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Indian Oil Corporation [IOC] reviews & complaints page 367

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C
chukka umapathi
from Gurgaon, Haryana
Feb 4, 2015
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Address: Coimbatore, Tamil Nadu

Sir I have been delivered gas cylinder on 24 Jan 15 with payment of Rs. 706/- (approx). But still my subsidy amt is not credited back to my ac. My ac no is [protected] (SBI), My aadhaar card no[protected]. Please take initiate and do needful action at the earliest. Thank u
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    D
    D.R.Biswas
    from Kolkata, West Bengal
    Feb 4, 2015
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    Address: Kolkata, West Bengal

    I am Mr D.R.BiswaS having Customer no 07309 & LPGID no[protected] yet to receive the subsidy till today (04.02.2015) against payment of Rupees Seven Hundred Forty six only (Rs746/-) on 07.01.2015 for Gas Cylinder supplied by Indane Distributor M/S Survey Park Gas service, C-215, Survey Park Kolkata 700075 vide their Bill no [protected]. While checking with both Central Bank of India Santoshpur Branch as well as Distributor office the have simply raised their hand in this respect. It is worthwhile to mention here that permanent advance of Rs 568/- was credited to Central Bank of India Santoshpur Kolkata branch which is my linked bank. Request to look into the matter and do the needful. Further, please note, I have followed the process as per your guide line as laid down in absence of Aadhaar card alternatively. Regards Deb Ranjan Biswas
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      V
      ved prakash dhondiyal
      from Delhi, Delhi
      Feb 4, 2015
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      Address: New Delhi, Delhi

      I would like to inform you that since morning I was trying to call customer care to know about the update of my complaint No. 1840593dated 31 Jan 2015 but I was not able to talk your customer care. I am one of your old customer of your esteemed organization my consumer No. VR7234 in the name of Data Ram. I submitted all the documents in connection with change the name of consumer (from myself to Younger brother) but the distributor (O.P.Agency, Nirman Vihar, Delhi-92) charges the addl. Amount (i.e new security amount + New regulator charges etc) for change of name. I made a complaint against this issue. The purpose of this mail to request you to please look into the matter an take necessary action so that I can change the name of consumer without any charges
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        R
        rajeshlingamaneni
        from Bengaluru, Karnataka
        Feb 4, 2015
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        Address: Bangalore, Karnataka

        In Sri Krishna Service Station, Mahadevapura Ring Road, Bangalore the fuel filling persons will swipe credit cards for round figure amount. Today I got petrol filled and it cost Rs. 239.35 and he swiped for Rs. 240. He can swipe exact amount while he is doing on swiping machine which they can. This is repeating incident at this station. They will argue if we insist them to do so and make faces.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          Y
          yuvrajsingh12
          from Bengaluru, Karnataka
          Feb 4, 2015
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          Address: Nagaur, Rajasthan

          Dear Sir, I have two bank a/c one is with SBBJ, Durgapura, Jaipur (Rajasthan) and another on is with OBC Ladnun, Nagaur (Rajasthan). I have submitted my SBBJ a/c no to the Indane LPG provider (Ladnu Gas Agency) and they had linked my aadhaar no[protected] with gas connection but failed to link with bank a/c because my SBBJ a/c no is not updated with NPCI. My mobile no is [protected], Kindly update my SBBJ a/c no at NPCI.
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            K
            krishnankr
            from Thiruvananthapuram, Kerala
            Feb 4, 2015
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            Address: Thiruvananthapuram, Kerala

            I am K. Radhakrishnan, Customer no. 13653. Indane distributor is K.R. Agencies.. No.117492. I have not received subsidy amount in my Bank account after Dec 2013.The last subsidy credited was in Dec. 2013.I sent two complaints on 22/1/2015 and on 31/1/2015 I contacted them personally on 3/2/2015 and on phone on 3/2/2015 and 4/2/2015. Their stock reply is that the file is not available.When al transactions are digitalised/ computerised in Indane it is beyond my comprehension as to how my file has become unavailable. Please look into the matter and credit the subsidy amount due to me in respect of the following 3 cases. Date booking Booking no. Date of delivery of cylinder 9/6/[protected]/6/20414 31/8/[protected]/9/2014 31/12/[protected]/1/2015 . Radhakrishnan
            Feb 04, 2015
            Updated by krishnankr
            The last line of my email is mixed up. Here is the correct position. Non receipt of subsidy relates to three cases. The dates of booking were 9/6/2014, 31/8/2014 and 31/12/2014. The booking nos. were 435414, 469425 and 504513. Cylinders were delivered on 26/6/2014, 22/9/2014 and 16/1/2015
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              H
              Harjinder Singh Bachhal
              from Mohali, Punjab
              Feb 4, 2015
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              Address: Ambala, Haryana

              Dear Sir, I have linked my aadhar card[protected] to State Bank Of India, But NPCI is closed bank account linking and confirmed other bank aadhar card link its already done, My subsidy two time failed please help me Name Harjinder Singh Bank Account No [protected], (State Bank Of India) IFSC Code SBIN0016753. My LPG ID[protected] Aadhar card No[protected] Consumer No. 26052 Distt. Ambala City (Haryana) Mobile No[protected] Email Id - [protected]@gmail.com..
              Feb 06, 2015
              Updated by Harjinder Singh Bachhal
              Dear Sir, I have linked my aadhar card[protected] to State Bank Of India, But NPCI is closed bank account linking and confirmed other bank aadhar card link its already done, My subsidy three time failed please help me Name Harjinder Singh Bank Account No [protected], (State Bank Of India) IFSC Code SBIN0016753. My LPG ID[protected] Aadhar card No[protected] Consumer No. 26052 Distt. Ambala City (Haryana) Mobile No[protected] Email Id - [protected]@gmail.com..
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                P
                pravbans981
                from Delhi, Delhi
                Feb 4, 2015
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                Address: New Delhi, Delhi

                my consumer no is 13762 and i booked for refill on 30th Jan'15 with ref no. 557118 . i got a confirmation massage for booking and cash mamo " [protected]"has also generated for same on 31st Jan'15 . it should be delivered on same day but still it is not deliver. i tried to contact my gas agency but they don't pick my phone. pls do needful
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  sawra33
                  from Imphal, Manipur
                  Feb 4, 2015
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                  Address: West Champaran, Bihar

                  Dear Sir, My Self Sawrav Kumar Mishra consumer no. 3473 SV. No. [protected] i booked my cylinder through mobile my gas connection is in M/S NUTAN GAS SERVICE, Bettiah West Champaran, Bihar here is bring your kind attention several time i tried to contact to our retailer but they are deny to deliver my lpg cylinder without complain please check the position and shortout the problme which is created by my local distributors Thanks& Regards! Sawrav Kr. Mishra MOB. [protected]
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                    K
                    kanku
                    from Mumbai, Maharashtra
                    Feb 4, 2015
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                    Address: Kolkata, West Bengal

                    Sir With ref. to above, I submit that, I booked cylinder on 16.01.2015 after submission of related forms to the said dealer and got the cylinder on 19.01.2015 and paid the delivery boy Rs.746/.But a lot of time elapsed, no subsidy is credited till date. Once I enquired personally, then the person concerned checked all the matter, but could not detect the reason why it cannot be done, only said"hope within 2-3 days matter will be solved, but it is in vain. Hence I requested You to look into the matter on a top priority basis.I am aworking lady in a responsible post, so cant go personally frequently.I submit below all my particulars for your kind perusal. Name : SHILA BAIN Cons.no.FC 10299 Lpg IDL[protected] Res.add.:61, A.A.Pai Rd.Indrapuri Belgharia, Kol.700056, Mobile no:[protected],
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                      B
                      Biswanath Ganguli
                      from Naihati, West Bengal
                      Feb 4, 2015
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                      Address: North 24 Parganas, West Bengal

                      I cannot book my refill cylinder through IVRS or IOCL web portal, Every time it shows that my refill request is pending since July 2011. At present I am doing manually booking from my dealer which is very problematic. Please take necessary step so that I may book my refill either through my Mobile ([protected]) or through your website. My Details are as under Name of Consumer:Mr. Biswanath Ganguly LPG ID 3 [protected] Consumer Status Active Consumer No 05983 Consumer Name Biswanath Ganguly Address 20, CHANDRA SEKHAR ROY ROAD, GORIFA City / Town kolkata Contact details (Mobile) [protected] Email Id [protected]@yahoo.co.in Type of Connection Domestic Regards B.N.Ganguli
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                        H
                        Head Botany
                        from Ramnagar, Uttar Pradesh
                        Feb 4, 2015
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                        Address: Varanasi, Uttar Pradesh

                        Myself A.K. Roy, Varanasi, Consumer I.D. No. 11376 would like to inform you that post on-line booking system, we have never received cylinders without making repeated complaints to our Distributor The Indane Gas Service, Lanka, Varanasi. and about all the time they used to deliver it within 10 to 15 days. However, after initiation of on-line booking system, we hoped that now they should deliver within one or two days. But to our utter surprise, they have started delivery after long long delay. I have booked on 22 Jan., 2015, however, about 15 days nearing, there is no response. Even we have not received coupon generation message till date. Moreover, every time the trollymen bring the cylinder with much much less weight, say about > 1 to 1.5 KG less. Earlier when we do not have a weighing machine, they used to deliver even up-to 4 to 5 Kg. less weight (we randomly checked it from outside balance machine). But presently we have electronic balance and every time after long debate they deliver a cylinder still up-to more than 500 gm. less weight (600 gm to 900 gm) < 1 Kg. that too after repeated replacement from his trolley. Some times, they used to bring only one or two cylinder, so that we may not have much option of replacement. So under the circumstances, after long waiting, I have to complaint here. Pl. make a permanent remedy of this corruption.
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                          R
                          Ramaju
                          from Bengaluru, Karnataka
                          Feb 4, 2015
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                          Address: Bangalore, Karnataka

                          I HAVE BOOKED NEW INDANE GAS CONNECTION AT SRIRAMA GAS AGENCY HOYSALA NAGAR BANGALORE-560016 ON 29/12/14, TILL DATE I HAVE NOT RECEIVED ANY CONFIRMATION FORM THE CONCERENED AGENCY& THEY HAVE PROVIDED REG NO-2152.KINDLY DO THE NEED FUL FROM ANEETHA
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                            M
                            mehul31 patel
                            from Jamnagar, Gujarat
                            Feb 4, 2015
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                            myself mehulkumar.p.patel my lpg id no[protected].i m stay at Reliance greens at Moti khavadi, jamnagar, gujarat my gas cylinder agency name is Mahadev gas agency at jamnagar.and distance between jamnagar to Reliance Greens Moti khavadi is at least 30 km .so delivery charges 35 Rupees taken .some time in colony he is taken 30 rupee so how much current charge given to him .
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                              B
                              bnber3451
                              Feb 3, 2015
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                              Address: Kolkata, West Bengal

                              I am a consumer of Indane LPG, Consumer No.[protected], under Distributor Code[protected], M/s Swati Indian Gas Service, Kolkata-36. Since I had to stay away from my residence for 4 months I could not take any LPG refill for a long time. After my return, I booked a refill online vide Booking No.521781, dt. 21.12.14. Since the gas was not delivered even after a month, on enquiry from the Distributor I came to know that my consumership has been deactivated ( without any intimation to me ) for long non-drawal of LPG. To reactivate, I had to give fresh KYC form with documents, as advised by him. Even after that I have not been given any refill. I came to know from the Distributor that they are in dark about how to reactivate my account and are helpless in this matter. Also they could not advise me what to do to get my refill. I have been suffering for nearly 2 months for want of a refill.
                              oh god!! so sad!! how can they do so...they shud get some temporary option till then atleast so tht u can get lpg for fw months till then they can solve this issue..(if they actually want to solve)
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                                Biswanath Ganguli
                                from Naihati, West Bengal
                                Feb 3, 2015
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                                Address: North 24 Parganas, West Bengal

                                Dear Sir, I am a consumer of Indane. My Consumer ID is 05983 ( LPG ID-3 [protected] ). My Distributor Name: is SATYAM INDANE SERVICE is & Distributor Code is 140471 From last 2 years I am facing problem in booking through IVRS system also through Indane Website. Now I have to approach my distributor every time for refill booking it is very time taking and problematic. Every time I request for refill a message shown that my refill request is already pending in the system. I several time lodged complaint with My distributor, Mr. P.K.Ghosh, Area Manager, Indane (North 24 Parganas) and customer care of Indane but my complaint has not been addressed. I therefore request you to take the step so that I can book my gas over by mobile phone No [protected] or through website of indane. Regards Biswanath Ganguly 20, CHANDRA SEKHAR ROY ROAD, GORIFA [protected]@yahoo.co.in
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                                  shirish19
                                  from Belgaum, Karnataka
                                  Feb 3, 2015
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                                  Gas agency complaint

                                  Address: Belgaum, Karnataka

                                  My name is Sowmya Shirishkumar Naik LPG ID 3 [protected] and consumer Number is CX7225569.. I booked my cylinder on 27/1/205. Booking ref No 354152 But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency...
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                                  mondaldk
                                  from Kolkata, West Bengal
                                  Feb 3, 2015
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                                  Address: Nadia, West Bengal

                                  My name isAbhijit Sadhukhan, My LPG ID[protected] and consumer Number is 21477. My Indane agency is M/s CHURNI GAS SERVICE Gas Krishnanagar, Dist. NADIA, West Bengal I booked my cylinder on 08/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. My old father is very seriously sick patient, my wife is at advanced pregnant stage. Now it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don't take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee...
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    aruntj
                                    from Tellicherry, Kerala
                                    Feb 3, 2015
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                                    Address: Kannur, Kerala

                                    My name is Arun T J. My LPG ID[protected] and consumer Number is 9272. My Indane agency is Alinkeel Gas Mangad, Kannur. I booked my cylinder on 4/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don't take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee agency people are behaving indecently to them. There are people who booked Cylinders even in November 2014. When asked about my issue they are saying that my turn has not yet come. Even he can not say when will my turn come.The agency people are behaving very indecently to people. Sir, so I request you please look into the matter and take necessary steps to get my cylinders immediately and allow me to book the other cylinder which is already exhausted.
                                    My name is Arun T J. My LPG ID[protected] and consumer Number is 9272. My Indane agency is Alinkeel Gas Mangad, Kannur. I booked my cylinder on 4/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don&#039;t take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee agency people are behaving indecently to them. There are people who booked Cylinders even in November 2014. When asked about my issue they are saying that my turn has not yet come. Even he can not say when will my turn come.The agency people are behaving very indecently to people. Sir, so I request you please look into the matter and take necessary steps to get my cylinders immediately and allow me to book the other cylinder which is already exhausted.
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                                      Manojkumar kv
                                      from Malappuram, Kerala
                                      Feb 3, 2015
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                                      Address: Pathanamthitta, Kerala

                                      Sir, My distributor is Immanuel gas agencies, perunad, Pathananthitta district. Subsidy not available in my account. Adaar Card Linked. Gas Booked and delivered 4 times. Kindly take necessary step to make available subsidy at the earliest. My Adaar No.[protected], Conumer No. 203300, SBT Bank A/c No.[protected] (Ranni Branch)
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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