Indian Oil Corporation [IOC] Complaints & Reviews

Sir myself Rakendra Shri, i had booked my gas on 29/01/2015 but gas agency deliverd the cylinder on 03/03/2015 and delivery man insist me for 685 rupees for gas cylinder . delivery man did not give any reciept slip during delivery of cylinder My consumer no. - 2954 Booking no.- 207373 Agency name- Divoliya Indane Gas Service Nadigaon road konch (jalaun) u.p. Agency code[protected]

My consumer no is CX990932 in Prarthana Enterprises at Faridabad, Haryana.I have booked LPG refilling on[protected], booking reference no 437901. One month has completed but the cylinder has not yet delivered for us.But Indane site is showing that Inactive Member. I also Registered Complaint on Custmer Feedback Officer on 09.03.2015 but their is no response. Why the cylinder is not yet delivered to me ?...

मेरा नाम अनीता प्रसाद है। मेरा घर वाराणसी में है। मैंने 24-02-15 को अपना गैस जो की indane company है तथा एजेंसी नाम श्री हनुमान गैस सेवा है। बुकिंग के करीब एक हफ्ते बाद 2-03-15 को जाकर गैस सिलेंडर लिया। उसने वहा मौजूद करीब 70 लोगों से एक सादे कागज पर consumer no और consumer name और मोबाइल no। लिखवा कर 700 रूपये ले लिए और सिलेंडर दे दिया। 9-03-15 को मेरे मोबाइल पर msg आया की आपका बुकिंग cancel हो चूका है। इस कारन मुझे सब्सिडी की राशि नही मिली। और एजेंसी वाला अपनी बात से मुकर रहा है। और गोलमोल जवाब दे रहा है। कृपया मेरी मदद करें और मुझे न्याय दिलाएं। मेरी consumer no-29211 है। मेरा सेल no-[protected] है। Dhnyavad

The distributor is asking rs 1450 to amend myname in voucher where as my consumer no is p-14427, sv no 0334628 dt 26.01.2005 distributor code[protected] grw cst[protected]
Please resolve the matter and help me in this regard. I shall be highly tnankful to you for this act of kindness.
With regards,
Mahender singh s/o lal singh
Vpo: uncha majra tehsil pataudi
Distt. Gurgaon (Hr)-122503
(M)-[protected]

Dear Sir
My consumer no is CX894882 AND Distributor is Khan Enterprises-[protected], it is very much surprising that
only in Jan 15 month we received subsidy amt as per detail in below in my bank account as detail provided

ACH C- IOC REF NO[protected][protected] [protected] 03/01/15 Rs 568

ACH C- IOC REF NO[protected][protected] [protected] 12/01/15 Rs 290.68

In Feb and March nothing has been received, therefore kindly let us know the above amt recd for how many months or susbidy recd monthly or quarterly .

Just give calculation for our knowledge . thanks in advance.

also complaint to our distributor that he never pick up his landline no. i.e 23513192/23635460 and as when he
want pcik only his mobile no. [protected] so instruct him that attend customer on phone also.

dear sir book my 14/02/2015not received refill 11/03/2015i am complain iocl customer care number but no reply my complain my complaint number is 1947335 and reminder number 1971083 my connection number is 35129 my gas agency name shilpa gas agencysite number 2 rama vihar

My consumer no is 04591 in Gafoor Indane gas at vasudevanallur.I have booked LPG refilling on[protected], booking reference no 243398.The Cash memo has raised that bill no [protected] on 14th of Feb against booking no 243398.Almost One month has completed but the cylinder has not yet delivered for us.But Indane site is showing that delivered to all of them when they booked before 20th of February.If your data is correct, why the cylinder is not yet delivered to me ?

Consumer No. 8862 Name : AJAYPAL SINGH LPG ID : 3 [protected] Aadhaar No. :[protected] Bank : STATE BANK OF HYDERABAD
Cash Memo No. :[protected] Date : 14.01.2015 Amount : Rs.735/- Distributor Name : ZIRAKPUR INDANE
Address : SHOP NO.18, NEW DEFENCE COLONY, ZIRAKPUR, DISTT. S.A.S NAGAR, MOHALI.
I received my LPG Cylinder on 17.01.2015 against above said Cash Memo No. but till today i.e. 11.03.2015
I do not received my subsidy amount in my bank account.

Hi,

We went to Tanushree Gas Agency in Mayur Vihar Phase I, New Delhi, 110091 to apply for a new connection in Dec'14 where we were told that new connections are on hold till the time Adhar Cards are getting submitted and we were asked to come in Jan . We went again in Jan mid and submitted all relevant documents and received the acknowledgement receipt from them and were told to wait for 30 - 45 days for the verification to happen .

Post that we have been following up with them for the status on verification and new connection to which we are asked to wait for another 2 months that is till Apr'15 for the form submitted in Jan'15, else person sitting there is returning our form back if we cant wait .

Please let us know if we can get help in any way or giving bribe is the only option left . Documents were submitted in the name of Mamta Devi, who is my maid and really cant afford to get the cylinder at high prices. Looking forward for your support.

You may contact me at below

Monica Kharbanda
[protected]

Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : NALINI RAMADOSS GAS Consumer No. : 62085. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate "opt out of subsidy" In your website there is no option to revert it back. Thank you. Nalini Ramadoss

I have submitted all the details along with Addhar Card, Ration Card, PAN Card/Voter Card for changing the name as my both Mother & Father died and I need to get the Gas in my name. I have also submitted death Certificates of them on 13.02.2015 to the Sneha Gas service (Distributor Code-140462) yet till to day I didn't get the Confirmation of the name change. In this situation I'm not able to book my Gas and my both of the Cylinder are empty. As me Govt Service Holder and working in out Station even with this Attached with Municipal Election'2015, Several time I went to the Distributors on Saturday but I didn't get any positive response. Even I submitted complaints on[protected] with Complaint ID-1975096. Please solve my matter ASAP.

Regards


Sourav Banerjee

This is With Reference to My Gas Connection No: CX4221548 lying with BHAGIRATHI GAS SERVICE, GODOWN - BANDERBILL, RAGHUNATHPUR, MUKUNDA MAJHI ROAD, DANKUNI, HOOGHLY Phone: [protected]. I had booked gas cylinder on dated 26 Jan, 2015 07:01:27 By SMS and the Ref No. is 448217.

Till 11 March 2015 Gas Cylinder is not delivered by the Gas Agency and when we want to contact agency all phone ringing or busy and no body attending customer calls. Even I visited the agency on 9th March 2015 but as per concern person cylinder will deliver in 40 to 45 days after booking.

This is happening every month. Why it is taking so much time to deliver the same ?????????????????

I request you to look into this matter on urgent basis.

Thanks
Sanat Bera
Connection No. CX4221548

Dear Sir,
My bank account has not been updated. Do not see my account. I have to take the high price of gas. I have not the money to the bank.So please update my account no. I am already account detail hard copy submitted of your branch (anoopshahr). My account details given below :

Distributor Name : TYAGI INDANE GAS SERVICE (153815)
LPG ID : 3-[protected],
CONSUMER NO : CX18190229
NAME : ANANDA HALDER
BANK ACCOUNT NO : [protected] (SBIN0004535)
STATE BANK OF INDIA

Regards,

Ananda Halder
Mobile No - [protected]

on 04/03/15 i went to my distributer, patuli indane, kolkata for converting my single cylinder to double cylinder.they were compelled me to buy an apron, a strolly and a package of cleaning material worth of Rs1000.wthen i denied to take all those things, they cancelled my double cylinder . why should i pay for the things that i dont want? my need demands Rs 1400 approx then why should i have to pay Rs 2500 approx?

I want to draw your attention towards the problem that I am facing right now. I (Anoj Kumar Thapliyal) am a customer of your Shaheed Omprakash Indane Gas Service Agency in Loni. Many times I tried to book cylender by your contact no.[protected] and [protected],[protected],[protected],[protected] but was unssuccessful. Afterthat gas was not at all booked. My aadhaar no[protected]. and my mobile no. [protected] are already registered as per Gas Booking Consumer No. S 13528. So I request to you kindly book my gas accordingly ASAP.

Dear Sir
I am having my gas booked in PARK TOWN CO-operative Stores ltd (INDANE GAS) Broadway

every month i am booking gas and getting the booking receipt sms in a week but the gas i am not getting its coming after 15 days after the sms this is happening every month of booking and when i go to the booking office they say load has not come irequest u to reslve my problem my CONSUMER NO IS 22119

Consumer No. CX2357552 Name : SUMANA SINHA LPG ID :[protected] Aadhaar No. :[protected] Bank : DENA BANK Cash Memo No. :[protected] Date : 06.03.2015 Amount : Rs.646/- Distributor Name : SONARPUR GAS SERVICE Address : Haridhan Chakraborty Sarani, Sonarpur, Dist. 24 Parganas (S), Kolkata - 700150. I received my LPG Cylinder on 08.03.2015 against above said Cash Memo No. but till today i.e. 11.03.2015 I do not received my subsidy amount in my bank account. This is my second cylinder on DBTL. I received subsidy for my first cylinder as per IOC Ref. No.[protected] dt. 15.01.15 of Rs.568/- & IOC Ref. No. [protected] dt. 20.01.15 of Rs. 326.18 after received my cylinder. But I have not received any subsidy for my second booking. Please do the needful as soon as possible. Sumana Sinha Mob : [protected] Email : [protected]@gmail.com

My LPG Consumer number is 3621 in Gemini Enterprises, Najafgarh, New Delhi
During the last month, we faced problem due to delay supply after my visit to the agency.
Even after all the KYC detailed have been provided since last 1 year, now again we are facing difficulties for supply against online booking.

We have booked for LPG Cylinder on 25th Feb.2015 and still the LPG cylinder is not supplied.
It has also came to my notice that they are now demanding photocopy of the Bank Pass book, the reason is not known, when all the details are provided/mentioned in KYC form, then it should not happen again and again. Either they should demand all documentation formalities at once.

Like a Capital of India, Delhi City there is no fax, email facilities through which we could provide such more and more documents instead of troubling to the consumers. We don't have the time to visit every time to the Agency and stand in que for such a long time without any reason.

Dear Sir/ Madam, Please note that M/s Om Shiv Shakti Indane, Dharuhera not book my cylinder from last 10 day. They are saying that your connection is not linked by bank. But I am already linked my connection from date 24/01/2014 and also received subsidy on two cylinder in 2014. My details as below:- Customer's Name - Birmati W/o Mavashi Ram Address - H. No. 20, V. P. O. - Masani Distt. & Teh Rewari Customer's No. 0090 SV No. - [protected] We have also submit a information form to agency M/s Om Shiv Shakti Indane, Dharuhera office on date 04/03/2015. Do needful for better way for booking my cylinder as soon as possible. With regards,

I booked on 20-Feb-15..till date as 11-Mar after 19 days i did not receive delivery of cylinder...Called Trimurti Gas service Vikas Puri new delhi...on 8Mar and people sitting on desk advise, will be delivered next day...called again and again and advised will be deliver (KAL)...but don`t when their (KAL) will be come... Very worst service...no positive response...Making fool to consumer...