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Indian Oil Corporation [IOC] reviews & complaints page 372

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S
Sivaprasad K
from Ernakulam, Kerala
Jan 29, 2015
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Address: Ernakulam, Kerala

My Name is Sivaprasad.K having a LPG connection at Surya Gas Agencies (Code: 118419). My consumer number is[protected]LPG ID:[protected]. I have received a gas cylinder from the distributor on[protected] vide bill no. [protected] for Rs. 883.50 and another bill no. [protected] on[protected] for Rs. 726/- But the issue is I have not yet received the subsidy of these two bills to my bank account till date. I had already linked my adhar no to my bank account and also I have checked with the distributor that my adhar no. is linked with Indane LPG portal. On[protected] I had personally went to the distributor and had complained about the same and it is noted down their complaint note book. But till there is no action taken from the distributor or Indane. Hence I humbly request you to kindly look into this matter and do the needful to credit the subsidy of both these bills to my bank account without further dealy. If you have any clarification please fee free contact me on my mobile no. [protected] or my mail-id [protected]@gmail.com My Bank account details are given below. Bank Account No. [protected] Bank Name: State Bank of India Branch Name: Punnakkal (12856) IFS Code: SBIN0012856 My Adhar No.[protected] Kindly do the needful. Thanks & Regards, Sivaprasad.K
I have linked my Bank Account of LAKSHMI VILAS BANK, VILLUPURAM A/C.NO;[protected] for subsidy of my gas account and submitted the details with the distributor M/S.VIJAY GAS AGENCIES, VILLUPURAM, TAMILNADU My LPG ID is[protected] and my customer No is:48724, where as the subsidy sent by DD-IODBTL TO MY BANK HAS been rejected and, through SMS TO CONTACT THE DISTRIBUTOR AND DONE it two months back and I also visited the Distributor to-day also whereas the dealer has not given proper reply to me and told me to contact toll free number which is always busy.Kindly take appropriate action and release my subsidy again to my account immediately. The distributors reply is that we corrected the information regarding my gas and account details whereas that has not been updated by your office which shows blocked status till to-day.Thanks KUMAR
I am a regular customer of indane LPG cylinders. I am not receiving the LPG subsidy in my bank account under DBTL scheme. The last received subsidy in my obc bank account no. [protected] was on 12-2-15. My customer no. Is 39553 and the name of gas agency is Kamal Gas Agency Una H.p, SAP Code-9110276. Kindly look into the matter and resolve it asap.
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    girishc
    from Bengaluru, Karnataka
    Jan 29, 2015
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    Address: Thiruvananthapuram, Kerala

    Distributor - Sastri Gas Services, Trivandrum. Cylinder is never delivered at the house. I was taking the delivery from their go-down, but now they have imposed restrictions on that also. Now I have exhausted both the cylinders. They are telling that to shift the dealer.
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      Neha Mathukiya
      from Pune, Maharashtra
      Jan 28, 2015
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      Address: Ahmedabad, Gujarat

      I had feed petrol at Patel motors, Near memco, Naroda Road at 5:15pm yesterday . I had ask him 200rs petrol but he feed 50rs petrol first and then continued from 50up to 150. After my asking he told me that I have feed first 50rs and then 150rs petrol feed. But totally he feed only 150rs petrol. And the other thing is that whenever I feed 200rs petrol the meter is shows full but yesterday it was little down to the full.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        rinathakur
        from Aizawl, Mizoram
        Jan 28, 2015
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        Address: Kolkata, West Bengal

        Dear Sir, I have an Indane LPG connection with Perfect Indane Distributor, 11/3, Jessore Road, Basanta Villa, Hatkhola More, Barasat -24 Pargana (N) Pin-700124, having Consumer No.NE09635. I had initially booked for a Refill on 01.10.2014 through IVRS System against Consumer No.NE09635 (LPG ID: [protected]) and Ref. No. given was 658810 against which Cash Memo No.[protected] was reportedly (as per SMS received) generated on 01.10.2014. However, no refill was delivered and upon approaching the Distributor on 11.10.2014, I had booking for a refill again on 11.10.14 through IVRS and ref. NO.674189 against which Cash Memo No. [protected] was reportedly (as per SMS received) on 02.11.14. However, cylinder was not delivered despite assurance resulting in cancellation on dtd.25.11.14 of the Refill Booking Ref. No.674189. On contacting the Distributor, I was assured fresh Refill and the Distributor retained my Consumer-Book and the Slips for the needful. Subsequently, only on repeated follow-ups, fresh Booking was registered with Reference No.694779 on 25.11.2014 against the same on 12.12.2014 itself. However, in spite of repeated follow-ups over telephone neither the Refill has been delivered as till date. Strict action against the Distributor is solicited.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          ambarishmandal
          Jan 28, 2015
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          Dear sir or madam my name is AMBARISH MANDAL .myLPG distributor name is MONIKA INDANE SERVICE .BIRBHUM .WEST BENGAL..My LPG ID is[protected] My ADHAR no. Is[protected] .My A/C is [protected] (IFS :SBIN0002087) ... I already submitted all the documents into the bank and the distributor. Then I received the amount of types 568.00.dated 02/01/2015. I have refilled the cylinder from my distributor on 03/012015.But 25 days passed I have not received the subsidy yet. Please help me to get my subsidy amount as soon as possible... yours sincerely ...Ambarish Mandal
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            icsrijit77
            from Dharmanagar, Tripura
            Jan 28, 2015
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            I am consumer of indane having consumer no. 43289, consumer id is[protected]. my right aadhaar is[protected]. I have connected my right aadhar to indian overseae bank, Coochbehar brach Dist. Coochbehar West bengal having a/c no. SB-2394. But unfortunately wrong aadhar was connected against my consumer no (wrong aadhar no.[protected] . During this month I have collected one cylinder (cash memo no [protected] dated 09.01.2015) from local indane distributor, Dipannita gas service, Coochbehar Dist. Coochbehar West Bengal by market cost value. But I have not received any subsidised amt of money yet. So I request you to take necessay action to remove my wrong aadhar and put right aadhar against my consumer number as soon as possible. Consumer name : SRIJIT DAS Mobile: +[protected] Email:[protected]@gmail.com
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              M
              Mthun Taran
              from Kolkata, West Bengal
              Jan 28, 2015
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              Address: Kolkata, West Bengal

              Dear Sir/Madam, I am Mithun Taran from North Jagtala;P.O:Maheshtala;24 Parganas(South);Kolkata:700141.My consumer number is 7250D and LPG Id is[protected].I have my indane connection from P.K Music Stores since 1985.As a result my connection is in the name of my father Lt.Balendra Nath Taran.Since both of my parents have expired I want to change the registration name to my favour.I am the only son to my father and have a married elder sister. I shall like to hear from you regarding the appropriate process as my distributor has not shown any cooperation or advice regarding the matter. Thanking You, Yours faithfully, Mithun Taran [protected] mail id [protected]@gmail.com
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                Tiwaridhir19
                from Jaipur, Rajasthan
                Jan 28, 2015
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                I am a 72 year old widow living alone at Alwar and my son who is a serving Central Govt. employee visits me on Sundays. I have an Indane LPG connection with Govind Gas Agency, Station Road, Alwar (Rajasthan) having Consumer No. 13042. I had initially booked for a Refill on 25.12.2014 through Indane Automated Refill System against Consumer No.13042 (LPG ID:[protected] and Ref. No. given was 205700 against which Cash Memo No.[protected] was reportedly (as per SMS received) generated on 30.12.2015. However, no refill was delivered and upon approaching the Distributor on 01.12.2015, I was asked to submit Photocopies of Bank Account and Adhaar Card, which was done by me instantly. However, cylinder was not delivered despite assurance resulting in cancellation of the Refill Booking Ref. No.205700. On contacting the Distributor, I was assured fresh Refill and the Distributor retained my Consumer-Book and the Slips for the needful. Subsequently, only on repeated follow-ups, fresh Booking was registered with Reference No.[protected] on 22.01.2015 and Cash Memo No.[protected] was reportedly generated (as per SMS received) against the same on 22.01.2015 itself. However, in spite of repeated follow-ups over telephone neither the Refill has been delivered as yet nor has my Consumer-Book been returned till date. Strict action against the Distributor is solicited.
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                  Tiwaridhir19
                  from Jaipur, Rajasthan
                  Jan 28, 2015
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                  Address: Alwar, Rajasthan

                  I am a 72 year old widow living alone at Alwar and my son who is a serving Central Govt. employee visits me on Sundays. I had initially booked for a Refill on 25.12.2014 through Indane Automated Refill System against Consumer No.13042 (LPG ID:[protected] and Ref. No. given was 205700 against which Cash Memo No.[protected] was reportedly (as per SMS received) generated on 30.12.2015. However, no refill was delivered and upon approaching the Distributor on 01.12.2015, I was asked to submit Photocopies of Bank Account and Adhaar Card, which was done by me instantly. However, cylinder was not delivered despite assurance resulting in cancellation of the Refill Booking Ref. No.205700. On contacting the Distributor, I was assured fresh Refill and the Distributor retained my Consumer-Book and the Slips for the needful. Subsequently, only on repeated follow-ups, fresh Booking was registered with Reference No.[protected] on 22.01.2015 and Cash Memo No.[protected] was reportedly generated (as per SMS received) against the same on 22.01.2015 itself. However, in spite of repeated follow-ups over telephone neither the Refill has been delivered as yet nor has my Consumer-Book been returned till date. Strict action against the Distributor is solicited.
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                    M
                    MANOJDICE
                    from Delhi, Delhi
                    Jan 28, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    Dear Sir i have booked a cylinder on 31 dec 2014 and got confirmation sms on 3jan 15 with cash memo no-[protected]. today is 28 jan and iam still awaiting for the cylinder. when i asked gas agency(captain gas agency) regarding this they simply told me to ask vendor where they have already given the slip. when i contacted vendor they directed again me to gas agency. nobody is replying properly and eventually made me just like pendulum without solution. iam still to get my booked cylinder and agency people have become deaf. so request you to kindly help in this regard. my details as below MANOJ KUMAR PHONE NO-[protected], [protected] CONSUMER NO-CX8873142 GAS AGENCY NAME- CAPTAIN GAS AGENCY, PRATAP VIHAR GHAZIABAD
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                      A
                      ajay sh tiwari
                      from Delhi, Delhi
                      Jan 28, 2015
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                      Address: New Delhi, Delhi

                      Dear sir, I am registered consumer with Cust. No. 29733 with verma gas agency, I.P. Ext. Delhi - 110092. My LPG ID is 3 [protected] . I had booked my Gas for reffiling on 24/01/2015 with Booking No. 551870. I am trying to call to Verma Gas agency from last 2 days, and they are not sending our booked gas for refil and also not receiving phone of our continue call. It's their habit. They always doing same things from last year. Please, take neccesary action and help us.
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                        M
                        Muralidhar2015
                        from Yarada, Andhra Pradesh
                        Jan 28, 2015
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                        Address: Visakhapatnam, Andhra Pradesh

                        Sir, I submit to inform that I am a consumer of M/s Bindusree Enterprises, Door No.3-7-22, Opp MRO Office, Anakapalle - 531001, Visakhapatnam district (Ph No.[protected],[protected] bearing Customer No. 19855. In this connection I have booked cylinder through online on 28.12.2014 (It was cancelled by the Gas agency due to no reason) and also i have booked another cylinder through online on 13.01.2015. I have gone to the Gas agency on 17.01.2015 the receptionist told that "after 10 days you will receive the cylinder". After 10 days i have not yet received the cylinder, again I have gone the Gas agency on 28.01.2015 at 2.40 PM, the receptionist told that "another after 10 days you will receive the cylinder". I have seen the consumers not receiving cylinders even though bills were printed out and cylinders not delivering due to lack of stock / cylinders. The Gas agency have acquiring huge number of connections from villagers around the Anakapalle but they have not providing the cylinders(Full) at in-time. Hence early action may taken in this regard. Yours faithfully, Ch.Muralidhar, Senior Assistant, Acharya N.G.Ranga Agricultural University, Ministry of Agriculture, Andhra Pradesh
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                          kajal.karmick
                          from Kolkata, West Bengal
                          Jan 28, 2015
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                          Address: Kolkata, West Bengal

                          Hello, I have lost my register indane gas booking phone number. I want to register a new phone number. I have sent a sms to toll free number using following BPCL (space) dealer no with std code (space) register id and sent it to [protected]. But massage sending showing failed. some one help me about this issue. My dealer is saying you have to go our main office. They are not giving me any solutions.
                          I lost my phone which number registered with lpg indan gas connection, hence i want to change registered phone number through online method, so please tell me procedure.
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                            ROHI GAURI
                            from Solan, Himachal Pradesh
                            Jan 28, 2015
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                            Address: Bathinda, Punjab

                            My name is Rajesh Garg R/o # 519 phase 3 Urban Estate Bathinda. I have a LPG Gas Connection M 23799 at M/s, Mann Gas Service Bathinda. I have submitted documents twice Aadhar Card No[protected] to SBOP, MSC Branch Bathinda and M/S. Mann Gas Service, Bathinda in the month of October 2013 and 17.2.2014. Bank told us that my aadhar card is linked but Dealer told us that NO. Kindly look into the matter personally and solve the problem. My mobile No. is[protected], email id www.[protected]@gmail.com BANK ACCOUNT NO. [protected]/SBOP MSC BRANCH BATHINDA(PUNJAB)
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                              ikginfo
                              from Bengaluru, Karnataka
                              Jan 28, 2015
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                              Address: Bangalore, Karnataka

                              My name is Pushparaj and my gas id no is 20155, my distributor is KK Indane enterprises cambridge layout, Halasuru Bangalore 560008. I Received my refiffed cylinder on 25th jan 2015 sunday, and when i connected it to the regulator, the gas started leaking making a hissing noise, i immediatly removed it and closed the cap and connected another cylinder which i burrowed from my neighbour, since it was sunday i counld not complain. i verbaelly went to the office and complained them, they told they will send the technician, with in half an hour, but since two days no body has turned up i even mailed to the KK indane mail ID, they have not replied to it either.so pls look in the matter and see that they replace the defective cylinder.before it take some ugly turns
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                                Ram Phal Attri
                                from Delhi, Delhi
                                Jan 28, 2015
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                                Address: Panchkula, Haryana

                                Dear, please tell me the petrol rates of Haryana. I Have purchased the petrol 23 lt. from Ms Durga Oil Company, IBP Dealers, Lakhanmajra (Rohtak) Haryana on[protected]. He charged @ 60.14/- per lt. After asking the boys, they told that we can not do any thing. we can give it at this rate only. please take the necessary action against him, otherwise the matter will be forwarded to petroleum ministri. The detail of petrol pump is as below: Thanks
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Dear, please tell me the petrol rates of Haryana. I Have purchased the petrol 23 lt. from Ms Durga Oil Company, IBP Dealers, Lakhanmajra (Rohtak) Haryana on[protected]. He charged @ 60.14/- per lt. After asking the boys, they told that we can not do any thing. we can give it at this rate only. please take the necessary action against him, otherwise the matter will be forwarded to petroleum ministri. The detail of petrol pump is as below: Thanks
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                                  santkumar
                                  from Delhi, Delhi
                                  Jan 28, 2015
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                                  Address: New Delhi, Delhi

                                  Sir, I have booked my cylinder on 16.01.2015 vied Ref No. 548606 but till today I have not recd the cylinder. I have also visited the distributor Gopal Indane Office to know about the delay on 23.01.2015 they denied to deliver the cylinder on or before 28 days from last delivery. In spite of Govt announce that any consumer take delivery any time and no time boundation. They replied that Company not submitted the booking request before 28 days. I dont understand about the facts. Please do the needful. For your kind reference I am submitting the last delivery Slip. Pulkit Mishra E-245, Gali No. 7 Subhash Vihar North Ghonda Delhi -110053 Mob : [protected]
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                                    bhaveshthumber
                                    from Delhi, Delhi
                                    Jan 28, 2015
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                                    Address: Ahmedabad, Gujarat

                                    Dear sir/madam, I am Indane LPG consumer ID: 21070, and customer ID: 3 [protected]. My complain no. 1815211. I have a problem regarding Adharcard seeding in Bank. My adharcard is submitted in bank and it is linked on bank network (Bank of Baroda, gota branch, Ahmedabad, Gujarat). But it is not show online on DBTL (mylpg.in) portal. Please update it.
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                                      Tushar Sarkar
                                      from Kolkata, West Bengal
                                      Jan 28, 2015
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                                      Address: Kolkata, West Bengal

                                      Dear Sir, This is to inform you that i Tushar Sarkar, resident at 8A, Sashtitalatala Road, P.O. Talpukur, P.S. Titagarh, North 24 Parganas, West Bengal - 700123, and my consumer no is 40613.& my distributors name is Barrack pore Gas Service. Several time i am submitting them requesting latter for change my previous telephone number to my current telephone number-[protected] so that i can book my gas easily nothing is happened. Requesting you please take the action as early as possible so that i can book my gas easily. With Warm Regards, Tushar Sarkar
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        shankar_pd
                                        from Delhi, Delhi
                                        Jan 28, 2015
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                                        Address: New Delhi, Delhi

                                        Dear Sir, I have booked for my refill on 14.1.15 vide reference no. 517151 for my gas connection no. 20772. My gas agency is M/s Ranveer Enterprises, Alaknanda, New Delhi. Nither the bill has generated so far nor the delivery of gas has been done to me even after 14 days of booking for gas cylinder. Kindly take necessary action with acknowledgement to me.
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