Indian Oil Corporation [IOC] Complaints & Reviews

I am a 72 year old widow living alone at Alwar and my son who is a serving Central Govt. employee visits me on Sundays. I have an Indane LPG connection with Govind Gas Agency, Station Road, Alwar (Rajasthan) having Consumer No. 13042. I had initially booked for a Refill on 25.12.2014 through Indane Automated Refill System against Consumer No.13042 (LPG ID:[protected] and Ref. No. given was 205700 against which Cash Memo No.[protected] was reportedly (as per SMS received) generated on 30.12.2015. However, no refill was delivered and upon approaching the Distributor on 01.12.2015, I was asked to submit Photocopies of Bank Account and Adhaar Card, which was done by me instantly. However, cylinder was not delivered despite assurance resulting in cancellation of the Refill Booking Ref. No.205700. On contacting the Distributor, I was assured fresh Refill and the Distributor retained my Consumer-Book and the Slips for the needful. Subsequently, only on repeated follow-ups, fresh Booking was registered with Reference No.[protected] on 22.01.2015 and Cash Memo No.[protected] was reportedly generated (as per SMS received) against the same on 22.01.2015 itself. However, in spite of repeated follow-ups over telephone neither the Refill has been delivered as yet nor has my Consumer-Book been returned till date. Strict action against the Distributor is solicited.

I am a 72 year old widow living alone at Alwar and my son who is a serving Central Govt. employee visits me on Sundays. I had initially booked for a Refill on 25.12.2014 through Indane Automated Refill System against Consumer No.13042 (LPG ID:[protected] and Ref. No. given was 205700 against which Cash Memo No.[protected] was reportedly (as per SMS received) generated on 30.12.2015. However, no refill was delivered and upon approaching the Distributor on 01.12.2015, I was asked to submit Photocopies of Bank Account and Adhaar Card, which was done by me instantly. However, cylinder was not delivered despite assurance resulting in cancellation of the Refill Booking Ref. No.205700. On contacting the Distributor, I was assured fresh Refill and the Distributor retained my Consumer-Book and the Slips for the needful. Subsequently, only on repeated follow-ups, fresh Booking was registered with Reference No.[protected] on 22.01.2015 and Cash Memo No.[protected] was reportedly generated (as per SMS received) against the same on 22.01.2015 itself. However, in spite of repeated follow-ups over telephone neither the Refill has been delivered as yet nor has my Consumer-Book been returned till date. Strict action against the Distributor is solicited.

Dear Sir i have booked a cylinder on 31 dec 2014 and got confirmation sms on 3jan 15 with cash memo no-[protected]. today is 28 jan and iam still awaiting for the cylinder. when i asked gas agency(captain gas agency) regarding this they simply told me to ask vendor where they have already given the slip. when i contacted vendor they directed again me to gas agency. nobody is replying properly and eventually made me just like pendulum without solution. iam still to get my booked cylinder and agency people have become deaf. so request you to kindly help in this regard. my details as below MANOJ KUMAR PHONE NO-[protected], [protected] CONSUMER NO-CX8873142 GAS AGENCY NAME- CAPTAIN GAS AGENCY, PRATAP VIHAR GHAZIABAD

Dear sir, I am registered consumer with Cust. No. 29733 with verma gas agency, I.P. Ext. Delhi - 110092. My LPG ID is 3 [protected] . I had booked my Gas for reffiling on 24/01/2015 with Booking No. 551870. I am trying to call to Verma Gas agency from last 2 days, and they are not sending our booked gas for refil and also not receiving phone of our continue call. It's their habit. They always doing same things from last year. Please, take neccesary action and help us.

Sir, I submit to inform that I am a consumer of M/s Bindusree Enterprises, Door No.3-7-22, Opp MRO Office, Anakapalle - 531001, Visakhapatnam district (Ph No.[protected],[protected] bearing Customer No. 19855. In this connection I have booked cylinder through online on 28.12.2014 (It was cancelled by the Gas agency due to no reason) and also i have booked another cylinder through online on 13.01.2015. I have gone to the Gas agency on 17.01.2015 the receptionist told that "after 10 days you will receive the cylinder". After 10 days i have not yet received the cylinder, again I have gone the Gas agency on 28.01.2015 at 2.40 PM, the receptionist told that "another after 10 days you will receive the cylinder". I have seen the consumers not receiving cylinders even though bills were printed out and cylinders not delivering due to lack of stock / cylinders. The Gas agency have acquiring huge number of connections from villagers around the Anakapalle but they have not providing the cylinders(Full) at in-time. Hence early action may taken in this regard. Yours faithfully, Ch.Muralidhar, Senior Assistant, Acharya N.G.Ranga Agricultural University, Ministry of Agriculture, Andhra Pradesh

Hello, I have lost my register indane gas booking phone number. I want to register a new phone number. I have sent a sms to toll free number using following BPCL (space) dealer no with std code (space) register id and sent it to [protected]. But massage sending showing failed. some one help me about this issue. My dealer is saying you have to go our main office. They are not giving me any solutions.

My name is Rajesh Garg R/o # 519 phase 3 Urban Estate Bathinda. I have a LPG Gas Connection M 23799 at M/s, Mann Gas Service Bathinda. I have submitted documents twice Aadhar Card No[protected] to SBOP, MSC Branch Bathinda and M/S. Mann Gas Service, Bathinda in the month of October 2013 and 17.2.2014. Bank told us that my aadhar card is linked but Dealer told us that NO. Kindly look into the matter personally and solve the problem. My mobile No. is[protected], email id www.[protected]@gmail.com BANK ACCOUNT NO. [protected]/SBOP MSC BRANCH BATHINDA(PUNJAB)

My name is Pushparaj and my gas id no is 20155, my distributor is KK Indane enterprises cambridge layout, Halasuru Bangalore 560008. I Received my refiffed cylinder on 25th jan 2015 sunday, and when i connected it to the regulator, the gas started leaking making a hissing noise, i immediatly removed it and closed the cap and connected another cylinder which i burrowed from my neighbour, since it was sunday i counld not complain. i verbaelly went to the office and complained them, they told they will send the technician, with in half an hour, but since two days no body has turned up i even mailed to the KK indane mail ID, they have not replied to it either.so pls look in the matter and see that they replace the defective cylinder.before it take some ugly turns

Dear, please tell me the petrol rates of Haryana. I Have purchased the petrol 23 lt. from Ms Durga Oil Company, IBP Dealers, Lakhanmajra (Rohtak) Haryana on[protected]. He charged @ 60.14/- per lt. After asking the boys, they told that we can not do any thing. we can give it at this rate only. please take the necessary action against him, otherwise the matter will be forwarded to petroleum ministri. The detail of petrol pump is as below: Thanks

Sir, I have booked my cylinder on 16.01.2015 vied Ref No. 548606 but till today I have not recd the cylinder. I have also visited the distributor Gopal Indane Office to know about the delay on 23.01.2015 they denied to deliver the cylinder on or before 28 days from last delivery. In spite of Govt announce that any consumer take delivery any time and no time boundation. They replied that Company not submitted the booking request before 28 days. I dont understand about the facts. Please do the needful. For your kind reference I am submitting the last delivery Slip. Pulkit Mishra E-245, Gali No. 7 Subhash Vihar North Ghonda Delhi -110053 Mob : [protected]

Dear sir/madam, I am Indane LPG consumer ID: 21070, and customer ID: 3 [protected]. My complain no. 1815211. I have a problem regarding Adharcard seeding in Bank. My adharcard is submitted in bank and it is linked on bank network (Bank of Baroda, gota branch, Ahmedabad, Gujarat). But it is not show online on DBTL (mylpg.in) portal. Please update it.

Dear Sir, This is to inform you that i Tushar Sarkar, resident at 8A, Sashtitalatala Road, P.O. Talpukur, P.S. Titagarh, North 24 Parganas, West Bengal - 700123, and my consumer no is 40613.& my distributors name is Barrack pore Gas Service. Several time i am submitting them requesting latter for change my previous telephone number to my current telephone number-[protected] so that i can book my gas easily nothing is happened. Requesting you please take the action as early as possible so that i can book my gas easily. With Warm Regards, Tushar Sarkar

Dear Sir, I have booked for my refill on 14.1.15 vide reference no. 517151 for my gas connection no. 20772. My gas agency is M/s Ranveer Enterprises, Alaknanda, New Delhi. Nither the bill has generated so far nor the delivery of gas has been done to me even after 14 days of booking for gas cylinder. Kindly take necessary action with acknowledgement to me.

I booked my cylinder on 22/12/14 than it was cancelled than again rebooked than cancelled than i again booked on 15/01/15 but till date i have not got the cylinder delivered. and now i dont have gas ..what should i do plz help. MY consumer number is SV17691 and agency is sai sewa enterprises ..south delhi my contact number is [protected]

From: Suresh s <[protected]@gmail.com> To: <[protected]@indianoil.in> Cc: Date: Mon, 26 Jan 2015 17:42:06 +0530 Subject: Complaint - IOCL petrol - Anutex, Malkajgiri. Sir, It is to bring to your notice that your IOCL dealer at Anutex Malkajgiri is not filling petrol as per the rights of the customers and when asked about improper filling, did not issued bill receipt for my petrol filling for Rs.300/- on this day i.e. on[protected]Afternoon). And when wanted to register the complaint in the Complaint Register, I am not given the complaint Register and even threatened with physical abuses. I was with my son that time and it gave a very bad experience being a regular customer of IOCL. I WISH NECESSARY ACTION WILL BE INITIATED AGAINST THE SO-CALLED OWNER OF THE FILLING STATION OF IOCL AND LIVE UPTO THE PRESTIGE OF YOUR IOCL. A line in communication of the action taken against the petrol bunk may please be known to me. Thanking you. S.SURESH BABU Pvt.Secy (Gaz.) / South Central Railway

cylinder Refill was registered with refernce no. 761878 on 23 january for which cash memo no. [protected] was generated on 24th january and i was informed vide SMS dated 27th january that my cylinder has been delivered but I have not received the refill/cylinder. Nitin Aggrawal H-510, Supertech Icon, Nyay Khand-1, Indirapuram, Ghziabad, UP-201014 Mob-[protected] connection No. 74914 Distributor: yadu gas seva Company: indane

Respected sir, ma'am, This is to inform you that I have refilled the cylinder from Ankit gas agency, Gotha, Mau, U.P., on 3/Jan/2015 and also already submitted all the documents including aadhar copy at mentioned distributer and also in my bank but 25 days passed I have not received the subsidy amount and when I asked him today regarding this he replied that on that day his system was faulty and I will not get subsidy for this particular cylinder refilled. So this is a humble request to you that please do the needful for this ASAP, or reply me what is my cause if the distributor's system was faulty otherwise I will feel sorry to do this complaint at legal authority. My consumer no. is- Q13754160

i am himanshu sankhyadhar from moradabad city, having indane gas agency connection no 35440 at cheena gas agency moradabad. i have booked my cylinder on 4th of January 2015, and still on 27th jan i am not getting any gas cylinder from Indane Gas agencies. i am having following complaints against cheena gas agency moradabad. 1) NEVER DELIVER REFILLED CYLINDER ON TIME 2) CHEENA GAS AGENCY PEOPLE NEVER PICS OUR NEITHER FOR BOOKING NOR FOR ANY EMERGENCY NEWS. 3) THEIR DELIVERY BOY OR HOOKER NEVER CARRY WIGHT MEASURING MACHINE AND IF WE ASKS THEN HE SAYS "HUME AGENCY WALO NE NAHI DIA HAI", AND ON EVERY REFILLING THEY CHARGED 30 TO 50RS EXTRA AS DELIVERY CHARGES. CAN SOME ONE PLEASE HELP ME OUT TO STOP THIS CORRUPTION. REGARDS HIMANSHU

I have booked my refill cylinder on 28.12.2014 & received booking confirmation No. 244403 through SMS. I spoke to your Distributor M/s. Arasu Gas Agency, Kailasa Nathar Steet, Natham, Chengalpattu on 20th January 2015. They said no load. After Few minutes I received a SMS stating with ' booking for consumer No. 464 is registered with ref No. [protected]" Simultaneously I received one more SMS stating with Cash memo [protected]. Till (27.1.2015) Now I have not received the refill cylinder. Kindly clarify why cylinder was not delivered according to my registration No. 244403/28.12.2014. Again who was booked in my name (No. [protected]). Why till now not delivered the cylinder. I have a doubt about this distributor they are selling Cylinder to market & accounting in my name. Kindly advised to IOCL for audit for this distributor. The corruption will comes out. I tired many more time file a complaint to IOCL but I can't. There is a problem about their customer care.

faheem ur rehman E-mail:furehman78gmail.com Customer No.272121 Dealer Name:S B GAS 120 MARWARI ROAD BHOPAL Subject:- Not receiving Gas Refill in time. Respected Sir(s), I have Indane Company Gas Connection. My consumer No. is 272121, , I am not receiving Gas cylinder in time. I have complain to distributor. i bear it every month, cash memo generated but cylinder is not deliver helps us and guide us how we will get gas cylinder. Thanking you, Your faithfully, FAHEEM UR REHMAN [protected]