Kitchen premises. Your early and immediate action is requested on this matter and await your prompt action today itself. With best regards Rajan

My gas bottle was book on line at 17 feb.20015 But till fate i not rec. My gas bottle . And i whould visit distributor last five time but not deliver my gas bottle My gas connection no 144063 vadodara.gujarat Gas agency "rathva gas agency"

I visited AMAR Shaheed Dilwar Filing Station at MAjra MAfi, Mohakampur, Haridwar Road, Dehradun on 17.02.2015. I have two complaints to make about the services of the petrol pump: 1. They refused to accept any card for payment. So, I had to pay in cash. 2. They refused to check the tire pressure in my car, stating that the air unit is not working, but when I insisted for the complaint book, the unit immediately started working and they topped up the tires. However, i was refused the complaint book. This is just one instance of denial of services for which we, as a customer, are entitled to. Company is paying for these facilities for customers, it is the staff of petrol pump which is coming in between Company and customers. Please make sure that the complaint book is always available at the dispensing unit. The customers should not be at the mercy of petrol pump.

Me rajasthan k jalore distric k sanchore thasil se hu. mere village me har sunday ko lpg indane ki gadi aati h. wo m/s sanchore gas servises se aati h . hmko wo celyendar ka bill nhi dete h. Or 750rupeeas lekar jate h. Or nahi hamari subsidi milti h. ek cyelendar to 25/01/2015ka online so bhi nhi ho rha h.or office se nahi shi responce mil rha h. please aap koi action le hamar cus.no 01993 Id[protected]

I am residing at 36/4, 4th.street, Thillai Ganga Nagar, Nanganallur and my consumer no. is JE18181.I booked a gas cylinder on 10.03.2014.Instead of delivering the gas cylinder the Indane Gas had sent an SMS 17.03.2015 stating that" my gas connection is moved from m/s Rose Gas Agency to m/s Parthiban Indane due to administrative reasons, kindly contact your new distributor for more details." The Indane gas had transfered my gas connection to M/S Parthiban gas agency, Pallavaram which is far away from my residence(about 10 km ) without my consent or any intimation to me.It is very difiicult for me to approach M/S Parthiban gas agency in case of any emergency. Hence, I kindly request you to take up this matter with Indane gas to deliver the cylinder already booked and then to transfer the gas agency located either at Nanganallur or at Adambakkam. Regards Yasodha Gnanaseelan [protected]@gmail.com mobile no.:[protected]/[protected]

First message : Cash memo [protected] generated for booking no.414559, shall be delivered shortly.At the time of refill delivery insist for demonstration of weight of cyl. Second message: Cash memo [protected] generated for booking no.414559, shall be delivered shortly.At the time of refill delivery insist for demonstration of weight of cyl. Third message:Dear Indane customer, cylinder has been delivered against your refill booking with cash memo [protected].Drive between 45-55 kmph to save fuel. But till date[protected] not delivered.