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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

Complaints 13306

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Address: New Delhi, Delhi

I booked my cylinder on 22/12/14 than it was cancelled than again rebooked than cancelled than i again booked on 15/01/15 but till date i have not got the cylinder delivered. and now i dont have gas ..what should i do plz help. MY consumer number is SV17691 and agency is sai sewa enterprises ..south delhi my contact number is [protected]

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Address: Hyderabad, Andhra Pradesh

From: Suresh s <[protected]@gmail.com> To: <[protected]@indianoil.in> Cc: Date: Mon, 26 Jan 2015 17:42:06 +0530 Subject: Complaint - IOCL petrol - Anutex, Malkajgiri. Sir, It is to bring to your notice that your IOCL dealer at Anutex Malkajgiri is not filling petrol as per the rights of the customers and when asked about improper filling, did not issued bill receipt for my petrol filling for Rs.300/- on this day i.e. on[protected]Afternoon). And when wanted to register the complaint in the Complaint Register, I am not given the complaint Register and even threatened with physical abuses. I was with my son that time and it gave a very bad experience being a regular customer of IOCL. I WISH NECESSARY ACTION WILL BE INITIATED AGAINST THE SO-CALLED OWNER OF THE FILLING STATION OF IOCL AND LIVE UPTO THE PRESTIGE OF YOUR IOCL. A line in communication of the action taken against the petrol bunk may please be known to me. Thanking you. S.SURESH BABU Pvt.Secy (Gaz.) / South Central Railway

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jan 27, 2015

Updated by SURESH BS Subject: Complaint - IOCL petrol - Anutex, Malkajgiri.
Sir, It is to bring to your notice that your IOCL dealer at Anutex Malkajgiri is not filling petrol as per the rights of the customers and when asked about improper filling, did not issued bill receipt for my petrol filling for Rs.300/- on this day i.e. on[protected]Afternoon). And when wanted to register the complaint in the Complaint Register, I am not given the complaint Register and even threatened with physical abuses. I was with my son that time and it gave a very bad experience being a regular customer of IOCL. I WISH NECESSARY ACTION WILL BE INITIATED AGAINST THE SO-CALLED OWNER OF THE FILLING STATION OF IOCL AND LIVE UPTO THE PRESTIGE OF YOUR IOCL. A line in communication of the action taken against the petrol bunk may please be known to me. Thanking you. S.SURESH BABU / South Central Railway

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Address: Ghaziabad, Uttar Pradesh

cylinder Refill was registered with refernce no. 761878 on 23 january for which cash memo no. [protected] was generated on 24th january and i was informed vide SMS dated 27th january that my cylinder has been delivered but I have not received the refill/cylinder. Nitin Aggrawal H-510, Supertech Icon, Nyay Khand-1, Indirapuram, Ghziabad, UP-201014 Mob-[protected] connection No. 74914 Distributor: yadu gas seva Company: indane

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Address: Mau, Uttar Pradesh

Respected sir, ma'am, This is to inform you that I have refilled the cylinder from Ankit gas agency, Gotha, Mau, U.P., on 3/Jan/2015 and also already submitted all the documents including aadhar copy at mentioned distributer and also in my bank but 25 days passed I have not received the subsidy amount and when I asked him today regarding this he replied that on that day his system was faulty and I will not get subsidy for this particular cylinder refilled. So this is a humble request to you that please do the needful for this ASAP, or reply me what is my cause if the distributor's system was faulty otherwise I will feel sorry to do this complaint at legal authority. My consumer no. is- Q13754160

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R

reddypj

from Alampur, Telangana

Jan 28, 2015

p.janardhana reddy <[protected]@gmail.com>
Jan 24 (4 days ago)

to sadaanandainda.
From P.Janardhanareddy, 87/968 syndicate Bank colony.BCamp PO.Kurnool Cell:[protected]
Custer No.807508
Pl.Refer to Cash bill No.[protected] dated[protected]
I have not received the credit for subsidy portion in may Bank account. For information I Have SB.a/c No.[protected] in IOB Diocese branch IFC Code IOB[protected] I have furnished with My aadhar card and bank details as per your acknowledgement dated 27-2013.
Please credit the subsidy amount to my account if not credited so far.
Please conform. I AM 71 YEARS OLD PLEASE DONOT MAKE ME RUN FROM PILLER TO POST FOR SUBSIDY AMOUNT

NB: I regret you have not responded to my telephone calls while your booking service is good your response to phone calls is not up to mark.

Awaiting to receive your response soon

p janardhanareddy

R

reddypj

from Alampur, Telangana

Jan 28, 2015

p.janardhana reddy <[protected]@gmail.com>
Jan 24 (4 days ago)

to sadaanandainda.
From P.Janardhanareddy, 87/968 syndicate Bank colony.BCamp PO.Kurnool Cell:[protected]
Custer No.807508
Pl.Refer to Cash bill No.[protected] dated[protected]
I have not received the credit for subsidy portion in may Bank account. For information I Have SB.a/c No.[protected] in IOB Diocese branch IFC Code IOB[protected] I have furnished with My aadhar card and bank details as per your acknowledgement dated 27-2013.
Please credit the subsidy amount to my account if not credited so far.
Please conform. I AM 71 YEARS OLD PLEASE DONOT MAKE ME RUN FROM PILLER TO POST FOR SUBSIDY AMOUNT

NB: I regret you have not responded to my telephone calls while your booking service is good your response to phone calls is not up to mark.

Awaiting to receive your response soon

p janardhanareddy

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Address: Moradabad, Uttar Pradesh

i am himanshu sankhyadhar from moradabad city, having indane gas agency connection no 35440 at cheena gas agency moradabad. i have booked my cylinder on 4th of January 2015, and still on 27th jan i am not getting any gas cylinder from Indane Gas agencies. i am having following complaints against cheena gas agency moradabad. 1) NEVER DELIVER REFILLED CYLINDER ON TIME 2) CHEENA GAS AGENCY PEOPLE NEVER PICS OUR NEITHER FOR BOOKING NOR FOR ANY EMERGENCY NEWS. 3) THEIR DELIVERY BOY OR HOOKER NEVER CARRY WIGHT MEASURING MACHINE AND IF WE ASKS THEN HE SAYS "HUME AGENCY WALO NE NAHI DIA HAI", AND ON EVERY REFILLING THEY CHARGED 30 TO 50RS EXTRA AS DELIVERY CHARGES. CAN SOME ONE PLEASE HELP ME OUT TO STOP THIS CORRUPTION. REGARDS HIMANSHU

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H

Himanshu Propworld

from Agra, Uttar Pradesh

Jan 27, 2015

my contact no is [protected]

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Address: Kanchipuram, Tamil Nadu

I have booked my refill cylinder on 28.12.2014 & received booking confirmation No. 244403 through SMS. I spoke to your Distributor M/s. Arasu Gas Agency, Kailasa Nathar Steet, Natham, Chengalpattu on 20th January 2015. They said no load. After Few minutes I received a SMS stating with ' booking for consumer No. 464 is registered with ref No. [protected]" Simultaneously I received one more SMS stating with Cash memo [protected]. Till (27.1.2015) Now I have not received the refill cylinder. Kindly clarify why cylinder was not delivered according to my registration No. 244403/28.12.2014. Again who was booked in my name (No. [protected]). Why till now not delivered the cylinder. I have a doubt about this distributor they are selling Cylinder to market & accounting in my name. Kindly advised to IOCL for audit for this distributor. The corruption will comes out. I tired many more time file a complaint to IOCL but I can't. There is a problem about their customer care.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Bhopal, Madhya Pradesh

faheem ur rehman E-mail:furehman78gmail.com Customer No.272121 Dealer Name:S B GAS 120 MARWARI ROAD BHOPAL Subject:- Not receiving Gas Refill in time. Respected Sir(s), I have Indane Company Gas Connection. My consumer No. is 272121, , I am not receiving Gas cylinder in time. I have complain to distributor. i bear it every month, cash memo generated but cylinder is not deliver helps us and guide us how we will get gas cylinder. Thanking you, Your faithfully, FAHEEM UR REHMAN [protected]

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Dear Sir. As i am located in sonepat haryana state..my current location in verdhman gardenia sector-10 village rai pur. in my document my add. is set-12, as new add. is already updated with my agency. but problem is that agency refused to supply at my new add. pl. look into this & do needfull at your end my consumer no. is 24941. name of agency-Arvind gas agency..kabirpur. sonepat

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Address: New Delhi, Delhi

dhiraj ray E-mail:dhiraj.[protected]@gmail.com Customer No.5391917 Dealer Name: Ridhi Indane services shop no. 7, m.s plaza, c-76, gandhi market hari nagar, new delhi. ph[protected],[protected] Subject:- Not receiving Gas Refill in time. Respected Sir(s), I have Indane Company Gas Connection. My consumer No. is 5391917, at Ridhi Indane services shop no. 7, m.s plaza, c-76, gandhi market hari nagar, new delhi. ph[protected],[protected], I am not receiving Gas cylinder in time. I have complain to distributor. i bear it every month, cash memo generated [protected] but cylinder is not deliver helps us and guide us how we will get gas cylinder. Thanking you, Your faithfully, dhiraj ray [protected]

Jan 28, 2015

Updated by raydhriaj Gas Refill

Jan 28, 2015

Updated by raydhriaj complain not resolved

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Address: New Delhi, Delhi

please refer to my consumer no 52638 in my name asha rawat, i booked one cylinder under ref no[protected] dt 14.02.2014 through sona enterprises, on delivery i pay rs 1134.00 full amount, but subsidy amount of rs 720.00 in not credited in my saving account no[protected] in icici bank, copy of both attached for your ready reference. please see to it.

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Address: New Delhi, Delhi

To, The Manager Indane Gas New Delhi Subject: Complaint against delivery of cash memo number [protected]. This is to inform you that I have booked gas on 6th January 2015, consumer number 7874, in the name of Vimla Dungriyal and received cash memo no. [protected]. Till date I have not received my cylinder. The delivery man every time says that today he will provide us the cylinder but not giving cylinder. Due to this, we are facing lots of problem. The delivery man is giving cylinder to those persons who have no cash memo and they are selling the cylinder in black in the market. Every consumer of Burari Indane is facing this problem since very long time. It is my humble requests to you please take appropriate action against delivery man Mintu ([protected]) and Service provider Burari Indane. I shall remain grateful to you for this kindness. Please do the needful as soon as possible. Thanking you. Vimla Dungriyal Consumer No. 7874 [protected]

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Address: Mathura, Uttar Pradesh

Prabhandhak Mahoday Indain Gas service ( comp.) Mera lpg custumer no.- 15966 he .Mera name is than singh s/o shri bhoopal singh .Add. - H.No.- 215 / 95 Daivil nagar, Krishna nagaa, Dist.- Mathura ( u.p), pin.- 281004 he. jo ki bina karan bataye band ( closs ) kar diya gaya . jiski sikayat mene mayank ges service mathura bhanch me ki . mujhe nataya gaya ki mera connection ges company ne kiya he . Atah aap se sadar anurodh he . ki app jald se jald mery samishya ka samadhan karne ki kripa kare . Apka grahak Than singh s/o shri bhoopal singh H.No.- 215/95, daivil nagar kishan nagar mathura pin- 281004 customer no. - 15966 cont- no - [protected]

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Address: New Delhi, Delhi

My Name is Vikram Singh Shekhawat. I am Indane Gas domesti customer (Consumer No. SH-12151 received LPG Cylinder on 19.01.2015.State Bank of Patiala to have tagged my Adhar No.[protected] to State Bank of India SB A/c No. [protected].Our Distributor Name is Shahi Automobile, Delhi Cantkindly help to get my subsidy amountYours Sincerely Vikram Singh Shekhawat My Complaint No. 1826223 dated 27.01.2015 Consumber No. SH-12151 Cylender Received on 19.01.2015 SB A/c No. [protected]Bank Branch State Bank of Patiala, Palam Extn., New Delhi-110045

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G

gpcin

from Delhi, Delhi

Jan 27, 2015

My Name is Vikram Singh Shekhawat. I am Indane Gas domesti customer (Consumer No. SH-12151 received LPG Cylinder on 19.01.2015.State Bank of Patiala to have tagged my Adhar No.[protected] to State Bank of Patiala SB A/c No. [protected].Our Distributor Name is Shahi Automobile, Delhi Cantkindly help to get my subsidy amountYours

Sincerely

Vikram Singh ShekhawatMy
Complaint No. 1826223 dated 27.01.2015

Consumber No. SH-12151

Cylender Received on 19.01.2015

SB A/c No. [protected]Bank Branch State Bank of Patiala, Palam Extn., New Delhi-110045

D

debanjana ghosh

from Shillong, Meghalaya

Jun 18, 2015

I have not received back the subsidy amount in LPG was delivered to me
on[protected] cash memo no.[protected]
[protected] do [protected]
[protected] do [protected] of my LPG ID No.[protected] under dealer baranagar gas service. I have submitted adhar details to ioc gas distributor and to my bank. distributor had also confirmed that my bank account is connected with lpg no. my aforesaid subsidy amt. was not credited till date. I request to credit subsidy to my bank account.

ranjana ghosh, state bank of india south sinthee (5374), kolkata sb a/c no [protected]
adhar no[protected]

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Address: Kollam, Kerala

I had booked thro IVR No.[protected] on[protected] under no. 237141 (booking No.)and got message of Cash memo on[protected] but till date I have not received gas - My connection is at OMKARAM, OACHIRA, Customer No. 14355, SV No. [protected], distributers id MVR B-4988881.i am a govt servant and cant go and enquire everytime..they minimise their phone volume and avoid taking any calls..wen i went there to enquire i was said they wont take call for some days..they spoke very rudely.even after 2 weeks after going there they didnt distribute gas.on enquiring to similar customers we came to know that he is mismanaging the entire process..many complaints are against their service at vigilance.. Action may please be taken to deliver the gas within 15 days after booking and take necessary action immediately

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Address: Chennai, Tamil Nadu

Dear Sir/Madam Would Like to draw your kind attention regarding Non Receipt of LPG Subsidy. LPG No. 44867 17-Digit No. 3 [protected] Distributor Rose Gas Agency 117562 District Chennai I do not have Adhar Number I booked my details with Indian oil by net, and I received duly filled Form-4 from you. I submit the form to my distributor with necessary enclosure by last week of December'14 On 12/01/2015, I book cylinder and I got the cylinder by 14/01/2015. Bill came without subsidy and I pay full amount. But Regret to say that, I did not receive First Payment of Rs.568/- and second amount of Rs.299/- Still I am getting Mail from Indane saying that Submit bank details to LPG Distributor, but it was already submitted. My distributor Rose Gas Agency Says, my LPG account already connect for subsidy. Really do not understand, what is the reason for not getting credit in my bank account. Kindly do the needful. Thanks & Regards S.BALACHANDRAN [protected]

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S

Sukhendra Pal Singh

from Allahabad, Uttar Pradesh

Feb 12, 2015

LPG subsidy for refill cylinder supply against booking no.752672 was made on 31st jan 2015 but subsidy has not been credited to my bank account while the subsidy for earlier booking no.735777was credited .
Deshraj Verma
Consumer no. 33659

D

Dharam Pal Singh Bist

from Mustafabad, Haryana

Feb 25, 2015

Dated: 25th Feb 2015
To,
Indian Oil Corporation

Sub: LPG Subsidy credit - regarding
Ref: (1) Aadhar Card No.[protected]
(2) Indane LPG Consumer No 008686
(3) Bank of Maharashtra A/c No. [protected]
(4) Mob No. [protected]
(5) Email ID bistdps#yahoo.co.in

Dear Sir,

As is required, I had linked my Indane LPG ID[protected] with my Aadhar card No.[protected] and Bank of Maharashtra (BOM) bank account and its confirmation were received via SMS from AD IODBTL on 31ST Dec 2014-. In this connection please note that

1. Recently I have received an Indane LPG cylinder from M/s Urvarshi Enterprises but its subsidy could not be credited as earlier link of Aadhar No with bank a/c has become in-activated.as intimated via SMS by DD-IOBTL on 19th Feb 2015
2. As suggested, I once again contacted Indane LPG distributer and Maharashtra bank and got re-linked my Aadhar cad with Indane LPG ID and BOM a/c on 20th Feb 2015
3. However, I have neither received any confirmation from DD-IOBTL regarding necessary linking of Aadhar card with LPG ID and bank a/c nor subsidy is credited in my above mentioned BOM a/c No. [protected].
.
You are, therefore, requested to look into the matter and arrange to credit admissible LPG subsidy in my BOM a/c and oblige.

Thanking you in anticipation, I remain

Yours Truly

Dr Dharam Pal Singh Bist
C-3/101, PWO Housing Complex,
Sector 43, Sushant Lok
Gurgaon 122009 (Haryana)

bachan. kalura

from Dehradun, Uttarakhand

Mar 25, 2015

Dear sirs,
Even after delivery of gas cylinder, I have not received subsidy.Feedback center &amp; my customer console shows that Bank Account not linked to LPG.I contact the customer care center of company, they told me that U r linked to DBTL scheme but due to wrong spellinng of name or data not updated by the agency, subsidy could not be credited, thereafter I visited to gas agency on dtd.4-3-2015, they refused to update data &amp; Correct spelling of my Name as B.S.KALURA as on AADHAAR.Inspite They advice me to go through new connection.What should I do ?
Bachan Singh Kalura
[protected]
Consumer no.15068
Uttaranchal gas service
Dehradun.

R

Ramaswamy Sundararajan

from Chennai, Tamil Nadu

Jun 19, 2015

I am a customer of Indane Distributor Prathana Gas Agency, Moovarasanpet, Chennai-600091 My customer number is 22482

. My 17 digit number is[protected] I have not received my Indane gas subsidy for the last three supplies.This in

spite of my repeated reminders.In between I received a mail saying that the subsidy for the second supply was remitted to a

wrong customer.My request for the mistake to be rectified and my account credited has not been answered.

A PSU can not act with such insensitivity to customer needs.I consider this as deficiency of service. If the

problem is not satisfied within 10 days and the subsidy for the three supplies credited to my SB Account[protected] with

the Velachery Branch of the State Bank Of India in Chennai, I will be constrained to look for other means of having my dues

recovered.
If

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Address: Gautam Buddh Nagar, Uttar Pradesh

Ref : Consumer No. K17851 Gas Refill Booking No. 495840 dt. 3.1.15 Dealer : Kasna Gas Services, Sector Alpha â€“ 2, Greater Noida I have booked refilling of gas cylinder vide Booking No. 495840 dt. 3.1.15 but till date I have not received the delivery of gas at my residence. On the other hand I have received SMS that Cash Memo No.[protected] on 20.1.15 issued but still gas not delivered at my residence. Kindly look into the matter and instruct the concerned agency immediately delivery of gas cylinder.

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Address: Bangalore, Karnataka

Hi there, Please find below the details of complaint: Date: 25th Jan 2015 Location: IOCL outlet in Domlur Incidence: I requested for a full tank diesel. Once filled, one of the attendant on the outlet told me that my tyre pressure is less, in the meanwhile the other attendant changed the total amount to Rs. 2245 and told me to pay. I reconfirmed the amount and he said 2245. Since my car tank capacity is below Rs. 2000, I suspected a foul play. I demanded a bill and it showed an amount of Rs.1650. I don't know how many people are fooled this way on a daily basis. Please assist. Thanks & regards, Amit

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Allahabad, Uttar Pradesh

I, Dr Manmath Nath r/o C-93, Mehdauri Housing Scheme, Teliyargang, Allahabad(UP)-211004 own Indane consumer no.V 129189.I booked one LPG refill on 13.01.2015 with reference no.556281 but till date no delivery has been affected inspite of fact that IN USE cylinder was exhausted yesterday & I am with NIL LPG. Pl. do the needful.

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Address: New Delhi, Delhi

Dear sir/Madam, I would like to draw your kind attention towards my LPG cylinder which is not getting on time after booking.This time I booked the same on 17.1.15 but till date I didn't get my cylinder and today morning my cylinder e mpty.Now Please tell me what can I do.My booking no is 576040 dt 17.1.15 Also last time I got my cylinder after 25 days of booking and that time also I purchased from someone by paying extra money of Rs.500/ that is total Rs.900/ I am complaining you after facing so many problems.Please look the matter seriously and do the needful. My Agency Name: Sona Enterprise, Masoodpur Vasantkunj New Delhi-110070 Thanks&Regards Khagender Prasad 108-c/9 Flat No.15 B Block Kishangarh Vasantkunj New Delhi-110070 Consumer No. 30215 Mob -[protected]

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Address: Hyderabad, Andhra Pradesh

I have tried to fit new re-fill cylinder and regulator is not fixing properly. Till now there was no issue and this is first time I am facing this problem. Tried to contact dealer for help, but may be due to holidays he didn't respond. How come such a critical part like cylinder nozzle be non-standard??...

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