Indian Oil Corporation [IOC] Complaints & Reviews

I am trying to fill the form online for a new gas cylinder connection from INDANE. Even though I had followed all the instructions given by system, I am not able to complete my online filling of form. Attachments were either in jpg/jpeg format or png format but still they are not uploaded in system.

My Mom n Dad stays at Nagpur, Maharashtra. They are always facing the problem with the distributor. Not receiving the cylinder on time. Not getting proper response from them. My parents always suffers. I keep on calling on the [protected] to log my complained but even calling on that number I just realised that even customer care is making us fool by keeping on hold for long time. So, in this case the customer is facing the issue from the distributor for not delivering the cylinder on time and not even able to connected the customer care by calling them on the mentioned number. I hope some one will take the right action against this and resolve this issue today itself by delivering the cylinder. My details are:- Tushar Raut. Mob. Number:- [protected]. Now I got connected to [protected], spoke to one lady and then got transfred to Mr. Abuzar. He gave me another number[protected] to log the complaint. I told him that I am 100% sure that no one will pick up the call and here it is. My words came true. I tried on that number twice but no one picked up the call. I been given assured by Mr, Abuzar that not worry and your complaint will be attended on the given number. Here is again disappointing. Thanks to Indane Gas for a lovely customer service. If not getting help from the customer service then what customer will expect from the distributor and other staff. I'll Deffinately bring this issue in notice to a social network so all the people comes to know about your customer service.

I K.Srinivasa Rao my consumer No is [protected](CX[protected] and [protected] agency Name Eswara gas Agency at Ghatkesar Hyderabad.my gas booking Dt 08.01.15.so till Dt not supplying .somanay time i request the agencies but No Reply from their So I request you to kindly take action from the Agency.Adn time to time Supply the gas.So all the costumer suffering from their

I am an Indane LPG customer. My consumer no. is 38254.I booked my LPG cylinder on 19.01.2015 with booking no.776633. My cash memo. no. was [protected] dated 08.02.2015. I received my LPG cylinder on 16.02.2015. But when I am trying to book my LPG again on 20.02.2015, the IVRS says that I have already booked an LPG cylinder on 19.01.2015 i.e. my old booking which I have already received on 16.02.2015. So I cannot book my new LPG cylinder as my distributor did not update the cylinder delivery report. I repeatedly made a contact to my distributor and told him this but he did not take any action till then. Kindly also note that for this reason I also have not received my LPG subsidy to my bank account after delivery of refill.I contacted Indian Oil company for this but they told me the same thing that as the distributor did not update the cylinder delivery report, so I can not receive the subsidy. I am helpless in this situation. Kindly help me. Thanking you, DR. VISHWA PRAKASH DAS Ph. No.[protected]

Sir i am chain sukh ..and my gas no -7589553. i have booked my gas on 1 feb 2015 in M/S PARADISE ENTERPRISES but still we didnt recieved cylinder and my booking no is 356204. Please sir solve our problem as soon as possible. thank you contact no [protected]

Dear sir Greeting of the day ! i am ajay jangid from jaipur rajasthan. my gas connection in Mrs.satyavati devi. my gas agency is MANI GAS agency suraipol. i am booked my gas 31st of january 2015 . but till date he not delivered on my address. many time i do the contact to the delivery person and also i went to indian office and but he not solve my problem and he not reply proper and give the day by day. my life is very haumper and before five days my selender is empty and in emergency time i have purchase selender in black coundition and sir i have request to u sir kindly solve my problem and deliver my selender emeigetly. MY ADDRESH - B 12 TATAKALESHWER PURI, AADRESH VIDHYA MANDIR SCHOOL, GAAANDHI CIRCLE, RAMGANJ BAZAR, JAIPUR RAJASTHAN COUNCATIN NO- 16785 REFERENCE NO-680213 THANKS REGARDS AJAY JANGID [protected]

I am a consumer no.24944, lpgid no.[protected] of Gupta Gas, Motihari.I have submitted form 4 with my Bank details to my abovesaid agency but till today I have not recieved any subsidy amount in my account.I got knowledge that in place of my account no. the agency abovesaid has entered the account no. of mohan prasad gupta someone else and all my subsidy amount has been transfered in the a/c of mohan prasad gupta .On 8.1.15 & 30.1.15 I take two cylinders also @Rs.825/- & 720/- . I approached my agency and also talked with customer care but all went invain.It is an example of illegal act and malafide intention of gas agency.Pls help me to get recovery of my subsidy amount in my account.

my name is Jagdish Rani. I have not received gas cylinder as I have booked it on 5 February my customer no. is 984 LPGID:[protected] address 1/9450 2nd floor gali no. 7 west rohtas nagar 110032 pH no. [protected] I have not received the cylinder as I booked or almost 20 days before and still nonot received it. please do the neccesary as it has become difficult to cook food. thanking you...

I pratima patwari.my consumer no-07144 dealer-pal enterprise district howrah(wb).my last booking no-656630 dated on-13/01/2015 at21.01.47.steel now i do not recieved cylinder aganst my booking, yet dealer says that they already send me a cylinder.please inform me the right solution. with greeting.

i had booked refill LPG cylinder on feb, 19 2015 vide booking no.788112 for consumer no76857., the cash memo was generated on 24th feb 2015 vide cash memo no.[protected] but no cylinder delivered kindly check the pilferage of the booking.you are requested to investigate and inform undersign on email id [protected]@gmail.com or mobile no. [protected]

i had booked refill LPG cylinder on jan, 29 2015 vide reference no. 588784 for consumer no. 15490, the cash memo was generated on 5th feb 2015 vide cash memo no.[protected] but no cylinder delivered kindly check the pilferage of the booking.you are requested to investigate and inform undersign on email id [protected]@yahoo.co.in or mobile no. [protected].

I had booked for cylinder on 29th january 2015 and regestration no. is 228708 and the cylinder has not yet been received. Whenever call is made on the number provided no one answers the call. No response is made from the delivery center. Kindly see into the matter. No cash memo has been generated. Kindly look into the matter with urgency.

I have booked a refill on 20th. January, 2015 but the cylinder has not yet been delivered. . In this connection it may be mentioned that I have submitted the copy of Adhar card and one cancelled cheque to the Distributor on 6 th January, 2015 and to the State Bank on 7 th. January, 2015. I have the visited Distributor twice when they assured me that cylinder will be delivered within three days. But the cylinder has not yet been delivered. Praying for redressal of grievances Regards, Ashoke Thakur Chakraborty Consumer No.21233 Distributor:- Gas & Gadgets Manton, Kolkata- 700034

सर मैंने 12 फरवरी 2015 को ऑन लाइन बुक किया जिसका कस्टमर नंबर 254204 है । ऑन लाइन जानकारी के आधार पर 13 फरवरी 2015 तक डिलिवरी कर दिया गया, बताया जाता है । किचन क्वीन गैस एजेंसी पर फोन नहीं उठा रहे है । कृपया जल्द भेजवाने का कष्ट करेंगे । मनोज कुमार तिवारी [protected]

I had a Gas Connection at Aluva in the address of my House, which was used my mother, who is presently 84 years old Cons No.43215, P.R.Ramachandran Nair, Chandralayam, VII/127, Aduvathuruth, W Veliyathunad P.O, PIN 683511. From M/S Bindu Gas Agencies, Code 117350, ( Distributor Code:4557770), Thottakkattukara P.O, Aluva-683108). The Connection was dormant hence I submitted ID and Address Prrof along with Photo and copy of Adhar Card and got activated on return to my present Residence given below Gokulam, H NO 268/5, Narasimha Road -1, Near Narasimha Temple, E. Kadungallur, Aluva(via), Ernakulam-683102 As I was employed as CM, SBT, I had another Gas connection with Indane at the place of my posting at Trivandrum from M/S Aravind Gas Agencies, Code 117352( SY.No 2236/1-2-3-4, Thirumala, Trivandrum) in following address, which was surrendered on 30/1/15( No.[protected]) Cons No: 19686, P.R.Ramachandran Nair, Ramagiri, PRA 21 A, Pathirapally Road, Poojapura P.O, Trivandrum- 695012 To day I have been informed by M/S Bindu Gas Agency that though my Previous Connection No 19686 with M/S. Aravind Gas Agency was closed on 30/1/15( No.[protected])it is not yet delinked from ADhar No[protected] and Linking Adhar with my Present Connection No 43215 cannot be effected and I am advised to Contact Indane Office to get it rectified, In view of the above, I humbly request you to examine the case and arrange to delink my closed gas Connection No 19686 from my Adhar Card No[protected] and also for linkage of same Adhar with my Present Live Consumer No 43215 and enable me to get Gas Subsidy to be credited to my SB Account No.[protected]( linked to Adhar Card No.[protected] with SBT, Santhi nagar Branch. It is confirmed by the Branch that above Account is linked to my Adhar Card No[protected], I shall be grateful if you please arrange to examine my request and rectify the omission/mistake, if any and enable me to get the subsidy credited under Direct Benefit Transfer scheme, Thanking You Yours faith fully, P.R.Ramachandran Nair

why don't you cancel the dealership of such distribution agencies which cant provide proper services for public, i would like compalint on Indane Distributor named: Sri Saila Gas Agency which is located in Telangana State, Rangareddy District, INDANE DISTRIBUTORS, SHOP NO.15, BLOCK NO.3 KALYANI, , HYDERABAD DIST HYDERABA, TELANGANA I request you take serios action on the above mentioned distributor as lot of customers are suffering

Gas not delivered by Vaishali Enterprizes, Danapur, Patna, Bihar, PIN- 801503 to consumer no.4050 against booking reference no.871297 dated 15.02.2015. While the said agency has delivered today against booking dated 13.02.2015. I have confirm information that the agency has sold my in black market and the said agency is doing regular black marketing of cylinder, .
With Regards,

Himashu Singh

Mob.[protected]

I am sr. Central government officer and i have booked for refilling lpg cylinder on 05/02/2015 for comsumer no. 23044 vide reference no 491895. And i have rebooked the same
On 26/02/2015 from consumer no 23044 vide reference no 503977 through ivrs to joginder enterprises b-3, c-bolck, naraina, new delhi - 110028. It further sated that no cylider was deliverd for the above two requests for reference no 491895 and 503977. It is obvious that
The lpg cylinder have black marketed to any other fellow. It is requested to pressurise them for non delivery and what happened to requests and early deliver.

I had booked for Indane Gas on dtd.14.02.2015. Ref. no is 598533 of Indane Gas. I had received a message on dtd.20.02.2015, in which my cash memo no.[protected]. But I have not delivered Gas till now. So please take necessary step for deliver gas very soon. Sanjukta Swain. Consumer No. 28350 Mob: [protected]

Hi Sir/Madam,
I am a customer of Indane gas. My gas agency name is Tirupati Gas Service, Bulandshahr. My consumer no. is T-007608 of Omkar Nath. I have taken my last delivery from agency in January. In this delivery my hoker has given to me without seal cylinder and not taken weighting machine. In this regarding I have given complaint many times in customer care but they have not given me any satisfactory solution. My complaint no. is 1750810 on dated 8.1.2015 and second is 1807285 on dated 21.1.2015. Every time when I have called at customer care they told me that they are forwarding my complaint at higher priority and when I have called after giving the complete time they told me that my complaint is under process. If I want to new complaint at this they can do. Last time I have called Pooja, Agent on dated 26.2.2015 at 3.30 pm she assured me that my complaint will be resolved in 48 hours. Every time I am receiving time and date regarding my complaint and not finding any solution. Hoker and Gas agency is taking profit of it and giving me without seal cylinder. I want to say that in future I can take any harm from it. I am suffering two type losses from it 1. gas is stealing by hoker and I can take any harm from without seal cylinder.

Omkar Nath
[protected]
[protected]@gmail.com