Indian Oil Corporation [IOC] Complaints & Reviews

We have requested the gas station to put Deisel of worth ₹23000 and have paid for the same, the station had even then filled Deisel of ₹24874, when asked the staff are yelling back at us. When asked for bill they have told us automated bill copy and have given us a hand written copy which is mostly the fake one I have attached bellow, please look into this matter and contact me back on manager.[protected]@gmail.com

Dear Sir,
My self Amit jangra, Yesterday night I have suffered the very bad behaviors' details are below :-

Petrol Pump Name Janta kissan Seva Kendra
Address :- Vpo Mirka, Hisar Tosham Road.
Disst & Tehsil Hisar.

Complaint Description :- Yesterday I am going to Home with my faimly (wide & childern ) from village Dabra to Kanwari village time was around 11pm at once my bike no HR20AH3499 Make Splender Plus, fuel get at once nil near by said petrol pump then I put the request for filling some qty of fuel (petrol) but I Surprised that The employee of said petrol pump get started abuse word, Misbehave and refused for filling fuel in my bike. They were refused to filling fuel after 09:30pm in case owner also told him they are not filled oil in any vehicle.

Note :- I am the regular customer of Indian Oil after this scenario I have not recommended / suggest any person to use Indian Oil Service.

Please take strict action against said Petrol Pump otherwise I have go to consumer court.

Regards,
Amit Jangra
Ph [protected]
[protected]
Village Kanwari
Disst Hisar
Tehsil Hansi
Pin Code 125001

The indane south madras gas agency in Mandaveli thiruvengadam street is going high and peak by harassing and responding to customers . Lady named Samundiswari in the gas agency is harassing customers and reposmding like we are there for begging something . This already raised compliant in indane but till now shorted out . So now we are creating the consumer complaint . This is continuing . Shortly I will share all the complaint ticket number. The gas agency number [protected]

I have booked lpg gas cylinder on 5th sep but cylinder still not delivered and surprisingly gas subsidy money credited.
Kindly deliver the cylinder.
My consumer number is [protected].
Agency - Om sai indane, patna.

Kindly do the needful and deliver the cylinder as soon as possible.
However due to non delivery of the gas i have also rebook the booking.
Thanking you,
Sonam Kumari

I have booked gas cylinder on 5th sep but gas cylinder still not delivered and got a message for subsidy ammount credited.
I have contacted many times to vendor and agency but failed.
My gas agency is- om sai indane patna.
My consumer number is [protected]

Kindly deliver the cylinder.
Thanking you,
Sonam Kumari

Cons. no. 20055, Ord ref no.[protected],
Agency Name Coastal Gas, Vypin

We have booked an order for gas on 07.09.2023. On Friday 08.09.2023 invoice was generated at 3.53 pm. Same day we have made online payment at 10.34pm. And received confirmation receipt also at the same time. But next day it was cancelled. So we enquired regarding this to agency, but they asked payment again, for deliver the cylinder. We have no money for make payment second time.

We would like to know that after making online payment why this order has been cancelled?

Looking forward your reply and solution for getting the cylinder at the earliest.

Today U booked gas in indane app. While making payment amount is debited and confirmation not received. Kindly help me.

Gas No. CX14591606
Nagaraj D
[protected]

I got a text message at 9:42AM 07-Sep-2023 that you have ordered for booking for LPG cylinder with Ref-No.[protected] and expected delivery will be 1 day. At 10:41AM just after one hour I got another message that your order is delivered with invoice no[protected]. I have not booked any cylinder nor I got any still someone is using my account and taking my cylinder, the same was happened last month as well but I ignored that time. Please...

Its been 3 days that I have submitted all my transfer docs in ramamurhty nagar indane gas agency(bangalore) n paid amount, am yet to get my cylinder. Have been literally begging these guys citing my 2 small kids not been able Have proper food and send the cylinder on priority but these ruthless merciless guys have no affect.

Dear Sir,

my indane gas connection has been suspended. please request to you active my connection.

Name.Natubhai Jayantibhai Parmar

Consumer No.[protected]

Address.Sdb - 100 Adipur,
Near Santoshi Circle,
Adipur, -370230, Kutch, Gujarat, India

I have booked a indane gas cylinder through paytm UPI on 29th of August..later on same day I cancelled the order through indianoil one application which then shows that the refund has been done but it is not credited in my account..

Consumer details;
Name:Narshibhai mohanlal gadhia
Consumer no. 08719
LPG I'd: [protected]

Payment details;
Transaction ID: PT013241B01IORA4QFW8
Payment mode: UPI

Please help me receiving my refund..
Regards.

Dear Sir,
I am Ramalingam from Tenkasi, Tamilnadu.
My contact no is [protected].
My consumer no is 42646
The relationship id is [protected]
My distributor's name and address
SRI CHAKRA ENTERPRISES
119, RAILWAY FEEDER ROAD, TENKASI 627 811. ( RTD 558 ) ( RTD 558 ) TENKASI
I received the last two cylinders without a clear expiration code. One is A 23. It was delivered last month.
I have attached photos for your reference.
What are the safety instructions available in your distributor?
How it was delivered to me.
Kindly give the response to my complaint as early as possible.

SIR
I have to bring to your knowledge, continuous non availability of Air at following fuel station situated at Mumbai-Goa Highway.
SHREE PUEL STATION,
Village : Asalade, Taluka : Kankavli, Dist Sindhudurg, Maharashtra- 416602.
Shree Fuel station is also not maintaining any Complaint Register.
Please look in to this personally.
M.R. WARANG
EX- CHIEF MANAGER FINANCE AND ACCOUNTS ONGC
(M) [protected]

Sir
I would like to bring to your notice that PATULI INDANE, Ghosh Para, Kolkata-700094 has sent an executive to check the Gas connection, placement of cylinders, etc and has charged Rs. 236/-.
In this context, my humble submission is that in case any checking is mandatory then such expense should be borne by the distributer and not passed on to the customer.
Regards
B Purkayastha...

Dear Sir/Mam,
MPD1 & MPD3 Not Working And Automachine Testing Not Allow. Please Resolve As Soon As Possible.

Regards,
RMB Filling Station
Anuppur, Sagardighi, MSD
[protected]

Toilets are locked, staff is refusing to open them for customers, and they refuses to provide keys and use the toilets

We have book LPG on 25th July till we didn't receive the LPG and agency support person also no responding.Cons no 36149
The same issue repeating frequently
My registered cont no [protected]

Dear Sir/Madam
I am facing a refund issue with IOC (Indian oil corporation)
Registered mobile number: [protected]
Consumer number : [protected]
Agency name: Selvi gas agency, porur

I booked indane gas cylinder on 12-July-2023. On the same day, the invoice is generated. After the invoice is generated, i have paid the amount through online.

Since, the invoice was already generated as cash, i contacted selvi gas agency. They said they did not received the on-line payment.
Also, they advised me to cancel the booking. And i cancelled that on 15-july-2023. But, the amount i paid is still pending to receive to my account.

I also raised complaint for the same twice in IOC website. IOC customer care saying there is no amount credited to IOC account without checking the bank statement.

I contacted ICICI also multiple times, they are confirming all the time that the amount is successfully credited to IOC bank account. Also, they are giving me the RRN number for reference.

Bank is saying the amount is credited to beneficial account (IOC).
IOC is saying that it is not received.

But, There is no one in IOC ready to check IOC bank statement with the transanction ID/RRN ID shared by bank.

The following is the confirmation given by bank.

"Dear Customer, Your transaction of Rs 1118.5 from ICICI Bank was successfully credited to the beneficiary IndianOil Corporation Ltd account XXXXXXXXXX9643 on 12/07/2023 16:27:41 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank."
Below details are given by bank:
Transaction Date [protected]:27
Payee Name IndianOil Corporation Ltd
Account No [protected]
Payee VPA [protected]@hdfcbank
Payee IFSC HDFC0000079

Need IOC to check and confirm the same and need refund for the same.

Attached please find the complaint receipt dated 13 July 2023 of Shambhavi Fuel Centre Ranchi, regarding petrol density out of limit. This shows the irregularities and malfunctioning. Kindly look into the matter and take appropriate action against this. Also kindly inform me about the action taken.
I hope something will be taken for the correction of this malfunctioning.
Regards .

Hi Team,
I'm under double cylinder scheme,
One fraud indane gas delivery man took our two empty cylinder.
Then he didn't return trust broken..

On today Again now, without empty cylinder.
Cylinder is not delivered to u told by another delivery man. K I said I will cancel booking wait a while or cancel booking urself.

But the delivery man not cancelled booking instead of he accepted cylinder delivery..
Now I had received indane cylinder delivery msg...

Wt to do now?