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Indian Oil Corporation [IOC] reviews & complaints page 367

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R
Ramaju
from Bengaluru, Karnataka
Feb 4, 2015
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Address: Bangalore, Karnataka

I HAVE BOOKED NEW INDANE GAS CONNECTION AT SRIRAMA GAS AGENCY HOYSALA NAGAR BANGALORE-560016 ON 29/12/14, TILL DATE I HAVE NOT RECEIVED ANY CONFIRMATION FORM THE CONCERENED AGENCY& THEY HAVE PROVIDED REG NO-2152.KINDLY DO THE NEED FUL FROM ANEETHA
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    mehul31 patel
    from Jamnagar, Gujarat
    Feb 4, 2015
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    myself mehulkumar.p.patel my lpg id no[protected].i m stay at Reliance greens at Moti khavadi, jamnagar, gujarat my gas cylinder agency name is Mahadev gas agency at jamnagar.and distance between jamnagar to Reliance Greens Moti khavadi is at least 30 km .so delivery charges 35 Rupees taken .some time in colony he is taken 30 rupee so how much current charge given to him .
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      B
      bnber3451
      Feb 3, 2015
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      Address: Kolkata, West Bengal

      I am a consumer of Indane LPG, Consumer No.[protected], under Distributor Code[protected], M/s Swati Indian Gas Service, Kolkata-36. Since I had to stay away from my residence for 4 months I could not take any LPG refill for a long time. After my return, I booked a refill online vide Booking No.521781, dt. 21.12.14. Since the gas was not delivered even after a month, on enquiry from the Distributor I came to know that my consumership has been deactivated ( without any intimation to me ) for long non-drawal of LPG. To reactivate, I had to give fresh KYC form with documents, as advised by him. Even after that I have not been given any refill. I came to know from the Distributor that they are in dark about how to reactivate my account and are helpless in this matter. Also they could not advise me what to do to get my refill. I have been suffering for nearly 2 months for want of a refill.
      oh god!! so sad!! how can they do so...they shud get some temporary option till then atleast so tht u can get lpg for fw months till then they can solve this issue..(if they actually want to solve)
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        Biswanath Ganguli
        from Naihati, West Bengal
        Feb 3, 2015
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        Address: North 24 Parganas, West Bengal

        Dear Sir, I am a consumer of Indane. My Consumer ID is 05983 ( LPG ID-3 [protected] ). My Distributor Name: is SATYAM INDANE SERVICE is & Distributor Code is 140471 From last 2 years I am facing problem in booking through IVRS system also through Indane Website. Now I have to approach my distributor every time for refill booking it is very time taking and problematic. Every time I request for refill a message shown that my refill request is already pending in the system. I several time lodged complaint with My distributor, Mr. P.K.Ghosh, Area Manager, Indane (North 24 Parganas) and customer care of Indane but my complaint has not been addressed. I therefore request you to take the step so that I can book my gas over by mobile phone No [protected] or through website of indane. Regards Biswanath Ganguly 20, CHANDRA SEKHAR ROY ROAD, GORIFA [protected]@yahoo.co.in
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          S
          shirish19
          from Belgaum, Karnataka
          Feb 3, 2015
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          Gas agency complaint

          Address: Belgaum, Karnataka

          My name is Sowmya Shirishkumar Naik LPG ID 3 [protected] and consumer Number is CX7225569.. I booked my cylinder on 27/1/205. Booking ref No 354152 But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency...
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          mondaldk
          from Kolkata, West Bengal
          Feb 3, 2015
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          Address: Nadia, West Bengal

          My name isAbhijit Sadhukhan, My LPG ID[protected] and consumer Number is 21477. My Indane agency is M/s CHURNI GAS SERVICE Gas Krishnanagar, Dist. NADIA, West Bengal I booked my cylinder on 08/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. My old father is very seriously sick patient, my wife is at advanced pregnant stage. Now it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don't take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee...
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            A
            aruntj
            from Tellicherry, Kerala
            Feb 3, 2015
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            Address: Kannur, Kerala

            My name is Arun T J. My LPG ID[protected] and consumer Number is 9272. My Indane agency is Alinkeel Gas Mangad, Kannur. I booked my cylinder on 4/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don't take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee agency people are behaving indecently to them. There are people who booked Cylinders even in November 2014. When asked about my issue they are saying that my turn has not yet come. Even he can not say when will my turn come.The agency people are behaving very indecently to people. Sir, so I request you please look into the matter and take necessary steps to get my cylinders immediately and allow me to book the other cylinder which is already exhausted.
            My name is Arun T J. My LPG ID[protected] and consumer Number is 9272. My Indane agency is Alinkeel Gas Mangad, Kannur. I booked my cylinder on 4/12/2014. But they have not yet issued my cylinders. My two cylinders are already empty. As both o[censored]s are employees it is very difficult to manage without cooking gas. Even though, I can not book the fresh Cylinders as they are not issued the booked cylinders. When I tried to contact the agency over phone, they don't take that. Today I went to the agency to know the details. At that time I saw a lot of people demanding for their cylinders and thee agency people are behaving indecently to them. There are people who booked Cylinders even in November 2014. When asked about my issue they are saying that my turn has not yet come. Even he can not say when will my turn come.The agency people are behaving very indecently to people. Sir, so I request you please look into the matter and take necessary steps to get my cylinders immediately and allow me to book the other cylinder which is already exhausted.
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              M
              Manojkumar kv
              from Malappuram, Kerala
              Feb 3, 2015
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              Address: Pathanamthitta, Kerala

              Sir, My distributor is Immanuel gas agencies, perunad, Pathananthitta district. Subsidy not available in my account. Adaar Card Linked. Gas Booked and delivered 4 times. Kindly take necessary step to make available subsidy at the earliest. My Adaar No.[protected], Conumer No. 203300, SBT Bank A/c No.[protected] (Ranni Branch)
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                A
                AjayKumarPal
                from New Delhi, Delhi
                Feb 3, 2015
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                Address: New Delhi, Delhi

                Hi Sir/Madam, I am the consumer of INDANE gas and my gas agent is VIDYASAGAR GAS AGENCY which is located in 12-B, RAMA MARKET, PITAM PURA NEW DELHI.I have booked the refilling request on 28 Jan 2015 and cash memo generated on 31st JAN but I still waiting for getting delivered the cylinder, When I try to speak with agency they do not pick up the phone and other contact no always get busy, I tried to dial n number of times. They always do like this way. I have also logged the complaint in last year but no action has been taken and no improvement has been done in services. Even I tried to reach customer care of IOL which is mentioned on their home page of the website but that number does not exist. Could you please take a strike action against the distributor.
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                  munindra sahoo
                  from Bengaluru, Karnataka
                  Feb 3, 2015
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                  Address: Bangalore, Karnataka

                  Hi Sir/Madam, I am one consumer of INDANE gas and my gas agent is SHRI VISHNU GAS AGENCY which is in address 1113, Vijai Complex, FCI Main Rd, Kadugodi Post, Bengaluru, Karnataka[protected] I have booked my indane gas refilling request 12jan 2015 I Have booked for refilling on 12 jan 2015 and cash memo generated on 19th JAN but i didn't receive any cylinder after that when i went after 5days, they told the order has been cancelled.I asked the reason they told some useless reason even they didn't send any sms for cancellation so how user will know that his/her booking has been canceelled, Again they regenerated the cash memo on 29th Jan as per my request and told me your gas will be delivered withing 1day, still till now i have not got. I am frustrated and again i have booked for refilling from my phone on 1st Feb, don't know when i will get. Please sir take necessery action on them for it, i am suffering a lot for this kindly irresponsible duty.
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                    C
                    Chandra Shekhar Sahay
                    from Barbil, Odisha
                    Feb 3, 2015
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                    Address: Purnia, Bihar

                    I hove booked my cylinder on21.01.2015 from my mobile no.[protected] but yet receive my cylinder. My LPG ID no. is [protected] & consumer no. 3476 . My distributor name is Pramila Indane Distributor, Purnia, Bihar. Please look in to the matter urgently as i am senior citizen so i could not pursue the matter with the distributor regularly.
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                      D
                      daya ram 305
                      from Delhi, Delhi
                      Feb 3, 2015
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                      Address: New Delhi, Delhi

                      I am a Indane Gas Customer having Customer No. 30839 and my agency is Gemini Enterprises, Next to Tehsil, Najafgarh, New Delhi-110043. I had booked a Indane Gas Cylinder (Domestic) on 18/01/2015 vide booking no. 639939. But even after passing of 16 days I have not received my cylinder and there is no one in the agency to pick the phone or resolve my query. It is totally deficiency in service due to which I am suffering a lot.
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                        V
                        vinayvarshney
                        from Delhi, Delhi
                        Feb 3, 2015
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                        Address: Dehradun, Uttarakhand

                        Sir /Madam, I am an Indane gas consumer (Consumer No. E 21585) from Dehradun (Uttarakhand) Our authorised gas agency is 'Eureka Gas Service, Panditwari, Dehradun. I have booked my gas on 09/01/2015 (Booking number 239219) and till today (03/02/2015) I have not supplied the cylinder. Though we have reminded the Agency several times and we were assured of supplying the cylinder a day or two but all failed. Within a day or two the cylinder currently in use is expected to be exhausted. Another cylinder is also lying unfilled. Thus, there will not be cooking gas availability in my house in next few days. Irregular and delayed supply has caused great inconvenience to me and my family. It is requested to kindly look at the matter and direct the gas agency to ensure the delivery of the cylinder within a day or two for which i shall be thankful to you. With regards Dr. V.K. Varshney Head Chemistry Division Forest Research institute Dehradun Mobile: [protected]
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                          anitamitra
                          from Gurgaon, Haryana
                          Feb 3, 2015
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                          Address: Kolkata, West Bengal

                          Consumer No. 5248 Anita Mitra of 18/38 Dover Lane, Kol 29 Cylinder booked on 31.12.14, Regn.No.448051, supplied on 31.01.15 after continuous chasing from 16.01.15 withoutissuing receipt/cash memo collecting/writing Rs.750/= on Blue Book. Distributor : SWARNA NIRMAL GAS SERVICE 81A Motilal Nehru Road, Kol 29
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                            yashpal gohil
                            from Rajkot, Gujarat
                            Feb 3, 2015
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                            Address: Surendranagar, Gujarat

                            Our distributor is give me answer is our head office not give me document clear subject about submit aadhaar card and ctc customer topic. my consumer no.cx9187543 and I am full document submit our distributor office.my last booking date : - 16/01/2015 and ref no. 239608. But till date I am not receive my reffil. i compalint about this topic for at office. and today my house postion is i have no reffil for any work. so pls give me reply as soon as urgent
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                              Leela Dhar Thakur
                              from Mumbai, Maharashtra
                              Feb 3, 2015
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                              My Consumer No CX 6411479 and the agency name is Neo Gas Enterprises, Kalka, Dist. Panchkula (Haryana). I had booked for a refil cylinder on mobile, Booking No 251013 dt 22 Jan and Cash memo No [protected] dt 28 Jan 2015. I asked the staff but there was not satisfactory response from them. I have tried to complaint on Mob No [protected], but always given the message this line is busy. It is also informed that I have already deposited the Aadhar Card and bank details And I have received subsidy in the month of Nov & Dec 2013 and Jan 2014. For your info and favourable action please. Thanks & Regards Leela Dhar Thakur [protected]
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                                dsms sambalpur
                                from Bargarh, Odisha
                                Feb 3, 2015
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                                Address: Sambalpur, Odisha

                                My name is padmolochan panda. I have a gas connection in Munda Gas Service, Sambalpur, Orissa. My consumer no is[protected]. I have booked a cyilinder on dated 6.1.2015 with reference no 220655. Cash memo [protected] generated on dated 31/1/2015 for the same. But I have not yet get the gas. when I contacted Munda Gas Service, Sambalpur, Orissa, they behave roughly and told me that the message has no value and they will deliver the gas when they want. I have booked several time since oct'2014. But not yet get any gas from the service provider. I came to known from various sources that Munda Gas service, sambalpur, orissa has blacked the cylinder the open market at high rate and their behave towards customers are also very rough. I, therefore request you that take necessary steps in this regard and give justice to me and other customers. my contact no is [protected] thanking you Padmolochan Panda. Sambalpur, Orissa
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                                  Mayankgupta43
                                  Feb 3, 2015
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                                  Address: New Delhi, Delhi

                                  Would request you to treat this matter on an urgent basis. I booked the gas cylinder on 12th Jan 2015 - booking no.37567 &registration no.493435 I have been hearing from the old distributor o[censored]ttam nagar, that the delay of gas cylinder from Indane godown not from there end. after 5 more days they promised that he got the cylinder & will install asap but after 23 days i still have no cylinder and their phone is off... I strongly belive that there is some illiegal activities going on, they sell cylinders in black... Would request you to look into it asap... before i record some proofs and give it to any of the media or "AAP" Phone no. - [protected] EMAIL - [protected]@yahoo.in
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                                    kamlesh.81
                                    from New Delhi, Delhi
                                    Feb 3, 2015
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                                    CONSUMER NO. IS 5362222, CONSUMER NAME IS- KAMLESH SHARMA, HO NO. 36 K1 EXTN. MOHAN GARDEN, UTTAM NAGAR, DELHI-110059, MO. NO. [protected], BOOKING DATE IS[protected] REFERANCE NO.559155 GAS NOT DELIVERED TILL DATE BY AGENCIES, AGENCIES NAME- RAJ FLAM, UTTAM NAGAR SOUTH WEST, DELHI-110059, VERY POOR SERVICES THIS AGENCIES, PLEASE TAKE AN ACTION AGAINST AGENCIES. BEST REGARDS, KAMLESH SHARMA
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                                      dinesh kr mittal
                                      from Delhi, Delhi
                                      Feb 3, 2015
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                                      Address: Saharanpur, Uttar Pradesh

                                      sir, i am the consumer of saharanpur indane gas agency, behet road, saharanpur, with consumer no-SS018946, NAME-Dinesh kr mittal, i have booked my refill on 21.01.2015 with booking no-216022(i recieved the message after booking), but distributor not accepting this massage, saying that my booking is not registered in his record, so he will not issue the cylinder, sir, i again try to book my refill, but i received the same message that i have booked my cylindr on21.01.2015 with booking no 216022, but distributor not agree. sir, i am in deep trouble because my cylinder has finished, please help. consumer no-ss018946 consumer name-dinesh kr mittal, mob no-[protected] [protected]@gmail.com and [protected]@gmail.com distributor-saharanpur indane gas agency, behet road, saharanpur
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