Indian Oil Corporation [IOC] Complaints & Reviews

hello sir /madam this is to bring to your notice that my mother is 75 years of age and the connection was in my fathers name who passed away a year ago.the connection no. is J12468.which was with javed gas agency.now they have transferred the no. to joy gas agency.but he is not giving the new connection no. although all the documents have been submitted .my mother lives alone and he is not giving anycylinder, she has to borrow it from neighbours.i would be grateful if you could help me . thanx zeba

i the consumer of indian gas at raichur karnataka with sumunth flamogen agency customer no 11821 hv bkd cylinder in the month of 23rd jan 15 with booking no278529 on the enquiry at agency was for delay the reply the booking has bn postponed to 19th feb 15 without any information further on 4 times call to coustomer care with complaint no 1924127 the reply was very poor & irrevelnt stating there was strike & u vill receive the cylinder 2day r 2mrow without bill raising in this postion sir i want 2 know when i vil recieve the cylinder as its almost 45days over do look into the matter & do the needfull

Respected Sir, With due respect to inform to you that I am an IOC consumer from Sonebhadra district UP, my consumer details as below:- LPG ID:[protected], CONSUMER NO:-17263 DITRIBUTOR WITH CODE:-RENUKOOT GAS SERVICE, 155652. My some problem which I faced from my distributor’s end, consign your kind notice. Some problem arise from my distributor only for me not only today but also from last December 2014.Last I received my LPG with subsidy on 08.02.2015, after that on 02.03.2015 I booked for refilling but on 03.03.15 one message delivered my mob. no. that “dear Indane customer, your refill booking ref no.261460 stands cancelled. Kindly book again or contact your distributor to know the reason of cancellation”. I contact my distributor (Mr. Dinesh Singh) & he was advised me to again booking, as per his advised I rebooked for refill dated on 04.03.15 which booking ref no.262098.To day at 05.15 pm one message received as same as previous. As early as possible I contact with LPG customer no.[protected] & they informed me that “the main reason of booking cancellation is de-activated your connection & contract your distributor to re active “. As early as possible I contract to Mr. Dinesh ji & told him the total fact but he told me now I am at leave, please contact me on 11-03-15 at 11 am. Another problem which arise by me through Transparency portal by my mistake as below:- The eligibility for the current FINANCIAL year is 12 and subsidy availed till date is . I am voluntarily giving up LPG subsidy to join the Nation building initiative. I am fully aware that henceforth I will receive LPG supplies at non-subsidised rates only. I have no objection to my name being put in the ‘Scroll of Honour’ for opting out of Subsidy. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. You have already opted out of Subsidy. Status: Transaction Failed : Consumer - [protected] is not Active..Please Check. Now my earnest request to you please solve my problem as earliest. Thanking you, With regards, SUGATA MUKHERJEE. PG ID 3 [protected] Consumer Status De-activated Consumer No 17263 Consumer Name Sugata Mukherjee Address IN THE HOUSE OF T.B. SINGH, HOUSE NOAV-20 ADARSHA NAGAR, AURIMORE ANPARA-C City / Town Renukoot Contact details (Mobile) [protected] Email Id [protected]@gmail.com Type of Connection Domestic Preferred Time Delivery Inactive KYC Status Not Submitted Aadhaar linked to LPG No Aadhaar Number [protected] Aadhaar linked to Bank Na Bank account linked to LPG Yes Bank Account No [protected] Bank IFSC Code SBIN0006339 Bank Name STATE BANK OF INDIA Bank Details as per last transcation Bank A/c no.: NA IFSC Code: NA Bank Name: NA Distributor Code 155652 Distributor Name Renukoot Gas Service Distributor Address Jila Parisad Marketmain Road, Po. Renukoot Distributor Phone [protected]

I am Ranjan Baruah, from Dhemaji Tiniali Ward no -2 Assam.Consumer no-20256.This is to inform you that our Indane gas distributor DHEMAJI GAS AGENCY, DHEMAJI CHARIALI DHEMAJI DIST : DHEMAJI (ASSAM), (Name of Proprietor : Sri Rajiv Pait) [protected]@ymail.com, Emergency No-[protected], Area Office-Guwahati Area Office is not serious in delivery of refilled gas, I have deposited cash money for purchasing of refilled gas cylinder on 06/03/2015; but I have not able to received the cylinder till 08/03.2015. .I have asked the manager of the gas agency regarding non delivered cylinder on 7th march-2015 at 1 p.m ; but the manager replied that there are no stock of gas cylinder and advised to call letter. What they had done the cylinder purchased on 06/03/2015 by me against booking no-75835. The home delivery is regularly delayed. Even THEY NEVER ISSUE ANY COUPAN TO THE CUSTOMER AGAINST HOME DELEVERY for which there have no evidence with the customer to complain at agency regarding delay of delivery. They do not respond to the booking request. Even the employees of the dealer misbehave with the customers. They don't even pick the phone of customer. Every time you call them on their telephone no. [protected] they put the phone hang on. So it is requested to you to kindly do rather needful action against this distributor Thanks and regards

Dear team. Qutab gas Agency show my gas Cylinder book on date 26/02/2015 this cylinder not delivered.. On date but 7/03/2015 my meg received .Cylinder delivered ...know cylinder delivered.. Show plaza urgent require my cylinder as soon as possible... Regards standee

Sir, I am Tapan Mukherjee, my consumer no is 02930.Address-Bhuinpara, Belun in district Hooghly.I have booked cylinder on 20/2/2015 and received a message that booking for consumer no. 02930 is registered with ref no. 301453.Also a message has received that cash memo has been generated & cash memo no is [protected] on 25/02/2015. Our Gas distributor is Pandua Indane Service.But till now I don't have receive my cylinder. So please if take any action on my complaint I really great full to you.

I, Shri Nirmal Chandra Mandal, Retd. Sr. Supdt. of P.O’s, settled at Village- Hari Royer Chawk (Ghoshpara) P.O. Bhagwangola, Dist.- Murshidabad, PIN-742135, for the Gas Connection on transfer handover the Original Gas Voucher along with KYC documents and cash of Rs.3750/- to Dakshin Hanumantanagar Indane Gramin Vitrak on 24/02/2015 but the same has been returned back on 03/03/2015 on the ground “TV Data not found”.Supply of Gas stopped since 20/02/2015. Distributor refusing to accept the Termination Voucher as a result I am not getting the supply of cooking Gas.

Today at appx. 9.30 p.m. i went to M/s AMAR FILLING STATION, Sector-28-29 Dividing Road, Faridabad to get filled petrol in my HERO HF DAWN new bike of Rs. 500-00. The operator started filling petrol to fix an amount of Rs 500-00 in machine and as the machine filled 5 lts. petrol, then suddenly he stopped filling and told me that he has filled 5 lts. petrol. I told him that i requested you to fill Rs. 500-00 petrol, why you stopped, while you set the m/c to fill Rs.500-00 petrol. Then he again started filling, with in a second the reading jumped from Rs. 325-00 to Rs. 485-00. I made a complaint to operator, then he replied that to fill Rs 500-00 petrol he fastened the filling, so the reading reached to an amount of Rs. 485-00, while it was done intentionally. After filling i reached my house at sector-3 Fbd, which is 10-12 kms from the said Filling Station. I got the entire Tank petrol empty to measure the whole fuel in it. I found it only appx. 5 lts. only, while i drive my bike only 10-12 kms after filling and for Rs. 500-00 amount his m/c was showing filling of 7.71 lts. So it indicated that the operator intentionally did so, perhaps there is any manipulation in m/c. This act means- A major fault being done intentionally by operator at the time of filling. Which is not fair and according the norms of consumer rights. The receipt issued by filling station contains Sr. No.59132 dtd. 7/03/15 amount Rs. 500-00 Petrol Filled 7.71 lts. Kindly investigate the matter & inspect the m/c, so that other customers rights be safe and no violation of rules be performed by operator or filling station.

Sir, I have LPG Id. 3 [protected] Consumer No. 18434 Distributor Code 140937 Tillai & Co., Pondicherry I had SMS message "My LPG cylinder Bill No.[protected]/20.12.2014 [protected] has TRANSFER OF LPG SUBSIDY RS.369.31 FAILED WITH MY A/C XXX IN XXXX PLEASE CONTACT YOUR DISTRIBUTOR " on 04/01/2015 02:23:39 p.m and the same on 15/01/2015 12:34:19 p.m. Later I had purchased another cylinder on 27.02.2015 No.[protected] got the subsidy. Hence you are requested to get Bill No.[protected]/20.12.2014 [protected] has TRANSFER OF LPG SUBSIDY RS.369.31 as earlier as possible and communicate the same by e.mail: [protected]@bsnl.in S.MuruganBabu

New Gas Connection Ref . No. N[protected], KYC No. [protected], KYC Date 26/2/2015, Waiting List No. [protected] Distributor are Not Accept New Gas Connection Form and Documents, Distributor Name Soral Indane kota Rajasthan

I'm Ms. Ashoka Sinha.My consumer no 37408. Dealers Name is Jiban Jyoti, Dakshinapan. Kolkata.My LPG ID is[protected].I booked refill indane on 3.3.15 through my mob. no [protected] by calling [protected]. The automated system confirmed my consumer no.but did not respond with booking no nor sent any SMS in my mobile. Pse confirm my booking in my e-mail id [protected]@yahoo.in or through sms in my mobile. Thanks

hi i am the customer of indane gas service. i had booked my gas through sms on 07.02.15 and received booking confirmation msg on 09.02.15. booking reference number is 261419. still i am not received the gas. my gas service number is 05765 and my dealer is indane gas service, papanasam, thanjavur district, tamil nadu. pls take concern on my complaint.

महोदय मुझे सब्सिडी से बाहर कर दिया गया सर में सब्सिडी से जुड़ना चाहता हूँ ! मेरा कनेक्शन सब्सिडी से जोड़ दिया जाये आप की महान किरपा होगी My Consumer Name Shakuntla Devi My Consumer no G07295 My phone no [protected] My Distributor Name GUPTA GAS AGENCY GANDHI MURTI, NADRAI GATE KASGANJ DISTT ETAH U.P

I, Hari Swaran Datta, resident of Kaikhali, Dasodron, Kolkata, West Bengal pin-700136, booked my gas service on 17th January, 2015. But I haven't got any cylinder till now. My consumer id is GG01646 and the Gas Dealer is Rajarhat Gas Service. Code no[protected]. I want a proper gas service and receive my cylinder regularly.

Gas no is 20544.We have booked our cylinder & received a message that our cylinder has been booked & on[protected], a message has received that cash memo has been generated & cash memo no is [protected]. Our Gas distributor is Nandi Dist. So please take any action on our complaint.

I am a customer of INDANE, Oil India Corporation. We want to register a complaint against our GAS AGENCY in our area. Agency Name – Abhinandan Gas Agency, Tangla. Distributors no. – 5400001 Agency Phone no. – [protected] Address – Tangla, Dist.- Udalguri, B.T.A.D., Post Office – Tangla, Police station – Tangla, PIN- 784521 Dear sir, We like you to inform you, as a last option to get our rights as per FAQ’S of INDANE, that we are barred of many facilities that is given by our Govt. Here are some complaints we want to inform in a faith that they will be solved – 1. No corrections is done in the Passbook, like Name (middle & surname also), Address, i.e. KYC is not provided. Agency directly refuses the matter saying it’s impossible, for that reason we don’t get the Subsidy from the Bank. 2. Home delivery was never done in our area, since the establishment of the Abhinandan Gas Agency. 3. If Regulator or any part is damaged we had to pay a huge amount to replace the same. 4. If we complain about the matters to the agency no step was ever taken by the Authorities, we are always been dominated by the Agency. Therefore we want to conclude and request you that please help us by taking some action against the Agency and help us to get our proper right.

Dear Sir, It is to say that, I Sharique Rais with LPG ID:[protected]; Consumer No: CX3655238; Aadhaar Number :[protected] am DENIED a refill cylinder by my INDANE Distributor: GODAVARI GAS SERVICE with Distributor Code: 177288. Please find below a chronological order of the events that occurred till date: 01. I booked a refill online on 02-February-2015 with Order/Reference No.: 900133 02. On 17th day of booking a refill, on 18-February-2015 a CASH Memo was Genereted with no. [protected]. 03. On 20th day of booking a refill, on 21-February-2015 my request for INDANE refill has been CANCELLED. Reason told is "No Money" I have to say that I have attached snapshots directly from the INDANE Portal that my Aadhaar Card is directly seeded with my Bank as well as with LPG. Best part is that I have received my Indane subsidy in my seeded bank account for the said booking done. Then why would I even care to visit my distributor again for submitting my aadhaar card copy and bank passbook and all to repeat the already done thing. It is just rediculous and waste of time. My grievances are now that: 01. I want my Indane refill rebooked and delivered to me as soon as possible. 02. I want Godavari Gas Service to stop harassing genuine customers like me by cancelling the refill booked on their whims and fancies. 03. I am denied to even COMPLAIN Online as all gas distributors of Darbhanga have deliberately got their names omitted from the dropdown list when complaining online. Kind regards, Sharique Rais LPG ID [protected] Consumer No CX3655238 Aadhaar Number [protected] INDANE Distributor: GODAVARI GAS SERVICE Distributor Code: 177288 Address: S/O RAIS ANWER RAHMAN, MAHESHPATTI, RAJTOLI, , PROFESSOR'S COLONY, DARBHANGA City/Town: Darbhanga Mobile: [protected] Email Id: rais.[protected]@gmail.com Type of Connection: Domestic

hi my name is narasimha murthy i had booked gas on 7/2/2015...but till today gas has not been delivered even cash memo not generated .. i m facing this issue from last 3 months and agency name is j n Enterprise..they don't know how to behave with customer. if i contact to them they will inform no stock what can i do ask the GOVT and will disconnect the call how irresponsible people they are. my last booking number is 571328. and consumer number is 17686. narasimha [protected]

Dear sir/madam I am rgkolhe in kalewadi pimpri pune. gas booking registraion suddenly cancell[protected]ed why... a.gas booking date 21.02.2015.no261173 cash memo[protected] b. suddenly booking cancelled. c. give me reason and details.- d.custmor care number-[protected].this number reply for me i don't no... what is this... Thank you rgkolhe

Dear Sir, I like to inform you that I am a consumer of indan e Gas vi Consumer No. JK00392, Consumer ID[protected], Vill: Joypur PO: Chunpalashi, P.S: Illabamzar, Dist: Birbhum(W.B).I received your Gas cylinder through M.S. Jaikali Indane Distributor, Illambazar, Birbhum, Distributor CODE-175481 The agent does not deliver the gas cylinder timely, after receiving one cylinder to next cylinder deliver by the distributor more than 50 to 60 days above. It appears from the available record which I have collected from my customer Console through indane gas consumer login database.I have received only 4 cylinder in session 2014-15 but refill boking history shown i have received 7 cylinder. But i have not get 7 cylinder. It is clear from the record of my Domestic Gas Consumer Card that quite different from the actual fact. Which Xerox copy of my DGCC and refill delivery status is attached for your evidence. Please take action within 15 days otherwise I’ll put case in Consumer Forum. Thanking you. Yours faithfully Abdul Motalib Mondal