Indian Oil Corporation [IOC] Complaints & Reviews

As i am a consumer of indane gas agency-uddipak indane, padampur, bargarh, odisha, having consumer id-1077 applied for transfer my connection to nilachakra gas agency, boudh, odisha. Uddipak gas agency transfered my a/c to nilachakra gas agency through "ttv" mode whose validation period is one month. As per nilackakra gas agency i submitted all relevant documents along with new affidafit on dt-25/12/2014. As they have no knowledge about ttv they kept pending my doc/kyc without updating and at last returned my documents on 10/02/2015 and said your will not be done at our end.It was transfer on 10/12/2014.So my complaint is why i will be sufferer because of their lack of knowledge. As i am an employee of psu have no time to run here and there everytime.My family is suffering a lot .Wh they didn't tell me before about this that this beyond their knowledge ?

Kindly see this matter urgent otherwise i will proceed legal action.

Dear Sir,
Reference our complaint no 1878356 and 1884871, and 1899557 online Gas cylinder booking dated 31.01.2015 but not receive gas cylinder, I am many time mail and by phone contact your but not response your side or not distributor side, why delay gas delivery what is problem please conform, I am many time gas booking gas through online details attached, but not facing any problem, but this time why problem create your side, matter is very serious please solve matter as soon possible, not possible please conform than I filed RTI .

Our Booking No- R[protected] and gas booking date 31.01.2014
Distibuter Name : Chandni Gas Services
Dwarka Sec-1, Near Mata ka mandir, New delhi


Thanks & Regards
Asha Rani
Consumer no-CX10309710
Mob-[protected]

sir
I book my gas on 06/01/15 for consumer no cx8511652 of halisahar gas sevice, 24 parganas(N), W.B
my booking no -[protected].cash memo ([protected]) generation SMS received on 11/02/15. since then i have visited gas distributor office twice but they told me cylinder shall be delivered shortly.but till now no cylider is delivered.

Refil booked 30 jan against consumer no 5089 ref 274915 &cash memo no [protected] generated on 31 jan 15. despite many reminders Gas not supplied . Telephone does not reply. personally reminded thrice but no response by LALMANI GAS AGENCY RAIPUR> C.G> Pl take action. Dr Ambika Prasad Padarha 69 anandnagar Raipur.

Dear Sir, I am booking my cylinder as on 28/01/2015 vide ref. no-565591, after 2 week I am enquiry the gas agency about delivery of my cylinder, the agency told me that your booking has been cancelled. Than I am again booked my cylinder as on 14/2/2015 vide ref. no-571508 7 cm. generated no.-[protected].But till date i am not received my cylinder. My Gas Dealer--Punia Gas Agency City-- Chandigarh Phone No[protected] Con. No[protected] Kindly take the necessary action in the said party. Regards, K.N.Bhatt Con. No[protected] Chandigarh Mob. No-[protected]

dear sir / madam i am regular customer of indan gas . my customer no is 32623 . my agency name is ponni co op super market, salem district, tamilnadu state now a days i am facing this problem last 6 month i booked my refill on 2.2.15 via sms . till date gas not delivered . agency person say gas will delivered only 15 days from date of booking and also rebooking of gas after 30 days from the date of delivery. one booking to another booking it will take 45 to 50 days .how it is possible. please solve this problem kindly do needful thanks selvaraj

Hi,
We are a customer of the below Indane Branch office :
chandbarh bhopal,
Dist: bhopal,
madhya pradesh,
PIN - 462010

(Indane branch office phone no : [protected]) .

We are facing a several problems by the distributor, like
1.Very poor gas service by the distributor. Booked a gas nearly a month
ago(02 feb, 2015) but not received yet till now.
2.When we call the branch office( chandbarh bhopal branch, ph no : [protected])
at office hour for the delivery status, they even do not receive the
call. We try repeatedly but yet they don't receive the call.

Please look into this. Online booking system..

Hi, We are a customer of the below Indane Branch office : JANGIPUR, Dist: MURSHIDABAD, WEST BENGAL, PIN - 742225 (Indane branch office phone no : [protected]) . We are facing a several problems by the distributor, like 1.Very poor gas service by the distributor. Booked a gas nearly a month ago(23 Jan, 2015) but not received yet till now. 2.When we call the branch office( JANGIPUR branch, ph no : [protected]) at office hour for the delivery status, they even do not receive the call. We try repeatedly but yet they don't receive the call. Please look into this. Online booking system has been made to reduce the gathering in the office but the number of complaints day by day are becoming more than the gathering in office . Requesting again to find any solution. Thanks in advance. Regards, Prosun

Dear Sir, My consumer no. is 13064 at Gorakhpur (U.P.) with your distributor KALINDI GAS SERVICE, Buxipur. My last refill was supplied on 07/012/2015 and i have booked for next refill on 28/01/2015, i.e., after expiry of 21 days. Cash memo number [protected] was generated on 06/02/2015. After this I have sent reminders on the personal mobile no. f Mr. Pallav, supposed to be the owner but all in vein. Today on enquiry again, I have been informed by the distributor that cash memo issued by the company is "FORGED" and our system is not showing any such cash memo number. now your cash memo shall be generated only after 3 days and supply shall be made only on or after 25th February, 2015 i.e., after 50 days of last supply is made. Please advice me what to do. Shall we reduce our eating habits or shall go on fast at home or otherwise. ragards, CA. ashok Sureka

I had booked for refill on Gas Cylinder on 29th January 2015 vide ref no.513285 against my consumer no.10305T but till today (18th Feb 2015) I am not received the refilled cylinder. Kindly instruct the concerned to act at the earliest. Regards, Vilasini Menon

dear sir, I am a indane customer of FUEL CENTRE - KOLKATA-56, I want to transfer my connection to my brother's name. So please let me know how much amount to pay for the above. thanks & regards ayan e-mail : [protected]@panoramagroup.co.in phone :[protected]

Dear sir, I have booked Indane gas service and take the cylinder on delivery, but I didnot get the subsidy in my bank account. I have told local services but he has deny for short out this problem plz short out this problem as soon as be possible. NOTE:- With attach receipt of gas booking, gas booklet, Adhaar card no & bank account. with rgd Amar singh Aswal tehri Garhwal

My consumer no is 12603.this gas has been transfer another distrobuter. but my home to this distrobuter distence very long. some how i not apply to transfer but gas has been transfer last 2months. i am going this distrobuter he said that not transfer my area distrobuter. how that possible to this problem. pls solve it..

Respected sir/madam,

I am a regular customer of indane gas. My consumer no. Is 39119, i m facing this problem from the last two

Years. I booked my lpg refill on 4 feb. 2015, till date lpg gas cylinder not delivered. As i have only one . Cylinder,

Without gas my family is suffering a lot. The gas cylider delivered earlier on jan 14, was not compeletly filled.

When requested the delivery man, he said "lena ho to lo nahi mat lo " he never delivere complete filled gas . He

Has manually tempered lpg gas scale .So, it doesn't work, he demands rs. 900/- to sell lpg cylinder in black

Market. Plz help me resolve my grievance i shall be very grateful to u !

Rajesh kumar

Consumer no. : 39119

Mob: [protected], [protected],

My Indane Distributer is Baranagar Gas Service, 44/51, B.T.Rd., Kolkata - 700 050, West Bengal having its Distributer Code 140376. I have booked LPG cylinder (vide booking no.704054 dated 15.01.15) against which cash memo generated vide no.[protected] dated 14.02.15 just one month later from the date of booking. On the date of 16.02.15, a message came to me to my designated mobile no.([protected]) that the desired cylinder has already been delivered against the same cash memo as above, but actually as a bonafide consumer, no cylinder has been delivered to me.Similar incident occurred prior to this, i.e., approx 3 months earlier. As soon as I informed the matter to my Indane Distributer as above mentioned, they left a deaf ear to my complaint. The gas delivery boy (named Bhola)used to sell such booked cylinder in the open market in higher rate and moreover when they actually come to the door of the consumer used to extract forcible money in excess of the actual price of the cylinder.This habits are going on under the umbrella of the registered gas service as mentioned.
Please look into the matter and resolved this asap.

Regards,

Panchu Thakur Sarma
144, Kalicharan Ghosh Rd.
Kolkata - 700 050.
Consumer No. - CX/3931249.
Ph.No. - [protected]
email address - [protected]@gmail.com

I have booked my cylinder on 31st Jan-2015, and till 17th Jan-15, my cylinder has not been delivered ...however I got message in my mobile that the cylinder has been delivered against refill booking with cash memo [protected].

My consumer ID is RF-3381

Add- NAVAL KUMAR MISHRA
1-H pratap enclave
Mohan Garden
Uttam Nagar
New delhi 110059


Regards'
Naval Mishra
[protected]

respected sir i am indane gas consumer in navi mumbai my consumer number is DX11836. name of dealer is" atharva gas agency" in sanpada, navi mumbai. dealer phone no is[protected]/66. i have booked cylinder on 26 jan 2015 after that i have given deatils of bank on 8 feb 2015. after completing all formalities related to bank details one person in agency had told me that cylinder will be delivered within 3days. but after passing 10 days cyliner not delivered to my home. when i tried to call to the agency on their landline number nobody even picking up the phone. i tried hundred of time to called but no reply.after that i have sent sms regarding this issue and delayed of getting cylinder on the mobile number of authorised person but he also not giving proper reply. also i would like to say that this agency is proving day by day bad service and not satisfactory service to their customer. every month i m facing this problem.competent authority should look into the matter to take appropriate action so that no consumer in future will face problem like i am facing. this is my humble request to take appropriate action against such dealer thaking, c m dhakite mob no [protected]/[protected]

I am a consumer of Alinkeel Gas Service located at Mangad, kannur, Kerala.My cosumer No. is 5450.I have booked refill cylinder on 23/12/2014 .Till date cylinder not delivered.One has to wait for two or more months to get the booked cylinder.Please look into the matter.

Dear SIR / MADAM,


My name is ANUJ PATHANIA and my customer number is :CX1215732, and on 03-Feb-2015, i booked my LPG refill, registered with ref. no. 444031. Till date i didn't received my LPG refill, and today on 17-Feb-2105 i visited distributor's office, to check the whereabouts, but there i saw number of people, also enquiring about the same (refill delivery). When i asked him, he answered the same thing and behaved the same way, as he was behaving with others (rude and manner-less). I was shocked and surprised too, when he threatened all by saying, do whatever you want to do, unless and until, you won't link your aadhaar and bank details, you won't get your refill deliveries (and he was saying these things with confidence, as he is President or Prime Minister). Please kindly, deliver my refill, since 09-Feb-2015, i am out of LPG, i am eating outside since then.


It is/was declared that consumers get subsidised refill till 31-March-2015, so why is this happening, why am i suffering, i don't know what other people will do or what are they doing.


I also checked with my neighbours, some are consumers of Bharat gas and some are consumers of Hindustan petroleum, they are timely and regularly getting their refills, without these kind of tension/suffering.


My distributor is :JAGAN ENTERPRISES, Madangir, New Delhi-110062.


Please, kindly, resolve this quickly.


THANK YOU.

Dear Team, I have not taken any connection and also not given this mobile no-[protected] to DBTL or IOC but I received unwanted message from 13.02.2015 on this [protected] mobile number. Message Details are given below--- Msg 1- 13/02/2015 01:22 PM ID-INDANE Booking forconsumer no.-5086 is registered with ref no.-[protected] if you have Aadhaar no. pl link with your distributor and bank to become CTC customer. Msg 2- 14/02/2015 08:81 PM ID-INDANE Cash memo [protected] generated for booking no. [protected], shall be delivered shortly. You can handeover your AADHAAR card Xerox along with Form-2 to Delivery boy. Msg 3- 17/02/2015 03:55 PM ID-INDANE Dear Indane customer, your cyl is delivered against cash memo no. [protected]. Your 17 digit LPG ID is[protected]. Quote this no for DBTL. Kindly do the necessary and needful action. Pravesh Kumar Central Govt. Health Scheme, Ayurvedic Unit, W.C.No-02, Kankarbagh, Patna Mob-[protected]