Indian Oil Corporation [IOC] Complaints & Reviews

My Name is Vikram Singh Shekhawat. I am Indane Gas domesti customer (Consumer No. SH-12151 received LPG Cylinder on 19.01.2015.State Bank of Patiala to have tagged my Adhar No.[protected] to State Bank of India SB A/c No. [protected].Our Distributor Name is Shahi Automobile, Delhi Cantkindly help to get my subsidy amountYours Sincerely Vikram Singh Shekhawat My Complaint No. 1826223 dated 27.01.2015 Consumber No. SH-12151 Cylender Received on 19.01.2015 SB A/c No. [protected]Bank Branch State Bank of Patiala, Palam Extn., New Delhi-110045

I had booked thro IVR No.[protected] on[protected] under no. 237141 (booking No.)and got message of Cash memo on[protected] but till date I have not received gas - My connection is at OMKARAM, OACHIRA, Customer No. 14355, SV No. [protected], distributers id MVR B-4988881.i am a govt servant and cant go and enquire everytime..they minimise their phone volume and avoid taking any calls..wen i went there to enquire i was said they wont take call for some days..they spoke very rudely.even after 2 weeks after going there they didnt distribute gas.on enquiring to similar customers we came to know that he is mismanaging the entire process..many complaints are against their service at vigilance.. Action may please be taken to deliver the gas within 15 days after booking and take necessary action immediately

Dear Sir/Madam Would Like to draw your kind attention regarding Non Receipt of LPG Subsidy. LPG No. 44867 17-Digit No. 3 [protected] Distributor Rose Gas Agency 117562 District Chennai I do not have Adhar Number I booked my details with Indian oil by net, and I received duly filled Form-4 from you. I submit the form to my distributor with necessary enclosure by last week of December'14 On 12/01/2015, I book cylinder and I got the cylinder by 14/01/2015. Bill came without subsidy and I pay full amount. But Regret to say that, I did not receive First Payment of Rs.568/- and second amount of Rs.299/- Still I am getting Mail from Indane saying that Submit bank details to LPG Distributor, but it was already submitted. My distributor Rose Gas Agency Says, my LPG account already connect for subsidy. Really do not understand, what is the reason for not getting credit in my bank account. Kindly do the needful. Thanks & Regards S.BALACHANDRAN [protected]

Ref : Consumer No. K17851 Gas Refill Booking No. 495840 dt. 3.1.15 Dealer : Kasna Gas Services, Sector Alpha – 2, Greater Noida I have booked refilling of gas cylinder vide Booking No. 495840 dt. 3.1.15 but till date I have not received the delivery of gas at my residence. On the other hand I have received SMS that Cash Memo No.[protected] on 20.1.15 issued but still gas not delivered at my residence. Kindly look into the matter and instruct the concerned agency immediately delivery of gas cylinder.

Hi there, Please find below the details of complaint: Date: 25th Jan 2015 Location: IOCL outlet in Domlur Incidence: I requested for a full tank diesel. Once filled, one of the attendant on the outlet told me that my tyre pressure is less, in the meanwhile the other attendant changed the total amount to Rs. 2245 and told me to pay. I reconfirmed the amount and he said 2245. Since my car tank capacity is below Rs. 2000, I suspected a foul play. I demanded a bill and it showed an amount of Rs.1650. I don't know how many people are fooled this way on a daily basis. Please assist. Thanks & regards, Amit

I, Dr Manmath Nath r/o C-93, Mehdauri Housing Scheme, Teliyargang, Allahabad(UP)-211004 own Indane consumer no.V 129189.I booked one LPG refill on 13.01.2015 with reference no.556281 but till date no delivery has been affected inspite of fact that IN USE cylinder was exhausted yesterday & I am with NIL LPG. Pl. do the needful.

Dear sir/Madam, I would like to draw your kind attention towards my LPG cylinder which is not getting on time after booking.This time I booked the same on 17.1.15 but till date I didn't get my cylinder and today morning my cylinder e mpty.Now Please tell me what can I do.My booking no is 576040 dt 17.1.15 Also last time I got my cylinder after 25 days of booking and that time also I purchased from someone by paying extra money of Rs.500/ that is total Rs.900/ I am complaining you after facing so many problems.Please look the matter seriously and do the needful. My Agency Name: Sona Enterprise, Masoodpur Vasantkunj New Delhi-110070 Thanks&Regards Khagender Prasad 108-c/9 Flat No.15 B Block Kishangarh Vasantkunj New Delhi-110070 Consumer No. 30215 Mob -[protected]

I have tried to fit new re-fill cylinder and regulator is not fixing properly. Till now there was no issue and this is first time I am facing this problem. Tried to contact dealer for help, but may be due to holidays he didn't respond. How come such a critical part like cylinder nozzle be non-standard??...

Hi Sir, This is Sheik Abdul kader, I’m using an “Indane LPG Domestic Cylinder” from the distributor “Sri Selvi Indane Gas Agency, Karambakkam, porur, Chennai-116, Tamil Nadu. I have booked a refill cylinder on[protected]. I called the distributor through phone to get the status of my booking. The phone rings-up, but there is no body answering the phone for 4 days. At last I went directly to the distributors office to get the status. They casually told me that they have delivered the cylinder through the delivery man “Mr. Anbu Raj”. I told that I still have not received the cylinder. In Reply I got the mobile number of the delivery man “Mr. Anbu Raj”[protected]. And I finally catched him on [protected] by his mobile number after calling more than 3 times, and received the cylinder on[protected]pm. I just asked why it has been late to deliver the cylinder. He was shouted at me, that he can deliver the cylinder whenever he receive from the distributor and collected the amount 740 rupees. I have asked why I need to pay more than the bill and I’m also nearby to the distributor. Then again he shouted like a barbarian and told that he will put the cylinder on the road, and asked me to take the cylinder, if you don’t wish to pay more than the bill. Finally I gave him the amount 740 and got my cylinder. My request is as a consumer, what is the actual amount that we need to pay for a refill cylinder even the distributor is near by of about 1km. Also, the behavior of the delivery man and the response of the distributor is very worse. I have attached the photo copy of the Gas book signed by the delivery man. After a long conversation/fight the delivery man entered the delivery date & amount in the “cash memo” column. Can you please resolve this issue. Thanks for your help on this.

I got an sms on 27.12.2014 "Cash memo [protected] generated for booking no. 239517, shall be delivered shortly. You can handover your AADHAR Card Xerox along with form-2 to Delivery boy". I also enquired 4 times directly to the distributor. But till today I didn't get the cylinder.

I have requested a refill on 17/01/15 through refernce number generated as 203932 but even today there is no supply till 26 january . this is a comman problem with the distributor and i have already made a comalpin to this but problem exst the same numbers provided by distributor does not work and response is negligible through this number . my consumer number is 09944k and the distributor is kashi gas and appliances . kindly look into the matter. jai Hind . happy repulic day syed raza [protected]

My self mungaram shakyawar I have book my cylinder 14 jan 2015. But my cylinder is not delivered so i have submitted a complaint customer care no. Whose complaint no is 1809303. but after some time my booking is cancelled.Reason give due to shshrtage.but my friend book clynder on 21 jan whose clylinder is delivered afer 3 days. So why my booking is cacelled. I want to proper reason. My consumer no. is 35194 balaji gas agency bhind madhya pradesh.

I have booked a refill gas cylinder on 07.01.2015 for consumer number 192 vide booking reference number 900322. On 14.01.2015 an amount of Rs.568/- has been credited in my saving account in SBI account No.[protected] but after lapse of 19 days till date delivery not given by the Gas agency(Lalmani Indane, Raipur, Chhattisgarh) due to which i am facing a lot of problem. Kindly arrange to deliver the same immediately.

In all my documents my name is Samir Kumar Mandal but unfortunately in my LPG connection it was Samir Mondal. My distributor, Champadanga Indane, Hooghly, W.B has corrected my name as a result my consumer no has been changed. My Adhar no was linked to my old consumer no and it needed removal immediately in order to link it to my new consumer no.Finding no other alternative my Distributor has linked my Bank A/C to new consumer no. My other details are given here. Old consumer no-5525, new consumer no CX16110249, SBI A/c no-[protected], Adhar no.[protected].

Hello my name is c.m .patel from Vadodara, Gujarat. My gas agency name is gurukrupa gas, karelibaug, Vadodara I linked my adhar no in both SBI bank and gas office My consumer no is 28254 Now on date 5/1/2015 I issue on gas cylinder...but unfortunately it's subsidies amount transfer in 3rd party icici bank a/c... I cecked in Bank but it was ok by bank ...then I checked in gas agency they reply they transfer Rs. In 3rd party icici a/c...and they not give satisfied answer so now what can I do ...please help me as soon as possible.

Sir, Gas Agency:Subh Laxmi Gas Agency. Consumer Name/No: Lajja Wati/CX11231758 Gas Agency:Subh Laxmi Booking No:390645 - date 20th Jan 2015.cash memo [protected][protected]:39 A.M.).& Massage Recevied Registered M.No. Gas has been delivered[protected]:51. But Till now i have not received refill Cylinder, So, Please Send my Refill Cylinder & Check Status.

Sir, With ref to IOC Ref No. BNK[protected] dated 06 Jan 2015, I am down loaded Form No.4 from IOC website and tried two times to handed over to the Dealer i.e.Coral Agencies, Puthiyacavu Mavelikara. But they are denied to accept form No.4 from my side and said that, My Gas connection also linked with aadhar and Bank account.On that I could not handed over to them with Bank details. However, I have to submit that My Aadhar no,[protected] already linked with Bank details i.e account No, [protected] with SBT Kochalummodu (SBTR0000449) and regularly credited subsidy since.16/7/2013. except subsidy of Gas Bill No.[protected] dated[protected]. It is therefore requested that, the subsidy pertaining to my above LPG ID No.[protected], Consumer No.5334 may be rearranged to my above Aadharbased Bank account i.e. [protected] with SBT Kochalummodu, so that I could continue your valuable service without any hassile and puzzle. Thanking you, Yours faithfully Mathew. M.O. Malayil Krupalaya, Kunnom.PO. Mavelikara

We booked refill on Dt. 10-Jan-2015 vide order no. 437517 / Cash Memo No. [protected], but the cylinder has not yet been delivered till date (25-Jan-2015) whereas we have received an SMS from Indane on our registered mobile no. confirming delivery of cylinder. Such a pethetic service is provided to consumers at Hardev Gas Jalandhar Cantt Punjab. Moreover, No one picks up the calls at Hardev Gas Jalandhar Cantt. Tried to submit feedback on Indane portal but of no use as you are able to update your details on portal but cannot submit because no submit key has been provided to make us fool. Never ever come across such a poor service ! Is this customer service or avoiding customers ? Need immediate action from concerned authorities.

Dear Sir, I have registered myself on Indane portal but when want to login as a consumer ten massage reflect that UNVARIFIED ACCOUNT. As suggestion ginen by the Indane customer care when try to register again then massage shows that you have already registered. I do not know that how to verify account detail so i can able to login. So kindly please check my login detail & do the needful. Regards ARUN KUMAR AWASTHI Mobile: +91-[protected]...

My LPG-ID[protected] and my Adhar Card No[protected] both are linked to my Bank Account No [protected] of Indian Overseas Bank, C Scheme, Jaipur. I Booked the reffil on 13.01.2015 and got the message on 15.01.2015 that the advance LPG Subsidy of Rs 568.00 has been failed in my account. The cylinder is also supplied vide bill No. [protected] dated 16.01.2015 of M/S Asal Durg Enterprises, Jaipur.My Consumer No is 15100. I Could not understand the reason of failing subsidy. Santosh Kumar Gupta