Indian Oil Corporation [IOC] Complaints & Reviews

To whom it may concern Please note that I (Ms Sarbani Deb, Consumer No. T09146) made a refill booking (booking No. 546779) on 8.2.2015. Without any notice the gasman came and delivered me a refilled cylinder. At that point of time I was not at home and the delivery man dropped the cylinder at my residence (I 203, Green View, 27/1 B.T.Road) and collected the payment of Rs 650.00 from my maid servant. Neither he signed my consumer book, nor he left any receipt. I went to the distributer (Fuel Centre, Rathtala) but they were not ready to talk with me, ignoring my repeated request. I tried to call them, but they were not attending the telephone. I am an working lady, so I always request to drop my cylinder before 10AM or any other holiday, including Saturday Sunday, or with prior SMS intimation. I would request the authority to take action and return my receipt so that it is in record. Dr. Sarbani Patranabis-Deb Associate Professor Indian Statistical Institute 203, B.T.Road Kolkata 700108 India

Consumer no CX 5301914. I booked for refill on 27/1/15. Bill no [protected] generated on 2/2/15. Till date I have not supplied Refill. For the past three days I Was told by the agency it will Delivered shortly today they are saying we will not deliver the . Want adhar Card.But I learnt from your site that adhar submission is upto May. KINDLY CLARFIY .My E mail I'd [protected]@reddiffmail.com Mobile no [protected]

my gas distibuter is gauri enterprises delhi my consumer no is 42500 i have booked my gas for refill at dated 29.01.2015 ref. no is 543352 but not received gas cylender til date 11.02.15 it's a regular practic so please take accation against this distibuter thanks satish mishra mob-[protected]

Dear Sir I, Sheelamma Jacob, Customer no:D12279, had previously received the subsidised gas cylinder on 03/1/2015 from my Distributor gas agency, M/S Dreams Indane Services, Perunna, Changanacherry, Kerala. I had also booked the next month's gas cylinder after that week.But it is more than 38 days and until now I didnt receive my gas cylinder .Please be informed that I had called my distributor gas agency many times and they are promising false dates like they will bring today, tomorrow etc. Kindly check into my complaint and take necessary action as soon as possible enabling good customer services from the agency Thanking you Sheelamma Jacob Customer no:D12279

Hi, I have booked a cylinder on 11-jan which is still not delivered. I have went to ur offive three times and every time they say that it will be delivered by tommorow but that tommorow never comes. My office is getting getting suffered as i have to go again n again to ur ofiice. Agency landline numbers[protected],[protected] does not work. ComplaiNt help line number [protected] Does not work. my electricity bills are rising as i have to use inductiOn stove due to lack of cyliNdeR. service.. Agency- Sunder shyam enterprises. A1/B 20 dda markEt janakpuri 110059

I have requested for distributor change but no action has been taken since. I have called customer care but no one is answering my call. My Your Consumer Number : 22642 My name: PUSHPA GARG Your current Distributor : RICH FLAMES Contact No: [protected]

We are registered consumer of Shree Nrushinh krupa gas agency, Atladara, Baroda having registration number 170795. I have booked the refill on 31st Morning and got registration confirmation via return sms the same time. Generally the refill is delivered same day if we do booking in morning but to our surprise it is not delivered even after 11 days on various follow ups with agnecy they mentioned that mandatory check of your gas stove and piping is not done hence it will not be delivered. I fail to understand that what is the connection with deliveing refil and mandatory check. I request you to help us through this forum. Mirang Shah +91 [protected]

To whome so ever it may concern Respected sir/madam I had noticed that improper petrol filling at ioc pump at rampura surat gujarat. They collect exact money but every time not filling exact fuel. Eg. If I pay 100 rs they fill of 99.76 or 99.88 something like that till now I had given more than 500 rs.without getting the fuel so I kindly request you to sort out the above problem other wise I had to do some thing kindly refer the photo.

Hello, I am Sandip Saha, I have booked a refill on date of 02/02/15 with booking number 540671, but I am still waiting for their update.No one bother to pickup the phone nor distributor or Indane toll free.Please help me to get the cyclineter as early as possible.I have very small 1.5 years baby its very difficult to make her food without gas.Need your help in this regards, Consumer ID:59003 Booking Number:540671 Company:Indane Distributor:Fuel Center Thanks & Regards, Sandip Saha

MY name is Happy Mondal. VILL Dangapaara, PO Kandi-balia, PS Khargram, DIST Murshidabad. Actually I was submit the Documents for new indane gas connections. of "Puja gas service" kandi, murshidabad, PIN 742137. But distributer speakes you come after 6th ya 7th month, my qusition why is in late. my connection is very eargents. but what i do now. please do something distibuter name is Kailash Parwala

Hello, My name is Sandip Saha, My INDANE consumer number is 59003.In 2nd feb'15 I have booked a refill with booking number 540671 but I am yet to receive any update from distributor.I tried to reach distributor(Fuel Center) but looks they dont bother to pickup consumer phone.I tried INDANE toll free([protected]) but that does not work from last three days. Please help to get my riffled cycliner as I am suffering with my 1.5 years baby you know how difficult to manage food for a small baby without gas.Your help is needed for me. Thanks & Regards, Sandip Saha

my complain serial no is 1813886 on dated 22/01/2015 has yet not been resolved. the matter of complaint is detailed below for your consideration. kindly change my Bank Details as per the under provided Name: Lalit Kumar Choudhary Bank: State Bank of India Address: connaught circus, B 37/38 second floor, New Delhi Account Number: [protected] Branch Code: 01537 IFSC No: SBIN0001537

during home delivery of cylinder, the DLY. man refills the empty cylinder in the DLY. vehicle from one cylinder to another.this is done by the DLY. man of saini indane, abhinav homes, shopping complex . the vehicle no. is GA7256 .PLEASE TAKE APPROPRIATE ACTION AGAINGST THEM.

sir SUbsidy of rs. 299/18 paise was credited in my SBI a/c no [protected] on 10th Jan. 2015 but the subsidy amt. debited from my account on 6th. Feb.2015 i.e. rs. 299/18 with some error message by IOC. Please expedite the same and credit my subsidy amount. Sadhana jain Aadhar no[protected] Id no[protected] Consumer no M-8085 Mohan Gas Service Karnal Mob no[protected]

sir my name k.mitra nd consumer no 2982, and my agancy is sonam agacy chowk patna city 800009, that agancy processing very very below for drivered for gas clinder, sir i kindly requested to us plz checkup the this agancy processing nd stout my promble

I am a Indane consumer from Panipat -132103 Haryana. My indane consumer no is S3777(Smt. Hardevi w/o Lt. Sh. Jagan Nath) and Indane Distributor is Shalini Gas Services Noorwala Barsat Road Panipat-132103.

My complaint is i don't received my first advance subsidy. I got only 299.18 Rs into Rs 720 which i paid on the time of delivery of first LPG Refill so i want to know why i don't received my advance subsidy.

I hope you kind pay attention on my request and resolve this query soon.

Thank You !

k.ragupathy - 26 bawa st chennai - 600018 -ID[protected] consumer no 12032 - cylinder recd on 5-2-15 -cash paid for the same - subsidy 194/- not credited in my bank sofar - complaint site of indane not working- help to get the subsidy -thanks

Subject: non recedipt of subsidy amount


Please note
That i have booked my gas on 30.01.2015 with consumer no. Ts 15147


Lpg id
[protected] aadhar no.[protected] my sb account no.
[protected]


O[censored]co
Bank kolkata main retial branch (0190) ifsc no. Ucba 0000190, as per
Govt. Instructions till date


I have not
Received any subsidy amount. Kindly credit the same immediately. Please


Send any
Message to my mobile no. [protected] or my e-mail address :


[protected]@gmail.com


Already linked lpg and bank.


Sankar kumar
Dey


19a/49a, seal
Lane


Kolkata : 700
015.

i am having mishra indane gas connection at gwalior and my consumer nummber is M06095 .i have booked gas on 31/01/2015 and booking reference number is 450760. I received an sms on [protected] saying it has been delivered on 03/02 /2015 . Its 17 digit id no is[protected] and cash memo no "[protected]" in name of akash garg ( m.p. Nagar gwalior) But i did not receive any delivery till now and aslo have not any transaction with mishra indane gwalior kindly do something in this regard Thank you Akash garg 73-maharana pratap nagar, lashkar, gwalior (m.p.) Mob. [protected] [protected]@rediffmail.com

Following is the location from which a complaint can be filed on the IOCL website http://webapp.indianoil.co.in/paribhavam/ This web form is broken (see attachment). It accepts all the inputs but on trying to submit, I see an error and all the entered data is lost. Please fix it; without this, no body will be able to submit any grievance on your website. Please provide an alternate email to which the queries / grievances can be sent in case the web form is not functional.