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Indian Oil Corporation [IOC] reviews & complaints page 363

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M
Maithili_n
from Mumbai, Maharashtra
Feb 11, 2015
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Address: Pune, Maharashtra

I am a consumer of Indane gas. I had book my Cooking Gas Cylinder on 31st of January 2015 with a Reference no.209106.
On 4th February 2015 I got an SMS from Indane which stated the cash memo has been generated with no [protected] and within a short period I would get the delivery of my cooking Gas Cylinder.
View replies
On 2st feb i booked a cylinder with order reference number [protected], 4th feb i received a message saying that the cylinder has been delivered but actually i didnt get the cylinder. i also raise a complaint on 5th feb with complaint number 1859240.
Reply
I had booked my cylinder through online booking portal. The reference no is 900297. But the distributor says that his system does not show booking for the said reference no. He is asking me to book again.While the online portal does not permit me to do so as the previous booking is shown pending. Thus I am not able to get the cylinder. I had booked the cylinder on 29.01.2015 and have yet not received the delivery.
My consumer no is 1728.
My LPG id is 3 [protected]
Reply
I had booked my cylinder through online booking portal. The reference no is 900297. But the dealer is saying that his system does not show booking for the said reference no. He is asking me to book again. While the online portal does not permit me to do so as the previous booking is shown pending. Thus I am not able to get the cylinder. The dealer has provided cylinders for booking till 02.02.2015 while my booking date is 29.01.2015. Kindly help.
My LPG id 3 [protected].
Consumer No. 1728
Reply
My Booking No. is 807822 and Booking Date is 07 Feb, 2015 09:09:39.
I have booked an cylinder on 7th of Feb. People have started receiving cylinder booked after 7th Feb, but I haven't. As a justification to the I have been told by the distributor that I can get a cylinder since I haven't linked my account with Adahar or bank yet.
This is an complete insult as to my knowledge as of now there is no such rule from Govt. of India that a individual can't receive a cylinder in absence of Adhar or Bank Account or no such rule to prioritized the distribution of cylinder based on the availability of Adahr or Bank Account.
I am not sure the how Indian Govt or Indane can author the distributor to make such remarks.
As a citizen of this country I understand my responsibility and will link my bank account. But this kind of decision or statement by a distributor is completely against the law. I would like to know the authenticity of the rule also would like to take Indane the appropriate step so that I can receive my due cylinder.
Reply
i have booked one cylinder for consumer no 06021T on 11 Feb 2015 for which i have been provided reference no 370
312. I have also received the message on 16 Feb 2015 that cylinder has been delivered with cash memo [protected] but I have not received the cylinder till date.

I have contact the distributor for the same but I have not received any satisfactory response so far from their side for the delay in delivery.

You are requested to take the prompt action and deliver the cylinder asap.

Thank You.
Reply
Co has send me a message that your cylinder is delivered on 24/2/2015 vide cash memo no.[protected] lpg id is[protected] but till date I have not received the cylinder.to whom the distributor has given the cylinder.gas is out of stock at home, we are facing problem in cooking due to this.kindly arrange to make timely supply of cylinder, [protected]/[protected]
Reply
Dear Sir/ Madam, i have booked the cylinder on 19th feb 2015 & till date my cylinder is not delivered, &my consumer number is 7717330 . This is the every time practise they have . Can you pls look into this matter


rgards
kiran pandey
.haldwani
[protected]
[protected]
Reply
Hi,

I have Booked cylinder dated on[protected] & Booking No 271489 & Cash memo :[protected]. But we have not received cylinder & geeing message as delivered.

My LPG ID :[protected]
Customer # :13335
Agency Name :SHAI PRADIP Gas Agency
City : Pune
Reply
My Con. No. CX427883 and I booked refill on 18.02.15 and as per sms, booking No.464537. So far I have not received any sms or cylinder. But the Radha krishna Agencies / Avadi on phone told that I was delivered with cylinder on 02.03.15. I have linked my connection with Bank A/C and they confirmed it 2 months back. I need a refill cylinder immediately and pl do needful - K. VADIVEL ALAGAN, Ph [protected]
Reply
My cust no : 10033.I had booked the cylinder on 23.02 2015.I got the bill generated message on 26.02.2015 and the delivered message on 03.03.2015.Actually, the cylinder is not delivered to me.I made call to the distributors, but there is no proper response.I had postponed all my work and waited for the delivery boy for the past one week.SRI AMBIRAM INDANE GAS AGENCY 8/2, anna street, Rajiv Gandhi Salai(OMR), Sholinganallur, chennai-119.
Reply
Respected sir/mam,

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me & reply me sir..

my contact no--[protected]
Reply
Respected sir/mam,

service very poor till date cylinder not delivered...

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me & reply me sir..


Thanx&Regards
SARWAR ALAM
[protected]
Reply
Respected sir/mam,

service very poor till date cylinder not delivered...

i am sarwar alam my consumer number 367695 i have booked jan 2015 my booked, cash memo no:-[protected], 13.02.2015, but till date 04.03.15 not delivery plz help me & reply me sir..

my LPG ID:[protected]

Thanx&Regards
SARWAR ALAM
[protected]
Reply
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    R
    rajravi432
    from Agra, Uttar Pradesh
    Feb 11, 2015
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    Dear Sir/Madam, Greetings of the day!!! I booked refill gas on 27.Jan.15 Cash memo no:173255 which not deliver till date. Also complain this to my distributor on 08.Feb.15 at Chandra GAS Godam where they tell me gas will be delver tomorrow because cash-memo slip has been lost by his emp. & note down my details for delver but till date not not done by him. Also complain this to Chandra owner on his mob [protected] but getting not solution. So Plz help ASAP... Regards, Shailendra PD Consumer No: CT-4491 LPG ID:[protected] mob: [protected] Add: KOAT BAZAR WARD NO13 WEST OF WATER TANK SITAMARHI BIHAR-843302
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      B
      btripathy7
      Feb 11, 2015
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      Consumer Number CX12818405 Hi, I had applied for the gas connection with the copy of my original documents. My Name on the documents appear as Brajesh Tripathy, However the name published on my gas connection is Brajesh Tripathi. I had objected the moment I saw my incorrect name in the distributor's system. The person preparing my gas paper said its a lengthy process and asked me to come back later. I fail to understand the reason of putting my name incorrect in the first place. Please correct my name in the gas connection and confirm at the earliest. Thanking you in anticipation. Regards
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        R
        rajashaw89
        Feb 11, 2015
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        Consumer no : CX9745267LPGID[protected]Name Manju ShawBill No. [protected] dt 30/01/2015 of Barman Flames 37, Madan Mohan Talla Street. Kolkata-5 According to the bill no mentioned above I have paid Rs. 746/- but an amount of only Rs.220/- have been credited to my account. You are requested to rectify the same and oblige.
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          Y
          yogasundari
          Feb 11, 2015
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          Dear Sir, I am an IOCL consumer, my consumer no.is 19903. when i registered my consumer no. for new account, I did given an incorrect email address. For which i can't login my new account. My email address is [protected]@gmail.com. Please take necessary action as early as possible. Give the submission to the above mail id.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Feb 12, 2015
          Updated by yogasundari           Dear Sir, I am an IOCL consumer, my consumer no.is 19903. when i registered my consumer no. for new account, I did given an incorrect email address. For which i can't login my new account. My email address is [protected]@gmail.com. Please take necessary action as early as possible. Give the submission to the above mail id.


          I have a LPG connection of indane Company. My Consumer No. is 19903 & My LPG ID is 3 [protected]. My distributer name is Rathinasamy indane Gas agencie, thuraiyur(Trichy). I have Aadhar no. which is linked with My LPG I.D. as well as My old bank account of City Union Bank. I have close my City Union Bank account. My aadhar No. is also Linked with IOB Bank Of Mathurapuri Branch. But in My LPG ID My Aadhar no. linked with my old bank account ( City Union Bank). I have requested many times and given form no 1(Bank linking Form) & form No. 2 (LPG Linking form) to my distributer to link my LPG ID or AAdhar No.with my IOB Bank Account. But when I check my LPG ID online with the help of login, my DBTL (CTC ) status shows Aadhar linking status with City Union Bank .plz link my LPG ID And my aadhar no with IOB Bank.so that I receive my subsidy amount. i refill my last two cylinders on market price. but my subsidy not credit in my account yet.
          View replies
          I have a LPG connection of indane Company. My Consumer No. is 19903 & My LPG ID is 3 [protected]. My distributer name is Rathinasamy indane Gas agencie, thuraiyur(Trichy). I have Aadhar no. which is linked with My LPG I.D. as well as My old bank account of City Union Bank. I have close my City Union Bank account. My aadhar No. is also Linked with IOB Bank Of Mathurapuri Branch. But in My LPG ID My Aadhar no. linked with my old bank account ( City Union Bank). I have requested many times and given form no 1(Bank linking Form) & form No. 2 (LPG Linking form) to my distributer to link my LPG ID or AAdhar No.with my IOB Bank Account. But when I check my LPG ID online with the help of login, my DBTL (CTC ) status shows Aadhar linking status with City Union Bank .plz link my LPG ID And my aadhar no with IOB Bank.so that I receive my subsidy amount. i refill my last two cylinders on market price. but my subsidy not credit in my account yet.

          Wrong mail ID given - Comment #2115746 - Image #0
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            S
            Sarbani Patranabis Deb
            from Delhi, Delhi
            Feb 11, 2015
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            Address: Kolkata, West Bengal

            To whom it may concern Please note that I (Ms Sarbani Deb, Consumer No. T09146) made a refill booking (booking No. 546779) on 8.2.2015. Without any notice the gasman came and delivered me a refilled cylinder. At that point of time I was not at home and the delivery man dropped the cylinder at my residence (I 203, Green View, 27/1 B.T.Road) and collected the payment of Rs 650.00 from my maid servant. Neither he signed my consumer book, nor he left any receipt. I went to the distributer (Fuel Centre, Rathtala) but they were not ready to talk with me, ignoring my repeated request. I tried to call them, but they were not attending the telephone. I am an working lady, so I always request to drop my cylinder before 10AM or any other holiday, including Saturday Sunday, or with prior SMS intimation. I would request the authority to take action and return my receipt so that it is in record. Dr. Sarbani Patranabis-Deb Associate Professor Indian Statistical Institute 203, B.T.Road Kolkata 700108 India
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              S
              sathianarayanan
              from Manthani, Telangana
              Feb 11, 2015
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              Address: Chennai, Tamil Nadu

              Consumer no CX 5301914. I booked for refill on 27/1/15. Bill no [protected] generated on 2/2/15. Till date I have not supplied Refill. For the past three days I Was told by the agency it will Delivered shortly today they are saying we will not deliver the . Want adhar Card.But I learnt from your site that adhar submission is upto May. KINDLY CLARFIY .My E mail I'd [protected]@reddiffmail.com Mobile no [protected]
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                M
                m_satish
                from New Delhi, Delhi
                Feb 11, 2015
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                Address: New Delhi, Delhi

                my gas distibuter is gauri enterprises delhi my consumer no is 42500 i have booked my gas for refill at dated 29.01.2015 ref. no is 543352 but not received gas cylender til date 11.02.15 it's a regular practic so please take accation against this distibuter thanks satish mishra mob-[protected]
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  Sheelamma Jacob
                  from Kottayam, Kerala
                  Feb 11, 2015
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                  Address: Kottayam, Kerala

                  Dear Sir I, Sheelamma Jacob, Customer no:D12279, had previously received the subsidised gas cylinder on 03/1/2015 from my Distributor gas agency, M/S Dreams Indane Services, Perunna, Changanacherry, Kerala. I had also booked the next month's gas cylinder after that week.But it is more than 38 days and until now I didnt receive my gas cylinder .Please be informed that I had called my distributor gas agency many times and they are promising false dates like they will bring today, tomorrow etc. Kindly check into my complaint and take necessary action as soon as possible enabling good customer services from the agency Thanking you Sheelamma Jacob Customer no:D12279
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                    A
                    ankush rawal
                    from Delhi, Delhi
                    Feb 11, 2015
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                    Address: New Delhi, Delhi

                    Hi, I have booked a cylinder on 11-jan which is still not delivered. I have went to ur offive three times and every time they say that it will be delivered by tommorow but that tommorow never comes. My office is getting getting suffered as i have to go again n again to ur ofiice. Agency landline numbers[protected],[protected] does not work. ComplaiNt help line number [protected] Does not work. my electricity bills are rising as i have to use inductiOn stove due to lack of cyliNdeR. service.. Agency- Sunder shyam enterprises. A1/B 20 dda markEt janakpuri 110059
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                      S
                      sumitsg
                      Feb 11, 2015
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                      Address: Faridabad, Haryana

                      I have requested for distributor change but no action has been taken since. I have called customer care but no one is answering my call. My Your Consumer Number : 22642 My name: PUSHPA GARG Your current Distributor : RICH FLAMES Contact No: [protected]
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                        M
                        mirang
                        from Vadodara, Gujarat
                        Feb 11, 2015
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                        Address: Vadodara, Gujarat

                        We are registered consumer of Shree Nrushinh krupa gas agency, Atladara, Baroda having registration number 170795. I have booked the refill on 31st Morning and got registration confirmation via return sms the same time. Generally the refill is delivered same day if we do booking in morning but to our surprise it is not delivered even after 11 days on various follow ups with agnecy they mentioned that mandatory check of your gas stove and piping is not done hence it will not be delivered. I fail to understand that what is the connection with deliveing refil and mandatory check. I request you to help us through this forum. Mirang Shah +91 [protected]
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          M
                          m.lokhat
                          Feb 11, 2015
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                          To whome so ever it may concern Respected sir/madam I had noticed that improper petrol filling at ioc pump at rampura surat gujarat. They collect exact money but every time not filling exact fuel. Eg. If I pay 100 rs they fill of 99.76 or 99.88 something like that till now I had given more than 500 rs.without getting the fuel so I kindly request you to sort out the above problem other wise I had to do some thing kindly refer the photo.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          View replies
                          Respected sir/madam I had noticed that improper petrol filling at ioc 3 S pump at manikbag, vadgaon bk sinhgad road pune.
                          when i place my car for fueling & i tell him for petrol of 500/-Rs they stop petrol nozzle at 5.00 ltr & tell that sir ur fueling is done & show us reading on nozzle which is actually 5.00ltr & when i said its qty of fuel not amt then they given some foolish reason to hide their mistake, also at rush hour its happen with me twice everytime i speake with respected pump manager but i dont get any response
                          i m really disappointed why ioc is not taking any action against such petrol pumps
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                            Sandip Saha
                            from Kolkata, West Bengal
                            Feb 11, 2015
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                            Address: Kolkata, West Bengal

                            Hello, I am Sandip Saha, I have booked a refill on date of 02/02/15 with booking number 540671, but I am still waiting for their update.No one bother to pickup the phone nor distributor or Indane toll free.Please help me to get the cyclineter as early as possible.I have very small 1.5 years baby its very difficult to make her food without gas.Need your help in this regards, Consumer ID:59003 Booking Number:540671 Company:Indane Distributor:Fuel Center Thanks & Regards, Sandip Saha
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                              HAPPY639
                              from Mumbai, Maharashtra
                              Feb 11, 2015
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                              Address: Murshidabad, West Bengal

                              MY name is Happy Mondal. VILL Dangapaara, PO Kandi-balia, PS Khargram, DIST Murshidabad. Actually I was submit the Documents for new indane gas connections. of "Puja gas service" kandi, murshidabad, PIN 742137. But distributer speakes you come after 6th ya 7th month, my qusition why is in late. my connection is very eargents. but what i do now. please do something distibuter name is Kailash Parwala
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                                Sandip Saha
                                from Kolkata, West Bengal
                                Feb 11, 2015
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                                Address: Kolkata, West Bengal

                                Hello, My name is Sandip Saha, My INDANE consumer number is 59003.In 2nd feb'15 I have booked a refill with booking number 540671 but I am yet to receive any update from distributor.I tried to reach distributor(Fuel Center) but looks they dont bother to pickup consumer phone.I tried INDANE toll free([protected]) but that does not work from last three days. Please help to get my riffled cycliner as I am suffering with my 1.5 years baby you know how difficult to manage food for a small baby without gas.Your help is needed for me. Thanks & Regards, Sandip Saha
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                                  choudharylalit
                                  Feb 10, 2015
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                                  Address: New Delhi, Delhi

                                  my complain serial no is 1813886 on dated 22/01/2015 has yet not been resolved. the matter of complaint is detailed below for your consideration. kindly change my Bank Details as per the under provided Name: Lalit Kumar Choudhary Bank: State Bank of India Address: connaught circus, B 37/38 second floor, New Delhi Account Number: [protected] Branch Code: 01537 IFSC No: SBIN0001537
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                                    SASI K.P
                                    from Bengaluru, Karnataka
                                    Feb 10, 2015
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                                    Address: Bhopal, Madhya Pradesh

                                    during home delivery of cylinder, the DLY. man refills the empty cylinder in the DLY. vehicle from one cylinder to another.this is done by the DLY. man of saini indane, abhinav homes, shopping complex . the vehicle no. is GA7256 .PLEASE TAKE APPROPRIATE ACTION AGAINGST THEM.
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                                      sadhanajain
                                      from Panipat, Haryana
                                      Feb 10, 2015
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                                      Address: Karnal, Haryana

                                      sir SUbsidy of rs. 299/18 paise was credited in my SBI a/c no [protected] on 10th Jan. 2015 but the subsidy amt. debited from my account on 6th. Feb.2015 i.e. rs. 299/18 with some error message by IOC. Please expedite the same and credit my subsidy amount. Sadhana jain Aadhar no[protected] Id no[protected] Consumer no M-8085 Mohan Gas Service Karnal Mob no[protected]
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        abhishek555
                                        from Delhi, Delhi
                                        Feb 10, 2015
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                                        sir my name k.mitra nd consumer no 2982, and my agancy is sonam agacy chowk patna city 800009, that agancy processing very very below for drivered for gas clinder, sir i kindly requested to us plz checkup the this agancy processing nd stout my promble
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