Indian Oil Corporation [IOC] Complaints & Reviews

Sir, My name is vandana Lohia and I am from kolakata.My consumer number is 15549 and my distributor is Prayojani in Burdwan road, kolkata.I had booked my cylinder on 22/11/14 and done all paper work and linked my account with my bank.My bank confirmed the same and all papers were submitted to Prayojani.Still my gas cylinder has not been delivered and again they are asking me to fill a form which I have already done.This distributor is always harassing and not only me but there are other customers in my building who are complaining the same.I also have a copy saying that "We hereby confirm receipt of duly filled in KYC form along with copy relevant documents of proof and ID proof ".Still they have not given me cylinder and i am in distress and i am a housewife cooking for family of 10 people. My address is 4, alipore park road, kolkata 700027. This is a serious matter.Please look into it asap. thank you email is [protected]@yahoo.com

Consumer no:21994,
Lpg id[protected]
Union bank of india acc no: [protected]
Aadhar no:[protected]
Distributer code: 4527484
I was receiving the gas subsidy untill 31 dec: 2013. After that i am not getting the subsidy without any reason.
My kyc form is submitted to the distributer on[protected].
So please take necessary action to continue the subsidy.

sir this is to inform you that i was not able to get subsidised rate as i have submitted all required document by agency but they blocked my connection without any notice and told me that this is advised by general manager iocl to block the same, kindly look into this matter and sort out my problem...my consumer number :32194 in the name of prabir biswas add:m-56, saket 2nd floor new delhi-110017

Dear sir We were face problem in delivery process all time.our distributer never deliver cylinder at home.agency staff misbehave with the consumer. Please kindly look into the matter as soon as possible .our distributer (Sahid Shyam Singh Near Bas Stand Shop no 11 vill- Farrukh Nagar VPO - Farrukh - Nagar Distt- Gurgaon(Haryana) Pin-122506. )And no may be this [protected]. Thanks Complaint by Ram Karan ward no-4 Near New Ramlila Ground Farrukh - Nagar Distt- Gurgaon-122506(Haryana) My no -[protected] My consumer no-11539

I booked one Refill LPG Cylinder through online (http://indane.co.in/) i.e.900019 dtd. 18012015. But now, Silchar Indane Service told me that the above mentioned reference no. is not available on their system. So, they will not deliver the refill LPG cylinder against my reference no. Please take necessary steps for getting my cylinder as early as possible against the reference no.-900019 & reply me the exact solution on my mail [protected]@YAHOO.IN. Regards Rupa Dey Cell No.-[protected]. Consumer No.-[protected]

I Mrs Anima Mitra. I was collecting gas or gas service to any number [protected]} {gabardanga}. I had applied for my gasera on 20/12/2014. To the gas was received but not yet in the gas water 05/02/2015 still today. I said many times that if he sold the gas may have been said about this with us. But it did not give any answers. I will come to you today to take a step.

I had ordered for LPG Refilling and had received Ref No 292756 dt 24.01.2015 against the same . Thereafter I received a messagage stating that Cash memo no[protected] has been generated against the same . After another day I received a message that my LPG Delivery was done on 29.01.2015 while it has not been delivered to me till date (06.02.2015) I paid 3 Visits to the Indane Distributor ( UDAYDEEP GAS SERVICE, 194, Shopping Complex, Sector - 7, NIT, Faridabad) after receipt of the message and each time was told the delivery will be made the very next day . But the delivery has not been made till date . Now I am at a loss to find a way to get the delivery . Will somebody please help me out in the matter . Look forward to receiving the LPG Refill done at the earliest

Dear Manager, I was many time problem face in the delivery process. And my distributer is not timely my delivery at my home. In the last time of my booking date is 06.Feb.2015 and my consumer number is 09632 is registered with reference no- 492807. i am very disappointed to my delivery. please resolve my problem ASAP. Natha Ram Verma [protected]

It is intimated that I have already submitted Aadhar card bearing no.[protected] to Sharan gas company(patiala consumer no. 26382 ) office for transferring subsidy onto my bank a/c but they have entered wrong Aadhar Card into my registered account. Due to this reason credit of the subsidy amount goes into Punjab & Sind Bank a/c no. ***2804 as per SMS received to me. In view of above I request to suggest me the way that how should I get above error be corrected so that subsidy amount may be transferred to my bank above mentioned account no.

Dear Sir, I reside in Faridabd ( Haryana) and am Registered with your Agency, namely, M/s Udaydeep Gas Service situated at 194, Shopping Complex, Sector - 7 Faridabad NIT, Haryana My Customer ID is [protected](17005) I had ordered a Refill at IOCL Booking no [protected] and subsequently received a message on 29.01.2015 that Cash Memo No [protected] has been generated against my order . Thereafter I had received a message stating that the Delivery has been made against my order on 29.01.2015 INSPITEOF the fact that the delivery has not been made till date. I have visited the Agency 3 (THREE) times thereafter and each time I was promised that the Deliver will be made the next day . But the delivery has not been effected till date ie. 06.02.2015 Surprisingly when I visited them last time, I was told that the Subsidy against this transaction has already been transferred to my Bank A/c which I cannot confirm at the moment as I have to stay at home to receive delivery of the Cylinder . I am at a loss to understand as to what to do now to get my Cylinder . The Personnel manning the Agency ( Including the Owner, Mr Uday Lamba) are very rude and not at all sympathetic to their customers' plight Will somebody at your office take necessary steps to set things right . While on the subject, want to bring to your kind notice that Both I and my wife are in Service and have been taking Leave from Office on alternet days expecting the delivery which is causing great damage to our Service Records due to Callousness of your agency & no fault of Ours. Your early cooperation in the matter is sincerely solicited Look forward to your sympathetic revertal at the earliest Thanking You Yours Sncerely SEKHAR ROY ([protected]@gmail.com) Mob No :[protected]

Sir . I received the following msg on booking cylinder on 29.12.2014 . . " Booking for consumer no. CX10700541 is registered with ref no.498317. If you have Aadhaar no.pl link with your distributor and bank to become CTC customer." I received the following msg on 3.1.2015 . "Cash memo [protected] generated for booking no. 498317, shall be delivered shortly.You can handover your AADHAR card Xerox along with Form-2 to Delivery boy" But when I enquired the agency they replied that booking was cancelled as door locked which is a false information since my family members always available in my home.a A female worker in the Pattammamal Gas Agency, Tamabaram chennai to book new cylin der on 28.1.2015.but I yet not received cylinder. It makes dificult to manage with my new born baby.pls arrange me to get cylinder ang give necessary warning to the gas agency for providing false informations. Errarly action solicited.Thank your

I S K Srivastava from vaishali ghaziabad made a gas booking through phone vide booking number 67581. After many days the gas not being delievered I enquired Kishen gas agency at yadu indane gas seva My consumer number is 67581 In need o[censored]rgent solution. Kindly look into the matter as soon as possible and resolve it...
Complaint comments Read comments Complaint category Gas Stations
Indane - About irregularly delivery and improper weight of gas cylinder past one year
Respected Sir, With most humbly and respectfully, i beg to say that i have a complained regarding irregularly delivery and improper weight of gas cylinder Name : S K SRIVASTAVA Cust. No. : 67581 LPGID : [protected] Mob. No. : [protected] [protected] ADD -2E 32 A FF KALPANA SEC 2E VAISHALI GHAZIABAD U.P Distributor Name. : YADU INDANE GAS SEVA Detail complaint : attachment file..

i booked refill on 29jan 2015. booking no. is 200176. cash memo is [protected] on 2nd feb 15. subsidy is came in my account also. but cylinder not recevied till date (5.2.15) con. no. is cx7472791. agency person say we delivered the cyclinder. contact the delivery boy for cylinder. pls take action as soon as possible.it is all publc problem they face every day .pls do some good action. thanks

1. When I book cylinder online, always cancelled my booking. 2. Recently I book my cylinder online 04/02/2015, then I talk to distributor for delivering. He denied for delivering the cylinder and says you have take cylinder at 20/01/2015, then you talk to me after 20 february. 3. When I ask to that why not give you cylinder then he says don't teach me lesson of law. 4. He never delivered the cylinder at home but charge the same. 5. Many times I had complaint on there complaint no. [protected], but no any action taken against my complaint. My customer ID 2012 Customer Name- Ashok Kumar Customer e-mail [protected]@gmail.com Distributor Code 180609 Distributor Name VISHAL INDANE GAS SERVICE Distributor Address BELA ROAD SHIVLI DISTT. KANPUR DEHAT Distributer Phone no. 225378/[protected]

Cylinder refil booking done on 22/12/14, till date cylinder not received, feed back given in transparency portal. It shows that matter resolved though it is still not resolved. After contacting in online booking system it does not acept complaint option and in next option replied that cylinder delivered on 23/01/15 while cylinder not supplied till date.

Respected Sir/Madam.
i am Suresh Kumar.R/o 37, Mansarover Colony, Rohtak
i bought a cylander on[protected] and i paid Rs. 1242/- for that.
but i received only 435Rs (as subcidy) in my bank account (bank account given below).
plz solve the mistake or error as soon as possible .
and give me my balance amount (subcidy).
thanking you.
regards
Suresh Kumar
consumer no. - CX2169632
Consumer Name - Suresh Kumar
Distributor Name - Shree Laxmi ji indan
Gas Bought on Date[protected]
Amount paid - 1242/- Rs.
Amount Received in Bank Account - 435/- Rs.
Account No. [protected]
Bank Name - Oriental Bank of Commerce, Rohtak
Bhiwani Stand, Rohtak

It has become usual practice of Gas agency to book cylinder in the name of Consumer ID 49790 Name Naghma Abedi residing at 80/51 A 2nd floor Malviya Nagar, New Delhi. Time and again I get messages on my mobile that the cylinder is being booked in your name and then after few days I get message that cash memo is generated and it is being delivered. But in reality I have not booked any such cylinder. I have contacted customer care earlier with same complaint and they responded that it is booked by some IVRS method or what so ever. I request you to please look into the matter and stop these kind of fraudulent practice and delete all the booking details from my ID as it is not booked by me. Regards Naghma Abedi

My Consumer Number is 05642 and LPG ID is 3 [protected] Distributor Code : 107235 Agency : MEENAKSHI GAS SERVICE i have booked my cylinder on 31.01.2015 and got booking no.300793, and as per sms cash memo generated Number is [protected] on 2/2/2015 I received a sms on same date 2-2-2015 that your Cylinder is dilivered but till today morning we are not received any cylinder. I am complain in Gas agency office in today morning but agency staff misbehave with me and say its in our system hum apne aap us cylinder ko delivered dikha dete hai kyonki hume cylinder 24 hrs main delivevred karna hota hai, aap se jo hota hai wo kar lo I am very shocked to hera this type of word. Owner Mr. Chopra not take any action.

Sir, My Customer No is 21131 and LPG ID is[protected] My agency is M/s. Sathyam Indane Services, Thottakkara, Ottappalam, Palakkad District. I had booked for refill cylinder on 19.12.2014 vide No: 900071. Message received on 29.01.2014 that Cash memo vide No:[protected], but delivery had not made till date. On contacting the Agency office, they stated that delivery may be made by next wednessday (11.02.2015). I had double cylider connection and the second cylinder is also empty. Please look into the matter and do the needful at the earliest

Dear Sir, I had given my KARNATAKA BANK ACCOUNT to Indane gas distributor (SRI RAMA AGENCIES, BANGALORE URB) but after few days I received SMS stating "your bank is snot ready receive subsidy". Hence I resubmitted my CANARA BANK ACCOUNT to distributor. But they have not updated yet (even after 20 days of submission). I booked my cylinder and delivered also. But Subsidy not received. Please help in this regard. Thanks & regards RAghuveer