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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026

Complaints 13308

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5159

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8149

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Address: Kolkata, West Bengal

I, Jayanta Das, Consumer Number 17006 hereby want to complain that I got a sms from Indane that my cylinder has been delivered as per cash memo number [protected] on 10th February 2015. However, no cylinder has been delivered to my residence till 11.2.2015. When I approached the distributor M/s Prayojonee, at Alipore, they told there was no supply against the said cash memo and the cash memo is only an adjustment between subsidized & non-subsidized cylinder. They advised me that I have to book afresh and wait for the next cylinder delivery. I am waiting for over two months after the last booking and thus it is not possible to wait for any fresh period. You are hereby requested to look into the issue and arrange to sort out the problem. Regards,

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Address: Sonipat, Haryana

I have book acylinder against booking no - [protected] on date - 06.02.2015. On date 10.02.2015 a messege displayed on my mob no - [protected] by iocl cylinder is delivered against cash memo no. - [protected].But cylinder is not delivered yet today 12.02.2015.Please do the needful and help me.

Thanks
Sunil malik
Lpg id 3 [protected]
Consumer status active
Consumer no d-9328
Contact no - [protected]
Add - 1894a/31, mayur vihar,
Gali no. - 6, gohana road,
Sonipat-131001(Haryana)
Agency name - dahiya gas service
Distributor address dahiya gas servicesarang road, sonepatsonepat
Distributor phone [protected], [protected]
S.No. Order date order no./reference no. No. Of cylinder status cash memo no. Cash memo date delivery date eligible subsidy amt. Remarks
1 [protected] [protected] 1 delivered [protected] [protected] [protected] 195.68 subsidy transfered on[protected]

Apr 3, 2016

Complaint marked as Resolved

NA

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A

amitchopra

from Phagwara, Punjab

Mar 27, 2015

Dear Sir/Madam,

I have applied for online gas booking on 09th march,
2015 for which i have not received any cylinder till now i booked two times on Dt.09 march the booking number was ref no.253995 and received a sms on Dt. 18th march of cancelation again i booked the gas on dt.18th march with Ref number:-256588 and submit all required document but again today i received a sms of canceation so till date i have not get the cylinder so this is request to you kindly do the needful other wise i ll take legal action against the agency the Agency name &amp;amp; address is MM Gas services, S.No. 17-18, Taylor Road, INA Colony, Amritsar, Punjab.[protected] &amp;amp; [protected].

Regards

Prem Sagar
Customer no.05342.
[protected].

A

amitchopra

from Phagwara, Punjab

Mar 27, 2015

Dear Sir/Madam,

I have applied for online gas booking on 09th march,
2015 for which i have not received any cylinder till now i booked two
times on Dt.09 march the booking number was ref no.253995 and received a
sms on Dt. 18th march of cancelation again i booked the gas on dt.18th
march with Ref number:-256588 and submit all required document but again
today i received a sms of canceation so till date i have not get the
cylinder so this is request to you kindly do the needful other wise i ll
take legal action against the agency the Agency name &amp;amp;amp;
address is MM Gas services, S.No. 17-18, Taylor Road, INA Colony,
Amritsar, Punjab.[protected] &amp;amp;amp; [protected].

Regards

Prem Sagar
Customer no.05342.
[protected].

A

ALI TAUSEEF

from Delhi, Delhi

Jun 4, 2015

Dear sir
i booked my refill on 3rd may but still not receive ( CX[protected]

R

rajeshjalan

from Kolkata, West Bengal

Jul 4, 2015

Dear Sir
Ref: Con No 29766

I have book cylinder as on 26/06/2015 with reference no. 867563. again I have received SMS that cash memo no. [protected] generated as on 27/06/2015. but till now I have not received cylinder till now.
Kindly look in to the matter and do the needful.
Thanks

S

sushilrajbhar

from Hyderabad, Telangana

Jul 6, 2015

CYLINDER HAS BEEN DELIVERED BUT I HAVE NOT RECEIVED CYLINDER

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Address: Firozpur, Punjab

dear sir, I am a customer of your gas services. My complaint is that my cylinder is booked on[protected] without my knowledge. An alert msg came to my mobile---- "cash memo [protected] generated for booking no. [protected], shall be delivered shortly." I didn't book the cylinder ... plz take necessary action regarding this.. shashi bhushan zira punjab

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Sir,

Our consumer no.26070 cylinder received 11.02.15 against cm no.[protected] /04.02.15 but

Subsidy not received in bank a/c no.[protected] on till date. Aadhaar no.[protected]

You are again requested to kindly send the subsidy in my account at the ealriest & oblige.

Thanking you,

Rajkumar aggarwal

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Address: Chennai, Tamil Nadu

Sir, We are from Anakaputhur. We are paying Rs.40 extra for cylinder delivery charge to the delivery man. He is demanding us to pay else he wont delivery and says if you need cylinder you have to pay us. Not only in our area its a common practice across chennai. We need a action to be taken against this.

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Address: Bangalore, Karnataka

We transferred Gas connection from Hyderabad to Bangalore. Applied at "cauvary Gas Agencies" near K.R puram.

Cylinder was delivered after 9 days and a boy of around 15 years came to deliver it. When we asked for fixing the components as we don't know how to fix it safely, he said his father will come and fix.

I called his number and said next day he'll come and do it, but after that he never attended our call.

They haven't provided a receipt for new regulator they provided. They collected Rs.1652 while submitting the transfer documents and haven't provided receipt for that. Only gave a new regulator.

Later they given a bill after 1 week and it was the bill for only Rs.500. No idea where is the bill for remaining Rs.1152

you can email me at: [protected]@yahoo.com

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Address: Kolkata, West Bengal

Dear Sir, Today morning we found that a bed smell (gas) is coming from our kitchen. Our observation is gas leakage from our cylinder. Please arrange to take action immediately. Thanking you, Regards Swapna Paul Consumer no. CX14901099 Distributor's name - Fuel Centre, Rathtala, Belgharia, Kolkata - 56 (West Bengal) Mob. No. [protected]

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Address: Jaipur, Rajasthan

my name is jitendra sharma, and my consumer no 26182 i booked gas at date 03.02.2015. i called to our distributor KAVITA GAS AGENCIES 07.02.2015 they say gas delivered at Monday 09.02.2015 but still i don't get gas. they also don't pic the phone. i have only one gas cylinder. i am in big trouble i have 2 children's. How we make foot for them. Thanks & Regards. jitendra sharma [protected] my mail id [protected]@gmail.com

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Address: Ghaziabad, Uttar Pradesh

Captain gas agency, ghaziabad, Uttar Pradesh state not delivering cylinder from last 25 days..my booked got cancelled 3 times and no response from the distributor..they don't even pick up the telephone . I kept going to office every alternate day but no response from the staff...they are just giving false impressions to cover their mistakes..i wish to file a grievance complaint on them

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Address: Pune, Maharashtra

I am a consumer of Indane gas. I had book my Cooking Gas Cylinder on 31st of January 2015 with a Reference no.209106.
On 4th February 2015 I got an SMS from Indane which stated the cash memo has been generated with no [protected] and within a short period I would get the delivery of my cooking Gas Cylinder.

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A

ankush_06

from Bengaluru, Karnataka

Feb 12, 2015

On 2st feb i booked a cylinder with order reference number [protected], 4th feb i received a message saying that the cylinder has been delivered but actually i didnt get the cylinder. i also raise a complaint on 5th feb with complaint number 1859240.

Y

yasirism

from Jugsalai, Jharkhand

Feb 16, 2015

I had booked my cylinder through online booking portal. The reference no is 900297. But the distributor says that his system does not show booking for the said reference no. He is asking me to book again.While the online portal does not permit me to do so as the previous booking is shown pending. Thus I am not able to get the cylinder. I had booked the cylinder on 29.01.2015 and have yet not received the delivery.
My consumer no is 1728.
My LPG id is 3 [protected]

Y

yasirism

from Jugsalai, Jharkhand

Feb 16, 2015

I had booked my cylinder through online booking portal. The reference no is 900297. But the dealer is saying that his system does not show booking for the said reference no. He is asking me to book again. While the online portal does not permit me to do so as the previous booking is shown pending. Thus I am not able to get the cylinder. The dealer has provided cylinders for booking till 02.02.2015 while my booking date is 29.01.2015. Kindly help.
My LPG id 3 [protected].
Consumer No. 1728

B

babitaa

from Kolkata, West Bengal

Feb 20, 2015

My Booking No. is 807822 and Booking Date is 07 Feb, 2015 09:09:39.
I have booked an cylinder on 7th of Feb. People have started receiving cylinder booked after 7th Feb, but I haven't. As a justification to the I have been told by the distributor that I can get a cylinder since I haven't linked my account with Adahar or bank yet.
This is an complete insult as to my knowledge as of now there is no such rule from Govt. of India that a individual can't receive a cylinder in absence of Adhar or Bank Account or no such rule to prioritized the distribution of cylinder based on the availability of Adahr or Bank Account.
I am not sure the how Indian Govt or Indane can author the distributor to make such remarks.
As a citizen of this country I understand my responsibility and will link my bank account. But this kind of decision or statement by a distributor is completely against the law. I would like to know the authenticity of the rule also would like to take Indane the appropriate step so that I can receive my due cylinder.

N

nitika3115

from Mumbai, Maharashtra

Feb 22, 2015

i have booked one cylinder for consumer no 06021T on 11 Feb 2015 for which i have been provided reference no 370
312. I have also received the message on 16 Feb 2015 that cylinder has been delivered with cash memo [protected] but I have not received the cylinder till date.

I have contact the distributor for the same but I have not received any satisfactory response so far from their side for the delay in delivery.

You are requested to take the prompt action and deliver the cylinder asap.

Thank You.

J

jagdishmittar

from Mohali, Punjab

Feb 27, 2015

Co has send me a message that your cylinder is delivered on 24/2/2015 vide cash memo no.[protected] lpg id is[protected] but till date I have not received the cylinder.to whom the distributor has given the cylinder.gas is out of stock at home, we are facing problem in cooking due to this.kindly arrange to make timely supply of cylinder, [protected]/[protected]

A

airtime

from Almora, Uttarakhand

Mar 2, 2015

Dear Sir/ Madam, i have booked the cylinder on 19th feb 2015 &amp; till date my cylinder is not delivered, &amp;my consumer number is 7717330 . This is the every time practise they have . Can you pls look into this matter

rgards
kiran pandey
.haldwani
[protected]
[protected]

T

Thoshitha

from Mumbai, Maharashtra

Mar 3, 2015

Hi,

I have Booked cylinder dated on[protected] &amp; Booking No 271489 &amp; Cash memo :[protected]. But we have not received cylinder &amp; geeing message as delivered.

My LPG ID :[protected]
Customer # :13335
Agency Name :SHAI PRADIP Gas Agency
City : Pune

A

azhagan12

from Lalgudi, Tamil Nadu

Mar 3, 2015

My Con. No. CX427883 and I booked refill on 18.02.15 and as per sms, booking No.464537. So far I have not received any sms or cylinder. But the Radha krishna Agencies / Avadi on phone told that I was delivered with cylinder on 02.03.15. I have linked my connection with Bank A/C and they confirmed it 2 months back. I need a refill cylinder immediately and pl do needful - K. VADIVEL ALAGAN, Ph [protected]

M

MAHALAKSHMI P

from Mancheral, Telangana

Mar 6, 2015

My cust no : 10033.I had booked the cylinder on 23.02 2015.I got the bill generated message on 26.02.2015 and the delivered message on 03.03.2015.Actually, the cylinder is not delivered to me.I made call to the distributors, but there is no proper response.I had postponed all my work and waited for the delivery boy for the past one week.SRI AMBIRAM INDANE GAS AGENCY 8/2, anna street, Rajiv Gandhi Salai(OMR), Sholinganallur, chennai-119.

A

alam sarwar

from Kolkata, West Bengal

Mar 9, 2015

Respected sir/mam,

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me &amp; reply me sir..

my contact no--[protected]

A

alam sarwar

from Kolkata, West Bengal

Mar 11, 2015

Respected sir/mam,

service very poor till date cylinder not delivered...

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me &amp; reply me sir..

Thanx&amp;Regards
SARWAR ALAM
[protected]

A

alam sarwar

from Kolkata, West Bengal

Mar 11, 2015

Respected sir/mam,

service very poor till date cylinder not delivered...

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me &amp;amp; reply me sir..

my LPG ID:[protected]

Thanx&amp;amp;Regards
SARWAR ALAM
[protected]

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Dear Sir/Madam, Greetings of the day!!! I booked refill gas on 27.Jan.15 Cash memo no:173255 which not deliver till date. Also complain this to my distributor on 08.Feb.15 at Chandra GAS Godam where they tell me gas will be delver tomorrow because cash-memo slip has been lost by his emp. & note down my details for delver but till date not not done by him. Also complain this to Chandra owner on his mob [protected] but getting not solution. So Plz help ASAP... Regards, Shailendra PD Consumer No: CT-4491 LPG ID:[protected] mob: [protected] Add: KOAT BAZAR WARD NO13 WEST OF WATER TANK SITAMARHI BIHAR-843302

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Consumer Number CX12818405 Hi, I had applied for the gas connection with the copy of my original documents. My Name on the documents appear as Brajesh Tripathy, However the name published on my gas connection is Brajesh Tripathi. I had objected the moment I saw my incorrect name in the distributor's system. The person preparing my gas paper said its a lengthy process and asked me to come back later. I fail to understand the reason of putting my name incorrect in the first place. Please correct my name in the gas connection and confirm at the earliest. Thanking you in anticipation. Regards

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Consumer no : CX9745267LPGID[protected]Name Manju ShawBill No. [protected] dt 30/01/2015 of Barman Flames 37, Madan Mohan Talla Street. Kolkata-5 According to the bill no mentioned above I have paid Rs. 746/- but an amount of only Rs.220/- have been credited to my account. You are requested to rectify the same and oblige.

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Dear Sir, I am an IOCL consumer, my consumer no.is 19903. when i registered my consumer no. for new account, I did given an incorrect email address. For which i can't login my new account. My email address is [protected]@gmail.com. Please take necessary action as early as possible. Give the submission to the above mail id.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Feb 12, 2015

Updated by yogasundari Dear Sir, I am an IOCL consumer, my consumer no.is 19903. when i registered my consumer no. for new account, I did given an incorrect email address. For which i can't login my new account. My email address is [protected]@gmail.com. Please take necessary action as early as possible. Give the submission to the above mail id.

I have a LPG connection of indane Company. My Consumer No. is 19903 & My LPG ID is 3 [protected]. My distributer name is Rathinasamy indane Gas agencie, thuraiyur(Trichy). I have Aadhar no. which is linked with My LPG I.D. as well as My old bank account of City Union Bank. I have close my City Union Bank account. My aadhar No. is also Linked with IOB Bank Of Mathurapuri Branch. But in My LPG ID My Aadhar no. linked with my old bank account ( City Union Bank). I have requested many times and given form no 1(Bank linking Form) & form No. 2 (LPG Linking form) to my distributer to link my LPG ID or AAdhar No.with my IOB Bank Account. But when I check my LPG ID online with the help of login, my DBTL (CTC ) status shows Aadhar linking status with City Union Bank .plz link my LPG ID And my aadhar no with IOB Bank.so that I receive my subsidy amount. i refill my last two cylinders on market price. but my subsidy not credit in my account yet.

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Y

yogasundari

Feb 12, 2015

I have a LPG connection of indane Company. My Consumer No. is 19903 & My LPG ID is 3 [protected]. My distributer name is Rathinasamy indane Gas agencie, thuraiyur(Trichy). I have Aadhar no. which is linked with My LPG I.D. as well as My old bank account of City Union Bank. I have close my City Union Bank account. My aadhar No. is also Linked with IOB Bank Of Mathurapuri Branch. But in My LPG ID My Aadhar no. linked with my old bank account ( City Union Bank). I have requested many times and given form no 1(Bank linking Form) & form No. 2 (LPG Linking form) to my distributer to link my LPG ID or AAdhar No.with my IOB Bank Account. But when I check my LPG ID online with the help of login, my DBTL (CTC ) status shows Aadhar linking status with City Union Bank .plz link my LPG ID And my aadhar no with IOB Bank.so that I receive my subsidy amount. i refill my last two cylinders on market price. but my subsidy not credit in my account yet.

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Address: Kolkata, West Bengal

To whom it may concern Please note that I (Ms Sarbani Deb, Consumer No. T09146) made a refill booking (booking No. 546779) on 8.2.2015. Without any notice the gasman came and delivered me a refilled cylinder. At that point of time I was not at home and the delivery man dropped the cylinder at my residence (I 203, Green View, 27/1 B.T.Road) and collected the payment of Rs 650.00 from my maid servant. Neither he signed my consumer book, nor he left any receipt. I went to the distributer (Fuel Centre, Rathtala) but they were not ready to talk with me, ignoring my repeated request. I tried to call them, but they were not attending the telephone. I am an working lady, so I always request to drop my cylinder before 10AM or any other holiday, including Saturday Sunday, or with prior SMS intimation. I would request the authority to take action and return my receipt so that it is in record. Dr. Sarbani Patranabis-Deb Associate Professor Indian Statistical Institute 203, B.T.Road Kolkata 700108 India

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Address: Chennai, Tamil Nadu

Consumer no CX 5301914. I booked for refill on 27/1/15. Bill no [protected] generated on 2/2/15. Till date I have not supplied Refill. For the past three days I Was told by the agency it will Delivered shortly today they are saying we will not deliver the . Want adhar Card.But I learnt from your site that adhar submission is upto May. KINDLY CLARFIY .My E mail I'd [protected]@reddiffmail.com Mobile no [protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

my gas distibuter is gauri enterprises delhi my consumer no is 42500 i have booked my gas for refill at dated 29.01.2015 ref. no is 543352 but not received gas cylender til date 11.02.15 it's a regular practic so please take accation against this distibuter thanks satish mishra mob-[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Kottayam, Kerala

Dear Sir I, Sheelamma Jacob, Customer no:D12279, had previously received the subsidised gas cylinder on 03/1/2015 from my Distributor gas agency, M/S Dreams Indane Services, Perunna, Changanacherry, Kerala. I had also booked the next month's gas cylinder after that week.But it is more than 38 days and until now I didnt receive my gas cylinder .Please be informed that I had called my distributor gas agency many times and they are promising false dates like they will bring today, tomorrow etc. Kindly check into my complaint and take necessary action as soon as possible enabling good customer services from the agency Thanking you Sheelamma Jacob Customer no:D12279

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Address: New Delhi, Delhi

Hi, I have booked a cylinder on 11-jan which is still not delivered. I have went to ur offive three times and every time they say that it will be delivered by tommorow but that tommorow never comes. My office is getting getting suffered as i have to go again n again to ur ofiice. Agency landline numbers[protected],[protected] does not work. ComplaiNt help line number [protected] Does not work. my electricity bills are rising as i have to use inductiOn stove due to lack of cyliNdeR. service.. Agency- Sunder shyam enterprises. A1/B 20 dda markEt janakpuri 110059

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Address: Faridabad, Haryana

I have requested for distributor change but no action has been taken since. I have called customer care but no one is answering my call. My Your Consumer Number : 22642 My name: PUSHPA GARG Your current Distributor : RICH FLAMES Contact No: [protected]

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