Indian Oil Corporation [IOC] Complaints & Reviews

I am residing at 36/4, 4th.street, Thillai Ganga Nagar, Nanganallur and my consumer no. is JE18181.I booked a gas cylinder on 10.03.2014.Instead of delivering the gas cylinder the Indane Gas had sent an SMS 17.03.2015 stating that" my gas connection is moved from m/s Rose Gas Agency to m/s Parthiban Indane due to administrative reasons, kindly contact your new distributor for more details." The Indane gas had transfered my gas connection to M/S Parthiban gas agency, Pallavaram which is far away from my residence(about 10 km ) without my consent or any intimation to me.It is very difiicult for me to approach M/S Parthiban gas agency in case of any emergency. Hence, I kindly request you to take up this matter with Indane gas to deliver the cylinder already booked and then to transfer the gas agency located either at Nanganallur or at Adambakkam. Regards Yasodha Gnanaseelan [protected]@gmail.com mobile no.:[protected]/[protected]

First message : Cash memo [protected] generated for booking no.414559, shall be delivered shortly.At the time of refill delivery insist for demonstration of weight of cyl. Second message: Cash memo [protected] generated for booking no.414559, shall be delivered shortly.At the time of refill delivery insist for demonstration of weight of cyl. Third message:Dear Indane customer, cylinder has been delivered against your refill booking with cash memo [protected].Drive between 45-55 kmph to save fuel. But till date[protected] not delivered.

I had booked for LPG refill vide number 868978 dated 11 02 15, but till date as on 21 03 15 the refill is not delivered (even after 40 days). The matter was taken up with Indane vide Service request numbers 1979338, 1955938, 1977035, 1979173, 1989538, 1990655, 1994145, 1997617, 2000633 and 2000918 and taken up to distributor Baghajatin Gas Service but it is not resolved. please deliver the LPG at the earliest. Samir kumar Hore LPG UNIQUE ID[protected] Consumer no 00360

I had visited ACME GAS AGENCY-Vadodara(Indane Distributor) two months back for a New Gas Connection. I was told that it was stopped for few weeks and also the forms are not available. After getting sufficient information from Indane call center, I made online request for new gas connection and visited the ACME GAS AGENCY today with the print out of submitted form along with required documents. I visited the the distributor at 4 pm. My application was not accepted. The receptionist said that the new applications are accepted morning 9 to 12 only and behaved very badly. On asking that has such timings been displayed anywhere in their office, they refused to reply. Kindly help in the above matter. Thanking You. AKHILESH P TRIVEDI [protected]

Sir, I booked for refill on 9th Jan 2015. I was informed by SMS on 23 Feb 2014 that my cash memo [protected] generated against booking No [protected], shall be delivered shortly. On 24th, again informed cylinder delivered ( 17 digit ID No[protected]. So far I have not received the same in question despite my repeated requests to the agency after a lapse of 26 days. Yours faithfully, P A Abraham Consumer No 4834 Mob [protected]

Dear Sir, Greeting of the day. This is to be inform you that i have not received Refill at my home from starting, when i have got a connection. I have got the conccetion from below mention Distributors JAGDAMBA INDANE GRAMIN VITRAK Distributor Address V&PO ISLAMPURDISTT. JHUNJHUNURAJASTHAN Distributor Phone [protected] but he didn't supply the refill on door delivery. as my home way is min 14ft wide road. every time they dropped the refill approx one or half km away from Home. we are facing this difficulty from starting. Also today they have dropped the refill at main road. Would request you to kindly do the needful in regards on priority. Regards, Ayub +91-[protected]

I had submitted a requests for new gas connection in month of Jan 1st week, now I have got a call from distributor HINDON GAS SERVICE III-E, GREEN BELTNEHRU NAGAR, GHAZIABAD (U.P) on 17th of March that come take out your new connection. from 17th to Till I am continue going to HINDON GAS SERVICE but they are saying that IOCL Main Server is not working therefore they are not able to do the process for new connection . I am very surprised that IOCL Main Server is not working from last 4 days . @Sir, could please take a update from distributor on behalf of me, it will really a great help to me . I have already raised a compliant details are as below : - IndianOil Corpn.Ltd.; Feedback Ref:2003230 Thank you for your feedback. Your feedback on [AS PER CM HE APPLIED FOR A NEW CONNECTION ON[protected] AND ON[protected] HIS DIST. CALLED HIM FOR THE RELEASING AND CM IS VISITING AT THE AGENCY FOR THE LAST 2 DAYS BUT AGENCY IS SAYING THAT SERVER OF IOCL IS NOT IN WORKING SO CM WANT TO KNOW IS THERE ANY PROBLEM AND WHEN IT WILL BE GOING TO RESOLVE SO CHECK THIS ISSUE ASAP HINDON GAS SERVICE REFERENCE-N[protected] WAITING ID [protected]] has been recorded and your Docket No. is 2003230. This is an auto-generated e-mail. Please do not reply to this mail. Your feedback will be attended to, shortly. This electronic communication and any accompanying document is being transmitted over the Indian Oil Network and contains confidential information that is for the exclusive use of the individual or entity to which it is addressed and is protected against unauthorized disclosure.If the reader of this message is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, or is not intended to act on it, be aware that any disclosure, dissemination, distribution or copying of this communication, or the use of its contents is prohibited and is likely to be attended by legal consequences. If you have received this communication in error and/or are not the intended recipient, please immediately notify the undersigned or Indian Oil Corporation Ltd at the telephone or fax number or e-mail address given above and permanently delete the original message from your e-mail system. Whilst this e-mail has been checked for all known viruses, recipients should undertake their own virus checking as Indian Oil Corporation Ltd. will not accept any liability whatsoever. Thanks & Regards, Ashish Saxena Ext -721 Mob: [protected]

२८.२.१५ की बुकिग कितने समय के अदर पहुच जानी चाहिए थी उसने किस तारीख को पहुचायी आपने एजेसी के डीलर का पष बताया है मेरी समसया बात पर आपने कया किया एक सपताह बाद होम डिलीवरी देना कया उपभोकता.केहित.�...⇄ के नियमो का उललघन नही है.होम डिलीवरी के फोटो आडियो मै पूवं मे भेज चुका हु उन पर आपनेजाच करना शायद भ्षाटाचार के कारण उचित नही समझा है जिसके कारण यह जागऱ्क गाहक का उतपीडन आपकी देखरेख मे करता आ रहा हैयदि आप इस के विरूद कायॉवाही नही कर पा रहे तो बताने का कसट करे.

I am Amit Kumar Pal and my Consumer number is 42944. I booked a Gas Cylinder on 8th Feb 2015 with ref number 574866 and subsequently on 26 Feb 2015 with reference number 581375. I have not received the gas cylinders till 21st March for any of the above mentioned bookings. My Gas Agency Details are Pandit Gas Agency Jaipur, Rajasthan

Complaint no. 2004680 dated 21.03.2015 of consumer no. D-11040 against distributor no. 155065(Domestic Gas Service, Aliganj, Lucknow) says : I got SMS on 19.3.15 saying that the cylinder shall be delivered & I got another SMS saying gas cylinder is delivered on 20.03.15 at 23.56 But it is not delivered yet. Earlier, I got messages stating that my cylinders were booked and delivered without my doing it.The status of my Aadhar linkage keeps on fluctuating on the distributor's website . It showed a green dot depicing that my Aadhar was linked . And the next day, it showed a red dot depicting no linkage . I got 3 cylinders without subsidy, however I have submitted Form 1, Form 2 and Form 4(on recommendation of the distributor) to their respective places . But, it is not still done . Please do the needful.

Dear Sir/Madam I am consumer of indane gas having consumer no 55669. I have submitted all paper to our distributor for availaing subsidised gas. but our distributor Shree Vignesh Indane, Dhanbad, Jharkhand (Ph[protected]does not take any action, They forced me to take non subsidised gas saying your bank account has not been linked. After complain to owner.They misbehaved with me and all customer. Please do the needful and take appropriate action so that consumer should not be sufferered such harassment. Thanks Your Faithflly Chandan Burnwal Consumer No-55669

Respected Sir/Madam, My Name is K.Gunasekra. I am getting Cylinder from Mahaganapathy Gas Agency last few years. and i have booked and paid the amount of Rs.2500/- for additional Cylinder 45 days before. They did not give receipt of the amount I have not yet get cylinder till now. We have asked them daily about what is the stage of additional Cylinder. They does not say proper reply. Pl.take necessary and severe action against them. My Consumer Number is 33164. Gas Agency Name is: Mahaganapathy (Indane, ) Contact:[protected]. New No.51, Old No.20, I Main Road, Jawahar Nagar, Periyar Nagar, CNI-82. We have given the complaint last week and last month.

I SRI MANOJ KUMAR MAJHI A CUSTOMER OF PENDRANI GAS HAVING CONSMER NO P104267 TOSTATE THAT I BOOKED MY GAS ON MY MOBILE NO [protected] ON 01/03/2015 AND GET MESSAGE IMMEDIATELY FOR BOOKING HAVING CASH MEMO NO [protected] THEN ON 04/03/2015 I GOT MESSAGE THAT CYLINDER WAS DELIVERED TO ME AGAINST BOOKING NO229552MY UNIQUE LPG ID IS[protected] BUT YET TO GET MY SUDSIDY MONEY .I PAID Rs 653 FOR MY GAS ON 03/03/2015 .PLEASE KINDLY INFORM ME WHY MY SUDSIDY MONEY NOT CREDITED TO MY ACCOUNT YOURS FAITHFULLY MANOJ KUMAR MAJHI UMERKOTE, DIST NABARANGPUR (ODISHA) GAS AGENCY DISTRIBUTOR CODE O[censored]MER KOTE-124473

Sir, I booked on 01/03/2015, bill printed on 10/03/2015 but 10 days ago cylinder not delivery, So, I call my area delivery man he says that rudely, My gas no:7438, Thank You,

Hi, I have Indane Gas connection in Pune in area kothrud from Siddhivinayak Indane Gas. Previously my gas consumer no was provided in my gas booking diary and on cash memo they suddenly changed my consumer no without informing me that my consumer no has changed and suddenly today i need to register my account online then i am not able to register on site and i called them, ask about this issue then they told me that your consumer no has been changed. Why they are not informing me at that time only when my number has changed. And From last 5 months i have not refilled my gas so Can it be possible to locked my account. They told me that my account gets locked but this thing i heard first time.

I booked a Cylinder from Tej Gas Agency of Indane at Jaipur through IVPS. The booking was confirmed. Later I received a message that cash memo has been generated and thereafter next day I received that booking cancelled. How painful this can be to a customer whose cylinder is empty for 15 days and cooking food on heater. my customer no is 5090826 at Tej Gas Agency of Indane at Jaipur

To, The Director Indane Gas (kalyan gas Agency) Amer – Jaipur (Rajasthan) Dear Sir/Madam, This is to inform you I have wrongly clicked on Consumer Portalsite i.e.“ opt out of subsidy option”. So I request you kindly deactivate thisin my consumer number[protected]. So that I can see all information on webportal and get Subsidized Service for DBTL Scheme because I have alreadysubmitted all document Kindly note...

My gas connection no is 16246, Karuna Gas agency Nagpur, Maharashtra.connection is in the name of S.G.Godbole, plot no 18, Abhyankar nagar Nagpur, 440010, My registred mob No is [protected] .I HAD BOOKED FOR REFILL ON[protected].I received SMS on my MOBILE on dated[protected] at 08:.08 :54 pm, that cash memo [protected] generated and refil will delivered shortly, Today I received just now that my booking of refill is cancelled.Pl inform me the reason same thing is happening since last six month, when I complaint only then I am getting the refill, Sir howlong I will have to do this business of complaing, Pl look in to matter so that I will not sufferer in future.

my name is misuriya singh s/o shri kamal singh 263/70 anand puri colony post krishna nagar mathura maine apna naya cannection ke liye captan rakesh indan gas agency mai jama karaya tha jise 1 year ho chuka hai jo ki mera namber abhi tak nahi aya hai so plz request ki mera cannection jaldi se jaldi karawane ki kripa karai

I have submitted application to transfer gas agency from Netaji Agency, Nedumangad to Shelly gas gancy Nettayam. But Netaji agency transferred the connection with wrong code. So that Sheelly agency could not register our connection. so again we resubmitted the application to Netaji agency. But Upto this time they didn't made any correction in the code. (Consumer No.40409)